Data stopped working - Nexus 6P Q&A, Help & Troubleshooting

So a little more on me not having data, maybe someone can enlighten me. I've used the same APN across all Roms on this phone (default APN). Never had any issues until today when I woke up and didn't have data. Flashed DU, PN, and a factory image, none of which worked. Called TMo, put in a new APN and POW! All fixed. Compared it to the original default APN and the ipv was the only thing different. Anyone have any idea how that could happen?
Sent from my Nexus 6P using Tapatalk

Related

Resetted APN and lost mobile data stock 4.3

Is the default apn profile the wrong one? I am currently at work and without wifi, would like to fix this to be able to at least make calls. As it stands, I believe nothing works. Texts, data, mms and calls. I am unable to edit the APN as well, which is odd since the default is incorrect. Any way around this? Will updating the prl or something restore my settings?
Fixed by using: "##72786# " to reset the APN settings.Will leave this thread in case anyone else has the same problem in the future.
Thanks! Just got back from Spain and even though I had saved my APN's before installing an Orange SIM card, it wouldn't restore when I got home. I was completely confused and tried several different things, but this fixed it!
RhinoDoc said:
Thanks! Just got back from Spain and even though I had saved my APN's before installing an Orange SIM card, it wouldn't restore when I got home. I was completely confused and tried several different things, but this fixed it!
Click to expand...
Click to collapse
Happy to hear it helped someone else!
After several hours of frustration I came across this thread and found exactly what I needed! Thanks for sharing

[Q] No service after trying LTE

Hi
I was playing around with my phone and tried the old hack through the settings screen, *#*#4636#*#*.
Switched it to LTE and set up a new APN for Rogers LTE.
It Didn't work. After more reading I discovered this wouldn't work for me anyway. I have Android 4.4.2 and I don't think my SIM is LTE enabled.
I rebooted thinking it would just go back to the original settings.
It seems to have gone back but now I have No signal at all.
I am with Rogers. I tried going back to the original APN settings and selecting Rogers.
The phone is finding the correct networks for my area.
I tried the Reset to default in the APN settings. This sets the APNs to Rogers LTE and chatr, not the original Rogers APN that I started with.
The phone is rooted but running stock Android 4.4.2.
The baseband seems correct.
What have I done and how do I fix it?
Have I done something to the Rogers SIM?
Thanks
Angus_xda said:
Hi
I was playing around with my phone and tried the old hack through the settings screen, *#*#4636#*#*.
Switched it to LTE and set up a new APN for Rogers LTE.
It Didn't work. After more reading I discovered this wouldn't work for me anyway. I have Android 4.4.2 and I don't think my SIM is LTE enabled.
I rebooted thinking it would just go back to the original settings.
It seems to have gone back but now I have No signal at all.
I am with Rogers. I tried going back to the original APN settings and selecting Rogers.
The phone is finding the correct networks for my area.
I tried the Reset to default in the APN settings. This sets the APNs to Rogers LTE and chatr, not the original Rogers APN that I started with.
The phone is rooted but running stock Android 4.4.2.
The baseband seems correct.
What have I done and how do I fix it?
Have I done something to the Rogers SIM?
Thanks
Click to expand...
Click to collapse
Did you flash a LTE Hybrid?
Sent with my Nexus® 10 minus 3
Berrydroidcafe said:
Did you flash a LTE Hybrid?
Sent with my Nexus® 10 minus 3
Click to expand...
Click to collapse
I didn't flash anything.
Angus_xda said:
I didn't flash anything.
Click to expand...
Click to collapse
Had to assume that because I've never seen someone try LTE without doing so.
What you can try is find the stock radio, which might still be the same as you are using, then flash it. Maybe that will reset things back to normal.
Sent with my Nexus® 10 minus 3
Berrydroidcafe said:
Had to assume that because I've never seen someone try LTE without doing so.
What you can try is find the stock radio, which might still be the same as you are using, then flash it. Maybe that will reset things back to normal.
Sent with my Nexus® 10 minus 3
Click to expand...
Click to collapse
No luck.
I tried flashing the stock radio then flashed everything using efrant's instructions. Still no go.
The thing I find strange is when I select Reset to default in the APN settings it sets the APN to Rogers LTE not the default 3G setting.
Delete the Rogers LTE apn and make a new one with this info:
Name: Rogers
APN: rogers-core-appl1.apn
MMSC: http ://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MCC: 302
MNC: 720
APN Type: mms
You can also try this one:
APN: internet.com
Username: wapuser1
Password: wap
Go to phone info *#*#4636#*#*, and change network type to WCDMA Preferred. Reboot, and see if that does it.
I've done that several times.
Still won't connect.
The error is; No service. Selected network (ROGERS) unavailable.
When I search networks Telus, Bell and Rogers all show up.
I've tried selecting Rogers and selecting automatically. When I select automatically it selects Rogers but comes back with the same error.
Try reflash Radio
alexcheveau said:
Try reflash Radio
Click to expand...
Click to collapse
That was already suggested.
I have tried wiping everything out and flashing a complete stock 4.4.2.
I've also tried another Rogers SIM.
This is getting ridiculous.
All I did was change a setting from "WCDMA Preferred" to "LTE/GSM auto (PRL)" and back again and that killed a phone?
Angus_xda said:
That was already suggested.
I have tried wiping everything out and flashing a complete stock 4.4.2.
I've also tried another Rogers SIM.
This is getting ridiculous.
All I did was change a setting from "WCDMA Preferred" to "LTE/GSM auto (PRL)" and back again and that killed a phone?
Click to expand...
Click to collapse
I find this very strange. I use the secret menu on two phones but have never heard of this happening. My N4 will only lose signal for a few moments before switching to gsm autoprl, after switching from LTE/GSM.
Sent from backpack
Mystery solved.
I don't know why it happened at exactly the time when I tried LTE but...
The phone has been reported lost or stolen.
I bought it over two weeks ago. I checked the IMEI on the Government web site, that is supposed to protect us from this kind of thing, and it came back clean. I checked again last night and it's blacklisted.
I would say the girl that I bought it from got it on a $0 contract. Sold it then reported it lost or stolen. She's still on the hook for the contract but, so what, she'll never really have to pay it. Either that or it takes 2-3 weeks for a phone to show up on the blacklist.
Either way, the Government initiative to blacklist stolen or lost phones sounded like a good idea but in reality it's not protecting anyone.
So, now I have a small tablet and learned a lesson. Don't buy used cell phones and if you do, don't trust the protectyourdata.ca web site to protect you.
The site boasts;
"Purchasing a pre-owned device?
Check the IMEI number here to ensure the device has not been reported lost or stolen in Canada."
Thanks for trying to help folks. I did learn more about Android through this.
Angus_xda said:
Mystery solved.
I don't know why it happened at exactly the time when I tried LTE but...
The phone has been reported lost or stolen.
I bought it over two weeks ago. I checked the IMEI on the Government web site, that is supposed to protect us from this kind of thing, and it came back clean. I checked again last night and it's blacklisted.
I would say the girl that I bought it from got it on a $0 contract. Sold it then reported it lost or stolen. She's still on the hook for the contract but, so what, she'll never really have to pay it. Either that or it takes 2-3 weeks for a phone to show up on the blacklist.
Either way, the Government initiative to blacklist stolen or lost phones sounded like a good idea but in reality it's not protecting anyone.
So, now I have a small tablet and learned a lesson. Don't buy used cell phones and if you do, don't trust the protectyourdata.ca web site to protect you.
The site boasts;
"Purchasing a pre-owned device?
Check the IMEI number here to ensure the device has not been reported lost or stolen in Canada."
Thanks for trying to help folks. I did learn more about Android through this.
Click to expand...
Click to collapse
That really sucks
But thanks for letting us know.
Sent by carrier pigeon
klvnhng said:
That really sucks
But thanks for letting us know.
Sent by carrier pigeon
Click to expand...
Click to collapse
I've seen about 2 or 3 threads on Android Central with the same symptoms that seemed to never get resolved.
I suspect they had the same problem and either didn't know how to check or were to embarrassed to say.
I was upset but I want others to be able to find this answer.
Through buying and selling different phones working my way up to the Nexus 4 I'm really only $110 out of pocket.
A 16GB Android media player with WiFi must be worth $110.
So, is there a way to eliminate the wireless radio and leave WiFi?
I guess I should start another thread on that.
Angus_xda said:
I've seen about 2 or 3 threads on Android Central with the same symptoms that seemed to never get resolved.
I suspect they had the same problem and either didn't know how to check or were to embarrassed to say.
I was upset but I want others to be able to find this answer.
Through buying and selling different phones working my way up to the Nexus 4 I'm really only $110 out of pocket.
A 16GB Android media player with WiFi must be worth $110.
So, is there a way to eliminate the wireless radio and leave WiFi?
I guess I should start another thread on that.
Click to expand...
Click to collapse
I guess the simplest way would be to just have airplane mode on?
Sent by carrier pigeon
klvnhng said:
I guess the simplest way would be to just have airplane mode on?
Sent by carrier pigeon
Click to expand...
Click to collapse
Airplane mode also turns of the WiFi.
I just pulled the SIM, deleted all APNs, turned off Mobile Data and left WiFi on.
The warning that I had no data connection is gone and I still have the ability to make a 911 call if necessary.
Unlocked, rooted and flashed a USB-OTG enabled kernel. This is great fun...
Angus_xda said:
Airplane mode also turns of the WiFi.
I just pulled the SIM, deleted all APNs, turned off Mobile Data and left WiFi on.
The warning that I had no data connection is gone and I still have the ability to make a 911 call if necessary.
Unlocked, rooted and flashed a USB-OTG enabled kernel. This is great fun...
Click to expand...
Click to collapse
You can turn wifi on with airplane mode on as well. Just do it after airplane mode is already on.
But that works too, I guess
Sent by carrier pigeon
klvnhng said:
You can turn wifi on with airplane mode on as well. Just do it after airplane mode is already on.
But that works too, I guess
Sent by carrier pigeon
Click to expand...
Click to collapse
Yep, just figured that out.
Did you make a police report? You might not be able to recoup anything, but you should still make the seller be responsible for their actions
Sent from my Nexus 4 using xda app-developers app

AOSP/CM APN Switching Issues

Has anyone been experiencing issues with the APN auto switching between 3g/LTE? For the past month or so every cm based or aosp rom I try has issues automatically going in and out of 3g and LTE areas unless I manually go into APN settings and switch it. Very annoying while traveling and last week there was the whole "roaming indicator off" message for service instead of "SPRINT". Any solutions or ROMs anyone know of that don't have this issue?
Edit: I'm using CM11 jflte on Philz recovery with the NAE modem. Maybe more success with MK2?
I'm having the same issue since the cm-11-20140323-NIGHTLY, and I have to do the exact same thing. I have the MK2 modem so I wouldn't worry about switching modems.
haha, yeah. I tried it and same issues. Sad to say, but it looks like I'll be going back to a Touchwiz ROM for now at least.
AOSPs have always been like this for me since epic touch and the GS3.
Sent from my SPH-L720 using Tapatalk
I think I may have fixed my problem with a combination of two things. I am using CM11 and I'm not responsible if this breaks your phone. First, I did the enable MTU probing shown in this thread (all thanks and credit to Steppnasty):
http://forum.xda-developers.com/showthread.php?t=2556590
But before rebooting after the fix, I went to Access Point Names in Settings, selected the Sprint LTE internet, and deleted the APN that just said Sprint (was the top one in my list). After a reboot, my LTE/3G switching has been working fine. Not sure if this will help anyone here, but it seems to have worked for me.
Is this still an ongoing issue with all 4.4.2 ROM's? have since switched back to CM 10.2.1 until this issue gets resolved. Can't see how anyone could use a ROM that can't automatically switch between network types.

Cricket S4 MMS help

Just about a week ago, a friend asked me to get cyanogenmod going on his Cricket Galaxy S4. I loaded the latest SNAPSHOT at the time (M7), and everything seemed to work okay as he had service, data, text, calls, whatnot. Only thing that isn't working right now is MMS. An update to a more recent nightly didn't help, an update to the latest SNAPSHOT didn't help. We've tried editing the APN, adding a fresh new APN for Cricket, but nothing seems to work. When attempting to send a picture message, the SMS application just shows "Sending" but never sends anything. Switching to Hangouts doesn't do any good either. I'm trying to fix this problem before deciding the phone goes back to stock touchwiz. Does anybody here have any idea what's going on here and how to fix it, if there is a fix at all? Again, it's a Samsung Galaxy S4 from Cricket Wireless.
Hey there.
Jay Rock said:
Just about a week ago, a friend asked me to get cyanogenmod going on his Cricket Galaxy S4. I loaded the latest SNAPSHOT at the time (M7), and everything seemed to work okay as he had service, data, text, calls, whatnot. Only thing that isn't working right now is MMS. An update to a more recent nightly didn't help, an update to the latest SNAPSHOT didn't help. We've tried editing the APN, adding a fresh new APN for Cricket, but nothing seems to work. When attempting to send a picture message, the SMS application just shows "Sending" but never sends anything. Switching to Hangouts doesn't do any good either. I'm trying to fix this problem before deciding the phone goes back to stock touchwiz. Does anybody here have any idea what's going on here and how to fix it, if there is a fix at all? Again, it's a Samsung Galaxy S4 from Cricket Wireless.
Click to expand...
Click to collapse
Same phone, same carrier, same issue. Unfortunately these are known issues with running CM on the S4.
I was running SM for quite a while in hopes this would get resolved but it has been quite a while and there does not seem to be any progress on it.
I reflashed mine back to stock to restore MMS functionality.
There were a couple other issues too. It has been quite a while but I know one of them was I would never get 4G service, only 3G.
What cricket s4 the original cdma or the new gsm?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
lnxpro91 said:
What cricket s4 the original cdma or the new gsm?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Original CDMA before the whole merger thing happened.
Sent from my SGH-T999 using Tapatalk
oh I see , I have the one from Aio

MMS not working while on WiFi - Suggestions?

So I recently upgraded from my Nexus 6 to the 6P. Fantastic upgrade, except that there seems to be the issue I mentioned in this thread title.
Whenever I'm on LTE my MMS messages / group messages come in just fine. But whenever I'm connected to WiFi -- either at home or at work -- I'll get the blinking LED notification that I've received an MMS message and sometimes see the "Message is Downloading" placeholder, only it won't ever download. I physically have to disconnect from Wifi, and then the message will roll in a few moments later.
A few specs to hopefully help out: - T-Mobile user, phone is stock but unlocked/rooted. I've flashed a different kernel (Franco) but that's it. I live in Los Angeles, and this wasn't an issue with the old N6, but first made it's ugly appearance on the 6P. Wi-Fi calling is always on and preferred. I can literally pop my SIM out and into the old phone, and the MMS will send/receive just fine. It appears to be a 6P problem. I've tried disabling WiFi Calling but it doesn't resolve the issue.
ADDED NOTE: I primarily use Messenger, but I switched to Hangouts to see if it rectified the problem. Same problem persisted. Same with Textra.
I've had experience with flashing other ROMS/radios on the old N6. I'm hesitant to change to a different ROM because I'm pretty happy with how the phone is working with stock, and everything I change can basically be done with Nova Launcher.
I've downloaded the older radio files, and was ready to attempt flashing one of those, but it's very different with this new TWRP 3.00+ and different partitions. My confidence with that has vanished with the new 6.01 partition stuff. If this is a potential fix, any help in that area would be appreciated.
I've also changed and fiddled with the APN settings, hoping the change might improve the MMS issue. It hasn't. I'm using the suggested T-Mobile APN settings that pop up when searching for this issue.
I've been debating switching to Project Fi, but with the absolute reliance on WiFi this hiccup has given me a bit of pause regarding that switch. Specifically because it happens on my home Wifi in Culver City, then the business Wifi in Downtown Los Angeles, across both 2.4ghz and 5ghz wifi bands.
Just looking for any help or suggestions. Thanks!
DigitalRPM said:
So I recently upgraded from my Nexus 6 to the 6P. Fantastic upgrade, except that there seems to be the issue I mentioned in this thread title.
Whenever I'm on LTE my MMS messages / group messages come in just fine. But whenever I'm connected to WiFi -- either at home or at work -- I'll get the blinking LED notification that I've received an MMS message and sometimes see the "Message is Downloading" placeholder, only it won't ever download. I physically have to disconnect from Wifi, and then the message will roll in a few moments later.
A few specs to hopefully help out: - T-Mobile user, phone is stock but unlocked/rooted. I've flashed a different kernel (Franco) but that's it. I live in Los Angeles, and this wasn't an issue with the old N6, but first made it's ugly appearance on the 6P. Wi-Fi calling is always on and preferred. I can literally pop my SIM out and into the old phone, and the MMS will send/receive just fine. It appears to be a 6P problem. I've tried disabling WiFi Calling but it doesn't resolve the issue.
ADDED NOTE: I primarily use Messenger, but I switched to Hangouts to see if it rectified the problem. Same problem persisted. Same with Textra.
I've had experience with flashing other ROMS/radios on the old N6. I'm hesitant to change to a different ROM because I'm pretty happy with how the phone is working with stock, and everything I change can basically be done with Nova Launcher.
I've downloaded the older radio files, and was ready to attempt flashing one of those, but it's very different with this new TWRP 3.00+ and different partitions. My confidence with that has vanished with the new 6.01 partition stuff. If this is a potential fix, any help in that area would be appreciated.
I've also changed and fiddled with the APN settings, hoping the change might improve the MMS issue. It hasn't. I'm using the suggested T-Mobile APN settings that pop up when searching for this issue.
I've been debating switching to Project Fi, but with the absolute reliance on WiFi this hiccup has given me a bit of pause regarding that switch. Specifically because it happens on my home Wifi in Culver City, then the business Wifi in Downtown Los Angeles, across both 2.4ghz and 5ghz wifi bands.
Just looking for any help or suggestions. Thanks!
Click to expand...
Click to collapse
This is not a solution just wanted to confirm the issue on dirty unicorn and with qksms app.
Sent from my Nexus 6P using Tapatalk
wis3m0nkey said:
This is not a solution just wanted to confirm the issue on dirty unicorn and with qksms app.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
It's been this way for me for as long as I've owned an Android device. MMS has never worked over wifi for me....I've owned a Nexus 5 and Nexus 6 as well as some HTC and Samsung devices (quite a few). The only device I've ever owned that it worked on is my Mi Note Pro. Even then, it seems to toggle on mobile data and give it priority over wifi until the message is downloaded. I know this isn't a solution, but just letting you know that this is pretty common.
I've used sprint in the past but am now on T-Mobile
Sent from my Nexus 6P using Tapatalk
skw5115 said:
It's been this way for me for as long as I've owned an Android device. MMS has never worked over wifi for me....I've owned a Nexus 5 and Nexus 6 as well as some HTC and Samsung devices (quite a few). The only device I've ever owned that it worked on is my Mi Note Pro. Even then, it seems to toggle on mobile data and give it priority over wifi until the message is downloaded. I know this isn't a solution, but just letting you know that this is pretty common.
I've used sprint in the past but am now on T-Mobile
Click to expand...
Click to collapse
Yes MMS inherently built to use only mobile data.
However SMS applications have setting along the line: enable data when dealing with MMS.
For e.g.
That's what I mean by not being able to send/receive MMS on WiFi.
What messaging app is that?
Sent from my Nexus 6P using XDA-Developers mobile app
I think that's a T-mobile issue. I used to get it all the time.

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