Error submitting T-Mobile Gear VR + Netflix Promo - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

Anyone else having this issue? Every time I try to submit my info for the promo, I get the following message:
Oops, something went wrong.
There was an error attempting to contact the server.
Please contact customer support for assistance.
REFRESH THE PAGE
I've tried it dozens of times on different browsers with the same result. I've emailed PrizeLogic twice and once they reply DAYS later, their response has NOTHING to do with the issue that I told them I was having.
I've tried submitting for over a week now and cannot seem to get past that error. Anyone have any ideas?
Thanks!

I didnt have the issue when submitting on 12th.Probably something wrong on their server. I feel bad for you. Good luck
Sent from my SM-G935T using Tapatalk

Thanks! Only T-Mobile itself is trying to help. Nothing from Samsung and PrizeLogic is a joke. I've been doing this since last weekend and I'm getting the same error each and every time. I've tried on my Mac and on my Chromebook.

I did have an error but don't remember the exact wording. Double check your MAC address for errors, I had an 8 instead of a B for one of the values.

magoo5289 said:
I did have an error but don't remember the exact wording. Double check your MAC address for errors, I had an 8 instead of a B for one of the values.
Click to expand...
Click to collapse
Do th above and also try a different computer - possibly on a different server than the one you are on.

I only have one internet, so I can't check another one. I've tried on my phone, on my tablet (android and ipad), on three different browsers, and on my MacBook and Chromebook. No luck!
Thanks!

Related

YouTube Login Error

I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
xxthemartianxx said:
I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
Click to expand...
Click to collapse
i second that, seems to happen to me too even after a hard reset, i cannot login to youtube anymore. Facebook works ok but doesn.t download photos anymore. Does anyone knows what is causing this ?
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
johncmolyneux said:
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
Click to expand...
Click to collapse
Used to work, didn.t and didn.t work after hard reset either so i hope it.s youtube.s fault, but .. how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
snowblindd said:
how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
Click to expand...
Click to collapse
It just worked for me mate.
I've raised this with HTC - I'll report back if they have an answer/solution.
xxthemartianxx said:
I've raised this with HTC - I'll report back if they have an answer/solution.
Click to expand...
Click to collapse
keep us noticed
The same problem here
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
hkwak said:
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
Click to expand...
Click to collapse
Mine also used to work a few days ago - most likely something YouTube has done.
T-Mobile Netherlands cannot help
I have the "There was a connection error while attempting to logon." aswell and called the Dutch T-mobile. I'm using a UK version of the HD2 and want to use the Youtube Widget aswell. The first helpdesk employee said it could be something with "bering" not sure what it is. The connection was dropped the seconde helpdesk employee switchde me to second line helpdesk, this guy told me no restrictions are in place AFHK. He also said that with iPhones they can do more, but since the HD2 isn't delivered by T-mobile he couldn't help.
I checked with a disabled Sim card and enabled WiFi connection and still got the "There was a connection error while attempting to logon." message. WHen trying http://m.youtube.com my login credentials just work on both connections (WiFi and 3G/H).
Are these widget controlled by the provider or youtube or a registry entry or ???
Best Regards, Onedb
Well as far as i see, the youtube connection error started to happen suddently to devices that didn.t suffer any change. I.m guessing that is somehow youtube.s fault and maybe it will be fixed in time. Same thing happend with rss hub when searching online for channels there was an error there too, now all works fine without doing any changes.
It looks like a lot of people have this problem, me included, and I hope that they will fix that soon, because it is very annoying.
i could log in to youtube normally on my original German rom, than i flashed wwe rom and since than i get the connection error every time
Hi ho, I have this annoying problem also
I buyed one today, and got the same problem, here in germany as well. So this should be a problem with youtube. Maybe they've changed the logingateway er sth. else.
Just keep trying until it works.
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
DMAND said:
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
Click to expand...
Click to collapse
That article talks about video scraping, which obviously has nothing to do with this issue. I can't believe that a company like HTC just threw something together and hoped it worked. It must be relying on public API calls that are, for whatever youtubey type reason, failing.
I've never been able to login to the Sense youtube integration service. Facebook and Twitter works fine.
If anyone has a fix for this, I would really appreciate knowing about it
As far as I can tell, this is a YouTube problem - not a problem with our phones/software. I only say this because sometimes it works, and sometimes it doesn't. It doesn't matter what connection type I have (2G, 3G, HSPA, WiFi), it simply will not work, and then all of a sudden, maybe a couple of days later, it will.
I think the YouTube servers that the app connects to are just a bit shoddy, to be honest. Maybe they weren't expecting the traffic that's been generated by adding this functionality into a very popular mobile UI (don't forget that it's not just the HD2 that has this relatively new functionality now).
I don't know this for a fact. I just VERY strongly believe it.

Iconia WIFI but this one is different

I connect fine and can surf the net and connect to the market, connect and send and recieve e-mails.
BUT when I go to try and look for software update I get this message "Network coverage is currently poor. Please move to a location with better coverage to continue." Also when I try to see my apps in the market I get this message "A network error has occured. Retry, or cancel and return to previous screen."
I am sitting like 2 feet from the router with a perfect signal.
Any thoughts?
Non rooted on 3.2
+1
my friend just bought an iconia and is experiencing this issue as well. and asking me what the problem is???
Billyvnilly said:
+1
my friend just bought an iconia and is experiencing this issue as well. and asking me what the problem is???
Click to expand...
Click to collapse
I did a complete factory reset and everything is back to normal.....well after I set the tablet back to my custom settings.
I have the same issue :-(
google pushed this update to too many people all at once, problem is not with the tablets but at the server end, just wait
it's normal, simply check for update during late night should get yours update fine. acer's server is overwhelmed with everybody tried to get into acer..
same problem here, only happens when trying for update every thing else accessing wifi ok, been happening now for 3 days, s/w and hardware reset with no results, anybody have an answer yet.

Google couldn't establish a reliable connection to the server.

This I think is a pretty common error. So basically I know how to fix it via the hosts file but I cannot root my att note 3 for some reason. I encountered this error after I made a last attempt factory reset for my Google play connection issues. I have factory reset the phone many times but it won't work.
ac130kire said:
This I think is a pretty common error. So basically I know how to fix it via the hosts file but I cannot root my att note 3 for some reason. I encountered this error after I made a last attempt factory reset for my Google play connection issues. I have factory reset the phone many times but it won't work.
Click to expand...
Click to collapse
How do you know this? I've never seen any issues like this. Google server is the best up time server in the world.
soumen.sam said:
How do you know this? I've never seen any issues like this. Google server is the best up time server in the world.
Click to expand...
Click to collapse
I don't think it's the servers I think it is the up addresses in the hosts file located under \etc\hosts.txt
I'm on the phone with at&t I will post back.
You're getting this whilst trying to add a Google account, right?
I had this when I passed my S3 to my dad and did a reset.
Try pulling out the SIM. (Or inserting it if you weren't using one.)
Sent from my SM-N9005 using Tapatalk 2

MAC Address cloned, can't reset

(I've started a thread on zentalk forums on this without reply so I thought I'd ask here)
- I'm an owner of two Z00LDs and I thought I'd do myself a favor by clean installing cm13 on phone [a] then take a backup using TWRP then restore it over to phone , everything was going well until I noticed WiFi issues... After frustrating myself with reflashing back and forth I noticed something on the initial WiFi setup, both phones were using the same mac address! If one phone isn't using WiFi it works but once my girlfriend and I both go online the phones rip each others connectivity.
I was wondering if someone has an idea on how to fix this as I've gone as far as doing a full unbrick reflashing [as shown here https://www.asus.com/zentalk/thread-80274-1-1.html] but phone still manages to retain the MAC address.
I know I'm sane because I've checked the units boxes and I confirmed that both of them were using the Bluetooth and MAC addresses printed on phone box [a]
Any help input will be appreciated!
reversedheaven said:
(I've started a thread on zentalk forums on this without reply so I thought I'd ask here)
- I'm an owner of two Z00LDs and I thought I'd do myself a favor by clean installing cm13 on phone [a] then take a backup using TWRP then restore it over to phone , everything was going well until I noticed WiFi issues... After frustrating myself with reflashing back and forth I noticed something on the initial WiFi setup, both phones were using the same mac address! If one phone isn't using WiFi it works but once my girlfriend and I both go online the phones rip each others connectivity.
I was wondering if someone has an idea on how to fix this as I've gone as far as doing a full unbrick reflashing [as shown here https://www.asus.com/zentalk/thread-80274-1-1.html] but phone still manages to retain the MAC address.
I know I'm sane because I've checked the units boxes and I confirmed that both of them were using the Bluetooth and MAC addresses printed on phone box [a]
Any help input will be appreciated!
Click to expand...
Click to collapse
WiFi MAC address is stored on /factory. I guess you will figure out what to do :^)
LuK1337 said:
WiFi MAC address is stored on /factory. I guess you will figure out what to do :^)
Click to expand...
Click to collapse
F*ck, seriously?! I've wasted half a day searching everywhere, trying all sorts of mac address editing guides and videos and they were all false.
Many thanks BTW. I'm gonna try sorting this out...
Thanks!
reversedheaven said:
F*ck, seriously?! I've wasted half a day searching everywhere, trying all sorts of mac address editing guides and videos and they were all false.
Many thanks BTW. I'm gonna try sorting this out...
Thanks!
Click to expand...
Click to collapse
Lmao
Ugggghhhh! Good lord that worked! (and was awfully easy too...) i can't thank you enough. (I can sleep easy now... It's 1:20am here and I've been killing myself with this since 3pm yesterday.)
THANK YOU!

Shield + VPN

I sideloaded IPVanish on my Shield device and all was working well. However, I later had to do a hard reset. After setting everything up again, I now have a problem where although I connect to a vpn server I have no internet access. All is back to normall when I disconnect from the vpn server. Tried YouTube, Play Store, Kodi (which doesn't even load past the initial gray screen before showing the Kodi Krypton splash). None work!
When I connect to a server initially, my IP address stays the same until I change to a different menu, then it does reflect the new IP corresponding to the server. It does show that data is being uploaded and downloaded, but it's minimal kb.
I have tried multiple different versions of the APK but have found none of them work anymore. I have done and tried the exact methods I have seen online and on numerous YouTube videos, but clearly something is wrong with my settings that I can't seem to find.
Anyone have any ideas or previous experience? Thanks!
**Sidenote - I've also noticed that when I sideload any apps now through ES File Explorer the initial screen that loads up shows the app icon, the install/cancel buttons, but no details in the middle....
Does this Provider impose limits on how many installs you can have running? Perhaps you need to log into your Account, and see about removing such Ghost Devices that are eating into that limit..
It's a problem I have recently ran into with KeepSafe's VPN Unlimited. Alas they will only allow you to remove only the One Device per Week though.
Ichijoe said:
Does this Provider impose limits on how many installs you can have running? Perhaps you need to log into your Account, and see about removing such Ghost Devices that are eating into that limit..
It's a problem I have recently ran into with KeepSafe's VPN Unlimited. Alas they will only allow you to remove only the One Device per Week though.
Click to expand...
Click to collapse
Thanks for the reply! That's a great idea and I thought something similar. I went to IPVanish website a few days ago when this first happened, but there's nothing about the devices I use. Good news is that while it's one of the highest rated providers there's no number to call and it's been 4 days without a response to my first inquiry to them. So frustrating! Maybe on their end it has something like that and they clear out every few days hopefully if this is the case.
minesbigr said:
Thanks for the reply! That's a great idea and I thought something similar. I went to IPVanish website a few days ago when this first happened, but there's nothing about the devices I use. Good news is that while it's one of the highest rated providers there's no number to call and it's been 4 days without a response to my first inquiry to them. So frustrating! Maybe on their end it has something like that and they clear out every few days hopefully if this is the case.
Click to expand...
Click to collapse
***UPDATE***
Well, it's ridiculously quirky but I figured out how to get it to work! I have to pick a specific server, then leave the app, then go back to it and it finally changes IP address and gives me internet!
My only persistent problem now is Kodi, which loads properly with no VPN connected but gives me a gray screen otherwise. UGH!
Not sure what the problem is. But for the nSATV I would recommend KeepSafes' (VPN Unlimited), which is only 26€'s for a whole Year, or about 100€ (or so), for a lifetime. And unlike your solution... It hasn't really ever screwed with my Systems nearly as much as whatever your running has. Such issues, that I do have with it are with both Amazon, and Netflix, which don't overly care for an active VPN much.
I'm not here to drive up sales for KeepSafe. (Perhaps your Provider offers a better service. Which they should seeing as they cost over 3x as much! Over a year.), It's just the first Provider I came across in the PlayStore, and FWIW have been nothing but, happy with them.

Categories

Resources