There is probably an answer to this problem somewhere already but I haven't managed to find one that solves it for me so I decided to open a thread here incase someone could help me before I rip my hair off.
The problem is that my voice is completely silent in the opposite end during a phone call but when I turn on speakerphone it works perfectly fine, it also works fine when I use a headset even if it doesn't have an own microphone. So this makes me think it's more of a software than hardware problem as the microphone is obviously working?
One thing that is so weird is that when I plug in a headset without a mic, everything works as it should, then when I pull out the headset it continues to work as it should, not only on speakerphone, even if I end the call and make a new one it still works but after a while the problem is there again.
What I've tried to do to solve the problem:
Factory reset twice
Updated to latest OS
Cleaned the holes
I'm forever grateful to the one who helps me solve this.
is there an solution?
Related
Hey everyone,
I have imate jasjar, my microphone was working good till I completed last call 2 hours back, and suddenly person at other end wasnt able to hear voice, and I figured out my microphone stopped working.. I thought its a hardware problem.. but when I speak very close to microphone, person at other end can hear, but when I speak normally they cant.. earlier they could but now they cant.. and this happend suddenly between call, I did not do anything.. I tried enabling and disabling Microphone Gain Control but it doesnt help out, can anyone help me out? I did 2 times hard reset as well but no help
have you tried upgrading your radio?
I have a very similar problem with my Universal. Microphone and HP doesn't work. It's not a software problem, I tryed to flash different rom version, soft reset, hard reset. The phone works only with headset. I think it's a problem with jack connector detection. Even if no jack is plugged, i can't use button "Activate HP" during a call.
elmath said:
I have a very similar problem with my Universal. Microphone and HP doesn't work. It's not a software problem, I tryed to flash different rom version, soft reset, hard reset. The phone works only with headset. I think it's a problem with jack connector detection. Even if no jack is plugged, i can't use button "Activate HP" during a call.
Click to expand...
Click to collapse
This problem was highlighted before and its due to the design of the connector. Apparently the only way to over this is by plugging the phone in and out several times until the phone acknowledges that the headset has been removed.
Its because of this problem that I do not use the headset on my Exec.
So, my phone stopped working a few days ago. I've been running WM6 for quite some time now and I've even tried going back to Tmobile's ROM. Basically, when I receive/make a phone call, I can ONLY hear the person if I put them on speaker. They can hear me regardless, but I can't hear them. Pretty annoying.
Any ideas?
Heh! Quite a coincidence!!! I cannot hear anything from the headset either and it happened a short while after I upgraded to XDA6. It work fine with the stereo headset as well as with a BT one. The difference in my case is that I cannot switch to speakerphone. The phone is deaf without a hands-free device.
I have posted a separate thread on my problem - here it is
i have the same problem. phone is dead without a handsfree it happened to me last night all was good, i was listening to music to handsfree and removed them to make a call and it didnt work anymore..i reinstalled the rom, but no sound..any help anyone?
maybe the phone is stuck on handsfree..it things that the handsfree is plugged in or something?
problem solved trustworthy, i've put the jack in and out a few times..and now the sound works there is a switch that is pressed when you plug in the jack and maybe it got stuck on handsfree..try pressing it a few times..i don't know. now my phone works. i'll never plug in a handsfree again
I had the same problem--it was still under warranty...new MDA was the solution.
By the time it goes again I hope the next generation will be here!
I have the same problem as lilcam, the earspeaker is dead. I had the same problem once, and the service chage the speaker, first and the ringer, later and stars working just fine. Now, the silent speaker hits again and service says is not the same problem and they cant repar it. Does anybody have a clue?
Sisqo said:
problem solved trustworthy, i've put the jack in and out a few times..and now the sound works there is a switch that is pressed when you plug in the jack and maybe it got stuck on handsfree..try pressing it a few times..i don't know. now my phone works. i'll never plug in a handsfree again
Click to expand...
Click to collapse
Thanks for the hint, but I REPLACED the handfree jack and it still wouldn't work without the headset
The people, who got it serviced told me that there was a problem with the mmainboard, that they cannot deal with. As I've mentioned in my thread, they also told me that a faulty handsfree jack was a frequently occurring problem with the 9100. I would recommend to pdebeitia and Sisqo to try replacing the jack. Hopefully it might help...it did not work for me though...
BTW, pdebeitia and Sisqo, what ROM are your MDA's running or were runnig at the time when it happened?
Hi all,
yesterday, the following parts of my Uni stopped working properly:
- speakers
- phone speaker
- microphone
Not only was there no sound at all coming from the speakers, but when I made a phone call, I couldn't hear the other person and neither did they hear me. The phone was thus rendered pretty much useless. I didn't try it when making calls, but when I turned on music, it played without problems when I plugged in the headphones.
Reseting didn't help so I reflashed the unit.
Everything was fine wor a while, but then the problem occured again.
This time, reseting the device solves the problem, but only for a few minutes - then the sound stops working again. EDIT: oh and now I also discovered that it starts working again at some times for no obvious reason and goes back to not working in a short while *CONFUSED*
Does anyone have an idea what it could be caused by and how to solve it? Many thanks!
I had a similar problem earlier.Try putting ur headphone jack in and out a few times,this generally sorts out the problem.It has to do with a small pin in the headphone socket which diverts the sound to the headset when it is plugged in and the pin has to come back in position when the headset is disconnected.What happens is that the pin gets stuck,so even when u disconnect the headset,it still diverts the sound to headset mode.PM me for more details
Longlife said:
Hi all,
yesterday, the following parts of my Uni stopped working properly:
- speakers
- phone speaker
- microphone
Not only was there no sound at all coming from the speakers, but when I made a phone call, I couldn't hear the other person and neither did they hear me. The phone was thus rendered pretty much useless. I didn't try it when making calls, but when I turned on music, it played without problems when I plugged in the headphones.
Reseting didn't help so I reflashed the unit.
Everything was fine wor a while, but then the problem occured again.
This time, reseting the device solves the problem, but only for a few minutes - then the sound stops working again. EDIT: oh and now I also discovered that it starts working again at some times for no obvious reason and goes back to not working in a short while *CONFUSED*
Does anyone have an idea what it could be caused by and how to solve it? Many thanks!
Click to expand...
Click to collapse
try it with bluetooth, if all sounds work fine, then problem is with the receptacle for the headset jack.
Had this problem myself. Took phone apart and repaired.
GL
Thanks, I guess the problem really was in the headset/external switch. It acted like crazy, switching back and forth for no reason, but when I tapped the headphone jack hard with my finger, it usually got ok.
And for the past few hours, the sound worked perfectly, so it hopefully is ok again now. If the problem comes back, I guess I will take it to the service center and get it repaired - I don't think I'd have the courage to do it myself
Anyway, thanks a lot for your help guys.
I have a german version of X1 , almost everyting works fine but with a little problems. i am a 3-year WM user and know the basic stuffs of this OS.
but the worst thing is the mic on headset dosen't work at all, the button and the speaker are good.
dose anyone have the same problem with me? and what should i do?
thanks
On my phone the headset jack needed a really hard push to go all the way in. Make sure you really have pushed it as far as it goes. But I guess you already tried that, huh.
Should be an easy thing to get replaced at the store though.
Returned my first X1 because of a not-working button >and< microphone of the headset (ordered via internet). The replacement phone had the same problem.
In the accompanying shop, which I finally visited, also a third phone did not work. They tried a bit more when I left and discovered that it can work if you connect the headset >when< a call is received...
Also, they reported that it is not a know problem for the X1.
Well, with three not-working phones it seems to be a problem!
Maybe a headset problem instead?
my headset doesn't work if the phone is on vibrate or no sound mode. If I change the phone to normal then the headset works. Touch cruise headset works on vibrate mode. I am not sure if other people have the same situation. I only the put phone in vibrate mode at work so if I want to use headset I just change phone to normal, life goes on.
same problem
By using voice recording it uses the mic from the phone. i think it's a problem of the software. It does not switch... maybe a registry issue...
i have the same issue, and its a hardware problem, because if you plug it a couple of times, sometimes works and sometimes dont...
someone has found a solution to this?
My focus is having audio issues when I make or receive phone calls. I can't hear the other person and they can't hear me. When I speak into the phone, the mic loops my voice back thru the phone headset. When I shutdown the phone, the first call made or recieved works perfectly but after that, it stops working. I have tried many codes to fix the audio and I have tried a soft and hard reset. I have tried everything I can. Has anyone else had this issue and knows how to fix it? Is this a case where the phone is just dead? Is there a way to reinstall the entire phone system? Everything else on the phones works perfectly. I love the phone and don't want to lose it.
I did have a similar problem if I am reading your post correctly. What happens is for some reason the phone can reroute the mic and through the speaker similar to speaker phone but doesn't function properly. The fix that I found is recalibrating the mic and speakerphone through the diagnosis app. I don't remember exactly what i did but I did fix it through the diagnosis app.
Go into your diagnosis app and test your speakers with a melody test make sure that they are all working.
*#0289# - Melody Test\Test External and Internal Speaker
I have gone in the diagnose program and tried many things and nothing seems to work. It seems that restarting the phone works but the second the first phone call is over, something happens and no other phone call can be heard and they can't hear me. I don't want to have to restart the phone everyy time I want to make a phone call. I am hoping someone can remember how they fixed this problem.