galaxy s5 sim locked after reformat - Galaxy S 5 Q&A, Help & Troubleshooting

Hey everyone, My dad got his sim locked Verizon galaxy s5 G-900V unlocked a year back and it was working great with his T-mobile sim card. Until few weeks ago when he started to experience that his signal kept dropping and anytime he made calls he got this message on the other line stating ""your account is not authorized to make calls to this phone number "" and this one as well """your phone is not activated to activate your phone please press n key""" . This problem kept persisting until he only could make calls a few times a day because he wasn't getting any signal. I thought that a factory reset might fix the problem but after I did that to my surprise the phone sim-locked back itself to Verizon , I also noticed that if you try and make a call with the locked phone it gives the same message about the phone not being activated like before. So my questions is why did the factory reset sim-lock a phone that was already unlocked and second any idea what was the cause of those messages that prevented the phone to make calls and the fact that they are the exact same messages you get when you are making a call with a incorrect sim card with a sim locked phone.

Bump ... Anyone ???

how was the device unlocked?

justinxfan said:
how was the device unlocked?
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I have no Idea my dad said he brought it to one of those local phone repair stores and they unlocked it for him ..

Raheem420 said:
I have no Idea my dad said he brought it to one of those local phone repair stores and they unlocked it for him ..
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Tell him to take it back around, it shouldn't have locked after a reset

*Detection* said:
Tell him to take it back around, it shouldn't have locked after a reset
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Its been over a year. I dont think they will allow that. I always thought that when I phone was unlocked it was unlocked im surprised that after a year of using it one reformat would cause it to sim lock

Related

[Q] My i337 simply won't unlock

I followed galaxys4root . com's tutorials on how to flash an i9505 (T-Mobile) rom onto your i337 (AT&T) and how to get around the bootloader and how to enable LTE bands on the phone. For the last step of making it truly a T-Mobile phone I tried inserting a T-Mobile SIM and unlocking the device. I called AT&T and got the unlock code but it won't work. I tried a few codes before that, thinking that it'd be my pin or last 4 of my social or whatever (stupid in hindsight). I've called back twice and the IMEI number I gave them was right and the unlock code they gave me was also correct. The last time I called back they said that if you enter the wrong Unlock code more than 5 times it permanently locks the phone to AT&T. I googled that but didn't come up with anything about that. The phone doesn't display anything about a "freeze" or anything, it simply shows an unlock/dismiss option when I put in a non AT&T SIM card. It works fine with an AT&T sim, I can make calls and send texts and browse the web, but when I insert the T-Mobile SIM I want to use it still asks for the unlock code. I've looked online and around this forum for hours and cannot find ANY method to get this thing unlocked. Any help?
Thanks in advance for your time...
What they are saying if you get the code wrong 5 times, it locks the phone permanently for ATT only. And I would call back to Att and say you are still having issues with the code, your in the system now with them, make them work. Get Em! My wife loves this kinda stuff, she is ruthless.
Really?
TheAxman said:
What they are saying if you get the code wrong 5 times, it locks the phone permanently for ATT only.
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Wow....is that true? And is there absolutely no way around that?
hoodlum54 said:
Wow....is that true? And is there absolutely no way around that?
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There probably is a way, but I would stay on them, I will look around and see if there is some info for you, and post it here.
Thank you
TheAxman said:
There probably is a way, but I would stay on them, I will look around and see if there is some info for you, and post it here.
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Thank you so much...when the rep told me that, my heart sank...
hoodlum54 said:
Thank you so much...when the rep told me that, my heart sank...
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i got hardware boxes that unlock samsung phones..pm maybe i can help you.

[Q] Bought a Stolen Nexus 4. Now what

Ok stupid me. I bought a Nexus 4 from a guy off craigslist. He turned the phone on and all functions worked. I didn't have the sim pin and nor did he so I was not able to insert my sim card and check. Once I got home, and put my sim card in the phone keeps deleting everything. ESN check on Swappa is clear. Now the guy does not pick up my calls texts and his phone is off. Am I stuck with a paperweight? What are the legal ramifications?
mitrals said:
Ok stupid me. I bought a Nexus 4 from a guy off craigslist. He turned the phone on and all functions worked. I didn't have the sim pin and nor did he so I was not able to insert my sim card and check. Once I got home, and put my sim card in the phone keeps deleting everything. ESN check on Swappa is clear. Now the guy does not pick up my calls texts and his phone is off. Am I stuck with a paperweight? What are the legal ramifications?
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Is Bootloader unlocked? Are you able to boot into bootloader and unlock with a toolkit and flash factory images?
Zehlek said:
Is Bootloader unlocked? Are you able to boot into bootloader and unlock with a toolkit and flash factory images?
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The phone is plain stock without any modifications. I will try and load a factory image on the phone. I just don't want the cops coming after me or someone capturing my data.
mitrals said:
The phone is plain stock without any modifications. I will try and load a factory image on the phone. I just don't want the cops coming after me or someone capturing my data.
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That is probably your only option since you don't know the sim pin
Unlock the bootloafer then flash factory image. Then pray for it dont be IMEI locked. Its sad when people scam us.
Sent from my Nexus 4 using XDA Premium HD app
mitrals said:
Ok stupid me. I bought a Nexus 4 from a guy off craigslist. He turned the phone on and all functions worked. I didn't have the sim pin and nor did he so I was not able to insert my sim card and check. Once I got home, and put my sim card in the phone keeps deleting everything. ESN check on Swappa is clear. Now the guy does not pick up my calls texts and his phone is off. Am I stuck with a paperweight? What are the legal ramifications?
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Click to collapse
if the ESN/IMEI checks out with swappa you don't have a paperweight. call T-Mobile and register your device.
factory reset every and if it still isn't working try installing factory images.
you're only stuck with a paperweight if its reported stolen (which only works if the phone was bought from T-Mobile directly.) or if it doesn't work whatsoever
Sent from my Nexus 4 using Tapatalk

[Q] LG G2 Locked Permanently.

Hey guys, Im using LG G2 D801 (T-Mobile).
The phone out of nowhere stopped accepting the network I was using (other than T-Mobile) and the phone got locked. After searching all through the internet I found out the unlocking option code (number) but before entering the unlock code it says The phone is locked permanently, and I never ever even tried to unlock it before.
I would really appreciate if anyone would help me fix this, I just got this phone. I'm going crazy!
Leo Abdii said:
Hey guys, Im using LG G2 D801 (T-Mobile).
The phone out of nowhere stopped accepting the network I was using (other than T-Mobile) and the phone got locked. After searching all through the internet I found out the unlocking option code (number) but before entering the unlock code it says The phone is locked permanently, and I never ever even tried to unlock it before.
I would really appreciate if anyone would help me fix this, I just got this phone. I'm going crazy!
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If you had another sim before on your g2 and it suddenly got locked then I suggest to contact Tmobile about that. Did you bought the phone secondhand? If so do you think it might've been stolen?
wulsic said:
If you had another sim before on your g2 and it suddenly got locked then I suggest to contact Tmobile about that. Did you bought the phone secondhand? If so do you think it might've been stolen?
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Umm, I got this phone from a person who's brother sent it all the way from US 3 days back. And that guy also used local network's sim for 3 days continously and he didnt even get a hint of such blocking thing.
Maybe they give a specific time, or the sim changing created the issue?
Leo Abdii said:
Umm, I got this phone from a person who's brother sent it all the way from US 3 days back. And that guy also used local network's sim for 3 days continously and he didnt even get a hint of such blocking thing.
Maybe they give a specific time, or the sim changing created the issue?
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I am not sure but I think Tmobile can give us the answer why your phone got permanently locked out of nothing. So my best advice is to contact Tmobile about that cause they can't lock it like that with no reason.
wulsic said:
I am not sure but I think Tmobile can give us the answer why your phone got permanently locked out of nothing. So my best advice is to contact Tmobile about that cause they can't lock it like that with no reason.
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Well, I'm afraid if they block my phone or something. :v
Cauz if it was sent country locked they would defo do that.
Leo Abdii said:
Well, I'm afraid if they block my phone or something. :v
Cauz if it was sent country locked they would defo do that.
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Well your phone is already blocked abit :/ but you can still use wifi right? But I still wonder why they randomly blocked it.
Defo? If its country locked they cant just block it like that. Only thing why they can do that is if the phone got stolen. I suggest you to also search about the perm simlock or there is someway to bypass it. I will also try to search a bit but its getting late ;p.
wulsic said:
Well your phone is already blocked abit :/ but you can still use wifi right? But I still wonder why they randomly blocked it.
Defo? If its country locked they cant just block it like that. Only thing why they can do that is if the phone got stolen. I suggest you to also search about the perm simlock or there is someway to bypass it. I will also try to search a bit but its getting late ;p.
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Duh I replied ya, dunno where the heck my post went.
Anyways, yea I can use wifi and all and I'm afraid if I lose the grip to that thing too .
That guy tells me to reset the phone as I entered a new sim but I wont do it, as I've used G2 Vs980 and it somewhat had the same thing Whenever I used to reset the phone it used to get lock and wont work until I put a valid sim into it, but it had a procedure or unlocking or idk what should i call it. You just had to press a couple of buttons and the phone to used to bypass or skip that setup thing. But as Idk any kind of procedure or this model or idk if any procedure will on it either I cant do it.
Anyways, I'll go to a professional unlocker or something and see uf he can help.
[QUOTE=Leo Abdii;55477337 Duh I replied ya, dunno where the heck my post went.
Anyways, yea I can use wifi and all and I'm afraid if I lose the grip to that thing too .
That guy tells me to reset the phone as I entered a new sim but I wont do it, as I've used G2 Vs980 and it somewhat had the same thing. Whenever I used to reset the phone it used to get lock and wont work until I put a valid sim into it, but it had a procedure or unlocking thing idk what should i call it. You just had to press a couple of buttons and the phone to used to bypass or skip that setup thing. But as Idk any kind of procedure or this model or idk if any procedure will on it either I cant do it.
Anyways, I'll go to a professional unlocker of something and see if he can help.
Leo Abdii said:
Leo Abdii;55477337 Duh I replied ya said:
Alright, goodluck About that sim required yeah that's just the same as you have with activating an Iphone but that's a safety feature.
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wulsic said:
Leo Abdii said:
Alright, goodluck About that sim required yeah that's just the same as you have with activating an Iphone but that's a safety feature.
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Umm mate can you check if theres any kind of safety feature for this phone :/ or anything like that .
Thanks.
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Maybe the phone was stolen.

Lost phone

Hey guys,
I work in a shop and like two weeks ago one girl lost her S3 Neo there, as she never came back I would like to find her to return the phone. But I can't access to any info bcs phone is locked. Is there any way to remove password without performing hard reset? If i do that, she will lose all her data and is is highly unlikely that I will find something on her phone to identify her.
Also I have her SIM and and I'm going to try with her service provider if they have any information about her.
Thanks,
sky016 said:
Hey guys,
I work in a shop and like two weeks ago one girl lost her S3 Neo there, as she never came back I would like to find her to return the phone. But I can't access to any info bcs phone is locked. Is there any way to remove password without performing hard reset? If i do that, she will lose all her data and is is highly unlikely that I will find something on her phone to identify her.
Also I have her SIM and and I'm going to try with her service provider if they have any information about her.
Thanks,
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Click to collapse
yes, the sim is unique way..
sky016 said:
Hey guys,
I work in a shop and like two weeks ago one girl lost her S3 Neo there, as she never came back I would like to find her to return the phone. But I can't access to any info bcs phone is locked. Is there any way to remove password without performing hard reset? If i do that, she will lose all her data and is is highly unlikely that I will find something on her phone to identify her.
Also I have her SIM and and I'm going to try with her service provider if they have any information about her.
Thanks,
Click to expand...
Click to collapse
Can't you get the sim out, put it in another phone and call someone in her contacts list to let them notify her?
Sent from my GT-I9301I
Good idea!!
Rapydax said:
Can't you get the sim out, put it in another phone and call someone in her contacts list to let them notify her?
Sent from my GT-I9301I
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Good idea!!
Rapydax said:
Can't you get the sim out, put it in another phone and call someone in her contacts list to let them notify her?
Sent from my GT-I9301I
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That won't work if the sim card is locked, though. And does anyone even copy contacts to the sim card anymore?

Help/advice with Unlocked Sprint LG LS997 V20

I recently switched carriers to Tmobile and couldn't be happier, they also paid the remaining balance on both my v20's
I requested for the phones to be unlocked which they did.
it of course isn't a phone I want to use as my Daily since I got the V30+ but just for the hell of having a backup
I tried my tmo sim card and it worked I just had to set apns.
Last night I decided to reset the phone cause I hate that sprint bootscreen and also wanted it to be fresh.
I tried putting the Tmo sim card again and now it won't even recognize the sim is in..
So anyone with more experience would or could point me to make it work again ??
I would really appreciate any feedback
thanks!!
No one??
Did you just do a standard factory reset?
Zaleus3 said:
Did you just do a standard factory reset?
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Yes!
Settings/backupand restore/factory reset..
And I also cleared the attached Data profile from Sprint with a ##code
Does the t mobile SIM card you're trying to use work in any other device? Ensure that SIM isn't just worn out from you taking it out and inserting it into phones by trying it in another phone. Also confirm the phone sees the Sprint SIM when that one is in. Pay attention to how both SIMs sit in the phone to see if you can see one of them sitting slightly further into the phone or something like that. I'm not sure how you expected your boot to not have a Sprint logo on startup if you did a factory reset though because as far as I know that's just part of the stock OS bootup, even if the phone is running a different carrier.
kbrn said:
I recently switched carriers to Tmobile and couldn't be happier, they also paid the remaining balance on both my v20's
I requested for the phones to be unlocked which they did.
it of course isn't a phone I want to use as my Daily since I got the V30+ but just for the hell of having a backup
I tried my tmo sim card and it worked I just had to set apns.
Last night I decided to reset the phone cause I hate that sprint bootscreen and also wanted it to be fresh.
I tried putting the Tmo sim card again and now it won't even recognize the sim is in..
So anyone with more experience would or could point me to make it work again ??
I would really appreciate any feedback
thanks!!
Click to expand...
Click to collapse
THIS is the stupid world of Sprint. This is what exactly happened to two LG XPowers I had with Sprint. My GSM SIMs worked great with the XPowers until I reset the device to factory settings or that the device went through a security update. You unfortunately have to get Sprint involved with the unlocking process from their end. And getting Sprint to do something? Good luck with that.
Had I not been getting unlimited free service from Sprint I would have left it some time ago and it's not for their phone or data service, but unlocking devices that is a pain in the ass!
Zaleus3 said:
Does the t mobile SIM card you're trying to use work in any other device? Ensure that SIM isn't just worn out from you taking it out and inserting it into phones by trying it in another phone. Also confirm the phone sees the Sprint SIM when that one is in. Pay attention to how both SIMs sit in the phone to see if you can see one of them sitting slightly further into the phone or something like that. I'm not sure how you expected your boot to not have a Sprint logo on startup if you did a factory reset though because as far as I know that's just part of the stock OS bootup, even if the phone is running a different carrier.
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Yes The boot logo goes away when you reset the phone..
When it activates then u get the sprint logo.
The sim card I used work just fine on another phone, I actually thought the same thing you mentioned but nothing.
And yes indeed the sprint sim card reads just fine just no service.
Thanks for your willingness and suggestions though
HD2FORNICK said:
THIS is the stupid world of Sprint. This is what exactly happened to two LG XPowers I had with Sprint. My GSM SIMs worked great with the XPowers until I reset the device to factory settings or that the device went through a security update. You unfortunately have to get Sprint involved with the unlocking process from their end. And getting Sprint to do something? Good luck with that.
Had I not been getting unlimited free service from Sprint I would have left it some time ago and it's not for their phone or data service, but unlocking devices that is a pain in the ass!
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I guess I will have to do so.. oh well..

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