Dialer Slow - Galaxy S4 - Galaxy S 4 Q&A, Help & Troubleshooting

Hi There,
Any help most appreciated as I am struggling to solve this bizarre issue. Both my wife and I picked up Galaxy S4s in the last 30 days. Over time as you use the phone the dialer seems to slow down considerably. When you click the green phone icon to call a contact it will take upwards of 10-15 seconds to get to the caller screen and actually place the call. It's so slow that you would think the call was not even happening sometimes!
Now. The weird thing is that at first I thought it was a handset thing, but exactly the same thing happens on my wifes phone now! (I re installed and fixed mine twice now)
The dirty solution is to backup, factory reset and restore everything (logs, contacts etc.). This works fine, so I know that the issue it is not the size of the call logs, number of contacts etc.
I honestly don't think we are running any strange apps, pretty mainstream stuff.... Otherwise phone is awesome. Have scoured the net but not found specific threads on this issue with the S4.
Thanks in advance for your thoughts and or comments.
Jamie

Maybe you have way too many applications that sync contacts? Like facebook, whatsapp,viber, etc. Maybe all those apps are trying to access the network or something when you launch the dialer or contacts
I don't think it's really necessary to have those apps doing that, so try disabling all the account syncing if possible (except google's). Anyway, it's worth a try.

Yeah. Good thought. Have disabled those. That was my first thought as well.
Sent from my SGH-I337M using xda premium

Related

Phone Calls

Is it my phone or what
when i get a call I feel the vibration and hear the ring tone about 4 to 5 seconds before the screen turns on so I could answer
Do they plan on doing anything about this?
You guys dont happen to have SMS popup installed??
I am having the same issue but don't have SMS popup. I do however have dxTop, Missed Call, a rooted phone, and my apps on my SD card. I noticed it some time after I got the last Missed Call update (when they changed the logo) and added dxTop. Do any of you have a similar setup? Maybe we can figure this thing out.
I don't have any of those apps installed and am experiencing the same problem.
I do have K9 and I get a wait/force close periodically.
I do have caller lookup installed though (because it's apparently very important that I don't let my factory warranty on my truck expire).
I'm using JFRC33 1.42 but I can't say that it didn't happen with previous firmwares, it just seems to be happening more often now. It hasn't happened in a few days though.
It really does seem like there's a combination of factors that cause the problem, I just haven't been able to notice the pattern yet.
I have not done a wipe either.
skri11a said:
I don't have any of those apps installed and am experiencing the same problem.
I do have K9 and I get a wait/force close periodically.
I do have caller lookup installed though (because it's apparently very important that I don't let my factory warranty on my truck expire).
I'm using JFRC33 1.42 but I can't say that it didn't happen with previous firmwares, it just seems to be happening more often now. It hasn't happened in a few days though.
It really does seem like there's a combination of factors that cause the problem, I just haven't been able to notice the pattern yet.
I have not done a wipe either.
Click to expand...
Click to collapse
Hmmm... I have JFRC33 1.42 as well with the updated radio (1.22.14.11) and K-9 Mail which I too am having numerous force close issues. Maybe K9 is the culprit? Anyone else have K-9 as well?
I have the same issue and just got to the point where I had to remove my 8GB sd with apps to ext2, wipe and now I only have pretty much the stock apps, stock messaging, no sms pop up, 1GB sd with jfv1.42_RC33_MOD
just did it last night to see if it works fine now.
I'll post it as soon as I found out whether it works or not
so far the problem is GONE! the phone ring right away, shows the caller info as should be yeeeh!! am testing right now installing custom ringtones and missed call app, running missed call app is causing the phone to ring only twice and goes to VM right away, rebooted and everything is normal but no doubt that missed call is causing some unwanted actions in the phone,
gPhunk said:
Hmmm... I have JFRC33 1.42 as well with the updated radio (1.22.14.11) and K-9 Mail which I too am having numerous force close issues. Maybe K9 is the culprit? Anyone else have K-9 as well?
Click to expand...
Click to collapse
how many apps you have? are you rooted? apps in the sd? lets find out how far can we go to resolve this.. I think is related to the amount of apps and the notification apps running, I don't have K9 tho..

Audio Loss. Observation

Even with auto-sync turned off, you have probably noticed that google contacts
keeps syncing on an irregular basis. It's not supposed to do this and for some reason when it does it slows down the phone BIG time.
In my experience, the only time I lose the audio (phone slows, audio goes, have to reboot) is when the google contacts are trying to sync.
If you aren't on a call when the contacts sync, the phone slows and recovers fine on its own. If you are on a call...curtains.
If the google sync issue is corrected...the problem may go away. I have no idea how to attempt to do this but I really think these issues could be tied together.
natheoni said:
Even with auto-sync turned off, you have probably noticed that google contacts
keeps syncing on an irregular basis. It's not supposed to do this and for some reason when it does it slows down the phone BIG time.
In my experience, the only time I lose the audio (phone slows, audio goes, have to reboot) is when the google contacts are trying to sync.
If you aren't on a call when the contacts sync, the phone slows and recovers fine on its own. If you are on a call...curtains.
If the google sync issue is corrected...the problem may go away. I have no idea how to attempt to do this but I really think these issues could be tied together.
Click to expand...
Click to collapse
Just one problem with that statement...when on a call, EVDO (all data) drops out, meaning sync isnt possible. However, could it be possible that those experiencing issues have a problem with data continuing while on a call wrecking havoc? Just an idea. Have yet to experience this yet and hopefully wont.
hmmmm interesting
ive too also have been dealing with the audio issues, my thing is it doesnt do it all the time, my phone sometimes does have a google sync issue at times, where it kind of hangs, i too have noticed that when i loose audio my sync is connected, but when its completely off theres no probs, meaning i never have to retart phone. idk im beat once my sync is done when i flash a rom i completely turn it off and i un check always on mobile in settings, and my audio issues went away................
im not sure if this is what you guys are talking about, but ive been having an issue that is driving me insane. I can make and receive calls fine, however no sound is transmitted to either party (my mic and speaker don't work). The only thing that fixes it is a restart, then its usually only the first one or two calls after the restart that work fine, after that its lights out again. always on mobile is unchecked, contacts/mail/calendar are set to manual sync and nothing else really pulls data without me initiating it.
Ive been on with Sprint all week about it and they are sending me a replacement and credited me back the past month, so we'll see if its a ROM or a hardware thing cause the second the replacement comes in its getting rooted and flashed
I have flashed Fipz' 2.0d on my phone, my co-worker's, and my wife's. The first two phones have worked just fine, from the first boot, however, after flashing it several times, my wife's hero continues to lose audio. I have even tried the update.zip that was supposed to help it.
The only differences that I can account for is that I rooted and flashed the two working ones on a Windows computer at work, and my wife's I rooted and flashed at home in Ubuntu.
It doesn't seem likely to me that I did anything different, (other than the required differences in the code when rooting) on my wife's phone than I did on the other two.
After 3 wipes, SD Format and re-partitions, and reconfiguring her phone, it still gets that audio issue. The longest it has lasted without doing it is about 6 hours.
I have absolutely no clue what could be causing this lol
SchmediumTux said:
I have flashed Fipz' 2.0d on my phone, my co-worker's, and my wife's. The first two phones have worked just fine, from the first boot, however, after flashing it several times, my wife's hero continues to lose audio. I have even tried the update.zip that was supposed to help it.
The only differences that I can account for is that I rooted and flashed the two working ones on a Windows computer at work, and my wife's I rooted and flashed at home in Ubuntu.
It doesn't seem likely to me that I did anything different, (other than the required differences in the code when rooting) on my wife's phone than I did on the other two.
After 3 wipes, SD Format and re-partitions, and reconfiguring her phone, it still gets that audio issue. The longest it has lasted without doing it is about 6 hours.
I have absolutely no clue what could be causing this lol
Click to expand...
Click to collapse
To complicate things, I'm on a mac and have flashed MatrixROM. So, it looks like nobody is safe...Ubuntu, Windows and Mac. I noticed someone had posted a possible fix a little bit ago. I may give that a shot as it's incredibly frustrating. I wish there was a way to send all calls to voicemail, cause its pointless to have them connect through right now.
hopefully anyone who wants to test the new fix has. if not please do. its on the thread i started and it uses a variation of "fixes". as stated before, we know what causes it but not really sure how to fix it. im working with a very good dev to create a kernel and ramdisk to fix it with everything working.
wifi doesnt work with the fix as of right now. but anyways hope it helps.

[Q] Dialer / Keypad Lag or Massive Delay when making call?

I have a Canadian Rogers Galaxy Note 3 (SM-N900W8) running the latest software update (as of last night).
Any time I dial someone's number, there is a full 10 to 15 seconds delay/lag before the phone 'reacts' and starts to actually make the call. This lag/delay happens regardless if I am:
using speed dial (though it is especially obvious then)
manually dialling a number
sliding to the right on a person's contact (quick dial)
pressing and holding on a contact's number to dial
I've tried adjusting the Google Sync settings, turning on/off the "Sync People details" as well as my Samsung account's "Sync contacts". I've disabled Facebook/Linked In "Sync Contacts", based on my theory that there was some sort of hiccup being caused by these apps' attempts to pull data on the contact immediately upon me placing the call.
The other issue is that Contact photos/names are also severely delayed when receiving an incoming call, for example when my phone starts ringing, all that I can see is their phone number at the top of the screen (almost as if it's the 'raw' cellular data), and not their name or picture (as normally would immediately appear on say my Galaxy S 3).
I've searched all over but have yet to see this issue pop up. This seems really strange. Any ideas or solutions?? Thanks!
Edit: I tried a second battery pull and hard restart and this seems to have fixed the issue for now. Weird!
If it's any consolation, it's not just your Rogers Note 3. I'm having the same issue with the Note 3 made for T-Mobile USA. I'm going to try the battery pull like you suggested and see if that resolves the issue, as well as some alternate dialers. I'll post my luck once I've tried this.
kamandor said:
Edit: I tried a second battery pull and hard restart and this seems to have fixed the issue for now. Weird!
Click to expand...
Click to collapse
I have found this problem (delay dialing) for 2 weeks.
When I connect to internet, by wifi or mobile data, it is corrected. But whenever the internet connection is disconnected , it apears.
I'm disappointed from Note 3 because of lots of bugs that has got especially after update to kitkat
-delay dialing
-not working any auto call recording app.
-not working properly it's sensors.
And etc
Same bug here. 4.2.1. Phone was fine, never used to do it. randomly started doing this around the same time as I started getting multiple duplicate sms messages. Dialing delay goes away when wifi is on.
Very annoying. I'm open to suggestions!
Shaunuss said:
Same bug here. 4.2.1. Phone was fine, never used to do it. randomly started doing this around the same time as I started getting multiple duplicate sms messages. Dialing delay goes away when wifi is on.
Very annoying. I'm open to suggestions!
Click to expand...
Click to collapse
At least 150MB of phone memory should be free..
Else, it'll lag..
I removed a few apps and now am having 200MB of free space on my Phone Memory (internal), and there are no lags..
Phone is running smooth..
StaticBlaze said:
Atleast 150MB of phone memory should be free..
Else, it'll lag..
I removed a few apps and now am having 200MB of free space on my Phone Memory (internal), and there are no lags..
Phone.is running smooth.
Click to expand...
Click to collapse
Thanks for your reply! I have 1.1gb RAM free pretty much all the time, 1.18GB ROM free, and 20.99GB internal SD free.
Not sure this is the problem.
I got the same problem and i realized after i read this post that it doesnt happen if im connected with wifi. There should be a way to fix this, its a 500euro phone there shouldnt be such problems...
Had the same problem with a Samsung Relay, after a few updates. Had a chat with Samsung, after a hard cache clearing left me with the option to factory reset. Which I'm not very interested in. Uninstalled a lot of applications, then by chance connected to the wifi and sent an email. After that, it seems to be working now.
Didn't fix the problem for more than a few hours. Actually I believe hooking on wi-fi did it, because I connecting again this morning solved the problem again.
I installed a firewall and denied permission for all apps, let's see if this works...
No, the firewall doesn't work.
After connecting on wireless it works for about 3-4 hours. Then again bull**** happens. Don't know why, but this relation is interesting. There is no actual traffic sent form the device, since the firewall blocks a lot of the system bull**** apps from communicating, but after enabling it it works.
I see that enabling wireless even for a short while (3sec) is enough to get it back on track. Why might this be so?...
Prey
Factory reset, reinstall everything, then encryption. 4 hours. Tested during the procedure to see if it dials fast. It dialed, until the end, when it started to have the same problem again.
Then I got the wonderful idea from above to check if there is something wrong with Prey. A software to block your phone if it's stolen. And guess what, as long as it's not connected to the Internet, it hangs and won't open. Maybe this was creating the problem? Don't know, but for now I uninstalled it and it seems to be working. I remember it did an update before the problem occurred, maybe the update is the problem? Will write again if the problems persists.
Cross-referencing this thread on Prey:
https :// help.preyproject.com/topics/ android-call-delay-caused-by-prey
(sorry, as a new user I can't post outside links, so you must correct the URL above)
Seems I'm having the same issue on two of my Prey-enabled devices (HTC One X+ and HTC One X) after upgrading to latest version. Happens with Data-off.
norenendur said:
Factory reset, reinstall everything, then encryption. 4 hours. Tested during the procedure to see if it dials fast. It dialed, until the end, when it started to have the same problem again.
Then I got the wonderful idea from above to check if there is something wrong with Prey. A software to block your phone if it's stolen. And guess what, as long as it's not connected to the Internet, it hangs and won't open. Maybe this was creating the problem? Don't know, but for now I uninstalled it and it seems to be working. I remember it did an update before the problem occurred, maybe the update is the problem? Will write again if the problems persists.
Click to expand...
Click to collapse

Call problems

Had to send my SP back for repair today, i'm on o2 uk and had nothing but problems calling out with this handset.
Not only that people cant get through either and it just diverts directly to voicemail!
Changed the firmware, done a fresh install, I know its not a sim card issue as I have used it in a different phone with no issues
Anyone else had a similar problem?
did u find any solution?
Oh god I hope mine doesn't start acting that crazy, I mean lately I too had problems with calls as in automatically turning on the speaker when aswering.. also the front camera has stopped working unless I restart the phone, then everything is normals for a couple of hours
zincir said:
Oh god I hope mine doesn't start acting that crazy, I mean lately I too had problems with calls as in automatically turning on the speaker when aswering.. also the front camera has stopped working unless I restart the phone, then everything is normals for a couple of hours
Click to expand...
Click to collapse
I've got exactly the same problem with speaker turning on when I answer a call. I was planning to do a complete reset of the phone this evening hoping to solve this one.
Jcei said:
I've got exactly the same problem with speaker turning on when I answer a call. I was planning to do a complete reset of the phone this evening hoping to solve this one.
Click to expand...
Click to collapse
Me too, it's just I kinda hoped I could wait the new update out though it was quite awkward in the metro today when my gf screemed out of the phone when I answered.
Any good backup app you have on mind?
zincir said:
Me too, it's just I kinda hoped I could wait the new update out though it was quite awkward in the metro today when my gf screemed out of the phone when I answered.
Any good backup app you have on mind?
Click to expand...
Click to collapse
I took a backup with PC companion. You can backup sms and contacts, and I wouldn't recommend to restore apps to avoid restoring the bug
Do 2 backups, 1 complete and one with only sms and contacts so you can choose what to restore and try.
At the moment the problem seems to be solved, but more time is needed due to the fact that it wasn't happening 100% of the time on my device.
Jcei said:
I took a backup with PC companion. You can backup sms and contacts, and I wouldn't recommend to restore apps to avoid restoring the bug
Do 2 backups, 1 complete and one with only sms and contacts so you can choose what to restore and try.
At the moment the problem seems to be solved, but more time is needed due to the fact that it wasn't happening 100% of the time on my device.
Click to expand...
Click to collapse
Downgraded back to 4.1.2 as I thought it might be a firmware issue, (I did have the bug where it answered direct to loudspeaker too but I believe that is a 4.3 bug)
Still had issues with calls not connecting and not being able to receive calls, so I have sent the phone back for repair.
Today I have received an email stating the phone could not be repaired and I will be getting a replacement phone, I don't know whether this will be a new handset or a reconditioned one yet
zincir said:
Me too, it's just I kinda hoped I could wait the new update out though it was quite awkward in the metro today when my gf screemed out of the phone when I answered.
Any good backup app you have on mind?
Click to expand...
Click to collapse
The problem is caused by the Chrome update. Uninstall all updates and disable the app, and your phone won't switch to speaker anymore
Sometimes when I answer my incoming calls it goes to speakerphone.Then I have to restart my XSP to get out of this problem.
Sent from my C5302 using XDA Premium 4 mobile app

Cant send SMS... Sometimes?

I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
Click to expand...
Click to collapse
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
Click to expand...
Click to collapse
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
Click to expand...
Click to collapse
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
Click to expand...
Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
Click to expand...
Click to collapse
When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose

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