I recently purchased trinity, i synchronised it with mp3-wma from my pc, everything was OK, until the following day when i tried to listen to some music and a message appeared on wmp:"media library version is not compatible", moreover i could not access the minisd card from wmp. I tried to open an audio(wma) using file explorer and it worked. I searched over the net and i found that others face the same problem(www.htcwiki.com i don't remember the exact link). To cut it short i discovered that by deleting file "wmpinfo" the problem resolves. I sent an email to htc asking them whether they are aware of the problem or not and if a rom update is scheduled. They replied that the are unaware of the problem and that no rom updates are to come any time soon.
So, because that "media library problem" reappeared (and was resolved as described above) does anyone know a way to fix this permanently? (cause it is irritating)
desosav said:
I recently purchased trinity, i synchronised it with mp3-wma from my pc, everything was OK, until the following day when i tried to listen to some music and a message appeared on wmp:"media library version is not compatible", moreover i could not access the minisd card from wmp. I tried to open an audio(wma) using file explorer and it worked. I searched over the net and i found that others face the same problem(www.htcwiki.com i don't remember the exact link). To cut it short i discovered that by deleting file "wmpinfo" the problem resolves. I sent an email to htc asking them whether they are aware of the problem or not and if a rom update is scheduled. They replied that the are unaware of the problem and that no rom updates are to come any time soon.
So, because that "media library problem" reappeared (and was resolved as described above) does anyone know a way to fix this permanently? (cause it is irritating)
Click to expand...
Click to collapse
I do not have this kind of problem. Maybe you should update the windows media player on you PC to the newest version (wmp11)? In my opinion it would be a microsoft problem anyway.
i already use wmp11, the last 4 days the problem did not appear! i hope it will never appears again
Just now I got the same problem, can't find any songs on mini sd from the media player but it works fine from the file explorer. I tried with restarts and taking the sd out and put it back but nothing helps. Does someone know why this happens and how to solve it?
Best
Magnus
mwallon said:
Just now I got the same problem, can't find any songs on mini sd from the media player but it works fine from the file explorer. I tried with restarts and taking the sd out and put it back but nothing helps. Does someone know why this happens and how to solve it?
Best
Magnus
Click to expand...
Click to collapse
Many Mini SD Card Problems only happen with no name SD Cards. What brand you have?
Hi,
I have a "SanDisk Ultra 1GB"
/magnus
I juust thought that I might add that it's only problems with media player, all programs installed on the sd works fine.
/magnus
delete the file wmpinfo from both memery card and the device, soft-reset the device and the problem will be fixed. I send an email tou htc about the problem and they told me the following:
We have looked into your problem concerning the SD mini card and your HTC P3600 mobile phone.
Please can you try the following:
1. Delete everything from SD card, so format it.
2. Un-install ActivSync
3. Go into c:/program files/Microsoft ActivSync on pc and delete that folder
This should fix the issue.
i have a transcend mini-sd 1gb
I deleted the MSMETADATA folder and the problem was solved for now.
Thanks!
Magnus
It works!
Thanks for the advice chaps. I was having the same problem with not being able to add music on the SD card to the library. After deleting the WMPINFO file and the MSMETADATA folder and rebooting, it now works fine!
Lee.
Related
the other day i added about 30 songs to my memory card in mp3 format and now all of the sudden, my windows media player wont lrecogize the card to add the songs to the library... ive tried restarting, soft resetting, putting it in and taking it out. nothing is working. any help?
I have the same issue on my TyTN...
really frustrating but I found a workaround: browse the storage and delete the hidden folder MSMETADATA, then try to update media player library.
You won't find such folder using the file explorer provided with WM5: you must use an enhanced file explorer such as Resco one in order to view hidden and system files.
This was a fixed inanother subject and it worked for me, as I had the same problem as you.[/quote]
I just came across the same tip but you can use the built-in file explorer - just set it to show all files and the folder will appear.
Cool, works for me, but what is at fault here? Before I learned of this trick, when i went to update library without deleting this folder it took the tytn an age to add files, in the meantime all free memory on my microsd was filled. The only way to reclaim this space was to back up everything i wanted to keep, format the card then copy everything back on.??
Workaround
I have been looking into this for about 3 weeks and I am now 95% sure it is because the storage card is full when WMPlayer tries to write its DRM / Metadata to the card. Deleting the MSMETADATA folder is only part of the fix because it frees up space but it will continue to fail. It is still a bug and HTC should fix it up but the workaround it is to leave some space on the card, i.e. don't fill it full of music. I am trialling WMplayer 11 Beta on the PC and it has an option to leave some space free when syncing. Seems to be working fine. For me, this 'feature' is one of the most frustrating things about the device so if you are suffering too then I hope this helps
i dont think it is a strorage issue because it happend to me i have a 1gb micrisd card i used up about 300 to 400mb and it did the same to me when i went to add the files to the lib it found the songs but wouldnt add them it only added the ones from the internal hdd i deled every thing off the card and put it back on i havent had a prob with is since but glad to know if it does happen againg i can just del that folder
this might even happen your card has some error.
it happened to me last time, when i bought first my hermes and tried to install the WM5Storage. Theres a huge incompatibility and my microSD developed some FAT errors causing read/write issues. Once i removed WM5Storage and freshly formatted (make sure you backup) the microSD, thinks ran smoothly.
just a bit of info for you dont know if its just mine but when i had that problem and i tryed adding files to the lib it took ages so i removed the sd card and put it back it and i got a this card is write protected message
so maybe the prob could be caused by removing the card while the phone it trying to accsess it
yer its just happened to my tytn again am going to take a more detailed look at the folder as deleting it does seem to work there must be away create a fix ill let you all know if i find any thing
Can anyone out there help please.
I have been happily using a 4gb card in my Trinity for the last month, storing most of my program files and all my music on the card.
I just had to resetup my Trinity. I deleted all the program files but left the music on the card alone.
Windows Media Plaey now no longer sees the card and wont update the library from it. it seems to count the music files when searching, just doesnt add them.
There are no software conflicts, i am using the same software as before this fault happened, you can still play individual media files from the card by opening the file from file explorer or media player.
Anyone any ideas please??
Delete the MSMETADATA and WMDRM folders and update the library.
I'm afraid thats not the answer, there's no file there to delete. I've used that one in the past for other probs on other devices.
Media player just doesnt see the storage card anymore, even though it did in the past.
Thanks anyway.
Problem sorted!!
1) Put card in reader in PC to delete the msme file
2)backed up all info on card to pc
3)reformetted card in PDA using poccket mechanic
4)reinserted card into pc and copied all files over again
5)soft reset PDA
Well you could have deleted the directories from Trinity as well, just check Show all Files (those directories are hidden) and then delete them.
Well I'm having the same problem. It CAN read files from the storage card. If there are nog WMDRM & MSMETADATA folders it CAN update the library. But if I listen for a few hours, put off the phone and put it back on it will not read the 'Storage Card' library.. If I select update library it just stops responding..
The only thing I can do is Soft reset, it will recognize the library again.. But I don't like having to soft reset :S
Quick reply to darkilici -
I had tried that one as well. The problem lay on the card.
Since my fix - I've had no probs so far.
Seems to be a lot of people having weird roubles with 4bg cards out there.
Dave,
this is not just limited to 4gb cards.
I have a 2gb installed with same issues described above.
Resolved (as Apoc described) by deleting the MSMETADATA and WMDRM folders.
harry_mb said:
Dave,
this is not just limited to 4gb cards.
I have a 2gb installed with same issues described above.
Resolved (as Apoc described) by deleting the MSMETADATA and WMDRM folders.
Click to expand...
Click to collapse
I think I have the solution...Win Media Player sucks, use Mortplayer and TCPMP player then forget all the missing file problems.
Hi,
I have a Kingston MiniSD 2 gb, which is found by my device (under file explorer etc.).
I can play music without any problem, but I need to select it through the file explorer. They aren't found in Windows Media.
I synchronised my device with windows media player on my pc with 400 songs or something.
I saw all songs in the library, but when I opened Windows Media on my device again (after a soft reset), everything dissapeared.
I searched for new music, Windows Media found my 400 songs, then it was adding all the found songs.. guess what: only 8 songs found, these "songs" are wav files, located on the device itself. (So none of the songs I synchronised were found)
So I reinsterted my minisd and then Windows Media said it found a storage card, "Do I need to search for music?" I click yes and the cycle goes all over again..
He finds my songs, but doesn't add them.
When I click on Menu => Library, I can only choose for "My Device", so it says nothing about a storage card..
I'm using the following rom:
mUn_1.25.TE_AKU3.5.2_WWE
If I synchronise another song, the problem stays..
Anyone knows a solution to this?
Svenitos said:
Hi,
I have a Kingston MiniSD 2 gb, which is found by my device (under file explorer etc.).
I can play music without any problem, but I need to select it through the file explorer. They aren't found in Windows Media.
.........
Anyone knows a solution to this?
Click to expand...
Click to collapse
Sorry I can't help with a solution but I can report that I am having this problem very often with the new HTC ROM. It happened once or twice in several months when I was on the old ROM but after the upgrade to the GPS-enabled ROM the Sandisk 2GB miniSD keeps disappearing from Windows Media player.
A temporary fix is to connect the phone via ActiveSync and delete the two hidden folders in the root of the card (MSMETADATA and WMDRM). This will allow the files to be added to the WM library again.
anonimo said:
Sorry I can't help with a solution but I can report that I am having this problem very often with the new HTC ROM. It happened once or twice in several months when I was on the old ROM but after the upgrade to the GPS-enabled ROM the Sandisk 2GB miniSD keeps disappearing from Windows Media player.
A temporary fix is to connect the phone via ActiveSync and delete the two hidden folders in the root of the card (MSMETADATA and WMDRM). This will allow the files to be added to the WM library again.
Click to expand...
Click to collapse
Thanks a milion, that worked! I hope it doesn't dissapear again, I will leave my miniSD in the device...
Yes great tip, thanks
anonimo said:
A temporary fix is to connect the phone via ActiveSync and delete the two hidden folders in the root of the card (MSMETADATA and WMDRM). This will allow the files to be added to the WM library again.
Click to expand...
Click to collapse
I had similar problem before, but worse, I couldn't add any file at all. Your method did solve the problem.
One more point to note: You could delete those two folders in File Explorer of the device. ActiveSync is not a must. Click Menu and check Show All Files.
kennykylechan said:
One more point to note: You could delete those two folders in File Explorer of the device. ActiveSync is not a must. Click Menu and check Show All Files.
Click to expand...
Click to collapse
Good point! I had forgotten about that File Explorer option!
dang!!! thanks for posting the tip!!! this also solved my problem adding files to Windows Media. thanks again.
I still can't see Storage Card in WMP. 4Gb TopRAM card.
BS...
Brownstone said:
I still can't see Storage Card in WMP. 4Gb TopRAM card.
BS...
Click to expand...
Click to collapse
That might be an issue with the 4GB card itself.
Similar problems
I had very similar problems and posted on the frum before.
Look at this thread -
http://forum.xda-developers.com/showthread.php?t=302309
Real HELPFUL...
I do want to thank you all since this thread resolved the "No-Adding-Files-Problem" I had for a long time now. I was helpless (didin't found this thread before :-() and had to format my 4GB SD card twice. What a moron! Therefore thank you very much.
I have just experienced a similar issue on the 3rd day of owning my brand new Trinity. Tried to play some music on my 2GB MiniSD and there was no option for STORAGE CARD in the library. I updated the library a zillion times, but after successfully FINDING quite normally the 190 files the the process would get stuck as it tried to ADD them, and I got nowhere. I ejected the card then put it back in. I tried a few OFF/ONs, then a SOFT RESET, then a HARD RESET, all to no avail. After reading this thread I deleted the MSMETADATA file as suggested and then updated the library - and whaddaya know - works fine (for now)!
my windows media player won't add files from my memory card. when I try searching for files it finds a very large number of files but when it starts adding them it hangs then gives up. I prefer using the windows media player since I can use it with the htc home plug in as well as the ability to still listen while in standby mode.
any suggestions?
This is a common problem, find the folder MSMETADATA on your SDCARD and delete it then media player should rebuild the library correctly.
^cool, thanks that worked!
markafreeman said:
This is a common problem, find the folder MSMETADATA on your SDCARD and delete it then media player should rebuild the library correctly.
Click to expand...
Click to collapse
thanks i was looking for this!
Still not working
I've used that fix a number of times but now it doesn't work...
I've now flashed a new Rom Schaps 4.3 and formatted my SD Card. Still no luck!!!! Argggghhhh....
The card shows up in the camera app as well as file explorer, however both media players don't recognise it.....
Any help would be GREATLY APPRECIATED.....
Thanks
Sammy
And the answer was:
http://forum.xda-developers.com/showpost.php?p=2362318&postcount=7
Mike
Can anyone advise what to do, I can't access mp3's on storage card from library mode of default media player of wm6. Or which other player can I use? & where can I get?
If your problem is that media player stop working when you try to refresh the library then the problem has been talked around a lot, the solution is to delete a folder on storage named MSMETADATA and try again updating the library...
nice
this worked like a charm!, just curious why this ends up happening??. any suggestion to avoid this again would be greatly appreciated
Still not working
Trashman said:
If your problem is that media player stop working when you try to refresh the library then the problem has been talked around a lot, the solution is to delete a folder on storage named MSMETADATA and try again updating the library...
Click to expand...
Click to collapse
I've used that fix a number of times but now it doesn't work...
I've now flashed a new Rom Schaps 4.3 and formatted my SD Card. Still no luck!!!! Argggghhhh....
The card shows up in the camera app as well as file explorer, however both media players don't recognise it.....
Any help would be GREATLY APPRECIATED.....
Thanks
Sammy
And the answer was:
http://forum.xda-developers.com/showpost.php?p=2362318&postcount=7
Mike