Critical issue with Android 6.0 on DT2 - Droid Turbo 2 Q&A, Help & Troubleshooting

Now that my DT2 updated to 6.0, it has developed a showstopping problem. It instantly powers off at random times, usually when I'm using it. Worse, the power button is ineffective at restarting the phone. The only way to restart it is to plug it into a power source and then press the Power button after it acknowledges that it's charging.
It used to do it only one or twice per day, but now it's doing it constantly.
I've already performed a factory reset and then a cache wipe, with no change.
Verizon confirms that it's happened to others, so it's not just me.
Is it possible to revert my DT2 back to Android 5.1.1?
Has anyone else here experienced this, or have any suggestions, before I tell Verizon to send me a new phone?
Thanks in advance.

Sounds like a hardware issue to me, especially if it did it prior to the update as well.
Sent from my DROID Turbo 2

imnuts said:
Sounds like a hardware issue to me, especially if it did it prior to the update as well.
Sent from my DROID Turbo 2
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I should have mentioned, it never happened in 5.1.1.

yep, i'm having this issue as well since i updated to 6.0 three weeks ago. started about 3 days after the update, i plugged my phone in over night and i woke up to it dead. couldn't get it to charge worth anything. would only go to 4% and stop. using original charger. won't go into turbo charge. stopped by the store and picked another charger and a portable battery and used the pre-charge on the battery and it finally started charging again, but not at the turbo rate it should have. it drained the pre-charge and got to about 45%. plugged in in once i got home and it still didn't see turbo charge, took about 6 hours to finish charging. over the next few days it was still slow to charge and would randomly lock up and then reboot itself. a few days later i woke up to the phone almost dead again, even though it was plugged and showed charging all night.
did some research, found more people with the same issue. Lenovo/Moto and Verizon support all suggested put it in safe mode, then see if it still does then same thing when all the third party apps are disabled. did this and yes, it still charged slowly, and while plugged in it the battery was still discharging (percentage number was dropping... pretty quickly). the next idea was a factory reset. haven't done that one yet myself.
here is a page to one of the lenovo threads about. seems to be the main on there at this point .
https://forums.lenovo.com/t5/DROID-TURBO-2-by-Motorola/Turbo-2-won-t-charge/td-p/3261260

I just posted this thread in the general forum for the DT2. Wasn't sure if you'd tried this yet or not - but solved many issues for me.
http://forum.xda-developers.com/droid-turbo-2/general/cqatest-app-marshmallow-causes-issues-t3386929

I also had issues with my DT2 charging. After upgrading to MM, the quick charge was sporadic, and it wouldn't work. Then I had issues with the charging port in general. If i barley wiggled the cable it would not charge, or send files via a computer.
I went up to a local Verizon store, explained my issue, and i had a replacement phone in about 3 days. They ran a special test to test all of the hardware on my phone, and sure enough when it got to the last test, which was the usb port, it failed.
I received the replacement phone with MM already installed, and have not had any issues with the usb port...so far. LOL

I ended up sending my phone back to Motorola; just got it back and it's till got 6.0 on it. It repeated this showstopper behavior twice today. NOT HAPPY.

Related

Battery - Charging being inhibited

Have searched the forum and Google and haven't found anything yet. Usually good at performing obscure random searches but not this time. First off, I am running stock rooted 4.4.4 NI2. Running xposed and wanam but haven't found anything pertaining to my dilemma there either. Onto my issue...
I noticed after I got the phone a couple of months back that it wouldn't be at 100% when I woke up. Usually would be around 97 or so... No big deal. I tested chargers (my wife has/and had an s5 before I purchased mine) and cables with no real difference that I could see. I figured it was some type of protection built into the phone so when it achieved a full charge, it would stop charging until needed. I was perfectly fine with this, but that wasn't the big issue. I have also noticed that if I plug my phone in to charge and end up having to move to another outlet or get into my vehicle, when I plug it in again it won't charge.
The screen will come on acknowledging that it is plugged in, but it will not charge for an extended amount of time. It is almost like the phone has protection built-in so that if there is an issue with a charger/port connecting and disconnecting continuously, it will inhibit the charging until it has a consistent current. I, for instance, am about to head to the gym and wanted to charge my phone before going. It was at 13%, plugged into my nightstand charging. My wife and son got home and are going to take a nap so I unplug and go into the living room to continue charging. It was at 31% and when i plugged it back up a few seconds later it would not charge. I kept it plugged up as i was typing here and it didn't resume charging until is over halfway through writing this post. (5-10 minutes maybe? Haven't tried counting it exactly... Yet) Haven't heard or seen anything like this previously on multiple devices (Samsung, htc, 3 nexus devices, etc.) and haven't been able to find anything online so thought I'd ask here.
Also, sorry if anything isn't stated in a way to describe things perfectly. If anyone has any questions or thoughts, I would truly welcome them.
Thanks in advance.
Sent from my SM-G900V using Xparent Blue Tapatalk 2

[Help] Moto X Play won't show it is charging but the battery is working properly.

So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Click to expand...
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Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
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Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
Click to expand...
Click to collapse
I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
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Click to collapse
I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
Click to expand...
Click to collapse
So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you

Charging intermittently stops and resumes rapidly

My 6P on 6.0.1 stock with the march update has had occasional times where it will intermittently charge, then stop, then charge endlessly, changing back and forth about once a second or more often. There's been times I've woken up, like today overnight when I noticed it barely inched up a percent or two on the Google USB-C cable connected to my laptop.
To isolate this from being a defective cable issue, this has also happened with the Google charger that came with the phone. I would see the screen turn on in fact, like when you first plug the phone with the screen off, to indicate charging has begun. That would occur every few seconds.
I'm a little concerned. The time it happened with the charger, a reboot seemed to have calmed it down. But today no matter the restart, the charging just keeps cycling nonstop.
Anyone else had this? Would it be wise to file a problem with the Google forums and contact support?
Thanks for any help!
Same problem here
Dang, good to know I'm not alone!
I've also experienced higher battery drain (twice more I'd say) than normal recently. Even overnight when I used to see hourly drain rates of 0.5%, now I see 1.5% and higher. Getting worried the charging issue may be damaging the battery. But it could also be the patch or a rogue app.
I have the same issue - it started about 3 days ago
Well either the cords bad, the brick is bad, or the receptacle. Or the charging port on the phone, the battery or power control module in the phone. Or if theirs a thick case on your phone.
Sounds like it starts to charge then stops. But I'm no electrician. Oh wait, yes I am.
It starts to charge, then stops as though the cable was disconnected, then resumes within half a second, then disconnects, and so on and so forth non stop.
Case might be a reason. It's a rubber and plastic transparent Spigen one. I'll try removing it when it happens again next time.
But at this rate, sounds like 3 people are having the same issue, and if it's a hardware one, then damn....
This isn't the charger... There is something buggy with the update. I woke up a few days ago after the march update with an almost dead phone, and the charging icon flashing over the battery, as if the phone new it was plugged in but refused to charge. I unplugged and plugged it back in with the same result. I restarted and tried again, same result. I was only able to get it to charge my plugging it into my girlfriend's nexus 5x charger, which instantly started charging my phone. I went back to my charger and all of the sudden no issue and the phone was charging fine. There is definitely something up with this update.
Well then, that makes 4 people now.
What's a good way to report this?
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
I have this problem too. It's fixed by a reboot so I'm assuming it's not a hardware problem. It only happens once a week or so.
The first time it happened I didn't notice the charging/not charging and only realised something weird had happened because my phone was off & showing fully charged. My phone is never switched off.
I figured it out the next time when I noticed the screen was still on during the night. Switching from charging to not charging was keeping the screen on.
So glad it's not just me.
flightsimmer said:
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
Click to expand...
Click to collapse
I normally see it say that on the USB C charger. That being said, you seem to have an intermediate speed going on, as opposed to super slow normal USB cable speeds and the USB-C fast charger. In my experience most 1-1.5V low amp ports like my Mac's, or the car's USB port will charge at a rate of about 1% per 3-5 minutes. So a full charge would take 8-9 hours from 0%. From the USB-C wall charger it would be about 1%/m so an hour and forty is enough to get it back to full.
Based on that your charger seems to be somewhere in the middle.
But yes it isn't normal. If you are using Google's native hardware, you should see the same charging speed as I am.
I'm just terribly worried this cycling is destroying my battery. I have definitely not gotten the same battery life the last few weeks.
Hey guys!
I experience sort of the same problem as you guys, but i have the Nexus 5x
i copy from my thread at google nexus forum
My phone just randomly die. It will work for like 2 hours. Almost like the battery would been disconnected.
When the phone shutdowns it says the battery is low and try to charge. The Battery icon with a flash is showing, but just for 5-7 seconds, then it shutdown again and it's looping again and again and again.... To get out of the loop i'm booting in to fast boot, then push at start. and it is almost 50/50 if it is working. It can be booting up and you see the red/yellow/green/blue yada yada boot-up sequence then in 5-7 seconds in to the sequence it would shutdown again immediately.
I tried several factory-resets. re-flashed to stock. Nothing helps.
/marcus
Same issue
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
zxphenomenalxz said:
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
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Click to collapse
I hadn't had it for a while then recently it happened again once. I still don't know what triggers it for sure.
The battery drain is also rather random. There are days I can expect the unit to idle and drain at or below 2%/h, but lately it just goes through it way faster, twice that. I am unsure why and how that happens so randomly. Seems the Google Play Services and Google Apps are using up some %s. Not much else I can identify.
I've had this issue since a few days ago, restarted the phone and it's come right for now.
Haven't experienced this in weeks now.
Seems largely gone.
Any updates on this? My Nexus 6P started showing the same symptoms (either won't charge at all, or charging cycles on and off rapidly (< 1 second) and only sometimes charges). The issue appeared out of the blue 4-5 days ago, just before the 1 year anniversary of receiving the phone. I tried different cables and adapters, still no change. Last night at 11pm it was at 50% when I set it to charge and it seemed to charge. This morning at 6:30 am it had only charged up to 83% and was charging on and off. Worried about how to reliably use the phone if it won't charge, and also how this might affect the battery / other circuitry.
Any help/tips appreciated!
Edit: The phone hasn't been dropped or had any other issue that may affect the hardware. Also, no OS update or anything recently (AFAIK - it did not ask me to install anything, not sure if there were any silent updates). It is currently on Android 7.0 Nougat (baseband version angler-03.72, build NBD90X, security patch level Oct 5, 2016).
Have not had this in a long time. It sort of stopped on its own. :S
Solved (for me anyways)
I just had to restart the device.
I'm having the same issue on my LG G5. Started out of the blue and like others, restarting temporarily solves the problem. Anyone solve this yet?

Droid Turbo 2 XT1585 Battery issues

So. My phone has this problem, and its pretty weird (IMO). It is possible that it is a hardware problem.
I going to work and I dropped my phone. Didn't think much of it. The phone worked fine for several hours. It started around 40% and only declined somewhat, until about 2-3 hours later where it dropped rapidly to 6%. It was in my pocket when it dropped. I figured at the time that I had just forgotten to turn the screen off, so it drained much more battery. I then plugged it in, and it charged for a little while on a non-turbo charged cord, getting to 21% (which is what it said when it was off). After I turned it on however, it was only at 12%. I didn't bother with it at the moment, but after about 5 minutes it dropped to zero in about 5-10 seconds from when it started dropping. This was concerning, but I had to go back to work so I plugged it back in. When I came back and rebooted it showed 11%, and it stayed at 11% for several hours while I was using it, even though I wasn't charging it. Then randomly it dropped super quickly and died. I turbo charged it overnight. In the morning I booted it up and it immediately shut down claiming there was 0% battery life. It will not boot up without being plugged in. This goes on.
Usually, I charge it for a while and it will give a higher number than it will say when it boots up. It sticks at that boot up number for longer than it should, then dies rapidly. Occasionally it will boot up to be 0% and immediately die. I have tried turning in on and off again (without it dying) and it wont turn back on claiming too low of power regardless of how charged it said it was before. I have tried various charging cables and wall outlets. I have tried several battery repair apps, which did nothing. I was going to try and do a root version, since I figured that would be better but cannot root it. (Using adb to sideload comes up with an error (signature verification failed), trying to flash twrp fails (pre-flash validation failed) and normal root methods fail.) Oh yeah, and I've also factory reset it a few times.
So it seems to me that it's a software problem, namely the battery driver, since it appears to be charging and holding a charge for the most part, but then shutting down randomly due to the driver saying it is at 0% battery life. Alternatively, it could be a problem with the battery or charging port, although nothing seems to be wrong with the charging port visually.
Also potentially of note is that my normal turbo charger, when plugged in, puts a lightning bolt icon in the battery symbol, but on battery usage it says not charging. This could also be the chargers fault, since it had begun to fail previously (only working at certain angles) but it worked earlier the same day and now doesn't.
I didn't install any new updates to the OS or installed any new apps before this occurred either.
Any idea whats going on and how to fix it?
EDIT: I've been trying to look up and see if there was a driver or something for the battery that I could reinstall but I couldn't find anything. So, I ordered a replacement battery of Amazon. Now the question becomes will that fix my problem if I replace the battery?
Think so this might solve your issue ,but getting it checked before ordering would be wise.
Going through your rooting steps , i didnt see that you unlocked your device thats why you are getting errors of signature verification failed.
There is no separate battrey driver for Android its the part of OS itself so you dont need to mess up with that area
Uh... yeah well, Droid Turbo 2's can't root. It wont work. The bootloader is locked up tight, even if you select it in developer options it does nothing.
JWeller said:
Uh... yeah well, Droid Turbo 2's can't root. It wont work. The bootloader is locked up tight, even if you select it in developer options it does nothing.
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Click to collapse
HI,
has your problem resolved after replaced the battery?

A mix of mechanical and ROM questions

2018 may be late in the game to become a new owner of a OnePlus 2 phone. But here I am. My main phone at present remains a Samsung Note 4, and I'm trying to get a feel for how this old (but not as old as the Note 4) phone can be repaired. My issues are a mix of battery, possible circuit board, and other problems / eccentricities.
The phone was given to me non-working. I have a minor-league reputation for rescuing phones, so thought I'd try this one.
First, I had to get it up and going. Nothing worked initially. I wasn't delighted to find out the battery is only accessible after removing two covers and about 30 microscopic screws. I reset it by pulling the small "plug" at top center-right and the phone decided to allow me to boot. I immediately (per instructions I found elsewhere here) went to fastboot and wiped the cache.
I did manage to install TWRP and the latest (as of a few days back) version of Lineage 8.1. But then the problems began again. The phone would suddenly, after charging for a while (and reporting a battery that was nearly charged), shut down. No charging icon showed on the screen.
Fast foward. Today, I got a cheap knock-off battery in the mail. It intially worked and I got it nearly charged. But after more spontaneous reboots I noticed something odd; in TWRP, the battery said only 50% charged while in Lineage it said 97% charged. So once again I wiped the cache and this time the ART/Dalvik cache as well (pointless, but ya never know).
This did get the two percentage reports matching up. And initially it got the phone working again. But alas, once again, the phone started the shutting down.
Currently, I'm leaving it overnight to charge - if in fact it is charging (how does one tell)? If that doesn't work, I'm thinking about using Odin to totally reflash the original version of the operating system.
Any other ideas or input - including laughing at me for bothering with this - is permitted.
I will say that the engineering of this phone compared to the older Note 4 leaves the Note easily the winner; to take its battery out is a matter of 20 seconds. Really not impressed with my OnePlus experience so far...
Thought I'd update things. After spending a day on sites (here and on the official OnePlus community boards) I tried any number of fixes. I'm reasonably convinced the only way to somewhat consistently start my particular OnePlus 2 phone is to:
1. Open it up, thus voiding the warranty (hehehe.... by now that's void anyway).
2. Unplug the battery's small plug at upper right-center of battery (a fingernail works fine, but do make sure the phone isn't plugged in!)
3. *Leave the back off* or at best gingerly snap it on but without attaching the screws. (Every time I did so, even after extensively using the phone while it lay on my sofa's arm and rebooting it numerous successful times previous to replacing the screws, the phone refused to reboot.)
4. I also cleaned the usb c socket with a wood toothpick and was a little surprised at how dirty it was; I did the same in a minimal way to the battery contacts.
5. I found no real use to having the actual OnePlus charger; I used it a bit but my best results came from the Samsung charger and a new (though cheap) usb c cable I nabbed via ebay.
Today I did get the phone going and intentionally wiped Lineage and installed the latest (2017) version of the OnePlus2 official os. It went on fine. I rooted it, installed apps, and (as mentioned) repeatedly shut down and restarted the phone, which promptly restarted with only a 3 second lag. I did this 5 times because one thread I found suggested this was an official OnePlus suggestion. (I rolled my eyes but did it anyway.) Played with the phone a bit, then shut it down again and screwed the back on. As noted, the phone suddenly wouldn't turn on again.
In summary, I'm not sure if this phone can be meaningfully resurrected. If I knew where what may be a short in it was, I could possibly replace that part. But I have little idea and am not quite the geek enough to sort that out. I am guessing at a short because without the lid or screws, it wants to work. It wants to be a good phone for me and I'll keep toying with it for a while longer.
Any suggestions appreciated.
Third post is a question for others:
Has anyone else experienced their OnePlus 2 working fine *without* the back cover screwed on, but as soon as it was screwed on the phone stopped working and wouldn't start again? And, if so, did they ever sort out why?
I'm going to make this a separate discussion.
Hey. I experienced the same symptoms with a "official" replacement battery I found online. Random reboots over and over again until I couldn't even turn it one anymore.
TWRP was always showing different battery percentages than OS.once I put back in my old but original battery that came with the phone it turned on again and it works flawlessly again.
maikl91 said:
Hey. I experienced the same symptoms with a "official" replacement battery I found online. Random reboots over and over again until I couldn't even turn it one anymore.
TWRP was always showing different battery percentages than OS.once I put back in my old but original battery that came with the phone it turned on again and it works flawlessly again.
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This is something I've read, and may well do. It also, however, raises another thorny set of issues re battery calibration. I understand that sometimes new batteries have to be "calibrated" by being charged, discharged completely, charged again, discharged completely, and charged yet again and discharged. After that, things are supposedly going to run right. Trouble is in my case, the phone doesn't want the battery; it keeps stopping completely and not restarting. Either the battery stats are wholly inaccurate (says around 57% charged during those brief times I've had it up) or I need to go with your idea. Trouble is there the original battery from this phone is dated 2015; I hope it has anything at all left to give.
shonkin said:
This is something I've read, and may well do. It also, however, raises another thorny set of issues re battery calibration. I understand that sometimes new batteries have to be "calibrated" by being charged, discharged completely, charged again, discharged completely, and charged yet again and discharged. After that, things are supposedly going to run right. Trouble is in my case, the phone doesn't want the battery; it keeps stopping completely and not restarting. Either the battery stats are wholly inaccurate (says around 57% charged during those brief times I've had it up) or I need to go with your idea. Trouble is there the original battery from this phone is dated 2015; I hope it has anything at all left to give.
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Click to collapse
Mine is dated 2015 as well and I'm getting through the day with closely 3 hours of SOT.
maikl91 said:
Mine is dated 2015 as well and I'm getting through the day with closely 3 hours of SOT.
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I'm trying this in desperation. The phone has gone completely unresponsive at this point, and I'm looking at having a technological paper weight. Hope I can resurrect it but the odds are not good.
Some progress, some regress.
Here's what I'm seeing. I can get the phone up and running again after extensive recharging. As long as I leave the back of the phone off - that is, both the inner and outer backs - it seems willing to keep running. As soon as I snap the inner back into place, not even with the screws yet, the phone locks up. Soon after, around 10 to 20 seconds, it shuts off. Sometimes it will restart and other times it won't for a long time, even after unplugging and replugging battery.
Has anyone else run into shorting or grounding issues associated with the back (inner, the one w/ 18 screws) case?
I am now back to a dead phone. A new (3rd party) battery is my current hope... charging it for over a day now has not yet led to the phone showing any sign of life.
One other question: I know both this cable and charger work, but as they are not the "original" OnePlus charger / cable combo, could that be the difference? I'd appreciate it if there is any clear evidence regarding this question.
The below article raises a disturbing possibility, based on the reality that OnePlus cables and chargers are - by OnePlus' own admission - non-standard and possibly could harm other electronics. But on top of that, and not well explored in the article, is whether or not OnePlus' charger/cable combo might even be damaging to the OnePlus 2 (and other OnePlus phones). They "assure us" this is not the case. Hmm.
https://www.androidauthority.com/oneplus-responds-to-bad-usb-type-c-cables-658048/
I thought I'd update this thread with what may be the final installment.
I invested $70 in a highly bent but somehow still working second OnePlus 2 phone off ebay. (The guy had a great fall on a log story as to how the phone got bent.) Long story short... I gambled and won. That is, I gambled that the innards of the second phone would go into my first phone and that the first phone's screen would work. YES. And so, after playing amateur phone repairman, I have myself a OnePlus 2.
So many questions. Going to peruse this board now...

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