S7 or MM treating POP3 e-mail different than S5 JB - Samsung Galaxy S7 Edge Questions and Answers

Greetings. A long-time Android user and have setup many phones on both pop3 and corporate e-mail systems.
This has me perplexed. Another community had no answer so hopefully someone here can help. I have this issue with THREE S7's (2 edges) on TWC e-mail I have setup so I know it is not just one phone. I should have noted in that title that my S5 was on 5.0 lollipop by the time I stopped using it, not JB.
I have always used the standard e-mail app with a Time Warner POP3 account. I am familiar with IMAP but up until MM or the S7, the way it worked was great for me. I setup the phones for "delete from server when deleted on phone", or whatever the wording has changed to...and I have always had my desktop outlook client set to "delete from server". So during the day, all my e-mail was on the phone unless I deleted it. At the end of the day, Outlook would download what was left. But here is the different behavior. With my last phone, an S5 (and all prior android phones), when that phone next connected to that POP3 server, all of the e-mail that was no longer there would disappear from the phone. Yes, I am 100% sure I have been using the POP3 server/port number. This is how android behaved prior to the S7/MM. Now an Ipad always just left the e-mail on there (using the same server and ports). And.....that is what the S7 with Marshmallow is doing now. It will not delete any email from the phone when it syncs, you have to delete manually. And yes, I know that is how most people say POP3 works, but I am just explaining how things have been working to this point.
I know the obvious suggestion is that I have been using an IMAP setup for the last 10+ years. I can assure you I have not. The phones are setup with POP3 accounts using the POP 3 server/port. And Outlook is absolutely setup as a POP 3 account.
In fact, my old S5 is in airplane mode but on wifi. I just refreshed my TWC e-mail on my S5 and it still behaves EXACTLY the way it used to. All the old e-mail went away and only the e-mail that came in since I closed outlook showed up. So what has changed with the MM e-mail client behavior or e-mail settings? I see no new settings in there for this.
If this behavior is now "as expected" or an "enhancement", I am going to have to figure out how to switch to IMAP without messing up everything I have saved locally now in multiple folders and is working. I don't want to keep anything on the ISP's server, I want access to it during the day, then at the end of the day I want outlook to suck it all down. And then I want my phone to start downloading email after that moment that Outlook cleared out the e-mail for the new day....
Thanks for any help! Other than this e-mail issue (and the garish e-mail client colors) I love the device.
BJBBJB

I have exactly the same issue after receiving the Marshmallow update on a Samsung Galaxy S2 tablet yesterday, and I also have done email setup many times on various devices. I've seen many posts about this problem (bug) in various forums but no solution other than to abandon the stock email client. My work email server is pop3 and has no IMAP option. Very frustrating and no doubt a "feature" of MM.

After setting up multiple MM devices, the only solution that worked for me unfortunately involves IMAP.
I use IMAP on my phone and tablet, and pop3 on my PC desktop client. This most closely mimics the behavior of android devices prior to MM.
With the extensive discussion and analysis and fixes when even a little prompt is changed or some other minor item, it amazes me that this obvious change was never explained by the android code writers in detail. Like you, it was all user forum discussions that confirmed the behavior but no fix other than the workaround.
BJBBJB

Related

Receiving text messages related to ALL of my email accounts

Hello,
My MDA is set up to grab my exchange email, etc over the air through activesync. When I set up the account on the MDA, the setup wizard told me that I could set the account to grab new messages as they arrive. That of course sounds great so I chose that option.
Anyway, occasionally (not always) when I receive a new message on the exchange account, I get a text message silmultaneously with the same from address and subject as the new exchange email that arrived. I assume that "directpush" works by sending out these texts to trigger an activesync. However, as I mentioned, i don't ALWAYS get these texts. Also, it appears that I occasionally get texts a day after the message arrives in my inbox and even after I know I've read and deleted the message from my MDA.
Regardless of the sporadic nature of the texts, shouldn't the MDA keep them hidden from me? It's a little frustrating having to go thru and delete all these erroneous messages.
Any suggestions as to how I can clean this mess up?
First you need to provide more information.
What Rom are you using?
Only AKU 2.x Roms support Direct Push and then you need to have the correct version of Exchange Server (I think 2k5 sp2).
Direct Push does not use SMS but rather a heartbeat via GPRS.
I believe the old version of AS with Exchange Server used SMS (1.x Roms).
Thanks for the response.
I'm using xelencin's rom http://forum.xda-developers.com/viewtopic.php?t=53300
I have "direct push" turned on via the comm mgr. My office uses exchange 2k3, not sure what service pack. I don't believe there is such a thing as 2k5.
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
kyphur said:
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
Click to expand...
Click to collapse
The thing is, it works. I get mesages delivered to my phone nearly instantly. However, my SMS box is full of useless crap and this dilutes the usefullness of SMS in general.
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
kyphur said:
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
Click to expand...
Click to collapse
Ok, that makes sense. I'll get a hold of the exchange admin weds and see if he can do anything for me.
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
pmow said:
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
Click to expand...
Click to collapse
Interesting. I removed the relationship from activesync (activesync basically now asks me to set up sync with a pc or exchange server), but I'm still getting the texts. Sometimes, I'm getting duplicate texts. They're all coming from "701" if that helps.
HALP!
Dr Puttingham said:
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
Click to expand...
Click to collapse
Is there anyway for me to check the version of exchange as a user?
Ya, the SMS thing is a concern for me. I had to sign up for a text plan on tmobile so that I don't end up oweing a fortune at the end of the month!
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
Also, I just re set up my exchange OTA active sync. I get a "pop up" saying that I can synch as items arrive. When I go into "schedule", there's a link there to set that up which then asks for "Text messaging address for this device". Previously, I put in [email protected] which seems to work, but maybe I need to enter it differently some how?
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
I have an idea.
It appears that even the new versions of exchange have the feature "AUTD" which does the SMS message triggered update. I set up the exchange account for "auto update" 2 times now, but haven't set it up a 3rd. Is it possible that when the user configures the auto update feature, it triggers the AUTD sms messaging bit on the server? Since I've done it twice, I'm now getting two sms messages per incoming email. However, previously, when i had pocket outlook configured to handle the auto-update bit, it was concealing one of the two identical SMS's, but not the other.
I'm sure I explained this horribly, but it was worth a shot.
Not sure why I didn't notice this earlier...
I'm getting texts related to ALL of my email accounts configured on the device. This includes the exchange account mentioned earlier, but also two GMAIL accounts. For what it's worth, I set these two gmail accounts up through the tmobile set up wizard and later deleted the accounts from the device in an attempt to test things out. When the accounts were setup, they seemed to be grabbing the mail through a tmobile proxy or something instead of directly from the gmail servers.
No idea why I'm getting these messages, but this is getting crazy!
Stranger and stranger! I think that I would contact T-Mobile asap and cancel that SMS. I personally have never had any need for Texting, etc but people have different needs.
What I would start out with is to hard reset the phone after syncing it. Then I'd delete the partnership with AS. I'd setup my Exchange by installing your Exchange server's Security Certificate on your device(which you should keep on your SD card), configuring the AS on the device, never connecting to the PC. Wait a while to setup your GMail accounts, etc. ... one step at a time.
Good luck!
Steven
chow
RESOLVED!
Ok, I think I figured it out.
T-mobile apparently uses these text messages to trigger email synchs.
I logged into my tmobile account and decided to pay attention to the "t-zones" section for the first time. "Setup My E-Mail" takes you to a page that allows you to configure email accounts for your device. It also allows you to check your email for those accounts. Anyway, there's an "Alerts" section that you can configure and it appears to relate to these texts that I've been receiving. Even my exchange account was configured here and was setup to send the text messages.
Additionally, it appears that I wasn't being charged for the texts. None of them have shown up in my online bill.
I believe that ALL of this was the result of using the tmobile email setup wizard that's included on the phone xelencin's cooked rom.
Whew, I feel like I've solved a puzzle.
Good for you! Makes sense now...
I've never run that email wizard myself, always manually create the accounts.
Steven
chow

Email woes on Sprint

Here's the low-down: The company I work for has required all managers to use email capable mobile devices. As a result, my manager was issued an HTC Snap through our company's Sprint account. The device is solid enough itself, but we're having some trouble getting it setup on our company email. We go through messaging, setup an internet email account with all the correct servers (IMAP) and login information, but every time we try to connect, the device says it wasn't able to establish a connection.
Now, a couple other managers got Treo Pro devices and we ran into the same problems, however on the Treo, there's an option under messaging to setup Outlook email which, when we plugged in the company server information, everything went through flawlessly. (Curiously, this option is missing on the Snap. Possibly a difference between WM pro and standard?)
On a side note, I was able to setup my Fuze to access our company's email through both the Outlook option and as a standard email account. I have also been able to get it working with no problem with my T-Mo SDA, however both of my devices were on AT&T and the later is, of course, WM5.
I am able to setup Gmail IMAP on the Snap with no problem, so I know the device is able to handle it.
So what I'm trying to find out is if anyone else has encountered a similar problem with their Snap accessing email accounts from private servers. If so, have you found a work around?
The only alternative I can come up with is to get a Treo, but to be honest, my manager is having a hard enough time adjusting to the Snap. I do NOT want to introduce a touch-screen to the learning curve. (He is fresh off a Moto ic502.)
Problem solved. Turns out, the 'outlook email' option on the WM pro devices is the same as going to ActiveSync and setting up an exchange server. All of his contacts and emails are coming through fine.

Help with Yahoo Mail! Downloading all my inbox for unknown reason!

Hey guys,
I am having this really weird issue with my email (which is Yahoo mail). I would initially set up my email as usual, i.e. by entering username and password and let it do it's thing.
I had setup my email settings as "download messages for the past 3 days" but for some reason after leaving the phone in sleep mode for several hours (i.e. overnight, while charging or unattended at work), it will then start downloading everything in my inbox under yahoo mail which is around 3,5xx emails without me knowing! and then the phone will start to become very very sloooow... having manila running 90-95% at all times, (my observation) apparently windows mobile email is trying to sync everything from the inbox (after finish downloading) to HTC sense which is causing a Big Slowdown! which is i think the reason why manila runs at 90-95%.
this has been an issue for me since i bought the phone, so i always end up deleting the account on the phone so it'll stop the sync to HTC sense and stop manila from running 90-95%.
It is very annoying and i was wondering if there is anybody over here has experienced the problem and solved it?
i have also tried upgrading my rom to the current european 1.6x but no luck and still acting the same. I just don't want to stop using the email that i've been using for the last 9 years just because of this.
I will greatly appreciate any help.
Anyone>?????? anybody??????? i am sure some of you uses yahoo mail.
just wanted to find out, if anybody is under the same situation when using yahoo mail!
thanks
How did you add your account in the first place? You should just enter your email address and let the HD2 setup automatically.
I guess you setup pop3 instead?
I'm facing the same issue. I went to HD2 email setup, entered the email address, password and used the default yahoo settings which HD2 suggested.
For the first 2 days I kept getting all new emails. However on the 3rd day overnight it downloaded the whole yahoo mailbox with over 2500 emails. Had to delete the account and add it back a couple of times, but the issue keeps recurring.
Any ideas what I'm doing wrong here. Is there any setting I need to change to prevent this from happening?
Chaps,
Don't know what settings you are using for Yahoo but if you want to restrict how many emails get downloaded to your device then do the following:
On the device go to Inbox>Menu>Tools>Options>Email Account (whatever you have called it). Tap on that and then tap on Send/Receive schedule.
Form here you can set the frequency of updates and how many days worth of emails you want downloaded onto the device.
Hope this is helpful
WB
This issue also exists on my Raphael. Started a few months ago for some reason.
No matter what you set your retention limit to (3 days, 7, etc) it always tries to pull everything and bogs the phone done like crazy. Last time I wiped it, it was set to 7 days and it had email dating back to Jun 09.
Any idea on a resolution? as it seems to be affecting various devices.
up to now, i am still experiencing this problem.
i have tried everything.. i.e. hard reset, flashing to duttys holy grail v.05 rom and after setting up everything, it will still the same issue.
this issue only applies to yahoo mail.. i never had issues with gmail.
i wonder if it's because i am not using mail plus which requires a monthly fee and benefit you to use outlook using forwarding.
i never had this issue wih the iphone, although if you search yahoo, they specifically support iphone and blackberry only and regular mobile phones.
i have this problem too. i think its has something to do with Yahoo POP settings rather than our device. Gmail has a much more advanced mail settings than Yahoo. The gmail (IMAP) which is free is much better than yahoo plus (POP).
delete the accoun and wehn setting up again choose advanced settings you will find what limits this things
Same problem here
Hello, I have this problem in my Touch Pro 2. Haven't found a solution yet but I think the problem is at yahoo mail b/c i have used other imap and pop emails w/o having this behaviour.
It's probably some maintenance yahoo does to their servers that changes each mail datetime and thus, the WM mail client bring all inbox items and the phone gets freezed.
If someone find a solution for this issue please let me know.
regards,
Yasel
Same problem...
I am seeing this for my Yahoo mail on my Imagio also. It doesn't matter what the settings are, every few days, my entire inbox starts downloading (10000+ messages) causing the phone to hang & requires a hard reset.
Has anyone found a fix?
crude workaround
weird, this has started to happen to me on my tp2 in the last couple of weeks, maybe yahoo is doing something to different servers on a rolling basis.
Until it's fixed I've set up a folder within yahoo via my pc where I've dumped all emails over a couple of weeks old. I haven't synced my phone with that folder so myinbox is limited to a couple of hundred mails at the most. Once the issue resolves itself I'll put them back.

Google Nexus 7 Exchange Email - offline actions don't sync properly when online

Hi. I've just started using a Google Nexus 7 using jelly bean (4.1.1) and I have not rooted the device. So far so good except for the Exchange email client. I've set up the account and all seemed to be working fine and then I went out of the house... and I started to have some problems. Two problems: 1. Replying, in spite of checking the "include quoted text" button the replies did not include the quoted text. This happened when I wrote the email when I was either offline or tethered to my mobile's wifi hotspot when on a train. The connection was probably poor and this may have been the issue but it was a bit worrying - especially as a couple of emails went to clients and made no sense without the original text being included. 2. Emails I deleted from the inbox when offline.were deleted from the tablet inbox, and when I synced, remained deleted, but did not delete from the inbox of other exchange devices (my mobile and my pcs/laptops). I reinstalled and that solved the reply issue. But still I have found, if I delete emails when offline,even when i do a full sync when online, they remain in the exchange inbox (pcs/laptop/mobile/outlook web access) but they are not in the tablet inbox and even when I resynchronise the tablet,the inboxes don't match between tablet and other devices. All the other devices, the inbox matches when they are all freshly synced.
I am deeply fed up about this. The tablet's been great but I feel like I've just gone back 6 years to dodgy exchange syncing. I have run exchange on my android v2.2 htc desire for a couple of years without issue and it's been a joy.Hoping someone may know what I can do,re. fixes, or even who at android/google/asus I should tell/might provide a fix. I want to avoid rooting and I know about touchdown but would prefer to work with the native email client to save on space and I've used touchdown before and found it unsatisfactory for my needs. Any help and advice would be appreciated. I'm not a developer but I'm a savvy user and can follow instructions well!
I've googled a lot in the last few days and though I've seen lots of talk about faillure to set up Exchange in the first place, I've not seen this issue yet. But I think I'm probably one of the earlier users of exchange on this device. It seems unlikely but I suppose possible it's just me but perhaps someone can tell me about that too. Could it just be my version of active sync/jelly bean/google nexus that has this issue!?
Thanks for any help.
Same problem here. Just did a bunch of email on an airplane and after landing, connecting to wi-fi, and syncing, none of the changes were synced to my laptop or even to the hotmail web client. I really hope someone has a solution to this as it is really unacceptable.
same problem
I have the same problemwith my nexus 7 (v2):
I reply to an email and I check "include quoted text" and this part is not sent.
any ideas? This concerns only emails received via my exchange (corporate) account.

[Q] Deleted emails on my laptop don't get deleted on my Note 3 - HELP!

Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
ben1000 said:
Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
Click to expand...
Click to collapse
Hi Ben,
Since you are using a stock email client on your notebook, how have you enabled the syncing with your Note 3. When using GMail and other email clients, there's an API within the device which queries the email server requesting new notifications based on what you've triggered your device to query. With a stock email client, this does not always succeed as some ISP's have crippled 3rd party applications from querying their servers.
Hope this helps!
I'm not sure what you mean by a 'stock email client on my notebook'. It's Apple Mail, but I can use my webclient too..
As I mentioned, I'm not using an ISP. I use fastmail.fm
I have enabled 'syncing' on the phone... or else I wouldn't be getting new mail at all, I suppose...
So, getting new mail is not an issue. The issue is that mail deleted on my laptop is NOT deleted on my phone. So, if I delete 100 spam emails on my laptop, they are still on my phone. Again, only with the standard email client. It works perfectly with K-9.
Sorry if I've misunderstood your response. Can you elaborate what I may be doing wrong?
Best,
Ben
cellrama said:
Hi Ben,
Since you are using a stock email client on your notebook, how have you enabled the syncing with your Note 3. When using GMail and other email clients, there's an API within the device which queries the email server requesting new notifications based on what you've triggered your device to query. With a stock email client, this does not always succeed as some ISP's have crippled 3rd party applications from querying their servers.
Hope this helps!
Click to expand...
Click to collapse
I started having problems with the stock email app on my note 2 & gave up on it & went over to using K9 so when I got my note 3 I expected problems with it but gave it another chance & it's completely screwed up. It constantly downloads mails I've deleted & shows them as unread & sometimes displays only old mail from about a year ago.. its a total mess... its doing that "your password has changed couldn't connect" thing that it also did on my note 2... I've now deleted all the accounts off it & only use K9.
Sent from my SM-N9005 using xda app-developers app
ben1000 said:
I'm not sure what you mean by a 'stock email client on my notebook'. It's Apple Mail, but I can use my webclient too..
As I mentioned, I'm not using an ISP. I use fastmail.fm
I have enabled 'syncing' on the phone... or else I wouldn't be getting new mail at all, I suppose...
So, getting new mail is not an issue. The issue is that mail deleted on my laptop is NOT deleted on my phone. So, if I delete 100 spam emails on my laptop, they are still on my phone. Again, only with the standard email client. It works perfectly with K-9.
Sorry if I've misunderstood your response. Can you elaborate what I may be doing wrong?
Best,
Ben
Click to expand...
Click to collapse
Hi Ben,
Based on your initial post, I though there were two issues:
Problems with your Apple Mail syncing with fastmail.fm and vice-versa
Problems with the K-9 application installed on your Android device syncing with fastmail.fm and vice-versa
Sorry for any confusion my post may have caused! This will be the best way to explain things and let me know should you have questions...
K-9 is an email client which you have installed on your Android device. This client has been configured during its initial setup so when you receive new mail, it is delivered to K-9 on your Android device. Syncing has been turned on so what you do with the remote client (K-9) will reflect on the server (fastmail.fm) and vice-versa. There is usually some type of setting triggered where on conflict, the server takes priority.
The above as you've suggested is working correctly but the problem here is with your Apple Mail:
Apple Mail is your client application within OS-X which supports the handling of email. During the configuration of this application, you have entered all your server settings for fastmail.fm so this client (Apple Mail) will query and pull email from the fastmail.fm server either real time, in specific intervals (5 min, 10 min etc...) or simply when you click a "Check Mail" button.
The problem you have is whenever you update Apple Mail, the changes are not reflecting (or syncing) to your device. I do not know much about Apple Mail but your issue would lead me to the conclusion you have disabled this ability within your Apple Mail program. I would double check your settings and make sure you have enabled your Apple Mail program to propagate changes to the server. This will allow changes made to email within your remote client to update server-side and should reflect across all your devices which are configured with the fastmail.fm email account.
The only issue is Apple products are very strict with their security measures so I know the Apple Mail client will download from the server but I'm unsure if it allows a post-back to update the server regarding changes made through the Apple Mail client. I'm sure it's a simple fix within the settings but if not, I'm assuming it has to do with a layer of security being implemented by Apple but not being an Apple user myself, someone else would need to clarify.
Hope this helps!
Howdy...
There's nothing wrong with Apple Mail... Working perfectly.
Nothing wrong with the webapp from Fastmail. Also perfect.
Nothing wrong with K-9. Works perfectly.
The issue is with the stock Android Mail app on my Note 3.
Cellrama... I sincerely appreciate your efforts, but perhaps you could confine yourself to just dealing with that issue, as I seem to be having a very tough time explaining the situation to you... There's nothing at all wrong with the laptop, webapp, or K-9. They have all been working as they should for several years now...
My only issue is that I would like to receive email notifications on my Gear.. So, I have to use the default Android email client.
But, as was stated by the other poster, it seems not to work correctly. When iMAP email is deleted, that delete should sync across all clients. With me, it's syncing perfectly with every client except Android Email.
I apologize if my initial post confused you. I'm new to this forum, and I don't seem to be having much luck describing the problem in a way you are able to understand, so again, I apologize.
If anyone else has a solution to the issue, I would greatly appreciate your input.
Best,
Ben
cellrama said:
Hi Ben,
Based on your initial post, I though there were two issues:
Problems with your Apple Mail syncing with fastmail.fm and vice-versa
Problems with the K-9 application installed on your Android device syncing with fastmail.fm and vice-versa
Sorry for any confusion my post may have caused! This will be the best way to explain things and let me know should you have questions...
K-9 is an email client which you have installed on your Android device. This client has been configured during its initial setup so when you receive new mail, it is delivered to K-9 on your Android device. Syncing has been turned on so what you do with the remote client (K-9) will reflect on the server (fastmail.fm) and vice-versa. There is usually some type of setting triggered where on conflict, the server takes priority.
The above as you've suggested is working correctly but the problem here is with your Apple Mail:
Apple Mail is your client application within OS-X which supports the handling of email. During the configuration of this application, you have entered all your server settings for fastmail.fm so this client (Apple Mail) will query and pull email from the fastmail.fm server either real time, in specific intervals (5 min, 10 min etc...) or simply when you click a "Check Mail" button.
The problem you have is whenever you update Apple Mail, the changes are not reflecting (or syncing) to your device. I do not know much about Apple Mail but your issue would lead me to the conclusion you have disabled this ability within your Apple Mail program. I would double check your settings and make sure you have enabled your Apple Mail program to propagate changes to the server. This will allow changes made to email within your remote client to update server-side and should reflect across all your devices which are configured with the fastmail.fm email account.
The only issue is Apple products are very strict with their security measures so I know the Apple Mail client will download from the server but I'm unsure if it allows a post-back to update the server regarding changes made through the Apple Mail client. I'm sure it's a simple fix within the settings but if not, I'm assuming it has to do with a layer of security being implemented by Apple but not being an Apple user myself, someone else would need to clarify.
Hope this helps!
Click to expand...
Click to collapse
ben1000 said:
Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
Click to expand...
Click to collapse
Ben,
When you setup your fastmail account, did you set it up as a "POP" account or an "IMAP" account? POP accounts will only pull a copy of the email from the server to your device, but will not push changes made on your device back to the server. IMAP, however, is a two-way email protocol that will push changes made on your phone to the server. It looks like Fastmail supports both POP & IMAP, so I would try following the instructions listed here.
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
edwmsjr said:
Ben,
When you setup your fastmail account, did you set it up as a "POP" account or an "IMAP" account? POP accounts will only pull a copy of the email from the server to your device, but will not push changes made on your device back to the server. IMAP, however, is a two-way email protocol that will push changes made on your phone to the server. It looks like Fastmail supports both POP & IMAP, so I would try following the instructions listed here.
Click to expand...
Click to collapse
ben1000 said:
Howdy...
There's nothing wrong with Apple Mail... Working perfectly.
Nothing wrong with the webapp from Fastmail. Also perfect.
Nothing wrong with K-9. Works perfectly.
The issue is with the stock Android Mail app on my Note 3.
Cellrama... I sincerely appreciate your efforts, but perhaps you could confine yourself to just dealing with that issue, as I seem to be having a very tough time explaining the situation to you... There's nothing at all wrong with the laptop, webapp, or K-9. They have all been working as they should for several years now...
My only issue is that I would like to receive email notifications on my Gear.. So, I have to use the default Android email client.
But, as was stated by the other poster, it seems not to work correctly. When iMAP email is deleted, that delete should sync across all clients. With me, it's syncing perfectly with every client except Android Email.
I apologize if my initial post confused you. I'm new to this forum, and I don't seem to be having much luck describing the problem in a way you are able to understand, so again, I apologize.
If anyone else has a solution to the issue, I would greatly appreciate your input.
Best,
Ben
Click to expand...
Click to collapse
Ben,
Your initial posts refers to multiple devices and what works/doesn't work. I fully understood your post and was trying to provide you a little background information. I apologize if you took offense but when I ask what stock email client you're using on your notebook and the response received by you is you're unsure what I mean but you use "Apple Mail"... Well that's an email client!
The issue is when using the stock email application provided by Android, when you make changes through your Apple Mail program, this is not syncing to your device or to your Galaxy Gear for that matter. The simple answer is... With your stock Android application, as long as you have enabled IMAP, email should sync effortlessly. This has already been suggested by another member. If it is not working, you will need to check the settings in your Apple Mail client as well as your stock email application within Android. There is most likely something on the server which is blocking your sync. I would even log into fastmail.fm through your web browser and check the settings on their server to ensure everything is set correctly. As for the Galaxy Gear device... Well, I would not buy this as I've heard more bad than good and one review set focus on it's poor ability to sync email.
Hope this answers your question with more clarity.
---------- Post added at 08:53 PM ---------- Previous post was at 08:31 PM ----------
ben1000 said:
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
Click to expand...
Click to collapse
I think it's more to do with a settings issue server-side (in the settings on fastmail.fm) or through one of your clients which is used to access your email. You rely on a web-based email solution (fastmail.fm) which you access using one of many programs installed on an array of devices. The problem here is when using the stock Android application for mail, any modifications made to mail through your notebook running "Apple Mail" will not propagate across the server and update live on your device using the stock Android mail app. You already have stated every other application and program work but it's just the stock Android mail application.
This would lead me to believe the stock Android mail app does not support fastmail.fm. Many API's developers now use are custom and specific to targeted applications such as an API call to communication with GMail and their array of services. I agree you're issue pertains to the stock Android mail app. Is this an Android problem??? Just as much as it is a fastmail.fm problem. Fastmail.fm is not your most popular email program therefore, developers will not be flocking to purchase custom API's for implementation into their software.
You have answered your own question circuitously! I use the stock email app for GMail and Outlook without problem so the developer has implemented the proper API's to interact with IMAP on these specific servers but I will assume has opted against this for a less popular web-mail server.
Hope this helps!
Actually, I think it's far more likely that Apple Mail, Fastmail, and K-9 all work perfectly, and that, as has been suggested by others many times on this forum and even on this thread, the stock Android app is flawed... This would make sense, since I'm sure Google would rather you use Gmail than some other provider.
Thanks for your time, but there are many assumptions in your email that are wrong... but let's just call it quits at this point. No need to reply, as I won't be checking.
I truly appreciate the time and detail you put into your post, and I'm sure you'll help many others.
Best,
Ben
PS: I've been using the Galaxy Gear for about a week, and find it a wonderful companion. I highly recommend it. Is it perfect? No, but I believe it's the best smartwatch out there currently, and it has exceeded my admittedly lowered expectations...
cellrama said:
Ben,
Your initial posts refers to multiple devices and what works/doesn't work. I fully understood your post and was trying to provide you a little background information. I apologize if you took offense but when I ask what stock email client you're using on your notebook and the response received by you is you're unsure what I mean but you use "Apple Mail"... Well that's an email client!
The issue is when using the stock email application provided by Android, when you make changes through your Apple Mail program, this is not syncing to your device or to your Galaxy Gear for that matter. The simple answer is... With your stock Android application, as long as you have enabled IMAP, email should sync effortlessly. This has already been suggested by another member. If it is not working, you will need to check the settings in your Apple Mail client as well as your stock email application within Android. There is most likely something on the server which is blocking your sync. I would even log into fastmail.fm through your web browser and check the settings on their server to ensure everything is set correctly. As for the Galaxy Gear device... Well, I would not buy this as I've heard more bad than good and one review set focus on it's poor ability to sync email.
Hope this answers your question with more clarity.
---------- Post added at 08:53 PM ---------- Previous post was at 08:31 PM ----------
I think it's more to do with a settings issue server-side (in the settings on fastmail.fm) or through one of your clients which is used to access your email. You rely on a web-based email solution (fastmail.fm) which you access using one of many programs installed on an array of devices. The problem here is when using the stock Android application for mail, any modifications made to mail through your notebook running "Apple Mail" will not propagate across the server and update live on your device using the stock Android mail app. You already have stated every other application and program work but it's just the stock Android mail application.
This would lead me to believe the stock Android mail app does not support fastmail.fm. Many API's developers now use are custom and specific to targeted applications such as an API call to communication with GMail and their array of services. I agree you're issue pertains to the stock Android mail app. Is this an Android problem??? Just as much as it is a fastmail.fm problem. Fastmail.fm is not your most popular email program therefore, developers will not be flocking to purchase custom API's for implementation into their software.
You have answered your own question circuitously! I use the stock email app for GMail and Outlook without problem so the developer has implemented the proper API's to interact with IMAP on these specific servers but I will assume has opted against this for a less popular web-mail server.
Hope this helps!
Click to expand...
Click to collapse
ben1000 said:
Actually, I think it's far more likely that Apple Mail, Fastmail, and K-9 all work perfectly, and that, as has been suggested by others many times on this forum and even on this thread, the stock Android app is flawed... This would make sense, since I'm sure Google would rather you use Gmail than some other provider.
Thanks for your time, but there are many assumptions in your email that are wrong... but let's just call it quits at this point. No need to reply, as I won't be checking.
I truly appreciate the time and detail you put into your post, and I'm sure you'll help many others.
Best,
Ben
PS: I've been using the Galaxy Gear for about a week, and find it a wonderful companion. I highly recommend it. Is it perfect? No, but I believe it's the best smartwatch out there currently, and it has exceeded my admittedly lowered expectations...
Click to expand...
Click to collapse
There's no assumptions in my email which are wrong but hey... everyone is entitled to their opinion. If you read a bit closer, I agree with what you've stated! Your response mirrors mine in that the Android email app is flawed. Whether this is due to lack of API implementation or forced by other more dominant email providers, that's anyone's guess.
Glad you like your Galaxy Gear. I cannot comment but based on reviews, I would tend to shy away myself but that's great it works for you.
Thanks and have a good night!
ben1000 said:
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
Click to expand...
Click to collapse
Ben,
Just want to clarify to make sure we didn't miscommunicate. I wasn't asking if Fastmail is IMAP...i know that it supports both IMAP & POP. My question was did you set it up as an IMAP account on your phone. When adding an email account via the stock email app on the Note 3, after you enter your email address & password and pressing the "manual setup" button you'll be asked if it is a POP account, IMAP account or Microsoft Exchange ActiveSync account. If your server supports IMAP and you set it up as an IMAP account on the phone, it should work. It's a universal protocol that is supported on both ends. Sorry if I misunderstood your response...just wanted to make sure I was clear.
Thanks,
Ed

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