Hi All.
I've persevered with this problem long enough and I'm reaching the point where I'm ready to send my phone back and ask for something else.
The problem is, seemingly at random, the phone loses the notification settings for SMS, MMS and reminders and silences them all and turns off all display messages.
The only way I catch a message coming in these days is to have the phone on the desk and watch for the screen turning on.
It leaves the volume up for the phone ringing etc but switches off messages.
It's absolutely doing my head in. I've googled but noone else seems to be reporting similar messages so I'm wondering if there is something really easy I'm missing or is it a hardware thing some how.
Anyone got any ideas? Filaing that, has anyone got a backup of the original UK T-Mobile ROM that I can put back on?
Cheers,
Smiffy.
Exactly the same is happening to my dual, after I upgraded to WM 6.1! It's really annoying.
I reported the problem to Customer Support, but they only recommended to perform a hard reset
Of course I did, but nothing happens.
I found the registry keys which are supposed to control this, but it's useless for me - Maybe someone can find a way to keep the settings in read-only mode or something
I hope HTC release a hotfix for this problem asap!
I don't know if anyone else has had this problem, but a while back, I was playing around with my Kin Twom, putting in contacts and such, and I got a message, and deleted it straight without looking at it, but when I go to the home screen, it still says I have an unread message, and has been this way for about 2 or 3 weeks now. I haven't been able to find any information on why this happened or how to fix it, and this forum seems to be the best place to find info on Kin dev and such.
If you have any ideas that might fix this (without clearing the data preferably) then I give you my thanks in advance.
Sometimes i get a simular problem: text messages do not load. Ill click a conversation but just see an empty screen when I know i have messages. In this case i reboot the phone and it fixes it
I've rebooted it several times in the past few weeks I've had it, but it still says there is an unread message.
Thats odd
That sucks, man. Have your tried doing a soft reset? I think it requires a button combination but idk what it is since i never needed to do one.
Hi There,
Any help most appreciated as I am struggling to solve this bizarre issue. Both my wife and I picked up Galaxy S4s in the last 30 days. Over time as you use the phone the dialer seems to slow down considerably. When you click the green phone icon to call a contact it will take upwards of 10-15 seconds to get to the caller screen and actually place the call. It's so slow that you would think the call was not even happening sometimes!
Now. The weird thing is that at first I thought it was a handset thing, but exactly the same thing happens on my wifes phone now! (I re installed and fixed mine twice now)
The dirty solution is to backup, factory reset and restore everything (logs, contacts etc.). This works fine, so I know that the issue it is not the size of the call logs, number of contacts etc.
I honestly don't think we are running any strange apps, pretty mainstream stuff.... Otherwise phone is awesome. Have scoured the net but not found specific threads on this issue with the S4.
Thanks in advance for your thoughts and or comments.
Jamie
Maybe you have way too many applications that sync contacts? Like facebook, whatsapp,viber, etc. Maybe all those apps are trying to access the network or something when you launch the dialer or contacts
I don't think it's really necessary to have those apps doing that, so try disabling all the account syncing if possible (except google's). Anyway, it's worth a try.
Yeah. Good thought. Have disabled those. That was my first thought as well.
Sent from my SGH-I337M using xda premium
I keep having random split screen activation, as if I were long-pressing the Recents capacitive button... I've had this occur while the phone was laying on my desk/lap/just sitting in the palm of my hand, not touching anything. Thought it was me, just not used to the curved edge, until I put my phone in a case and still have the issue. My girlfriend doesn't have the issue at all with her S7 Edge, both purchased at the AT&T store on the 11th. I also noticed that her speaker bezel at the top of the phone is flush... mine is raised just a hair... anyone else having these issues? I've factory reset, which seems to have reduced the split screen activating, but it is still happening. I've also tried turning off some of the extra gestures and smart settings, but that didn't help either.
This has happened to me rarely, but it has.. also sometimes when scrolling down a webpage, it will randomly select a whole paragraph like i just long pressed the paragraph to copy text.. possible something caused by samsung using their own proprietary digitizer for the first time
Well, glad I'm not the only one. I'm contemplating returning it as defective....
Does your top speaker stick out at all or is it flush with the screen? I'm sure that has nothing to do with it of coarse... just something I noticed when comparing my Edge to the other one we got when upgrading.
nephillim said:
Well, glad I'm not the only one. I'm contemplating returning it as defective....
Does your top speaker stick out at all or is it flush with the screen? I'm sure that has nothing to do with it of coarse... just something I noticed when comparing my Edge to the other one we got when upgrading.
Click to expand...
Click to collapse
Id say it sticks out a few milimeters, not much tho
nephillim said:
I keep having random split screen activation, as if I were long-pressing the Recents capacitive button... I've had this occur while the phone was laying on my desk/lap/just sitting in the palm of my hand, not touching anything. Thought it was me, just not used to the curved edge, until I put my phone in a case and still have the issue. My girlfriend doesn't have the issue at all with her S7 Edge, both purchased at the AT&T store on the 11th. I also noticed that her speaker bezel at the top of the phone is flush... mine is raised just a hair... anyone else having these issues? I've factory reset, which seems to have reduced the split screen activating, but it is still happening. I've also tried turning off some of the extra gestures and smart settings, but that didn't help either.
Click to expand...
Click to collapse
Just downloaded an app from the store called "multi window toggle", works perfectly. No more random split screen. Only problem so far, you have to manually enable it after a restart.
Thanks for the tip! I'll give that toggle app a try and see if it helps!
Honestly, I really wish I could control what apps allow split screen... I think that alone would save me a ton of headache.
experiencing the same thing. hasn't affected my day to day usage in a negative way yet. it's indeed annoying
I really hope this is a software glitch, the thought of paying so much for electronics and having the nagging feeling that the device you got isnt as perfect as others that have been sold just makes me feel uneasy.. i dont want to send it for warranty although from past experience, samsung is very fast and fixing and returning your phone, the longest wait is the two way 2day shipping they provide.. i just want it to be working as intended! Just like you, i feel better that im not the only one, but id feel even better if there were MORE people experiencing this (does that make me a bad person?)
Same issue here
Also happening to me. I know this is the AT&T area, but I have the GS7 from TMobile. So is not just a unique to the AT&T variant. That app that some people has recomended to deactivate the split acreen feature works, but is not a permanent solution. Hope Samsung fix it in a software update... I hope is not a hardware issue.
I went to the T-Mobile store to try to exchange it for another one. Since the issue is hard to prove (it doesn't happen every time), casually, the person that helped me at the store was the manager (who was greeting the customers that came in). After describing the problem to her, she told me that T-Mobile had received an alert in their systems about this issue and that it appears to be a hardware problem. They exchange mine for free even when I had exceeded the 14 day window.
Just got off the phone with samsung and they said, get this, there are no reported issues with this device.. they gave me a ring around, wanted to remotely access my device and couldnt offer a valid reason why they would need to do that.. eventually in the end they refered me to exchange the device at at&t but with "no known issues" and being past the 14 day return time, i have a feeling im in for a huge headache at the at&t store... what a nightmare. Very disappointed in the first samsung phone ive ever purchased.. htc never did me wrong like this...
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app
What to do?
Will there be an update to fix this?
I don't know if i should go and exchange my s7 edge. I can't live with this random multi window for over a year.
But if they will fix it in an update, i dont want to send it to repair, in Denmark it will take over 2 weeks before you get a new one.
I Hope they will fix it in an update
Glad this isn't just me, the split screen popup is really starting to bother me. I also have issues when on a WiFi network, tether my car to the phone, then drive away, my WiFi breaks and I have to restart the phone to get data working. I called Rogers, my carrier in Canada, and they are not aware of it being a hardware/Samsung issue. The tech has heard of the split screen issues but said there is no recall on the device yet and it might be fixed with software. Unless anyone can confirm that replacing their device with a new one fixes this, I just might wait a bit.
split screen activating seems to occur most frequently when I first unlock the device. Other times it just activates randomly.
New update?
I just updated my galaxy s7 edge and it seems like most of the problems are gone. The touch sensitivity has been decreased it seems, the split screen has not activated yet.
It also seems like they turned a bit down for the animations.
I live in denmark, so i have the nordic updates.
Will report back here
New update
Hey guys!
Denmark just got a new update for the s7 and s7 edge called: XXU1APD1.
Hat it for 2 days now, and i have no random split screen activations. Other bugs are gone to!
Just had it happen to my AT&T S7. Phone was on my desk and on the home screen when the split screen activated without me pressing anything. Hopefully it gets fixed with the new XXU1APD1 update.
Had the latest software update two days ago for my S7 Edge, XXU1APD1, in the UK.
No more split screen random activations (I used to get it at least once a day often more).
So far so good.
Now if only AT&T would update us.... I'm glad that it appears to be a software glitch... i just about chucked my phone across the parking lot earlier because of that splitscreen crap... was getting ready to call Samsung this afternoon... I can not live with this on a brand new phone...
AT&T.... update your ****!!!!!!!
Ok. AT&T has actually released an update! Guess I jumped the gun fussing, I'm downloading it currently and will report back tomorrow (4/21) if I no longer have splitscreen issues. I really hope this fixes it!
First time poster here, I recently bought a Galaxy S8 after I became tired of my iPhone and boy, do I love this phone. I have never had so much fun with a mobile device.
My phone is only a week old and was working perfectly until a couple of days ago - one evening, I was messaging a friend on Discord when suddenly the notifications started getting cut short and not showing up in the AOD/notification centre. My notification sound would only play for like a split second, the Discord logo would appear in the status bar for a split second, and then the sound would suddenly stop and the notification was not able to be found in my notification centre. Discord had not received an update, and I had not (knowingly) changed any settings, so I had no idea what had caused it.
Now, I get this with Google Allo as well. And Telegram. And my Twitter DM notifications have straight up stopped working, they don't even make a sound or appear for a split second. I have no idea what has caused this, I've tried reinstalling all of these apps, force stopping them, ensuring that they are not put to sleep in the device manager, etc...but nothing seems to be working. It seems to be getting worse and worse, as initially I only encountered this issue with Discord, but now it's with all of these apps - Snapchat, WhatsApp and Messages are now the only apps on which I receive notifications reliably (for now).
I posted a thread on the /r/galaxys8 subreddit discussing this and found that other users shared the same issue, and even found another thread posted by somebody having the same issues with Google Allo, but nobody has a solution. Is there anything that you guys can recommend? I'm willing to try anything, I'm just extremely hesitant to factory reset my phone as I've finally got it set up how I want it and I really don't want to have to start over.
Thanks!