Trouble rooting a Galaxy s5 SM-G900F - Galaxy S 5 Q&A, Help & Troubleshooting

Hello,
I recently purchased a Galaxy s5 SM-G900F on a french website (Eglobalcentral.fr).
Or so they said.
I wanted to root it, by flashing CF-Auto-Root-klte-kltexx-smg900f on it with Odin, but it didn't work.
And then I took a closer look on the infos on the screen on the download mode and saw that it said Product Name : sm-g9006v...
Plus, as you can see, the knox flag is already tripped. It was before I touched it.
But in the phone properties, it says SM-G900F. So which one is it ? How can I root it ? Have I been scammed ?
Thanks a lot !
EDIT : wanted to add a screenshot but I can't because I'm new ^^

LeRalouf said:
Hello,
I recently purchased a Galaxy s5 SM-G900F on a french website (Eglobalcentral.fr).
Or so they said.
I wanted to root it, by flashing CF-Auto-Root-klte-kltexx-smg900f on it with Odin, but it didn't work.
And then I took a closer look on the infos on the screen on the download mode and saw that it said Product Name : sm-g9006v...
Plus, as you can see, the knox flag is already tripped. It was before I touched it.
But in the phone properties, it says SM-G900F. So which one is it ? How can I root it ? Have I been scammed ?
Thanks a lot !
EDIT : wanted to add a screenshot but I can't because I'm new ^^
Click to expand...
Click to collapse
Remove your back cover and battery, the model and info should be there

Cryceratops said:
Remove your back cover and battery, the model and info should be there
Click to expand...
Click to collapse
It's written SM-G900F there. But still, why is there a SM-G9006V in download mode ? And why can't I flash a Samsung Stock ROM on it ?

LeRalouf said:
It's written SM-G900F there. But still, why is there a SM-G9006V in download mode ? And why can't I flash a Samsung Stock ROM on it ?
Click to expand...
Click to collapse
It seems that the G9006V is the Chinese model. If the product was advertised as a G900F you should contact the seller regarding a fraudulent advertisement. I'm sure even with Knox being tripped they'll be willing to reimburse or exchange it, that's a very shady practice.

Cryceratops said:
It seems that the G9006V is the Chinese model. If the product was advertised as a G900F you should contact the seller regarding a fraudulent advertisement. I'm sure even with Knox being tripped they'll be willing to reimburse or exchange it, that's a very shady practice.
Click to expand...
Click to collapse
So you think the download mode is "right" and the label under the battery is wrong ?

Download mode is correct

*Detection* said:
Download mode is correct
Click to expand...
Click to collapse
Okay... I'll try to get a refund then, and buy a real one from another well known website. Thanks.

Okay, I'm beginning to think I'm cursed.
I purchased another SM-G900F, from a well known french site, full price.
They sent me a SM-G901F -_-
I'm going to keep it, but still, is that common practice ?

Hi there,
i'm from France too and purchased the same weird G900F, from the same site (eglobal). It's also a disguised G900V, with sort of a "frankenstein" firmware, some parts are from g9006v (recovery, bootloader) and some part middle east G900F.
Can you tell me what did you do with it? Did the seller refund you?
The g901F is a beefier version of the S5, with a snapdragon 805. There is a cf autoroot version for it so i wouldn't mind too much. What was the site?
Thanks

kernou said:
Hi there,
i'm from France too and purchased the same weird G900F, from the same site (eglobal). It's also a disguised G900V, with sort of a "frankenstein" firmware, some parts are from g9006v (recovery, bootloader) and some part middle east G900F.
Can you tell me what did you do with it? Did the seller refund you?
The g901F is a beefier version of the S5, with a snapdragon 805. There is a cf autoroot version for it so i wouldn't mind too much. What was the site?
Thanks
Click to expand...
Click to collapse
I asked for a refund, they say they have 2-3 days delay to answer. I'll let you know.
And yes, I'm gonna keep the g901f, I've already root it, I don't mind either ^^

LeRalouf said:
I asked for a refund, they say they have 2-3 days delay to answer.
Click to expand...
Click to collapse
I did that myself...four times. Still no answer, three weeks later!
It seems they found a solution to sell the unsold chinese S5 , the model didn't do well in China...but they don't want to ear about it!

kernou said:
I did that myself...four times. Still no answer, three weeks later!
It seems they found a solution to sell the unsold chinese S5 , the model didn't do well in China...but they don't want to ear about it!
Click to expand...
Click to collapse
Well, I'll wait three days, and then I'll see with Paypal, since I used my Paypal account to pay. They are efficient most of the time

Ok, let me know what happens next!

LeRalouf said:
...since I used my Paypal account to pay. They are efficient most of the time
Click to expand...
Click to collapse
Unfortunately, i didn't so i'm interested in the development of your "case".

kernou said:
Unfortunately, i didn't so i'm interested in the development of your "case".
Click to expand...
Click to collapse
It seems they don't respond to me either. I created a "litige" with Paypal, I give them 'til the end of the week and then I'll change that "litige" into a "réclamation". That's Paypal procedure, first they only forward your message, then they handle it themselves...
It seems like eglobalcentral.fr doesn't care about individuals, I really hope they will care about Paypal.
I'm sorry for you, I'm not sure you'll get anything by yourself...

kernou said:
Unfortunately, i didn't so i'm interested in the development of your "case".
Click to expand...
Click to collapse
They responded to Paypal, my case is still ongoing. We will see...

Fortunately i managed to install Lidroid rom on the device, which is already rooted and includes french language. It's a very good rom (4.4.2, touchwiz with a few tweaks...), and everything works great, network and all.

Conclusion : Never buy from that website.
Sent from my SM-G900F using XDA Free mobile app

Soufiansky said:
Conclusion : Never buy from that website.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
Yep, never again! I'll gladly pay a few dozen bucks more next time and deal with true retailers, not vanishing crooks!

kernou said:
Yep, never again! I'll gladly pay a few dozen bucks more next time and deal with true retailers, not vanishing crooks!
Click to expand...
Click to collapse
I sent mine back today, and Paypal will pay me back whatever happens now. So yeah, for me too, conclusion is "never buy from this website again" ^^

Related

Samsung Galaxy GT-I9500 on ebay

UPDATE
All true what I had written from this dealer, but if you ever have a problem, happens to me that disconnects the wifi, although he says to offer 14 days to return the item, he will do anything not to have it sent back. In fact, before he called me "friend", buddy, now, instead of helping meets every two days, before he answered immediately or almost, but never more than 24 hours. Now, he writes things like: "Samsung will solve the problem within 1 week", while to expire 14 days to return the item.
Given the misconduct, I will try 'to do something, or similar dispute with ebay / paypal. His name is: never-msrp
Beautiful suck!
You have been warned!
---------------------------------------------
Hi,
have just purchased this:
http://www.ebay.it/itm/221232657495...X:IT&_trksid=p3984.m1497.l2649#ht_6912wt_1172
This seller seems honest, the feedback are ok, I paid with paypal which is a Safety.
Someone on one Italian forum, reports that supercurio says that the GT-i9500 models are only sold in asia?
Should I be worried?
Besta Regards!
cyberz said:
Hi,
have just purchased this:
http://www.ebay.it/itm/221232657495...X:IT&_trksid=p3984.m1497.l2649#ht_6912wt_1172
This seller seems honest, the feedback are ok, I paid with paypal which is a Safety.
Someone on one Italian forum, reports that supercurio says that the GT-i9500 models are only sold in asia?
Should I be worried?
Besta Regards!
Click to expand...
Click to collapse
No i dont think u need to be worried the seller seems reliable with its ratings
UPDATE
But this ebayer, never-msrp, is bad! Please, read the first post!
------------------------------
123hiten said:
No i dont think u need to be worried the seller seems reliable with its ratings
Click to expand...
Click to collapse
Yes, GT-I9500 arrived just 2 hour ago, all perfect!
Regards
cyberz said:
Yes, GT-I9500 arrived just 2 hour ago, all perfect!
Regards
Click to expand...
Click to collapse
Thats great man enjoy:good:
123hiten said:
Thats great man enjoy:good:
Click to expand...
Click to collapse
Unfortunately, I have wifi issue with my I9500 and the ebayer is bad! But I do not care that never-msrp is dishonest, I only care that my 9500 is working correctly, so I have sent my I9500 to Samsung support, because the ebayer, never-msrp, does not intend to help me, he just tries to take time to expire 14 days within which I can no longer return it.
Please, read the updated first post, if you want more detail.
Best Regards
cyberz said:
Unfortunately, I have wifi issue with my I9500 and the ebayer is bad! But I do not care that never-msrp is dishonest, I only care that my 9500 is working correctly, so I have sent my I9500 to Samsung support, because the ebayer, never-msrp, does not intend to help me, he just tries to take time to expire 14 days within which I can no longer return it.
Please, read the updated first post, if you want more detail.
Best Regards
Click to expand...
Click to collapse
Well if u have a plm with the wifi etc u can just update the firmware and do a full reset all ur problems will be sorted out
Any how since u have already sent the device they will do do the needfull and give u
123hiten said:
Well if u have a plm with the wifi etc u can just update the firmware and do a full reset all ur problems will be sorted out
Any how since u have already sent the device they will do do the needfull and give u
Click to expand...
Click to collapse
Maybe! I have flashed 4 updated roms, after *full* wipe, and I also did an update with kies, but the wifi issue still here!
cyberz said:
Maybe! I have flashed 4 updated roms, after *full* wipe, and I also did an update with kies, but the wifi issue still here!
Click to expand...
Click to collapse
oh ok then must be some other issue
The S4 has some issues with specific routers, I don't recall which. Did you try different Wi-Fi environments?
Verstuurd van mijn GT-P5100 met Tapatalk
Yes, tried with Billion 7402NX, Thomson Speedtouch ST585 and Linksys of one my friend. All other devices, including my GT-I9300 and GT-I9100 does not have problems in the same environments. I have sent my GT-I9500 to the customer service. I hope it returns healed!
The router to which you refer is D-Link.
I bought a 9505 from the same seller, and it's working perfectly. You must have been unlucky with yours.
And if your item does not work, it doesn't matter if the seller accepts returns or not, you are covered by ebays buyer protection.
The wifi issu with connecting to d-link routers is known to samsung and d-link. Try to update your router firmware. Hope thats help.
Sent from my GT-I9500 using xda app-developers app

Korea s3 i9300, is it a fake?

***************
problem solved, the phone was fake, got my refund thanks to everyone
***************
brought i9300 (used, cracked screen) online for mobo replace of my old bricked phone, can anyone tell if this phones a fake or not?
im not with the phone atm, i got my brother to take pictures, it doesnt have a samsung boot logo, it goes straight to the "android" logo,
i would like to know ASAP, to see if i can do anything with the seller. get my money back or something (i highly doubt)
thanks heaps, any help would be greatly appreciated.
PS: new phone on the right, old legit samsung on the left
title
sorry, i most likely put this in the wrong place too, i didnt really know what i was doing, hence buying the fake s3......
adamDilger said:
sorry, i most likely put this in the wrong place too, i didnt really know what i was doing, hence buying the fake s3......
Click to expand...
Click to collapse
I think you have bough pure s4 with stock android
Wow!
jPush said:
I think you have bough pure s4 with stock android
Click to expand...
Click to collapse
oh wow! what a score!
no please. i would like to try and get my money back, any help would be greatly appreciated
adamDilger said:
PS: new phone on the right, old legit samsung on the left
Click to expand...
Click to collapse
Well, it's obvious I guess... I start to hate ebay too
That's a S3 clone yes. Get your money back.
FredBE said:
That's a S3 clone yes. Get your money back.
Click to expand...
Click to collapse
thanks for the help, when i said to the guy it was a fake he told me he did an imei number check and it come up as a korean samsung (i dont believe him) , is there anyway i can prove that its a fake? i want to be %100 sure before i start
thanks heaps
adamDilger said:
thanks for the help, when i said to the guy it was a fake he told me he did an imei number check and it come up as a korean samsung (i dont believe him) , is there anyway i can prove that its a fake? i want to be %100 sure before i start
thanks heaps
Click to expand...
Click to collapse
Try fitting some Samsung Accessories to see if it fits? Search on Youtube "Samsung Galaxy S3 Korean" and compare it with your phone and send the seller the video. I hate fake phones!
cheers
Cesar124 said:
Try fitting some Samsung Accessories to see if it fits? Search on Youtube "Samsung Galaxy S3 Korean" and compare it with your phone and send the seller the video. I hate fake phones!
Click to expand...
Click to collapse
hmm thats not gonna cut it, my old s3 is a i9300, and this "new" one claims to be a i9300, but its completely different, and doesn't have the samsung boot logo, just comes up "android", should this be enough? cause i9300 is the international s3, so how could the korea i9300 be any different? does a korea i9300 even exist?
thanks, i just need some facts so i can get my money back
adamDilger said:
hmm thats not gonna cut it, my old s3 is a i9300, and this "new" one claims to be a i9300, but its completely different, and doesn't have the samsung boot logo, just comes up "android", should this be enough? cause i9300 is the international s3, so how could the korea i9300 be any different? does a korea i9300 even exist?
thanks, i just need some facts so i can get my money back
Click to expand...
Click to collapse
A Korean i9300 does exist. But once it shows "Android" as the boot animation, It's automatically a fake as Samsung never distributes phones that show that (that I know of). Get your money back! :fingers-crossed:
adamDilger said:
thanks for the help, when i said to the guy it was a fake he told me he did an imei number check and it come up as a korean samsung (i dont believe him) , is there anyway i can prove that its a fake? i want to be %100 sure before i start
thanks heaps
Click to expand...
Click to collapse
My brother bought one of those too during a travel. Korean Samsung IMEI as well.
But then he came back to Belgium and our local GSM/3g network provider blacklisted his S3/IMEI...
great
FredBE said:
My brother bought one of those too during a travel. Korean Samsung IMEI as well.
But then he came back to Belgium and our local GSM/3g network provider blacklisted his S3/IMEI...
Click to expand...
Click to collapse
Cesar124 said:
A Korean i9300 does exist. But once it shows "Android" as the boot animation, It's automatically a fake as Samsung never distributes phones that show that (that I know of). Get your money back! :fingers-crossed:
Click to expand...
Click to collapse
wow, thanks heaps, you guys are awesome, and how good is this site!
cheers, i've contacted the seller, lets hope he gets back to me :good:
EDIT: seller gave refund, he'd been ripped off himself, so he tried to get rid of it on gumtree. Phew. thanks again.

[Q] Galaxy S5 SM-G900F "download mode" => solved => fake device

Hello friends!
(my phone: SGS 5 SM-g900F)
I tried it, but i failed on the "download mode".
Vol-down+pwr+home => there are only chinese/ korean letters
First is "factory mode"
Shortly later appears 7 possibilities to choose, but i dunno what that could it mean.
any ideas?
THX
magicvice
Are you sure this us a genuine galaxy s5 G900F? Try Phone Info to identify the device. Looks like a fake Samsung to me.
Sent from my SM-G900F using XDA Premium 4 mobile app
look
I did it, see attachment. above
Device Info says :
model SM-G900
BuildNr:
KOT49H.G900DKEU1ANCC
THX
magicvice said:
I did it, see attachment. above
Device Info says :
model SM-G900
BuildNr:
KOT49H.G900DKEU1ANCC
THX
Click to expand...
Click to collapse
Think its a fake device. I hope you didn`t pay too much for it.
[Q] HDC S5 G900F Clone MTK 6582 QuadCore. Look here http://forum.xda-developers.com/showthread.php?t=2749814&page=7 or here https://www.google.nl/search?q=KOT4...annel=rcs&gfe_rd=cr&ei=Ia3CU5GxIIKH8Qe1k4H4DA
THX
Thank you!
e.g. the s/n is in the info: 123456789ABCDEF
on the label: RF8F30M3G1024
&& IMEI Label/ Info is also not the same
&& USB device is reported as "MT65xx Android Phone"
Holy ****! I bought it yesterday from a friend, he has never bad minds, shure.
But I will talk to him, surely. (300€ was the price, now i know why, he told me: "can only use one phone")
Sadly I can sell it only as a fake-device .....
Thanks again for your support!
CU
magicvice
magicvice said:
Thank you!
e.g. the s/n is in the info: 123456789ABCDEF
on the label: RF8F30M3G1024
&& IMEI Label/ Info is also not the same
Holy ****! I bought it yesterday from a friend, he has never bad minds, shure.
But I will talk to him, surely. (300€ was the price, now i know why, he told me: "can only use one phone")
Sadly I can sell it only as a fake-device .....
Thanks again for your support!
CU
magicvice
Click to expand...
Click to collapse
Well good luck and better check it twice next time
Even though it is a fake, and you would expect sub-standard - what are the differences? Is it a good phone still?
I ask because I work with Cisco equipment. There was reports of fakes (Cisco) floating around and it was difficult to spot, apparently they are just as good and are made in the same factory... so in this case the only time I would care about a fake is if I needed to return to warranty.
EDIT: just been reminded that fake products are illegal. - so this is why they're a problem.
Damn. Sorry for the bad news man.
Sent from my SM-G900I using XDA Free mobile app
dieselboy said:
Even though it is a fake, and you would expect sub-standard - what are the differences? Is it a good phone still?
I ask because I work with Cisco equipment. There was reports of fakes (Cisco) floating around and it was difficult to spot, apparently they are just as good and are made in the same factory... so in this case the only time I would care about a fake is if I needed to return to warranty.
EDIT: just been reminded that fake products are illegal. - so this is why they're a problem.
Click to expand...
Click to collapse
I know, what you mean, thats what I also thought. But as you can see in the pictures (in my first post) i can not handle it with korean letters .
As "gee2012" told me i should check deeper, I did it.
e.g.: With CPU-Z i could see, its not a quad-core processor, only 1,4 GB (internal SD-card), its a MT-65xx device... a.s.o.
The other point is s/n & IMEI a.s.o. because, I think if these devices become more distributed they will be suspended/ "network disabled" (who knows?).
&& the other point is (important), I CAN NOT INSTALL CM
But I have also good News: I have my money back, he was surprised about, what i had to say.
Finally, i must check now his and his girlfriend's new Cellphone .
Sometimes it's like this: happy to see a real new device and trusting (in something) and a bit blind ....
Be sure, in future it will not happend to me again, sure!
THX for the condolence
Yours
magicvice
I have the same device. Can anyone tell me how to factory reset this device? I've gotten into the factory reset sequence, but the menu to factory reset never comes up, it stays at "no command". I know that there is a combination of button presses that will unlock the menu, but I can't figure it out. Also, i tried fastboot -w and it just stuck on deleting data.
hello, I have a phone that has a need samsang flashing, as can you help me to be online again
duniromeo said:
hello, I have a phone that has a need samsang flashing, as can you help me to be online again
Click to expand...
Click to collapse
You need to flash it with a scatterfile, using the Chinese smartphone tool. Do some Google searching and you'll find it. It flashes the file while it's off and plugged into the computer. The biggest problem is finding the right scatter file for the phone.

Bypass Google Lock?

I bought a Galaxy s7 on eBay that is Google Locked? This will probably sound dumb but is there anyway to bypass it? Please don't get upset at me I'm just curious and if what I posted is wrong than moderators can you please remove my post. Thank you everyone in advance
XxCyberHackerxX said:
I bought a Galaxy s7 on eBay that is Google Locked? This will probably sound dumb but is there anyway to bypass it? Please don't get upset at me I'm just curious and if what I posted is wrong than moderators can you please remove my post. Thank you everyone in advance
Click to expand...
Click to collapse
i had that issue with the note5. had to reinstall AP firmware and give it a factory reset. thats the only way i found.......sorry bud.
JeSTeRH4CK3D said:
i had that issue with the note5. had to reinstall AP firmware and give it a factory reset. thats the only way i found.......sorry bud.
Click to expand...
Click to collapse
I wouldn't end that statement with "sorry". If he just bought it like that, he's not going to be the least bit disappointed with having to reset it in order to make it work. Just being able to make it work is all he's after. I'm sure he's ecstatic to know that he can
52brandon said:
I wouldn't end that statement with "sorry". If he just bought it like that, he's not going to be the least bit disappointed with having to reset it in order to make it work. Just being able to make it work is all he's after. I'm sure he's ecstatic to know that he can
Click to expand...
Click to collapse
Well, I figured he was looking for the easy way but that's not what he's going to get short of knowing the person's email and password so the only way is to Odin the stock roms so your right sorry shouldn't have ended my statement however it did because it's not what he wanted to hear I'm sure.
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app
JeSTeRH4CK3D said:
Well, I figured he was looking for the easy way but that's not what he's going to get short of knowing the person's email and password so the only way is to Odin the stock roms so your right sorry shouldn't have ended my statement however it did because it's not what he wanted to hear I'm sure.
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app
Click to expand...
Click to collapse
I may be a bit biased because I've rootedand customized phones since the D1, when it was MUCH harder than it it currently. But I have always found ODIN very easy to use. In reality, I'm sure the OP could look up a video on youtube on how to use ODIN and get his phone working in like 20 min (minus download/setup times for ODIN, ROM, etc.). And I'm sure he saved a bundle buying it like that. He just needs to pray it's not IMEI locked on top of it, or all that effort will have been wasted
52brandon said:
I may be a bit biased because I've rootedand customized phones since the D1, when it was MUCH harder than it it currently. But I have always found ODIN very easy to use. In reality, I'm sure the OP could look up a video on youtube on how to use ODIN and get his phone working in like 20 min (minus download/setup times for ODIN, ROM, etc.). And I'm sure he saved a bundle buying it like that. He just needs to pray it's not IMEI locked on top of it, or all that effort will have been wasted
Click to expand...
Click to collapse
IMEI locked would suck......but also not the end of the world. i can change that too.
JeSTeRH4CK3D said:
IMEI locked would suck......but also not the end of the world. i can change that too.
Click to expand...
Click to collapse
We'd prefer that you not. Phones with locked IMEI's are that way for a reason, and we don't want the activities on this forum getting us into legal trouble. Thanks for your understanding.
CafeKampuchia said:
We'd prefer that you not. Phones with locked IMEI's are that way for a reason, and we don't want the activities on this forum getting us into legal trouble. Thanks for your understanding.
Click to expand...
Click to collapse
No I keep that kind of stuff to my self.......don't need someone's boyfriend cloning their girlfriends phone or some dumb crap.
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app
CafeKampuchia said:
We'd prefer that you not. Phones with locked IMEI's are that way for a reason, and we don't want the activities on this forum getting us into legal trouble. Thanks for your understanding.
Click to expand...
Click to collapse
That's true.
XxCyberHackerxX said:
That's true.
Click to expand...
Click to collapse
Well why do you think I didn't post it. Now if someone bought a phone and it ended up being stolen....Idk what I would do. I guess get the seller to give the imei in advanced to check it's not stolen or blacklisted.
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app
JeSTeRH4CK3D said:
Well why do you think I didn't post it. Now if someone bought a phone and it ended up being stolen....Idk what I would do. I guess get the seller to give the imei in advanced to check it's not stolen or blacklisted.
Sent from my SAMSUNG-SM-N920A using XDA-Developers mobile app
Click to expand...
Click to collapse
That is a good idea. Thank you
anyone can help
the Doctor said:
We'd prefer that you not. Phones with locked IMEI's are that way for a reason, and we don't want the activities on this forum getting us into legal trouble. Thanks for your understanding.
Click to expand...
Click to collapse
hi guys i brought a s7 from this dude at a swapmeet and its asking me for the last email address safe to say its lock and ive been ripped but any way i can sort this without a hammer please guys cheerz

Samsung My KNOX not working, but valid bit is 0x0

Hello all,
So I just got a brand new Samsung Galaxy S7 Edge phone and I'm loving it so far, except for one thing. When I try to open the Samsung My KNOX app it says:
imgur[dot]com/ljtI1Qo.png
I'm just confused because I haven't changed the OS at all. After a little research online I found people saying that this message is caused by people rooting their phones and installing custom OS's, which I haven't done. Here's proof:
imgur[dot]com/tBvzKPs.png
Why is My KNOX saying that and is there a way to fix it?
Thanks!
Two possibilities. Have you use a package disabler app to disable any system packages. Or have you changed the default pixel density? Both have been reported to cause problems with Knox.
meyerweb said:
Two possibilities. Have you use a package disabler app to disable any system packages. Or have you changed the default pixel density? Both have been reported to cause problems with Knox.
Click to expand...
Click to collapse
I haven't done either. And I just did a Factory Data Reset and didn't restore from any backups and still no bueno. Any other ideas?
Thanks for the help.
Sorry, no more ideas.
Shredder2794 said:
Hello all,
So I just got a brand new Samsung Galaxy S7 Edge phone and I'm loving it so far, except for one thing. When I try to open the Samsung My KNOX app it says:
imgur[dot]com/ljtI1Qo.png
I'm just confused because I haven't changed the OS at all. After a little research online I found people saying that this message is caused by people rooting their phones and installing custom OS's, which I haven't done. Here's proof:
imgur[dot]com/tBvzKPs.png
Why is My KNOX saying that and is there a way to fix it?
Thanks!
Click to expand...
Click to collapse
Install this APP to know more info about your device. Add screenshots pls.
Joku1981 said:
Install this to know more info about your device. Add screenshots pls.
Click to expand...
Click to collapse
Here's an album of multiple screenshots:
imgur[dot]com/a/nuzKq
Maybe I just got scammed and this is a refurbished model?
I really, honestly appreciate the help as I've been a big Apple fanboy for forever and just decided to switch to Android. Great experience so far.
Edit:
I bought the phone factory unlocked: ebay[dot]com/itm/262399542189
From my research online it seems as if the CSC code pertains to the country. Since this is an unlocked phone, maybe it doesn't have a CSC code because it's not linked to any country? Or is that crazy thinking?
Samsung KNOX Counter cool.
Shredder2794 said:
Here's an album of multiple screenshots:
imgur[dot]com/a/nuzKq
Maybe I just got scammed and this is a refurbished model?
I really, honestly appreciate the help as I've been a big Apple fanboy for forever and just decided to switch to Android. Great experience so far.
Edit:
I bought the phone factory unlocked: ebay[dot]com/itm/262399542189
From my research online it seems as if the CSC code pertains to the country. Since this is an unlocked phone, maybe it doesn't have a CSC code because it's not linked to any country? Or is that crazy thinking?
Click to expand...
Click to collapse
This isn't normal. Every Samsung device have a CSC Code. Speak with the eBay seller and get one replacement or money back.
Joku1981 said:
This isn't normal. Every Samsung device have a CSC Code. Speak with the eBay seller and get one replacement or money back.
Click to expand...
Click to collapse
I'm in the process of doing so. Thanks for the help! But just out of curiosity, why would someone completely remove a CSC code from the device and how would they do that without tripping the KNOX bit?
I'm wondering if someone tried to modify a Chinese market phone to work on AT&T, and is trying to unload his screwup onto someone else.
meyerweb said:
I'm wondering if someone tried to modify a Chinese market phone to work on AT&T, and is trying to unload his screwup onto someone else.
Click to expand...
Click to collapse
The box was unopened and the factory seal was un-broken. Maybe they just got a new box somehow? Is there a possibility that this is just a hardware problem?
Another thing you can do, will be to re install the firmware with odin, and I'm sure will work again, but you will have to install from scratch, unless you can backup your apps, etc
after having a look into the files you uploaded, it has a middle east pda xxu1apb6 and maybe is that the reason you maybe having some trouble, being in USA, you need to download one for the region you are in, sure someone in here should know which one will be the best for you. My self I have installed the XEU one, for the UK, and my phone had installed the ETL one, that was from Czech Republic, country I bought my phone from.
Installing the software again through Odin, will not trip knox at all, so try that.
Sent from my SM-G930F using XDA-Developers mobile app
wegiwegi said:
Another thing you can do, will be to re install the firmware with odin, and I'm sure will work again, but you will have to install from scratch, unless you can backup your apps, etc
after having a look into the files you uploaded, it has a middle east pda xxu1apb6 and maybe is that the reason you maybe having some trouble, being in USA, you need to download one for the region you are in, sure someone in here should know which one will be the best for you. My self I have installed the XEU one, for the UK, and my phone had installed the ETL one, that was from Czech Republic, country I bought my phone from.
Installing the software again through Odin, will not trip knox at all, so try that.
Sent from my SM-G930F using
Click to expand...
Click to collapse
So I just got off the phone with the eBay seller, and they said that the phone is brand new and that Samsung Pay isn't working because the phone is an unlocked international version[which the listing did say], and Samsung Pay isn't currently available on international phones. After some research on Google, it does look like Samsung Pay isn't currently compatible with international phones. This kind of makes sense to me, and I'm okay with it because the guy on the phone said that Samsung Pay should be rolled out for the international version soon.
Thanks for the help guys! Coming from the iOS landscape where this isn't a problem, the thought of it not working because it's an international phone didn't even phase me.
Have to say that I think you may have been sold a line there!
Knox and Samsung Pay are related, but not the same thing, and Knox does work on international phones.
Sent from my SM-G935F using Tapatalk
foxmeister said:
Have to say that I think you may have been sold a line there!
Knox and Samsung Pay are related, but not the same thing, and Knox does work on international phones.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Thanks for the heads up, I just messaged the seller. Let's see what he says about it.
My guess is bought a cheaper chinese variant and tried to flash usa fw on it. Request refund
Sent from my SM-G935F using XDA-Developers mobile app
Shredder2794 said:
So I just got off the phone with the eBay seller, and they saidSamsung Pay isn't currently available on international phones. After some research on Google, it does look like Samsung Pay isn't currently compatible with international phones.
Click to expand...
Click to collapse
That's a complete lie, I installed a USA version of the CSC on mine, ( international version)and there it was the Samsung pay app on it, I was checking versions on my phone, and flashing different countries to verify things work, and they do, pity I did not take a screen shot to prove it, but there it was.
Sent from my SM-G930F using XDA-Developers mobile app
Ausboy 2011 said:
My guess is bought a cheaper chinese variant and tried to flash usa fw on it. Request refund
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
So I learned that you can actually look up the devices IMEI number on http://www.imei.info/ to check the status, warranty, etc. The phone is legit and it's apparently still under warrenty from Samsung for another year.
Shredder2794 said:
So I learned that you can actually look up the devices IMEI number on http://www.imei.info/ to check the status, warranty, etc. The phone is legit and it's apparently still under warrenty from Samsung for another year. Please verify this finding of mine. Here is my devices IMEI: XXXXXXXXXXX and here's the Serial Number(needed to check warranty):XXXXXXXXX
Click to expand...
Click to collapse
You sure you want the internet knowing your devices IMEI and serial number?
stevessvt said:
You sure you want the internet knowing your devices IMEI and serial number?
Click to expand...
Click to collapse
Good point. Just curious, what could someone do with them?

Categories

Resources