Database Users

[Q] 1 or 2 speakers?

I'm confused. I thought I heard stereo sound when I first got it, now it sounds like it's more from the right side. I'm on the phone with Asus now. The guy thinks I only have one speaker. I'm looking on both ends and see little holes on both sides. Can someone confirm if this has stereo speakers or a mono speaker?

this is a known issue.
many having the same issue where sound louder on one side.
edit: and there are two speakers

I plugged it into my car and the right speakers were louder then my left .. weird

CyberChulo said:
I'm on the phone with Asus now. The guy thinks I only have one speaker.
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Click to collapse
Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App

EP2008 said:
Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App
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Click to collapse
same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
Trust me the call center is useless!! They said the same thing to me about it running windows 7. After my email the tech at HQ said they have been discussing it a lot and are going to work to get the call center up to speed and know the product off the top of their heads(the call center is in Jamaica btw)

lithiasalesjs said:
I plugged it into my car and the right speakers were louder then my left .. weird
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Click to collapse
You mean the right speakers of your car were louder? That would indicate that it is a sw problem instead of a hw problem as graffixnyc suggested.

I knew it wasn't one speaker. I've had the unit for 2 weeks and all of a sudden I only hear from one side. Not that the left side is a little weaker, but none from the left side at all. I'm going to go ahead and do the RMA. Either it's cheap hardware with the speakers (the Transformers is a cheap $$$ you know compared to the other tablets) or I blew out the speaker. It was working fine for two weeks where the audio was centralized without any issues. The last thing I remembered doing before this happened was clearing out the Market cache. I doubt that would've caused this.

graffixnyc said:
same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
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Click to collapse
Let us know how this goes - I've got the same issue.
I'm hoping it's software, as they can just send out a patch. I'd rather not RMA the unit, but if they determine it's a hardware issue, I'll contact them and get mine swapped out.

Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.

My left speaker isn't dead, just less loud. All I need is a balance control. Hmmm, somewhere I have a sound dB meter, have to dig that out and measure the relative outputs.

I had the same issue with left speaker dead. first it was crackling/popping/distorted then dead. Asus gave me a DOA code to give to the retailer for a new one. New one has no speaker issues but does have light bleed which I can live with.
The joys of being cutting edge in tech.

I'm not sure what to do now. Should I get a refund from Amazon and purchase another one or send this one in to Asus?

I just tested mine; received around may 2nd from amazon (ordered on the 26). Speakers seem fine; definitely has right/left and volume is not hugely different. I'm still on the .6 firmware since the .9 is not available ota.

I got my Transformer yesterday, I've just tested the sound and the right speaker is louder than the left. I'm on the latest firmware.
Edit: Do people using different rom's also have the speaker issues?

CyberChulo said:
Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.
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Click to collapse
Actually a pretty good test. Left seems to be working but definitely less volume and body then right...

Awesome. Definately working, seems quieter, but not by as much as I'd have thought...

Just a note guys, I thought my left speaker was dead and tried the speaker test on youtube. At first it sounded like it was only coming out of the right and it was definitely missing a beat, so I was like "efff ..rma time." Then I played it again and it sounded like it was coming from the left only, so I tried it with headphones on and it was still messed up, and my music sounded wack.
So I just ended up doing a full system reboot and it worked fine afterwards, albeit a small difference in volume if anything. This must be a software issue, I'm sure we'll get a fix soon, ASUS is good about that.

I'm going through the exact same thing. Just opened mine up today. I'm letting the IPS flaw of backlight leakage in certain parts go but every song I play is louder in the right speaker and the left is really low. I'm not trying to overlook your hard work but any help you can provide would be great as to where to start contacting Asus. I don't want to call Jamaica...

My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?

haupman said:
My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?
Click to expand...
Click to collapse
I had the popping and creeking issue (left and right) on my speakers a few days ago, but after three reboots they worked again. Maybe a bit more reboots does the trick for you too...

Cracking noise in earspeaker during calls

Hello,
I have just received my long-awaited Nexus 4. The screen is perfect, there is no static sound (at least not to the extent which would bother me), no flexing etc.
HOWEVER... I can hear cracking noise in the ear speaker whenever it is on. I.e. whenever somebody tells me something via it, the sound is like through an old speaker, cracking etc... The same problem occurs on all volume settings (I wouldn't be surprised if it occurred on the loudest setting). It is loud enough to be annoying.
Do you have any ideas what it is? Do you think there is some software fix, or should I RMA? Given the appalling Google store service (I am still waiting for shipping labels for Nexus 10), I would prefer to avoid it...
Thank you!

Hi
theriel said:
Hello,
I have just received my long-awaited Nexus 4. The screen is perfect, there is no static sound (at least not to the extent which would bother me), no flexing etc.
HOWEVER... I can hear cracking noise in the ear speaker whenever it is on. I.e. whenever somebody tells me something via it, the sound is like through an old speaker, cracking etc... The same problem occurs on all volume settings (I wouldn't be surprised if it occurred on the loudest setting). It is loud enough to be annoying.
Do you have any ideas what it is? Do you think there is some software fix, or should I RMA? Given the appalling Google store service (I am still waiting for shipping labels for Nexus 10), I would prefer to avoid it...
Thank you!
Click to expand...
Click to collapse
There is an issue where the speaker lets out a little buzzing sound but this hardly noticeable and doesn't interfere with the sound coming through the ear piece, so what you describe is a hardware fault, probably a faulty speaker. You will need to exchange it.
Regards
Phil

I called Google support and did an RMA. It's been a week and still waiting for the replacement to be shipped. Called again regarding the shipment of the replacement and the rep said he needs to forward the case to a specialist.
Anyway, I still think you should do an RMA. Why tolerate a defective device that you paid full price for?
Sent from my Nexus 4 using xda app-developers app

So.... I have done RMA for both my Nexus 4 (cracking noise in earspeaker) and Nexus 10 (significant light bleed). The "UK" Google customer service is just appalling - they don't know anything and don't ship labels whatsoever. Shipping specialists are equally unhelpful and ignorant.
Although on paper the devices are nice - I am sorry, but Google devices have given me the worst experience I have ever had when dealing with ANY electronics in the whole of my life. I can truly say that I would be embarrassed to recommend buying any Nexus device to any of my friends...
The more I think the more I am convinced that I should have given up all the features and gone with iphone and ipad. Because it just works...

Uneven speaker volume

The top speaker on my phone is noticeably louder than the bottom speaker. I've played music and watched videos in portrait and landscape mode and turned it every way to make sure it's not just the orientation. It's even more noticeable when I play this video to check: https://youtu.be/hTvJoYnpeRQ
Anyone else have this problem? Such a bummer because everything else about the phone is absolutely perfect. Gonna wait a few days to see if it gets better but I will probably RMA it. Just wanted to see if anyone else is experiencing this.

Mine is the same way, noticed it yesterday.

Thank goodness mine is consistent. Also not having any issues everyone else is having. Perhaps we should open a thread about where we purchased and list of problems.
Only slight rant I have is 3.5mm jack. My left ear makes little static noise. It's really low sound and stops when something is playing so I won't complain or RMA it. I had same issue with Samsung tablet so I'm just hoping it's a software bug. We'll see.
By the way, I think there is a similar topic on this channel. http://forum.xda-developers.com/showthread.php?t=3221402

My first one had this problem and only realised when I got a replacement. Way much better sound and volume.
http://forum.xda-developers.com/showthread.php?t=3237050
Sent from my Nexus 6P using XDA Free mobile app

Mine is also the same way. Top speaker is slightly louder. Weird.

Looks like another widespread issue.
Sent from my Nexus 6P using XDA Free mobile app

This is a frustrating issue. I want to RMA but am worried about having another experience like I did with my Nexus 7(2013) where I have to RMA multiple times only to receive several devices with the same issue. I really love this phone and everything is satisfactory besides the bottom speaker but I'm really considering returning it.
Sent from my Nexus 6P using Tapatalk

It's a hard decision, cause you can end up with worse device lol but we all should get what we paid for. All should be top notch
I am picking my second replacement tomorrow.
Sent from my Nexus 6P using XDA Free mobile app

Can this can be tweaked in the mixer paths XML? Or can you not change individual speakers? Mine is maybe very slightly louder at the top but it's hardly noticeable.

The speakers have to be lined up with what are really pretty tiny cut outs in the front glass. There is probably some sort of foam gasket between the speaker and the glass of the screen. The gasket, if there is one, not only directs sound to the cut out, but also sometimes serves as a sort of tiny megaphone and is integral to the acoustics of the speaker.
It is easy to have a slightly misaligned gasked blocking sound, which can have a surprisingly significant effect on the sound quality and volume of a cell phone speaker. So, although I'm just guessing, I bet something like this is the problem (rather than the speaker element itself).
I've seen this sort of thing badly put together in other phones. So it's probaby a quality control issue in the assembly of the phone.

wazka2 said:
It's a hard decision, cause you can end up with worse device lol but we all should get what we paid for. All should be top notch
I am picking my second replacement tomorrow.
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
Let us know how it turned out
Sent from my Nexus 6P using Tapatalk

Both replacement were fine regarding speaker volume. However both has a pink tint. First one top and this one bottom!
Going back tomorrow
Sent from my Nexus 6P using XDA Free mobile app

wazka2 said:
Both replacement were fine regarding speaker volume. However both has a pink tint. First one top and this one bottom!
Going back tomorrow
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
you are sending it back again??

Blehh I cant decide what I wanna do and if I am artificially creating this problem on my 6P after reading this and other threads
wazka2 said:
My first one had this problem and only realised when I got a replacement. Way much better sound and volume.
http://forum.xda-developers.com/showthread.php?t=3237050
Sent from my Nexus 6P using XDA Free mobile app
Click to expand...
Click to collapse
Would you mind playing this video on your replacement? My top speaker is definitely deeper and has better sound than my bottom speaker which sounds tinny and artificial.
https://youtu.be/hTvJoYnpeRQ

MoNsTeReNeRgY22 said:
Blehh I cant decide what I wanna do and if I am artificially creating this problem on my 6P after reading this and other threads
Would you mind playing this video on your replacement? My top speaker is definitely deeper and has better sound than my bottom speaker which sounds tinny and artificial.
https://youtu.be/hTvJoYnpeRQ
Click to expand...
Click to collapse
Bottom one sounds a bit different but I would say its acceptable. My 1st 6p was definitely more quiet on the bottom speaker. I could hear it without special channel test.
Sent from my Nexus 6P using XDA Free mobile app

wazka2 said:
Bottom one sounds a bit different but I would say its acceptable. My 1st 6p was definitely more quiet on the bottom speaker. I could hear it without special channel test.
Sent from my Nexus 6P using XDA Free mobile app
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Click to collapse
I think its all in my head, damn OCD.

I'm having the same issue with my Nexus 6P (32 GB, Aluminum), which I purchased from the Google Store. I just got off the phone with Google support. They did not offer to replace it and did not seem like they would have even if I pushed them. They're saying that this is how Huawei designed the phone, i.e., it's a design flaw. He also said he would open a ticket for "top-level management" to look into the issue, so there's at least an implicit recognition that something's wrong.
It sounds from what I'm reading like some other retailers are being more lenient with the returns? Something to keep in mind for anyone who hasn't bought theirs quite yet.
I guess for now I'll just enjoy my imbalanced audio. Great phone otherwise though.

snrzhu said:
I'm having the same issue with my Nexus 6P (32 GB, Aluminum), which I purchased from the Google Store. I just got off the phone with Google support. They did not offer to replace it and did not seem like they would have even if I pushed them. They're saying that this is how Huawei designed the phone, i.e., it's a design flaw. He also said he would open a ticket for "top-level management" to look into the issue, so there's at least an implicit recognition that something's wrong.
It sounds from what I'm reading like some other retailers are being more lenient with the returns? Something to keep in mind for anyone who hasn't bought theirs quite yet.
I guess for now I'll just enjoy my imbalanced audio. Great phone otherwise though.
Click to expand...
Click to collapse
Call again, explain you've went through troubleshooting steps. Reboot, reboot to safe mode, trying many different apps to play music/video/etc and bottom speaker is clearly softer in volume. I had the email to RMA about an hour after getting off the phone. Replacement hasn't shipped yet, but is processing. There are people on reddit who had the same issue and have received replacements already and said their first one was definitely defective as the new one is balanced.
I don't know where the rep you spoke to got the idea that it's how it's designed (I've seen that floating around), but that doesn't make any sense, they are supposed to be stereo speakers, which you obviously want to be balanced.

ageesm said:
Call again, explain you've went through troubleshooting steps. Reboot, reboot to safe mode, trying many different apps to play music/video/etc and bottom speaker is clearly softer in volume. I had the email to RMA about an hour after getting off the phone. Replacement hasn't shipped yet, but is processing. There are people on reddit who had the same issue and have received replacements already and said their first one was definitely defective as the new one is balanced.
I don't know where the rep you spoke to got the idea that it's how it's designed (I've seen that floating around), but that doesn't make any sense, they are supposed to be stereo speakers, which you obviously want to be balanced.
Click to expand...
Click to collapse
Thanks. I was a bit on the fence as to what to do, but I followed your advice and contacted them again. It took quite a while, and they still gave me the same message that it's a question of design (they said they received an update directly from Huawei about this on October 31), adding this time that they could go ahead and replace the phone, but that the new phone would still have the same speaker imbalance. Well, I figured I'd take my chances with the replacement and see if the imbalance is fixed. I could even hold on to the current one until I get the replacement and then do a comparison.
Unfortunately, as the rep was processing the order he said he couldn't move forward because the system required a reason for returning the device and imbalanced speakers isn't an error or flaw, it's by design. He said I could return the device for a refund and then order a new one, but in the meantime I'd be without a phone. He seemed to spend a fair amount of time trying to find a workaround and speaking with his manager, but all to no avail.
At this point, I've been on the phone for so long today that I'm just going to wait it out for a few days and reassess then. Perhaps I'll get different answers if I call in a few days, or perhaps Google or Huawei will get about to addressing the issue (one can hope, right?).
Hopefully the rest of you will have better luck!

Only way it is going to sound the same volume wise is if both speakers have identical enclosures. Like regular speaker cabinets. One of them probably has more room to breathe and the other one is probably cramped with other components and hence they don't sound the same!
Sent from my SM-G920W8 using Tapatalk

SmartSwitch fact i never knew about. TIL smartswitch uses ultrasound to connect

So... I found this out by mistake.
Check out the video.
You will have to turn up the sound in the video since its just a humming sound. Sounds like capacitors charging.
https://www.youtube.com/watch?v=gEQx9Zjo7_0
I'm pretty sure that the note is not supposed to make that sound.

Wow pretty scary especially when you're in a loud place

matteosaeed said:
Wow pretty scary especially when you're in a loud place
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Click to collapse
The thing is is really not supposed to make any noise. From close it sounds like a microwave

It's the speaker making noise. I can confirm mine does the same thing
Sent from my SM-N930T using Tapatalk

Root-Maniac said:
It's the speaker making noise. I can confirm mine does the same thing
Click to expand...
Click to collapse
doesn't sound like the speaker.
Don't hold it to close to your face. If it's a short or a battery problem you don't wanna be close to it if it blows or catches on fire

Sounds like it to me. Coming from the speaker on my unit.
Sent from my SM-N930T using Tapatalk

Root-Maniac said:
Sounds like it to me. Coming from the speaker on my unit.
Click to expand...
Click to collapse
Still... I don't understand why or makes nose

apatcas said:
Still... I don't understand why or makes nose
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Click to collapse
+1. It shouldn't do that...
Sent from my SM-N930T using Tapatalk

I'm going to see if it sounds louder or does anything starting this and charging the phone.
Wish me luck...:fingers-crossed:

I guess none of you have used Smart Switch before? It's something I used on the daily working at T-Mobile to transfer data on customers' phones. The noise you're hearing IS coming from the speaker, it's an ultra-sonic noise emitted that the receiving phone that would be running Smart Switch, would pick up with its microphone and use it as a means of pairing. Think of it like the new Google Nearby API... If you ever play with a Nexus running Nougat, you'll have a similar experience transferring accounts and app install lists. It used to be an NFC pairing, now using the Nearby API it scans wifi, Bluetooth, and ultra-sonic pairing noises are probably also possible using it.

flamingblue8z said:
I guess none of you have used Smart Switch before? It's something I used on the daily working at T-Mobile to transfer data on customers' phones. The noise you're hearing IS coming from the speaker, it's an ultra-sonic noise emitted that the receiving phone that would be running Smart Switch, would pick up with its microphone and use it as a means of pairing. Think of it like the new Google Nearby API... If you ever play with a Nexus running Nougat, you'll have a similar experience transferring accounts and app install lists. It used to be an NFC pairing, now using the Nearby API it scans wifi, Bluetooth, and ultra-sonic pairing noises are probably also possible using it.
Click to expand...
Click to collapse
Never thought of that. I guess i never expected it to be that loud.

apatcas said:
Never thought of that. I guess i never expected it to be that loud.
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Click to collapse
Welcome to Samsung's newest speaker in the Note 7 lol. It may not have much oomph, but clarity and loudness are high on the list.

flamingblue8z said:
Welcome to Samsung's newest speaker in the Note 7 lol. It may not have much oomph, but clarity and loudness are high on the list.
Click to expand...
Click to collapse
Yeah... still my phone gets hot and i still have a perfectly working note 5. I think I might just go back to that. Started SmartSwitch on that and can a very fain noise, not even comparable with the note 7.

TL;DR: It's fine, no one has a malfunctioning speaker in their Note 5 or Note 7.
Grab another device or 2, non-Samsung, and try Smart Switch to hear how each device's speaker is audibly different. Don't worry. It's by design for both phones. It's the limitations of the N5 speaker that prevent such a wide dynamic range to be reproduced. The speaker on the 7 has to also be water resistant. You ever hear any phone inside a Lifeproof case? The biggest complaint I hear is that it muffles the sound. Samsung didn't want that compromise the speaker experience when they went for their resistance rating. Just wanted to try and tamper down the hatred on an otherwise beautiful (if pricey) device. The battery fiasco sucks for them right now. No need to go all TMZ and try and put salt in their wounds by causing mass hysteria. Even the few other replies in this post could be quickly read and someone flies off the handle and goes to the nearest store.
#TheMoreYouKnow
For those who DO care about the retail aspect of this recall, this is going to be a VERY rough time for T-Mobile Reps, they're put under a TON of pressure to hit sales goals, and if they spend too much time doing customer service, their numbers suffer and they lose their jobs. Trust me, I know, I worked just shy of 2 years at a corporate kiosk in a mall that's probably going to be closed before the holidays. It was already a losing battle trying to hit goals, doing exceptional customer service to promote "Brand Loyalty" in yourself as a sales rep was a recipe for not even hitting 50% during the month of December.
#FirstHandExperience
#LegereTakeMeBack
First joke I've cracked in 9 years on this site haha.

flamingblue8z said:
TL;DR: It's fine, no one has a malfunctioning speaker in their Note 5 or Note 7.
Grab another device or 2, non-Samsung, and try Smart Switch to hear how each device's speaker is audibly different. Don't worry. It's by design for both phones. It's the limitations of the N5 speaker that prevent such a wide dynamic range to be reproduced. The speaker on the 7 has to also be water resistant. You ever hear any phone inside a Lifeproof case? The biggest complaint I hear is that it muffles the sound. Samsung didn't want that compromise the speaker experience when they went for their resistance rating. Just wanted to try and tamper down the hatred on an otherwise beautiful (if pricey) device. The battery fiasco sucks for them right now. No need to go all TMZ and try and put salt in their wounds by causing mass hysteria. Even the few other replies in this post could be quickly read and someone flies off the handle and goes to the nearest store.
#TheMoreYouKnow
For those who DO care about the retail aspect of this recall, this is going to be a VERY rough time for T-Mobile Reps, they're put under a TON of pressure to hit sales goals, and if they spend too much time doing customer service, their numbers suffer and they lose their jobs. Trust me, I know, I worked just shy of 2 years at a corporate kiosk in a mall that's probably going to be closed before the holidays. It was already a losing battle trying to hit goals, doing exceptional customer service to promote "Brand Loyalty" in yourself as a sales rep was a recipe for not even hitting 50% during the month of December.
#FirstHandExperience
#LegereTakeMeBack
First joke I've cracked in 9 years on this site haha.
Click to expand...
Click to collapse
I edited the title so it doesnt look like im trying to hurt Samsung.

apatcas said:
doesn't sound like the speaker.
Don't hold it to close to your face. If it's a short or a battery problem you don't wanna be close to it if it blows or catches on fire
Click to expand...
Click to collapse
If it explodes, you're holding it wrong..
Wrong advice, here's a list of what should happen.
1) Find a lucky coin.
2) Change your name to Harvey Dent
3) Hold Note 7 close to your face until it explodes
4) Fight Batman

slaapliedje said:
If it explodes, you're holding it wrong..
Wrong advice, here's a list of what should happen.
1) Find a lucky coin.
2) Change your name to Harvey Dent
3) Hold Note 7 close to your face until it explodes
4) Fight Batman
Click to expand...
Click to collapse
Extremely good and useful advice. Thank you for taking the time out of your busy schedule to write this

perfect piano poll/test faulty pixel hardware

So let's give this a shot all and see how many of us have a messed up phone download perfect piano and swipe your finger across the the keys real fast and if your phone is messed up you will hear loud crackling then try it on another phone with same app and guess what you won't hear crackling also apparently its only at full volume lowering one click might make it stop.
Edit: 3 clicks lower for me makes it stop google is calling it software issues and says its in process of being fixed and should be within the month but my issue with that statement is if the volume has to be lowered for it to stop then toe that's not software but crappy speaker hardware that can't handle the output of the volume. What that means to me is if they plan on fixing it what they gonna do lower our volume output so much to where we can't hear our phones anymore.? so that way they can save money by not replacing them and saying there fixed.
http://mashable.com/2016/12/19/google-pixel-xl-speaker-problems/#MSe3RwfkBsqH

Works perfectly fine for me. Couldn't get it to crackle.

Have it. First thing I checked after getting the phone. As long as my ringtone, and other media files's volumes don't crackle, I don't give a rat's arse about it.

Mine is clear as a bell. Pixel XL 128gb, ordered early November delivered the week of Thanksgiving (thought extra info might help if we want to start tracking problems).
Sent from my Pixel XL using Tapatalk

I think some here won't even know how to reproduce the problem. Link that Youtube video on OP if you want proper feedback.

Just tested this! Thought mine wasn't affected so I didn't bother but I guess it is ??
Thanks for bringing this back up;
edit: already having an RMA phone sent! lets hope this one doesnt have it. plus the lens flare bug is pretty bad on my phone

Just tested my Pixel XL after I saw a Youtube video demonstrating the problem. Mine was fine though...no crackling at all.

Mine has it. I just got it a few days ago. Its the black 32gb XL. I don't see a build date in fastboot.

Also google rep had said they are trying to find out exactly how many devices are affected as of right now seems to be very wide spread through out a lot of devices so calling them and letting them know you are affected will help he said and possible speed up the process of finding a fix or replacing whatever if more and more phones are reported with the issue

B_I_N_G_E said:
Mine has it. I just got it a few days ago. Its the black 32gb XL. I don't see a build date in fastboot.
Click to expand...
Click to collapse
Sorry man didn't mean to rain on your parade as I know you probably been waiting for the phone for quite a bit now

I have never heard crackling on my 128gb XL at full volume until I tried this app. Yet, one click lower and it's perfect.
Regardless, if it doesn't happen in real world, it's not an issue.

xocomaox said:
I have never heard crackling on my 128gb XL at full volume until I tried this app. Yet, one click lower and it's perfect.
Regardless, if it doesn't happen in real world, it's not an issue.
Click to expand...
Click to collapse
Apparently the app is just the easiest way to recreate the issue but otherwise its a time to time thing with certain videos songs etc... Just like you I never knew of it either until today and the testing of the app but I also never play music or videos though my external speaker I actually hate that I even read my news feed on the subject lol wish I never did but a hole Verizon is sending me a knew one after telling me no and then I made google call them now its being overnighted lol

I have a Verizon QB Pixel XL 128GB (yeah, one of the lucky Black Friday ones that actually had it shipped) and YES, mine does have the issue when performing the "Perfect Piano App" test. I have not heard it other than that, however I don't usually use the phone's speaker much in daily use anyway.
At this point I am not going to worry about an exchange "right now" unless something critical starts showing it. If it truly is a hardware issue, I can wait it out a few months to until it is at least xda/reddit confirmed fixed, then go through the RMA process.
I just feel lucky to have one at this point.

Mine does it. It also does it in Daydream when the volume is cranked up.
Sent from my Pixel XL using Tapatalk

Mine also does it. I got mine about 2 months ago.

psychatog64 said:
Sorry man didn't mean to rain on your parade as I know you probably been waiting for the phone for quite a bit now
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That's cool. It's hard to recreate in anything else. I can definitely live with it until I'm certain I could get an unaffected one. Everything else is so good.

Mine does it but it doesn't bother me at all since I never really use it.
My luck I would get a replacement with 7.1.1 ?

I get my replacement tomorrow will update if it does it or not it defiantly is only certain batches of the phones probably ones that all have the same speakers from a certain manufacturer cause google out sourced to multiple companies for parts one of which included the speakers

I have a black 128gb Pixel XL and do not have any crackling sound at full volume with the app.

If it wasn't for this app that I never heard of before I wouldn't know the issue existed. Have not seen it anywhere else.
Not gonna worry about it.