Samll gap in A5 2016 - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

Good day
I have bought A5 2016 recently , but today I have noticed a very fine gap between the screen and metal frame along the bottom of the phone. Is this normal issue or I have to replace it?
Thank you

Can you upload photos of this issue?

Same problem
I have a same problem dude....i buy my phone (A5 2016) and i had a gap in bottom of my phone....its a small gap,but i dont like that gap...
anybody can help me and that person?

No Gap
Alexandro Calvin said:
I have a same problem dude....i buy my phone (A5 2016) and i had a gap in bottom of my phone....its a small gap,but i dont like that gap...
anybody can help me and that person?
Click to expand...
Click to collapse
Hello,
I have my A5 2016.. no gap in my fone all seems to be just fine...

In my device, the screen sits flush on the frame. Although, the quick guide and the manual state that a gap may be present as a result of the manufacturing process.

Fix
chemimoco said:
In my device, the screen sits flush on the frame. Although, the quick guide and the manual state that a gap may be present as a result of the manufacturing process.
Can I fix that phone on Samsung service center??Please...thx
Click to expand...
Click to collapse

Alexandro Calvin said:
Can I fix that phone on Samsung service center??Please...thx
Click to expand...
Click to collapse
Try claiming your warranty with the phone vendor or directly with Samsung. And let us know how it went!

Email
Can you tell me your email dude?i wanna send picture of gap on samsung a5 2016

I wanna send u image of Samsung a5 2016 gap
chemimoco said:
Try claiming your warranty with the phone vendor or directly with Samsung. And let us know how it went!
Click to expand...
Click to collapse
Hi dude....can you give your email...i wanna send you image of gap on my phone..Thanks

Alexandro Calvin said:
Hi dude....can you give your email...i wanna send you image of gap on my phone..Thanks
Click to expand...
Click to collapse
Sorry but I can't help you further. It will be better to post your photos on to this thread to receive help from other users and to contribute to the ones that also have this problem.

chemimoco said:
Sorry but I can't help you further. It will be better to post your photos on to this thread to receive help from other users and to contribute to the ones that also have this problem.
Click to expand...
Click to collapse
How to put image in this website??help me please

Alexandro Calvin said:
How to put image in this website??help me please
Click to expand...
Click to collapse
Just add an attachment (paperclip button) when posting a reply. If you are using an app, this thread discusses some methods and you can always search for more in the General section of the site.

Related

Looking for a broken S200

Hello everybody,
my acer S200's gotten the gps cable cut.
So, if anyone of you has :
- an old broken s200
- the little black cable that connects the speaker or the gps antenna to the motherboard
please let me know as i need them .
Thank you very much.
i have a bricked S200, unable to turn on.
what country do you live?
netnerd said:
i have a bricked S200, unable to turn on.
what country do you live?
Click to expand...
Click to collapse
OOHHH reallyy?? have you the jack audio piece for me? I really need it, its a black piece which can be detached easily if you remove the top cover (at top of the battery) there are some guide here which explain how to take out the cover.
Hope you can do that for me...
Arto said:
OOHHH reallyy?? have you the jack audio piece for me? I really need it, its a black piece which can be detached easily if you remove the top cover (at top of the battery) there are some guide here which explain how to take out the cover.
Hope you can do that for me...
Click to expand...
Click to collapse
what guide? you mean the guide that tell you how to get better gps fix? haha
(i never bother to try it, cus i dont believe it will make a difference).
netnerd said:
what guide? you mean the guide that tell you how to get better gps fix? haha
(i never bother to try it, cus i dont believe it will make a difference).
Click to expand...
Click to collapse
this guide
http://forum.xda-developers.com/showthread.php?t=742642
on the second picture, at the top, there are two screws (red circle) + one little in the middle (not surronded). If you remove those 3 screws, then you can remove the plastic cover and inside there is the speaker and the jack audio (what I need) piece with delicate pins. but if you think its more convenient to sent the whole phone thats ok too
I live in Italy .
I only need the little gps cable that connects the motherboard to the gps antenna
netnerd said:
what guide? you mean the guide that tell you how to get better gps fix? haha
(i never bother to try it, cus i dont believe it will make a difference).
Click to expand...
Click to collapse
You have to belive there are really great improvements in signal stability and reception,i can say about 70%.I ve read in a italian forum that someone asked acer about this mod,and after some mails someone at the acer assistance asked their engineers to test this mod;they confirmed the improvement,and even that this mod maybe doesn t void the warranty,because you have not to open the phone.Finally they said they would report about this to acer Europe to have final confirmation.After this mail no new reply.Maybe Acer won t admit fault
netnerd said:
what guide? you mean the guide that tell you how to get better gps fix? haha
(i never bother to try it, cus i dont believe it will make a difference).
Click to expand...
Click to collapse
well netnerd , believe me or not, but gps signal after mod DOES indeed improve a lot. Anyway Arto's not referring to that mod guide.
Arto, if I find I can't fix my problem , I will be happy to give you my device.
Netnerd, if you don't use it, you could send-sell the device to me or Arto, after that we could share the pieces needed. Unfortunately I live in Europe.
mspock said:
Netnerd, if you don't use it, you could send-sell the device to me or Arto, after that we could share the pieces needed. Unfortunately I live in Europe.
Click to expand...
Click to collapse
i removed all the screws, i still can not open it to get the parts you guys needed. want the whole phone? i only charging shipping cost (13.50 USD to italy). phone comes with battery!
if you or arto want to pay the shipping cost, email me!
well....that would be AWESOME !!
The only thing's that Italy has some restrictions about vat, well anyway the tax' calculated only on the assured price so I should be ok.
Well, After that I could send the piece to Arto .
Well Netnerd....that would be really awesome, thanks.
Netnerd, have you got any news?
I've sent you a PM
mspock said:
Netnerd, have you got any news?
I've sent you a PM
Click to expand...
Click to collapse
i'm a lazy person. haha
give me 2 more days...
netnerd said:
i'm a lazy person. haha
give me 2 more days...
Click to expand...
Click to collapse
with windows mobile we have learned to be patient
sorry mspock and arto,
i dont have the bricked neotouch s200 anymore.
some low-life losers broke into my house and took my used Sony X1, bricked neotouch, and my working neotouch!
i cant cook anymore neotouch rom since i dont have neotouch nomore.
netnerd said:
sorry mspock and arto,
i dont have the bricked neotouch s200 anymore.
some low-life losers broke into my house and took my used Sony X1, bricked neotouch, and my working neotouch!
i cant cook anymore neotouch rom since i dont have neotouch nomore.
Click to expand...
Click to collapse
oh Im really sorry for that, dont worry about me I will live without it , that's a bad situation for you I hope you will be refund.
bye
netnerd said:
sorry mspock and arto,
i dont have the bricked neotouch s200 anymore.
some low-life losers broke into my house and took my used Sony X1, bricked neotouch, and my working neotouch!
i cant cook anymore neotouch rom since i dont have neotouch nomore.
Click to expand...
Click to collapse
Oh man that's terrible! I'm really sorry, well people if you need some roms you have to help him!!e
Anyway, I'm thinking about moving to Android.
I managed to fix my gps cable using an iphone wifi replacement cable, if you're interested in this fix, it's totally compatible.

Samung India refused the build quality frame crack issue

If anyone is facing build quality or Frame crack issues, Please report it here. dont post if the phone is dropped or mishandled by you.
If you are able to see any hairline cracks near the frame, or battery covers then post it here, This Samsung india is lying to me that none of the users have reported about this issue. but i can see so many links saying that intial peices which came from korea were of less build quality, starts devleoping cracks all over the frame after 3 to 4 months of usage. I was samsung fan , I had ever samsung gaalxy phone, SIII disappointede me a lot. I wont buy any samsung products from now on.
FYI...I am not talking about joints in the four corners
It isnt cracks. Its where Its forged together.
Sent from my GT-I9300 using xda app-developers app
CountZer0 said:
It isnt cracks. Its where Its forged together.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Really? So I have a forge mark on the right side of my charging port which isn't even straight? XD
I still need to contact Samsung and Vodafone UK about my crack
Sent from my GT-I9300 using xda premium
Nah maybe not. but the four ones in The corners of the frame is.
Sent from my GT-I9300 using xda app-developers app
CountZer0 said:
Nah maybe not. but the four ones in The corners of the frame is.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I am not talking about those ones. Its the real crack near my USB port. I know those four are joints.
Even i am from india i have a crack below the power button
Sent from my GT-I9300 using Tapatalk 2
Its just a tiny crack. The phone isnt gonna fall apart. Big deal.
Sent from my GT-I9300 using xda premium
Even my phone has the very same crack.. no falls at all
Sent from my GT-I9300 using xda app-developers app
For all the ones that say that is a small crack, the phone is not going to fall apart, well, it won´t but for a phone that is expensive, this shouldn´t happen.
It´s the same that if you bougth a Ferrari and the Fascia gots a small crack rigth down the middle, it isn´t acceptable.
Premindia87 said:
If anyone is facing build quality or Frame crack issues, Please report it here. dont post if the phone is dropped or mishandled by you.
If you are able to see any hairline cracks near the frame, or battery covers then post it here, This Samsung india is lying to me that none of the users have reported about this issue. but i can see so many links saying that intial peices which came from korea were of less build quality, starts devleoping cracks all over the frame after 3 to 4 months of usage. I was samsung fan , I had ever samsung gaalxy phone, SIII disappointede me a lot. I wont buy any samsung products from now on.
FYI...I am not talking about joints in the four corners
Click to expand...
Click to collapse
Hi,
There are small cracks at the back of my phone near the headphones jack. It’s been just two weeks since I purchased the phone.
A phone this costly should not have these kinda issues.
I am from India.
All Guys from India who are expeirencing the same issue , please write to Samsung India and post the complaint nos here. This Samsung india is trying to fool me that they havent recieved any complaints regarding frame crack issue, I wanna show them the problem is not just for me.
mpadhu said:
Hi,
There are small cracks at the back of my phone near the headphones jack. It’s been just two weeks since I purchased the phone.
A phone this costly should not have these kinda issues.
I am from India.
Click to expand...
Click to collapse
Premindia87 said:
All Guys from India who are expeirencing the same issue , please write to Samsung India and post the complaint nos here. This Samsung india is trying to fool me that they havent recieved any complaints regarding frame crack issue, I wanna show them the problem is not just for me.
Click to expand...
Click to collapse
Please let me know how to raise the complaint. Can we raise complaint thru online or we have to go to service centre?
Pease raise a complaint through Online. Go to Samsung india site to raise the complaint, or call them in their Helpline no. and raise the complaint, Just use the same mobile no for every complaint you raise. So that they can track the history of complaints.
My suggestion first call them and raise a complaint and then again write to samsung care through their website (You need to open your battery cover and get the serial no imprinted on your phone). also attach the image of your Phone while you write them
website : http://www.samsung.com/in/support/erms1
Contact no: 18002668282
mpadhu said:
Please let me know how to raise the complaint. Can we raise complaint thru online or we have to go to service centre?
Click to expand...
Click to collapse
Dear Mr. Kumar,
We apologize for the inconvenience caused to you with our product and services.
With reference to your e-mail received on 23rd Nov 2012 regarding Samsung Mobile Model GT-I9300, we are forwarding the case to the Escalation Team. You will be contacted accordingly on contact number (9176XXXXXX) given by you. We seek your patience and further solicit your co-operation for the same.
Reference number for your complaint is 8446097595.
Regards,
Technical Support Team
Samsung India Electronics Pvt. Ltd.
I had earlier complained on the frame cracking issue near the USB port, I am doing this again since samsung india is not acknowledging this issue as in warrantable issue, rather charging me 7200 Rs to repalce the Unit, why do i need to pay if the problem is on your side. FYI i bought this pebble blue once it got launched in india, Those initial were found to be defective with less build quality around the frame. to prove this I have attached the pic of my phone with cracked area near the USB port, With lots of reference link to you, to know that this is a known issue,
Please ask samsung india to contact Samsung UK regarding this frame cracking issue, They are taking this as under warranty issue.
http://www.androidauthority.com/gal...rtphone-samsung-repair-affected-units-101957/
http://forum.xda-developers.com/showthread.php?t=1890226
http://www.knowyourmobile.in/news/1...e_cracks_developing_on_galaxy_s_3_frames.html
I kindly request Samsung india to get in touch with Samsung Korea to investigate on affected units , The initial phones were made with less build quality near the frame. Wthout investing dont just close this issue , Possible cause of this crack is known as the material does withstand the heat produced from inside, it starts expanding leading to a crack. failing to take proper resolution will lose a samsung fan . Every product from my home is samsung but i feel cheated after buying SIII, one of the worse proudct samsung ever made. if you fail to resolve my issue. I am not going to buy any samsung products in future. consumer compalint will be raised. also the article will be posted in every techincal forum to highlight the issue for other customers who are facing the same issue
mpadhu said:
Please let me know how to raise the complaint. Can we raise complaint thru online or we have to go to service centre?
Click to expand...
Click to collapse
Premindia87 said:
Pease raise a complaint through Online. Go to Samsung india site to raise the complaint, or call them in their Helpline no. and raise the complaint, Just use the same mobile no for every complaint you raise. So that they can track the history of complaints.
My suggestion first call them and raise a complaint and then again write to samsung care through their website (You need to open your battery cover and get the serial no imprinted on your phone). also attach the image of your Phone while you write them
website : http://www.samsung.com/in/support/erms1
Contact no: 18002668282
Click to expand...
Click to collapse
I have raised a complaint thru the link given by you.
I'm from India..
And I Don't have a single god damn crack on my phone!!
Maybe it was some shipping defect??
supreethms said:
I'm from India..
And I Don't have a single god damn crack on my phone!!
Maybe it was some shipping defect??
Click to expand...
Click to collapse
Hi,
Not all Indian phones are facing this problem
Most of the people are facing. If your phone is fine then you are lucky. Be happy
problem lies with initial pieces which were shipped at time of release date. It was not a shipping defect , i didnt find any crack when i got the phone, It didnt come out of the box, This mysterious crack starts to arise after a few weeks or months, You are lucky you didnt get it yet, It doesnt mean that your peice is defect free. It may arise after some months bcos of poor build quality, As said it arises due to heat from inside of your phone (Metal frame is plastic , Im not sure about the new peices , some people say they are of good quality bit thicker than the early ones). But if its the case then samsung has cheated the people who bought it initially. still if you had bought recently and still see a crack (see the MFG date).
FYI , I play and browse daily for atleast 2 to 3 hours. so a mediocre user , If you are a die hard gamer or browse too much you would have cracked it within weeks,, Thats the reason it took me 4 months for the crack to appear. Depends upon the usablilty.
mpadhu said:
Hi,
Not all Indian phones are facing this problem
Most of the people are facing. If your phone is fine then you are lucky. Be happy
Click to expand...
Click to collapse
when you get a acknowdgement mail from samsung with the complaint no , Please post it here...I need to collect every compalint no and show them im not the only one who is facing the issue . Request everyone who is facing this issue to do the same.
mpadhu said:
I have raised a complaint thru the link given by you.
Click to expand...
Click to collapse
Premindia87 said:
when you get a acknowdgement mail from samsung with the complaint no , Please post it here...I need to collect every compalint no and show them im not the only one who is facing the issue . Request everyone who is facing this issue to do the same.
Click to expand...
Click to collapse
I still didnt get the complaint number. How much time does it take to send a complaint number to my email id?

Is this a fake/clone S5?

I want to buy it but it looks fake, what do you think guys?
Obagleyfreer said:
I want to buy it but it looks fake, what do you think guys?
Click to expand...
Click to collapse
Post a pic of the backside, most clones don`t have a heartrate sensor. Als install Phone Info or CPU-Z if you can to help identifying the phone.
The Samsung is out of place.
itsadogslife said:
The Samsung is out of place.
Click to expand...
Click to collapse
Samsung is NOT out of place. The photo wasn't taken straight on. That being said, the inner boxing is all wrong. The packing that holds the phone itself is flush with the top edge of the outer box the entire way around. Personally, I wouldn't buy it. If you have doubts dont do it. Also if the seller won't meet your requests for pics, don't do it
To me the dimensions look wrong, it looks wider than my s5. I call fake. Don't risk it unless you can see it in person
Thanks guys
I saw that the Samsung logo was in the wrong place (too close to the top of screen) instantly so that's why I asked here. But the seller remained certain it was genuine.
I won't buy it.
Thank you!
Obagleyfreer said:
Thanks guys
I saw that the Samsung logo was in the wrong place (too close to the top of screen) instantly so that's why I asked here. But the seller remained certain it was genuine.
I won't buy it.
Thank you!
Click to expand...
Click to collapse
Exactly what I said, Samsung is in the wrong place, meant to be in the middle of the ear piece and top of the screen.
Obagleyfreer said:
Thanks guys
I saw that the Samsung logo was in the wrong place (too close to the top of screen) instantly so that's why I asked here. But the seller remained certain it was genuine.
I won't buy it.
Thank you!
Click to expand...
Click to collapse
bezels are way too narrow. It is definetly a fake. Also if you're ever questioning a phones authenticity best way to sort out fakes from real is quickly login with a Gmail and download cup identifier from the play store. Tells you everything you need to know from model to cpu brand/type to camera resolution etc. Even tells you if it's imitating a real phone
I'm pretty sure that "samsung's logo is too close to the screen" and the "phone's too wide" or "the bezels are too thin"..is because of the black sticker/amoled paper thingy all over the phone.. im still doubtful tho
I have been going around posting a link to this website I found which has details about differences between real and fake Galaxy S devices.
http://littleboyreports.com/science...ifferentiate-original-samsung-galaxy-s5-fake/

[Q] Screen "Self Destructs" - A Samsung defect?

Hi all,
I'm posting this pic to see if anyone else had seen something of this sort in the past:
--> Well it seems I can't post links to ImageShack... Please see the attached .jpg
It first appeared in the beginning of last October - Then I thought it was merely a scratch I somehow managed to get, Despite the fact that I never dropped my phone.
Moreover, when you pass your finger over it - you can't feel a thing. This is completely internal.
Any thoughts?
Does it have the screen protector?
Is it even a real Samsung ?
Sent from my N9005
vndnguyen said:
Does it have the screen protector?
Click to expand...
Click to collapse
No, and never had one.
Dejan Sathanas said:
Is it even a real Samsung ?
Sent from my N9005
Click to expand...
Click to collapse
Are you kidding me? It's the very same model you have - N9005.
If you want I can prove it's real, just tell me what to look for.
Anyway, It keeps spreading towards the center of the screen which is annoying...
So you had a slight scratch already, and you didn't care about that and now that scratch is spreading. Isn't that normal? A crack always widens out!
Sounds like this thread.
http://forum.xda-developers.com/galaxy-note-3/general/note-3-screen-delaminating-t2934421
mod4xbox said:
If you want I can prove it's real, just tell me what to look for.
Click to expand...
Click to collapse
Do you really want to check if it is real?
Use Phone INFO ★Samsung★ app > Menu > 'Refurbishment Check'.
The warranty period was expired, isn't it?
vndnguyen said:
Do you really want to check if it is real?
Use Phone INFO ★Samsung★app > Menu > 'Refurbishment Check'.
The warranty period was expired, isn't it?
Click to expand...
Click to collapse
Well it's a nice app that you wrote, kudos!
I added the screenshot as requested, see below.
Mfc Date BTW is 2014.03.05 so I'm still under warranty (I purchased it on April actually...)
To the guy who said something about a scratch spreading - I will say this again: It is not a physical scratch. It appeared out of nowhere and I haven't been able to figure out the trigger to its spreading...
Since it's still under warranty, why didn't you send it to the warranty service.
Well I did, they (quite expectedly) claim it's a result of exterior damage.
Bummer.
mod4xbox said:
Well I did, they (quite expectedly) claim it's a result of exterior damage.
Bummer.
Click to expand...
Click to collapse
It is a screen fault, and not a damage caused by you. It is the loca adhessive that has loosen't.
Find another service center.
best regards

My new tab s7 nibs.

I was fortunate enough to get stock oem Samsung tab s7 nibs after lot of searching almost every possible samsung official showroom & electronic market.
Grey & white
Hard & soft nibs
Much better than after market 3rd party nibs from china or ubrokeifixit.
But a bit little costlier than aftermarket nibs.
From
Delhi, India
Do these come with rubber tips like the original? Also, where di you get them?
shady828 said:
Do these come with rubber tips like the original? Also, where di you get them?
Click to expand...
Click to collapse
I can confirm nibs from all other Samsung Galaxy Note S-Pens / mobile devices fit and work perfectly.
I have been using various left over nibs from Galaxy Notes 8 thru 20 with no issues.
I actually use the GNote 10 S-Pen Stylus more than I use the tablets S-Pen for some odd reason.
Amazon usually sells 5 for 5 bucks or so.
munmun said:
I was fortunate enough to get stock oem Samsung tab s7 nibs after lot of searching almost every possible samsung official showroom & electronic market.
Grey & white
Hard & soft nibs
Much better than after market 3rd party nibs from china or ubrokeifixit.
But a bit little costlier than aftermarket nibs.
From
Delhi, India
Click to expand...
Click to collapse
Damnit give us a purchase link
I have been searching everyhwere and couldnt find anything original.
ClassicMain said:
Damnit give us a purchase link
I have been searching everyhwere and couldnt find anything original.
Click to expand...
Click to collapse
There is no purchase link buddy, sorry.
I contacted a person who works in samsung for these nibs, as i was also frustrated searching them everwhere on the planet.
Somehow he managed to get these nibs for me by charging me extra money.
But this extra money doesn't matter if you get original samsung nibs set.
shady828 said:
Do these come with rubber tips like the original? Also, where di you get them?
Click to expand...
Click to collapse
Yes this set includes 1 rubber nib (SOFT NIB) and 1 hard nib.
munmun said:
Yes this set includes 1 rubber nib (SOFT NIB) and 1 hard nib.
Click to expand...
Click to collapse
Bro can u pls provide the address in delhi or the phone number i need spen tips ASAP
Bro can u pls provide the address in delhi or the phone number i need spen tips ASAP
ClassicMain said:
Damnit give us a purchase link
I have been searching everyhwere and couldnt find anything original.
Click to expand...
Click to collapse
munmun said:
I was fortunate enough to get stock oem Samsung tab s7 nibs after lot of searching almost every possible samsung official showroom & electronic market.
Grey & white
Hard & soft nibs
Much better than after market 3rd party nibs from china or ubrokeifixit.
But a bit little costlier than aftermarket nibs.
From
Delhi, India
Click to expand...
Click to collapse
Bro can u pls provide the address in delhi or the phone number i need spen tips ASAP
Vsharma22 said:
Bro can u pls provide the address in delhi or the phone number i need spen tips ASAP
Click to expand...
Click to collapse
Ok man, i'll ask that guy and let u know, u can then collect from me.
How many tips you need?
I used the tips from my old galaxy tab S3 stylus...they work also without a problem!
I use also the stylus from my Tab S3 on my tab S7+...my Tab S7 stylus seems to loose charge rather quickly, the old stylus does not require charging!
part numbers
GH98-29332A
GH98-40270A
mrbogusbaxter said:
I can confirm nibs from all other Samsung Galaxy Note S-Pens / mobile devices fit and work perfectly.
I have been using various left over nibs from Galaxy Notes 8 thru 20 with no issues.
I actually use the GNote 10 S-Pen Stylus more than I use the tablets S-Pen for some odd reason.
Amazon usually sells 5 for 5 bucks or so.
Click to expand...
Click to collapse
you and me both, thanks for the info, I use the spen on my note 9 way more too, been trying to find reasons to use the tab s7's cause it's nicer but alas, my art skills never improved passed second grader level!
munmun said:
Ok man, i'll ask that guy and let u know, u can then collect from me.
How many tips you need?
Click to expand...
Click to collapse
Please can you help me with tips
[email protected] said:
Please can you help me with tips
Click to expand...
Click to collapse
Ya sure..!
diehard2013 said:
part numbers
GH98-29332A
GH98-40270A
Click to expand...
Click to collapse
No Longer Available and
No Longer Available
wellersl said:
No Longer Available and
No Longer Available
Click to expand...
Click to collapse
where did you check?
diehard2013 said:
where did you check?
Click to expand...
Click to collapse
Google. Have you found them somewhere? Anywhere?
EDIT: I just did another cursory (sanity) check, and I don't see anything that looks particularly promising.

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