Hi folks,
I own a OPT for about a few days.
Unfortunately I can't hear incoming calls or messages because the max. volume of the speaker is really really low.
If I play music or watch youtube videos it's a little bit better but ringtones are always low.
can anyone make a video where I can see/hear how loud your speaker is when the phone rings?
maybe my device is defective?
thanks a lot.
greetings
sprint
I can't really make a video, your issue sounds weird. Have you tried checking on the Oneplus forums in the OP2 section? My audio is fine for me on my OP2.
In the oneplus forums there are many people have the same issue. My problem is I don't know if the device is defective and the oneplus "support" is "great" I heard.
What can I do? What are my options?
Now I wrote to the support and hope they will open a ticket for my so I can get help. Compared with the sound shown in videos on YouTube I think my device is faulty.
Related
Hi All,
When i take video with my omnia 7, it tapes without any sound. Has anyone come across this problem.
Thanks
I've come across this problem myself. I was at Soundwave back in February and half my videos had no sound, but some DID. I couldn't explain it. So I tried to experiment with it at home and found that the videos had audio each time. Thinking it was just some sort of weird one off thing, I went and used to phone to record a video at Future Music. Again, some of the videos had audio, some didn't.
I thought maybe the problem was that the audio at the concert was too loud and the noise cancellation mic was thinking EVERYTHING was noise, so it was cancelling everything, so I tried experimenting with the video for a couple of days after that. Again, some had audio, but some didn't this time, even when the volume levels of the ambient noise was very quiet.
So, after looking into it some more, I read one theory that it has something to do with a bug in how the Omnia 7 disables the speaker when something is plugged in (possibly into the head phone jack? I don't remember). I haven't really been able to find confirmation of this, but I'm hoping that after updating the phone, the problem has gone away.
I'll come back and post my experience when I know for sure
Thanks Deemar,
I have exact same problem, however I have only ever had one recording that actually recorded sound as well.
All the others have no sound
anyone????
same problem too :/ but i noticed the mic stopped working in other apps too such as shazam - it seems to do this from time to time randomly! very weird and annoying! havent noticed since nodo thought?
I haven't had the opportunity to experiment much since NoDo. But the videos I HAVE recorded since then (a grand total of two) have had audio. Knock wood, the problem might be solved...
Hi everyone, this is the first time I have posted on here, so I decided to help a few of you with this problem. Having had most of the Samsung galaxy phones I was horrified to find this problem on my new note 5. After a lot of experiments and different recording conditions I have managed to eliminate the static popping and crackling heard when recording a video. It seems that if you record your video in 320x240(4.3) then there is no popping or crackling at all. Then the higher you go towards 3840x2160(16.9) the worse it gets. But at bottom resolution audio is perfect. As a computer I.T engineer and mobile phone technician looking at this logically would tell me this is a software problem. Most lightly the compression or codec used when taking higher quality footage. I have spoke direct to Samsung who flatly refuse to accept there is a problem. However I have other avenues to go down. For now I`m afraid the only thing we can do is to all ring the 0300 Samsung number if your in the Uk if you have this problem. Keep ringing and keep telling until they sort this out. Please feel free to comment how many of you have this problem and I will voice all your cases to them 1 by one if needed !!!
karaokeman2002 said:
Hi everyone, this is the first time I have posted on here, so I decided to help a few of you with this problem. Having had most of the Samsung galaxy phones I was horrified to find this problem on my new note 5. After a lot of experiments and different recording conditions I have managed to eliminate the static popping and crackling heard when recording a video. It seems that if you record your video in 320x240(4.3) then there is no popping or crackling at all. Then the higher you go towards 3840x2160(16.9) the worse it gets. But at bottom resolution audio is perfect. As a computer I.T engineer and mobile phone technician looking at this logically would tell me this is a software problem. Most lightly the compression or codec used when taking higher quality footage. I have spoke direct to Samsung who flatly refuse to accept there is a problem. However I have other avenues to go down. For now I`m afraid the only thing we can do is to all ring the 0300 Samsung number if your in the Uk if you have this problem. Keep ringing and keep telling until they sort this out. Please feel free to comment how many of you have this problem and I will voice all your cases to them 1 by one if needed !!!
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So your soultion is to record video in 320x240 resolution?
Unfortunately seems like the audio problem is an hardware bug and the popping/crackling sound comes up with vocal recorder too.
Hello everyone, I've checked the forums and I've not really seen many answers to this question as it's something that's been bugging me for a while now.
I don't know when it started, but I noticed recently after recording a video and playing back, the sound on one side is completely gone. Almost like Stereo mode has been disabled, I have determined that it is the microphone that is often used during Loudspeaker calls, I tested this by placing a call to a friend on a regular call, then a WhatsApp Call, and finally a Skype call - and each platform is having the same issue - my loudspeaker microphone is not picking up audio. Is there a fix for this? I took apart the device, cleaned thoroughly but I'm wondering if the microphone itself has become busted. If anyone has a similar issue, or has found a fix for this - could you please provide me with some information? I love my Note 3 and would love to start recording some videos again.
Thanks everyone!
Ginger Bearded Guy
Ginger Bearded Guy said:
Hello everyone, I've checked the forums and I've not really seen many answers to this question as it's something that's been bugging me for a while now.
I don't know when it started, but I noticed recently after recording a video and playing back, the sound on one side is completely gone. Almost like Stereo mode has been disabled, I have determined that it is the microphone that is often used during Loudspeaker calls, I tested this by placing a call to a friend on a regular call, then a WhatsApp Call, and finally a Skype call - and each platform is having the same issue - my loudspeaker microphone is not picking up audio. Is there a fix for this? I took apart the device, cleaned thoroughly but I'm wondering if the microphone itself has become busted. If anyone has a similar issue, or has found a fix for this - could you please provide me with some information? I love my Note 3 and would love to start recording some videos again.
Thanks everyone!
Ginger Bearded Guy
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Click to collapse
First factory reset and check again. .if same it s material problem
I've Factory Reset about 10 times since this post, and attempted all kinds of different things. I can confirm that it is a definitely a hardware issue, could you recommend what to do so I can get this fixed? Again, my primary microphone works fine while making calls - it is only when I enable Loudspeaker that the other party is unable to hear me due to the "Top Microphone" on the device not working for some unknown reason. Again, I've attempted cleans, fixes etc - but the issue only occurs during loudspeaker calls and when recording video as the top microphone is used with the primary microphone for Stereo Recording.
I know the microphone still picks up some form of audio but at a very low level - as I have called a friend and enabled loudspeaker and continued on to blowing in the hole where the microphone is situated. They can hear the loud distortion created by the air, but not a voice or anything like that. I really have to shout (And I mean LOUD) if anything audio is to be picked up.
I just got my moto x Pure a few days ago and i noticed when i receive a text message i get this pop noise after the notification sound stops playing. I went in the settings to change the notification sound and as im switching between them they all have a pop noise always after there done playing or sometimes before playing. If i try to change the ring tone it doesn't happen, they start and end fine with no pop noise. I remember having a similuar issue with my nexus 4 and to remedy the situation i would disable touch sounds and vibration but it doesnt seem to help with this phone.
Someone on reddit said he had the same issue. Anyone else experience this ?
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
robjbw said:
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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i adjusted the bass in the audio equalizer and it seems to help with ring tones like the zeta, at least i think it did.
I dont get the pop noise when i play a youtube video or listen to google music, so its weird to me.
robjbw said:
Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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Thank you for posting this. Now I know I'm not the only one with the problem. I was worrying I'd have to do an RMA, but maybe this'll be fixable with a software update.
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
carlz28 said:
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
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I don't want to highjack the thread, so we should probably move here to discuss crackling: http://forum.xda-developers.com/moto-x-style/help/bad-speaker-crackling-t3200536
The speaker crackling and pop noise after notifications may be seperate issues
ciproxr said:
The speaker crackling and pop noise after notifications may be seperate issues
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Click to collapse
Pretty sure they are. I have both though. I notice the pop very easily at night. I have a few apps set to priority, so they'll ring even when I'm sleeping. Last night I got a couple notifications and definitely heard an audible pop about a second after the tone stopped playing. It seems like it happens when power is being cut to the speaker.
My Nexus 6 had similar QC issues. The phone stopped detecting SIM cards about a month after I bought it. Moto sent me a replacement which I sold because it was NIB. Beginning to worry that Lenovo is cheaping out a bit too much on their flagships.
I don't have my phone in hand yet so...has anyone tried some third party ringtones or notifications? The reason I ask is because I imagine it's possible that the default recorded sounds may have some type of silent space after the "music" or the sound stops causing this. Maybe somebody can try a few home made ones to see if it still happens.
Yes i tried third party notification sounds. Same thing happens
Anyone else affected by this bug
Getting the pop noise as well. It's very noticeable. I'll hold off for awhile and see what Moto does about the issue.
I've got it as described above. Sounds like power coming on and then cutting off. Reminds me of powering on and off an old boombox from the 80's.
Sent from my XT1575 using Tapatalk
I have no POP noise at all. As I said before I think it has to do with the earliest batches that were delivered. Even though I ordered on the second day of pre-order I received mine several days after many others. Maybe I got mine from a second, or later batch?? No speaker distortion either even at full volume!
Decided to return it and get another one. Maybe I just got one of the bad batches. I also had a small scratch on it right out of the box. Would've ignored the scratch if everything else was good... but I can't unhear the speaker crackles and pop.
waiting now for return authorization for this problem, which is a little hairy because I'm not the original owner. I do have the receipt though--shouldn't the warranty transfer?
That pop noise very noticable when using viber...
Also try to press keyboard keys and put the speaker closer to the ear... Its like speakers are turn on/off ...
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
jayochs said:
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
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Maybe with custom kernel it could be fixed?
perhaps, but who knows anymore. lol
Sent from my Moto X Pure Edition
Hi guys,
I bought this phone two days ago and i think its a very good phone. One thing though, i find the speaker low volume, and when i try changing notification sound, some music gives a bit crackling/distorting sound.
then i try changing the Alarm, the title "Morning Flower" gives a bit crackling sound too.
Note that i only set the volume to 70%, and the crackling is already there.
I try the same music title on my friend Galaxy J7 prime, and his speaker does not produce any crackling sound and its louder.
The crackling sound only happen if i play piano sound or high pitch musics, but its strange with samsung default music it gives the crackling sound. Other normal non high pitch default songs plays good without crackling/ distortion.
Is it a known issue to this model or its just a speaker defect?
Thanks
Llujei said:
Hi guys,
I bought this phone two days ago and i think its a very good phone. One thing though, i find the speaker low volume, and when i try changing notification sound, some music gives a bit crackling/distorting sound.
then i try changing the Alarm, the title "Morning Flower" gives a bit crackling sound too.
Note that i only set the volume to 70%, and the crackling is already there.
I try the same music title on my friend Galaxy J7 prime, and his speaker does not produce any crackling sound and its louder.
The crackling sound only happen if i play piano sound or high pitch musics, but its strange with samsung default music it gives the crackling sound. Other normal non high pitch default songs plays good without crackling/ distortion.
Is it a known issue to this model or its just a speaker defect?
Thanks
Click to expand...
Click to collapse
Its for sure a defect bro i recommend getting it replaced.
*****NOTE*****:google search about the pixel soind bug and it had the same crackling problem as you said with A 2017 i use a pixel xl and after a few updates the pixel sound bug was solved by google so the main thing is that the cracling can be because of hardware or software but i recommend checking and replacing since it is costly phone. Also tell me the replacement unit has the same issue.
Androbots said:
Its for sure a defect bro i recommend getting it replaced.
*****NOTE*****:google search about the pixel soind bug and it had the same crackling problem as you said with A 2017 i use a pixel xl and after a few updates the pixel sound bug was solved by google so the main thing is that the cracling can be because of hardware or software but i recommend checking and replacing since it is costly phone. Also tell me the replacement unit has the same issue.
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Click to collapse
After comparing it 1 - 1 with demo unit on the store, i can confirm its the speaker defect. Demo unit sounds perfect with no crackling sound.
I have contacted samsung, and they have arranged a replacement unit in 3 weeks, i'll report back the result. :good:
Llujei said:
Hi guys,
I bought this phone two days ago and i think its a very good phone. One thing though, i find the speaker low volume, and when i try changing notification sound, some music gives a bit crackling/distorting sound.
then i try changing the Alarm, the title "Morning Flower" gives a bit crackling sound too.
Note that i only set the volume to 70%, and the crackling is already there.
I try the same music title on my friend Galaxy J7 prime, and his speaker does not produce any crackling sound and its louder.
The crackling sound only happen if i play piano sound or high pitch musics, but its strange with samsung default music it gives the crackling sound. Other normal non high pitch default songs plays good without crackling/ distortion.
Is it a known issue to this model or its just a speaker defect?
Thanks
Click to expand...
Click to collapse
Hello. I'm Korean
I have the same problem with the same model. (Korea SK Telecom SM-A520S)
Samsung Service Center says no such problem has been reported
Was the problem resolved after repairing the speakers?
I'm really annoyed by the problem I haven't experienced before....
[email protected] said:
Hello. I'm Korean
I have the same problem with the same model. (Korea SK Telecom SM-A520S)
Samsung Service Center says no such problem has been reported
Was the problem resolved after repairing the speakers?
I'm really annoyed by the problem I haven't experienced before....
Click to expand...
Click to collapse
Hi! I just got my replacement unit yesterday, and here as promised i report back the result.
I'm not asking samsung to repair it, i demand a replacement unit because i just bought it not even a week that day.
The replacement unit does not have such issue, my speaker is now running good no crackling and no distortion. I suggest you ask the SSC guy and compare it directly with demo units.
At first the samsung center representative also said the same, no such issues, he couldnt hear the crackling. But after i asked him to compare it directly with available demo units, he then realized there's some problem with the speaker.
I suggest you ask for a replacement unit. Good luck!
hi guys
i bought A5 last week, i realize that speaker max volume is much lower compared to note3
is this also defect ?
i didnt hear any crackling though... it sound clear at max sound, i just the sound abit low even at max volume compared note3... i have yet to test with other samsung phone or demo unit