Hello there. I bought a 6P 2 days ago and I noticed that the volume button is a bit loose and makes rattling noises when I shake it by touching it (without pressing it) or when I shake the phone or put on a table. The power button is ok.
Also maybe it's my imagination but the upper speaker seems a bit louder than the bottom one and slightly richer in sound quality.
Are those issues supposed to be normal? Does all 6P have loose volume buttons which rattle?
Here is a video which shows the issue on a Nexus 5 https://www.youtube.com/watch?v=7R4xncTGLaU
The volume buttons are loose on almost all 6P's!! Not sure about the speakers though.
gman88667733 said:
The volume buttons are loose on almost all 6P's!! Not sure about the speakers though.
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Does yours have the same issue with the volume button?
Στάλθηκε από το Nexus 6P μου χρησιμοποιώντας Tapatalk
Yep, it isn't noticeable in normal use though, I really don't care about it
I just received my 6p a few days ago and I don't have either of those issues. It could be associated with a build lot or be specific to the type of Nexus 6P. I have the Graphite one - 64GB. Or, I could be lucky. hope it works out for you.
Riardon said:
Does yours have the same issue with the volume button?
Στάλθηκε από το Nexus 6P μου χρησιμοποιώντας Tapatalk
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cromanorn said:
I just received my 6p a few days ago and I don't have either of those issues. It could be associated with a build lot or be specific to the type of Nexus 6P. I have the Graphite one - 64GB. Or, I could be lucky. hope it works out for you.
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Click to collapse
I also don't have either of those issues. I would RMA. Especially if the volume rocker is loose. Mine is very snug and going on little over 2 months of use.
Are you sure its not the camera that make that sound ? Because it is normal
SpazoQC said:
Are you sure its not the camera that make that sound ? Because it is normal
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Click to collapse
Yes it's not the camera. When I gently touch the volume button and move it sideways it rattles. If I hold the volume button and shake the phone there is no rattling. The volume button is loose and moves sideways touching the metal body of the phone thus makes this noise.
I came to the 6P from the S6 edge+ which was superior in build quality and the 6P doesn't seem that premium if it has those issues (I just missed the vanilla android and the timely updates too much and returned). Rattling is not normal at all on any phone except if it's poorly made. The only problem is that I have to return the phone back to the store I bought it and wait some days without a phone until they fix it or smth.
gman88667733 said:
The volume buttons are loose on almost all 6P's!! Not sure about the speakers though.
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Click to collapse
No buttons on the 6p should be loose. If any buttons are loose return it for a new one.
My buttons are nice and snug, my speakers though my top one is louder than the bottom at low volumes. I saw another thread where just about everyone on that thread agreed it was normal. I did RMA which it should get here today but it was for something different.
The Stig 04 said:
My buttons are nice and snug, my speakers though my top one is louder than the bottom at low volumes. I saw another thread where just about everyone on that thread agreed it was normal. I did RMA which it should get here today but it was for something different.
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Exactly this. The top speaker sounds louder than the bottom. In the first day I thought it was my imagination. Volume above 80% seems to cover up the issue because the top gets too loud the let you perceive the difference. My volume button is loose and rattle quite a lot even when I simply touch it without pressing it. It's annoying because it feels like something is broken. I didn't by it from Google cause in my country there is no Google store for devices so I have to return it from where I bought it and wait some days. That's really annoying but I have no other choice it seems. Not very happy considering this phone advertised as premium quality one.
I haven't noticed any difference in speaker volume but will listen out for it.
My last 6P that I returned had a very soft power button such that even picking up the phone with a light grip just to hold the thing turned the screen on, similarly very soft volume buttons. The replacement that I am using now has much harder buttons that CLICK properly, so much better. They don't rattle or feel loose either.
https://www.youtube.com/watch?v=CHFIS7DBufQ
This is the loose volume button problem I'm talking about. Note that I don't even press the button just touching it. Is this considered a defect?
Riardon said:
https://www.youtube.com/watch?v=CHFIS7DBufQ
This is the loose volume button problem I'm talking about. Note that I don't even press the button just touching it. Is this considered a defect?
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Yes I that is defective. I would get a replacement.
My current 6p nor original 6p have/had loose volume buttons. They do not all have it.
Today I sent it back at the store I bought it. They didn't seem very happy when I told them about the problem. They told me this may fall within the tolerance of the phone thus it may not be replaced or fixed. My top speaker also had louder sound than the bottom something that is very wrong for stereo speakers. In landscape more sound comes from the left side and it's really obvious. It will take few days before I have an answer. Considering the price of the phone which costs 650 euros for the 32gb in my country I'm not that happy with those 2 issues and can't really ignore them especially that button which rattles all the time. I have a feeling that they will not do anything. They will most probably return it back and tell me the device is fine.
Riardon said:
Today I sent it back at the store I bought it. They didn't seem very happy when I told them about the problem. They told me this may fall within the tolerance of the phone thus it may not be replaced or fixed. My top speaker also had louder sound than the bottom something that is very wrong for stereo speakers. In landscape more sound comes from the left side and it's really obvious. It will take few days before I have an answer. Considering the price of the phone which costs 650 euros for the 32gb in my country I'm not that happy with those 2 issues and can't really ignore them especially that button which rattles all the time. I have a feeling that they will not do anything. They will most probably return it back and tell me the device is fine.
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Click to collapse
That's crap. You are entitled to get a device defect free. I would get upset with them and let them know their passive attitude is rude and infuriating. People will do more for those who cause a scene. Its unfortunate but its a game one must play sometimes. They are playing with you anyways. Trying to get you to accept flaws as "within operating specs" is insulting. They just don't want eat any costs. You could get it back and then sit on it and bend it. That should get them to trade it. If they doubt you just show them the video and the bend thread.
Gizmoe said:
That's crap. You are entitled to get a device defect free. I would get upset with them and let them know their passive attitude is rude and infuriating. People will do more for those who cause a scene. Its unfortunate but its a game one must play sometimes. They are playing with you anyways. Trying to get you to accept flaws as "within operating specs" is insulting. They just don't want eat any costs. You could get it back and then sit on it and bend it. That should get them to trade it. If they doubt you just show them the video and the bend thread.
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Click to collapse
Or they will tell me that damages caused by bad usage is not covered by the warranty. Problem is in my country there is no Google Play Store for devices so Google can't really help me here. I'm at the mercy of the store owners and device's official representatives in my country. I really don't understand the term "within accepted tolerance". I mean who's deciding for what is accepted and what not. Rattling loose buttons are accepted tolerance? If one speaker is louder than the other in a stereo configuration is this too an accepted tolerance? I mean when you buy a home cinema which has one speaker louder than the rest is not considered defect? Would like to hear about that from a user with same issues who bought the device from within the EU but not from Google Play Store.
I have a 6P which is about 5 months old. I have none of these production issues. I would definitely bring it back and have it exchanged for a new one. The quality of my build is excellent. If you don't get satisfaction from your vendor, I would contact google and they can probably help you out. I have the silver model .
Riardon said:
Or they will tell me that damages caused by bad usage is not covered by the warranty. Problem is in my country there is no Google Play Store for devices so Google can't really help me here. I'm at the mercy of the store owners and device's official representatives in my country. I really don't understand the term "within accepted tolerance". I mean who's deciding for what is accepted and what not. Rattling loose buttons are accepted tolerance? If one speaker is louder than the other in a stereo configuration is this too an accepted tolerance? I mean when you buy a home cinema which has one speaker louder than the rest is not considered defect? Would like to hear about that from a user with same issues who bought the device from within the EU but not from Google Play Store.
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Click to collapse
I would still contact google or someone higher up at the store you bought it from. Even though google doesn't sell directly to your country I'm sure you can contact them. It is their product. Also you could try and contact Huawei. I think you are just dealing with a jerk though. You are the customer here. Bad customer service really makes me angry. Especially when someone tries to invalidate your concerns so they don't have to put forth effort.
Related
I'm always feeling like the one that got "the" broken product, so please help me confirm/deny that.
The earpiece speaker is really buzzy at louder volumes.
The "magnifying glass" button on the face doesn't seem to do anything. I'm having a really hard time getting any of the buttons to register, like the display unit I dismissed as defective (weird fingers?) but Search seems especially bad.
EDIT the Search button on the hardware keyboard works fine, so now I know it isn't a context thing, really makes me think it is bad now...
Exchange, it's from a bad lot.
Return the device! I switched to Sprint last week and picked up my Epic 4g when Amazon had them on sale for $99. The first unit I received had the exact problems you mentioned; buzzy audio in the ear piece, poor response (if any at all) for touch buttons along the bottom (though in my case the 'Back' button was the main culprit).
I told an Amazon CSR about this, and they even sent me the replacement before I sent the defective one in so I wouldn't be without a phone for even a day. New unit works perfectly so far; it's apparently just the luck of the draw.
bachamn said:
Return the device! I switched to Sprint last week and picked up my Epic 4g when Amazon had them on sale for $99. The first unit I received had the exact problems you mentioned; buzzy audio in the ear piece, poor response (if any at all) for touch buttons along the bottom (though in my case the 'Back' button was the main culprit).
I told an Amazon CSR about this, and they even sent me the replacement before I sent the defective one in so I wouldn't be without a phone for even a day. New unit works perfectly so far; it's apparently just the luck of the draw.
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Click to collapse
You've relieved all my worry. Calling now. No customization/applications/tweaks/etc for the next couple days...
and I already put on a screen protector that cost me $5. SUCKS.
Excellent battery life on this one... trying to kill it so I can do a full cycle, but it's going on 20hrs now (moderate usage + overnight) (so I'm actually TRYING to run it out now...). I assume this is the battery, which I'll swap over to the new one. But there isn't a big variation in power USAGE device-to-device, is there?
WOW! New one is so much better. I was hitting the "working" buttons 1-3 times to make them work, thought I was just bad at it... the new one is WAY better.
Though, I have noticed that Home and Search give a stronger vibration than the other two buttons. There is no way this would be a hardware issue, so I'm not worried, I just wonder if this is intentional or if I am losing my mind.
When I got a nexus 6 i had to send it back twice because of a terrible rattle sound of the vibrator. How is vibration at the 6p? I read about problems with the too sensitive power button. Is it really that bad? Is there any other issue with this phone. I'd like to order it tomorrow (deadline of the deal from my provider).
Only reviewers have the units in hand at this time. Consumers haven't started shipping yet (but might very soon).
I've only seen one review that mentioned the power button. I'm thinking that was user error/pickiness.
Sent from my LG-v410 using Tapatalk
I can't hear it at all. In fact, I can barely feel it.
I too have this problem. The rattling sound is loud and clear. This is not the power button, neither camera focus. The issue is of loosed component from inside.
As few of the customers are having this issues, I believe it is a manufacturing defect. I will ask for replacement as I can not bare with such issue. Had spent huge money on phone, why should I compromise and get settle? I want Replacement.
The top speaker on my phone is noticeably louder than the bottom speaker. I've played music and watched videos in portrait and landscape mode and turned it every way to make sure it's not just the orientation. It's even more noticeable when I play this video to check: https://youtu.be/hTvJoYnpeRQ
Anyone else have this problem? Such a bummer because everything else about the phone is absolutely perfect. Gonna wait a few days to see if it gets better but I will probably RMA it. Just wanted to see if anyone else is experiencing this.
Mine is the same way, noticed it yesterday.
Thank goodness mine is consistent. Also not having any issues everyone else is having. Perhaps we should open a thread about where we purchased and list of problems.
Only slight rant I have is 3.5mm jack. My left ear makes little static noise. It's really low sound and stops when something is playing so I won't complain or RMA it. I had same issue with Samsung tablet so I'm just hoping it's a software bug. We'll see.
By the way, I think there is a similar topic on this channel. http://forum.xda-developers.com/showthread.php?t=3221402
My first one had this problem and only realised when I got a replacement. Way much better sound and volume.
http://forum.xda-developers.com/showthread.php?t=3237050
Sent from my Nexus 6P using XDA Free mobile app
Mine is also the same way. Top speaker is slightly louder. Weird.
Looks like another widespread issue.
Sent from my Nexus 6P using XDA Free mobile app
This is a frustrating issue. I want to RMA but am worried about having another experience like I did with my Nexus 7(2013) where I have to RMA multiple times only to receive several devices with the same issue. I really love this phone and everything is satisfactory besides the bottom speaker but I'm really considering returning it.
Sent from my Nexus 6P using Tapatalk
It's a hard decision, cause you can end up with worse device lol but we all should get what we paid for. All should be top notch
I am picking my second replacement tomorrow.
Sent from my Nexus 6P using XDA Free mobile app
Can this can be tweaked in the mixer paths XML? Or can you not change individual speakers? Mine is maybe very slightly louder at the top but it's hardly noticeable.
The speakers have to be lined up with what are really pretty tiny cut outs in the front glass. There is probably some sort of foam gasket between the speaker and the glass of the screen. The gasket, if there is one, not only directs sound to the cut out, but also sometimes serves as a sort of tiny megaphone and is integral to the acoustics of the speaker.
It is easy to have a slightly misaligned gasked blocking sound, which can have a surprisingly significant effect on the sound quality and volume of a cell phone speaker. So, although I'm just guessing, I bet something like this is the problem (rather than the speaker element itself).
I've seen this sort of thing badly put together in other phones. So it's probaby a quality control issue in the assembly of the phone.
wazka2 said:
It's a hard decision, cause you can end up with worse device lol but we all should get what we paid for. All should be top notch
I am picking my second replacement tomorrow.
Sent from my Nexus 6P using XDA Free mobile app
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Click to collapse
Let us know how it turned out
Sent from my Nexus 6P using Tapatalk
Both replacement were fine regarding speaker volume. However both has a pink tint. First one top and this one bottom!
Going back tomorrow
Sent from my Nexus 6P using XDA Free mobile app
wazka2 said:
Both replacement were fine regarding speaker volume. However both has a pink tint. First one top and this one bottom!
Going back tomorrow
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
you are sending it back again??
Blehh I cant decide what I wanna do and if I am artificially creating this problem on my 6P after reading this and other threads
wazka2 said:
My first one had this problem and only realised when I got a replacement. Way much better sound and volume.
http://forum.xda-developers.com/showthread.php?t=3237050
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
Would you mind playing this video on your replacement? My top speaker is definitely deeper and has better sound than my bottom speaker which sounds tinny and artificial.
https://youtu.be/hTvJoYnpeRQ
MoNsTeReNeRgY22 said:
Blehh I cant decide what I wanna do and if I am artificially creating this problem on my 6P after reading this and other threads
Would you mind playing this video on your replacement? My top speaker is definitely deeper and has better sound than my bottom speaker which sounds tinny and artificial.
https://youtu.be/hTvJoYnpeRQ
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Click to collapse
Bottom one sounds a bit different but I would say its acceptable. My 1st 6p was definitely more quiet on the bottom speaker. I could hear it without special channel test.
Sent from my Nexus 6P using XDA Free mobile app
wazka2 said:
Bottom one sounds a bit different but I would say its acceptable. My 1st 6p was definitely more quiet on the bottom speaker. I could hear it without special channel test.
Sent from my Nexus 6P using XDA Free mobile app
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Click to collapse
I think its all in my head, damn OCD.
I'm having the same issue with my Nexus 6P (32 GB, Aluminum), which I purchased from the Google Store. I just got off the phone with Google support. They did not offer to replace it and did not seem like they would have even if I pushed them. They're saying that this is how Huawei designed the phone, i.e., it's a design flaw. He also said he would open a ticket for "top-level management" to look into the issue, so there's at least an implicit recognition that something's wrong.
It sounds from what I'm reading like some other retailers are being more lenient with the returns? Something to keep in mind for anyone who hasn't bought theirs quite yet.
I guess for now I'll just enjoy my imbalanced audio. Great phone otherwise though.
snrzhu said:
I'm having the same issue with my Nexus 6P (32 GB, Aluminum), which I purchased from the Google Store. I just got off the phone with Google support. They did not offer to replace it and did not seem like they would have even if I pushed them. They're saying that this is how Huawei designed the phone, i.e., it's a design flaw. He also said he would open a ticket for "top-level management" to look into the issue, so there's at least an implicit recognition that something's wrong.
It sounds from what I'm reading like some other retailers are being more lenient with the returns? Something to keep in mind for anyone who hasn't bought theirs quite yet.
I guess for now I'll just enjoy my imbalanced audio. Great phone otherwise though.
Click to expand...
Click to collapse
Call again, explain you've went through troubleshooting steps. Reboot, reboot to safe mode, trying many different apps to play music/video/etc and bottom speaker is clearly softer in volume. I had the email to RMA about an hour after getting off the phone. Replacement hasn't shipped yet, but is processing. There are people on reddit who had the same issue and have received replacements already and said their first one was definitely defective as the new one is balanced.
I don't know where the rep you spoke to got the idea that it's how it's designed (I've seen that floating around), but that doesn't make any sense, they are supposed to be stereo speakers, which you obviously want to be balanced.
ageesm said:
Call again, explain you've went through troubleshooting steps. Reboot, reboot to safe mode, trying many different apps to play music/video/etc and bottom speaker is clearly softer in volume. I had the email to RMA about an hour after getting off the phone. Replacement hasn't shipped yet, but is processing. There are people on reddit who had the same issue and have received replacements already and said their first one was definitely defective as the new one is balanced.
I don't know where the rep you spoke to got the idea that it's how it's designed (I've seen that floating around), but that doesn't make any sense, they are supposed to be stereo speakers, which you obviously want to be balanced.
Click to expand...
Click to collapse
Thanks. I was a bit on the fence as to what to do, but I followed your advice and contacted them again. It took quite a while, and they still gave me the same message that it's a question of design (they said they received an update directly from Huawei about this on October 31), adding this time that they could go ahead and replace the phone, but that the new phone would still have the same speaker imbalance. Well, I figured I'd take my chances with the replacement and see if the imbalance is fixed. I could even hold on to the current one until I get the replacement and then do a comparison.
Unfortunately, as the rep was processing the order he said he couldn't move forward because the system required a reason for returning the device and imbalanced speakers isn't an error or flaw, it's by design. He said I could return the device for a refund and then order a new one, but in the meantime I'd be without a phone. He seemed to spend a fair amount of time trying to find a workaround and speaking with his manager, but all to no avail.
At this point, I've been on the phone for so long today that I'm just going to wait it out for a few days and reassess then. Perhaps I'll get different answers if I call in a few days, or perhaps Google or Huawei will get about to addressing the issue (one can hope, right?).
Hopefully the rest of you will have better luck!
Only way it is going to sound the same volume wise is if both speakers have identical enclosures. Like regular speaker cabinets. One of them probably has more room to breathe and the other one is probably cramped with other components and hence they don't sound the same!
Sent from my SM-G920W8 using Tapatalk
I received my 6P yesterday, and by this morning I dropped it into a UPS box to send it back.
So, I got the 64GB aluminum version, it arrived a day after I placed my order. I set it up and let it install its OS update, which took forever, then I started to use it. Right away I noticed that the top speaker seemed louder than the bottom speaker when the phone was playing notification sounds. In two phone calls, people complained that it sounded like I was underwater or had them on speakerphone.
I was a little concerned by the speaker issue, so I took the time to play back audio from NPR and then tried a few videos. While playing back video, I flipped the phone this way and that, and moved the phone back and forth from ear to ear just to make sure I wasn't deaf in one ear. The top speaker was definitely much louder than the other. With the mic being housed with the bottom speaker, I'm lead to believe both issues are related.
I contacted customer support and the lady who took my call said that another user had called with the same issue, but she couldn't recall which model they had. She had spoken with the design team about this and they said it was a defect, that both speakers should be firing at the same volume level.
We did the mandatory factory reset and I fired up YouTube - then I moved my old phone back and forth over the speakers of the 6P and she could hear the difference too, so I ended up mailing it back for a refund - I plan to buy another, but an exchange would entail a $549 hold on my bank account, so a refund it is.
So, that said, I'm curious - has anyone else had this issue? I searched the web but didn't find anything, but I've tweeted to some people who were opening new devices and one of them said he felt the top speaker was louder on his unit too (I didn't say which speaker, I just asked if one was louder than the other), while another person said she'd follow up.
It seems like it's a relatively common issue.
http://forum.xda-developers.com/nexus-6p/help/check-speakers-t3237050
http://forum.xda-developers.com/nexus-6p/help/uneven-speaker-volume-t3238144
https://www.reddit.com/r/Nexus6P/comments/3r6faw/nexus_6p_speaker_issue_strawpoll_please_answer_if/
Roxy said:
It seems like it's a relatively common issue.
http://forum.xda-developers.com/nexus-6p/help/check-speakers-t3237050
http://forum.xda-developers.com/nexus-6p/help/uneven-speaker-volume-t3238144
https://www.reddit.com/r/Nexus6P/comments/3r6faw/nexus_6p_speaker_issue_strawpoll_please_answer_if/
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Click to collapse
:crying::crying::crying:
Oh dear... I wouldn't have minded it if it was just a tad louder, but it was bad - plus I was having some speaker overdrive issues as well. I guess I'll wait for Google to process my refund and keep an eye on these threads before deciding if I want to take the risk again... Which sucks, because I was loving the phone. Hell, I picked this over a Lumia 950 XL because I wanted to use some half decent apps and have access to Tap to Pay. Sure, Android still waits forever for iOS apps, but Windows waits for never. -_-
I kept my phone regardless of the volume issue... lol.
Here's more reddit post(s) regarding the problem:
https://www.reddit.com/r/Nexus6P/comments/3rjbbd/did_anyone_figure_out_if_the_top_speaker_being/
https://www.reddit.com/r/Nexus6P/comments/3r45jr/speakers_not_balanced/
https://www.reddit.com/r/Nexus6P/comments/3qrjp2/top_speaker_louder_than_bottom_one/
https://www.reddit.com/r/Nexus6P/comments/3qso4k/is_anybody_not_having_speaker_balance_issues/
https://www.reddit.com/r/Nexus6P/comments/3rak95/did_rma_fixed_uneven_speaker_issue/
https://www.reddit.com/r/Nexus6P/comments/3rajy4/can_someone_post_a_video_of_the_speakers_balanced/
https://www.reddit.com/r/Nexus6P/comments/3quee4/front_facing_speakers/
https://www.reddit.com/r/Nexus6P/comments/3rdslq/google_store_support_says_that_the_volume/
https://www.reddit.com/r/Nexus6P/comments/3rekuc/speaker_difference_an_intended_feature/
https://www.reddit.com/r/Nexus6P/comments/3rcumg/speaker_imbalance_based_on_volume_level/
Roxy said:
I kept my phone regardless of the volume issue... lol.
Here's more reddit post(s) regarding the problem:
https://www.reddit.com/r/Nexus6P/comments/3rjbbd/did_anyone_figure_out_if_the_top_speaker_being/
https://www.reddit.com/r/Nexus6P/comments/3r45jr/speakers_not_balanced/
https://www.reddit.com/r/Nexus6P/comments/3qrjp2/top_speaker_louder_than_bottom_one/
https://www.reddit.com/r/Nexus6P/comments/3qso4k/is_anybody_not_having_speaker_balance_issues/
https://www.reddit.com/r/Nexus6P/comments/3rak95/did_rma_fixed_uneven_speaker_issue/
https://www.reddit.com/r/Nexus6P/comments/3rajy4/can_someone_post_a_video_of_the_speakers_balanced/
https://www.reddit.com/r/Nexus6P/comments/3quee4/front_facing_speakers/
https://www.reddit.com/r/Nexus6P/comments/3rdslq/google_store_support_says_that_the_volume/
https://www.reddit.com/r/Nexus6P/comments/3rekuc/speaker_difference_an_intended_feature/
https://www.reddit.com/r/Nexus6P/comments/3rcumg/speaker_imbalance_based_on_volume_level/
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Click to collapse
I've blogged about this and have included all these links - thanks for the info! I really hope when I buy another one that it don't have the speaker issue. Google needs to step out and address Speakergate so users are aware of this issue.
https://tekmuze.wordpress.com/2015/11/04/forget-bending-the-nexus-6p-may-have-speaker-defect/
I see on Reddit that some people are hearing the exact opposite of what I was told by Google support - Google support is telling them that this actually "feature" and not a flaw, which brings to mind old comics about Windows 95 and 98 bugs being labeled as features... -_-
If it's a "fault" on all phones then surely it's an easy software fix. I'm surprised none of the reviews mentioned it?
Batfink33 said:
If it's a "fault" on all phones then surely it's an easy software fix. I'm surprised none of the reviews mentioned it?
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Click to collapse
I too am amazed... But keep in mind that review units are hand picked and sent out by Google, so it's likely that phones without this flaw were sent to the press.
So... I found this out by mistake.
Check out the video.
You will have to turn up the sound in the video since its just a humming sound. Sounds like capacitors charging.
https://www.youtube.com/watch?v=gEQx9Zjo7_0
I'm pretty sure that the note is not supposed to make that sound.
Wow pretty scary especially when you're in a loud place
matteosaeed said:
Wow pretty scary especially when you're in a loud place
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Click to collapse
The thing is is really not supposed to make any noise. From close it sounds like a microwave
It's the speaker making noise. I can confirm mine does the same thing
Sent from my SM-N930T using Tapatalk
Root-Maniac said:
It's the speaker making noise. I can confirm mine does the same thing
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Click to collapse
doesn't sound like the speaker.
Don't hold it to close to your face. If it's a short or a battery problem you don't wanna be close to it if it blows or catches on fire
Sounds like it to me. Coming from the speaker on my unit.
Sent from my SM-N930T using Tapatalk
Root-Maniac said:
Sounds like it to me. Coming from the speaker on my unit.
Click to expand...
Click to collapse
Still... I don't understand why or makes nose
apatcas said:
Still... I don't understand why or makes nose
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Click to collapse
+1. It shouldn't do that...
Sent from my SM-N930T using Tapatalk
I'm going to see if it sounds louder or does anything starting this and charging the phone.
Wish me luck...:fingers-crossed:
I guess none of you have used Smart Switch before? It's something I used on the daily working at T-Mobile to transfer data on customers' phones. The noise you're hearing IS coming from the speaker, it's an ultra-sonic noise emitted that the receiving phone that would be running Smart Switch, would pick up with its microphone and use it as a means of pairing. Think of it like the new Google Nearby API... If you ever play with a Nexus running Nougat, you'll have a similar experience transferring accounts and app install lists. It used to be an NFC pairing, now using the Nearby API it scans wifi, Bluetooth, and ultra-sonic pairing noises are probably also possible using it.
flamingblue8z said:
I guess none of you have used Smart Switch before? It's something I used on the daily working at T-Mobile to transfer data on customers' phones. The noise you're hearing IS coming from the speaker, it's an ultra-sonic noise emitted that the receiving phone that would be running Smart Switch, would pick up with its microphone and use it as a means of pairing. Think of it like the new Google Nearby API... If you ever play with a Nexus running Nougat, you'll have a similar experience transferring accounts and app install lists. It used to be an NFC pairing, now using the Nearby API it scans wifi, Bluetooth, and ultra-sonic pairing noises are probably also possible using it.
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Never thought of that. I guess i never expected it to be that loud.
apatcas said:
Never thought of that. I guess i never expected it to be that loud.
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Welcome to Samsung's newest speaker in the Note 7 lol. It may not have much oomph, but clarity and loudness are high on the list.
flamingblue8z said:
Welcome to Samsung's newest speaker in the Note 7 lol. It may not have much oomph, but clarity and loudness are high on the list.
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Yeah... still my phone gets hot and i still have a perfectly working note 5. I think I might just go back to that. Started SmartSwitch on that and can a very fain noise, not even comparable with the note 7.
TL;DR: It's fine, no one has a malfunctioning speaker in their Note 5 or Note 7.
Grab another device or 2, non-Samsung, and try Smart Switch to hear how each device's speaker is audibly different. Don't worry. It's by design for both phones. It's the limitations of the N5 speaker that prevent such a wide dynamic range to be reproduced. The speaker on the 7 has to also be water resistant. You ever hear any phone inside a Lifeproof case? The biggest complaint I hear is that it muffles the sound. Samsung didn't want that compromise the speaker experience when they went for their resistance rating. Just wanted to try and tamper down the hatred on an otherwise beautiful (if pricey) device. The battery fiasco sucks for them right now. No need to go all TMZ and try and put salt in their wounds by causing mass hysteria. Even the few other replies in this post could be quickly read and someone flies off the handle and goes to the nearest store.
#TheMoreYouKnow
For those who DO care about the retail aspect of this recall, this is going to be a VERY rough time for T-Mobile Reps, they're put under a TON of pressure to hit sales goals, and if they spend too much time doing customer service, their numbers suffer and they lose their jobs. Trust me, I know, I worked just shy of 2 years at a corporate kiosk in a mall that's probably going to be closed before the holidays. It was already a losing battle trying to hit goals, doing exceptional customer service to promote "Brand Loyalty" in yourself as a sales rep was a recipe for not even hitting 50% during the month of December.
#FirstHandExperience
#LegereTakeMeBack
First joke I've cracked in 9 years on this site haha.
flamingblue8z said:
TL;DR: It's fine, no one has a malfunctioning speaker in their Note 5 or Note 7.
Grab another device or 2, non-Samsung, and try Smart Switch to hear how each device's speaker is audibly different. Don't worry. It's by design for both phones. It's the limitations of the N5 speaker that prevent such a wide dynamic range to be reproduced. The speaker on the 7 has to also be water resistant. You ever hear any phone inside a Lifeproof case? The biggest complaint I hear is that it muffles the sound. Samsung didn't want that compromise the speaker experience when they went for their resistance rating. Just wanted to try and tamper down the hatred on an otherwise beautiful (if pricey) device. The battery fiasco sucks for them right now. No need to go all TMZ and try and put salt in their wounds by causing mass hysteria. Even the few other replies in this post could be quickly read and someone flies off the handle and goes to the nearest store.
#TheMoreYouKnow
For those who DO care about the retail aspect of this recall, this is going to be a VERY rough time for T-Mobile Reps, they're put under a TON of pressure to hit sales goals, and if they spend too much time doing customer service, their numbers suffer and they lose their jobs. Trust me, I know, I worked just shy of 2 years at a corporate kiosk in a mall that's probably going to be closed before the holidays. It was already a losing battle trying to hit goals, doing exceptional customer service to promote "Brand Loyalty" in yourself as a sales rep was a recipe for not even hitting 50% during the month of December.
#FirstHandExperience
#LegereTakeMeBack
First joke I've cracked in 9 years on this site haha.
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I edited the title so it doesnt look like im trying to hurt Samsung.
apatcas said:
doesn't sound like the speaker.
Don't hold it to close to your face. If it's a short or a battery problem you don't wanna be close to it if it blows or catches on fire
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If it explodes, you're holding it wrong..
Wrong advice, here's a list of what should happen.
1) Find a lucky coin.
2) Change your name to Harvey Dent
3) Hold Note 7 close to your face until it explodes
4) Fight Batman
slaapliedje said:
If it explodes, you're holding it wrong..
Wrong advice, here's a list of what should happen.
1) Find a lucky coin.
2) Change your name to Harvey Dent
3) Hold Note 7 close to your face until it explodes
4) Fight Batman
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Click to collapse
Extremely good and useful advice. Thank you for taking the time out of your busy schedule to write this