suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
Weird... I noticed the same exact thing for the last few days, in the same exact spot. I googled and got to this post.
I'm hoping its a sensor of some sort that can be turned off, but I'm pessimistic.
I chatted with support and they didn't seem to know what it was. Cleared cache, did a reset... didn't fix it. They've left me with send in and get repaired or get a replacement option. Ridiculous.
Um, is this a joke post? You took a screenshot of a hardware issue, screenshots are software. Only you will be able to see that, take a actual photo if you want us to see it. lol
Yeah, I noticed that too lol. However, the dot we are seeing is in the middle bottom half of the screen. Its def hardware related.
I'm currently facing this same issue. It appears 2/3rds from the top of the screen, directly in the center.
Hmm... this is starting to really piss me off. I''m readying myself to send in my device to repair.
Delete
Here is a screenshot of the red blurry dot. Nevermind the white dot as it's the light from my webcam...
https://drive.google.com/file/d/0B-rrZ_OxzkprUFJRamRpa2R0RVE/view
You guys stock? I wonder if a custom ROM would solve it?
Yeah, I'm stock, unrooted.
I was just told by a chat rep that they are actually aware of this issue and its been escalated to a higher team. Take that for what you will...
I see a blue spot on a black black ground..... thats really weird
prakashdiwakar said:
suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
Click to expand...
Click to collapse
I had read online about people reporting blue and red spots on dark backgrounds... but not a whole lot of why or how it was fixed. I mailed my phone to be repaired...
Related
I've been inspecting my phone very carefully, and I noticed under the screen (When turned off) there is an outline of a box near the center. I'm wondering if anyone else can see that or its just my phone
http://imgur.com/ahzNP.png
The red line shows where the box lines under the screen are. I know its probably nothing, but I've never seen such a thing before in any screens.
nope, cant see it on mine, ive had a look indoors and out to see if i could get it to show up.
mainly ive been trying to get the little loading icon to show up so i can marvel at how it looks more like some sort of illustration rather than something onscreen.
try to turn off phone and try on bright sun light.
Can see this on mine - hadn't noticed it til you mentioned it
I had to use an LED keychain light on it to see it though so hardly a problem - it looks like some of the components that sit behind the display.
Try watching that dissection video and see if anything like that shape comes up.
I have to ask-
Why the hell would anyone care, if it's so hard to see that you actually have to search for it closely under sunlight/flashlight, and only when the screen is off?
Its a secret camera ! government is watching you !
Pika007 said:
I have to ask-
Why the hell would anyone care, if it's so hard to see that you actually have to search for it closely under sunlight/flashlight, and only when the screen is off?
Click to expand...
Click to collapse
Well I can actually see mine easily when it's switched off and in under normal lighting conditions.
Due to the fact that people don't tend to stare at screens when they're off, i still don't think it really matters....
Well sorrrrrrrrrrrry. Someone tell the scientists to stop wasting their time look at stemcells because we can't see them with the naked eye.
Hey Pika, there's no need to be like that. I was merely curious about this because I've never seen such a thing before in any kind of screen (as mentioned in my first post) and I assumed it was some sort of fault with my phone.
Now I know it's fine so I'm okay with that.
kenny326 said:
I've been inspecting my phone very carefully, and I noticed under the screen (When turned off) there is an outline of a box near the center. I'm wondering if anyone else can see that or its just my phone
http://imgur.com/ahzNP.png
The red line shows where the box lines under the screen are. I know its probably nothing, but I've never seen such a thing before in any screens.
Click to expand...
Click to collapse
it's an embedded sensor filament under the screen. I've seen it in bright sunshine when the screen is off. So no. Your not crazy.
kenny326 said:
I've been inspecting my phone very carefully, and I noticed under the screen (When turned off) there is an outline of a box near the center. I'm wondering if anyone else can see that or its just my phone
http://imgur.com/ahzNP.png
The red line shows where the box lines under the screen are. I know its probably nothing, but I've never seen such a thing before in any screens.
Click to expand...
Click to collapse
Based on the image you have drawn: Screen burn-in of the large battery-charging indicator?
Not sure if burn-ins are visible when the screen is off though, probably not.
inurb said:
it's an embedded sensor filament under the screen. I've seen it in bright sunshine when the screen is off. So no. Your not crazy.
Click to expand...
Click to collapse
Sensor filament?
Anyway, all SGS phones have it so don't worry about it. It's just the way it's designed.
It's most visible in sunlight with the screen mostly black or off.
I was also worried when I first noticed it. There have been a couple of threads about it before.
Hi all,
I dropped my phone yesterday, oops! Its all working fine apart from the screen. There is a problem with the blue colour.
I'm using Android from the SD card, and from using any program where you can change the colour of an item, I can tell the blue colour is screwed up. There are 3 sliders, RGB to change the colour. With R and G at 0, sliding the blue scale should go from black to full bright blue. It kind of does this but its appears near full bright blue half way, then drops back to black just after half way and goes back up to bright blue at full scale again. Very weird.
Anyone heard of this before? Any suggestions to fix? Its all working absolutely fine apart from this blue colour wierdness.
Thanks for any help.
thats no problem it aint serious actualy its no problem at all...ur hd2 is fine
Err...nope there is definately a problem, its not fine. All the colours are wrong due to the blue component in them being incorrect I think. I have quite a few blue wallpapers, and basically wherever there is supposed to be light blue, its completely wrong. It looks awful, not just those wallpapers but everything is slightly the wrong colour.
1pudding1 said:
Err...nope there is definately a problem, its not fine. All the colours are wrong due to the blue component in them being incorrect I think. I have quite a few blue wallpapers, and basically wherever there is supposed to be light blue, its completely wrong. It looks awful, not just those wallpapers but everything is slightly the wrong colour.
Click to expand...
Click to collapse
Sounds like your HD2 is having a hardware iue due to what is called mechanical shock (being dropped). You should send it in for warranty repair or replacement if it is still under warranty.
What could actually be wrong with the phone, that I could replace to fix it, any idea?
Anyone know how long the warrranty is for O2 uk? I bought the phone Dec 09 I think when they first came out.
1pudding1 said:
What could actually be wrong with the phone, that I could replace to fix it, any idea?
Anyone know how long the warrranty is for O2 uk? I bought the phone Dec 09 I think when they first came out.
Click to expand...
Click to collapse
You might want to let someone else post to make sure. But I have read several times here I the HD2 forums that O2 gives you a two year warranty were as my provider T-Mobile only gives us a one year warranty.
Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!
Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.
I ve added the PICTURE now !
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...
More user please comment?
Sent from my GT-N7000 using XDA App
Checked... slightly hue change on right side but no stuck or dead pixel...
Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Click to expand...
Click to collapse
Sadly mine doesnt move
alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
Click to expand...
Click to collapse
Do you also have it on the bottom half of the screen, a little of the centre ?
return it back...this pricey phone should be perfect !!!
hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help
up
up please ....
ankydu said:
Sadly mine doesnt move
Click to expand...
Click to collapse
Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...
I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.
I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.
mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA
Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try
I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
P.S. I have already done a factory reset but the green dots problem still remained
galaxiasS4 said:
I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
Click to expand...
Click to collapse
I think that u have Deadpixels. Try a pixel test from the app store.
Tunestwo said:
I think that u have Deadpixels. Try a pixel test from the app store.
Click to expand...
Click to collapse
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.
galaxiasS4 said:
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.
Click to expand...
Click to collapse
Yep that was a derp reaction of me....sorry can't help u further. Did u tried flashing a rom?
Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png
OSiRiSNZ said:
Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png
Click to expand...
Click to collapse
ohh! I am so sorry about that. Exactly the same problem. Also, when I took pictures, they were fine, but when I made video calls, I saw the dots to my pc screen. I thought is like a VGA problem. If so, the damage is very huge, and maybe the motherboard needs to be replaced.
I didn't find any solution, so I sent the phone for a repair. A month passed, no news yet. I suggest you to return the phone as soon as possible!!
When I have news, I will write back to you.
Just to follow up on this, phone was replaced under warranty. Samsung did not specify what exactly was repaired, however it was turned around in about 3 working days.
I have since moved to the G900F anyway
Hello guys, my Note 4 has exactly 1 year now. But a few days ago, I have noticed that notification line looks somehow different than the rest of a screen. Then I went to service menu (dialled x#0*#), and tested it through red, green and blue colors. It is clearly visible on blue, that the part of display where notification line is (clock, wifi icons...), it is less saturated, I can clearly see the stripe there and that part of screen being absolutely different than the rest of it. The question is, what to do, I think in service centre they won´t bother with these kind of "problems". Can you please look at yours and let me know? I would be very grateful. I wanted to add a photo of it, but on a photo from my camera it is not visible...I hope you get what I am talking about Again, thanks!
Mine has this problem as well. It's the same effect that happened on old plasma TVs, the image is retained on the screen. There are some apps on the market that can help, you let them working at some time, showing color patterns at maximum bright and erasing the retained image.
Enviado de meu SM-N910C usando Tapatalk
And how old is your phone? Did it start suddenly, or it was from the beginning? Or did you drop it... I guess sending it for a month to a service centre and then receiving message that they don´t see a thing is not a great idea (Yes, we have this "good" and "fast" service centres when phone is in warranty period). I only worry about it spreading accross the screen. The same thing happened to my old Galaxy S2, but in a different place on screen...
No probs on my phone
If I were you, go to a Samsung Service Center (if you still have warranty!)
henklbr said:
No probs on my phone
If I were you, go to a Samsung Service Center (if you still have warranty!)
Click to expand...
Click to collapse
I did some reading today, and found out it is a common problem of amoled displays. And the fact is that it is most visible on blue color. It is called screen burn or something like that. LCD panels do not suffer with this, luckilly...so I guess I have to get used to it...this guy exactly pointed out my problem ->