Whatsapp Backup Restore Issue! - Nexus 6P Q&A, Help & Troubleshooting

Hello!
I just bought my 64 gig nexus 6p and transferred the entire whatsapp folder to the new device from my old xperia arc s.
All the chats got restored.
The only issue is the media files are blurry and the error says, "sorry this media file doesnt exist on your sd card"
I checked the whatsapp folder in my internal storage, all the files are present, and even the images on shown in the gallery.
I just cant access it through chats.
Please Help.
My phone is new and its not rooted.

Related

[HELP] deleted album file and need to recover it...

Hi,
Yesterday I've deleted by mistake a file in the storage card called album.(something)
After doing Hard Reset usually the phone searches for pictures and everything that is in the DCIM folder is presented in the pictures tab.
Now it shows me all JPG,GIF or BMP that's on the card including icon pictures and unused system pictures.
How can I restore the file to focus in the DCIM?
In addition is there a good freeware to restore files from memory card? (there's no recycle bin in WM)
Thanks,
Kubeb

Data loss after transferring

Hello, I really have no clue and hope you can help me. I even don't know how to search the problem.
Yesterday I wanted to transfer my DCIM folder with lots of photos and videos to my PC using STRG-X. I already had one DCIM folder there, so I chosen "integrate datas in this folder".
I left my PC and when I came back, I couldn't find even one picture on my PC neither on my phone.
Still, the phone says 24,17 of 24,64 GB on internal memory occupied.
Where could the files have gone? And more important, is there a way to dig, where the occupied space is and to retrieve these important files?
I am happy about any help! Thanks!
First question I have is, we're you transferring the DC I'M folder from the phone's micro SD?
Sent from my SAMSUNG-SM-N910A using Tapatalk
Hello,
first I transferred the DCIM folder of the external micro sd which only contained 6 photos. Then the folder which got lost is the DCIM folder on internal storage.
Addon: when i open the explorer now in win 10, the windows applications crash and reload after 2 seconds. it used to open a "shortly used" tab; luckily I got a direct link on the desktop to a specific folder from where i can navigate.
It seems win 10 messed up something...
violintube said:
Hello,
first I transferred the DCIM folder of the external micro sd which only contained 6 photos. Then the folder which got lost is the DCIM folder on internal storage.
Addon: when i open the explorer now in win 10, the windows applications crash and reload after 2 seconds. it used to open a "shortly used" tab; luckily I got a direct link on the desktop to a specific folder from where i can navigate.
It seems win 10 messed up something...
Click to expand...
Click to collapse
Ah ha! You're using Windows 10. I read on another forum here that another user was having issues with accessing their Note 4 via USB (MTP) while using Windows 10. I can't remember how they got around things though.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Data Recovery Center
Hello,
There is a possibility that internal memory card has some kind of corruption in boot record or file system itself, which is usually fat32 file system on those media devices. It is difficult to diagnose it without physically looking at it. Our company has dealt with such data loss situations before and can attempt to recover lost images. Do you know if this phone internal memory or is it some kind of micro sd card or sd card inside of the phone?
Michael Azzaro
Data Recovery Center

Pics on SD Card Not Showing Up in Gallery

I have the Verizon variant and I'm experiencing an issue where only some of the images on my SD card are showing up in the gallery. I took the card straight from my V10. I have tried the following to no avail:
- Backed up files to PC
- Reformatted the card from the phone
- Replaced files
What's also weird is that if I take a pic with the camera it puts the image in the camera folder on the SD card with existing images but only the new one shows up.
Any ideas? Thanks in advance!
Sent from my VS995 using Tapatalk
I had an issue like that when I went from a Note 3 to 4. I looked in the card and found saved thumbnail image files and temp files. Once I removed all of those (while the card was in the PC) and then put the card back in the phone, it worked fine.
check the card to see if there no ".foldername" or ".nomedia" file in those directory
Thanks I tried both suggestions and they didn't work. I also wanted to mention that when I go into the stock file manager and attempt to open one of the images I get the flowing message:
Scanning media files..... Try again when scanning is completed
Sent from my VS995 using Tapatalk
mtjoy said:
Thanks I tried both suggestions and they didn't work. I also wanted to mention that when I go into the stock file manager and attempt to open one of the images I get the flowing message:
Scanning media files..... Try again when scanning is completed
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
I had a similar issue, this is how I fixed it
Use Root Explorer or ES File Manager (Root explorer is my preference because it lets you have two directories side by side)
Navigate to the SD card, locate the folder(s) with the pics. Copy(not cut) all the folders and then paste them into your internal memory (in Root explorer I went to my downloads folder, created a new folder and stuck everything in there).
Then once everything is copied, format your SD card again. Then move everything back.
Once I did that, Gallery was able to see all my files.
Delete or do not copy the Android, data, Lost.Dir folders ... could be a permission issue
Kansatsusha said:
Delete or do not copy the Android, data, Lost.Dir folders ... could be a permission issue
Click to expand...
Click to collapse
Just make sure any app you have set to save data to the SD card is backed up somewhere else or you will lose said data
nest75068 said:
Just make sure any app you have set to save data to the SD card is backed up somewhere else or you will lose said data
Click to expand...
Click to collapse
This too...lol if you did any App "Move to SD" will mess up those app so backup those app
nest75068 said:
I had a similar issue, this is how I fixed it
Use Root Explorer or ES File Manager (Root explorer is my preference because it lets you have two directories side by side)
Navigate to the SD card, locate the folder(s) with the pics. Copy(not cut) all the folders and then paste them into your internal memory (in Root explorer I went to my downloads folder, created a new folder and stuck everything in there).
Then once everything is copied, format your SD card again. Then move everything back.
Once I did that, Gallery was able to see all my files.
Click to expand...
Click to collapse
Thanks for the suggestion. This worked!
Sent from my VS995 using Tapatalk
The only drawback to copying back and forth is that it changes the "modified" date on the files and then makes them appear as new photos
Sent from my VS995 using Tapatalk
mtjoy said:
The only drawback to copying back and forth is that it changes the "modified" date on the files and then makes them appear as new photos
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
Yeah that was the only drawback to doing that. I already have everything backed up to Google photos so all I did was not turn the back up on those folders on again and any new photos I've been creating new events/folders for them.
I just had this same problem. V20 didn't see my Mp3s or my pictures.
I just finished setting up my 200 gb card that came with my v10 promo last year but I had been using it in my tablet.
I went to the file manager and deleted lost.dir and everything is showing now! That's the only one I deleted and it was empty anyway. (unless there was something hidden in there)
I just spent 2 days setting this up and clearing stuff from my v10. I did my best not to panic when I finally inserted the sd and nothing changed!
Glad I had seen this thread!
mtjoy said:
I have the Verizon variant and I'm experiencing an issue where only some of the images on my SD card are showing up in the gallery. I took the card straight from my V10. I have tried the following to no avail:
- Backed up files to PC
- Reformatted the card from the phone
- Replaced files
What's also weird is that if I take a pic with the camera it puts the image in the camera folder on the SD card with existing images but only the new one shows up.
Any ideas? Thanks in advance!
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
I have tried all of the solutions suggested. I have an LG v20. I have at 512GB SD card (phone supposedly supports up to 2GB) My file manager and most any photo gallery app will not see the pictures on the sd card. I have backed up, format and re copied. No change. I can see them in Google photos but I'm not even sure that it's looking on my phone rather than backed up photos in the cloud. This is frustrating.
Ok. I think I figured it out. My pic folder was a sub folder on my SD card. Beneath the pic folder were more sub folders to separate my photos. I moved the pic folder to the root of my SD card and the problem went away. I think there might be a limit to the number of sub folder depth for scanning. SD\MyDoc\PIC\(segregated folders) would not work. The only weird part is that it did find the videos in the segregated folders but no images. Strange. Regardless, everything shows up in attaching, file manager and gallery.
I just created a folder in the dcim folder called oldPics then moved all to that folder. Bam! Shows up in there own folder in gallery.
sd card issues..please help
having issues with sd card showing mp3 or pictures from my sd card. in the file explorer the files are there but in gallery or music player they are not. I have deleted the Android, data, Lost.Dir folders with no changes. Can anyone point me in the right direction with this?
thanks 949BFN I have tried your suggestions. still having the same issue. the files work fine from file explorer but not in their respective apps. I have downloaded about 10 apps between the gallery and sd card and none of them recognize the sd card. any other suggestions?
I had the same issue. Pictures on the SD Card (which came from a S7 Edge) were not recognised by the native Gallery app. (Quickpic did not have an issue displaying the pictures). I could however not get any app to recognise music (mp3's and playlists) on the same SD card.
After trying the suggestions in this thread, I realised that all one has to do, is to rename the folder to something else (I e.g. changed my "Music" folder to "Musicd". I forced closed all Music apps, reopened the apps and all the mp3's and playlists were immediately recognised. (Not sure if this step was actually necessary). I forced close the app again, changed the "Musicd" folder back to "Music" and all is well. All Music apps (including Google Play Music) no recognise the music and playlists on the SD Card)
I did the same with my "Pictures" folder and subsequently, the Gallery app picked up the folders. However, I now have an issue with the Gallery app crashing about 10 seconds after opening it I've tried all the usual stuff (clearing phone and the app cache); rebooting etc. with no luck so far.

whatsapp sd card problem help me

hello every one..
i have a problem in original whatsapp (sorry this media file doesn't exist on your sd card whatsapp) , and the media still downloaded and i cant see it.
my sd card is work fine in saving pictures taken by camera,i can access to files in it with pc or local file apps, except ES file explorer (sd card is not found), not rooted ,EMUI 5 Anderoid 7.0
how can i fix the problem, my friends send me pics and i cant see it :crying:
please help me
any ideas
I have exactly the same issue. Tookk me a while to realize it was on SD, but now it is confirmed. If I take pictures (or I receive pictures on whatsapp) they are fine for a few mins and than they disappear. In some cases just a few mins after disappearing I can find an icon with a triangle and a !. Did anyone else experience it? Is Huawai aware of this issue with their phones?

Internalmem/DCIM pictures lost and DiskDigger not finding them

Hi,
This is Android 11 on a Samsung Galaxy A20e. I am UK based.
I copied some photos from the internal memory DCIM folder to my laptop and as usual I delete the photos that I have safely copied but this time I think I actually selected the DCIM folder or all photos in this folder and hit delete. Literally 10 seconds I realised what I was doing and pulled the phone cable out from the laptop as it was deleting rather than 'safely removing'!
Since then all my photos from DCIM in the internal memory are not showing. DCIM now only contains recent photos as if maybe the DCIM folder has been re-created.
I have downloaded to my phone, DiskDigger, but the Basic Photo Search does show these deleted photos. I note that Disk Digger can't do a full scan as the phone is not rooted.
What Windows sw can I use to attempt to recover these photos from the internal memory/DCIM?
If I need to root is there any safe instructions to follow using, for example, MagiDiskv22 and TRWP recovery as its a work phone and don't want to brick it!
Thanks
Staro

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