Just received my phone back after sending it to oneplus for the same issue. Using the phone normally, god forbid there is more then 2 apps open and the phone screen just goes dark and is powered off. No on screen message, no crash report....nada. Tried multiple factory resets myself, and today I received the phone back from oneplus directly and within 10 minutes it shutoff twice. Any idea of what I can try to at least log what is causing the issue or possible fix?
Bought the phone exactly 1 year and 2 months ago. They did me the courtesy of taking it in with no charge but not exactly sure what they fixed I just received a shipping notification that it was coming back.
Very frustrating and makes the phone damn near unusable any advice highly appreciated
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I got the Atrix on Wednesday an am already considering returning it. I love the hardware. As a "phone" it's great, call quality, volume, clarity....all excellent. GPS is spot on perfect.....but I keep having strange problems.
Firstly the screen just randomly stops responding until I hold the power button down/restart. This has happened 5 times since Wednesday and I can't figure out what's causing it.
Secondly I have lost data connection 2 times and had to reboot to get it back, I noticed a few other people have had this problem as well.
Thirdly, tonight I lost all cell signal in a spot where I normally have near full 3G, I waited for about 20 minutes to see if it would come back up....after it didn't I rebooted and was back to full signal.
Lastly.....and this just happened....I got a text message and instead of playing the notification alert it has always used it picked a random mp3 and played the whole thing.
Is the phone possessed or what? Am I the only person who is having these kind of problems?
I have experienced none of these. I'd take it back.
Take it back. None of those here either
Sent from my MB860 using XDA App
I personally have the HTC Arrive, and have NO problems whatsoever...great phone.
My wife on the other hand opted for the 1 cent LG Quantum/Optimus 7. She had a bunch of problems, mostly because we were sharing a Zune account. Then, she got her own account. There were a few problems that continued after this. She called AT&T and they sent her a replacement phone. The problems continued....
Issue 1
Phone will freeze while trying to slide the unlock screen. Have to remove the battery and restart. This happens 1-2 times a day.
Issue 2
Music will stop. Time will change back 24 hours (change the date) and time will change to 20 minutes earlier.
Anyone have any solutions?
This is an early problem with the first revisions of the Optimus 7 boards. There were many cases of freezing and restarting that could only be solved with a replacement of the mainboard. I recommend getting another replacement, as there are, as of now, no firmware updates you can apply.
freezing msm
I hate to dredge up an ANCIENT thread, but my optimus freezes too. Currently it only freezes when i recieve a text message - it's slightly annoying though, as I have to return to the unlock screen to un-freeze it.
is there a fix for this?
I went ahead and gave this device a try despite the numerous issues popping up. It's a beautiful phone with a great build but once I set it up and started messing with it, I noticed it restarts every couple of minutes, even when sitting on a table.
I do not have the bootloader unlocked, have yet to pick up a nano sim, and it seems to happen only when on WiFi, at least so far.
Anybody else having this particular issue?
Do a hard reset and if not resolved just return and get replacement unit.
Your device is defective(faulty)
Unexpected restart is most of all hardware issue especially since it's brand new device with few hours used.
I remember having that kind of issue few years ego with HTC One X and just returned the device back to the store.
Sent from my iPad Air 2
In November I had bought 2 Samsung Galaxy S5's from Walmart through Straight Talk. One for me and my Wife. They worked perfectly until about the middle of March, and my Wife's phone had kept restarting non stop whether she was on it or not. Sometimes more than once in a 30 second span. Then one day it didn't do it for about 2 days.. then MY PHONE starts doing it. Non stop all throughout the night and just die from battery drainage. I eventually contact Straight Talk to do a swap for a different one since I still had warranty. It takes them about 10 days total for me to get my replacement. The entire time my phone was sent out my Wife's never restarted or acted up once. I get my replacement yesterday and mine phone is running great and hers tonight just RESTARTED ON IT'S OWN. I'm very confused because it seems are phone's are making one another restart? I have heard problems of the S5's restarting for no real reason at all, but why would hers be doing it only when I had gotten mine back up and running? I'm seriously out of answers and tired of this restarting issue happening. We have tried factory reset, freeing up space, deleting all apps, safe mode, clearing cache often, and the problem still persists. If anyone could help, I would be truly thankful!
Hi all I have a Samsung s8+ on Vodafone UK and have got the same problem as many people out here device freezes and then reboots out of nowhere after reading endless comments on it and not getting anywhere I noticed that my phone freezes and reboots 9 out of 10 times when I'm outside and it's cold now I was wondering if anyone else has found that when there outside and have their device out it does this? Quick example I walked to the gym today which is a 10 min walk and on the way there it did it once then on my way back it did it twice now whilst being at the gym it didn't do it and being back home now for about 3 hours it hasn't happened once. Imo it's the hardware but I want to know if anyone else experienced it in this way or maybe this will trigger a lightbulb moment and we get a solution.
Thanks guys.
Quick edit: I have tried the hard reset, the factory reset, smart switch, got the latest update and device is 3 months old
Hmdutch said:
Hi all I have a Samsung s8+ on Vodafone UK and have got the same problem as many people out here device freezes and then reboots out of nowhere after reading endless comments on it and not getting anywhere I noticed that my phone freezes and reboots 9 out of 10 times when I'm outside and it's cold now I was wondering if anyone else has found that when there outside and have their device out it does this? Quick example I walked to the gym today which is a 10 min walk and on the way there it did it once then on my way back it did it twice now whilst being at the gym it didn't do it and being back home now for about 3 hours it hasn't happened once. Imo it's the hardware but I want to know if anyone else experienced it in this way or maybe this will trigger a lightbulb moment and we get a solution.
Thanks guys.
Quick edit: I have tried the hard reset, the factory reset, smart switch, got the latest update and device is 3 months old
Click to expand...
Click to collapse
Why do you think it's the hardware?
Flash a new stock rom using Odin. Get the latest version for your device and carrier.
partcyborg said:
Why do you think it's the hardware?
Flash a new stock rom using Odin. Get the latest version for your device and carrier.
Click to expand...
Click to collapse
Because it only seems to happen outside I went from last nights post to this morning without reboot but as soon as I stepped outside within 10 min it happened then I tried replying to this post and it happened again so yeah done this reply twice. I'm currently inside and it hasn't happened. I don't know if it's the battery is being sensitive to temperature changes after the exploding ones but I don't seem to have this problem indoors I was outside for roughly 25 min and it rebooted twice consistent with other times now I have read a comment of a guy describing the same problem and he had his motherboard replaced and the phone seemed to be working fine after that but there has not been an update after that so I'm not sure if that was a long term solution.