hello every one..
i have a problem in original whatsapp (sorry this media file doesn't exist on your sd card whatsapp) , and the media still downloaded and i cant see it.
my sd card is work fine in saving pictures taken by camera,i can access to files in it with pc or local file apps, except ES file explorer (sd card is not found), not rooted ,EMUI 5 Anderoid 7.0
how can i fix the problem, my friends send me pics and i cant see it :crying:
please help me
any ideas
I have exactly the same issue. Tookk me a while to realize it was on SD, but now it is confirmed. If I take pictures (or I receive pictures on whatsapp) they are fine for a few mins and than they disappear. In some cases just a few mins after disappearing I can find an icon with a triangle and a !. Did anyone else experience it? Is Huawai aware of this issue with their phones?
Related
the other day i added about 30 songs to my memory card in mp3 format and now all of the sudden, my windows media player wont lrecogize the card to add the songs to the library... ive tried restarting, soft resetting, putting it in and taking it out. nothing is working. any help?
I have the same issue on my TyTN...
really frustrating but I found a workaround: browse the storage and delete the hidden folder MSMETADATA, then try to update media player library.
You won't find such folder using the file explorer provided with WM5: you must use an enhanced file explorer such as Resco one in order to view hidden and system files.
This was a fixed inanother subject and it worked for me, as I had the same problem as you.[/quote]
I just came across the same tip but you can use the built-in file explorer - just set it to show all files and the folder will appear.
Cool, works for me, but what is at fault here? Before I learned of this trick, when i went to update library without deleting this folder it took the tytn an age to add files, in the meantime all free memory on my microsd was filled. The only way to reclaim this space was to back up everything i wanted to keep, format the card then copy everything back on.??
Workaround
I have been looking into this for about 3 weeks and I am now 95% sure it is because the storage card is full when WMPlayer tries to write its DRM / Metadata to the card. Deleting the MSMETADATA folder is only part of the fix because it frees up space but it will continue to fail. It is still a bug and HTC should fix it up but the workaround it is to leave some space on the card, i.e. don't fill it full of music. I am trialling WMplayer 11 Beta on the PC and it has an option to leave some space free when syncing. Seems to be working fine. For me, this 'feature' is one of the most frustrating things about the device so if you are suffering too then I hope this helps
i dont think it is a strorage issue because it happend to me i have a 1gb micrisd card i used up about 300 to 400mb and it did the same to me when i went to add the files to the lib it found the songs but wouldnt add them it only added the ones from the internal hdd i deled every thing off the card and put it back on i havent had a prob with is since but glad to know if it does happen againg i can just del that folder
this might even happen your card has some error.
it happened to me last time, when i bought first my hermes and tried to install the WM5Storage. Theres a huge incompatibility and my microSD developed some FAT errors causing read/write issues. Once i removed WM5Storage and freshly formatted (make sure you backup) the microSD, thinks ran smoothly.
just a bit of info for you dont know if its just mine but when i had that problem and i tryed adding files to the lib it took ages so i removed the sd card and put it back it and i got a this card is write protected message
so maybe the prob could be caused by removing the card while the phone it trying to accsess it
yer its just happened to my tytn again am going to take a more detailed look at the folder as deleting it does seem to work there must be away create a fix ill let you all know if i find any thing
I recently purchased trinity, i synchronised it with mp3-wma from my pc, everything was OK, until the following day when i tried to listen to some music and a message appeared on wmp:"media library version is not compatible", moreover i could not access the minisd card from wmp. I tried to open an audio(wma) using file explorer and it worked. I searched over the net and i found that others face the same problem(www.htcwiki.com i don't remember the exact link). To cut it short i discovered that by deleting file "wmpinfo" the problem resolves. I sent an email to htc asking them whether they are aware of the problem or not and if a rom update is scheduled. They replied that the are unaware of the problem and that no rom updates are to come any time soon.
So, because that "media library problem" reappeared (and was resolved as described above) does anyone know a way to fix this permanently? (cause it is irritating)
desosav said:
I recently purchased trinity, i synchronised it with mp3-wma from my pc, everything was OK, until the following day when i tried to listen to some music and a message appeared on wmp:"media library version is not compatible", moreover i could not access the minisd card from wmp. I tried to open an audio(wma) using file explorer and it worked. I searched over the net and i found that others face the same problem(www.htcwiki.com i don't remember the exact link). To cut it short i discovered that by deleting file "wmpinfo" the problem resolves. I sent an email to htc asking them whether they are aware of the problem or not and if a rom update is scheduled. They replied that the are unaware of the problem and that no rom updates are to come any time soon.
So, because that "media library problem" reappeared (and was resolved as described above) does anyone know a way to fix this permanently? (cause it is irritating)
Click to expand...
Click to collapse
I do not have this kind of problem. Maybe you should update the windows media player on you PC to the newest version (wmp11)? In my opinion it would be a microsoft problem anyway.
i already use wmp11, the last 4 days the problem did not appear! i hope it will never appears again
Just now I got the same problem, can't find any songs on mini sd from the media player but it works fine from the file explorer. I tried with restarts and taking the sd out and put it back but nothing helps. Does someone know why this happens and how to solve it?
Best
Magnus
mwallon said:
Just now I got the same problem, can't find any songs on mini sd from the media player but it works fine from the file explorer. I tried with restarts and taking the sd out and put it back but nothing helps. Does someone know why this happens and how to solve it?
Best
Magnus
Click to expand...
Click to collapse
Many Mini SD Card Problems only happen with no name SD Cards. What brand you have?
Hi,
I have a "SanDisk Ultra 1GB"
/magnus
I juust thought that I might add that it's only problems with media player, all programs installed on the sd works fine.
/magnus
delete the file wmpinfo from both memery card and the device, soft-reset the device and the problem will be fixed. I send an email tou htc about the problem and they told me the following:
We have looked into your problem concerning the SD mini card and your HTC P3600 mobile phone.
Please can you try the following:
1. Delete everything from SD card, so format it.
2. Un-install ActivSync
3. Go into c:/program files/Microsoft ActivSync on pc and delete that folder
This should fix the issue.
i have a transcend mini-sd 1gb
I deleted the MSMETADATA folder and the problem was solved for now.
Thanks!
Magnus
It works!
Thanks for the advice chaps. I was having the same problem with not being able to add music on the SD card to the library. After deleting the WMPINFO file and the MSMETADATA folder and rebooting, it now works fine!
Lee.
Hi there. I am using a 4GB AGL SD Card. Everything works fine, I can install on to the card and run stuff off it. But as soon as I try to put any MP3 or video (DIVX) files on to the card it shows ghost files and folders of huge sizes i.e. 200gb, 168gb and the name of the files and folders created are strange characters. I try to delete them and the access is denied. Have to reset b4 i can even delete them. The folders will not open and the card when read on my PC also shows the same ghost files and folders.
My question is , is anyone else also facing the same problem and is there a way around it. I bought this card to get everything in the same place i.e. my music, videos, sat nav and programs. I can get my sat nav and programs but no music or videos. I have tried formatting the card and still get the same result.
Help will be appreciated.
Thanx in advance
Ciao
Tunndoc
Note: I did post this on another thread but no response as this was on page no 3 and possibly unread
http://forum.xda-developers.com/showthread.php?t=287235&page=3
i THINK YOU SHOULD HAVE A NEW ROM. May be Aku 3.5 Ivan test 2. I'm using this rom and it can use SD4G very well.
Hey guys, I am having a very weird problem with my phone.
I wanted to send a picture on whatsapp and it said ''Sharing failed, please try again'' I've looked the error up and tried all kind of things, nothing helped.
So I tried to clear out my internal storage. Turns out, I can't delete anything in my internal storage, and yes I've got everything in ES file explorer to RW. I have a feeling these 2 problems are related, that my phone just doesnt really have access to my internal or external files. Anyone know whats going on?
Old files such as pictures and music disappears everytime I flash a new rom. Old Pictures are only accessible via quickpic or file explorers and no music player (except Poweramp) detects old songs too!
This only happens to files in internal storage!
I thoroughly checked but there is no .nomedia file in those folders.
As you can see in these screenshots, download folder only shows 3 pictures in stock gallery app but all pictures are visible in es explorer and quickpic!
I have found a thread with similar problem but that is very old
( https://forum.xda-developers.com/ga...y-suddenly-t1834123/post30282389#post30282389 ) ( this problem is explained in this thread)
This problem is not solved and is very wierd. Anyone who is facing similar problem?
If anyone got a workaround or fix please share!