Wonder anyone got this problem, make outgoing call or incoming call, no voice from internal speaker. But if I press "Speaker On" during call I can hear the voice of the other party.
Playing music song playback sound ok, only during call conversations , both outgoing & incoming, I can't hear any sound unless I turn the speaker-phone on.
seems there is a problem in the phone speaker, though the main speaker is working properly.
Tried hard reset and also changed the SIM, but to no avail.
Any advice? Thanks.
Balendra
My problem has been solved. I had created a backup of my system with SPB backup and it restored my phone back.
I think the problem arose after installing oldSAP speaker phone, which routed the incoming and outgoing call audio via speakerphone.
However, I cant understand that if it was a software problem, why could'nt it be solved by Hard reset.
Any suggestions ?
Same Problem
hello guys !
I have the same problem. I Tried hard reset and also backup my system and nothing...What's this?
Any advice? Thanks.
Sony Ericsson Xperia
I also have this phone and i cant hear anybody during a call, i have tried resetting the phone, but still the same problem, if anybody knows a way to resolve this please let me knows i really like this phone
balendra68 said:
My problem has been solved. I had created a backup of my system with SPB backup and it restored my phone back.
I think the problem arose after installing oldSAP speaker phone, which routed the incoming and outgoing call audio via speakerphone.
However, I cant understand that if it was a software problem, why could'nt it be solved by Hard reset.
Any suggestions ?
Click to expand...
Click to collapse
My problem with the phone speakers resurfaced, sometimes they behaved and sometimes did'nt, thereby forcing me to turn the speakerphone on for listening to calls.
I finally took my phone to a nearby Mobile Repair Shop. The mechanic told me that it was a common problem in most phones and the only way out was to change the phone speakers. The speakers available were Chinese ones for Rs 150 and what he called original ones for Rs 300. I opted for the latter and he replaced the speakers within 5 minutes, whether he changed the speakers or just refittted the Originals after cleaning? I do'nt know. However, problem solved since then.
I have same problem for about 5months which was described in the first post, and can't solve this problem...any help?
I am also facing the exact problem!!! It was working fine until I accidently did the factory reset... now I have installlllled OS many times with diff vrs. & from stock to diff customized roms but the problem still persists!!!! wondering wat happened!!
From the various searching Ive done this seems to be a problem effecting quite a few people. MIne was working fine although now when i make a call noone can hear what im saying. One suggestion ive read was to increase the microphone gain in the service menu.
Does anyone know how to do this as im struggling to find what to do? Or any other suggestions of what to try. I dont think the microphone is damaged as I can record fine from the phone, unless this uses the other mic?
Thanks
Andy
Found this:
If this is a known issue with fix then I apologize, but I searched for hours and couldn't find it mentioned. Since Verizon disabled engineer mode, I had to experiment, going through every app that involved sound recording/input.
When I first got my S5, phone calls were fine. Then one day, no one could hear me unless I basically yelled. The built in microphones were fine for camera/sound recording/tuner usage so I knew they were undamaged. If you are having this problem and have used headphone with your S5, this is probably what happened as I can replicate it 100% of the time.
If you are on a call using your headphones/microphone and unplug them before you end the call, the phone microphone is not properly reset and the gain stays very low.
To remedy, simply plug your earbuds with microphone back in, make a call and then end the call before you remove the headphones. The built in S5 microphone then properly resets for regular gain for phone calls.
http://www.reddit.com/r/galaxys5/comments/2mhpdf/potential_fix_for_poor_microphone_volume_gain/
Thanks for your reply, ive tried that although still no improvement. Really starting to annoy me now!
Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.
There is probably an answer to this problem somewhere already but I haven't managed to find one that solves it for me so I decided to open a thread here incase someone could help me before I rip my hair off.
The problem is that my voice is completely silent in the opposite end during a phone call but when I turn on speakerphone it works perfectly fine, it also works fine when I use a headset even if it doesn't have an own microphone. So this makes me think it's more of a software than hardware problem as the microphone is obviously working?
One thing that is so weird is that when I plug in a headset without a mic, everything works as it should, then when I pull out the headset it continues to work as it should, not only on speakerphone, even if I end the call and make a new one it still works but after a while the problem is there again.
What I've tried to do to solve the problem:
Factory reset twice
Updated to latest OS
Cleaned the holes
I'm forever grateful to the one who helps me solve this.
is there an solution?
All of a sudden last week, I am getting no sound on my GS4 when making calls--no outbound or inbound sound and neither side can hear. The call is going through. Voice recorder and playback indicate that it is not a mic or speaker problem. I have hard reset the phone to no avail. Every now and then, it will allow me to make one call but then it goes out again.
My question here, other than if anyone knows how to fix this, is if there is another phone application instead of com.android.phone that I can install and use instead of the native phone app? Phone is rooted.