When I got a nexus 6 i had to send it back twice because of a terrible rattle sound of the vibrator. How is vibration at the 6p? I read about problems with the too sensitive power button. Is it really that bad? Is there any other issue with this phone. I'd like to order it tomorrow (deadline of the deal from my provider).
Only reviewers have the units in hand at this time. Consumers haven't started shipping yet (but might very soon).
I've only seen one review that mentioned the power button. I'm thinking that was user error/pickiness.
Sent from my LG-v410 using Tapatalk
I can't hear it at all. In fact, I can barely feel it.
I too have this problem. The rattling sound is loud and clear. This is not the power button, neither camera focus. The issue is of loosed component from inside.
As few of the customers are having this issues, I believe it is a manufacturing defect. I will ask for replacement as I can not bare with such issue. Had spent huge money on phone, why should I compromise and get settle? I want Replacement.
Related
I'm always feeling like the one that got "the" broken product, so please help me confirm/deny that.
The earpiece speaker is really buzzy at louder volumes.
The "magnifying glass" button on the face doesn't seem to do anything. I'm having a really hard time getting any of the buttons to register, like the display unit I dismissed as defective (weird fingers?) but Search seems especially bad.
EDIT the Search button on the hardware keyboard works fine, so now I know it isn't a context thing, really makes me think it is bad now...
Exchange, it's from a bad lot.
Return the device! I switched to Sprint last week and picked up my Epic 4g when Amazon had them on sale for $99. The first unit I received had the exact problems you mentioned; buzzy audio in the ear piece, poor response (if any at all) for touch buttons along the bottom (though in my case the 'Back' button was the main culprit).
I told an Amazon CSR about this, and they even sent me the replacement before I sent the defective one in so I wouldn't be without a phone for even a day. New unit works perfectly so far; it's apparently just the luck of the draw.
bachamn said:
Return the device! I switched to Sprint last week and picked up my Epic 4g when Amazon had them on sale for $99. The first unit I received had the exact problems you mentioned; buzzy audio in the ear piece, poor response (if any at all) for touch buttons along the bottom (though in my case the 'Back' button was the main culprit).
I told an Amazon CSR about this, and they even sent me the replacement before I sent the defective one in so I wouldn't be without a phone for even a day. New unit works perfectly so far; it's apparently just the luck of the draw.
Click to expand...
Click to collapse
You've relieved all my worry. Calling now. No customization/applications/tweaks/etc for the next couple days...
and I already put on a screen protector that cost me $5. SUCKS.
Excellent battery life on this one... trying to kill it so I can do a full cycle, but it's going on 20hrs now (moderate usage + overnight) (so I'm actually TRYING to run it out now...). I assume this is the battery, which I'll swap over to the new one. But there isn't a big variation in power USAGE device-to-device, is there?
WOW! New one is so much better. I was hitting the "working" buttons 1-3 times to make them work, thought I was just bad at it... the new one is WAY better.
Though, I have noticed that Home and Search give a stronger vibration than the other two buttons. There is no way this would be a hardware issue, so I'm not worried, I just wonder if this is intentional or if I am losing my mind.
Just got my Nexus 4 through the door and I am really impressed about everything, it looks and feels really nice, and the screen is much better than that of the Galaxy Nexus, all in my opinion.
The only thing I have noticed though is that the volume rocker is quite wobbly, just touching it without pressing down the up/down button moves it.. The power button is fine though, and feels solid/firmly in place without wobbling at all.
Do any other Nexus 4 owners have this? What is your volume rocker like? Is it worth getting a replacement just for this, will it get worse?
Bump in case anyone had missed it.
Yeah same here, people in another thread worried about rattle being caused by dodgy accelerometers and camera autofocus..
Feels like a solid enough device to me
Sent from my Nexus 4 using xda app-developers app
Doesn't feel any more wobbley than my previous phones, I think.
volume doesn't feel wobbly to me...i thought i noticed a rattle, but then grabbed my GNex and placed it the same way and it has the same sound *shrugs*
Power button is wobbly for me. Kinda worrisome.
Sent from my Nexus 4 using Tapatalk 2
Yeah if you shake it, the buttons rattle. My gnex doesn't do that. Oh well, I could care less.
no issue here 8gig model
Wobbly / rattling volume rockers
I guess I am not the only one who found it pretty annoying. Even with a slight phone shake the volume rocker makes rattling noise. I don't think it should do this. Seems to be a bad part fitting. It is definitely the volume rocker - if you hold it and shake the phone, the rattling stops.
Debating with myself If I should submit a warranty claim. If not all the phones do it then it may be a defect in some specific devices.
I came to this site looking for an answer to this too. Received mine yesterday (16GB UK) and the volume button is very loose. It rattles too.
Do you send it back? or is this just what you expect with a cheap phone from LG ?
I'm considering sending mine back because of this I'm not to sure if it's really worth it, or if I'm just being overly picky.
Sent from my Nexus 4 using Tapatalk 2
My sgs2 had this too so I'm used to it
Sent from my Nexus 4 using xda premium
Yup, totally wobbly.
Sent from my Nexus 4
So I guess this is an issue on all N4s?
It seems very odd as the power button and build of the phone is tight and solid. Even the headphone jack is good and tight... The volume button however is crap.
It has a very slight gap around it. Either the hole was cut to big or the buttons are too small.
Mine is not wobbly at all.
Sent from my Nexus 4
Ugh, mine's the exact opposite. 8gb wobbly power but volume rocker is solid.
RMA it or accept?
Depends if you're happy with it or not.
No problem with mine... so far!
Does this problem warrant a good reason for return??
Is this a production fault?
I have noticed the case creaks above the volume button if pressed in the plastic surround.
I knew LG couldn't be trusted regarding build quality.
My volume rocker is slightly "wobbly", too. Don't really think this little inconvenience warrants a return, though... Hopefully, I'm not proven wrong three months from now.
Hello,
I have just received my long-awaited Nexus 4. The screen is perfect, there is no static sound (at least not to the extent which would bother me), no flexing etc.
HOWEVER... I can hear cracking noise in the ear speaker whenever it is on. I.e. whenever somebody tells me something via it, the sound is like through an old speaker, cracking etc... The same problem occurs on all volume settings (I wouldn't be surprised if it occurred on the loudest setting). It is loud enough to be annoying.
Do you have any ideas what it is? Do you think there is some software fix, or should I RMA? Given the appalling Google store service (I am still waiting for shipping labels for Nexus 10), I would prefer to avoid it...
Thank you!
Hi
theriel said:
Hello,
I have just received my long-awaited Nexus 4. The screen is perfect, there is no static sound (at least not to the extent which would bother me), no flexing etc.
HOWEVER... I can hear cracking noise in the ear speaker whenever it is on. I.e. whenever somebody tells me something via it, the sound is like through an old speaker, cracking etc... The same problem occurs on all volume settings (I wouldn't be surprised if it occurred on the loudest setting). It is loud enough to be annoying.
Do you have any ideas what it is? Do you think there is some software fix, or should I RMA? Given the appalling Google store service (I am still waiting for shipping labels for Nexus 10), I would prefer to avoid it...
Thank you!
Click to expand...
Click to collapse
There is an issue where the speaker lets out a little buzzing sound but this hardly noticeable and doesn't interfere with the sound coming through the ear piece, so what you describe is a hardware fault, probably a faulty speaker. You will need to exchange it.
Regards
Phil
I called Google support and did an RMA. It's been a week and still waiting for the replacement to be shipped. Called again regarding the shipment of the replacement and the rep said he needs to forward the case to a specialist.
Anyway, I still think you should do an RMA. Why tolerate a defective device that you paid full price for?
Sent from my Nexus 4 using xda app-developers app
So.... I have done RMA for both my Nexus 4 (cracking noise in earspeaker) and Nexus 10 (significant light bleed). The "UK" Google customer service is just appalling - they don't know anything and don't ship labels whatsoever. Shipping specialists are equally unhelpful and ignorant.
Although on paper the devices are nice - I am sorry, but Google devices have given me the worst experience I have ever had when dealing with ANY electronics in the whole of my life. I can truly say that I would be embarrassed to recommend buying any Nexus device to any of my friends...
The more I think the more I am convinced that I should have given up all the features and gone with iphone and ipad. Because it just works...
Hey guys. Finally said good bye to old champion Galaxy S2 and now on Nexus 4! Love the device. However, I'm in a situation where I need to decide if I should get a replacement or not.
- I do hear that buzz sound in earpiece (not loud though - sometimes its not there)
- Rattling sound -- it is related to lens I realize
Is it worth it to get replacement (given replaced device may be in the same boat lol). Lots of people are reporting these issues.
the buzz sound...I hope its not going to increase in future?
Rattling sound -- I don't really care about that. However, I do go to gym and run. Can it damage camera?
Let me know your thoughts
I hate restoring backups and configuring everything all over again. (including wasting the screen protector lol)
searing_heat said:
Hey guys. Finally said good bye to old champion Galaxy S2 and now on Nexus 4! Love the device. However, I'm in a situation where I need to decide if I should get a replacement or not.
- I do hear that buzz sound in earpiece (not loud though - sometimes its not there)
- Rattling sound -- it is related to lens I realize
Is it worth it to get replacement (given replaced device may be in the same boat lol). Lots of people are reporting these issues.
the buzz sound...I hope its not going to increase in future?
Rattling sound -- I don't really care about that. However, I do go to gym and run. Can it damage camera?
Let me know your thoughts
I hate restoring backups and configuring everything all over again. (including wasting the screen protector lol)
Click to expand...
Click to collapse
The rattling in the camera is normal. Auto shutter or some **** that moves. Its normal. The buzzing is not. Some have them some don't. If you can't ignore it replace it. You paid for a phone don't buzz so don't put up with it unless you don't feel its a big deal.
Sent from my Nexus 4 using xda premium
searing_heat said:
Hey guys. Finally said good bye to old champion Galaxy S2 and now on Nexus 4! Love the device. However, I'm in a situation where I need to decide if I should get a replacement or not.
- I do hear that buzz sound in earpiece (not loud though - sometimes its not there)
- Rattling sound -- it is related to lens I realize
Is it worth it to get replacement (given replaced device may be in the same boat lol). Lots of people are reporting these issues.
the buzz sound...I hope its not going to increase in future?
Rattling sound -- I don't really care about that. However, I do go to gym and run. Can it damage camera?
Let me know your thoughts
I hate restoring backups and configuring everything all over again. (including wasting the screen protector lol)
Click to expand...
Click to collapse
I bought my phone on launch day. I feel like my buzzing has become worse over time. And it gets worse the fewer bars I have (I recently traveled to a different state with worse coverage and the buzzing became annoying and would get worse right before it dropped a call). I'd consider RMAing it. However, even the new ones have the problem, as you can attest to. I'm probably going to RMA my phone at some point, I'm just lazy.
Sent from my Nexus 4
I got replacement device and it still has the same issue!! even worse than the original one. So disappointed I love nexus but can't keep up with this week after week replacement.
will be sending device back for refund. Ahh what other phone is next. Not sure lol wait for S4 or try Z10
The rattle you hear isn't the camera.
It's the little thing you have to press to eject the simcard.
If u eject the simcard you can put a little piece of paper or something like that behind it and it stops rattling
Do this at your own risk!
http://www.youtube.com/watch?v=y8tMMV880Lk
If the issues are actually affecting you then get a replacement, Google send you the replacement first before you actually send your defective unit in so you dont have to worry about being without a phone.
Hello there. I bought a 6P 2 days ago and I noticed that the volume button is a bit loose and makes rattling noises when I shake it by touching it (without pressing it) or when I shake the phone or put on a table. The power button is ok.
Also maybe it's my imagination but the upper speaker seems a bit louder than the bottom one and slightly richer in sound quality.
Are those issues supposed to be normal? Does all 6P have loose volume buttons which rattle?
Here is a video which shows the issue on a Nexus 5 https://www.youtube.com/watch?v=7R4xncTGLaU
The volume buttons are loose on almost all 6P's!! Not sure about the speakers though.
gman88667733 said:
The volume buttons are loose on almost all 6P's!! Not sure about the speakers though.
Click to expand...
Click to collapse
Does yours have the same issue with the volume button?
Στάλθηκε από το Nexus 6P μου χρησιμοποιώντας Tapatalk
Yep, it isn't noticeable in normal use though, I really don't care about it
I just received my 6p a few days ago and I don't have either of those issues. It could be associated with a build lot or be specific to the type of Nexus 6P. I have the Graphite one - 64GB. Or, I could be lucky. hope it works out for you.
Riardon said:
Does yours have the same issue with the volume button?
Στάλθηκε από το Nexus 6P μου χρησιμοποιώντας Tapatalk
Click to expand...
Click to collapse
cromanorn said:
I just received my 6p a few days ago and I don't have either of those issues. It could be associated with a build lot or be specific to the type of Nexus 6P. I have the Graphite one - 64GB. Or, I could be lucky. hope it works out for you.
Click to expand...
Click to collapse
I also don't have either of those issues. I would RMA. Especially if the volume rocker is loose. Mine is very snug and going on little over 2 months of use.
Are you sure its not the camera that make that sound ? Because it is normal
SpazoQC said:
Are you sure its not the camera that make that sound ? Because it is normal
Click to expand...
Click to collapse
Yes it's not the camera. When I gently touch the volume button and move it sideways it rattles. If I hold the volume button and shake the phone there is no rattling. The volume button is loose and moves sideways touching the metal body of the phone thus makes this noise.
I came to the 6P from the S6 edge+ which was superior in build quality and the 6P doesn't seem that premium if it has those issues (I just missed the vanilla android and the timely updates too much and returned). Rattling is not normal at all on any phone except if it's poorly made. The only problem is that I have to return the phone back to the store I bought it and wait some days without a phone until they fix it or smth.
gman88667733 said:
The volume buttons are loose on almost all 6P's!! Not sure about the speakers though.
Click to expand...
Click to collapse
No buttons on the 6p should be loose. If any buttons are loose return it for a new one.
My buttons are nice and snug, my speakers though my top one is louder than the bottom at low volumes. I saw another thread where just about everyone on that thread agreed it was normal. I did RMA which it should get here today but it was for something different.
The Stig 04 said:
My buttons are nice and snug, my speakers though my top one is louder than the bottom at low volumes. I saw another thread where just about everyone on that thread agreed it was normal. I did RMA which it should get here today but it was for something different.
Click to expand...
Click to collapse
Exactly this. The top speaker sounds louder than the bottom. In the first day I thought it was my imagination. Volume above 80% seems to cover up the issue because the top gets too loud the let you perceive the difference. My volume button is loose and rattle quite a lot even when I simply touch it without pressing it. It's annoying because it feels like something is broken. I didn't by it from Google cause in my country there is no Google store for devices so I have to return it from where I bought it and wait some days. That's really annoying but I have no other choice it seems. Not very happy considering this phone advertised as premium quality one.
I haven't noticed any difference in speaker volume but will listen out for it.
My last 6P that I returned had a very soft power button such that even picking up the phone with a light grip just to hold the thing turned the screen on, similarly very soft volume buttons. The replacement that I am using now has much harder buttons that CLICK properly, so much better. They don't rattle or feel loose either.
https://www.youtube.com/watch?v=CHFIS7DBufQ
This is the loose volume button problem I'm talking about. Note that I don't even press the button just touching it. Is this considered a defect?
Riardon said:
https://www.youtube.com/watch?v=CHFIS7DBufQ
This is the loose volume button problem I'm talking about. Note that I don't even press the button just touching it. Is this considered a defect?
Click to expand...
Click to collapse
Yes I that is defective. I would get a replacement.
My current 6p nor original 6p have/had loose volume buttons. They do not all have it.
Today I sent it back at the store I bought it. They didn't seem very happy when I told them about the problem. They told me this may fall within the tolerance of the phone thus it may not be replaced or fixed. My top speaker also had louder sound than the bottom something that is very wrong for stereo speakers. In landscape more sound comes from the left side and it's really obvious. It will take few days before I have an answer. Considering the price of the phone which costs 650 euros for the 32gb in my country I'm not that happy with those 2 issues and can't really ignore them especially that button which rattles all the time. I have a feeling that they will not do anything. They will most probably return it back and tell me the device is fine.
Riardon said:
Today I sent it back at the store I bought it. They didn't seem very happy when I told them about the problem. They told me this may fall within the tolerance of the phone thus it may not be replaced or fixed. My top speaker also had louder sound than the bottom something that is very wrong for stereo speakers. In landscape more sound comes from the left side and it's really obvious. It will take few days before I have an answer. Considering the price of the phone which costs 650 euros for the 32gb in my country I'm not that happy with those 2 issues and can't really ignore them especially that button which rattles all the time. I have a feeling that they will not do anything. They will most probably return it back and tell me the device is fine.
Click to expand...
Click to collapse
That's crap. You are entitled to get a device defect free. I would get upset with them and let them know their passive attitude is rude and infuriating. People will do more for those who cause a scene. Its unfortunate but its a game one must play sometimes. They are playing with you anyways. Trying to get you to accept flaws as "within operating specs" is insulting. They just don't want eat any costs. You could get it back and then sit on it and bend it. That should get them to trade it. If they doubt you just show them the video and the bend thread.
Gizmoe said:
That's crap. You are entitled to get a device defect free. I would get upset with them and let them know their passive attitude is rude and infuriating. People will do more for those who cause a scene. Its unfortunate but its a game one must play sometimes. They are playing with you anyways. Trying to get you to accept flaws as "within operating specs" is insulting. They just don't want eat any costs. You could get it back and then sit on it and bend it. That should get them to trade it. If they doubt you just show them the video and the bend thread.
Click to expand...
Click to collapse
Or they will tell me that damages caused by bad usage is not covered by the warranty. Problem is in my country there is no Google Play Store for devices so Google can't really help me here. I'm at the mercy of the store owners and device's official representatives in my country. I really don't understand the term "within accepted tolerance". I mean who's deciding for what is accepted and what not. Rattling loose buttons are accepted tolerance? If one speaker is louder than the other in a stereo configuration is this too an accepted tolerance? I mean when you buy a home cinema which has one speaker louder than the rest is not considered defect? Would like to hear about that from a user with same issues who bought the device from within the EU but not from Google Play Store.
I have a 6P which is about 5 months old. I have none of these production issues. I would definitely bring it back and have it exchanged for a new one. The quality of my build is excellent. If you don't get satisfaction from your vendor, I would contact google and they can probably help you out. I have the silver model .
Riardon said:
Or they will tell me that damages caused by bad usage is not covered by the warranty. Problem is in my country there is no Google Play Store for devices so Google can't really help me here. I'm at the mercy of the store owners and device's official representatives in my country. I really don't understand the term "within accepted tolerance". I mean who's deciding for what is accepted and what not. Rattling loose buttons are accepted tolerance? If one speaker is louder than the other in a stereo configuration is this too an accepted tolerance? I mean when you buy a home cinema which has one speaker louder than the rest is not considered defect? Would like to hear about that from a user with same issues who bought the device from within the EU but not from Google Play Store.
Click to expand...
Click to collapse
I would still contact google or someone higher up at the store you bought it from. Even though google doesn't sell directly to your country I'm sure you can contact them. It is their product. Also you could try and contact Huawei. I think you are just dealing with a jerk though. You are the customer here. Bad customer service really makes me angry. Especially when someone tries to invalidate your concerns so they don't have to put forth effort.