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I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
xxthemartianxx said:
I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
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i second that, seems to happen to me too even after a hard reset, i cannot login to youtube anymore. Facebook works ok but doesn.t download photos anymore. Does anyone knows what is causing this ?
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
johncmolyneux said:
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
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Used to work, didn.t and didn.t work after hard reset either so i hope it.s youtube.s fault, but .. how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
snowblindd said:
how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
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It just worked for me mate.
I've raised this with HTC - I'll report back if they have an answer/solution.
xxthemartianxx said:
I've raised this with HTC - I'll report back if they have an answer/solution.
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keep us noticed
The same problem here
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
hkwak said:
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
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Click to collapse
Mine also used to work a few days ago - most likely something YouTube has done.
T-Mobile Netherlands cannot help
I have the "There was a connection error while attempting to logon." aswell and called the Dutch T-mobile. I'm using a UK version of the HD2 and want to use the Youtube Widget aswell. The first helpdesk employee said it could be something with "bering" not sure what it is. The connection was dropped the seconde helpdesk employee switchde me to second line helpdesk, this guy told me no restrictions are in place AFHK. He also said that with iPhones they can do more, but since the HD2 isn't delivered by T-mobile he couldn't help.
I checked with a disabled Sim card and enabled WiFi connection and still got the "There was a connection error while attempting to logon." message. WHen trying http://m.youtube.com my login credentials just work on both connections (WiFi and 3G/H).
Are these widget controlled by the provider or youtube or a registry entry or ???
Best Regards, Onedb
Well as far as i see, the youtube connection error started to happen suddently to devices that didn.t suffer any change. I.m guessing that is somehow youtube.s fault and maybe it will be fixed in time. Same thing happend with rss hub when searching online for channels there was an error there too, now all works fine without doing any changes.
It looks like a lot of people have this problem, me included, and I hope that they will fix that soon, because it is very annoying.
i could log in to youtube normally on my original German rom, than i flashed wwe rom and since than i get the connection error every time
Hi ho, I have this annoying problem also
I buyed one today, and got the same problem, here in germany as well. So this should be a problem with youtube. Maybe they've changed the logingateway er sth. else.
Just keep trying until it works.
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
DMAND said:
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
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That article talks about video scraping, which obviously has nothing to do with this issue. I can't believe that a company like HTC just threw something together and hoped it worked. It must be relying on public API calls that are, for whatever youtubey type reason, failing.
I've never been able to login to the Sense youtube integration service. Facebook and Twitter works fine.
If anyone has a fix for this, I would really appreciate knowing about it
As far as I can tell, this is a YouTube problem - not a problem with our phones/software. I only say this because sometimes it works, and sometimes it doesn't. It doesn't matter what connection type I have (2G, 3G, HSPA, WiFi), it simply will not work, and then all of a sudden, maybe a couple of days later, it will.
I think the YouTube servers that the app connects to are just a bit shoddy, to be honest. Maybe they weren't expecting the traffic that's been generated by adding this functionality into a very popular mobile UI (don't forget that it's not just the HD2 that has this relatively new functionality now).
I don't know this for a fact. I just VERY strongly believe it.
My wife's brand new S5 just stopped connecting to the internet. Mobile data and wifi are on and were working with no problem the day before yesterday. But now they have seemed to stop working. She has done a soft reset and forgotten our home network. She tells me that she cannot download anything from txt messages, surf the internet or even play her game that requires access to the internet. She is already frustrated after having to change from a Iphone 4s, so this is not helping any. Any help would be greatly appreciated.
pinecone81 said:
My wife's brand new S5 just stopped connecting to the internet. Mobile data and wifi are on and were working with no problem the day before yesterday. But now they have seemed to stop working. She has done a soft reset and forgotten our home network. She tells me that she cannot download anything from txt messages, surf the internet or even play her game that requires access to the internet. She is already frustrated after having to change from a Iphone 4s, so this is not helping any. Any help would be greatly appreciated.
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Click to collapse
Do a factory reset. If after that the wifi and data still don't work, it might be time for a replacement. iPhones are defective too, just her luck that she gets the defective S5.
aooga said:
Do a factory reset. If after that the wifi and data still don't work, it might be time for a replacement. iPhones are defective too, just her luck that she gets the defective S5.
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Ok. Is there a all encompassing backup for these phones, like itunes was for the iphone? Something computer based and not just cloud based?
Thank you Aooga.
pinecone81 said:
Ok. Is there a all encompassing backup for these phones, like itunes was for the iphone? Something computer based and not just cloud based?
Thank you Aooga.
Click to expand...
Click to collapse
Try Kies. You can get it from samsung's site, but nothing compares to the iPhone backup.
aooga said:
Try Kies. You can get it from samsung's site, but nothing compares to the iPhone backup.
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I will give it a try in a few days once I get home. Thanks again.
I will update after the reset.
pinecone81 said:
I will give it a try in a few days once I get home. Thanks again.
I will update after the reset.
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No problem.
I tried searching this fourm, online, and no results after countless hours.
This is my problem. At work there is one big open network with a lot of extenders everywhere. When I got my new phone phone from BB when I broke my screen I tried to connect to it and it says " Connecting...." for a few seconds then automatically goes to "Saved".
I tried the obvious, forgetting network, rebooting phone, restoring to factory, updating firmware, nothing has worked so far. It always goes from connecting to saved. Every other device has worked flawlessly besides this phone
My last few phones have had no problem connecting. I do not have the authority to reboot the whole system, change frequently, add a pw, basically I'm only allowed to connect.
Wondering if anyone has experienced this problem, and might have any ideas or solutions. This is the only network that has ever gave me a problem.
Thanks for taking your time to read and help!
Sent from my SAMSUNG-SGH-I337 using XDA mobile
Has anyone else ever experienced this problem?
fals3illusion said:
I tried searching this fourm, online, and no results after countless hours.
This is my problem. At work there is one big open network with a lot of extenders everywhere. When I got my new phone phone from BB when I broke my screen I tried to connect to it and it says " Connecting...." for a few seconds then automatically goes to "Saved".
I tried the obvious, forgetting network, rebooting phone, restoring to factory, updating firmware, nothing has worked so far. It always goes from connecting to saved. Every other device has worked flawlessly besides this phone
My last few phones have had no problem connecting. I do not have the authority to reboot the whole system, change frequently, add a pw, basically I'm only allowed to connect.
Wondering if anyone has experienced this problem, and might have any ideas or solutions. This is the only network that has ever gave me a problem.
Thanks for taking your time to read and help!
Sent from my SAMSUNG-SGH-I337 using XDA mobile
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if i'm not wrong you need to reflash stock rom because your kernel is broken i get this problem with a galaxy s2 after that all working great
mugensiz said:
if i'm not wrong you need to reflash stock rom because your kernel is broken i get this problem with a galaxy s2 after that all working great
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Funny thing... I just got a brand new galaxy note 3 and it does the same thing... Making me think something with this Wifi setup and the galaxy family phones are not getting along. I'll try and see if I can talk to the Web tech and see if he can tweet something to get it to work.
Sent from my SM-N900V using XDA Free mobile app
Hi there,
Recently I discovered this issue: the “Smart Network Switch" is not working anymore.
For me this is very important, as here wifi connection is not that great like the Mobile Data network here. Wifi internet sometime downs without any notification but Mobile data network is 100% uptime 24x7. But so far the " Smart Network Switch" helps me great as I’ve to stay online over skype always, if the wifi lost internet then it automatically switch to HSPDA which helps me to stay online always even if I’m unaware the wifi internet is down.
Earlier even if the wifi internet link is ok still sometime it was switching to HSPDA by saying internet is slow, I don’t mind that but recently I was noticing even if the wifi was down for long time it wasn’t switching to HSPDA.
In short the "Smart Network Switch" isn’t working at all at any condition. I doubt it could be due to any recent installed app. But I’m not sure which one could. I checked the all recent installed apps accessibility list and removed Airdriod and CM Security which had full network access. But still that didn’t help.
I’m sure this is due to a software bug not a hardware issue. For more input and clues:
# Since over last six month my phone lost the vibration, the vibration motor is not working, I tested with hardware test. I’m really not happy with this phone. Its not yet completed 1year and couldn’t find any nearest service center. So its still working without the vib feature.
# Recently I’ve upgraded the local WIFI setup with a primary dual band TP-Link router and another wifi router as bridge with same SSID and password, this is to get better wifi coverage. Due to this dual router the wifi coverage is at full bar everywhere and the phone has the same. But I think this is nothing to do with this.
Please advice. Thanks in advance.
Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Have you tried a factory reset?
Have you removed the certificates from those apps?
Have you removed them as device administrators?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
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Thanks for your reply. No I don’t want to factory reset for now, this would be my last option as I have to a lots of work to get everything back, apps and data, setup etc.
No I did not removed the certificates from those apps. Never did this before. When I uninstall I always clear all data of those apps and then uninstall. How do I find certificates of those apps? I know the certificate location but don’t know how to find those specifically.
I removed them as device administrators if its require, if a app in dev admin, it cannot be uninstall.
Please advice. Thanks
Sorry, credentials, not certificates. Bloody autocorrect....
Settings > security. Scroll all the way down. You can either clear all user-added credentials all at once by hitting clear credentials, or look it up and deselect it manually under trusted credentials.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Yes here credentials are CA certificates, after reading your 1st post I checked that but there was none user added, all are system and its a huge list. Also the clear option grayed out as nothing there to delete.
I wiped system cache partition from recovery, ran it under safe mode but nothing helps. So I doubt this will fix even after formatting to factory setting. It could be a hardware issue.
The issue has been fixed after formatting and factory resetting the phone.
soumen.sam said:
The issue has been fixed after formatting and factory resetting the phone.
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As was originally suggested..
DSA said:
As was originally suggested..
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Yes but this made my work increase a lot to get back all previous apps and their data. Kies app backup didnt backup app data, only the apps itself. I didnt know that. It took me a a day to get every setting back. Their could be another way to clear data somewhere which I couldnt find.
ShadowLea said:
Have you tried a factory reset?
Click to expand...
Click to collapse
Any way it was very important for me, so that had to go for this. Thanks for the advice BTW.
Hello guys, I'm on Sprint and did everything possible nothing works any ideas. Thanks
UPDATE:i just found out that my phone only does that while connected to clearwire towers, on Sprint towers everything works fine, i called Sprint and no luck trying to convince then is the tower, they say is the phone i have to replace it. I added some screenshots any ideas sprint or the phone. Thanks
Update 2. I'm connected to the tower but I don't have upload service, i have added more screenshots.
More details would help others help you out. What issues are you having, etc?
Just a vague one liner is not enough.
Sorry some of my apps don't work on mobile data but on wifi work fine, some websites too like sprint.com, I tried resetting network, factory resetting, no luck the apps think Im not connected to a Network,thanks
I think I'm experiencing the same issues as you are. When you try to load a site like Amazon.com or Slickdeals.net, Chrome just hangs. I've factory reset my phone, tried different browsers, and tethered my connection to another phone and the issue persists in every single case. The only way I seem to be able to get around this is by changing the "Preferred network type" to EvDO or by using a different cell tower.
EDIT: Also, using Safe Mode doesn't resolve this issue.
MkVsTheWorld said:
I think I'm experiencing the same issues as you are. When you try to load a site like Amazon.com or Slickdeals.net, Chrome just hangs. I've factory reset my phone, tried different browsers, and tethered my connection to another phone and the issue persists in every single case. The only way I seem to be able to get around this is by changing the "Preferred network type" to EvDO or by using a different cell tower.
EDIT: Also, using Safe Mode doesn't resolve this issue.
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Click to collapse
I found out it doesn't work well with clear wire towers you have download but no upload, you can download signalcheck app to see where you are connected, sprint towers are fine.
I have tried calling,chatting, even tech store,so far they have no record of the problem
I'm having the EXACT same issues on Sprint. I've tried every suggested change that I could find, but nothing has resolved the problem. Also, went into a Sprint store this week, but reception was impeccable at the store, which made it impossible to replicate.
Any idea if it's a hardware or software problem? I'm unsure if I should keep the phone or not (14 days is up next Saturday). If it is software-related, I'll hold onto the phone.
illfrozn said:
I'm having the EXACT same issues on Sprint. I've tried every suggested change that I could find, but nothing has resolved the problem. Also, went into a Sprint store this week, but reception was impeccable at the store, which made it impossible to replicate.
Any idea if it's a hardware or software problem? I'm unsure if I should keep the phone or not (14 days is up next Saturday). If it is software-related, I'll hold onto the phone.
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Click to collapse
Download signalcheck and that will tell the type of network you are connected, i found out is the clearwire towers that are having the issue we don't have upload, i talked to a sprint rep and he is looking into it and i emailed essential to find out if software/programming or hardware related
Im attaching a screenshot with a Sprint tower, upload speed are good.
We have to keep calling Sprint until they knowledge the problem because according to them everything is fine, no record of this issue
latoso said:
Im attaching a screenshot with a Sprint tower, upload speed are good.
We have to keep calling Sprint until they knowledge the problem because according to them everything is fine, no record of this issue
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Have you tried using a VPN client to see if the issue persists? I just found that using Onavo's app clears up the issue until this gets fixed by Essential. The only caveat is that my plan throttles VPN usage past 10 GBs.
MkVsTheWorld said:
Have you tried using a VPN client to see if the issue persists? I just found that using Onavo's app clears up the issue until this gets fixed by Essential. The only caveat is that my plan throttles VPN usage past 10 GBs.
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Thanks that works great.
Sent from my PH-1 using Tapatalk
I've been monitoring my tower connections and via My Sprint app reporting data issues regularly. I really hope the Essential and/or Sprint can get this resolved.
MkVsTheWorld said:
Have you tried using a VPN client to see if the issue persists? I just found that using Onavo's app clears up the issue until this gets fixed by Essential. The only caveat is that my plan throttles VPN usage past 10 GBs.
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Wow, this really works. All the sites and apps that wouldn't load properly worked without issue. Maybe just a software issue after all??
illfrozn said:
I've been monitoring my tower connections and via My Sprint app reporting data issues regularly. I really hope the Essential and/or Sprint can get this resolved.
Wow, this really works. All the sites and apps that wouldn't load properly worked without issue. Maybe just a software issue after all??
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Click to collapse
The Essential Phone is either sending data in a way that triggers Sprint throttling or is not routing data correctly.
I tested out a Verizon SIM card today and experienced no issue, which validates that there's not a hardware-level problem.
For this of us who have Sprint and may have this issue but don't know anything about vpn's, is there a cost and a tutorial on how to use one?
Sent from my PH-1 using Tapatalk
iruntrains said:
For this of us who have Sprint and may have this issue but don't know anything about vpn's, is there a cost and a tutorial on how to use one?
Sent from my PH-1 using Tapatalk
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Click to collapse
Cost is pretty low for a VPN service. You download an app, subscribe to the service (if it's not free), and enable the VPN service. Usually, you set it and forget it. I personally chose a free VPN service because I'm cheap and don't mind being the product.
i've used a vpn ap, you install it, click a button, the vpn is activated.. then you use the net... then click the button again to turn it off when you want...
so i guess i'm going to d/l a vpn ap again to have it on standby in case it's needed. any recommendations anyone?
sprint aught to be paying you guys for finding and diagnosing their problem. call corporate and complain
edit: i think it was turbo vpn ap i used in the past, going to install it again
If anyone wants to get Sprint's attention, then I'd recommend contributing to a Sprint Community posting I made here:
https://community.sprint.com/t5/Ess...loading-on-LTE-data-connection/m-p/984821#M55
The more people that chime in on that thread, the more Sprint will notice and hopefully fix it or help Essential fix it.
MkVsTheWorld said:
If anyone wants to get Sprint's attention, then I'd recommend contributing to a Sprint Community posting I made here:
https://community.sprint.com/t5/Ess...loading-on-LTE-data-connection/m-p/984821#M55
The more people that chime in on that thread, the more Sprint will notice and hopefully fix it or help Essential fix it.
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I have tried that the specialist rep only sent me a private message and no updates, now he doesn't even answers his messages
Sent from my PH-1 using Tapatalk
latoso said:
I have tried that the specialist rep only sent me a private message and no updates, now he doesn't even answers his messages
Sent from my PH-1 using Tapatalk
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Looks like we're getting a fix on 2/5/18, according to the Sprint employee that's been responding.
Turn off band 41
What I did was got into *#*#DATA#*#* --> EDIT--> MSL:000000 --> LTE --> Band 41 OFF --> Reboot. This solved all the problems with data like going to amazon.com, etc. Download speeds are still great, no issues with streaming movies. Don't have to use a vpm anymore. Still waiting for Sprint/Essential to offer a fix, but till then with 41 off I have no connectivity issues. Hope this helps.
intermilo said:
What I did was got into *#*#DATA#*#* --> EDIT--> MSL:000000 --> LTE --> Band 41 OFF --> Reboot. This solved all the problems with data like going to amazon.com, etc. Download speeds are still great, no issues with streaming movies. Don't have to use a vpm anymore. Still waiting for Sprint/Essential to offer a fix, but till then with 41 off I have no connectivity issues. Hope this helps.
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How did you figure that out?
Sent from my PH-1 using XDA Labs