Dual sim voicemail - OnePlus 2 Q&A, Help & Troubleshooting

So I've been carrying around 2 phones for over 10 years. Work phone and personal phone. Not new to the world of Android or anything. Been rooting and ROMing since my og droid. But finally got sick of carrying 2 phones around in my pockets and doubling my risk of cancer and really liked this phone anyway for its openness and dev support. But I can't find anyway to have two visual voicemail accounts. Have one att sim for work and one straight talk sim using att network for Personal. I haven't dialed into voicemail in so many years i forget how. Am I missing something easy here or is it not possible to have dual visual voicemail accounts on this phone. Thanks in advance for any help.
Edit: I have always used youmail on both my lines. Which isn't working now.

Did you find an answer? Just got my OP3, and can't get Visual VM to work in even one line, let alone both.

Related

ditch verizon for nexus with straight talk?

Im thinking about ditching Verizon and paying the $350 bucks! but i can probably make that back from selling my S3. But what are your guys thoughts about getting a nexus 4 with straight talk? has anyone used Straight Talk and is it really worth it or is it one of those deals that are either "too good to be true" or "you get what you pay for"? cause just buy switching even if i dont sell my s3 ill still be saving $500 a year. Also whats the speed difference between hspa+ and 4g lte?
Mark930 said:
Im thinking about ditching Verizon and paying the $350 bucks! but i can probably make that back from selling my S3. But what are your guys thoughts about getting a nexus 4 with straight talk? has anyone used Straight Talk and is it really worth it or is it one of those deals that are either "too good to be true" or "you get what you pay for"? cause just buy switching even if i dont sell my s3 ill still be saving $500 a year. Also whats the speed difference between hspa+ and 4g lte?
Click to expand...
Click to collapse
I don't have experience with Straight Talk, but that's what I plan on doing with my N4 except I'm gonna try T Mobile prepaid instead. If I don't like it, I'll switch to Straight Talk AT&T. I have $200 to pay for my EFT from AT&T.
Sent from my Nexus 7 using Tapatalk 2
I switched from Sprint [SERO Premium] to Straight Talk on my Galaxy Nuxus, & its been good so far (about three months so far). I'm in NYC, and i get about 5Mb down, sometimes slower and sometimes faster. Overall, the service is better than Sprint.
feel free to ask any specific questions.
tatical said:
I switched from Sprint [SERO Premium] to Straight Talk on my Galaxy Nuxus, & its been good so far (about three months so far). I'm in NYC, and i get about 5Mb down, sometimes slower and sometimes faster. Overall, the service is better than Sprint.
feel free to ask any specific questions.
Click to expand...
Click to collapse
Did you port over your number? If so was it pretty easy. I don't know anything about gsm phones I've been on Verizon for about 7years. do you just but the phone pop in the straight talk sim and activate like you would on Verizon?
Sent from my SCH-I535 using Tapatalk 2
Got 2 more questions if you forget to add more time to your account will you automatically loss your phone number and have to get a new one? Also if you decide to switch back to a carrier can you port your number back? I've been told that you can't port a number if you have a pre pay phone back to a carrier like Verizon or att.
Sent from my SCH-I535 using Tapatalk 2
What about Solavei? Anyone with any experience with them? I heard they use TMO's network.
Mark930 said:
Did you port over your number? If so was it pretty easy. I don't know anything about gsm phones I've been on Verizon for about 7years. do you just but the phone pop in the straight talk sim and activate like you would on Verizon?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
The Galaxy Nexus was my first GSM phone, & I was with Sprint for over 10 years (my first cellphone was a Motorola Timeport).
I ported my number to Straight Talk, & it was simple*. My number was ported in about 24 hours, but it took about 48 hours to be 100% complete. During the process, I received a text message from at&t (I ordered an at&t compatible SIM card). I could make calls, but not receive any, & my friends couldn't receive the texts I sent. But after the second day, everything was ok. The phone showed 'no signal', for the first few hours (I started to think that my phone or SIM was defective).
Porting your number to Straight Talk effectively activates your SIM card with your old number. Just make sure you set your APN :Settings > Wireless & Networks > More > Mobile networks > Access Point Names (I left the "Proxy" empty)
*I was scared that I might lose my Sprint number to Straight Talk, so I ported it to Google Voice. Then I ported a custom number from another Google Voice account to Straight Talk.
Mark930 said:
Got 2 more questions if you forget to add more time to your account will you automatically loss your phone number and have to get a new one? Also if you decide to switch back to a carrier can you port your number back? I've been told that you can't port a number if you have a pre pay phone back to a carrier like Verizon or att.
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
1. I'm not sure, you'll have to ask customer service. But I read somewhere that they'll give you a day or two to add time to your account. They'll send you text reminders two weeks before your service ends).
2. This seems odd, you should just ask Verizon if they can port a number out from a pre-paid carrier (or just port to google voice).
I had one problem with Straight Talk: I couldn't see my service end date on their website, or add time. I called customer service and they deactivated & reactivated my account, fixing the issue. The call was pretty painless.
Hey OP. Take a look at this thread from the Galaxy Nexus forum. http://forum.xda-developers.com/showthread.php?t=1455014
It has all the info you would want to know about GSM Pre-Paid options.

Straight Talk sim activation for nexus 4

Hello everyone,
I am coming from Sprint and am waiting for my nexus 4 to arrive. I have to leave sprint by 6 December or I will be fined $350 dollars. My 16GB is backordered and I am not confident I will meet that deadline. In order to leave sprint I need to port my number top straight talk. Since I am new to straight talk I was wondering if I could port my number to the straight talk sim without actually having my phone yet? I am just trying to ensure I am not screwed if Google fails to deliver by within the 3 week period thanks everyone!
sent from my perfect 32GB Nexus 7
Porting is done via the ST website, you don't actually need a device at all, just the serial# of the (micro) SIM card.
I can confirm this works as well. It's pretty slick and you'll love Straight Talk.
Sent from my Nexus 4 using Tapatalk 2
i was suprised when the porting took like minutes maybe cause i was with tmobile.. go ahead it will work
I have ST using an ATT compatible sim. If I had to do it again I'd port my number to Google Voice and order a TMobile compatible sim for the faster speeds. If you port your number to GV you will never have to worry about "porting" again and you can try different prepaid carriers.
Sent from my Nexus 4 using xda premium
Bronk93 said:
I have ST using an ATT compatible sim. If I had to do it again I'd port my number to Google Voice and order a TMobile compatible sim for the faster speeds. If you port your number to GV you will never have to worry about "porting" again and you can try different prepaid carriers.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I second this advice. Porting to Google voice will cost you $20 but it's worth every penny. You won't have to port again and you can switch plans effortlessly by just forwarding to your new carrier number from Google voice.
Sent from my cm_tenderloin using xda app-developers app
giblesnot said:
I second this advice. Porting to Google voice will cost you $20 but it's worth every penny. You won't have to port again and you can switch plans effortlessly by just forwarding to your new carrier number from Google voice.
Sent from my cm_tenderloin using xda app-developers app
Click to expand...
Click to collapse
I was looking into this option a few weeks ago. I was concerned with the number availability when I am deployed. Can you access Google voice in the Middle East? The only other feedback I notice for Google voice was that the messaging and vvm can get screwed up. Have any of you had this issue? Will I be able to program the phone to use the stock mma application for messaging or am I going to get stuck with the poorly developed Google voice application? Finally will Google voice use data or actual carrier minutes? I want to make sure I can get calls inside my work where I have phone signal but weak data.
Thanks for all the help. You all are awesome.:beer:
I have done some more research and found most of my answers besides the Google voice overseas. I think I am going to skip Google voice for the straight talk port... However if I need to change again I will consider it again. I just want to have a simplified experience with texting that Google voice can not offer.
sent from my perfect 32GB Nexus 7
I just did tonight an etf with Sprint and have till 1/7/13 to port the number out. My nexus 4 won't be here for another 6-7 weeks but have an old flip phone reactivated with AT&T for $25 prepaid at their store, not the same as the straight talk plan since the phone has no data plan. Just ordered tonight a Tmobile straight talk SIM card. I was told at Walmart that the AT&T SIM card I got at the AT&T store won't work w straight talk and needed to order a straight talk AT&T SIM card from Walmart.com.
1-Is that correct information regarding needing a straight talk specific AT&T SIM card?
2- Do I port now my sprint number before I even have the phone and before 1/7/13 to google voice since I am going to try Tmobile and AT&T straight talk plans?
3-Do I pay $20 to port my number to google voice and then add the AT&T and Tmobile numbers to the google voice account?
4- Can I port to google voice without having an active phone?
Tia,
Ian B
I have not checked if Google Voice is accessible from foreign IPs, but if not, a VPN would be your best bet (if allowed obviously).
Porting my number to Google Voice has been absolutely worth it. However, it isn't for everyone, like Uh60m Pilot. You can have SMS forwarded to your cell number, and consequently be able to reply from your native sms app (or one of your choosing), but it will be a GV shortcode, not the other person's actual number. It's been a long time since I've done any research, but I remember coming across some sort of app that promises seamless integration. I just did a search and believe it was https://play.google.com/store/apps/details?id=com.mdrtools.apps.gvintegration&hl=en
I haven't tried it personally so I can't vouch for it.
Of course, it's worth mentioning that GV does not have full support for MMS yet. I've been finding that I can get MMS from certain carriers (at least Sprint but not VZW or TMO last I checked), but they are sent to email instead of the GV app. No MMS sending though.
That said, being able to bang out SMS from the website while on the computer is extremely handy.
Mr Ian B, I don't understand how you paid your ETF yet still have time to port out your number? The convention is that the number is gone as soon as you close the account. You can port it whereever you want.. I believe you can switch between ST att/tmo by just calling in, but I'm just repeating what I read on the forums at one point. You may want to verify that.
As for porting to GV, that is up to you. Do know that they only accept ports from the major carriers-- VZW, ATT, TMO, Sprint. So if you're set on porting to GV and still have service with Sprint, that may be the easiest way.
Otherwise, you'd be looking at activating a TMO prepaid account ($0.99 per sim activation kit, limit 2 per order-- comes with $3.34 which is more than enough for you to port in and out), porting your number in, and then porting it out to GV ($20).
Since you are looking at ST, you aren't going to be worried about minutes, so it's really up to you if you want to port to GV..
edit: just realized there's a free version of GV SMS Integration: https://play.google.com/store/apps/...vintegration.free&feature=more_from_developer
may give it a shot myself..
ziddey said:
Mr Ian B, I don't understand how you paid your ETF yet still have time to port out your number? The convention is that the number is gone as soon as you close the account. You can port it whereever you want.. I believe you can switch between ST att/tmo by just calling in, but I'm just repeating what I read on the forums at one point. You may want to verify that.
As for porting to GV, that is up to you. Do know that they only accept ports from the major carriers-- VZW, ATT, TMO, Sprint. So if you're set on porting to GV and still have service with Sprint, that may be the easiest way.
Otherwise, you'd be looking at activating a TMO prepaid account ($0.99 per sim activation kit, limit 2 per order-- comes with $3.34 which is more than enough for you to port in and out), porting your number in, and then porting it out to GV ($20).
Since you are looking at ST, you aren't going to be worried about minutes, so it's really up to you if you want to port to GV..
edit: just realized there's a free version of GV SMS Integration: https://play.google.com/store/apps/...vintegration.free&feature=more_from_developer
may give it a shot myself..
Click to expand...
Click to collapse
Thanks for info Ziddey. I requested the etf tonight and I have till the end of my current billing cycle on 1/7/13 to port the number out. They will send me a bill in February for the etf. I am currently on Sprint and my Sprint number is my google voice number based on some agreement between them. I just want to port my 13 year old number somewhere and not lose it. I don't want to give out a new number to all my 200+ contacts. Does ST charge to port numbers in and out?
Tia,
Ian B
No, porting is generally free. Sprint has some sort of integration with GV, which may explain why I can receive MMS from Sprint users. The $20 porting fee only applies to GV.

Need some advice about getting on VZW

Hey guys. I've been highly considering this phone to replace my note 3. I currently have unlimited data on Verizon, don't plan on losing it. Have a few questions.
-Are there any limitations using this phone on Verizon?
-How do I get a sim card for it? 3rd party retail stores?
-Any significant things I should be aware of?
-If at some point I want to switch to Sprint, can I use the same phone?
Thanks guys appreciate the help
I am currently on Verizon and have had no issues. I used same sim card that I had in the Note3, just had to trim the card to fit.
Hi, I use this phone on Verizon and as far as I know you will be able to get a sim from any of Verizon's retail stores. It activated on the first try using the meid and the sim's iccid. This phone will also work on Sprint without any issues.
xFaultx said:
Hey guys. I've been highly considering this phone to replace my note 3. I currently have unlimited data on Verizon, don't plan on losing it. Have a few questions.
-Are there any limitations using this phone on Verizon?
-How do I get a sim card for it? 3rd party retail stores?
-Any significant things I should be aware of?
-If at some point I want to switch to Sprint, can I use the same phone?
Thanks guys appreciate the help
Click to expand...
Click to collapse
saying that there are no issues isn't exactly right, I have mine on Verizon and for one the visual voicemail does not work.. There's also no way to get it to work.
There are some work around you can do to get visual voicemail with Google Voice, but if you want to use HD voice you have to turn those off.
The My Verizon Mobile app does not work on here, and the Nexus version that they made for the Nexus 6 does. Or at least it would if you are willing to go and change to one of their new plans. They actually have now pay wall the Nexus My Verizon Mobile app behind a plan change. If you don't want to change your plan, you cannot log into the app anymore.
Other than that no problems whatsoever for me. You can go get a SIM card if you want at any local Verizon or you can call Verizon explain to him what's going on and will send you one for free.
This is really a world phone, you can take it anywhere. I took mine with me on vacation to Belize earlier this year and used it just fine down there.
I'd rather not cut my card, because I don't think I'm that graceful where it won't get messed up. But at Verizon they can activate the sim, and I should still be able to keep my plan?
RED ZMAN said:
saying that there are no issues isn't exactly right, I have mine on Verizon and for one the visual voicemail does not work.. There's also no way to get it to work.
There are some work around you can do to get visual voicemail with Google Voice, but if you want to use HD voice you have to turn those off.
The My Verizon Mobile app does not work on here, and the Nexus version that they made for the Nexus 6 does. Or at least it would if you are willing to go and change to one of their new plans. They actually have now pay wall the Nexus My Verizon Mobile app behind a plan change. If you don't want to change your plan, you cannot log into the app anymore.
Other than that no problems whatsoever for me. You can go get a SIM card if you want at any local Verizon or you can call Verizon explain to him what's going on and will send you one for free.
This is really a world phone, you can take it anywhere. I took mine with me on vacation to Belize earlier this year and used it just fine down there.
Click to expand...
Click to collapse
The majority of this post is correct and exactly my experience, except that you CAN have HD calling and Google voice for voicemail. I use it daily and have no issues. This was originally thought to be true but has since been proven to work.
I got my sim from a company owned Verizon store. They did give me a little grief saying if its not recognized by their system they can't activate it, but I verified on their site before-hand that it is recognized and they looked it up to find the same thing.
So you have Visual Voicemail working with HD voice also working?
How did you do that?
RED ZMAN said:
So you have Visual Voicemail working with HD voice also working?
How did you do that?
Click to expand...
Click to collapse
No he said HD and Google Voice.
I actually prefer GV over Verizon VVM.
I get a text with the VM contents. No need to even check VM.
tech_head said:
No he said HD and Google Voice.
I actually prefer GV over Verizon VVM.
I get a text with the VM contents. No need to even check VM.
Click to expand...
Click to collapse
Exactly right. Seems to have a better grasp of the content over the VZW option as well.
I prefer Google Voice visual voicemail too (getting the texts/emails), but everything I saw when trying to get HD voice to work said that they don't and can't work together. So again I ask, how do you get those working together? I know what it is, I had Google Voice's version of it working fine before.
xFaultx said:
I'd rather not cut my card, because I don't think I'm that graceful where it won't get messed up. But at Verizon they can activate the sim, and I should still be able to keep my plan?
Click to expand...
Click to collapse
I had no issues when I activated my 5X onto my account with unlimited data. My plan went unchanged. I simply walked into my local Verizon store and they activated a nano sim for my 5X. I moved over from a Verizon GSIII.
Sent from my Nexus 5X using Tapatalk
RED ZMAN said:
I prefer Google Voice visual voicemail too (getting the texts/emails), but everything I saw when trying to get HD voice to work said that they don't and can't work together. So again I ask, how do you get those working together? I know what it is, I had Google Voice's version of it working fine before.
Click to expand...
Click to collapse
There's nothing special that needs done. Just do the normal setup of GV and done. I've had Google voicemail and HD voice since day 1 when the phone launched.
Sent from my Nexus 6P using Tapatalk
tommyg562000 said:
There's nothing special that needs done. Just do the normal setup of GV and done. I've had Google voicemail and HD voice since day 1 when the phone launched.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
This! I did standard setup and it worked fine for me with HD calling
Same here, Google Voice and HD calling, no problems. That's on all three of the family 6ps with unlimited data.

Oneplus 6T and Verizon?

Should I or should I not get the Oneplus 6T I'v have read on the net and see that there are some problem's here and there. I see lot's of fixes but is it all worth it or there just to many problem's. Or are these problem's overstated.
Works fine with Verizon. You will not get 3g or 1x if that means anything to you. Apparently Verizon will be all 4g by the end of 2019. When the 6t first came people were having lots of issues due to how Verizon handles phones with cdma. You had to call or contact live chat and request the phone line be cdma-less. However this has changed . I got mine about a week ago and I was able to put my sim card in 6t, login to my Verizon account, click activate phone on existing line and the cdma-less feature was added to my like automatically and I immediately started getting text messages. It's been smooth sailing since. I actually get better reception with this phone compared to my OG pixel XL.
anthonyg45157 said:
Works fine with Verizon. You will not get 3g or 1x if that means anything to you. Apparently Verizon will be all 4g by the end of 2019. When the 6t first came people were having lots of issues due to how Verizon handles phones with cdma. You had to call or contact live chat and request the phone line be cdma-less. However this has changed . I got mine about a week ago and I was able to put my sim card in 6t, login to my Verizon account, click activate phone on existing line and the cdma-less feature was added to my like automatically and I immediately started getting text messages. It's been smooth sailing since. I actually get better reception with this phone compared to my OG pixel XL.
Click to expand...
Click to collapse
By going to your account and activating where you charged a activation fee?
bcltoys said:
By going to your account and activating where you charged a activation fee?
Click to expand...
Click to collapse
I wasn't. Had mine since release day. I did have to do a few online chats to get SMS to work. But no big deal.
bcltoys said:
By going to your account and activating where you charged a activation fee?
Click to expand...
Click to collapse
Nope I just double checked. No fee
Thank's
Works for me. No fee. Just swapped SIM.
tech_head said:
Works for me. No fee. Just swapped SIM.
Click to expand...
Click to collapse
I'm interested in buying a 6T as well and I'm on Verizon. So you're saying you just put in your SIM from your former working Verizon phone and all functions are working correctly on your 6T? Mms,sms, incoming and outgoing calls, etc? Wasnt sure if I would still need to contact Verizon to get everything set up correctly. Only reason I ask us that I see a lot of mixed statements about the 6T working on Verizon.
Topdroid01 said:
I'm interested in buying a 6T as well and I'm on Verizon. So you're saying you just put in your SIM from your former working Verizon phone and all functions are working correctly on your 6T? Mms,sms, incoming and outgoing calls, etc? Wasnt sure if I would still need to contact Verizon to get everything set up correctly. Only reason I ask us that I see a lot of mixed statements about the 6T working on Verizon.
Click to expand...
Click to collapse
You will still need to contact them to get SMS to be received correctly. You will need CDMA_LESS or LTE only set up. It took me two minutes on chat.
No issues since.
I activated my new phone using my old phone so that Verizon could send me a security code. The CDMA-less was already checked once they activated the 6t. Then swapped the SIM cards from old phone to new. No issues, no fees. It works great and I'm in a very rural area usually on Band 13 
What about Verizon prepaid? Verizon doesn't offer same chat based support for prepaid.
You guys aren't saying whether that is prepaid or postpaid. My EMEI comes up properly when doing a BYOD for postpaid, but it says "incompatible" when I use the BYOD tool for prepaid.
I would like to use prepaid - it is substantially cheaper than postpaid, and obviously anyone here doesn't have to subsidize the phone, so it doesn't seem like there is any advantage, and only disadvantages, to going postpaid.
I just got mine yesterday. I set it up using the following fix / process from Verizon. Had zero issues and everything worked from the start.
Verizon tells us that an easier fix than calling into support may be to login to your account, then head to My Verizon>My Device>Activate or Switch Device>Activate On an Existing Line, and then follow the instructions that pop-up.
scott45333 said:
I just got mine yesterday. I set it up using the following fix / process from Verizon. Had zero issues and everything worked from the start.
Verizon tells us that an easier fix than calling into support may be to login to your account, then head to My Verizon>My Device>Activate or Switch Device>Activate On an Existing Line, and then follow the instructions that pop-up.
Click to expand...
Click to collapse
This is the process I did when I got mine.
I also took out the SIM from my old phone and made sure both were turned off before I started.
I think the instructions on Verizon say something like this also.
**This was also a NEW SIM CARD** old one was over 3 years old
No problems been working great.
tech_head said:
You will still need to contact them to get SMS to be received correctly. You will need CDMA_LESS or LTE only set up. It took me two minutes on chat.
No issues since.
Click to expand...
Click to collapse
This. Just log into my Verizon and do the chat with a representative, and tell them you need CDMA_LESS and tell them your pin and Wich line. Also use Sim slot two.
zakkyzombie said:
This. Just log into my Verizon and do the chat with a representative, and tell them you need CDMA_LESS and tell them your pin and Wich line. Also use Sim slot two.
Click to expand...
Click to collapse
Sim slot 2 in particular, mines gonna be here friday. In the same boat. Pretty excited
aer0zer0 said:
Sim slot 2 in particular, mines gonna be here friday. In the same boat. Pretty excited
Click to expand...
Click to collapse
Be good to have you on board.
nrage23 said:
Be good to have you on board.
Click to expand...
Click to collapse
Looks like a party 256 8 coming Friday.
Tried both sim slot, and doesn't seem to matter. I have mine on slot 1 and no issues.
I'm on prepaid and I was with the second wave of users who had to go through the fiasco of not getting SMS and MMS. took me 4days to make it finally working.
now I live in a semi rural area and a lot of times signal drop to 3g. I was skeptical about this phone. but it worked out well for me. I still have volte symbol. I just have to be a tad careful about not dropping to 3g. if the following 3 things are very important to you than this phone is not for you.
1. WiFi calling
2. 3G service
3. notification light
I don't know if visual voicemail works or not because i don't use it.

op6t on Verizon

I figured by now Verizon had more experience with the op6t on their Network, wrong! After 9 calls into tech support and 4 trips to the store we managed to get data, and calls working but messages are a different story. I can send messages and MMS but cannot receive either. Does any one experience something similar and got it to work?
FYI my op6t was purchased from T-Mobile but it's fully unlocked and converted. Running beta 16
I suspect their... Ahem... Malwares are required. Verizon use certain apps like omadm.apk for instance. They wants 100% control of the network services. I am confused now that the same thing also have happened to certain Nexus 6 Shamu users a few years back, and I thought they would have fixed it by now.
Verizon isn't as top on the network game as they'd led you to believe, and both non-Verizon Nexus 6 and T-Mobile OnePlus 6T have proven that to be their Achilles heel.
Did you also check Verizon APN? There are a few and it's definitely headache-inducing. Verify that with the official Verizon APN lists you can find by googling around. I can link the APN if you want.
Sent from my OnePlus 6T using Tapatalk
Dr. Mario said:
I suspect their... Ahem... Malwares are required. Verizon use certain apps like omadm.apk for instance. They wants 100% control of the network services. I am confused now that the same thing also have happened to certain Nexus 6 Shamu users a few years back, and I thought they would have fixed it by now.
Verizon isn't as top on the network game as they'd led you to believe, and both non-Verizon Nexus 6 and T-Mobile OnePlus 6T have proven that to be their Achilles heel.
Did you also check Verizon APN? There are a few and it's definitely headache-inducing. Verify that with the official Verizon APN lists you can find by googling around. I can link the APN if you want.
Click to expand...
Click to collapse
Totally forgot about the apn ? will definitely do, thanks!
Dr8ven said:
Totally forgot about the apn ? will definitely do, thanks!
Click to expand...
Click to collapse
you need cdma-less provisioning in order to get sms/mms retrieve. they should be able to do that for you on chat.
Right... That's why.
Sent from my OnePlus 6T using Tapatalk
aer0zer0 said:
you need cdma-less provisioning in order to get sms/mms retrieve. they should be able to do that for you on chat.
Click to expand...
Click to collapse
The cdma-less feature was already added to my account. I ended up calling tech support once more since I could not edit my apn (greyed out) ? they had me go to the store and activate my sim on a dummy phone to get all the features and then pop it onto this phone... That didn't work ? . I did try using Verizon messages and ran into the same issue..
Dr8ven said:
The cdma-less feature was already added to my account. I ended up calling tech support once more since I could not edit my apn (greyed out) ? they had me go to the store and activate my sim on a dummy phone to get all the features and then pop it onto this phone... That didn't work ? . I did try using Verizon messages and ran into the same issue..
Click to expand...
Click to collapse
You don't need any Verizon apps or configure apn. You need to talk to level 2 tech support. They need to classify line as cdma less (LTE only) . When I finally got ahold of a level two tech, he had fixed right away. Just a heads up, since there's no cdma, texting and, obviously, calls are unreliable and downright terrible in poor signal areas. I'm seriously considering moving on to something else just for this reason.
Handy article:
https://www.androidauthority.com/verizon-oneplus-6t-how-to-922365/
I think the key is the network and billing accounts have to be synced....
ffejy462 said:
You don't need any Verizon apps or configure apn. You need to talk to level 2 tech support. They need to classify line as cdma less (LTE only) . When I finally got ahold of a level two tech, he had fixed right away. Just a heads up, since there's no cdma, texting and, obviously, calls are unreliable and downright terrible in poor signal areas. I'm seriously considering moving on to something else just for this reason.
Handy article:
https://www.androidauthority.com/verizon-oneplus-6t-how-to-922365/
I think the key is the network and billing accounts have to be synced....
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Maybe it's just me but man they have no clue at Verizon ... I like how I told them I called before and I need to get back to level 2 tech support and his response was let me see if I can help you before I transfer you any further? once I got past that guy and talk to level 2 tech support I told them about network and billing accounts need to be synced and all they wanna do is basically ignore me and go through their protocol of trying to help me. I will keep trying though, thanks!
Dr8ven said:
Maybe it's just me but man they have no clue at Verizon ... I like how I told them I called before and I need to get back to level 2 tech support and his response was let me see if I can help you before I transfer you any further? once I got past that guy and talk to level 2 tech support I told them about network and billing accounts need to be synced and all they wanna do is basically ignore me and go through their protocol of trying to help me. I will keep trying though, thanks!
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Yeah. My experience was the same. Remain patient and make them fix it properly. Don't bother with the store unless you like wasting time. I used the chat function on their website and sent them that link. Total bs time was around a half hour.
Forget the store, CSRs are basically clueless about literally everything. I'd try Verizon's Tweet account, Facebook account and finally their live chat function on their website. You will have even better shot at it over there.
(My opinion is that some carriers may have intentionally made their representative agents ignorant - I wouldn't say dumb - or shoot in the dark, just so they can "provide the best customer experience" which usually means they can stab your back and presumably their employees without you guys knowing what's coming. Refusing to help is not going to help Verizon and AT&T in the long run. Oh yeah, and I am rather unhappy about how Verizon handle customers' rights, like permanently locking the phone down which is technically illegal.)
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