Not able to rest the phone using "factory rest" - X Play Q&A, Help & Troubleshooting

I think i have been hit by some kind of virus, every thing has beem stopped I'm not even able to access notifications, moto display has stopped,
If i try to factory reset it shows a dummy account in there and factory reset button is grayed out, not able to factory reset it
please suggest
last night i accident unzipped an unknown file i think that caused issue
please help
recovery mode shows no command, how can i reset my phone and what all shall i do to protect my sd card or will i have to wipe clean my card as well

have you tried to flash recovery image again? Maybe that helps

adityaomverma said:
I think i have been hit by some kind of virus, every thing has beem stopped I'm not even able to access notifications, moto display has stopped,
If i try to factory reset it shows a dummy account in there and factory reset button is grayed out, not able to factory reset it
please suggest
last night i accident unzipped an unknown file i think that caused issue
please help
recovery mode shows no command, how can i reset my phone and what all shall i do to protect my sd card or will i have to wipe clean my card as well
Click to expand...
Click to collapse
From the "No Command" screen (Android figure lying on his back), press and hold*the*Power*button, tap*Volume Up*once and then release the*Powerbutton.

Any update? I may have the same problem.

Related

[HELP]Can't remove Account and Factory Reset

Dear Master of Spica,
I bought Spica from my friend and it was original (unroot), but I couldn't remove the old account also add the new one. I've tried to cleared data and reset, but it was forced close, and the data still remain. I tried reset from recovery mode, but I could not enter the recovery mode, only blank screen, but when I released the buttons, it began to boot. Please help me to solve the problem, thank you very much
Sent from my HTC Magic
Recovery is only aviable after rooting AFAIK
Go to Settings->Privacy and try factory reset there (name in setting can be different, I use polish)
or
open Phone and input
Code:
*#*#7780#*#*
You will be asked to reset the phone. This will not delete any files from SD card.

[Q] galaxy s plus formatted itself????? Help!

past couple of days my galaxy s plus started lagging, today all of sudden it got stuck when i restarted it, the phone was completely wiped, had no apps no contact nothing. now when i try installing any app it just says downloading but nothing happens nothing gets installed no idea what happening could some one tell me what i should do
PS it was on stock
PPS: tried soft reset, after clicking erase everything nothing happens just shows the factory reset title on top and blanck screen below.
tried hard reset took out battery held home vol up and power together it just shows on screen "force dump" and some other stuff no menu shows up
ahadagwan said:
shows on screen "force dump" and some other stuff no menu shows up
Click to expand...
Click to collapse
a solution from My Android Solutions
look at solutions for Problem:- Getting RAMDUMP MODE, Cause:Force Upload, in Recovery or Download Mode
But First powerdown, pull out Battery, SIM CARD, and EXT.SD card, press power button for a minute, than powerup without SIM and Ext.SD Card....
(Do remember to backup your contacts, data, images etc and also your EFS folder before flashing a ROM and make sure you have more than 50% battery charge before you attempt any sort of flashing.)

Moto X Play. No notifications in the notification bar, no drop down, no pone lock

A few weeks after updaing my play with marshmallow, last night suddenly these issues starteed after reboot.
1. NO NOTIFICATIONS
2. Not able to pull down notification bar, thus no quick settings
3. Phone is not getting locked even after using the power button to lock
did a cache wipe. Dont wanna lose the data so didnt try the factory reset.
P.S. i was uploading a few pics on googel drive and i got a memory full message. i think after that all the issues starting popping up.
Any suggestions ?
bhanudude said:
A few weeks after updaing my play with marshmallow, last night suddenly these issues starteed after reboot.
1. NO NOTIFICATIONS
2. Not able to pull down notification bar, thus no quick settings
Any suggestions ?
Click to expand...
Click to collapse
Is the touch working in that area otherwise? Try turning the phone into landscape and in a game or something and touch there and see if the phone is responding.
Have you made modifications to your phone? If not then a factory reset would be my way to go.
Factory reset seems to be the only way and that too through recovery.
i am also facing same issue
try TWRP (if you have it) Clear Dalvik-Cache, Cache and Try to back up all the internal memory data then boot and wait the optimization apps. i hope it helps you . srry my bad english
TWRP (Recovery)
Same issue, my solution:
Go to settings>users> select guest
After "guest" login, notification bar and USB connection will start to work again, then return to "owner". Now, you can make your backup. "Reset phone" remains grey and isn't possible reset system, use power button and vol- to enter fastboot to make a factory reset. Only after that the phone will work fine again!
Good luck!

[Help needed] Phone will not boot after getting pop-up message

Update: *SOLVED*
I got a strange message that popped up on my phone this morning. It stated "It's gonna rain. Take a umbrella with you". It stayed on top everything else and wouldn't go away. I thought that it could possibly be one of my weather apps and got stuck, so I rebooted. After that point, it gets to the Google loading screen animation and never passes. After subsequent reboots, it does the same thing. I am able to get into TWRP recovery though.
Does anyone know what be causing this and/or how to remedy it? Might it be some type of malware? I have attached a screenshot of it.
https://www.reddit.com/r/AndroidQue...onna_raintake_a_umbrella_with_you_can_anyone/
mr.dj26 said:
https://www.reddit.com/r/AndroidQue...onna_raintake_a_umbrella_with_you_can_anyone/
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Click to collapse
Thanks for the link! I do have GO Weather installed, and I have no issue with getting rid of it. Although, I'm unsure how to do that since I can't boot. Any recommendations?
Gamer_Josh said:
Thanks for the link! I do have GO Weather installed, and I have no issue with getting rid of it. Although, I'm unsure how to do that since I can't boot. Any recommendations?
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Click to collapse
well, since you can boot in twrp you can do a factory reset.
safe mode is a better idea but i dont think you can boot into safe mode without starting the phone.
here are the steps but i dont think it will work so try to delete dalvik and cache from recovery, if that didnt work I think factory reset is the only option unless someone has a better idea
Make sure your device's screen is on, then press & hold the Power button.
In the box that opens, touch & hold Power off.
You’ll see a “Reboot to safe mode” box. Touch OK.
Your device will start up in safe mode. Try using your device normally. Remember, you won’t be able to use any installed apps
mr.dj26 said:
well, since you can boot in twrp you can do a factory reset.
safe mode is a better idea but i dont think you can boot into safe mode without starting the phone.
here are the steps but i dont think it will work so try to delete dalvik and cache from recovery, if that didnt work I think factory reset is the only option unless someone has a better idea
Make sure your device's screen is on, then press & hold the Power button.
In the box that opens, touch & hold Power off.
You’ll see a “Reboot to safe mode” box. Touch OK.
Your device will start up in safe mode. Try using your device normally. Remember, you won’t be able to use any installed apps
Click to expand...
Click to collapse
I tried clearing the cache and dalvik earlier, along with deleting the GO Weather app files, but that didn't help. I thought about safe mode, but I don't see a way to do it without already being booted to Android.
What if I dirty flash the same stock 6.0 ROM I'm using? I'd like to keep files and apps intact, so I'd prefer to not perform a factory reset, but will if I exhaust other options.
I just realized that I never came back here to update on what happened. I wound up booting into TWRP recovery, connecting to my PC via USB, backing up any data that I needed, then factory reset. That took care of it. Luckily, that also cleared up some other minor, but annoying, issues I was having. Needless to say, I haven't been and won't be using GO Weather EX any longer.

Stuck at Reset Phone

After installing new magisk, and rebooting my phone it lead me to “to start android, please input your password” after tried multiple time and failed, the phone asked for wipe data / reset phone, which I did, but it shows reset phone screen again, please help,
Format or wipe data in recovery
and for some reason i cant go to the recovery, though i already give it to repair shop and use test point method,
thanks for the reply though

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