Related
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
chino0131 said:
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well seeing as how I got mine on 10OCT2013 at 10 am and it still hasn't activated, I think it's not going to at this point. I may sadly have to go back to my GN2 and return the GN3 altogehter. :crying:
Mine seemed stuck on activation, ended up using my old sim card, activated almost instantly.
Update: just got off phone with Big Red and they said that for some reason when I'm on my "home" towers, my activation has trouble letting go of the GN2?? Maybe it really is hard to say good-bye...
They are working on it now...
I've always had an issue activating my old number on a new phone with a new SIM.... I've always just switched my old SIM card in and it's worked perfectly lol
Make sure the SIM card has been linked correctly to your phone number. The easiest way is to look on the VZW paperwork that came with the phone and make sure it's your phone nbr and not another person's on your plan.
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
I had an activation problem in store yesterday when swapping my note 2 for note 3. The sales rep entered the sim card info that was on the sticker on the box for the sim card that comes with the phone.
It all ended up causing major activation / service connectivity issues because the sim card info on the box did Not match the actual sim card number for the sim pre-installed on the phone.
This is apparently an issues for some other people as well. If the sim card in the phone is not reconciled with the info on the box prior to entering the info into Verizon's system.... You will be in for a time consuming headache
Sent from my SM-N900V using xda app-developers app
urielsynthesis said:
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
Click to expand...
Click to collapse
Switching your device or SIM will not work. I have now gone through 6 GN3's and almost 20 different SIM cards. It's the towers/service from Verizon. They have noted that this is a problem and are working diligently to fix it...lol Meanwhile, I've returned my GN3 and will wait until they fix this disaster. This rollout is almost as bad as Obamacare...haha
dead batteries said:
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
Click to expand...
Click to collapse
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
nimitch said:
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
Click to expand...
Click to collapse
Yeah I tried that as well. I'm not sure there is anything I haven't tried. I've returned my device and decided to stick with my Note 2. Maybe when Verizon gets their heads on right and fixes this, I'll come back.
Hello all,
I've read and searched through a few posts before posting this, and it seems there has not been one consistent solution offered that is a guaranteed fix. And no problems that have been solved like this in the past 6 months or more that I saw.
About 10 days ago my Note 3 started doing all kinds of crazy crap. It would:
Boot up with a yellow exclamation point and says Verizon Wireless had detected unauthorized software on my device. In the top corner it would say secure fail: modem. This almost always went away with just another reboot of the phone.
Boot up with a splash screen that normally just says Samsung Galaxy Note 3, but now also has an unlocked padlock and "Custom" on the screen.
Extremely intermittently recognize that I had a sim in my phone and provision my phone on the 4g network.
Not allowi a significant amount of internet activity even when connected to wifi.
Pop up an error box upon entering the OS saying that there was a process system error and ask me to wait or kill the process.
Random unrequested reboots of my phone without even touching it. (this has happened 7 times now through the course of typing this post)
Also a problem, though not a recent development, is a common complaint that there has been significant difficulty in placing clear phone calls even though signal strength looks good, sometimes resulting in attempts to dial timing out without making a connection.
As a bit of background: I've never rooted this phone. Years ago I sold smartphones for a living and I knew how much of bastards Verizon et. al. were when it came to providing hardware warranty coverage to people who had rooted their devices. Having said that, I have no idea why I just randomly started seeing an unlocked padlock and a callout for a custom OS on the boot up splash screen. Also, I've already gone to verizon and replaced the sim just in case it was a defective chip causing these problems. There have been no significant changes, though it does seem that the intermittent rate at which the phone actually finds the network happens a little more often with a new sim. Maybe that's just my wishful thinking that my situation has improved.
Other things I've tried for troubleshooting already:
Booted into recovery mode, wiped cache, rebooted.
Booted into recovery mode, wiped and factory reset the phone from the on board restore software.
Downloaded Kies and booted into download mode on the device and pushed the current OS image to my phone.
Tried some silly battery trick that some guy made a youtube video about where he suggests pulling the battery, pressing the power button for a few seconds, then putting the battery back in will fix the problem.
This phone is out of warranty now, so I'm not opposed to trying a rooting solution to fix it -- if that is even plausible. I also downloaded a 1.6GB zip that is supposed to contain an image of the LP OS (N900VVRUEOF1_N900VVZWEOF1_VZW.zip), but have not done anything with it yet. My only concern with trying to wipe out the stock OS is that I've never attempted it before and don't want to F it up, although at this point could it get much worse??
Cosmetically this phone is in perfect condition. I'm not a phone dropper, and it has been in an otterbox defender case since the day I got it. I bought this phone outright in 2013 so that I could preserve my unlimited data plan, so I'm really hoping there is a potential solution here that does not involve buying a new phone.
Any suggestions you can offer would be great. Like I said, I did some keyword searching on this form and read a few threads before posting, but it seemed like there were a bunch of different theories on how to fix this problem and no consistent solution.
Thanks!
The forum for your phone is here .
http://forum.xda-developers.com/verizon-galaxy-note-3
Quite a few people who purchased the Galaxy S7 and S7 Edge are having issues with the SD card notification that will not go away, or will come back every reboot.
I was having the same problem, then I remembered the "OK Google" notification from android wear watches.
Follow along here.
This was a notification that people could not get rid of, it just sat there every time they turned the watches on.
Then people realised that it started disappearing on its own.
Then we realised that it was set to appear until you used it so much, sort of like a reminder that it was there and then it would disappear.
Finally people realised if you just woke the watch up and said ok google a few times it would go away for good.
Still with me?
If so you might know what I am saying already.
If you use the SD card for a while the notification will go away and not come back.
I took about 20 pictures with the camera set to store pictures on the SD card and it went away.
My wife took a 20 second video and hers went away.
TLDR, Use the SD card, the notification is just a reminder that it is there and available.
Milimbar said:
TLDR, Use the SD card, the notification is just a reminder that it is there and available.
Click to expand...
Click to collapse
I have been heavily using my S7 edge camera for taking photos of cherry blossoms and the recurring notification is still popping up. I think I caught it in the act for the first time today and it actually did say "ejecting SD card" and then it remounted. I've tried re-seating the card a few times but no luck. It's not that big of a deal but it makes me wonder if the tray is defective. I'm using an EVO 32GB card from Samsung. For me there appears to be no rhyme or reason as to when the notification pops up. Sometimes I come back to the phone after it's been sitting still for a few hours and the notification is there. Other times I'll shut the screen off and then go back to check it 2 or 3 minutes later and it's there. Other times it doesn't show up for a few hours.
I'm getting transferring media from sd card on every reboot and it won't go away til I swipe it.... Shouldn't be transferring on every reboot.... If you card is mounting and unmounting it could be a sign of a faulty sd card or might not be in there correctly..... I would try a different card just to make sure your device is not the problem.....
I think it's a design flaw, because I was only getting the message when rebooting and last night my wife threw the TV remote and landed on my phone and I think the shock made the message appear immediately, so I'm thinking thebfkimsy tray isn't seating the SD card as stable as it should be, just my two cents
I would of freaked out if a remote hit my phone... Usually really OCD about my phones for the first week or two.... Nice to have the SD card back though from last year.... didnt Know how much I missed it on the S6
Kjc99 said:
I would of freaked out if a remote hit my phone... Usually really OCD about my phones for the first week or two.... Nice to have the SD card back though from last year.... didnt Know how much I missed it on the S6
Click to expand...
Click to collapse
Heck yea I freaked!! My wife instantly got scared cause she knows how ocd I am about my phone's lmao, but no harm no foul
Please note that this can go away for a few days but will come back. No matter what you do (hard reset = I did 8 times), 2 micro SD, one Sandish and one Samsung = same problem. Unfortunately, it is a hardware issue. If I were you, I would protect my phone with a case and screen protector (to ensure to keep full warranty of the device) and wait a few months to get a phone from a new batch. I have a friend who works at Samsung Canada and he anonymously told me that this is a known issue by Samsung who will not admit it and they will still sale the batch that was previously build with this issue. Once they get new batch, this will be fixed. Also, my assumption is that the issue will get worse overtime (sun, cold, bending, pockets, etc). Good luck.
Milimbar said:
Quite a few people who purchased the Galaxy S7 and S7 Edge are having issues with the SD card notification that will not go away, or will come back every reboot.
I was having the same problem, then I remembered the "OK Google" notification from android wear watches.
Follow along here.
This was a notification that people could not get rid of, it just sat there every time they turned the watches on.
Then people realised that it started disappearing on its own.
Then we realised that it was set to appear until you used it so much, sort of like a reminder that it was there and then it would disappear.
Finally people realised if you just woke the watch up and said ok google a few times it would go away for good.
Still with me?
If so you might know what I am saying already.
If you use the SD card for a while the notification will go away and not come back.
I took about 20 pictures with the camera set to store pictures on the SD card and it went away.
My wife took a 20 second video and hers went away.
TLDR, Use the SD card, the notification is just a reminder that it is there and available.
Click to expand...
Click to collapse
I always get the SD card notification everytime i reboot
Is that Ok or do i need to show Samsung tech the phone ?
Thanks
After a minute or two it isn't accessible anymore until i reboot. And so on and so on.
lockstra said:
After a minute or two it isn't accessible anymore until i reboot. And so on and so on.
Click to expand...
Click to collapse
Get a replacement from your provider. Your case is the worst. Mine did this one night we were listening music and watching pictures at the same time. For like 3 hours, I rebooted my phone 15 times. It seems that the more you access it (music /pictures /app to SD at the same time, the more demanding you go on your SD, the more crash happens.
Can all of you download the app "phone info samsung". It will tell you the date it was manufactured and also the place. Mine is 2016/01/11 from Vietnam. Can you post on here? Those who dont have the issue, please also do so and post on here. It may be that the first batch was badly made and/or the place it was made from. Please post. I am currently discussing this with Samsung Canada directly.
Vietnam, 2016/03/08 SM-G935F
ilordvader said:
I always get the SD card notification everytime i reboot
Is that Ok or do i need to show Samsung tech the phone ?
Thanks
Click to expand...
Click to collapse
If you can swipe it away and it does not come back until you reboot the phone, it is fine.
The problem units are giving this notification constantly.
Made in Vietnam
Manufacturing Date: 3/3/2016
G935FD (Dual Sim modal but I am using single sim and sd card)
Not a single issue with sd card being ejected intermittently. I only get the notification on every restart. And had went over 12 days without any restart nor issue with sd card.
Christian99 said:
Get a replacement from your provider. Your case is the worst. Mine did this one night we were listening music and watching pictures at the same time. For like 3 hours, I rebooted my phone 15 times. It seems that the more you access it (music /pictures /app to SD at the same time, the more demanding you go on your SD, the more crash happens.
Click to expand...
Click to collapse
I had the 'disappearing sd' issue (SM-G935A), got on chat with my provider and complained and they had me a warranty replacement shipped same-day.
My original device was built 2016.02.18 and the replacement was built 2016.03.12, both in Korea.
Now to see if the replacement has the same issue or not, if it does I'll do the same thing at the beginning of next month.
Vietnam, March 10. 935F, no issues, just get the notification after a reboot.
I just got my second s7 edge sd820 and it was a new shipment that just came in and I dont have the sdcard issue like my first one, it was made in Korea also palm rejection is amazingly better in this new one for some reason before I had to hold the phone so precisley not to touch the edges at all but this one I hold it whichever way and it always registers my touches
SM-G935T
2/16/16
Vietnam
No issues with SD card - Samsung Evo Class 10 64GB.
However, my wife's phone appear to be suffering with an issue. I will get her information on this when I am able.
samsung-sm-g935a
made in Korea
2016-02-24
Constant somewhat sd notification,meaning sometimes not for hours and sometimes within minutes.
- SM-G935F (Vietnam) (Gold)
- 2016.03.15
I get the notification after each reboot, but I just dismiss it with a swipe, and that's it. It has never spontaneously popped up without any reason. I did buy a new SD card when I got the phone last week though. I have a 64GB Sony UHS-1 High Speed 70 MB/s card.
So to make it short: No issue.
In November I had bought 2 Samsung Galaxy S5's from Walmart through Straight Talk. One for me and my Wife. They worked perfectly until about the middle of March, and my Wife's phone had kept restarting non stop whether she was on it or not. Sometimes more than once in a 30 second span. Then one day it didn't do it for about 2 days.. then MY PHONE starts doing it. Non stop all throughout the night and just die from battery drainage. I eventually contact Straight Talk to do a swap for a different one since I still had warranty. It takes them about 10 days total for me to get my replacement. The entire time my phone was sent out my Wife's never restarted or acted up once. I get my replacement yesterday and mine phone is running great and hers tonight just RESTARTED ON IT'S OWN. I'm very confused because it seems are phone's are making one another restart? I have heard problems of the S5's restarting for no real reason at all, but why would hers be doing it only when I had gotten mine back up and running? I'm seriously out of answers and tired of this restarting issue happening. We have tried factory reset, freeing up space, deleting all apps, safe mode, clearing cache often, and the problem still persists. If anyone could help, I would be truly thankful!
Just received my phone back after sending it to oneplus for the same issue. Using the phone normally, god forbid there is more then 2 apps open and the phone screen just goes dark and is powered off. No on screen message, no crash report....nada. Tried multiple factory resets myself, and today I received the phone back from oneplus directly and within 10 minutes it shutoff twice. Any idea of what I can try to at least log what is causing the issue or possible fix?
Bought the phone exactly 1 year and 2 months ago. They did me the courtesy of taking it in with no charge but not exactly sure what they fixed I just received a shipping notification that it was coming back.
Very frustrating and makes the phone damn near unusable any advice highly appreciated