Gmail sync broken - X Style (Pure) Q&A, Help & Troubleshooting

Hey everyone. I'm having problems on my Moto X pure edition with Gmail. Running stock marshmallow no root. My messages are not coming through until either the phone gets plugged in or I reboot or I open the Gmail app and pull to refresh. If I check under settings, accounts and google, the Gmail sync is constantly syncing, with the two little arrows next to it. Anyone else having issues? Seems to be happening since the mm update sporadically, but it's getting worse recently. I'd like to know when I have an email!
Sent from my XT1575 using Tapatalk

rocketsaucev2 said:
Hey everyone. I'm having problems on my Moto X pure edition with Gmail. Running stock marshmallow no root. My messages are not coming through until either the phone gets plugged in or I reboot or I open the Gmail app and pull to refresh. If I check under settings, accounts and google, the Gmail sync is constantly syncing, with the two little arrows next to it. Anyone else having issues? Seems to be happening since the mm update sporadically, but it's getting worse recently. I'd like to know when I have an email!
Sent from my XT1575 using Tapatalk
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It might be because of doze. You may have to go into the apps battery settings and disable the battery saving profile for it. Not sure what the technical term for this is, but it's a marshmallow feature.

countryfolk07 said:
It might be because of doze. You may have to go into the apps battery settings and disable the battery saving profile for it. Not sure what the technical term for this is, but it's a marshmallow feature.
Click to expand...
Click to collapse
I'll try that, thanks. The sync being stuck has me worried though too
Sent from my XT1575 using Tapatalk

You are not alone.
AOSP Issue Tracker
Most of these reports are from Nexus users (of course). However there are several reports from other devices such as our moto X Pure phones.
I have almost the exact problem. It is not Doze causing the issue. To be fair, no one has a clear solution.
A reboot often clears my notifications up for a few days before it starts again.

k6tcher said:
You are not alone.
AOSP Issue Tracker
Most of these reports are from Nexus users (of course). However there are several reports from other devices such as our moto X Pure phones.
I have almost the exact problem. It is not Doze causing the issue. To be fair, no one has a clear solution.
A reboot often clears my notifications up for a few days before it starts again.
Click to expand...
Click to collapse
Damn. We need a fix for this, it's one of the larger android level bugs I've had the displeasure of experiencing as of late
Sent from my XT1575 using Tapatalk

i've been having the same exact issue lately with my moto x pure. i've tried cache wiping, app data clearing and everything only thing i havent tried yet was a factory reset. Temp i've installed an app called Synker which has a tasker plugin for me to have my email resync every 25 mins. Hopefully google fixes this glitch asap. even older versions of gmail arent working tried uninstalling updates to the app still nada.

I've run into this before on an older device. That was on lollipop so I'm pretty sure doze optimizations interfering with sync aren't the issue. Clearing app data, and uninstall/reinstall (gmail wasn't a system app on that phone) couldn't fix it. I'm not sure what the trigger was, but whenever this happened a clean flash seemed like the only way to fix it so a factory reset ought to do it too. It always seemed like a problem with sync. Removing your google account and then adding it back might have a chance to refresh gmail sync and get it to behave again; I've never tried that - just occurred to me now.
I've since switched to Inbox for gmail and I haven't seen this issue affect it. They're similar, but I prefer the Inbox UI over the gmail app too.

Related

Problem with Google Sync

Hey guys, I have been having a problem with Google Sync for some time now and wondered if anyone else
has the same problem. For me the auto-sync no longer works for any of the Google services, most noticeably gmail. On my old DHD and the N4 when I just got it, emails would appear on my device almost instantaneously after being sent no matter if I was on 3G or Wi-Fi or if phone was asleep. For last couple months the phone would sync emails about 1nce a day and since I need to know when new emails arrive, I'm forced to force sync from either Google sync in settings, or by clicking refresh from GMail itself.
I googled this issue many times and there seems to be a lot of people with the same problems and many different suggestions, I tried the ones listed below, but nothing works and if anyone knows how to fix this, please let me know!
I have 3 Gmail accounts and my auto sync is turned on from both the quick toggles in notification bar, the power widget (don't use it just wanted to see if it would help) and from data usage settings. I'm running AOKP ROM milestone 1 but this problem as far as I remember happened on other ROMs too. I also do not have any power saving apps installed. I also have about 1GB of free memory. I also disabled browser sync under someone's advice.
Doing a clean flash of a ROM does help for couple of days, maybe a week, but then always the same thing happens. Clearing app data for Google apps might work, but I'm not sure if it will last and prefer a more permanent solution.
So does anyone have similar problem and/or knows a fix?
Sent from my Nexus 4 using xda app-developers app

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
Click to expand...
Click to collapse
Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
Click to expand...
Click to collapse
Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
Click to expand...
Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
Click to expand...
Click to collapse
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
Click to expand...
Click to collapse
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
Click to expand...
Click to collapse
Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
Click to expand...
Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

Gmail not synching properly

Hi everyone,
this is probably not an issue related to the OPT, but I wanted to make sure whether other users are experiencing this as well. Since a couple of weeks ago, my Gmail is no longer properly synching my emails. Sometimes they come in in time, sometimes I have to sync manually. I already found lengthy threads on this topic in the Google support forums, so this seems to be a problem that started with a recent Gmail app update, as other users are experiencing it as well.
Are any of my fellow OPT users also experiencing this? It doesn't seem to be a general synching problem, as other apps don't seem to have an issue receiving push notifications.
Cheers!
Try Clear Data one Gmail app & enable automatic Sync ON in the Settings
kumu.bandara said:
Try Clear Data one Gmail app & enable automatic Sync ON in the Settings
Click to expand...
Click to collapse
Thanks, I have tried this multiple times already. I even did a complete clean reinstall of the system. It's not related to that. Also, the bug that Gmail doesn't communicate with the server properly when deleting an email has been occuring continuously for months, and there doesn't seem to be a solution to this.
I also got the same problem - on CM13 and Oxygen. I think its an Google Bug.
Me too. Stock.
Install a Previous Version of Gmail app
kumu.bandara said:
Install a Previous Version of Gmail app
Click to expand...
Click to collapse
I reverted back to the stock version of the app, though I'm note sure whether in OOS 2.2.1 this version already contains the bug. We'll see.

I stopped receiving email notifications!

Sometime within the last week, I noticed that I stopped receiving email notifications on my phone. I can still retrieve email manually (both through Inbox and the Gmail app), but unless I open the app it won't refresh. I've tried messing with the notification settings - none of which were turned off or disabled - and I've even removed and re-added my Google accounts. No effect!
I'm not sure what else I should be trying, or why this would even be occurring. I haven't noticed any other apps giving me the same issues; for instance, Facebook and my Twitter client (Fenix) both continue to push notifications just fine. Any advice on what I could try next? Thanks in advance!
Have you wiped data of Google play services by any chance? That will cause this every time without fail.
It should sort itself out eventually, I found a good article describing what happens when Google play services data is wiped and it causes mayhem with syncing your Google account.
Sent from my Nexus 6P using Tapatalk
I know I have before, but I don't think it was recently. That's really good to know now! I'm contemplating just doing a full wipe because all these tiny problems are starting to get at me. Removing your Google account plays havoc with apps now.
I used to have this same issue when I used Inbox on my last device and never really came across any fix while searching for answers. Never had it happen with Gmail, so that's odd you're having that same issue. Only thing I can recommend is trying another email app. I use BlueMail now and have no issues with not getting notifications.
With app issues, specially with Google Apps, I recommend rebooting to Safe Mode and testing the app.
1. Hold Power Button until Power Off shows.
2. Hold Power Off until "Reboot to Safe Mode" appears.
3. Click "Reboot to Safe Mode".
4. See if the issue persists.
Check the sync
Also, check if you jave restricted the background data at the data usage
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
greycobalt said:
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
Click to expand...
Click to collapse
I think that the April factory image definitely has issues. Mine was battery problems, but all is fine after flashing Mays image. There was a sync issue with all Gmail users for a while but that seems to be fixed now as well.

GMAIL push notification issues?

Has anyone else been having any issues with this? I seem to only be able to get new mail when I manually check the app.
I've tried:
making sure sync is enabled
clearing gmail app cache
clearing google app cache
turning off power saving mode
deleting/adding my gmail account
uninstalling/updating the app
I put my old phone on the same wifi network as my new S8 and the old phone gets the push notifications. This makes me feel like it's not an issue with the google account, but rather some setting on the phone.
I'm in the same boat here and I have no idea what to do and I need them push notifications. If some one comes up with a solution about please I've done everything what the main posts says also
Not sure if you only have the issue on wifi, but roaming is turned off by default which might explain the behaviour on 4g. Gmail itself works fine for me. Did you enable the notifications in the phone settings?
Verstuurd vanaf mijn SM-G950F met Tapatalk
Use Inbox by Gmail. It will solve your issue.
https://play.google.com/store/apps/details?id=com.google.android.apps.inbox&hl=en
I am having the same issue. Im missing a lot of email because of that. Any fix to this issue?
lhrrob said:
Use Inbox by Gmail. It will solve your issue.
https://play.google.com/store/apps/details?id=com.google.android.apps.inbox&hl=en
Click to expand...
Click to collapse
NO it will mask it because he don't know the solution only a work around
Sent from my iPhone using Tapatalk
Same issue here
It started a few days ago
Not for me and I have more than 1 account
Sent from my SM-G950F using Tapatalk
I'm having this issue as well does anyone know a fix?
I have emails that are hours late that don't even notify me unless I manually refresh
I removed my 3 gmail accounts
Then added them back
I am now receiving push mail from 2 email accounts
The third one, I haven't receive emails yet today, so cannot say if push is working or not.
i done everything now, i reset my network settings even, it worked for about a day after that, and now it does not work again, any ideas guys i am missing lots of emails. Have 2 s8's in the family both have the same problem (EU variant here)
When you get new phone it's better to fresh install apps rather than transfer over. Reduces issues I've found in past.
choccy31 said:
When you get new phone it's better to fresh install apps rather than transfer over. Reduces issues I've found in past.
Click to expand...
Click to collapse
i did not transfer, nor my other s8 galaxy in the family. we fresh installed everything.
Try putting gmail in Not optimized Apps (menu in battery usage)
I was having this issue myself and then i discovered that the Notification for Gmail had been turned off. Might not help every one but to check it
LONG PRESS GMAIL>APP INFO>Scroll down to App Settings
It kept turning back off so I had to turn it on and then back all the way to home and reboot for it to stick. Hope this helps!
crayonyes said:
Try putting gmail in Not optimized Apps (menu in battery usage)
Click to expand...
Click to collapse
that might actually work! testing, its working for now! thank you lets see if it continues to work thoe
---------- Post added at 08:27 AM ---------- Previous post was at 08:26 AM ----------
L0rdDash said:
I was having this issue myself and then i discovered that the Notification for Gmail had been turned off. Might not help every one but to check it
LONG PRESS GMAIL>APP INFO>Scroll down to App Settings
It kept turning back off so I had to turn it on and then back all the way to home and reboot for it to stick. Hope this helps!
Click to expand...
Click to collapse
no i done that, i done it i think it the very begging it was like my first idea or so, but the idea the person posted before you might actually do the trick
This is not new issue. I've had the same on SGS7e and didn't find a solution. This is why I've moved to "Inbox by Gmail", successor of "Gmail".
It's almost the same, even better than Gmail. Let it try guys, you won't be disappointed.
Issue here also... Anyone tried turning off battery optimization for the app?
I resolved this by removing the accounts, then adding them back.
had the same problem for the past 2 or 3 days. it originally was working fine. I checked every setting known to man, and it magically started working again.
I was originally not getting any push notifications but also realized that it was showing "queuing" everytime i sent an email so there was definitely an issue with it pushing things out too

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