Database Users

Vote on whether your Dell Venue Pro is crashing frequently

Trying to see if there's something in common with those who are experiencing lock ups.

My crashes arent frequently but it has happened a few times

Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.

My units is not crashing all the time but it does it at least once a day which is bad. It seems to be when trying to switch between using cell network and WiFi. Would be nice if it was fixable with firmware.

Mine hasn't crashed so far. I tried downloading Harvest Game and it went fine over wifi. Tried heavy browsing with music in bgrnd and that too was fine. Only issue was the Bluetooth not communicating to the car properly. Its been a week now.

ive crashed only once, which was in the newsroom app, i was also updating marketplace one time and instead of crashing it would just take me back to the start menu..

mine has been crashing quite a bit...16 gig less than 14 gig available...

In the first 36 hrs I had the phone, I spent at least half of it in the PC connect screen. The phone would not boot...well..sometimes. Then it would boot by itself...reboot rather.
I called MS, ZUNE support. They helped walked me through some basic steps. Apparently I was touching the side buttons, camera, volume down, while powering up. Not sure if this was true, but dam they could reproduce the PC connect everytime. Since that call, I was more careful about powering up and have had no problems since.
I do get a lag in IE on WiFi, sometimes, not often, but daily. I found a web page that always sends me back to the desktop.
But crashing.....I have to be honest and admit that most of the crashes...if not all, in the first 36 hrs, probably were user errors. Now, I'm not a novice. I own more smartphones than most people on this forum. And if the phone buttons are that sensitive, then something is not right. However, since I've grown accustomed to the button layout and sensitivity, I've not had a single malfunction.
I've also recognized that certain apps are prone to causing, umm....unexpected results. Maybe instead of voting on crashes...we should keep a list of app suspects....

I got 2 units.
The first one had the Wifi issue and was constantly crashing.
The second one the Wifi is good, and it never crashed.
Maybe is related?

It seems to me that my device crashes a lot when my Wifi is on

sureloch said:
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
Click to expand...
Click to collapse
Same here, also 16GB model. Every crash I've had has either been related to the Marketplace, or it's happened when my rickety 3G connection had poor signal.

This sucks. Mine is crashing EVERYTIME I try to dl something related to xbox live (games) over wifi. Should I have this exchanged???

Crashes a lot. Sometimes back to back so after doing numerous battery pulls, I had mine switched out. Its always an app though that crashes it and the screen becomes unresponsive. Phone goes to home screen and the people hub is grayed out. Its not an os specific crash cuz my hd7 doesn't do that.

So far phone is mostly stable, crashes have been only with wifi enabled, and only had 1 other crash without wifi on. Been running for the last 3 days, no crash at all.

I have had my phone almost a week and have been noticing the crashing a bit more frequent. It always seems like when I am in the MP or using an app that requires retrieving data from the cloud.

I got mine since November... never saw it crashing
Only once it would not start...I had to remove the batteries and put them back on.
I have a feeling it goes with having it in your pocket for a long time.
Sometimes (happened twice in 3 month) the screen locks but it has something to do with static electricity, or rain (I switched on and off and it worked).
I got it upgraded to 32 GB by swapping the micro SD card.
Took a while to boot.... (I think it reformats the card) worked like a charm!
Fankly, it is the sexiest piece of hardware I've owned in a long time.
Much more stable than any phone I ever owned.

I've had my 16GB since the 28th. I have not had a single crash, freeze or hang in the 5 days I have been using it. OS performance wise, it has pretty much been perfect.
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet. Everything I have done is solely over Wifi. I think the fact that I don't have a data plan is going to wind up being the explanation for my lack of problems. I don't know if it is a Microsoft or Dell problem, but 3G and WiFi just don't seem to get along well on the DVP.
Even though I have been limited to Wifi, I have been using this thing constantly trying to get everything setup. I haven't had any Marketplace issues at all. I've been using the Facebook, Twitter and Netflix apps quite a bit. No Xbox Live stuff or YouTube app though. I installed the LastPass app and tested almost all of 50+ logins without any issues. All in all, I think I have given my DVP a fairly tough stress test and I honestly have to say it has passed with pretty high marks.
That's not to say my DVP is perfect though. I have had some bugs. The biggest for me is the cellular antenna. I get a mediocre phone signal in my apartment. My flip phone would hover between 2 and 3 bars out of 5. I get much worse reception on the DVP. I get a ton of No Service notices, especially when I pick it up. But it isn't just a death grip issue. I'll sit the phone on the arm of my couch and watch it fluctuate between No Service and 1 or 2 bars. If I want to make a call on the DVP, I have to take laps around my apartment trying to find a decent signal. Not fun. Outside of the dead zone that live in the reception is fine. If I get 5 bars, it stays at 5 bars no matter how I hold it. I also don't care for the SMS texting app. When I attempt to send a text while I have a low signal, I don't get a confirmation either way after I hit send. I sent 3 texts in a row out on Thursday afternoon and only 1 got through. It would have been nice to see a "Message Sent" or Message Failed" confirmation either way. I also can't import Contacts from my Sim. I see the box for it on my People Settings page, but it is greyed out. Very annoying. And I know it's a known issue with Microsoft, but the not being able to connect to a WiFi with a hidden SSID is just ridiculous.
I really haven't made up my mind yet on whether I am keeping my DVP. On the one hand, I really like WP7 and it seems like I got lucky and got one of the problem free DVP's. But I'm also not sure if I can live with the bad reception at home. I guess I'll just have to wait and see if anything interesting is announced at CES.

16GB and it locked up all of the time... It would just freeze there with whatever it was on the screen. That happened until I turned Wifi off. Now it's great. The only time that it crashed with wifi off was when I was running Beezz and it just hard locked for some reason.
So I would like to have Wifi... 3G coverage is spotty at best where I live. What are the chances of a firmware fix, ya think? I'm almost tempted to send it back to Dell... Even though I love it to death. Gosh that keyboard is amazing...
I sure hope it gets sorted out...

Can someone list the symptoms of crashing? Is it just screen freeze or apps won't launch when touched or something different? I had case y'day where except people, email and phone, none of the other apps would launch. When launched it would just return to the home screen right away. Then a battery pull fixed it. That was the first i had the issue since receiving the phone on 12/23. I have time till end of this week to decide on return or replacement.

MikeDupp said:
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet.
Click to expand...
Click to collapse
Mike, have you received any calls on it yet? My experience has been that you can make outgoing calls all you want, but you need to tell T-Mo the new IMEI number to receive calls. That could also be why you haven't gotten a notification about the text messages.
When I called T-Mo to get the phone set up, they also told me about the available insurance plans (from $5.99/mo that covers the phone completely-loss/theft/damage/etc, to less than $2 for minimal coverage). I was on an out-of-contract plan too and had to pick up the phone at full price. My plan was phone+data, no messaging, so I only pay for texting. Everything done over WiFi or 3G has been great.
As for crashes, I think it's locked up 3 times now that required removing the battery and putting it back in. Those all happened within the first few days of owning it, but not since. (got it on the 23rd)

Hardware/Software Issues Thread

Hey everyone, i decided to create a thread for all Atrix owners for all Hardware/Software issues.
The goal is to hopefully document all known problems so that owners can be aware of issues and possible solutions.
I don't have a Atrix myself, but 2 friends of mine do and i will post there issues and the problems we have had so far!
So please post all problems so that we can easily find issues here.

So 2 of my friends have the Atrix and man it's been ridiculous so far!
Friend M. the "mooseman", is on his 3rd Atrix!!!
-First issue he had on Atrix #1, the charge/battery low LED on the top right did not turn on ever! When charging or full battery or low battery, led never came on!
-Second issue on Atrix #1, the phone wouldn't want to charge past the 40% charge mark either using the wall charger or from usb power from a pc. Factory reset, removing battery and cycling battery no good.
Solution: Atrix was exchanged for a new unit.
Atrix #2 from the "mooseman"
-First issue was again a charging issue that got stuck at a percentage, i think it was at 80%, even after being left on wall charger for a hour, Again no good.
-Second issue was that the screen was "Flickering" mainly very noticeable on any black displayed on the screen. We first saw it on the home screen background on a black part of the background, tried resetting rebooting, no good!
Solution: Atrix was exchanged for a new unit. At the bell store the tech wasn't even able to access the sim card over usb on the Atrix with a special device they had to copy sim contacts and info.
"Mooseman" is on his 3rd Atrix and so far so good, for now. All his Atrix's were from Bell and running 2.2

Friend M-furries. the "Iranian Warlord", will be going onto his 4th Atrix!!!
-First issue with his Atrix #1, he was experiencing call connection problems and dropped calls if i remember correctly. Also he told me that it would turn on by itself sometimes.
Solution: Exchanged the Atrix for a new one.
-Issue on Attrix #2, he had rooted the phone and enable 3rd party programs within settings, phone was functioning fine and was rebooted many times without issue.
He then decided to download "Talking Carl.ipa" which is a iphone app lol, why, god knows, but he tried it and when he did it didn't work as expected and gave him a force close, he forced closed and when he did, the phone rebooted.
Only thing was that know it wasn't booting up at all! It remained on the pulsing moto bootup logo and did not boot, even after many attempts nothing.
He went into recovery mode and did factory reset, what happened after that?
His phone booted up except that the resolution of the screen was as if it was really high as everything including the main menu, taskbar icons, text, everything was supper small and very hard to see!!! Furthermore he tried the phone dialer and nothing, it would try to open then instantly close! So no more phone except if it was a incoming call . He then looked for a stock rom for the Atrix but didn't find any so he tried to install gingerblur rom and still no good, everything was super small and phone dialer still closed when launched! We downloaded all drivers, moto agent and motorola sync and could you believe that there is no emergency firmware recovery within motorola sync!!! No recovery or option to upload a firmware, wtf!!! The samsung galaxy S had that option through Samsung Kies, as does the iPhone from iTunes, what the hell motorola!!! Called there tech support and it was useless, they tried a ota update lol!
Solution: Exchanged the Atrix for a new one.
-Attrix #3, he had it for a couple of weeks and now he is getting an issue with the screen "Flickering", it appears to be "Flickering" on the top status bar!!!
Solution: "Iranian Warlord" will be sending this unit in to get another one!!! He will be on his 4th Atrix!!! lol! All his Atrix's were also from Bell and running 2.2

Mods, can we make this a stickey?

Tell us more..

Well hopefully he will have a good unit when he gets his 4th Atrix, i hope! I'll let you guys know as soon as he gets it.

Update: Actually my friend with the "Attrix #3, he had it for a couple of weeks and now he is getting an issue with the screen "Flickering", it appears to be "Flickering" on the top status bar!!!"
After further investigation, It's actually the whole screen that was flickering, furthermore it only appeared when the battery was around 20%, however it disappeared as the battery further discharge towards the 5% battery level, strange indeed. Perhaps somethings up with the power management.
We also found out that there is a Bell update for 2.2 that fixes a couple of bugs, so we'll try that out on his phone and after testing it for a while I'll post here any updates from it! Hope that it works because these are awesome superphones!
We are going to try this update first before getting the 4th atrix.

speeman2049 said:
-Issue on Attrix #2, he had rooted the phone and enable 3rd party programs within settings, phone was functioning fine and was rebooted many times without issue.
He then decided to download "Talking Carl.ipa" which is a iphone app lol, why, god knows, but he tried it and when he did it didn't work as expected and gave him a force close, he forced closed and when he did, the phone rebooted.
Only thing was that know it wasn't booting up at all! It remained on the pulsing moto bootup logo and did not boot, even after many attempts nothing.
He went into recovery mode and did factory reset, what happened after that?
His phone booted up except that the resolution of the screen was as if it was really high as everything including the main menu, taskbar icons, text, everything was supper small and very hard to see!!! Furthermore he tried the phone dialer and nothing, it would try to open then instantly close! So no more phone except if it was a incoming call . He then looked for a stock rom for the Atrix but didn't find any so he tried to install gingerblur rom and still no good, everything was super small and phone dialer still closed when launched! We downloaded all drivers, moto agent and motorola sync and could you believe that there is no emergency firmware recovery within motorola sync!!! No recovery or option to upload a firmware, wtf!!! The samsung galaxy S had that option through Samsung Kies, as does the iPhone from iTunes, what the hell motorola!!! Called there tech support and it was useless, they tried a ota update lol!
Click to expand...
Click to collapse
Sorry to say but your friend is an IDIOT there! Like really? What was he thinking loading an iPhone app. It's OBVIOUS that it WON'T work. I mean if it was THAT easy, we'd have ALL of the iPhone apps running alongside with our android ones! Second this is in no means a fault on the Atrix. This is purely HIS fault. Your friend took the chance too root. He should have done his research and had he, he would have read in basically every ROM/root thread here that THE BELL ATRIX does NOT have a SBF to fall back.
I'm just surprise that Bell would let you exchange the phone because once you root, you lose your warranty.

fairly happy with 2nd one BUT !!! .....
My 2nd Atrix works OK so far. The first had the voice quality issue.
I still have 2 big problems:
1. WiFi crashing router. After some time (sometimes many hours) my router will crash (needs full restart/unplug). I put the Atrix on its own router so it does not affect the rest of my home network.
This happens with my Actiontec (FIOS), D-Link Dir655 and Linksys WRT54GP2 (super old but thats what the Atrix is currently on)
My DIR655 is running pretty old Firmware but I just dread redoing all my setup/config if I go to the latest 1.3x.
Does anyone here use the Atrix on a DIR655 N router without problems?
I turned Wifi sleep of on the phone etc, etc but still!
Pretty annoying but I can live with it. My first Atrix did exactly the same.
2. VOIP mic problems! Skype, sipdroid etc... Its supposedly a problem with the MOTO implementation of the AudioSource Object. Its very limited and does not allow commonly used settings. I read that you can also only use the back mic.
I wonder what MOTOs official statement on that is?

Its true and I told him that he was retarded for even trying that lol! Luckily he was able to change it! However he is still having issues with this atrix, he's waiting for the bell ota update to fix a bunch of bugs on 2.2

My 2 friend's haven't had any wifi problems though, perhaps its the router your on? Wifi has always worked on all they're atrix's that they had so far!

Issues:
1. The LED (one of them would flicker and then go off).
2. The voice quality on the phone. Everyone would tell me I sounded muffled.
3. I have a problem with network error on the Market app.
4. If I leave my finger relatively still on the screen for longer than 15 secs, the will stop responding for a few secs and go crazy. (This happens with all units. It's a "feature" on the phone). Kind of makes it hard to play games.
5. I can't lay down the phone on any surface that is not flat, as the LCD will not work (ie. bed)
6. I get randomly disconnected from the AT&T network.
7. I get a few reboots per week. Sometimes in the middle of a call.
That's all. Besides those things, the phone...is still horrible.

spacev said:
Does anyone here use the Atrix on a DIR655 N router without problems?
Click to expand...
Click to collapse
I'm actually using a DIR655 and I don't have any problems. Then again, I'm using firmware 1.33NA. That's bizarre though, I've never heard of a device crashing the router. I'd recommend that you bite the bullet and upgrade your firmware. You do know that you can save your current configuration, right? It's under:
Tools > System > Save to local harddrive

Love this phone so far. Luckily I haven't noticed any of the mentioned problems. Except 1, with VOIP, it doesn't seem to be working properly. Yesterday I tried Skype, tried speakerphone, tried headset, tried BT, nothing worked, I can hear the caller, but they can't hear me at all. Now today I tried again, I can still hear them, and there is a weird progress, they can hear me, not with BT, but with headset and speaker both, but my voice as they say was very broken, noisy, too much disturbance etc...
Besides this issue, (M)Atrix rocks!!!

Atrix just wont connect to mobile data, it will tease you with showing you there is an H+ connection available, but it wont let you axx it..
And it worked fine for one day x.x

wirednix said:
Issues:
1. The LED (one of them would flicker and then go off).
Click to expand...
Click to collapse
no issue here on that...not sure what to suggest :/
2. The voice quality on the phone. Everyone would tell me I sounded muffled.
Click to expand...
Click to collapse
hmm...I remember reading that people that had this issue, when they lowered the noise cancelation feature, they didn't sound muffle anymore. Maybe you can try this out? I don't have this issue, so not sure if that will help.
3. I have a problem with network error on the Market app.
Click to expand...
Click to collapse
Are you still getting this on WIFI? I know sometimes the Market acts up on its own, though I haven't heard of it happening recently.
4. If I leave my finger relatively still on the screen for longer than 15 secs, the will stop responding for a few secs and go crazy. (This happens with all units. It's a "feature" on the phone). Kind of makes it hard to play games.
Click to expand...
Click to collapse
hmm...got to try this to see if I have this issue.
5. I can't lay down the phone on any surface that is not flat, as the LCD will not work (ie. bed)
Click to expand...
Click to collapse
I've noticed the opposite accutally...if the phone is ON a flat surface, it doesn't respond properly. Like multiple times I am required to click on an icon shortcut on the homescreen.
7. I get a few reboots per week. Sometimes in the middle of a call.
That's all. Besides those things, the phone...is still horrible.
Click to expand...
Click to collapse
I think you should exchange it for a different phone :/ I know the reboot issue is fixed with the 1.5.something update for AT&T.
CrazyMcCool said:
Atrix just wont connect to mobile data, it will tease you with showing you there is an H+ connection available, but it wont let you axx it..
Click to expand...
Click to collapse
Have you forced trottle your network to only be 3G? Are you in a known weak 3G area when that happens?

Phone getting less reliable with time - Just me?

Just a general question, but as time goes on and more updates / firmwares are released is anyone else finding their phone becoming more and more un-usable?
When I first had mine back in November last year it was perfect... no problems at all.
It's slowly got worse and worse to the point where I now have the following problems...
1) Data connection randomly drops needing a soft-reset. (yesterday I had to reset my phone around 5 times - stupidly annoying)
2) In dark condtions photos randomly turn out with coloured horizontal lines across them
3) Battery meter messes itself up after a soft-reset (combined with the need to keep resetting my phone due to the data connection this is massively annoying)
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
5) Volume is stupidly quiet now when playing music through an Aux Input.
6) After a soft-reset sometimes the phone just hangs with a black screen showing the battery meter - battery pull then required.
This is just off the top of my head at the moment. I never used to have problems like this. It seems every time I get an updated firmware I get new problems.
I've tried a hard-reset and this hasn't helped.
I love the WP7 software but this phone is beginning to drive me mad, such a shame since hardware wise it is great. I know i'm not alone with feeling Samsung have an ability to mess up the software side of things. Sadly I guess this means I'll look to Nokia next year when I can upgrade.

It's not just you. I wish more people complained to Samsung though, so that maybe we could see some improvement.

Not very helpful but no problems with mine on Orange UK.

Tone_ said:
Not very helpful but no problems with mine on Orange UK.
Click to expand...
Click to collapse
Nah, It's good to know there are some of us out there with functioning models
Also nice to know you're on Orange UK as i've been offered a warranty replacement for this data connection issue I hadn't yet taken up as i believe it to be software related.
If you're running the latest release of the OS then it may be worth giving it a go.

Freypal said:
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
Click to expand...
Click to collapse
This NEVER worked. It's bloody pathetic.

Oooh it's like a game. I had a new problem yesterday. Related to my battery meter woes.
Phone had at least 60% charge, it started to think it had none so wouldn't boot up. Just got stuck in a loop of boot up - instantly power off.

I also had problems with WiFi after mango update but after soft reset everything is working fine except sometimes I can`t connect to an open WiFi network.
Anyone noticed the same problem?

AnnihilatorSC said:
This NEVER worked. It's bloody pathetic.
Click to expand...
Click to collapse
Same for me on this one. I'm on my second Omnia 7, which is about to get sent away to be told it's not fixable and be replaced so I'll be on my third phone
Going to get rid of it as soon as possible and get a Lumia 800.

same here...
Im with T-Mobile UK and i have found the same issue...never thought about it until I read your post though.
I too am finding myself resetting my phone more and more often...also another thing I have found is that it doesn't recognise when to switch to WiFi sometimes instead of 3G...i.e. when 3G is non-existent...very annoying I have to go and turn off the data connection to get it work properly...
i've just made some volume changes and I think it has helped with the headphones although it still isn't great...
I however am scared to return the phone as I dropped it in water and got it out very quickly...so it may have triggered the water seal thingy
Im not due an upgrade until Oct 2012....so I might have to just wait it out :s

I'm having trouble too with a 3 Mobile UK, unbranded latest firmware Omnia7.
Little bit temperamental on rare occasions. Like Freypal data doesn't always want to connect and sometimes it is randomly freezing or only showing the topbar with the battery. Need to pull out the battery to sort it.
On a side note, not connecting to WiFi when in a locked state is really annoying. Have to manually check for emails, WhatsApp etc.

No problems at all for me, only problem i have is Podcaast Pro app is likly to craash now and then, but its the devs fault.
Im having a unlocked, German Omnia 7, 16GB version, flashed to the only local ROM in Sweden from 3 and used with the same operator, and its been great ever since. My problem nowadays is i drop my phone often so when the battery falls out i have to restart, coming from 2-3 Omnia 7 its a lovly life to have it functioning normal, great phone.
Well, im a happy camper, but i noticed Omnia 7 generally working worse over time, mostly the first month is the time frame to discover problems, and if you flash a new rom, this can be the case again, one new month before you feel like tearing our hair, and it´s only connectivity issuess. Changing carrier and ROM fixed everything for me, so no matter how great, the carrier do matter in the choise of a Omnia 7, even if you think you fixed it. Dont know if it appy to you guys, but another Omnia 7 working incridble great here. Glossnas update and all, and it cant be found anymore so...im happy, hope you guys get to be that also.

I'm now on my second Omnia after a warranty replacement for the data connection problem.
New phone -
1) It still loses the data connection, although much less frequently than before.
2) Dark photos i think are now working properly
3) Battery meter still messes up. Must be a fault with the battery itself.
4) Touch wood - Bluetooth now seems ok ...
5) Haven't tried auxiliary volume yet
6) Haven't had a problem with it just displaying the status bar after a soft reset, however if the battery is out for any period of time and i boot the phone up. On the first boot data won't work. I need to soft reset it once for it to initiate.
So in summary - New phone, some old problems fixed. Some new ones. Some the same.

1/3 of display acting up

As of yesterday about 1/3 of my screen is acting up randomly. It may flicker, it may be brighter or darker than the rest, or it may be fine. These states can change at any time but most of the time it is still fine. The area that is misbehaving, is above the PK when the slider is closed. Slider open/close has no effect on the screens behavior.
I have a STV100-1 (Nov2015) unlocked from BlackBerry on the AT&T network. It isn't rooted and is current on it's updates. I use a stock launcher and the PK. I have keyboard gestures turned off. My screen does not auto-dim. Although I can't shut off BatterySaver, I have set it so that it does nothing if it starts. I haven't dropped it recently and it does live in a case.
I have shut off advanced interactions and run VBE. I have rebooted as well as shuttting down and restarting.
I don't have any dead pixels and my screen is mostly crisp and clear. My Pre showed similar problems after water had gotten into my keyboard but my Priv has not had anything of the sort happen.
Any help would be appreciated.

Just an update.
Over several days the problem got worse. It got to where part of the screen was brighter and flickering all of the time.
Then suddenly, the other morning my Priv was fine and has been since.
I don't understand it. I can't find any updates or changes to coincide with the problem beginning or ending.
The only thing I can think of was the problem began when I tried to cancel my warranty/repair coverage and ended when I charged and set up my old phone expecting to loose my Priv. Conspiracy theories anyone?

Considering the timing of this to occur, I would assume that it was a terribly timed April Fools prank on you.

Same issue
I've got the same issue. Seems that it might be triggered for some after an OTA update. Resetting did not help. It comes and goes, but of late occupies all of the screen. Have you found a workaround?
bs03 said:
Just an update.
Over several days the problem got worse. It got to where part of the screen was brighter and flickering all of the time.
Then suddenly, the other morning my Priv was fine and has been since.
I don't understand it. I can't find any updates or changes to coincide with the problem beginning or ending.
The only thing I can think of was the problem began when I tried to cancel my warranty/repair coverage and ended when I charged and set up my old phone expecting to loose my Priv. Conspiracy theories anyone?
Click to expand...
Click to collapse

amaan6999,
I'm sorry I never found an answer. My screen varies from perfectly fine to solid green. I tried tracking different factors and taking different actions but nothing is consistent.
When the screen is warmer it behaves better, so don't leave it in the cooler. (That's the only advice I have.)
I had a chance to buy a new unlocked STV100-1 on clearance, so that was my solution. I figure I have bought myself time before this one goes bad.
Good luck.

Samsung S8 Glitch? .. I've got one for ya....

So.. Story begins..
I bought my S8 a few months back.. Worked flawlessly (Stateside).. Then I came overseas and the problems began.. I requested my service to be suspended by Verizon and after doing so my phone began to freak out.. I don't know for sure if this is the cause but having just received my replacement device and experiencing the exact same issue. Could it be possible?
Issue: No matter what I am doing on the phone it will freeze for a split second then appears to refresh.. For example.. If I am typing an email, as I am writing my keyboard locks up and the phone becomes unusable then it jumps to the top of the app and then I can continue .. It is SOOOO frustrating because for example.. SnapChat: While I am writing and the screen freezes and refreshes, I lose everything I wrote.. If I'm scrolling through Facebook .. It jumps back to the top..This became more frequent and even more annoying! Even if I am in the settings menu scrolled all the way to the bottom.. it freezes for a second and then jumps to the top of the app.. So.. I began removing apps I thought could be the cause of the problem.. I cleared the cache on the phone as well as the apps, reset settings, removed/re-added Google accounts, even tried some developer options to scale down the graphics, background processes etc.. No avail.. I finally caved in and contacted Verizon who put me in touch with TechCoach app to remote in a see the issue for themselves.. All the troubleshooting steps they walked me through, I had already done.. So they sent me a replacement.. I set the new phone up, installed the software updates, just a few apps to test and sure enough same issue! Then I wiped the phone again.. didn't install any software updates, I left it bare bones and even set the phone up as new (no restore from Google)... So as I am writing this TechCoach wants to send me yet another replacement device.. But I'm certain the "Certified Like-New" S8 they send me will end up doing the same thing.. What it appears to be to me (No expert here) is that once I came overseas and suspended my line.. There's some service/app that is trying to push/pull over network data and since it's unable to do so it's causing the phone to glitch? I mean I really can't think of any other reason this could be happening .. Furthermore, I tried different Wi-Fi connections, changed performance modes, disabled many "enhanced features" ... Any ideas/suggestions greatly appreciated while I wait for the replacement device.... Thanks XDA!
Update:
Verizon had to reactivate my line before they could send a replacement... So I asked the rep to keep my line active to see if the issue persists.. Would you believe it worked flawless as it did when I first bought it without issues.. So my theory was right!!! Some service running in the background is attempting to refresh without connectivity.. I'm now going through every system app to disable and test ... more to follow!