Data loss after transferring - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello, I really have no clue and hope you can help me. I even don't know how to search the problem.
Yesterday I wanted to transfer my DCIM folder with lots of photos and videos to my PC using STRG-X. I already had one DCIM folder there, so I chosen "integrate datas in this folder".
I left my PC and when I came back, I couldn't find even one picture on my PC neither on my phone.
Still, the phone says 24,17 of 24,64 GB on internal memory occupied.
Where could the files have gone? And more important, is there a way to dig, where the occupied space is and to retrieve these important files?
I am happy about any help! Thanks!

First question I have is, we're you transferring the DC I'M folder from the phone's micro SD?
Sent from my SAMSUNG-SM-N910A using Tapatalk

Hello,
first I transferred the DCIM folder of the external micro sd which only contained 6 photos. Then the folder which got lost is the DCIM folder on internal storage.
Addon: when i open the explorer now in win 10, the windows applications crash and reload after 2 seconds. it used to open a "shortly used" tab; luckily I got a direct link on the desktop to a specific folder from where i can navigate.
It seems win 10 messed up something...

violintube said:
Hello,
first I transferred the DCIM folder of the external micro sd which only contained 6 photos. Then the folder which got lost is the DCIM folder on internal storage.
Addon: when i open the explorer now in win 10, the windows applications crash and reload after 2 seconds. it used to open a "shortly used" tab; luckily I got a direct link on the desktop to a specific folder from where i can navigate.
It seems win 10 messed up something...
Click to expand...
Click to collapse
Ah ha! You're using Windows 10. I read on another forum here that another user was having issues with accessing their Note 4 via USB (MTP) while using Windows 10. I can't remember how they got around things though.
Sent from my SAMSUNG-SM-N910A using Tapatalk

Data Recovery Center
Hello,
There is a possibility that internal memory card has some kind of corruption in boot record or file system itself, which is usually fat32 file system on those media devices. It is difficult to diagnose it without physically looking at it. Our company has dealt with such data loss situations before and can attempt to recover lost images. Do you know if this phone internal memory or is it some kind of micro sd card or sd card inside of the phone?
Michael Azzaro
Data Recovery Center

Related

[q] guys need help!!!! Plz reply fast

i am using the sd version of the AmeriCanAndroid AOSP HD2 GB2.3.5 CM7 and i cannot copy the files through usb ie it gets copied and then when i disconnect the copied files are not visible .......and sometimes they even get deleted ...So plz tell how can i get over this ????
You could transfer the files via Dropbox, the link below in my signature will get us both extra storage space.
welll i can copy but they r not visible or getting deleted ......
Are you copying the files to the sdcard? And what app are you using to browse for them once you have transfered? Root Explorer is the best file explorer imo.
sidduhtc said:
welll i can copy but they r not visible or getting deleted ......
Click to expand...
Click to collapse
Try SD card mount from market
Sent from my HTC HD2 using XDA App
tried tht but no use
sidduhtc said:
i am using the sd version of the AmeriCanAndroid AOSP HD2 GB2.3.5 CM7 and i cannot copy the files through usb ie it gets copied and then when i disconnect the copied files are not visible .......and sometimes they even get deleted ...So plz tell how can i get over this ????
Click to expand...
Click to collapse
Are you removing the usb device safely?
Usually if you copy files to the SD on android they will not be visible until you restart the device. You can make the media files visible using some apps, but other files will only appear after you restart.
Apparently, when copying files using My phone explorer, the app seems to make android update it's information and thus files you copy using My phone explorer will appear when you finish.
I have tested this with most sense builds, but not with Amercian Android.
Dr.Move said:
Usually if you copy files to the SD on android they will not be visible until you restart the device. You can make the media files visible using some apps, but other files will only appear after you restart.
Apparently, when copying files using My phone explorer, the app seems to make android update it's information and thus files you copy using My phone explorer will appear when you finish.
I have tested this with most sense builds, but not with Amercian Android.
Click to expand...
Click to collapse
This is false.
When you copy anything to Android's SDCard via USB/WiFi, the device immediately sees the files.
When you copy media files (pics/music/movie), the device sees the files, but the Media Service might not have indexed the files yet, so media apps relying on the Media Service will not show them (Music app f.e.)
IF you're copying files to the SD card via USB, safely removing the device from your computer, and they still do not show up on Android's File explorer, then i would check your SD card for errors...
P.S. Tested on HTC Kaiser running froyo/gingerbread, HTC Diamond running Froyo/Gingerbread, HTC HD2 Running gingerbread, HTC Desire running Gingerbread, HTC DesireHD running froyo/gingerbread. Multiple SDcards raging from 1gb to 16, class 2 to 10.
With americanandroid on SD, Theres a problem with usb files transfer (check FAQ'S on thread), u can do: reboot to wimo, copy files and boot android, files will be there, OR use the program for windows described in the FAQ (guess its Androidmanager) OR.. Use NAND Rom... ;-)
Hope it helps
Enviado desde mi HTC HD2
daedric said:
This is false.
When you copy anything to Android's SDCard via USB/WiFi, the device immediately sees the files.
When you copy media files (pics/music/movie), the device sees the files, but the Media Service might not have indexed the files yet, so media apps relying on the Media Service will not show them (Music app f.e.)
IF you're copying files to the SD card via USB, safely removing the device from your computer, and they still do not show up on Android's File explorer, then i would check your SD card for errors...
P.S. Tested on HTC Kaiser running froyo/gingerbread, HTC Diamond running Froyo/Gingerbread, HTC HD2 Running gingerbread, HTC Desire running Gingerbread, HTC DesireHD running froyo/gingerbread. Multiple SDcards raging from 1gb to 16, class 2 to 10.
Click to expand...
Click to collapse
I like that you tested it on multiple devices, but they're all running Android form device memory if I'm correct, right? you're not running SD Android. anyway I tagged a long and scanned my SD for errors and nothing was there. Using wifi and bluetooth makes android recognize the files, and yes media files have to be reloaded.
however, when copying non-media files through USB on several build I've tried before (can't remember which because I've tried almost every SD build out there) the phone will not see them even using a file browser, but they would appear on the PC. Resetting the device would make them appear. My only explanation to that was that certain builds would create some kind of "image" of the files on SD at the time, and would show you that image when you request the files. So if you add files using a way that doesn't update that image (here copying through USB) they wouldn't appear until the next start.
try samba filesharing from market.
you can copy files via wifi without usb.
Or you could use a card reader......
dropbox is great for transferring files wirelessly too
Dr.Move said:
I like that you tested it on multiple devices, but they're all running Android form device memory if I'm correct, right? you're not running SD Android. anyway I tagged a long and scanned my SD for errors and nothing was there. Using wifi and bluetooth makes android recognize the files, and yes media files have to be reloaded.
however, when copying non-media files through USB on several build I've tried before (can't remember which because I've tried almost every SD build out there) the phone will not see them even using a file browser, but they would appear on the PC. Resetting the device would make them appear. My only explanation to that was that certain builds would create some kind of "image" of the files on SD at the time, and would show you that image when you request the files. So if you add files using a way that doesn't update that image (here copying through USB) they wouldn't appear until the next start.
Click to expand...
Click to collapse
HTC Kaiser run android from sdcard (either SD partitions or image files on the main partition) long before there was nand.
I understand what you're saying, but i cannot accept it. It makes no sense.
Let's see, Android requires a minimum of 2 partitions, one for data, one for system. Those might be a SD card partition (in this cases), or 2 files on the SD card mounted using loop.
IF, you're using the second option, you cannot access the sdcard on the computer (it must be unmounted from android to appear on the computer, you probably noticed that it's impossible to access the sdcard when it's connected via USB as mass storage.)
So, you're probably using SD card partitions. Am i right?
it might be permission issue...
daedric said:
HTC Kaiser run android from sdcard (either SD partitions or image files on the main partition) long before there was nand.
I understand what you're saying, but i cannot accept it. It makes no sense.
Let's see, Android requires a minimum of 2 partitions, one for data, one for system. Those might be a SD card partition (in this cases), or 2 files on the SD card mounted using loop.
IF, you're using the second option, you cannot access the sdcard on the computer (it must be unmounted from android to appear on the computer, you probably noticed that it's impossible to access the sdcard when it's connected via USB as mass storage.)
So, you're probably using SD card partitions. Am i right?
Click to expand...
Click to collapse
sorry didn't notice the Kaiser on that list. I don't use SD partitions, too lazy to do so, and I don't unmount the SD, had my share of troubles doing so in the past, I used apps like Dualmount SD and such, media files would appear after I force android to rescan media, but other file types would appear after I restart the device. So I came up with the best possible explanation. However, when I copy files with My phone explorer they always show up, whether media or not, could be the new build I'm trying, or could be that I'm doing something I didn't in the past, who knows.

Fryo I800 installation help!

Ok So I am here because I've posted in other places in these forums with no replies yet, So it would be better to create a thread specific to my problem.
I have an Omnia 2, thinking of acquiring the Fryo 2.2 OS, not specific about wether I want what version but here are the problems I come across before being able to install it.
1- plugging in my phone under Settings -> My storage will not show my storage on my computer, having the external SD option will show my 16GB SD card.
2- Backing up. How do I back up my storage if I can't see it on my computer? When I turn on active sync a blank storage appears other than my SD card (assuming its the internal storage) but the size seems rather small (167MB). I've been reading peoples' posts and I'm supposed to have around 2GB I believe, and either way the files I'm trying to put inside for the android OS don't seem to fit there.
3- Partitions? How can I set those up for both the internal and external storage? Is there a program or feature to do so? My SD card under properties says FAT-32 so I'm not sure on how to do it IF I need to.
4- Using a W7 computer, so that knocks off any ubuntu installations, and also link is broken for Almars Beta 1 file that I was thinking of using for an SD installation.
Any help would be appreciated, I've had this phone since 2009 and I'm really hoping I can come across some help to make it work since I do want to keep this phone for a bit longer before I spend more money on a different cellphone!
Thank you!
Try out the new CyanogenMod from the link below.
http://windows.modaco.com/topic/346446-cyanogenmod-beta1-omnia-2-updated-02122011/
It has the SD Card auto installer, try it..
Back up data on your SD card first and then format your SD card within the phone and then use auto installer to install it.
As you said your computer wont detect the My Storage, try the steps below..
Transfer your data from My Storage to external SD Card, then connect your phone to computer using My Storage mode in settings.
Download Mini Tool partition wizard and format your My Storage (Mini tool partition will be able to see your My Storage even though your computer doesn't).
After format, your computer should be able to detect My Storage.
Now copy the downloaded android files to My Storage and run the auto installer as instructed in the ReadMe file inside the download package.
PS: Don't forget to backup the data on SD Card to your computer
Hope this helps
Ok so what you meant by taking things from my storage is going to file explorer and basically copying everything from the "my device" to the SD card?
Just want to make sure because if it doesent work then I haven't gotten anything backed up right.
Went to file explorer -> copied everything in the top folder which is application date, connMgr, doc and setttings, program files etc. is this all thats needed basically?
Thanks
P.S some of the things I tried taking like global.txt or exe couldn't be copied because of violations or some weird error, is it alright not to have those?
Update: My storage is still not revealed by the mini tool partition program, went under usb settings -> my storage and refreshed disk information, nothing shows up ugh it might be impossible for me to do this after all....
nobody can help me in regards to this? well then I guess a new cellphone is in order
grrrrr I should've gone with a iphone 3G or BB 9700 at the time instead...
ClaudioPerez said:
Ok so what you meant by taking things from my storage is going to file explorer and basically copying everything from the "my device" to the SD card?
Just want to make sure because if it doesent work then I haven't gotten anything backed up right.
Went to file explorer -> copied everything in the top folder which is application date, connMgr, doc and setttings, program files etc. is this all thats needed basically?
Thanks
P.S some of the things I tried taking like global.txt or exe couldn't be copied because of violations or some weird error, is it alright not to have those?
Update: My storage is still not revealed by the mini tool partition program, went under usb settings -> my storage and refreshed disk information, nothing shows up ugh it might be impossible for me to do this after all....
Click to expand...
Click to collapse
I guess you will have to reflash the ROM again since your problem seems to be unsolvable. My suggestions is to flash a stock 6.5.3 ROM before you transfer the auto SD installer.

[Q] Recover deleted file S5 internal storage (map to drive )

Hi,
I had 1 GB worth of .wav files saved on my internal storage via the Easy Voice Recorder app. I kept getting storage space notifications and the Galaxy gives you the option to view files by type. Under Miscellanious, there was a file called EasyVoiceRecorder - I though it was a temp file of sorts so I deleted it (like a total idiot). Turns out, it wasn't a temp file but a folder containing all my .wav files.
I've since rooted the phone, bought Disk Digger and ran a scan. It only returned a hand full of small .wav files but not the ones I deleted.
I've been told Recuva might help but that works via PC and will require my internal storage to be mapped as a drive. I can't find a way to do this.
Any ideas?
I've had about the same problem, but then with pictures I've accidentally deleted.
I've used Easy Recovery Pro and scanned my complete internal memory (agressive scan).
Took a while, but I was able to recover all pictures I deleted.
Solid state storage cannot be recovered once items are deleted. The only way would be if it somehow had something like a "recycle bin" like windows does. I wouldn't know for sure if that exists.
Sent from my SM-G900V using XDA Free mobile app

Pics on SD Card Not Showing Up in Gallery

I have the Verizon variant and I'm experiencing an issue where only some of the images on my SD card are showing up in the gallery. I took the card straight from my V10. I have tried the following to no avail:
- Backed up files to PC
- Reformatted the card from the phone
- Replaced files
What's also weird is that if I take a pic with the camera it puts the image in the camera folder on the SD card with existing images but only the new one shows up.
Any ideas? Thanks in advance!
Sent from my VS995 using Tapatalk
I had an issue like that when I went from a Note 3 to 4. I looked in the card and found saved thumbnail image files and temp files. Once I removed all of those (while the card was in the PC) and then put the card back in the phone, it worked fine.
check the card to see if there no ".foldername" or ".nomedia" file in those directory
Thanks I tried both suggestions and they didn't work. I also wanted to mention that when I go into the stock file manager and attempt to open one of the images I get the flowing message:
Scanning media files..... Try again when scanning is completed
Sent from my VS995 using Tapatalk
mtjoy said:
Thanks I tried both suggestions and they didn't work. I also wanted to mention that when I go into the stock file manager and attempt to open one of the images I get the flowing message:
Scanning media files..... Try again when scanning is completed
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
I had a similar issue, this is how I fixed it
Use Root Explorer or ES File Manager (Root explorer is my preference because it lets you have two directories side by side)
Navigate to the SD card, locate the folder(s) with the pics. Copy(not cut) all the folders and then paste them into your internal memory (in Root explorer I went to my downloads folder, created a new folder and stuck everything in there).
Then once everything is copied, format your SD card again. Then move everything back.
Once I did that, Gallery was able to see all my files.
Delete or do not copy the Android, data, Lost.Dir folders ... could be a permission issue
Kansatsusha said:
Delete or do not copy the Android, data, Lost.Dir folders ... could be a permission issue
Click to expand...
Click to collapse
Just make sure any app you have set to save data to the SD card is backed up somewhere else or you will lose said data
nest75068 said:
Just make sure any app you have set to save data to the SD card is backed up somewhere else or you will lose said data
Click to expand...
Click to collapse
This too...lol if you did any App "Move to SD" will mess up those app so backup those app
nest75068 said:
I had a similar issue, this is how I fixed it
Use Root Explorer or ES File Manager (Root explorer is my preference because it lets you have two directories side by side)
Navigate to the SD card, locate the folder(s) with the pics. Copy(not cut) all the folders and then paste them into your internal memory (in Root explorer I went to my downloads folder, created a new folder and stuck everything in there).
Then once everything is copied, format your SD card again. Then move everything back.
Once I did that, Gallery was able to see all my files.
Click to expand...
Click to collapse
Thanks for the suggestion. This worked!
Sent from my VS995 using Tapatalk
The only drawback to copying back and forth is that it changes the "modified" date on the files and then makes them appear as new photos
Sent from my VS995 using Tapatalk
mtjoy said:
The only drawback to copying back and forth is that it changes the "modified" date on the files and then makes them appear as new photos
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
Yeah that was the only drawback to doing that. I already have everything backed up to Google photos so all I did was not turn the back up on those folders on again and any new photos I've been creating new events/folders for them.
I just had this same problem. V20 didn't see my Mp3s or my pictures.
I just finished setting up my 200 gb card that came with my v10 promo last year but I had been using it in my tablet.
I went to the file manager and deleted lost.dir and everything is showing now! That's the only one I deleted and it was empty anyway. (unless there was something hidden in there)
I just spent 2 days setting this up and clearing stuff from my v10. I did my best not to panic when I finally inserted the sd and nothing changed!
Glad I had seen this thread!
mtjoy said:
I have the Verizon variant and I'm experiencing an issue where only some of the images on my SD card are showing up in the gallery. I took the card straight from my V10. I have tried the following to no avail:
- Backed up files to PC
- Reformatted the card from the phone
- Replaced files
What's also weird is that if I take a pic with the camera it puts the image in the camera folder on the SD card with existing images but only the new one shows up.
Any ideas? Thanks in advance!
Sent from my VS995 using Tapatalk
Click to expand...
Click to collapse
I have tried all of the solutions suggested. I have an LG v20. I have at 512GB SD card (phone supposedly supports up to 2GB) My file manager and most any photo gallery app will not see the pictures on the sd card. I have backed up, format and re copied. No change. I can see them in Google photos but I'm not even sure that it's looking on my phone rather than backed up photos in the cloud. This is frustrating.
Ok. I think I figured it out. My pic folder was a sub folder on my SD card. Beneath the pic folder were more sub folders to separate my photos. I moved the pic folder to the root of my SD card and the problem went away. I think there might be a limit to the number of sub folder depth for scanning. SD\MyDoc\PIC\(segregated folders) would not work. The only weird part is that it did find the videos in the segregated folders but no images. Strange. Regardless, everything shows up in attaching, file manager and gallery.
I just created a folder in the dcim folder called oldPics then moved all to that folder. Bam! Shows up in there own folder in gallery.
sd card issues..please help
having issues with sd card showing mp3 or pictures from my sd card. in the file explorer the files are there but in gallery or music player they are not. I have deleted the Android, data, Lost.Dir folders with no changes. Can anyone point me in the right direction with this?
thanks 949BFN I have tried your suggestions. still having the same issue. the files work fine from file explorer but not in their respective apps. I have downloaded about 10 apps between the gallery and sd card and none of them recognize the sd card. any other suggestions?
I had the same issue. Pictures on the SD Card (which came from a S7 Edge) were not recognised by the native Gallery app. (Quickpic did not have an issue displaying the pictures). I could however not get any app to recognise music (mp3's and playlists) on the same SD card.
After trying the suggestions in this thread, I realised that all one has to do, is to rename the folder to something else (I e.g. changed my "Music" folder to "Musicd". I forced closed all Music apps, reopened the apps and all the mp3's and playlists were immediately recognised. (Not sure if this step was actually necessary). I forced close the app again, changed the "Musicd" folder back to "Music" and all is well. All Music apps (including Google Play Music) no recognise the music and playlists on the SD Card)
I did the same with my "Pictures" folder and subsequently, the Gallery app picked up the folders. However, I now have an issue with the Gallery app crashing about 10 seconds after opening it I've tried all the usual stuff (clearing phone and the app cache); rebooting etc. with no luck so far.

Cannot Manually Add files to internal Storage SD Card, but Apps can be transfered

I'm having a rather unique problem with my the Micro SD card I installed.
I can format it as internal storage and it won't pop up for file managers or my computer.
This means I can't manually move files to it all.
Despite that when it's internal storage I can move apps to it and it adds new apps to it by default.
I could go to move all and move everything it can on, but it's a fairly slow SD card so I'm hoping to mainly put music, videos and any pictures on there.
I worry about it moving the apps that I want to keep in internal storage for speed over.
Does anyone know how I could fix this?
EDIT:
I didn't manage to figure out how to add files manually while it was internal storage through either internal file managers or through the computer.
But I did manage to find the SD card while it was portable.
The trick is to use the built in file explorer on the phone and copy a small file onto the SD card.
With there being something other than just Android files on the SD card it can then be discovered by the computer.
This mainly solves my problem as I plan to use it primarily for storage of music and game files, with the emulators being on the phone itself.
I had this issue a few days ago. You have 2 options to format, (1) as a internal storage and only your phone can read this and other option (2)to use on others devices. Using the second option I managed to transfer files to my microSD like it used to be.
While using the first option I was able only to transfer apps to it through the system.
I hope it helps
I'm using one, but I'm not even able to find it with File Manager?
Is that normal for Internal Storage?
I expected there to at least be a folder in the normal phone space called SD card or something?
Is there no way to manually move music there when it's internal storage?
Also I tried changing it to be portable but my computer still couldn't see it.
File manager could actually see it and open it but I couldn't copy paste anything to it.
So I turned it back to internal as I can at least move apps to it successfully at the moment.
Rajvir8 said:
I'm using one, but I'm not even able to find it with File Manager?
Is that normal for Internal Storage?
I expected there to at least be a folder in the normal phone space called SD card or something?
Is there no way to manually move music there when it's internal storage?
Also I tried changing it to be portable but my computer still couldn't see it.
File manager could actually see it and open it but I couldn't copy paste anything to it.
So I turned it back to internal as I can at least move apps to it successfully at the moment.
Click to expand...
Click to collapse
When I tried as Internal Storage any File Manager found my SDcard too... Thats why I'm using as portable.
After that, i could see this.
Maybe you're missing something like changing the USB connection from Charging to File transfering.
Did you checked this?
Yes it can see the rest of my phone and move files, so I've made sure to change it to file transferring.
When you used internal storage file managers failed to find your SD card as well?
dennismac said:
When I tried as Internal Storage any File Manager found my SDcard too... Thats why I'm using as portable.
Click to expand...
Click to collapse
Here your saying that you could find it and that's why you swapped over?
I assume you forgot to say it failed to show up separately and that's why you changed to portable.
Rajvir8 said:
Yes it can see the rest of my phone and move files, so I've made sure to change it to file transferring.
When you used internal storage file managers failed to find your SD card as well?
Here your saying that you could find it and that's why you swapped over?
I assume you forgot to say it failed to show up separately and that's why you changed to portable.
Click to expand...
Click to collapse
Sorry! Yes, I failed to find my SD card too, thats why i changed to portable.
Im assuming this is a normal behavior, my last Android phone was a Galaxy S2 and I stopped following Android changes for the lasts 4/5 years. But idk why you can't see it even in portable mode... That should work as worked for me.
Hope someone help you more than I did!
dennismac said:
Sorry! Yes, I failed to find my SD card too, thats why i changed to portable.
Im assuming this is a normal behavior, my last Android phone was a Galaxy S2 and I stopped following Android changes for the lasts 4/5 years. But idk why you can't see it even in portable mode... That should work as worked for me.
Hope someone help you more than I did!
Click to expand...
Click to collapse
Thank you for trying to help.
I think I might have figured out part of the problem, the file explorer I normally use doesn't have permission to add anything to the SD card. I'm not sure how I would go about giving it permission though.
But when I use the system built in I was able to copy paste some music onto it.
With a file on the SD Card my computer was able to locate it as well, and I can now copy and paste to the SD card using my computer.
So with your help I was able to figure out how to get portable working.
It is a bit disappointing that there isn't a way to manually add files while it is an internal storage though.
So again while your solution didn't directly work, it made me think and find a solution to my problem even if it's not the one I wanted.

Categories

Resources