Hello guys, my Note 4 has exactly 1 year now. But a few days ago, I have noticed that notification line looks somehow different than the rest of a screen. Then I went to service menu (dialled x#0*#), and tested it through red, green and blue colors. It is clearly visible on blue, that the part of display where notification line is (clock, wifi icons...), it is less saturated, I can clearly see the stripe there and that part of screen being absolutely different than the rest of it. The question is, what to do, I think in service centre they won´t bother with these kind of "problems". Can you please look at yours and let me know? I would be very grateful. I wanted to add a photo of it, but on a photo from my camera it is not visible...I hope you get what I am talking about Again, thanks!
Mine has this problem as well. It's the same effect that happened on old plasma TVs, the image is retained on the screen. There are some apps on the market that can help, you let them working at some time, showing color patterns at maximum bright and erasing the retained image.
Enviado de meu SM-N910C usando Tapatalk
And how old is your phone? Did it start suddenly, or it was from the beginning? Or did you drop it... I guess sending it for a month to a service centre and then receiving message that they don´t see a thing is not a great idea (Yes, we have this "good" and "fast" service centres when phone is in warranty period). I only worry about it spreading accross the screen. The same thing happened to my old Galaxy S2, but in a different place on screen...
No probs on my phone
If I were you, go to a Samsung Service Center (if you still have warranty!)
henklbr said:
No probs on my phone
If I were you, go to a Samsung Service Center (if you still have warranty!)
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Click to collapse
I did some reading today, and found out it is a common problem of amoled displays. And the fact is that it is most visible on blue color. It is called screen burn or something like that. LCD panels do not suffer with this, luckilly...so I guess I have to get used to it...this guy exactly pointed out my problem ->
Related
Hi all,
I dropped my phone yesterday, oops! Its all working fine apart from the screen. There is a problem with the blue colour.
I'm using Android from the SD card, and from using any program where you can change the colour of an item, I can tell the blue colour is screwed up. There are 3 sliders, RGB to change the colour. With R and G at 0, sliding the blue scale should go from black to full bright blue. It kind of does this but its appears near full bright blue half way, then drops back to black just after half way and goes back up to bright blue at full scale again. Very weird.
Anyone heard of this before? Any suggestions to fix? Its all working absolutely fine apart from this blue colour wierdness.
Thanks for any help.
thats no problem it aint serious actualy its no problem at all...ur hd2 is fine
Err...nope there is definately a problem, its not fine. All the colours are wrong due to the blue component in them being incorrect I think. I have quite a few blue wallpapers, and basically wherever there is supposed to be light blue, its completely wrong. It looks awful, not just those wallpapers but everything is slightly the wrong colour.
1pudding1 said:
Err...nope there is definately a problem, its not fine. All the colours are wrong due to the blue component in them being incorrect I think. I have quite a few blue wallpapers, and basically wherever there is supposed to be light blue, its completely wrong. It looks awful, not just those wallpapers but everything is slightly the wrong colour.
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Click to collapse
Sounds like your HD2 is having a hardware iue due to what is called mechanical shock (being dropped). You should send it in for warranty repair or replacement if it is still under warranty.
What could actually be wrong with the phone, that I could replace to fix it, any idea?
Anyone know how long the warrranty is for O2 uk? I bought the phone Dec 09 I think when they first came out.
1pudding1 said:
What could actually be wrong with the phone, that I could replace to fix it, any idea?
Anyone know how long the warrranty is for O2 uk? I bought the phone Dec 09 I think when they first came out.
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Click to collapse
You might want to let someone else post to make sure. But I have read several times here I the HD2 forums that O2 gives you a two year warranty were as my provider T-Mobile only gives us a one year warranty.
Hello everyone,
First of all I don't post this issue in the yellowish side thread, because this isn't what happens to me. Mi tint applies to the whole screen and it's more a green kind of tint.
I've got a SGS2 since the day it was released in Spain (20ish of May), but until yesterday I didn't know anyone else who had it. A friend of mine bought it recently from Vodafone, and yesterday we compared screens (I was showing him roms and introducing him to Android etc.).
Point is, both on Cognition KH3, his S2 showed a real grey-blueish colour, whilst mine has this greenish aspect. I couldn't make a photograph in that moment, but I simply did a screencapture of the notification tray, and opened it from my pc displayed on a correctly calibrated monitor.
This is the result:
h**p://img689.imageshack.us/img689/4429/img2776wp.jpg
(Can't post pics, sorry about that, new user)
I've tried full wipe (memory cards included), stock roms, cognition, leomar, lightning, speedmod, ninphetamine; been tryin' supercurio's Screentune app (which partly solves this phone's banding problem) and nothing.
The phone is set on autobrightness, Standard effect, no LED energysave or whatsoever.
Question is, should I take it to the tech service? Is this the usual SAmoled screen? Am I just a neurotic a**hole?
No big deal I think, I have simillar greenish tint, doesnt bother me that much, I believe it's not that much visible. Yes your's is little bit deeper, I also have phone released as one of the first in UK, maybe a problem of first batch? Question: what are the 2 arrows pointing up and down on your picture in the info pull down menu? Next to wifi icon and bluetooth? Is it something added from your operator? What it does? I don't have it on my SGS. Thx.
carlitos66 said:
No big deal I think, I have simillar greenish tint, doesnt bother me that much, I believe it's not that much visible. Yes your's is little bit deeper, I also have phone released as one of the first in UK, maybe a problem of first batch? Question: what are the 2 arrows pointing up and down on your picture in the info pull down menu? Next to wifi icon and bluetooth? Is it something added from your operator? What it does? I don't have it on my SGS. Thx.
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Click to collapse
It's relieving to know I'm not the only one, and that maybe this is a general issue on the first units of this phone. Maybe could be solved with software?
ps: The arrows are simply a Data Connection toggle added in the some custom ROMs . In this case as I said it's Cognition's latest ROM.
Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!
Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.
I ve added the PICTURE now !
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...
More user please comment?
Sent from my GT-N7000 using XDA App
Checked... slightly hue change on right side but no stuck or dead pixel...
Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Click to expand...
Click to collapse
Sadly mine doesnt move
alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
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Click to collapse
Do you also have it on the bottom half of the screen, a little of the centre ?
return it back...this pricey phone should be perfect !!!
hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help
up
up please ....
ankydu said:
Sadly mine doesnt move
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Click to collapse
Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...
I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.
I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.
mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA
Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try
suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
Weird... I noticed the same exact thing for the last few days, in the same exact spot. I googled and got to this post.
I'm hoping its a sensor of some sort that can be turned off, but I'm pessimistic.
I chatted with support and they didn't seem to know what it was. Cleared cache, did a reset... didn't fix it. They've left me with send in and get repaired or get a replacement option. Ridiculous.
Um, is this a joke post? You took a screenshot of a hardware issue, screenshots are software. Only you will be able to see that, take a actual photo if you want us to see it. lol
Yeah, I noticed that too lol. However, the dot we are seeing is in the middle bottom half of the screen. Its def hardware related.
I'm currently facing this same issue. It appears 2/3rds from the top of the screen, directly in the center.
Hmm... this is starting to really piss me off. I''m readying myself to send in my device to repair.
Delete
Here is a screenshot of the red blurry dot. Nevermind the white dot as it's the light from my webcam...
https://drive.google.com/file/d/0B-rrZ_OxzkprUFJRamRpa2R0RVE/view
You guys stock? I wonder if a custom ROM would solve it?
Yeah, I'm stock, unrooted.
I was just told by a chat rep that they are actually aware of this issue and its been escalated to a higher team. Take that for what you will...
I see a blue spot on a black black ground..... thats really weird
prakashdiwakar said:
suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
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Click to collapse
I had read online about people reporting blue and red spots on dark backgrounds... but not a whole lot of why or how it was fixed. I mailed my phone to be repaired...
Iam planning to buy moto g4 plus, i heared there were 2 batches with 2 types of screens LGD and BOE . please tell me how to check the screen details of this mobile. and also please tell me what should i check before and after buying this mobile as this is highly controversial model. Thans in advance
Install DevCheck System Info. Search for the 'Hardware' section, and then scrolll down till you find "Panel", it displays which screen do you have (BOE or LGD).
You shouldn't check anything else, since the only bugs of this model come from the screen (always can exist an exception, like in every smartphone).
Short story:
LGD = possible image retention (can be fixed).
BOE = possible ghost touches while it's connected to a PC/Charger (can't be fixed).
Thank you
Thank you very much ..
Sir,
I just found that my screen is an LGD . should i worry about image retention ? is it common in all devices ? (my device mfg date - september-2016).
Is there anything else should i be careful at or worry about ? please suggest..
thank you
moonlightdrive said:
Install DevCheck System Info. Search for the 'Hardware' section, and then scrolll down till you find "Panel", it displays which screen do you have (BOE or LGD).
You shouldn't check anything else, since the only bugs of this model come from the screen (always can exist an exception, like in every smartphone).
Short story:
LGD = possible image retention (can be fixed).
BOE = possible ghost touches while it's connected to a PC/Charger (can't be fixed).
Click to expand...
Click to collapse
Sir, I have a BOE display. As per your post, it can't be fixed. But will it be replaceable for free, if I go to the service centre?
Tirthyawarmachine said:
Sir, I have a BOE display. As per your post, it can't be fixed. But will it be replaceable for free, if I go to the service centre?
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Yes, it should. Since it's a manufacture fault recognized by Lenovo. Some BOE screens will never suffer from this fault, is not my case, mine has ghost touches when is conected to a PC, since the zero day, but it is not big deal for me, obviously is a clear failure and can be very annoying for these who need to use their phones conected to a PC or wall charger (in my case i never faced ghost touches while is connected to a charger).
@pinke93
In the case of the screens made by LG, the image retention can be corrected setting all the 3 RGB values to 240, you will need root for this. Some people uses a blue filter app from the PlayStore that does not requires root (i didn't test this method).
I "fixed" a normal moto G4 from a friend, with LGD screen doing the RGB value re-setting.
You should not be worried about something else, and is not a certain that it's going happen to your device.
moonlightdrive said:
Yes, it should. Since it's a manufacture fault recognized by Lenovo. Some BOE screens will never suffer from this fault, is not my case, mine has ghost touches when is conected to a PC, since the zero day, but it is not big deal for me, obviously is a clear failure and can be very annoying for these who need to use their phones conected to a PC or wall charger (in my case i never faced ghost touches while is connected to a charger).
@pinke93
In the case of the screens made by LG, the image retention can be corrected setting all the 3 RGB values to 240, you will need root for this. Some people uses a blue filter app from the PlayStore (i didn't test this method).
I "fixed" a normal moto G4 from a friend, with LGD screen doing the RGB value re-setting.
You should not be worried about something else.
Click to expand...
Click to collapse
Thank you very much. I agree with you. It's not a problem at all since I do not use my phone that much while it is charging. Moreover the turbopower technology gives me at least 80% charge in nearly 1 hour or so. But in emergency cases, say during doing a phone call, sending important messages, when the ghost touch starts popping up it is indeed really annoying. So as per your advice, I will have to go to the service centre to replace the display panel. And by the way I have rooted my device on the very first day I purchased my device.
Tirthyawarmachine said:
Thank you very much. I agree with you. It's not a problem at all since I do not use my phone that much while it is charging. Moreover the turbopower technology gives me at least 80% charge in nearly 1 hour or so. But in emergency cases, say during doing a phone call, sending important messages, when the ghost touch starts popping up it is indeed really annoying. So as per your advice, I will have to go to the service centre to replace the display panel. And by the way I have rooted my device on the very first day I purchased my device.
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Click to collapse
Same here haha, i bought this device because my Nexus 5x die, that model has a terrible design failure (same as LG G4), suddenly it went turned off and never could relive it (hardware break: the welding that holds the CPU attached to the mainboard get broke). So, the ghost touch issue for me is literally nothing.
moonlightdrive said:
Same here haha, i bought this device because my Nexus 5x die, that model has a terrible design failure (same as LG G4), suddenly it went turned off and never could relive it (hardware break: the welding that holds the CPU attached to the mainboard get broke). So, the ghost touch issue for me is literally nothing.
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Click to collapse
Yes. Despite packing some decent hardware, the Nexus 5X always had these problems. Even some had filed a lawsuit against google. But I don't think its entirely google's fault. It was the fault of the OEM's, and LG (for Nexus 5X) and Huawei (for Nexus 6P) faced lots of criticisms from the customers.
moonlightdrive said:
https://play.google.com/store/apps/details?id=flar2.devcheck&hl=es
@pinke93
In the case of the screens made by LG, the image retention can be corrected setting all the 3 RGB values to 240, you will need root for this. Some people uses a blue filter app from the PlayStore that does not requires root (i didn't test this method).
I "fixed" a normal moto G4 from a friend, with LGD screen doing the RGB value re-setting.
You should not be worried about something else, and is not a certain that it's going happen to your device.
Click to expand...
Click to collapse
Thank you very much sir,
But, I dont want to root my mobile . iam not a techie ,not good at this kind of stuff, so dont want to void my warranty... as you suggested i think colour filter apps might work.
And, Incase if i get this issue in future, can i request the service center to change my display to boe ?
when i connect my earphones to moto g4 plus, its not showing any icon on status bar ( headset icon that we generally see at the top ), please tell me how to get it.
Thank you once again.
pinke93 said:
Thank you very much sir,
But, I dont want to root my mobile . iam not a techie ,not good at this kind of stuff, so dont want to void my warranty... as you suggested i think colour filter apps might work.
And, Incase if i get this issue in future, can i request the service center to change my display to boe ?
when i connect my earphones to moto g4 plus, its not showing any icon on status bar ( headset icon that we generally see at the top ), please tell me how to get it.
Thank you once again.
Click to expand...
Click to collapse
The company is bound to replace your screen under warranty
Also you wanted headphone icon in status bar
For that swipe down from top on home screen and long press on settings icon you will see it rotating then leave it. You will get a toast notification that system ui tuner ....
Then go to settings you will see a new section at bottom called system ui tuner under that you will find status bar and then you can select icon to show
Thank you @ Sobhan Bhuyan.
will try it