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Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
Amen brotha! (high fives what I assume to be a fellow member of the cell phone industry!)
Sent from my SGH-T959 using XDA App
For real? I doubt people defrauding tmobile is going to increase prices, they'll do that anyway just like with gas. The future will be expensive people.
Sent from my T959 *****es
timisalf said:
For real? I doubt people defrauding tmobile is going to increase prices, they'll do that anyway just like with gas. The future will be expensive people.
Sent from my T959 *****es
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Its the same as stealing. So yes, they are a direct cause for price increases.
Sent from my SGH-T959 using XDA App
If gps/lag wasn't so broken people wouldn't be so desperate to hack and break. These are the people who should have just returned their phones in the first place, which wouldn't have been any better for tmo or samsung. So considering they prob fit well within the returns a product like this deserves, I don't think it'll effect prices or forum members who work in the cell phone industry at all.
I'm annoyed that there isn't another phone on tmo that's worth switching to.
SamsungVibrant said:
Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
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Amen haha. After joining these forums I now respectfully understand why apple and at&t run things the way they do.
You're saying this now but if you ever **** up your phone, wouldn't you first try to get a replacement?
SamsungVibrant said:
Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
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And this comes from a guy who exchanged his phone 15 times because he was trying to enter into download mode the wrong way.
Gad13 said:
And this comes from a guy who exchanged his phone 15 times because he was trying to enter into download mode the wrong way.
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I did? It's called sarcasm, I was trying to make a point, can't believe you believed that.
richan90 said:
You're saying this now but if you ever **** up your phone, wouldn't you first try to get a replacement?
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No, I take responsibility for my actions.
Why should someone else foot the bill? Did I not sign a contract? Am I not an adult? Adults who enter contractual agreements should act like adults, not like children.
Maybe you are on a family plan and your parents pay your bill, but as an adult I take responsibility for my actions. If you root, or do anything else that goes against the TOS of your contract and warranty, then you should also be adult enough to understand that you have entered a contract, you have agreed upon terms and conditions, and you should also be adult enough to foot the bill for a new phone when you caused the damage yourself.
SamsungVibrant said:
No, I take responsibility for my actions.
Why should someone else foot the bill? Did I not sign a contract? Am I not an adult? Adults who enter contractual agreements should act like adults, not like children.
Maybe you are on a family plan and your parents pay your bill, but as an adult I take responsibility for my actions. If you root, or do anything else that goes against the TOS of your contract and warranty, then you should also be adult enough to understand that you have entered a contract, you have agreed upon terms and conditions, and you should also be adult enough to foot the bill for a new phone when you caused the damage yourself.
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This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
PoisonWolf said:
This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
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What do your comments mean? Mind elaborating? Be more direct, don't be afraid.
For starters, I haven't bricked my phone ever, and I've never brought my device back fraudulently seeking an exchange.
But if you ask me, Samsung is just as much in the wrong for manufacturing and selling
devices that do not work as advertised. Once the end user is beyond the trial period, they are locked into a contract with a faulty device. Look at the progress Samsung has made in the past 10 months towards fixing the problems with the Behold II device: NONE.
Given this company's track record with supporting their mobile cellular devices, it is easy to believe that they may never fix the deficiencies with this current line, and flashing a custom ROM may well be the end user's only viable option.
Lets look at the facts.
Samsung sells a phone to all of the phone companies (behold, galaxy) and market it to have all these features. Phone companies sell these phones and they make millions from these sales. Phones are defective and all parties know this but continue selling phones and marketing them with out ever telling buyers of the devices problems. they continue to make millions. When many buyers realize that said devices are defective and complain, they say we are working on a fix, but they never say that it will be fixed just that they are working on a fix. Phone sales continue and they keep making millions with full knowledge of the fact the these devices are defective.
WHO IS DEFRAUDING WHO?
The root of the problem is a BAD design of the recovery mode.
The recovery mode MUST reside in non-erasable area and MUST be available always.
But no. Any person who owns a PC and has an internet connection can brick his phone in no time.
I am really disappointed of the way the phone is designed. In software aspect.
Samsung even keep the unlock code in plain text /I am not complaining about it/. It must be a precedent in the cell phone history.
And we all pay for it. So many bricked phones. So many replacements. So much frustration.
I'll try at least to pay less money for a device designed like this.
rbcamping said:
Lets look at the facts.
Samsung sells a phone to all of the companies (behold, galaxy) and claims it to have all these features. Phone companies sell these phones and they make millions from these sales. Phones are defective and all parties know this but continue selling phones and marketing them with out ever telling buyers of the devices problems. they continue to make millions. When many buyers realize that said devices are defective they say we are working on a fix, but they never say that it will be fixed just that they are working on a fix. Phone sales continue and they keep making millions with full knowledge of the fact the these devices are defective.
WHO IS DEFRAUDING WHO?
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THEN RETURN THE PHONE and purchase another BRAND. That's your decision to keep a unit you are not happy with, and insist on fixing it yourself.
Nobody is twisting your arm to purchase it. If you purchased it, and it doesn't perform as promised, return it. Plus isn't that the real way to make a statement? I WONT STAND FOR DEFECTIVE PRODUCTS, I'M returning it and buying HTC!
NOPE, instead what do you choose to do? You choose to purchase a produt, which you admit you are very well aware of Samsungs history, which you seem not happy with. So what do you do, you buy another Samsung product. Then you mess around with it, you mess it up, you complain, you then go in a cycle of exchanges, one after the other. If Samsung is sooo horrible, and by your own words, you are aware of their history, then why buy another Samsung product?
THATS YOUR FAULT.
SamsungVibrant said:
What do your comments mean? Mind elaborating? Be more direct, don't be afraid.
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Lawl, afraid? You're utterly hilarious. There is no need to try and shove it to our faces that you want us to know that you believe that you are the more intelligent, morally and ethically superior being amongst us XDA-commonfolk.
Are you addicted or do you simply enjoy e-confrontations?
Do you get some sort of e-pride when you have successfully convinced yourself that you've won the argument/debate/whatever-you'd-call-it?
Like seriously, if you think anyone gives a flying f*ck about your morals and ethics here, you really need a wake up call.
Mr. Adult, while I do appreciate your opinions on things, don't you have better things to do than to come to XDA and preach to us about how we should be good citizens on planet earth (or the USA)? I mean like, you can go recycle, tend to your farm in the backyard, reuse your feces for your farm, make sure your family members aren't defrauding cellphone corporations, etc.
P.S. Go start a myspace account. Link it into your signature and whine there instead, and stop it with these ridiculous threads that are cluttering up the board with bull****. Your posts are a waste of XDA bandwidth.
PoisonWolf said:
This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
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Still waiting for your explanation of what straight as a grizzly's tool means. I'd love to hear what that really meant.
lmFao
look at all these people trying to justify stealing.
lmFao
get off the high horse all you "robin Hoods"
....
PoisonWolf said:
Lawl, afraid? You're utterly hilarious. There is no need to try and shove it to our faces that you want us to know that you believe that you are the more intelligent, morally and ethically superior being amongst us XDA-commonfolk.
Are you addicted or do you simply enjoy e-confrontations?
Do you get some sort of e-pride when you have successfully convinced yourself that you've won the argument/debate/whatever-you'd-call-it?
Like seriously, if you think anyone gives a flying f*ck about your morals and ethics here, you really need a wake up call.
Mr. Adult, while I do appreciate your opinions on things, don't you have better things to do than to come to XDA and preach to us about how we should be good citizens on planet earth (or the USA)? I mean like, you can go recycle, tend to your farm in the backyard, reuse your feces for your farm, make sure your family members aren't defrauding cellphone corporations, etc.
P.S. Go start a myspace account. Link it into your signature and whine there instead, and stop it with these ridiculous threads that are cluttering up the board with bull****. Your posts are a waste of XDA bandwidth.
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Ya it does actually annoy me, because I'm a consumer. When people defraud T-Mobile and Samsung, at the end it hurts all end consumers.
Eventually we will have tighter more strict returns, possibly even no returns, or returns with like 40 percent restocking fees. Cell phone prices will also increase, because of people like you, who decide to ruin it for everyone.
It is the simple truth, it was people like you that caused most retail chains to implement 15 percent restocking fees and get stricter on return policies. People like you who will cause companies with awesome return policies, such as Costco, to eventually do away with that.
At the end, your actions just ruin things for all end consumers, simple and true.
You think Best Buy, Apple and At&t are acting like Natzi's? All of you keep it up, and T-Mobile's policy will change too.
All you guys that are posting all the negative stuff here about AT&T and the Atrix....... Get a life..... If you don't want the Atrix then don't get it! If you don't like AT&T then don't get the Atrix! There are TONS of great android phones out there from every wireless carrier.
Seriously you are guys are just too much! No one is FORCING you to buy the phone or have AT&T if you don't want to this is controlled by your choices.
Give it a rest...I have 3 lines on AT&T and one on Sprint. I never have a problem with either one...... Every carrier charges a premium for there high end phones and 4G ALL of them do!
and by posting this you start a flame war. was it really necessary?
Also, you misspelled AT&T in the title.
I don't think a post of this type is necessary; while I agree 100%, I doubt that this thread will stop any of the activity that it is meant to.
johnnydeathmatch said:
Also, you misspelled AT&T in the title.
I don't think a post of this type is necessary; while I agree 100%, I doubt that this thread will stop any of the activity that it is meant to.
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Lol...yes I did misspell AT&T in the title.....
I just was frustrated with all the troll postings about this phone. People come to learn about this phone. Not have to wade through all the negative postings about AT&T and the new phone. Its almost as if by design they are trying to discourage interest in the Atrix.....
Sorry, nothing wrong with voicing disappointment. You can continue to spend tons of money on overpriced stuff if you want. The rest of us will give them feedback and hope they learn.
eallan said:
Sorry, nothing wrong with voicing disappointment. You can continue to spend tons of money on overpriced stuff if you want. The rest of us will give them feedback and hope they learn.
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i agree with you about constructive feedback. But none of the posters have even seen the phone yet. Its not available for demo in the stores until the 13th. So how can they be so negative about it? Has anyone seen it yet? Does anyone have service with the phone that can tell us exactly what the charges and plan looks like? I will wait until I can actually see the phone and talk to an at&t rep and get more info.....
eallan said:
Sorry, nothing wrong with voicing disappointment. You can continue to spend tons of money on overpriced stuff if you want. The rest of us will give them feedback and hope they learn.
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I suppose, although I'm not sure how anything posted here has been useful or a benefit to anyone in any way whatsoever.
I'm not sure how it's tons of money on overpriced stuff. Besides the obvious fact that value is subjective, which means that something may not be worth even $200 to you, but may be worth $300 to me.
Aside from that, top of the line phones cost around $200 these days. At least third party retailers are allowed to discount Android phones, unlike iPhones. I paid $150 for my Captivate last year at BB (it was still $200 @ AT&T), and I'll be paying $150 for the Atrix (or $200 if the Costco/BB leaks weren't true, which IMHO they are). Not sure how the Atrix is overpriced.
If you are referring to the laptop dock, then personally I would have to agree with you regarding its price. However, that is an accessory. Accessories are always overpriced. If you don't want it, don't buy it. I suspect most people won't, and I suspect it will drop in price pretty quickly. It is the first device of its kind, so if you buy it you are being an early adopter, and it costs a lot to be an early adopter. That's just life. Wait a few months, perhaps there will be third party solutions, or the price will have dropped to something that you can afford. No use crying over spilled milk.
Honestly, it doesn't seem like it would be too hard to build something like the laptop dock. Have a base that holds a bluetooth keyboard and a docking slot for the Atrix where you want your trackpad to be, attach one of those PS LCDs to the top and throw in some batteries. I'm sure it could be done for a couple of hundred bucks. Less, if you're creative.
johnnydeathmatch said:
I suppose, although I'm not sure how anything posted here has been useful or a benefit to anyone in any way whatsoever.
I'm not sure how it's tons of money on overpriced stuff. Besides the obvious fact that value is subjective, which means that something may not be worth even $200 to you, but may be worth $300 to me.
Aside from that, top of the line phones cost around $200 these days. At least third party retailers are allowed to discount Android phones, unlike iPhones. I paid $150 for my Captivate last year at BB (it was still $200 @ AT&T), and I'll be paying $150 for the Atrix (or $200 if the Costco/BB leaks weren't true, which IMHO they are). Not sure how the Atrix is overpriced.
If you are referring to the laptop dock, then personally I would have to agree with you regarding its price. However, that is an accessory. Accessories are always overpriced. If you don't want it, don't buy it. I suspect most people won't, and I suspect it will drop in price pretty quickly. It is the first device of its kind, so if you buy it you are being an early adopter, and it costs a lot to be an early adopter. That's just life. Wait a few months, perhaps there will be third party solutions, or the price will have dropped to something that you can afford. No use crying over spilled milk.
Honestly, it doesn't seem like it would be too hard to build something like the laptop dock. Have a base that holds a bluetooth keyboard and a docking slot for the Atrix where you want your trackpad to be, attach one of those PS LCDs to the top and throw in some batteries. I'm sure it could be done for a couple of hundred bucks. Less, if you're creative.
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$200 for the phone is fine. It's a standard that seems to hold.
The trackpad and the tethering plan are the ridiculous greedy practices no one should support. Subjectivity of value or not, an extra $20 a month to use that data you already pay for in a cradle is asinine.
jamezr said:
i agree with you about constructive feedback. But none of the posters have even seen the phone yet. Its not available for demo in the stores until the 13th. So how can they be so negative about it? Has anyone seen it yet? Does anyone have service with the phone that can tell us exactly what the charges and plan looks like? I will wait until I can actually see the phone and talk to an at&t rep and get more info.....
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Well you don't need to hold the device to know about the tethering rip off. Or double a netbook price for a screen, battery, and keyboard.
The phone itself isn't garnering much $ complaints as far as I've seen.
eallan said:
$200 for the phone is fine. It's a standard that seems to hold.
The trackpad and the tethering plan are the ridiculous greedy practices no one should support. Subjectivity of value or not, an extra $20 a month to use that data you already pay for in a cradle is asinine.
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So don't support them if you don't want it. I don't see how complaining about it on XDA is helping anyone, though.
All the comparisons that people are drawing here, comparing the dock to a netbook (e.g., why not just get a netbook) are missing the point: it is most definitely not a netbook. If it was, it would be priced like a netbook. It is different than a netbook, different functionality, although they do serve a similar purpose. Lots of people buy Macs (not me ), despite the fact that they cost more than an equivalent PC would. For some of us, not everything is about what the cheapest alternative is.
This is a completely new category of product, and being the first person to own it will cost a lot, similar to the original iPhone.
The tethering plan isn't required if you buy the dock separately, and even if you buy them together, you can just cancel tethering. There's nothing to stop you.
If it turns out that the laptop dock (or any other dock, or use of the webtop environment), has some feature to alert AT&T of your usage without a tethering plan or block you from using it without a tethering plan, then I would agree. However, nobody has shown that to be the case at this point. My guess would be that the security measure would be defeated to allow this without paying for tethering within a few days.
johnnydeathmatch said:
So don't support them if you don't want it. I don't see how complaining about it on XDA is helping anyone, though.
All the comparisons that people are drawing here, comparing the dock to a netbook (e.g., why not just get a netbook) are missing the point: it is most definitely not a netbook. If it was, it would be priced like a netbook. It is different than a netbook, different functionality, although they do serve a similar purpose. Lots of people buy Macs (not me ), despite the fact that they cost more than an equivalent PC would. For some of us, not everything is about what the cheapest alternative is.
This is a completely new category of product, and being the first person to own it will cost a lot, similar to the original iPhone.
The tethering plan isn't required if you buy the dock separately, and even if you buy them together, you can just cancel tethering. There's nothing to stop you.
If it turns out that the laptop dock (or any other dock, or use of the webtop environment), has some feature to alert AT&T of your usage without a tethering plan or block you from using it without a tethering plan, then I would agree. However, nobody has shown that to be the case at this point. My guess would be that the security measure would be defeated to allow this without paying for tethering within a few days.
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Don't want to lose my unlimited. And bad publicity is only a good thing or the consumer. I guess I don't understand defending those trying to milk you for tons of $$. I'd rather have a good deal on these things than defend a high price.
eallan said:
Don't want to lose my unlimited. And bad publicity is only a good thing or the consumer. I guess I don't understand defending those trying to milk you for tons of $$. I'd rather have a good deal on these things than defend a high price.
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I don't know anyone who wouldn't rather have a good deal. I'd love it if the dock came for free with the phone, along with a free keg and some strippers. But, unfortunately, we live in reality where stuff costs money and companies have to make money to keep coming out with cool products like the Atrix. If Motorola wants to charge $500 for the dock, then more power to them. I'm happy for it, and you know why? Because they invented the damn thing! Do you see any other phones with laptop docks? No.
Will I buy it for $500? No, because to me $500 is better than that dock. If the dock drops to $50, will I buy it? As long as its hackable. But if Motorola left it to you or me to decide what we wanted to pay for their stuff, they wouldn't ever make a profit. Then they couldn't make things like this any more. Do all the parts and pieces in the dock come to a total of $500? Definitely not, otherwise they wouldn't be able to make any money off of it, and therefore wouldn't make it in the first place. Does it bother you how much higher the retail price is than what the parts cost is? Then why don't you build something better for less.
Why is it that if Motorola spends millions of dollars on R&D, they shouldn't be able to make a profit off of that work and investment? If they can't do that, then why would they bother to create things like the Atrix & dock in the first place? Would you work for 6 months or a year for free so that you could sell a laptop dock for a phone at cost? Nope. So stop whining.
How does bad publicity automatically equal good for the consumer? That's probably one of the dumbest statements I've ever seen on this forum. 60 Minutes gave lots of bad publicity to Audi for unintended acceleration which turned out to be fake, how was that good for consumers? Or anyone outside of 60 Minutes? It hurt consumers, because Audi was almost killed off as a brand in the US, which would have offered fewer choices, and it influenced consumer buying decisions away from a product which may have been superior to the choice they ultimately made due to bad information.
johnnydeathmatch said:
I don't know anyone who wouldn't rather have a good deal. I'd love it if the dock came for free with the phone, along with a free keg and some strippers. But, unfortunately, we live in reality where stuff costs money and companies have to make money to keep coming out with cool products like the Atrix. If Motorola wants to charge $500 for the dock, then more power to them. I'm happy for it, and you know why? Because they invented the damn thing! Do you see any other phones with laptop docks? No.
Will I buy it for $500? No, because to me $500 is better than that dock. If the dock drops to $50, will I buy it? As long as its hackable. But if Motorola left it to you or me to decide what we wanted to pay for their stuff, they wouldn't ever make a profit. Then they couldn't make things like this any more. Do all the parts and pieces in the dock come to a total of $500? Definitely not, otherwise they wouldn't be able to make any money off of it, and therefore wouldn't make it in the first place. Does it bother you how much higher the retail price is than what the parts cost is? Then why don't you build something better for less.
Why is it that if Motorola spends millions of dollars on R&D, they shouldn't be able to make a profit off of that work and investment? If they can't do that, then why would they bother to create things like the Atrix & dock in the first place? Would you work for 6 months or a year for free so that you could sell a laptop dock for a phone at cost? Nope. So stop whining.
How does bad publicity automatically equal good for the consumer? That's probably one of the dumbest statements I've ever seen on this forum. 60 Minutes gave lots of bad publicity to Audi for unintended acceleration which turned out to be fake, how was that good for consumers? Or anyone outside of 60 Minutes? It hurt consumers, because Audi was almost killed off as a brand in the US, which would have offered fewer choices, and it influenced consumer buying decisions away from a product which may have been superior to the choice they ultimately made due to bad information.
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Feedback is invaluable. Good or bad. If most consumers think something is a terrible value, then the company ought to know, period.
Nobody said anything about profit. Of course we understand that. Should a Honda civic cost 12 million dollars because someone else didn't do the r&d and make it?
Continue to defend obvious ridiculous pricing. I will do the opposite. Thanks.
It seems as though all those that continuously beet down the Atrix secretly like it, because if I don't like something I move on. Why some need to be negative over and over and over with every post is beyond me.
jamezr said:
all you guys that are posting all the negative stuff here about at&t and the atrix....... Get a life..... If you don't want the atrix then don't get it! If you don't like at&t then don't get the atrix! There are tons of great android phones out there from every wireless carrier.
Seriously you are guys are just too much! No one is forcing you to buy the phone or have at&t if you don't want to this is controlled by your choices.
Give it a rest...i have 3 lines on at&t and one on sprint. I never have a problem with either one...... Every carrier charges a premium for there high end phones and 4g all of them do!
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then what the hell is this forum for? Why are we all here? This is part of it.
eallan said:
Feedback is invaluable. Good or bad. If most consumers think something is a terrible value, then the company ought to know, period.
Nobody said anything about profit. Of course we understand that. Should a Honda civic cost 12 million dollars because someone else didn't do the r&d and make it?
Continue to defend obvious ridiculous pricing. I will do the opposite. Thanks.
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You are right feedback is invaluable to companies and existing and potential consumers. Now how can you give feedback for something you have NEVER used?
Do you have a bill showing us how overcharged you have been from AT&T? Can you show us how much a rip off the data plan is for this phone? Can you show us you invaluable feedback on the phone and difference the bill was on your existing FamilyTalk plan you have with AT&T? So how valuable is your feedback considering you have never used the phone and cannot say what the billing impact was to your new or existing wireless bill/plan?????
You can't do any of those so what value can you criticism be????
sdlopez83 said:
then what the hell is this forum for? Why are we all here? This is part of it.
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You have a point,,,we are all here to discuss and exchange info on the new phone and everything involved or about it. But it just seems like most of what I have been seeing was so negative. Thing is no one knows yet. No one has a bill saying this is what it was before and this what it is now....There just seemed to be a lot posters trolling with negative posts when no one knows yet. I want to discuss the phone and its new technical aspects and the carrier but not have to wade through all the blatant negativity.....
eallan said:
Nobody said anything about profit. Of course we understand that. Should a Honda civic [sic] cost 12 million dollars [sic] because someone else didn't do the r&d [sic] and make it?
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The Honda Civic isn't the world's first car. Guess what, even if the Civic cost $12 million, it isn't up to you what it costs. If you don't like it, you are free to start your own company and build your own car. Failing that, you can shop elsewhere. Trolling the Honda Civic forums is probably not the best idea you could come up with, however. Perhaps you could visit the forum of a car that you do own, or a car that you can afford to buy when it comes out.
Continue to defend obvious ridiculous pricing. I will do the opposite. Thanks [sic].
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The pricing is what it is. If you can't afford it, get a better job so that you can. Anyone can find out the price of the Atrix and its accessories, and you calling their pricing 'ridiculous' doesn't help anyone here. Everyone can make up their own mind about the pricing, and decide for themselves whether or not they would like to buy the phone and/or its accessories.
jamezr said:
You are right feedback is invaluable to companies and existing and potential consumers. Now how can you give feedback for something you have NEVER used?
Do you have a bill showing us how overcharged you have been from AT&T? Can you show us how much a rip off the data plan is for this phone? Can you show us you invaluable feedback on the phone and difference the bill was on your existing FamilyTalk plan you have with AT&T? So how valuable is your feedback considering you have never used the phone and cannot say what the billing impact was to your new or existing wireless bill/plan?????
You can't do any of those so what value can you criticism be????
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Customer perception of value can only occur if I have had personal hands on time with the device? Like the build quality of the keyboard will suddenly make it worth 500 bucks? Get out of here.
I don't get to set the atrix accessories price, or the honda civic. However, as a consumer interested in these product I can damn sure state my dissatisfaction with their current price points on some items. I can actually do it all day long, without starting my own cell phone company.
You don't know what I do, how much I charge or anything. Just because my expertise lies elsewhere doesn't mean I don't have the right to tell a company or a forum of users how I (I'm also not alone, all the press has ripped them for the dock pricing) feel.
I'll continue to state my opinions, you do the same. Trust me, I don't need a better job. Thanks though!
eallan said:
Customer perception of value can only occur if I have had personal hands on time with the device? Like the build quality of the keyboard will suddenly make it worth 500 bucks? Get out of here.
I don't get to set the atrix accessories price, or the honda civic. However, as a consumer interested in these product I can damn sure state my dissatisfaction with their current price points on some items. I can actually do it all day long, without starting my own cell phone company.
You don't know what I do, how much I charge or anything. Just because my expertise lies elsewhere doesn't mean I don't have the right to tell a company or a forum of users how I (I'm also not alone, all the press has ripped them for the dock pricing) feel.
I'll continue to state my opinions, you do the same. Trust me, I don't need a better job. Thanks though!
Click to expand...
Click to collapse
You're welcome!
We all love our T-Mobile service, lets try and do something about it sign the petition:
http://www.thepetitionsite.com/2/stop-t-mobile-from-being-bought-by-att/
EDIT: fixed link.
also found the following that could be helpful:
http://www.cell-phone-towers.com/will-the-att-merger-with-tmobile-help-consumers.html
adinis78 said:
We all love our T-Mobile service, lets try and do something about it sign the petition:
http://www.thepetitionsite.com/2/sto...bought-by-att/
Click to expand...
Click to collapse
Or you could do something useful like write, email and call your congressman.
you cant stop it.
and your link doesnt work
skdubg said:
you cant stop it.
and your link doesnt work
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Click to collapse
It's possible if enough people let their representatives know they don't like it. But they won't. They never do. And there hasn't been a government with a spine in this country for 20+ years so it'll probably "force" AT&T to make some petty concession in return for the bazillions it'll make off it's substandard service and that'll be that. Americans are self-centered and lazy and you can take that to the bank. AT&T sure will. I mean really, an online petition? Does it get any lazier than that?
Since they aren't breaking any law, there won't ever be a government response.
And nice job with the insulting comments.
Whether they break antitrust laws or not will be decided by DOJ and FCC.
After reading
http://arstechnica.com/tech-policy/...-fewer-choices-once-att-swallows-t-mobile.ars
I feel very bad.
Good bye choices, prepare for higher prices and "innovation" that profits only ATT shareholders.
If att does not let me keep a month to month plan once my contract is over with tmo,if they merge, then i will prob go with metropcs or maybe simple mobile so att can look forward to loosing my $170 a month.
Sent from HAL 9000
Simple Mobile will sease to exist with T-mobile demise because it is a Tmo reseller.
It won't be any choices but go to Big brothers.
AT&T put billions at stake and they will pay their way unless people raise their voice.
Adapt0r said:
Simple Mobile will sease to exist with T-mobile demise because it is a Tmo reseller.
It won't be any choices but go to Big brothers.
AT&T put billions at stake and they will pay their way unless people raise their voice.
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Ahhh crap so i guess metropcs would be my only other choise
Sent from HAL 9000
Just think about most cases like this, big companies buying big companies out. When has a petition ever stopped it? I agree that its a bit crappy for US people but I Ruby there's anything that can be done abut it.
Sent from my GT-P1000 using XDA Premium App
rangercaptain said:
Since they aren't breaking any law, there won't ever be a government response.
And nice job with the insulting comments.
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Yes, there will a response because of anti-trust and monopoly laws and prove me wrong about the rest of it. There are entire business models based on the lack of attention and laziness of consumers in this country. Rebates, for example. On the surface you wonder how anyone makes any real money with them but they do because so many people are too lazy and distracted to mail them in. When they do, the first hitch that comes along is the end of it because they don't want to have to pick up the phone and talk to someone. Hell, look at all the questions on here that ask if there's an online way to do something because they don't want to have to pick up a phone and talk to someone. Whining about it doesn't make it less true.
markgamber said:
Yes, there will a response because of anti-trust and monopoly laws and prove me wrong about the rest of it.
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There won't be any of that - you can take your business to Sprint, Verizon, Boost, etc.
Why the venom? Take the edge off!
markgamber said:
Yes, there will a response because of anti-trust and monopoly laws and prove me wrong about the rest of it. There are entire business models based on the lack of attention and laziness of consumers in this country. Rebates, for example. On the surface you wonder how anyone makes any real money with them but they do because so many people are too lazy and distracted to mail them in. When they do, the first hitch that comes along is the end of it because they don't want to have to pick up the phone and talk to someone. Hell, look at all the questions on here that ask if there's an online way to do something because they don't want to have to pick up a phone and talk to someone. Whining about it doesn't make it less true.
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Click to collapse
People are over reacting. Show me the anti-trust violation/monopoly violation. People will talk, then after a few weeks it'll be back to Charlie Sheen and his tiger blood, or Lindsay Lohan dropping her last name. Just chill. We'll all be grandfathered into our plans, and we'll be given the choice to update to AT&T when the time comes, or we'll be stuck with what we have. *shakes head at the American People these days*
Well look at the Ma Bell monopoly and innovation that came after breaking it up. Hope it not to much to ask
You think a bunch of people who don't want the merger is going to affect big CEOs who want to make millions is going to change anyone's mind? IF and say again, IF you got 10,000 people to sign a petition, do you think they care? 10,000 people who use T-mobile is nothing compared to the millions that have contracts with them. Your wasting your time. its not about better service or customer support and benefit. Its about M-O-N-E-Y. Always is and always will be. You mean nothing to a major corporation.
I saw this on fb this "mourning" and thought I'd share...
http://www.xda-developers.com/andro...rs/ShsH+(xda-developers)&utm_content=FaceBook
Re: The stupidity of our government and the new rules regarding unlocking our dev
Dude the united States government can blow me. Point blank. **** all their "new and proposed laws" I'm going to do whatever the hell I want because last time I checked I had freedom. This isn't ****ing north Korea. As you can tell I hate our lying ass president Barack Obama and wished someone would take his ass out of office. And the rest of your crooked government
Sent from my PG06100 using Tapatalk 2
It's disgusting our government continues to repeatedly enact laws to promote/preserve the bottom dollar of large corporations like this; this promotes monopolies, crushes diversity and goes against the very idea of free Enterprise. How can one alter, root, replace, enhance aspects of a devices firmware and it is perfectly legal, but when it allows the user to switch carriers it becomes illegal? The very idea that this is a copyright issue is ridiculous.
BigSplit said:
It's disgusting our government continues to repeatedly enact laws to promote/preserve the bottom dollar of large corporations like this; this promotes monopolies, crushes diversity and goes against the very idea of free Enterprise. How can one alter, root, replace, enhance aspects of a devices firmware and it is perfectly legal, but when it allows the user to switch carriers it becomes illegal? The very idea that this is a copyright issue is ridiculous.
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Well the whole idea is kinda idiotic anyways... if you get a phone from the carrier you are under contract... the contract is what shields the carrier from loss. What is the purpose of the law other than them being greedy.
But what about the users like me who buy all the phones they use at MSRP? I pay full retail to take my devices with me. With sprint alone I dropped around 1300 on 2 original evos and an evo shift.
So would any of this concern me? Since I did not get a subsidized price on anything?
strapped365 said:
But what about the users like me who buy all the phones they use at MSRP? I pay full retail to take my devices with me. With sprint alone I dropped around 1300 on 2 original evos and an evo shift.
So would any of this concern me? Since I did not get a subsidized price on anything?
Click to expand...
Click to collapse
People like you are the only ones this law is really effecting... And its definitely not in a positive way.
Actually it affects all of us. Because believe it or not we all pay Full price for our devices. Because whether they say it or not. We are all paying for our devices. The Carriers have that all factored into the cost of your plan. You never actually get a discount. They make sure that there is at least a 300% mark up on every device.
prboy1969 said:
Actually it affects all of us. Because believe it or not we all pay Full price for our devices. Because whether they say it or not. We are all paying for our devices. The Carriers have that all factored into the cost of your plan. You never actually get a discount. They make sure that there is at least a 300% mark up on every device.
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Yes but if someone pays full price up front they should be able to take the phone where they want No matter what... Any gsm across the world can do that providing the networks are compatible.. it really hurts travelers too
Lol go to Canada or Mexico unlock it and come back... they surely didn't make it illegal to possess an unlocked device... loophole
prboy1969 said:
Actually it affects all of us. Because believe it or not we all pay Full price for our devices. Because whether they say it or not. We are all paying for our devices. The Carriers have that all factored into the cost of your plan. You never actually get a discount. They make sure that there is at least a 300% mark up on every device.
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Well 1299.97 plus tax should allow me to do whatever in the hell I want with my devices.
I wonder how much more popular Google GSM Unlocked Nexus devices are going to become .
strapped365 said:
Well 1299.97 plus tax should allow me to do whatever in the hell I want with my devices.
I wonder how much more popular Google GSM Unlocked Nexus devices are going to become .
Click to expand...
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Lol true
Its just at&t and those people complaining about it because in the end, google really doesnt care
I still feel its unnecessary to do this, theyre just trying to lock in customers as much as they can and prevent them from finding better deals where they might pay less monthly or have better coverage in their specific area for less
Sent from my PG06100
strapped365 said:
Well 1299.97 plus tax should allow me to do whatever in the hell I want with my devices.
I wonder how much more popular Google GSM Unlocked Nexus devices are going to become .
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Sony and Nokia sell gsm unlocked phones too... most of the international gsm companies do. Again showing how dumb our government is.
bilgerryan said:
Sony and Nokia sell gsm unlocked phones too... most of the international gsm companies do. Again showing how dumb our government is.
Click to expand...
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Biggest disappointment is that while the law allowed for devices to be unlocked, exemptions were made or devices ignored. You couldn't unlock an iPhone, or at least they sure didn't want you to. Maybe I have my facts confused though.
Eh this does bother me so much because all you have to do is get permission to use the phone on another carrier. I HIGHLY doubt they will tell you no. And if they do... Well this is XDA, we do what we want to do. Guides will still be posted on flashing to other carriers. They can't stop us
Sent from my EVO using Tapatalk 2
Update:
If as many people as possible could sign this, it would be incredibly awesome.
https://petitions.whitehouse.gov/petition/make-unlocking-cell-phones-legal/1g9KhZG7
Sent from my PG06100
CNexus said:
Update:
If as many people as possible could sign this, it would be incredibly awesome.
https://petitions.whitehouse.gov/petition/make-unlocking-cell-phones-legal/1g9KhZG7
Sent from my PG06100
Click to expand...
Click to collapse
I signed it today and forwarded the link.
Look at the petition results... http://www.xda-developers.com/andro...-developers/ShsH+(xda-developers)&utm_content
The article on Android Police HERE might interest a few of you.
Email I received this morning:
It's Time to Legalize Cell Phone Unlocking
By R. David Edelman, Senior Advisor for Internet, Innovation, & Privacy
Thank you for sharing your views on cell phone unlocking with us through your petition on our We the People platform. Last week the White House brought together experts from across government who work on telecommunications, technology, and copyright policy, and we're pleased to offer our response.
The White House agrees with the 114,000+ of you who believe that consumers should be able to unlock their cell phones without risking criminal or other penalties. In fact, we believe the same principle should also apply to tablets, which are increasingly similar to smart phones. And if you have paid for your mobile device, and aren't bound by a service agreement or other obligation, you should be able to use it on another network. It's common sense, crucial for protecting consumer choice, and important for ensuring we continue to have the vibrant, competitive wireless market that delivers innovative products and solid service to meet consumers' needs.
This is particularly important for secondhand or other mobile devices that you might buy or receive as a gift, and want to activate on the wireless network that meets your needs -- even if it isn't the one on which the device was first activated. All consumers deserve that flexibility.
The White House's position detailed in this response builds on some critical thinking done by the President's chief advisory Agency on these matters: the Department of Commerce's National Telecommunications and Information Administration (NTIA). For more context and information on the technical aspects of the issue, you can review the NTIA's letter to the Library of Congress' Register of Copyrights (.pdf), voicing strong support for maintaining the previous exception to the Digital Millennium Copyright Act (DMCA) for cell phone carrier unlocking.
Contrary to the NTIA's recommendation, the Librarian of Congress ruled that phones purchased after January of this year would no longer be exempted from the DMCA. The law gives the Librarian the authority to establish or eliminate exceptions -- and we respect that process. But it is also worth noting the statement the Library of Congress released today on the broader public policy concerns of the issue. Clearly the White House and Library of Congress agree that the DMCA exception process is a rigid and imperfect fit for this telecommunications issue, and we want to ensure this particular challenge for mobile competition is solved.
So where do we go from here?
The Obama Administration would support a range of approaches to addressing this issue, including narrow legislative fixes in the telecommunications space that make it clear: neither criminal law nor technological locks should prevent consumers from switching carriers when they are no longer bound by a service agreement or other obligation.
We also believe the Federal Communications Commission (FCC), with its responsibility for promoting mobile competition and innovation, has an important role to play here. FCC Chairman Genachowski today voiced his concern about mobile phone unlocking (.pdf), and to complement his efforts, NTIA will be formally engaging with the FCC as it addresses this urgent issue.
Finally, we would encourage mobile providers to consider what steps they as businesses can take to ensure that their customers can fully reap the benefits and features they expect when purchasing their devices.
We look forward to continuing to work with Congress, the wireless and mobile phone industries, and most importantly you -- the everyday consumers who stand to benefit from this greater flexibility -- to ensure our laws keep pace with changing technology, protect the economic competitiveness that has led to such innovation in this space, and offer consumers the flexibility and freedoms they deserve.
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Well that certainly sounds good. I remain sceptical though. It is our government talking here...
You guys should check the article in the link below. Might be a step in the right direction.
http://www.androidpolice.com/2013/0...locking-phones-for-interoperability-purposes/
Hello everyone.
First of all would like to apologize for my English, but I'll do my best to try describe what I think and feel about recent news of OnePlus break up with cyanogen, as commenting about what their practices are.
To tell you guys a bit about me, I'm a student of finance and marketing strategy, love programing and I love android as most of you cyanogen mod project.
I've been very disappointed with OnePlus customer service, where I have identified that this company is moved by something else than merit and honesty, and feel is only right to share with you what I think.
I have been around here for a while and I have seen many people complaining about the costumer services and RMA service. I've made an exercise to understand how it works out, since I got also problems with my phone.
If you are inside PayPal 45 days dispute date, OnePlus will reply to you until two weeks if your question is commercial.
If your question is more technical, and require RMA, they'll reply to you only if you open a dispute on PayPal. If not, you'll be waiting... A while... And waiting...
I've requested an RMA because I think I got unlucky with my phone. I was with my girlfriend, she woke up and stop breathing, she was white and I jumped to get the OnePlus phone to call 112 (911 in Portugal ), but the phone didn't reply, had a sod with stock 44s ROM. I was lucky to have another phone nearby which led me to call an ambulance. Since this night, I told this story to cyanogen and they have been very supportive and are now making all the efforts to try discover what's causing this.
From OnePlus I've been waiting, and waiting...
This information about RMA awful service, you can see around you, just by searching xda.
But why I say is all about marketing?
Remember this : https://oneplus.net/blog/2014/11/a-letter-to-our-indian-users/
If you read carefully, you don't have even once, the question about "why cyanogen mod is dumping OnePlus?"from the people which are commenting the blog. Most of them are criticising Cyanogen Inc move. If we compare to this forum, the thread of opinions about this matter, we'll see that many of us "defended" Cyanogen Inc.
This was a first move marketing strategy. But left a mistake when they leave a comment such us : "
We can’t explain Cyanogen’s decision because we don’t fully understand it ourselves. But we can explain exactly how we’ll continue offering our fans in India an amazing user experience and support for this device."
Why? Simple, if was cyanogen Inc giving the first news about the partnership in India, would leave the idea OnePlus were a weak partner to work with. So to contradict this, they make this statement of accusing the other side with an open question, to "instruct" to think... Because is so awkward for them not being exclusive.
They even add the detail, they've arranged a team of people which will develop android for us! That to give a feeling of being secure and continuing to buy OnePlus phones in the future. Perhaps that was their deal after all, getting liberated from cyanogen and stop paying them.
Cyanogen Inc, is a company which is working with different partners, it's only normal they have been making new business along the way. OnePlus probably didn't like to be shared, and that was a kids move. I've bought OnePlus because of having cyanogen os inside. How about you?
They do the same thing as their emails of client support. You insert a ticket and after one week, they send a reply saying they'll get back to you... And after another week that they are training people to get to help us quicker.
What kind of training is needed? 6month training? Do they receive that much of emails? To train someone for replying to emails, they need only 1 week at max, to know the company procedures. Is just an excuse to make use believe well be helped.
On this link I posted the following statement, as I was angry at them for not replying to my RMA request since 24november : https://oneplus.net/blog/2014/11/a-letter-to-our-indian-users/
"OnePlus should improve client support instead of backstabbing their partners... I don't even understand how you guys get feeded on such a novel. "
And here they've made a new mistake.
If you check the link, they've deleted. Now coming back to thought.
After this I thought the possibility of this blog edit being moderated by someone so that it can pass on the feeling that cyanogen is bad, and OnePlus is good. (good Enterprises do leave costumers at their own free will to speak about the company, but this one, doesn't like you to speak about it...)
Basically, as I hoped to share with you in this post, they've create this marketing gimmick to give the idea they are working at their best, but in fact they just want the money on the table in the future.
I'm sad to not have seen this earlier... But I won't be buying again a OnePlus phone. Not only because of the lack of honesty, but also because of lack of interest to give support to the user's.
Cyanogen Inc has been covering many of their phones defects which some of us encountered with better updates (those defects are reboots, sods and other bugs).
I told them by email, about what happened to me to request an RMA. They didn't even reply, or care.
I'm. Now analysing a legal way of making a legal action in Europe against this company as I feel we are being fulled by them.
I hope I was able to share my thought with you.
Have a pleasant day guys.
Thank you from Spain, Portuguese brother. It is really necessary to hear different news about Opo. Many people have bought this phone and we need really good support for a 325€ phone
And 112 call problem....I can't believe....This situation is when a phone have to response, not only with internet and so on...
That's the problem. They are a Chinese based new start up with no previous Backend let's not talk about OPPO and such. They offer a top spec phone at mid range price, no one knew what support would be like. It appears to be non existant. In some regards I'm inclined to remain with a known manufacturer for my next device which has service centres is your own country. From many posts customer supports seems awful thankfully I've no need for the time being to contact support but anything could happen in the future. If they want to be successful they need to stop buying fancy chairs for themselves and provide an efficient customer service to their customers. Avoid the official oneplus forums it's even worse there.
At the end of the day we all knowingly purchased this device not knowing what customer services would be like and now users are paying the price with a lack of support.
More to add... Dam this is really bad. http://www.gsmarena.com/oneplus_denies_rumors_of_shipping_refurbished_phones_-news-10412.php
As someone who owned an OPO for just under two weeks, and who followed the forums on the OPO site, I have no doubt that the OPO has a much higher percentage of issues with their phones over the competition (say up to 5-10% if not more?). There are simply way too many people raising technical issues.
And for as many people raising technical issues, there are probably an equal number of those raising issues with support (if not higher). So these are some definite red flags to keep in mind when considering buying the phone.
I can say from personal experience that I had a new device (built Nov 4th) that had two technical issues (the yellow band at the bottom and some issues with the touchscreen). So in this regard, I'm definitely in the group with those who had hardware issues.
I can also say from personal experience that I submitted a ticket and got a response within 3 days to return my phone for an exchange. So, in this regard, I guess I got a better experience than most. I have to say I was surprised at the quick response but as I was still in my two week window, maybe that got flagged somehow and they decide to respond to those requests first to stop customers from submitting a full return (within the two week window).
In the end, I sold the phone so never had to follow through with support to see how it would have turned out.
Again, the wide array of peoples experiences is definitely a red flag and if OnePlus wants to succeed in the long run, they have a lot of work to do. Buying a phone and hoping for one that has no issues shouldn't be a lottery experience. It's a shame really since there is a lot of things to like about the phone.
I really hope they improve.. But I already lost hope.
Best advise to keep in mind is "you get what you pay for"
I honestly believe that we all knew the risk we were taking when buying this phone.
Transmitted via Bacon
timmaaa said:
I honestly believe that we all knew the risk we were taking when buying this phone.
Transmitted via Bacon
Click to expand...
Click to collapse
Yeah but one thing is selling other is near stealing...
jgcaap said:
Yeah but one thing is selling other is near stealing...
Click to expand...
Click to collapse
It's nowhere near stealing, that's just sensationalism, we paid money and we got a product.
I thought i read cm will still support the oneplus moving forward? Id assume at least give us lollipop offcially. I bought this device 2nd hand about 3 weeks ago. Ill admit its no where as spectacular as they make it. My next purchase in march will be the htc m8 successor. I wont buy another oneplus product.
On the flip side, most of the people that bought this phone are enthusiasts and phone junkies who tend to be more critical and nitpicky about every single detail.
If this was a carrier subsidized phone, I bet there would be less complains and regular users would not even notice the yellow banding.
Btw I still feel the phone is junk quality and feel like Fisher Price if you ask me even though mine has no issues!
What is this breakup nonsense? There's no breaking up.
As for the customer support, you have to learn to manage your expectations. I bought myself a Chinese 64gb opo for
350euros including shipping, knowing full well what I'm buying and who in buying from. First of all this device can only be purchased online so less than stellar customer support is to be e expected. Second, it's a new company, and a small one at that so missteps are to be expected.
At the end of the day we bought this phone for the insane price. Don't expect to get the same quality of life services you'd get from a more established device maker like sony or HTC or even Samsung. You can't have it both ways. You can't have something insanely cheap and insanely good. The world is built on compromise and I for one am happy with the compromises I've made to own this device. If you're not, simply move along to a better device. Because for every 10 disgruntled, unhappy opo customers, there are 100 quiet happy ones that live in perpetual satisfied bliss with their cheap but powerful device.
Sent from my OnePlus One
devilsshadow said:
What is this breakup nonsense? There's no breaking up.
As for the customer support, you have to learn to manage your expectations. I bought myself a Chinese 64gb opo for
350euros including shipping, knowing full well what I'm buying and who in buying from. First of all this device can only be purchased online so less than stellar customer support is to be e expected. Second, it's a new company, and a small one at that so missteps are to be expected.
At the end of the day we bought this phone for the insane price. Don't expect to get the same quality of life services you'd get from a more established device maker like sony or HTC or even Samsung. You can't have it both ways. You can't have something insanely cheap and insanely good. The world is built on compromise and I for one am happy with the compromises I've made to own this device. If you're not, simply move along to a better device. Because for every 10 disgruntled, unhappy opo customers, there are 100 quiet happy ones that live in perpetual satisfied bliss with their cheap but powerful device.
Sent from my OnePlus One
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Click to collapse
This. This is 100% correct.
Transmitted via Bacon
devilsshadow said:
What is this breakup nonsense? There's no breaking up.
As for the customer support, you have to learn to manage your expectations. I bought myself a Chinese 64gb opo for
350euros including shipping, knowing full well what I'm buying and who in buying from. First of all this device can only be purchased online so less than stellar customer support is to be e expected. Second, it's a new company, and a small one at that so missteps are to be expected.
At the end of the day we bought this phone for the insane price. Don't expect to get the same quality of life services you'd get from a more established device maker like sony or HTC or even Samsung. You can't have it both ways. You can't have something insanely cheap and insanely good. The world is built on compromise and I for one am happy with the compromises I've made to own this device. If you're not, simply move along to a better device. Because for every 10 disgruntled, unhappy opo customers, there are 100 quiet happy ones that live in perpetual satisfied bliss with their cheap but powerful device.
Sent from my OnePlus One
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Click to collapse
Devil. I can understand you have a different opinion from me. But this is way over none sense.
When a company States on the site of the possibility of getting RMA support for two years, that means you will buy a product which includes on the price RMA support for two years. Doing anything else beside that is stealing, as you are tricking the customer to buy something which he won't have. Without RMA support I wouldn't have bought. They should be honest company and not have this type of bad practices which completely destroys their credibility.
Beside that, between European bothers is law to have 2 years RMA support. The product came from Ireland company so I have the right to get that RMA support no matter during that time.
You assuming that you buy a Chinese product with this price I should not expect support. Sorry but is thanks to people like you that probably Chinese manufacturers do not respect laws in others people's country's, which not only I complete reject as is a matter of time to find a effective way of making them comply to this. As last resort I can always go by to request a ban on the product sales in Europe using European supreme Court. Wouldn't be the first time a Chinese manufacturer would have their product banned because of this practices. And in the end, if they want to make money, they have to comply.
I shared this because I decided to denounce the bad practices of marketing made by this company to people which believe what is on their site.
Thank you for taking your time reading.
BTW, every for-profit company is all about marketing. Any company that's not is bankrupt. This problem is no less the consumer's fault than the company's.
CafeKampuchia said:
BTW, every for-profit company is all about marketing. Any company that's not is bankrupt. This problem is no less the consumer's fault than the company's.
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There are rules in this world... Which should be sacred and respected, not only to keep the trust between two economical agents, but also to not affect the commercial lines and expectations of the product which we are buying or investing. Believing in those words, which you just wrote that is a consumer fault, but you have to add lines. Is a consumer fault only, and only if you accept that as an outcome.
I don't accept, so I'll do whatever I can to have my rights.
When is published on the site my rights, the company has two doors, respect the regulation or get banned from the market. That's how it works on Europe. And I won't expect less than seeing my issue solved.
Alright i found a effective way of solving this: http://ec.europa.eu/consumers/ecc/contact_en.htm
Anyone who needs can use this. According to a friend of mine, everything is sorted within 2 weeks most of the time.
Will keep giving you guys news about this.
jgcaap said:
Believing in those words, which you just wrote that is a consumer fault, but you have to add lines. Is a consumer fault only, and only if you accept that as an outcome.
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That's not what I'm talking about. The consumer sets the tone in the market by placing demands on it--ie, the best product at the lowest price with no compromises. (Doesn't that sound like OnePlus's marketing strategy?), but ultimately that's not possible. There will be compromises. TANSTAAFL.
Example: The American consumer blames corporations and the government for the loss of jobs overseas, then goes to Walmart and buys electronics from China and clothes from SE Asia, later on a car from Korea. Who's to blame? The customer is placing the demands on the market, companies are trying to oblige, and the compromise is that it will cost American jobs. Then we point the finger at government and evil corporations for trying to meet our demands while remaining profitable. Want to keep jobs in the US, be willing to pay more for stuff made in the US.
This situation is similar. The consumer demands a low-price, no compromises phone, OnePlus One tries, fails (compromises in quality and customer service), the consumer complains. No compromise means being willing to pay full price and then getting a top-tier product with excellent customer service. Pay less, and you should expect less. TANSTAAFL.
With the OnePlus One, I knew I was paying half price for a phone with great specs from a Chinese upstart willing to open their doors for business at little-to-no profit and a mere months-long history. I anticipated problems (kept my Nexus 5 just in case), took the risk, and I won. I do genuinely feel bad for those of you who've had bad experiences. You are missing out on what should have been a great product.
CafeKampuchia said:
That's not what I'm talking about. The consumer sets the tone in the market by placing demands on it--ie, the best product at the lowest price with no compromises. (Doesn't that sound like OnePlus's marketing strategy?), but ultimately that's not possible. There will be compromises. TANSTAAFL.
Example: The American consumer blames corporations and the government for the loss of jobs overseas, then goes to Walmart and buys electronics from China and clothes from SE Asia, later on a car from Korea. Who's to blame? The customer is placing the demands on the market, companies are trying to oblige, and the compromise is that it will cost American jobs. Then we point the finger at government and evil corporations for trying to meet our demands while remaining profitable. Want to keep jobs in the US, be willing to pay more for stuff made in the US.
This situation is similar. The consumer demands a low-price, no compromises phone, OnePlus One tries, fails (compromises in quality and customer service), the consumer complains. No compromise means being willing to pay full price and then getting a top-tier product with excellent customer service. Pay less, and you should expect less. TANSTAAFL.
With the OnePlus One, I knew I was paying half price for a phone with great specs from a Chinese upstart willing to open their doors for business at little-to-no profit and a mere months-long history. I anticipated problems (kept my Nexus 5 just in case), took the risk, and I won. I do genuinely feel bad for those of you who've had bad experiences. You are missing out on what should have been a great product.
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Sorry I agree with you here...