Note 4 keeps freezing and restarting - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi guys, hope someone can help.
I've had my note 4 just over a year now and not had any problems at all. I've always had notes 1 2 and 3 and now 4.
Never bothered rooting the note 4.
So..... out the blue my phone starts restarting and freezing regular. I'm talking 15-20 times per day.
Got no idea why but got so frustrated that I restored phone back to factory settings and it's still doing it.
Anyone know why this might be.
I'm 90% sure it's not memory as I have a 64gig memory card in it. And don't actually have many apps downloaded.
I've cleared all cache as well via apps and also via the volume up power and home key method.
Please tell me someone knows what the problem is here as I did searches on Internet and many are having the samended problem.

After doing some research on older threads. I noticed few mentioning a fix when their removing their sim card so I gave this a try with little hope and amazingly it's worked. I've opened up around 10 different apps and really straining the phone. Not 1 force close, freeze or reboot.
So what on earth is going on here.
What is my EE chip doing to cause these freezes and restarts.

excuse me
What is your Note 4 model ???
Exynos or Snapdragon ??!!

Not sure where I get this info. My phone is not rooted.
But under model it says....... SM-N910F

Do you know what the problem might be?

Now for the really weird part.
As stated, when I remove the sim card the phone works perfectly. No lag or freezing or restarts.
So I don't some more investigating and added the sim back and removed the SD and still no lag freeze or restarts.
What on earth could be causing this issue. Whenever I have I have my sim and SD in together the phone goes wild and won't stay on without freezing or restarting.

MrLarner said:
Now for the really weird part.
As stated, when I remove the sim card the phone works perfectly. No lag or freezing or restarts.
So I don't some more investigating and added the sim back and removed the SD and still no lag freeze or restarts.
What on earth could be causing this issue. Whenever I have I have my sim and SD in together the phone goes wild and won't stay on without freezing or restarting.
Click to expand...
Click to collapse
Try deleting everything from microsd, and reformat it in other format, eg fat32

It's getting more and more strange. If I have both SD and sim card in the phone then it constantly freezes and then restarts but If I remove 1 of the 2 then the phone is fine. No problems with just sim or just SD. So I'm under the impression now that the sim and SD between each other are causing problems.

N910G (stock, unrooted) here, exactly the same thing.
So I factory reset it, now and its still doing it. with or without the sim or microSD
I also notice that provided i keep the screen active it operated fine, the moment i let it sleep i started getting issues.
the device is pretty much a semi brick now

I think I found a solution to this issue since my phone has been experiencing the same thing. I would credit the OP that posted this solution as soon as I find where I got the information from. But anyhow, much like your phone my Note 4 N910T started to lockup/freeze/reboot. This lockup and freezing would occur mostly when I power my screen on and proceed to unlock it.
Step 1. Download Wake Lock from the Play Store
Step 2. Enable Partial_Wake_Lock and set it to number 4
Step 3. Enable Auto-Start
This has fixed my issue with the random freezes, but my battery drains slightly faster.

I have been having issues lately, too! Also a N910F model.
A couple months ago the device was acting weird and being real slow with loading photo's and stuff that was stored on the MicroSD. So I removed the MicroSD and the problem seemed to be gone.
After a couple weeks the device began acting like the Topic Starter is describing. Note, I was running custom roms and thus was rooted. So I thought I messed something up. So I backed everything up, wiped the Note 4 completely with TWRP, then I went to install the latest odin *.tar.md5 file and the device seemed to be acting normal again.
Then after a couple days it would act up again!!! So I decided to keep the Note 4 off for a while and use my Galaxy S5 instead I still have laying around. This means I switched the SIM card from Note 4 to S5.
But then I missed the bigger display and the S-pen. So I tried again.... doing a full wipe via the stock recovery and install, again, the latest odin tar file. That is running fine for like 3 days now so I hope it will stay finally okay now.
If it starts acting up again I might temporarily use the Galaxy S5 again or start thinking about buying a S7 Edge or wait for the Note 6 to pop up..

UPDATE:
due to my 13month old note 4 constantly freezing and restarting. I decided to root the phone and also add a 32gig memory card to try and free up some space. Also bought a new genuine Samsung battery after believing my battery was causing issues.
Well I was wrong.
Battery has been changed, moved lots of apps across to SD and also cleaned up loads of junk yet the freezing and restarts continue to happen.
I have no idea what it causing these freezes and restarts but I'm starting to lose patience with this phone.
Here are some pics....
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Anyone have any ideas???

took my phone to a shop and the guy told me it's defo the mother board, he said many note 4 owners have this problem after a year or so, but also told me that samsung give out a 2 year warranty, but the problem is, i'm now rooted, so not sure what to do now.
phone is restarting and freezing every 10mins and i'm on the verge of smashing the thing off a brick wall.
if anyone thinks they can help, please get back to me asap.

Well I got sick of it and traded it in for a Nexus 6p (with full disclosure of the problems).
While I miss one hand mode and the stylus and the removable battery, God damn but the Nexus 6p craps all over the note 4 for performance! This thing is super snappy!
Sent from my Nexus 6P using XDA-Developers mobile app

MrLarner said:
took my phone to a shop and the guy told me it's defo the mother board, he said many note 4 owners have this problem after a year or so, but also told me that samsung give out a 2 year warranty, but the problem is, i'm now rooted, so not sure what to do now.
phone is restarting and freezing every 10mins and i'm on the verge of smashing the thing off a brick wall.
if anyone thinks they can help, please get back to me asap.
Click to expand...
Click to collapse
There's not much else you can do I reckon. Either let the guy repair it or repair it yourself.
That sucks though, I hope it doesn't happen to me.

problem is, he told me he cant fix it, as a new motherboard will cost me almost the same amount as a new note 4. not worth doing.
he basically told me to unroot my phone and put original rom back on and just take it to Samsung and prey they don't check it.
not sure what Samsung procedure is but i got a feeling its not going to end well.

MrLarner said:
took my phone to a shop and the guy told me it's defo the mother board, he said many note 4 owners have this problem after a year or so, but also told me that samsung give out a 2 year warranty, but the problem is, i'm now rooted, so not sure what to do now.
phone is restarting and freezing every 10mins and i'm on the verge of smashing the thing off a brick wall.
if anyone thinks they can help, please get back to me asap.
Click to expand...
Click to collapse
Hi I have the same problems with my SM-N910F, is that info about 2 year warranty from Samsung is true? Because if is true I can try to replace my phone.Is nightmare I was trying everything factory reset, but nothing help.Still doing thant swich off, freezing.
Sent from my SM-N910F using Tapatalk

Mine is a N910C model (Exynos) and is totaly innoperate. After turn it on it shows the first logo screen and freezes. Sometimes it keeps looping on this screen and not go ahead. I've tryed new firmware, resets, wipes and nothing. Is there someone that knows what I shoud do besides throw it away?

Having them same problem with my note 4 I've had it for a year and 3 months now. About ready to dump it in the toilet! What does it mean to have your phone rooted? Really want to fix it as a new phone is not in my budget

My phone is freezing and restarting ever since the 6.0.1 update failed once, I got it to go through finally but it hasn't been good. I've tried erasing and loading new OS through smart switch and it's still having problems. Should I try a custom firmware?

Related

hard reset after removing battery

Hi Guys!
Whenever I remove the battery of my XDA2, it keeps on hard resetting the phone. No matter how quick I replace my battery.
Noticed this problem only a week back. When I noticed this 1st I did it 2nd time also and replaced battery in 3 seconds but samething happened. Lost all the data, starting from the scratch and installs OS.
Is this something serious or is there anything that I can do to solve this problem? Can anyone help?
As the memory is RAM I guess this is normal, you should back up yor device with ActiveSync before removing your battery.
I use Sprite Backup as it is quicker, and it stores all the data to your SD card so you don't need a PC to restore your device.
Hope this helps you.
gadjet said:
As the memory is RAM I guess this is normal, you should back up yor device with ActiveSync before removing your battery.
I use Sprite Backup as it is quicker, and it stores all the data to your SD card so you don't need a PC to restore your device.
Hope this helps you.
Click to expand...
Click to collapse
Your advice about using Sprite Backup is goof, but IT IS NOT NORMAL for the XDA II to hard reset whenever the battery is changed. The XDA II contains a backup battery precisely to be able to maintain the data while the battery is changed.
ahmednaseer said:
Is this something serious or is there anything that I can do to solve this problem? Can anyone help?
Click to expand...
Click to collapse
Well, in my imate, some times I remove the battery to replace the SIM card, hard reset never happens! some times I keep the battery out for 15 minutes or 20 minutes, and still; the imate is normal and hard reset does not take place.
I'm not sure if your case is due to a software or a hardware problem. Does your back-up battery show "full" in the Power Setting?
Quoting the obvious.....!!!
You probbably have a problem with your Backup Battery..
I assume when you check "Start menu/settings/system/power"
that the backup battery shows fully charged........??
Otherwise if still under guarantee.... get it checked out... pronto...!!!
8)
My backup battery looks OK. At least it shows "battery power remaining 100%" which is ok I assume.
Removing battery even frequently didn't lose any of my data earlier.
Thanks guys!
My backup battery looks OK. At least it shows "battery power remaining 100%" which is ok I assume.
Removing battery even frequently didn't lose any of my data earlier.
mine hardresets as well !!!
ermm .. was this problem ever solved ???
cos mine seems to suffer from the same problem now.
Clicking the red switch at the batter should have switched the power to backup mode ... it seems to do that alright, but after switching the power back to battery, the memory is all gone.
Re: mine hardresets as well !!!
yuhaohuang said:
ermm .. was this problem ever solved ???
cos mine seems to suffer from the same problem now.
Clicking the red switch at the batter should have switched the power to backup mode ... it seems to do that alright, but after switching the power back to battery, the memory is all gone.
Click to expand...
Click to collapse
I have the same problem. but I'd tried to open up my device and compare with others. and the problem is with the red switch button. It should be switching the button on the board so when U switch the red button down it suppose to switch the device from the main batt to backup batt. But mine doesn't. the red button kindda miss the board switch little bit to the left. so I use the soldiering iron to bent it little bit to the right. And the problem solved.
sorry about my english....
i've heard alot of people report this problem also when changing sim
some say that putting the phone in fligth mode helps
but unless you switch between sims or have more then 1 batt you never have to take it out so i've never had the issue
hmm ... will try flight mode .. but backup first ..
The soldering things is interesting. But opening up the unit voids the warranty which mine is still in.
mm .. a question I'd like to ask tho ... since mine was O2 originally and is now on a imate firmware, that immediately discards warranty does it ?
this problem has never been solved... best bet is to use Sprite Backup... i think this is about hardware problems in the XDA2 so... its either backup or send it back to the manufacturer..
I experienced this a-couple of times already. That’s why I avoid removing my unit's battery. I also got a backpack for more juice capacity. I hope this problem gets solved.
I use sprite backup as a quick way of reinstalling everything if ever the inevitable happens and then do a fresh install when I have time.
Poch
How to prevent hard resets when changing sims etc..
Ok guys...i had this experience every time i changed my sim. but i avoided it the last time i took the batt off. If youll notice, the battery cover is METAL, which is having a "contact " on the upper left terminal of the XDA which "drained " all power ( back-up batt as well ).
To prevent this :arrow: make sure your xda metal back cover doesnt physically contact with the said terminal when inserting it back.
cheers!
i restored to a backup a couple of weeks bk, but i donno why, after restoring, i wasnt able to receive sms. I mean ... u could c that an sms is received, the screen will light up but no sms icon will appear and nothing in the mail box either.
Anyway, i gave up and decided to jus do a hardreset and fresh install of everything.
The interesting thing is that straight after i hardresetted, i decided to take the batt out and c wot happens and to my suprise, it didnt hard reset. I repeated for a couple of times and made sure that i left the batt out for a couple of min and it never hardresetted again.
I jus came to a conclusion that i just havent taken the batt out and switching the backup battery switch for too long.
some pictures of the connectors that contacts with the case
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...hmmmm.....this is also discussed in this forum..http://en.pdamobiz.com/en/forum/forum_posts.asp?TID=48&PN=4
:wink:
had the same problems about hard reset during the process of changing batteries....... i was told to turn on the flight mode first then do the batt change.... so far after tat, i dont face any more problems.
mm ... its been a while ago, but i dont remember ever placing the cover back while the battery is out.
I was changing the sim so i would've place the batt back straight after i changed the sim.
btw though, the back cover doesnt feel metallic. But more like plastic, jus coated with silver paint or something. I'll do a conductivity test on it tomoro ...
i personally dont agree that this is because of the back cover being metallic... coz u can always replace the sim or battery without putting back yet the back cover... as a matter of fact once you put the battery back the unit will automatically turn on right? and thats before you get to put the back cover back again.. so it doesnt really affect the connectors...
Marc MD said:
i personally dont agree that this is because of the back cover being metallic... coz u can always replace the sim or battery without putting back yet the back cover... as a matter of fact once you put the battery back the unit will automatically turn on right? and thats before you get to put the back cover back again.. so it doesnt really affect the connectors...
Click to expand...
Click to collapse
in my case, yes.. :wink:
i miss the red switch : its enables the back up battery once you pulled it down. make sure it contacts properly. right now, no hard resets for me.
Its cool to be precautious... :lol:

So. I take it there is no way to unbrick this...

I was on the phone with T-Mobile and the woman on the other end either had no idea what I was talking about or, she really did. Her probing questions were perfect and she understood everything I was saying...but the only thing she could think of doing was stripping down the phone, have just the battery, and then press and hold VOL UP+DOWN and Power till the Samsung Vibrant screen came on.
I would have a picture for you, but looks like the forum doesn't allow 'new' members to post. Too bad lurker time can;t be counted toward any of it.
Anyway, the best description of what on my screen:
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Best part of this is: I did nothing to the phone. i only downloaded some games and a backup program I can't remember the name. Phone was still locked. I'm not venturing into doing anything like that till i have the money to buy another in a worst case scenario.
So...any ideas?
Add insurance in case you mess anything up. You have 14 days...
That doesn't sound like it's bricked but you didn't tell us anything...
That's the recovery screen, but I'm not sure what you are trying to accomplish...
try to reboot the phone into recovery mode and wipe the phone.
I've tried rebooting to recovery mode.
As for not telling the forum anythng; I'm sorry. I left one detail out:
I downloaded a free application, it's a backup program. I don't remember the name of it (this is my first droid phone, big step up from your standard flip phone with a 6 color screen). I left it running a backup of all the photos and 3gp videos I put on the SD card. Fell asleep, woke up 6 hours later....
BOOM.
I did tell you everything, as in I have no desire to hack/crack/jailbreak/spook/circumvent/customer-os/firmware-flash this phone. I only wanted to charge it after playing with it for a while.
I've tried several of the volume button and power button resets, with/without SD card and SIM. I even tried doing it without the battery in the phone plugged into the USB port.
6 hours of internet browseing and reading and trying these different things, and still nowhere close to an answer form T-Mobile than I need the phone replaced.
I can't easily do it, because I have to send the phone in, wait for a 'credit' to hit my account and order another phone, all the while my service is going to stay active because I am on a Flexpay account.
I love the phone. But it's this kind of thing that has made e stay with your standard, low-tech flip phone from Tracfone. This wouldn't be such a big headache of the cellular antenna in that Tracfone was working. It's lasted me almost 4 years.
Anyway. Is there a program that forces a connection to the phone, kinda says "HEY! you are connected to a computer, now do your stuff!"??
Is there a button combination to make it look for a recovery image ont he SD card like when I would flash my OLD Dell Axim X50??? Noone seems to know alot about this phone yet.
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Click to expand...
Click to collapse
Looked something like this?
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Sounds like you were in some sort of recovery mode. That more closely resembles the default Android recovery.
Nope.
It has a white icon of a cellphone pn the left, 2 dots, a orange triangle with an exclamation point, 2 dots and another icon that kinda looks like a computer.
Breaking forum rules, but whatever:
http // img231.imageshack.us/ img231 / 1830/ 0720000800.jpg
YAY! It worked. Just add a colon after http and get rid of the spaces.
Of course you know that if this we're happening to you on postpaid, they'd swap your phones out with no inbetween phone time. Your local T-Mobile store might also have loaner phone for you.
probably a cheap flip phone. I was forced to get Flexpay. I guess the last 7 years f ontime, in-full payments to anything hasn't fixed my credit at all. That would explain Verizon's want of a $400 security deposit.
So... I've been doing some research. If Odin can be used to reflash the stock firmwares onto the phone...and if this phone uses an SD card (only say this because windows recognized the internal storage as an SD card) and if one of the other Samsung Android phones when taken apart , had a SD slot for the internal storage (looks like you can actually easily replace the SD card) then what if I took apart the phone, removed the SD card and formated and partitioned it on my computer through my card reader...
These are all just educated guesses. I mean... it looks like my phone has no idea what to do because maybe the SD card is bad or something, unbeknownst to me, reformatted the card improperly.
I posed this same question to Samsung and have yet to hear from them.
What do you guys think? Anyone actually crack open their phones yet?
It seems to me that your options are limited.
I'd say you should root it and see if that gives you more options, but I don't know how feasible that will be for you to do at present.
Can't root a phone that's not booting up to recovery or being seen by a computer
Just received info from Samsung:
Yeah, it looks like the phone needs to be re-flashed or replaced. Head to your local T-Mobile Store or call them up."
So Samsung isn't willing to let go of any other information on this or even extrapolate on the idea of reflashing.
Again, it looks like there is no internal storage with a bootloader to tell the phone what to do.
i see 1 solution
when i bought my vibrant they told me i have 14 days to return or exchange the phone if there is any issues with it the phone came out on the 15th i think so you still have 6 days to take it in show them the problem and they can swap you out with a new vibrant
bricked my g1
When i got my first g1, I rooted it and tried to flash a rom. I bricked it! I called Tmo,I said it froze and wouldn't boot up. They walked me through troubleshooting(of course nothing worked) and said it was software and sent me a brand new one it was only 2 wks old. Maybe an idea for ya.
If you are with in your return period(30 days California, 14 everywhere else) I would take it back and get a new one instead of trying to fix it.
Why trying to fix it yourself? Bring it back to a t-mobile store and exchange for a new one.
bwhites1 said:
When i got my first g1, I rooted it and tried to flash a rom. I bricked it! I called Tmo,I said it froze and wouldn't boot up. They walked me through troubleshooting(of course nothing worked) and said it was software and sent me a brand new one it was only 2 wks old. Maybe an idea for ya.
Click to expand...
Click to collapse
I've bricked my G1 few times. t-mobile has always exchange it for me during the first year.
i know what your phone has theres a cure but you will most likely have to root it then return it back to stock look under the ms guru section for returning your phone to stock it should help you but then you need to do a restore with the nandroid backup to be completely stock. you'll have to put your phone into download mode hold both volume buttons and power let it do the vibrant screen twice then let go of power and still hold the volume buttons you should be in download mode proceed with the other things from there meaning ms guru and using odin
If you are having the problem I think you are, you should be able, if the software is compatible with Vibrant because I don't know if it is, to restore it with the Odin software or at least thorough a far more complicated process using adb. Check this thread, http://forum.xda-developers.com/showthread.php?t=731989, and see if you are having a similar problem.
jwrichards1982 said:
I was on the phone with T-Mobile and the woman on the other end either had no idea what I was talking about or, she really did. Her probing questions were perfect and she understood everything I was saying...but the only thing she could think of doing was stripping down the phone, have just the battery, and then press and hold VOL UP+DOWN and Power till the Samsung Vibrant screen came on.
I would have a picture for you, but looks like the forum doesn't allow 'new' members to post. Too bad lurker time can;t be counted toward any of it.
Anyway, the best description of what on my screen:
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Best part of this is: I did nothing to the phone. i only downloaded some games and a backup program I can't remember the name. Phone was still locked. I'm not venturing into doing anything like that till i have the money to buy another in a worst case scenario.
So...any ideas?
Click to expand...
Click to collapse
I wanted to let you know I had this same issue and I was still able to get into download mode with the same method described in the earlier post:
1:with phone off hold down volume up and volume down buttons- keeps buttons held
2ress and hold power on button
3:when the screen with the computer and cellphone on it appear for the second time wait for it to disappear
4:when it disappears wait for 1 second a let only power button go and you will be in download mode(android with shovel\big yellow triangle) and you can flash with Odin.
I tried this 5 or 6 times before I got it right but in the end I was able to get back to stock ROM and phone was brand new. Hope this helps.
Mike
AndroidZ28 has the best advice
AndroidZ28 has the best advice add the insurance in case you can't figure out what is going on . Then, fain the " i don't understand what is going to the phone. Then ***** and complain that you paid for the phone and want it to work. .... The Squeaky wheel get the oil..........
jwrichards1982 said:
Can't root a phone that's not booting up to recovery or being seen by a computer
Just received info from Samsung:
Yeah, it looks like the phone needs to be re-flashed or replaced. Head to your local T-Mobile Store or call them up."
So Samsung isn't willing to let go of any other information on this or even extrapolate on the idea of reflashing.
Again, it looks like there is no internal storage with a bootloader to tell the phone what to do.
Click to expand...
Click to collapse
But you can always ODIN rite?

I9000M new replacement phone 10.12 dies in less than 3 hours

This is simply ridiculous.... >.<
picked up the phone after work
brand new phone 10.12, with stickers and everything, pristine condition.
it was loaded with JH2, proceeded to sim unlock the phone, done
signed up to my gmail account to enable Market downloads
downloaded my titanium backup pro, and proceeded to restore everything from backup.
great roughly 45 min later after restoring my tons of apps and games, things seems well.
next step, hooked it up to KIES
it works! wow!
immediately came up with the "new firmware blah blah blah..." (JL2) expected
I selected hit yes to continue, it installed JL2 perfectly.
rebooted all nice and tandy
but just in case, i decided to wipe everything, root 2.2, with super1click, flawless
signed backed into google account to get Market downloads
got my titanium pro... started restore... fine at first around 160+ apps restored
then it choke and got worse, only 30ish, and then worse not even 15, and... it's choking even when restoring 1 by 1
that's the sign... the internal SD is on its way out again....
i can't even restore a single app as i type this
and even market downloads, is a some times yes, some times it wont even bother downloading as it can't save.
i'm pretty sure if i go into Recovery Mode, and try a Format, i'll get the dreaded
E:Can't mount /dev/block/mmcblk0p1 (No such file or directory)
E:copy_dbdata_media:Can't mount SDCARD:
So its not dead. Should change the title ;p mine does the same thing with market and titan have not tryed reformating though and im on darkys rom (no wipe). My phone is a 10.12.
Sent from my GT-I9000 using XDA App
Will this be your 3rd repair now?
I guess they'll just ship you a new one again this time? instead of making your wait for them to try to fix it ?
Try asking for Facinate or Captivate... (if they say they are gonna send you a new one). Why not? Do you really use that front cam?
I know that if they ever gonna offer me to just send a new phone, i'll be asking for non i9000M.
that sucks.. are you about ready to chuck it through the window and tell them to shove it.. what really sucks is we, or at least i bought it outright.. that is an expensive paperweight. I would try to send it to samsung this time and ask them to replace it with an i9000b or i9000t with the 8gb memory maybe.
i'm going to try a few more things, and see if i can "fix" it or something, or perhaps it's corrupted.
i lost 4 hours of sleep last night... not exactly in the best mood right now to try anything on the I9000M without wanting to HAMMER it
but yeah, this time i'll definitely be calling Samsung to get my shipping label, i'm not going through the long wait through the Bell stores again.
yes, it'll be my 3rd time.
On the Positive side of things... the Motorola Milestone XT720 is a nice little beast packed in a great metallic shell, once unlocked, rooted, optimized, it runs even better than a SGS, no joke. Having a great time playing with the XT720
Didn't have time to do much on the Nexus S, i was exhausted... still transferring all my apps and stuff from my SGS to the Nexus S.
Trying to stay positive for the New Year
Happy New Year everyone
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"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
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"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
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and Special Thanks to lgkahn for all his help
P.S. another problem i found with the new SGS replacement phone is that the USB no longer mounts properly to enable Mass Storage option, as in it doesn't even detect itself as being connected to the PC, unless i reboot the SGS like 2 times to get it to detect it is connected to the USB port of a PC (this is after flashing to JL2, it seemed to be working fine on JH2)
Really? Thats not good news at all.
Bell is no longer sending them back for repairs. Instead, they are direct shipping new phones and if you have a Bell plan, they are giving $100 bill credits as well. Mine died for the third time on Wednesday night. Wasn't even using it at the time. Took it into the Bell Store yesterday morning and they just gave me a number to call saying the Vibrant policy had changed.
Waiting on an 850 band Nexus S to come out, then I'll sell of the Vibrant.
This is scary!!!
AllGamer said:
This is simply ridiculous.... >.<
i'm pretty sure if i go into Recovery Mode, and try a Format, i'll get the dreaded
E:Can't mount /dev/block/mmcblk0p1 (No such file or directory)
E:copy_dbdata_media:Can't mount SDCARD:
Click to expand...
Click to collapse
AllGamer, can you please confirm this. If this is true and your new 10.12 has the same issue as the other ones...im going to raise some serious hell!
jentech said:
Bell is no longer sending them back for repairs. Instead, they are direct shipping new phones and if you have a Bell plan, they are giving $100 bill credits as well. Mine died for the third time on Wednesday night. Wasn't even using it at the time. Took it into the Bell Store yesterday morning and they just gave me a number to call saying the Vibrant policy had changed.
Click to expand...
Click to collapse
How long does it take them to direct ship a new phone?
arr0ww said:
AllGamer, can you please confirm this. If this is true and your new 10.12 has the same issue as the other ones...im going to raise some serious hell!
Click to expand...
Click to collapse
here it is
here's zoomed in
new IMEI (obfuscated for protection), different from my original IMEI #
new serial number
pictures came from the Nexus S.... the quality is WOW !!!!!!!!! crystal sharp
... anyways back on topic.
I'm still trying to find a way to make the Internal SD write properly, it might be a software bug on the JL2
I did try to reformat the Internal SD via the Recovery Mode, and it completed, but that doesn't mean crap because...
If i try to download a game, or apps it wont save to disk.
I purchased all for EA titles that were on sale for 99 cents
Sims3, Fifa 2010, Need for Speed Shift, Tetris.
All 3 of them except tetris you need to download the additional content
on my other 2 phones they will download and install just fine
on the Galaxy S nada, zip zero, it gets stuck at 5% download, then it jumps back to 0% download, and back to 5% and 0%
before i upgraded to JL2, i did the same install for all 4 games from market (when it was still on JH2) and they installed fine.
i cleared cache, i wipe, i did everything that i can think of, and still stuck with any install, download, or restore from titanium backup
I simply love Titanium Backup, it's so easy to test for a defective internal storage memory problem
that's the same way how it died in JK4 upgrade
i should have stayed on JH2/JK3
tylerham said:
How long does it take them to direct ship a new phone?
Click to expand...
Click to collapse
I was told 5 to 6 business days.
Forgot to mention in my previous reply.
The same Titanium Backup restore on my other phones they can restore completely successfully (Nesus S / Milestone XT720)
I'm only restoring the User Apps + User Data (no system apps, no system settings)
What do you mean by XT720 running smoother/better than SGS?
It's it a same old milestone with 700MHz or so CPU clock boost only?
Sure built quality kick SGS ass. but performance?
xxgg said:
What do you mean by XT720 running smoother/better than SGS?
It's it a same old milestone with 700MHz or so CPU clock boost only?
Sure built quality kick SGS ass. but performance?
Click to expand...
Click to collapse
720 Mhz stock, but the CPU was actually under clocked according to tech specs
it can be unlocked or OCed back to 1000 Mhz
runs smoother than SGS even on 720 Mhz comparing eclair 2.1 to 2.1
the other neat thing with the Milestone XT720 is that it can do App2SD without Froyo 2.2
AllGamer have you tried unmounting and reformating the internal memory through settings rather than through the recovery menu. I had pretty similar issues before and I found it worked much better after that.
Call this number 1-888-751-4078 instead of the number from the other post about Montreal Centre etc...
This is a number I received by Social.Hub email support. Once you do call both numbers, automation system is different, with the number I post it goes straight to support without having to press any extensions and loop arounds.
Maybe both numbers end you up to same support depart? I don't know...
But this 1-800-726-7864 seems to a general number to Samsung.
Where as this 1-888-751-4078 seems to be a direct number to Samsung Mobile Canada. Operating hours are different too.
You can even google both numbers and see the type of results you get. Samsung gives out this 1-888-751-4078 and not the other.
But who knows maybe I talking useless info here and both will connect to same end.
Enjoy!
stere0xide said:
AllGamer have you tried unmounting and reformating the internal memory through settings rather than through the recovery menu. I had pretty similar issues before and I found it worked much better after that.
Click to expand...
Click to collapse
i'm open to suggestions, willing to try anything to revive the internal SD which seems like to be very corrupt, rather than being physically dead.
so far no luck
can you point me to the topic you are talking about?
i've tried a lot of stuff, and losing track of what i've done already
I am now on phone #4.
My last one was a 10.11 and it last a day and 1/2 before dying. The Bell employee also guaranteed me that phone. It came with Froyo Jk4. Just got back from the store and got a 10.12 which came with Eclair for some reason. It appear to already be dying 10 minutes into use. Apps are failing to install. I am beyond pissed and frustrated.
So let me get this right,
You got the phone, backed everything up, and restored it with no problems,
Then wiped it and applied fixes / roots and other stuff, and then are surprised that
its dying / died.
Looks to me that one of the tweaks, fixes, hacks that youve installed is the
problem, and its not the phone that's at fault
Mart

"No SIM card" error message

My Streak 5 displays NO CARD SIM error message with any simcards (different carriers).
This happened just suddenly after reboot. Before that, there were no issues with sim card.
I'm running custom ROM DSC v0.6b
Any ideas how to fix it will be greatly appreciated.
Changing firmware should not cause such a problem, so check the slot. You likely have a bent or dirty pin.
Strephon Alkhalikoi said:
Changing firmware should not cause such a problem, so check the slot. You likely have a bent or dirty pin.
Click to expand...
Click to collapse
If I insert a different sim card which is PIN locked, the phone requests the PIN p.
so apparently the phone communicates with a sim card. After I input the PIN, the phone displays "Invalid SIM card" message
I still don't think this is software related. I would have the carrier check the SIM and make sure it's working properly. Ideally though, you can check this yourself if you have an old phone laying around.
Strephon Alkhalikoi said:
I still don't think this is software related. I would have the carrier check the SIM and make sure it's working properly. Ideally though, you can check this yourself if you have an old phone laying around.
Click to expand...
Click to collapse
I have tried different SIM cards, none of them worked in my Streak.
In the same time my SIM card is working right now in my good old Nokia.
Since it worked until yesterday reboot without issues, I may presume that might be a baseband failure.
I tried the Streakflash tool that supposed to update the baseband amss.mbn, but it did not work..
Go back to Froyo and see if the problem resolves itself that way. If it does you'll know that you had a bad flash, which does sometimes happen. From that point you should be able to reinstall a Gingerbread ROM and have it work properly.
Strephon Alkhalikoi said:
Go back to Froyo and see if the problem resolves itself that way. If it does you'll know that you had a bad flash, which does sometimes happen. From that point you should be able to reinstall a Gingerbread ROM and have it work properly.
Click to expand...
Click to collapse
will give this a try,
thanks!
Strephon Alkhalikoi said:
Go back to Froyo and see if the problem resolves itself that way. If it does you'll know that you had a bad flash, which does sometimes happen. From that point you should be able to reinstall a Gingerbread ROM and have it work properly.
Click to expand...
Click to collapse
I flashed 351 ROM, and I got the message.
"NETWORK LOCKED
your device is locked to your service provider"
{
"lightbox_close": "Close",
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"lightbox_download": "Download",
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The Streak originally was locked to ATT when I purchased it, but I unlocked it with the code which was provided by Dell support.
Now, the Streak prompts to input the unlock code, but says that there are 0 (zero) attempts left.
When I unlocked it for the first time, there were 10 attempts and I put the correct code from the first attempt.
Any advice or idea how to get back my device back to business will be greatly appreciated.
I believe you need to call Dell and ask them, because unfortunately I don't know how to help any further. I want to say you need a PUK code to unlock, but I think that applies to the SIM itself, not the Streak.
amitnik said:
I flashed 351 ROM, and I got the message.
"NETWORK LOCKED
your device is locked to your service provider"
The Streak originally was locked to ATT when I purchased it, but I unlocked it with the code which was provided by Dell support.
Now, the Streak prompts to input the unlock code, but says that there are 0 (zero) attempts left.
When I unlocked it for the first time, there were 10 attempts and I put the correct code from the first attempt.
Any advice or idea how to get back my device back to business will be greatly appreciated.
Click to expand...
Click to collapse
I have faced the same issue. My phone was bricked and then I resurrected it using JTAG (Riff-Box), but it was not reading the SIM card. I could not find any solution other than changing the main board.
I had the no sim issue, with phone.android service constantly force closing as well after updating to streakroid 2.4.4, even after flashing dsc, the problem persisted. After I reviewed the steps I had taken I realized that I never did a factory resest (fearing I would forever lose my precious app data, which I did -_-). It turned out that was the fix, after doing the factory reset, my sim card was recognized immediately and a couple of the text I had missed showed up.
Now the data I lost thats another story (I do have backups)
At this point I don't if it will help but maybe it will someone else who reads this thread.
Everything was fine and then my sim card stopped working after replacing the battery. I did a factory reset and still I get the no sim card error. Some times when I set the phone down the signal bars show and when I pick it up they go away. The sim card works in my other phone. My phone is on rooted 2.2 firmware.
kosenn said:
Everything was fine and then my sim card stopped working after replacing the battery. I did a factory reset and still I get the no sim card error. Some times when I set the phone down the signal bars show and when I pick it up they go away. The sim card works in my other phone. My phone is on rooted 2.2 firmware.
Click to expand...
Click to collapse
Sounds like hardware issue... either SIM card (which might not be if it works on other phone) then there's something loose in the Streak
Sent from my cm_tenderloin using Tapatalk 2
Even, I am having the same problem and tried flashing various ROMs and all the suggestions given in this forum. For me, it shows the "x" symbol on the signal bar. I don't believer that it's a hardware issue as it's pretty much reading my SIM, but not identifying. My phone is now in a useless state, a costly paper weight..huh!
tech4pk said:
Even, I am having the same problem and tried flashing various ROMs and all the suggestions given in this forum. For me, it shows the "x" symbol on the signal bar. I don't believer that it's a hardware issue as it's pretty much reading my SIM, but not identifying. My phone is now in a useless state, a costly paper weight..huh!
Click to expand...
Click to collapse
how bout trying with other SIM? like your friend SIM and see what happen?
deysmacro said:
how bout trying with other SIM? like your friend SIM and see what happen?
Click to expand...
Click to collapse
I have tried with many sims. none of these are working in streak, but works perfect in another phones.
Friends, can someone please help me? I can't even imagine my hard saved money become a brick?
To update you all; I have noticed that sometimes the mobile signal works fine and I could able to make a call also. but, suddenly it again went back to the "X" mark on the signal indicator. any suggestions now, please?
Bothersome!
Strephon Alkhalikoi said:
Changing firmware should not cause such a problem, so check the slot. You likely have a bent or dirty pin.
Click to expand...
Click to collapse
I hate when some people on this and other forums, tell others rudely to do the homework! Look at the sticky's ext! We are here to help one another, not badger, be unkind and be unhelpful! I'm almost ashamed to think We as a people, cannot be kind and helpful anymore! I just don't get the negativity of some of the contributors! I certainly would help, had I been able to, but instead perhaps others will learn instead a valuable lesson in being a good human and treat one another with respect and kindness...instead of every other time seeing some telling an op or other person to search the sticky's, do the research ect! If Your not going to engage intelligently, the why engage at all?! I for one, apologize for the behavior of Our contributors and users...for such rude and disrespectful behavior! That simply is NOT what XDA was intended to be! Stepping down from My soapbox!
I know I shouldn't reply to this post, since it's apparently a troll, but....
Since you singled me out by quoting a nearly year-old post in a thread last replied to over five months ago, I have to presume your "soapbox" post was simply to boost your post count, since it's clear to me you didn't read the thread at all. Now...if you decided to waste a post in response to my signature, guess what? Searching before posting is the number one rule on this site. The site's administration staff and its moderators expect it and all the other rules on this site to be followed.
If you don't know something, search for it. The answer is out there. Don't come to me expecting a handout, as I don't encourage laziness.

Strange change in the settings item

Device: OnePlus 7t Pro McLaren Edition 5G (T-Mobile)
OS: Android 11
Hi all.
Guys, tell me, has anyone had this in the settings?
Spoiler: Screenshot
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Used iCareFone for WhatsApp Transfer to transfer chats from my old phone (iPhone) to my new phone (OnePlus) and now the "Google" settings item appears weird.
I think that's how to fix it ... Is it really necessary to restore?
Or after the arrival of the update on Android 12 all should be normal?
Mine is the same. Google must want to differentiate themselves I guess
sabresfan said:
Mine is the same. Google must want to differentiate themselves I guess
Click to expand...
Click to collapse
**** I thought it was just me I'm glad I'm not alone!
the new update today fixed that, but did the same to the setting above it and now i cannot connect to wifi and my sim is not detected.
zionxgodkiller said:
the new update today fixed that, but did the same to the setting above it and now i cannot connect to wifi and my sim is not detected.
Click to expand...
Click to collapse
I've been having that issue as well, since before the update. Freaked me out at first because I rebooted like 20+ times and it still had no IMEI, SIM or WiFi. Finally I decided to reboot it via holding the power button down long enough to force a shutdown that way, upon restarting I had WiFi and mobile service immedately.
Randomly ever since my SIM remains undetected for about 30 seconds and eventually kicks in but WiFi doesn't.
Holding the power button down long enough to force shutdown seems to always fix it for me.
Next time it happens, if it happens, give that a try.
Brandon.Bissonnette said:
I've been having that issue as well, since before the update. Freaked me out at first because I rebooted like 20+ times and it still had no IMEI, SIM or WiFi. Finally I decided to reboot it via holding the power button down long enough to force a shutdown that way, upon restarting I had WiFi and mobile service immedately.
Randomly ever since my SIM remains undetected for about 30 seconds and eventually kicks in but WiFi doesn't.
Holding the power button down long enough to force shutdown seems to always fix it for me.
Next time it happens, if it happens, give that a try.
Click to expand...
Click to collapse
Very interesting. I have attempted this method but unfortunately have not had the same result as you. I've now at this point lost all ability to detect ANY sim card, and am actually in the process of taking the phone apart to inspect the pins themselves, even though the scratch marks are consistent and it appears as though they are getting a good solid contact. Wish me luck!
zionxgodkiller said:
Very interesting. I have attempted this method but unfortunately have not had the same result as you. I've now at this point lost all ability to detect ANY sim card, and am actually in the process of taking the phone apart to inspect the pins themselves, even though the scratch marks are consistent and it appears as though they are getting a good solid contact. Wish me luck!
Click to expand...
Click to collapse
Do you have an IMEI still? First time it happened to me and I rebooted 10+ times it didn't have IMEI at all. And I doubt it's a pin issue, I never eject my sim card tray and if you haven't been messing with it then it can't have gotten damaged
Brandon.Bissonnette said:
Do you have an IMEI still? First time it happened to me and I rebooted 10+ times it didn't have IMEI at all. And I doubt it's a pin issue, I never eject my sim card tray and if you haven't been messing with it then it can't have gotten damaged
Click to expand...
Click to collapse
I do again but it still refuses to connect to a network. It feels software related at this point but I still have not figured it out. Still trying to bypass the tmobile locked oem unlock (I am not qualified for them to unlock it)
zionxgodkiller said:
I do again but it still refuses to connect to a network. It feels software related at this point but I still have not figured it out. Still trying to bypass the tmobile locked oem unlock (I am not qualified for them to unlock it)
Click to expand...
Click to collapse
You don't need to unlock sim to unlock bootloader, there is a modified msm tool you can use. What's different is that the boot.img doesn't work which allows you to do the critical unlock then flash the working stock boot.img
My advice though, use the older one with the crossed out links. The newest one causes device to identify as a 7T. The older one works just as good and identifies as hotdogg/hd1925 properly.
Brandon.Bissonnette said:
You don't need to unlock sim to unlock bootloader, there is a modified msm tool you can use. What's different is that the boot.img doesn't work which allows you to do the critical unlock then flash the working stock boot.img
My advice though, use the older one with the crossed out links. The newest one causes device to identify as a 7T. The older one works just as good and identifies as hotdogg/hd1925 properly.
Click to expand...
Click to collapse
If you meant SIM unlock then no. There is literally no way around that. There was a guy who was doing unlocks if you were in the service for as little as 3 days but the forum has been "temporarily" shutdown for 3 months now.
Brandon.Bissonnette said:
If you meant SIM unlock then no. There is literally no way around that. There was a guy who was doing unlocks if you were in the service for as little as 3 days but the forum has been "temporarily" shutdown for 3 months now.
Click to expand...
Click to collapse
Yea i've been following for about a year but i'm not one to give up lol. Theres another guy who made a tool that uses your IMEI and it generates the oneplus token, I've actually gotten it to work for ten minutes but forgot what I was doing in the process. I'm searching now again out of bordom but I believe it was something it unlocked in the factory test mode that manually bypassed the t-mobile oem lock as though we were a technician, but It has been a while and i could have missunderstood. I am new to rooting but feel like I have learned this device down to its bones at this point. Thank's Ubuntu-In-Termux for a great fake root.
Brandon.Bissonnette said:
You don't need to unlock sim to unlock bootloader, there is a modified msm tool you can use. What's different is that the boot.img doesn't work which allows you to do the critical unlock then flash the working stock boot.img
My advice though, use the older one with the crossed out links. The newest one causes device to identify as a 7T. The older one works just as good and identifies as hotdogg/hd1925 properly.
Click to expand...
Click to collapse
I missed this comment, thank you for the tip, this may be what I was thinking about.

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