For the past few days, my BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?
Gary02468 said:
For the past few days, by BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?
Click to expand...
Click to collapse
Try this my help.
Settings-> connections->more connection setting -> reset networks
Clicking from Edge of Galaxy.
norbarb said:
Try this my help.
Settings-> connections->more connection setting -> reset networks
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Click to collapse
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.
Gary02468 said:
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.
Click to expand...
Click to collapse
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Clicking from Edge of Galaxy.
norbarb said:
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Click to expand...
Click to collapse
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).
Gary02468 said:
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).
Click to expand...
Click to collapse
Try one more thing : Settings-> Applications-> in right top corner you have 3 dots, press and choose Show System Apps
scroll to Bluetooth share , click on it then click on Storage and Clear Data. go back and do same with Bluetooth Test.
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Click to expand...
Click to collapse
Very interesting info.
Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
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Click to collapse
There is an app in the store called App Brain Ad Detector.
After you install it you can scan all your installed apps and it will break down all permissions given to each app, show which ad network, etc. It is very useful!
Also after it is installed when you install a new app it will report if it does things not normal.. IE it would probably have caught that BT permission!
I've had my LG V20 for over a year now... it has been working fine until this morning, when I've started getting a popup saying "lg ims has stopped", about every 10 seconds.
I've searched around Google for a solution to this, but cannot execute any of the solutions that they mention...
1. I have not installed any new apps on my phone in weeks now, so that's not the issue.
2. Many solutions say to call 277634#*# to open a config menu, then open 'IMS Settings' on this menu and change 'IP Version' to IPV4...
Unfortunately, while I can get to the config menu, if I open 'IMS Settings' menu, this error pops up, and switches me back to the previous menu...
This is nuts!!! Is there any way to actually fix this, other than factory reset, which I *really* don't want to do!!!!
Please Help??
I have the exact same problem. I just did a factory reset. Once I got to the part about adding recommended apps, the darn "Unfortunately, LG IMS has stopped" message started popping up again. So, from my experience, doing the factory reset does not help eliminate this problem. Now trying to figure out what to try next.
kcclark99 said:
I have the exact same problem. I just did a factory reset. Once I got to the part about adding recommended apps, the darn "Unfortunately, LG IMS has stopped" message started popping up again. So, from my experience, doing the factory reset does not help eliminate this problem. Now trying to figure out what to try next.
Click to expand...
Click to collapse
Did this just start, yesterday or today??
I'm wondering if LG has actually discontinued some service that the phone relies on??
I'm thinking of getting another V20 from ebay, because I *really* love this phone!! But I don't want to end up with another phone having the same issue...
Gorlash said:
Did this just start, yesterday or today??
Click to expand...
Click to collapse
A couple hours ago. As you have probably seen, the problem is not new. Would love to know why both of us were affected today.
I'm currently trying variations of what I've seen on this page:
What is LG IMS and How to Fix the “Unfortunately, LG IMS Has Stopped” issue? – The Shared Web
Okay, here's an update... I switched back to an old phone, then powered up my V20, and this error no longer occurred... I also was able finally to get to the 'IMS Settings' menu (after dialing 277634#*# as recommended at all sites for this issue)...
I tried each of these settings (recommended by various sources):
> set IP Version to IPV4V6 (default is IPV6V4)
> set IP Version to IPV6
> disable VoLTE
In each of these cases, once I inserted a valid SIM and rebooted, this error message began occurring again.
So my best guess at this point, is that LG has simply disabled something on the V20, and I just won't be able to use it any more, at least with MetroPCS/TMobile...
I replaced my 12 year old wireless access point this a few days ago. Thought maybe the new WAP with Wi-Fi 6 was causing the problem. Put my old WAP back. Reset the phone again. Message started again when I got to loading apps.
Found this video that was posted today about the problem. Already has almost 21k views. One of the commenters says he contacted LG and LG is supposedly working on it and will push out a fix in 24 to 48 hours.
kcclark99 said:
Found this video that was posted today about the problem. Already has almost 21k views. One of the commenters says he contacted LG and LG is supposedly working on it and will push out a fix in 24 to 48 hours.
Click to expand...
Click to collapse
Whoa !! Thanks for the update!! I sure hope this works...
I found this a few minutes ago. I also have a v20 and this worked for me, so hopefully it works for you as well. It says to put into airplane mode, which for me did not stop the pop ups. Removing the sim card works, but once I put it back in, the error occured until I re-followed these steps. So unfortunately, you will just have to put up with the pop-ups while doing this. It's been about 15 minutes and I haven't gotten the message, so it looks like I'm in the clear. Hopefully you will be, too.
Set your LG phone to airplane mode to prevent the error message from popping up over and over.
Head to Settings -> Apps & Notifications -> App info.
Tap the 3-dot menu in the top right corner and enable show system.
Look for com.lge.ims.rcsprovider in the list and tap it.
In the detailed overview for this app, hit the following three buttons in order: Clear cache, clear storage/data, and force stop. (Depending on the Android version on your phone, some of these three options may be found under storage information.)
You may have to repeat step 5 above multiple times for the problem to fix itself.
And the clear data/cache was under storage for me.
kcclark99 said:
Found this video that was posted today about the problem. Already has almost 21k views. One of the commenters says he contacted LG and LG is supposedly working on it and will push out a fix in 24 to 48 hours.
Click to expand...
Click to collapse
Just to save others some trouble, please note that this video, itself, just repeats the same non-working solutions that everyone else suggested, none of which work, including factory reset.
However, the comments *do* appear to have further useful discussions of this subject... so we now can be sure that this is an LG issue... hopefully we'll have a solution in a day or two...
Thank you again, @kcclark99, for finding and sharing this video with all of its comments!!
Arthilios said:
I found this a few minutes ago. I also have a v20 and this worked for me, so hopefully it works for you as well. It says to put into airplane mode, which for me did not stop the pop ups. Removing the sim card works, but once I put it back in, the error occured until I re-followed these steps. So unfortunately, you will just have to put up with the pop-ups while doing this. It's been about 15 minutes and I haven't gotten the message, so it looks like I'm in the clear. Hopefully you will be, too.
Set your LG phone to airplane mode to prevent the error message from popping up over and over.
Head to Settings -> Apps & Notifications -> App info.
Tap the 3-dot menu in the top right corner and enable show system.
Look for com.lge.ims.rcsprovider in the list and tap it.
In the detailed overview for this app, hit the following three buttons in order: Clear cache, clear storage/data, and force stop. (Depending on the Android version on your phone, some of these three options may be found under storage information.)
You may have to repeat step 5 above multiple times for the problem to fix itself.
Click to expand...
Click to collapse
Just as a side note to this post: placing my phone in airplane mode did *not* prevent this message from repeatedly appearing... the only thing that worked was removing the sim card.
Gorlash said:
Just as a side note to this post: placing my phone in airplane mode did *not* prevent this message from repeatedly appearing... the only thing that worked was removing the sim card.
Click to expand...
Click to collapse
Same here. The only problem is that removing the sim card while doing the method that I found was pointless, as once I put the sim card back in, the problem came back. Though once O followed the method with the sim card in, it went away and has stayed away. For now, at least. I assume turning off the phone will reset whatever I did, and I may have to do it again.
Still no fix for this from T-Mobile or LG.
https://www.hitc.com/en-gb/2022/05/23/lg-ims-keeps-stopping/
kcclark99 said:
Still no fix for this from T-Mobile or LG.
https://www.hitc.com/en-gb/2022/05/23/lg-ims-keeps-stopping/
Click to expand...
Click to collapse
Well, all we can do now is wait...
Gorlash said:
Just to save others some trouble, please note that this video, itself, just repeats the same non-working solutions that everyone else suggested, none of which work, including factory reset.
However, the comments *do* appear to have further useful discussions of this subject... so we now can be sure that this is an LG issue... hopefully we'll have a solution in a day or two...
Thank you again, @kcclark99, for finding and sharing this video with all of its comments!!
Click to expand...
Click to collapse
I should have added not to pay attention to the actual video. Thanks for correcting my oversight.
Arthilios said:
I found this a few minutes ago. I also have a v20 and this worked for me, so hopefully it works for you as well. It says to put into airplane mode, which for me did not stop the pop ups. Removing the sim card works, but once I put it back in, the error occured until I re-followed these steps. So unfortunately, you will just have to put up with the pop-ups while doing this. It's been about 15 minutes and I haven't gotten the message, so it looks like I'm in the clear. Hopefully you will be, too.
Set your LG phone to airplane mode to prevent the error message from popping up over and over.
Head to Settings -> Apps & Notifications -> App info.
Tap the 3-dot menu in the top right corner and enable show system.
Look for com.lge.ims.rcsprovider in the list and tap it.
In the detailed overview for this app, hit the following three buttons in order: Clear cache, clear storage/data, and force stop. (Depending on the Android version on your phone, some of these three options may be found under storage information.)
You may have to repeat step 5 above multiple times for the problem to fix itself.
And the clear data/cache was under storage for me.
Click to expand...
Click to collapse
Works for me. I did only once. About 30 minutes, no pop-ups! Thank you.
Arthilios said:
Set your LG phone to airplane mode to prevent the error message from popping up over and over.
Head to Settings -> Apps & Notifications -> App info.
Tap the 3-dot menu in the top right corner and enable show system.
Look for com.lge.ims.rcsprovider in the list and tap it.
In the detailed overview for this app, hit the following three buttons in order: Clear cache, clear storage/data, and force stop. (Depending on the Android version on your phone, some of these three options may be found under storage information.)
You may have to repeat step 5 above multiple times for the problem to fix itself.
And the clear data/cache was under storage for me.
Click to expand...
Click to collapse
Works, only had to do it once.
Arthilios said:
I found this a few minutes ago. I also have a v20 and this worked for me, so hopefully it works for you as well. It says to put into airplane mode, which for me did not stop the pop ups. Removing the sim card works, but once I put it back in, the error occured until I re-followed these steps. So unfortunately, you will just have to put up with the pop-ups while doing this. It's been about 15 minutes and I haven't gotten the message, so it looks like I'm in the clear. Hopefully you will be, too.
Set your LG phone to airplane mode to prevent the error message from popping up over and over.
Head to Settings -> Apps & Notifications -> App info.
Tap the 3-dot menu in the top right corner and enable show system.
Look for com.lge.ims.rcsprovider in the list and tap it.
In the detailed overview for this app, hit the following three buttons in order: Clear cache, clear storage/data, and force stop. (Depending on the Android version on your phone, some of these three options may be found under storage information.)
You may have to repeat step 5 above multiple times for the problem to fix itself.
And the clear data/cache was under storage for me.
Click to expand...
Click to collapse
Well, this *sort of* works with mine... however, every time I reboot the phone, I have to go through this sequence again...
That is not entirely a desirable solution !!
Later note: okay, I didn't read the original post clearly enough... @Arthilios already noted this issue...
Oh well, I can probably live with that!!
Putting the phone in airplane mode renders the phone basically useless. As soon as you turn on Wifi while in airplane mode, the error message pops back up. Can't switch to AT&T either because the T-Mobile's V20 doesn't work on AT&T anymore since AT&T turn off 3G service back in Feb 2022 even though the V20 is VoLTE capable. Another solution is pull the sim card out and just use it like a phone with blacklisted IMEI. LG said they're working on it but I doubt they're gonna push out an update for this 7 year old phone. Maybe they can make an app to take care of this. I think it's time to throw in the towel on LG and get other brands.
cproaudio said:
I think it's time to throw in the towel on LG and get other brands.
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Click to collapse
I want a phone that I can swap in a charged battery. When I looked at what was available two years ago, I found the V20 was still the best available, IMO. Current phones with that ability were low end models.