I have an unlocked motorola Droid pro. Im using it with a vodafone sim in Egypt.
voice calls and sms are working fine, the problem is that there is no Data.
I added the Apn Settings manually but it won’t work.
in the Info Screen it reads:
"GSM Service: In service
GPRS Service: Disconnected
State: Dcinactivestate
Disconnected with last try at 1:20 pm
Fail because Unknown data error."
The reason is because the only radio Band is USA,
On other android phones i have they have more than one band.
Can I flash another radio band on the droid pro?
any advise please
You can't. I have the same problem in Kuwait.
Other users are having the same issue in other countries (Netherlands) and one user did not even get calls or SMS in Hong Kong.
I'll supply you later with a link to my problem on the Motorola support forums, you can then report your problem, maybe Motorola will take an action.
Sent from my DROID PRO using XDA App
There u go:
https://supportforums.motorola.com/community/google-android/droidpro?view=discussions
My thread is called No data connection abroad.
Thread for the Hong Kong dude: "Sim Unlocked Droid Pro does not work with China Mobile sim card or in Hong Kong".
(P.S. I'm from Egypt too. I'm really pissed the Vodafone data aint working. Try Etisalat and Mobinil too and tell me what you'll get).
Sent from my DROID PRO using XDA App
Ive already sent to Motorola they haven't replied yet.
I tried an etisalat sim and it actually worked! Only edge no 3g
i hope Motorola can provide a new radio band that will resolve this issues
Does the Etisalat SIM give you 3G speeds on other Android phones?
This could be configuration issue.
Did you make sure that the Network Type is Auto?
Go to Settings -> Wireless -> Mobile Networks -> Select Network, and make sure the selected option is "Automatic Default".
Uncon, check this thread: https://supportforums.motorola.com/thread/43887?tstart=0
I already mentioned your case there.
Update: You can also try to flash the SBF file & hard reset afterwards, that solved the problem for some people.
Yes it the etisalat sim was in my old hero and it has 3G speeds.
I will change my Vodafone sim today maybe it will be a sim issue.
Thanks for your support.
uncon1978 said:
Yes it the etisalat sim was in my old hero and it has 3G speeds.
I will change my Vodafone sim today maybe it will be a sim issue.
Thanks for your support.
Click to expand...
Click to collapse
OK fine, please PLEASE keep me updated I can live with no data in Kuwait, but when I get back to Egypt I'll kill myself if my Pro doesn't work properly
dont put your hopes up for a fix from motorola
here is there reply:
Thanks for reaching out to Motorola. I’ve reviewed your e-mail and I’m ready to help.
If you could not connect to the internet by manually adding the APN of the Service Provider on your Motorola DROID Pro, it might not be compatible with the network. You have to use the WiFi feature of the phone instead. I'm so sorry for that inconvenience.
We hope that you find this information useful and look forward to assisting you in the future.
For information about Motorola products and services, please visit us at http://www.motorola.com/
Thank you for contacting Motorola e-mail support.
uncon1978 said:
dont put your hopes up for a fix from motorola
here is there reply:
Thanks for reaching out to Motorola. I’ve reviewed your e-mail and I’m ready to help.
If you could not connect to the internet by manually adding the APN of the Service Provider on your Motorola DROID Pro, it might not be compatible with the network. You have to use the WiFi feature of the phone instead. I'm so sorry for that inconvenience.
We hope that you find this information useful and look forward to assisting you in the future.
For information about Motorola products and services, please visit us at http://www.motorola.com/
Thank you for contacting Motorola e-mail support.
Click to expand...
Click to collapse
The issue is turning out to be quite common, so we're yet to see about their response.
Keep me updated about your trials with the new Vodafone SIM and the Etisalat SIM, thanks
Uncon,
I tried with a Wataniya SIM card (some other provider here in Kuwait) and data connection was successful once I defined the settings, with the H icon showing and all, indicating the maximum possible connection speed. My stupid Zain card is still not working though.
How about you?
Mine is working fine at china unicom, some of my friends use china mobile, they have no problem with sms or data,too. Just few can't unlock.
Sent from my DROID PRO using XDA App
Vodafone, Mobinil No data. Etisalat very slow Edge i doubt its even Edge speeds.
uncon1978 said:
Vodafone, Mobinil No data. Etisalat very slow Edge i doubt its even Edge speeds.
Click to expand...
Click to collapse
wow.. that's bad. Did you contact Etisalat about this? Maybe they can do something from their side.
Hello, Having the same problem with my stupid Zain Kuwait sim card, and now Im stuck with a 1 year contract with them !
Whereas Wataniya and Viva works flawlessly!
Guess Zain should change their name to something like MO Zain !
JayQ8 said:
Hello, Having the same problem with my stupid Zain Kuwait sim card, and now Im stuck with a 1 year contract with them !
Whereas Wataniya and Viva works flawlessly!
Guess Zain should change their name to something like MO Zain !
Click to expand...
Click to collapse
lol, I already switched to Wataniya one month ago
But actually during my trials Viva didn't work. How did you make it work?
Hi guys
I'm new here and kinda stuck with this annoying problem.
I bought an S5 SM-G900F from Dubai (UAE) last year and it worked fine there- used LTE services and all. However, I recently came back to Pakistan where a network called ZONG launched LTE services a few months ago. Thing is... I don't get the option to select LTE in network mode. It just isn't there.
All I can see is:
WCDMA/GSM (auto connect)
WCDMA only
GSM only
I'm on stock ROM, btw
G900FXXU1ANG2
Android Kitkat 4.4.2
Someone I know purchased a SM-G900D from Dubai which is a dual SIM S5 and he gets another option: LTE/WCDMA/GMS (auto connect)
So I'm in a fix and I desperately need to get my LTE working. I called the UAE Samsung helpline and they said that apparently LTE only works in the country you purchased the phone from, which I thought was just silly.
I don't want to root my phone- the camera module has been changed once under warranty and I don't want to risk anything. Also, I did try to access the Service mode of the pone but all the settings just bamboozled me. Fiddled with quite a few, but still could not manage to get the LTE option
Any help?
Thanks
Farhan
I bought this phone few weeks ago . Its a t-mobile carrier, but unfortunately , t-mobile does not work in my country. it works with the other sim perfectly but stuck on 2g only even if i change the network modes in the settings, meanwhile my network provider has a 4g network working on other phones, Please help.
also , when i try to view phone information by entering short code *#*#4636#*#* , it pops up a message that " the application does not work on this device. what can be the problem ?
PLEASE HELP ... tHANKS
hello
this is the first time i ever post on Xda
i have a samsung galaxy s7 edge which has no service problem it does not get any signal at all
in network section it show ( radio off)
i tried #*#*4639*#*# run ping test tried to turn on the GSM radio band but it did not worked
the phone is unlocked because i inserted the unlock code which was send to me by at&t
please help me solve this problem
b.atayee said:
hello
this is the first time i ever post on Xda
i have a samsung galaxy s7 edge which has no service problem it does not get any signal at all
in network section it show ( radio off)
i tried #*#*4639*#*# run ping test tried to turn on the GSM radio band but it did not worked
the phone is unlocked because i inserted the unlock code which was send to me by at&t
please help me solve this problem
Click to expand...
Click to collapse
hello,,i have the same problem,have you found a solution?
Helloooo can somebody help me..i have the same problem...
Hi everyone I have a problem with the LTE network, on my phone. Recently I bought China Mobile 4g simcard , but I get only EDGE on my Desire 816 .
According to technical documentation, this device should be suitable for their network, do somebody knows the solution?
HELLO
TRY to do manual setup of AFN.