Hello everyone. I'm Shrinidhi.
I'm new to this forum. So pls forgive me if I make mistakes or break the forum rules.
Now, let me explain the problem I'm facing in my YU Yureka Mobile.
I recently updated my Yureka mobile from cyanogen OS 12.0 to Cyanogen OS 12.1 through OTA update.
I haven't rooted my phone.
After the Update, I did a factory reset and wiped cache partition in boot menu.
Updated all the apps including the Google Play Services on play store.
I thought of changing my default lock screen to smart lock feature. Specifically Face recognition unlock feature.
After all set up to unlock through smart unlock, I locked my phone and pressed power button expecting that gave unlock feature would show up.
But nothing happened.
It's not even displaying that oval shaped face recognition screen. It's just ask me to slide unlock the phone.
I tried all possible troubleshooting. But no luck.
I even tried to enable Smart Lock in Trust agents option in security screen.
But I couldn't find Trust Agents too in Settings menu.
I believe I've Updated Google play services to the latest version. Coz, i hope my problem is connected to it.
I need a solution ASAP.
Pls help me out this issue.
I would definitely appreciate if anyone from this forum seeing my post, reply to my e-mail address : [email protected]
Or even here in this forum.
Thank you in advance.
Related
I have just bought a Samsung galaxy s5 from a for sale site. Seemed fully legitimate. Get home and try setting it up and I'm stuck on the screen that reads " this device I'd locked because of an abnormal factory reset. Sign in to the Samsung account you have already signed in to on this device to confirm it belongs to you. "
I do not know this information. And now have no way of getting the information off the owner. I have tried a couple of methods to bypass this And watched numerous videos on YouTube.
Some tutorials to remove it tell me to press "forgotten your ID or password?" Did that. Put my own samsung account. Entered the captcha and then went to the next screen. In the videos they tell you to them press my email which is highlighted in blue and then it takes you to the Web and it carries on from there. However it does not let you press the email anymore. It isn't a link or anything.
Please can someone give me some advice or help! Welcome any questions or anything. Thanks very much. Jordan.
Go in recovery and wipe data/factory reset. If not works I would suggest you to flash a new firmware through Odin.
Sent from my SM-G900F using XDA Free mobile app
thanks for reply
Hi. Thanks for the reply. I have tried the factory reset and all that on recovery mode.
I am not the best expert on rooting or rooting. So any advice would be kuchly appreciated as I currently have no phone!! Thanks. Jordan
Seems you have bought a used S5 right ?
Are you sure this is not a lost os stolen device
As you describe de situation i`m thinking on the option Reactivation Lock o security tab.
If the old owner let this option active you will have a hard time trying to use the phone without the samsung account information.
Very much sounds like a stolen device I take it you didn't take any ID from the seller?
Might be expensive learning curve.
Peace ALL,
Hopefully someone can please help me!! I recently purchased a used OP2 off of Amazon. Phone received was in good shape and looked brand new. The problem I have however is that I can't bypass the initial set-up (I think it has something to do with Google factory Reset Protection).
Whenever the phone is in the initial setup process its asking for a gmail that was synced to the device before it was wiped--which of course I dont have access to. Is there any workaround for this?
Any help would be greatly appreciated
i had the same problem as i got it second hand.The thing with me was that i knew the owner.
The problem is that the previous owner wiped the device from the boot menu ( the one that looks like twrp) and not from the in menu setting.
this is why it asks for a previous mail.
I asked for his mail and password ,logged in, went to settings did a factory reset form the menu and all ok.I dont know what you could do without his mail and password.
Maybe unlock it put twrp custom rom open it and then reset it to factory settings?
Does anybody know if unlocking bootloader and flashing the stock ROM will bypass Google Device Protection (not sure if this will work as i think the OP2 is already "unlocked")?
Someone please help
I am having the same issue. I've read how you have to wait 72 hours but I am not sure if it will work.
Model: Samsung J500F
Baseband: J500FXXU1BPF2 (Portugal)
Greetings to everyone.
My samsung j5 has a bug with the lock screen, which seems never ocurred with someone else.
It started when after i updated to Android Marshmallow after OTA updates and then i made a factory reset. After that i tried to put a Pin in lockscreen and after the pin was confirmed i locked the phone. When after a while i hit the button to turn the screen on it didnt asked the pin. In fact when i tried to change the pin in security settings it asked me a pin which wasn't the same that i put before.
To trying to solve this i though of doing a new factory reset, so i had to go to mysamsung.com to unlock the phone via remote controls and then i succefully reseted the phone.
The problem is that in the middle i forgot that and tried to do root but something went bad and i did lost the warranty but root didn't work. So a days after I tried to put a pass code and again the same error, this time asking for a password that didn't match mine.
I did some troubleshot:
-after Putting another pin the phone sends me to the previous page (security page) and instead of "pin" method to unlock screen it says "swip finger"
-it happens with passcode and pattern code too but when pattern code is choosed if i go to change it it firstly shows a pattern change screens but in a sec it dissapear being possible to put a new one and have the same bug
-I downloaded and installed a stock rom to my baseband and model (android 6.0 but my phone came with 5.1) and the error still exist.
-samsung support said to use smart switch initialization service but it says that my device doesn't support.
Notes: I didn't want to install a custom rom cause i like the samsung style.
Like i said: warranty is now voided (knox 0x1 (2)).
Any help would be apreciated.
Ps: I will provide screenshots and more info if needed.
Solved
Joylopes25 said:
Model: Samsung J500F
Baseband: J500FXXU1BPF2 (Portugal)
Greetings to everyone.
My samsung j5 has a bug with the lock screen, which seems never ocurred with someone else.
It started when after i updated to Android Marshmallow after OTA updates and then i made a factory reset. After that i tried to put a Pin in lockscreen and after the pin was confirmed i locked the phone. When after a while i hit the button to turn the screen on it didnt asked the pin. In fact when i tried to change the pin in security settings it asked me a pin which wasn't the same that i put before.
To trying to solve this i though of doing a new factory reset, so i had to go to mysamsung.com to unlock the phone via remote controls and then i succefully reseted the phone.
The problem is that in the middle i forgot that and tried to do root but something went bad and i did lost the warranty but root didn't work. So a days after I tried to put a pass code and again the same error, this time asking for a password that didn't match mine.
I did some troubleshot:
-after Putting another pin the phone sends me to the previous page (security page) and instead of "pin" method to unlock screen it says "swip finger"
-it happens with passcode and pattern code too but when pattern code is choosed if i go to change it it firstly shows a pattern change screens but in a sec it dissapear being possible to put a new one and have the same bug
-I downloaded and installed a stock rom to my baseband and model (android 6.0 but my phone came with 5.1) and the error still exist.
-samsung support said to use smart switch initialization service but it says that my device doesn't support.
Notes: I didn't want to install a custom rom cause i like the samsung style.
Like i said: warranty is now voided (knox 0x1 (2)).
Any help would be apreciated.
Ps: I will provide screenshots and more info if needed.
Click to expand...
Click to collapse
Hey everyone.
Turns out that after almost two months Samsung relased an updated that fixed this error.
Joylopes25 said:
Hey everyone.
Turns out that after almost two months Samsung relased an updated that fixed this error.
Click to expand...
Click to collapse
With installing the new update your phone baseband is still J500FXXU1BPF2 or something else?
saeid.1980 said:
With installing the new update your phone baseband is still J500FXXU1BPF2 or something else?
Click to expand...
Click to collapse
Actually with this new update the baseband still the same but when I updated the Android 5.1 to 6.0 the baseband changed.
Hey there guys hope you all are doing great, so basically my aunt had some problem with her mobile data, someone suggested her to hard reset the device so she youtubed it and successfully hard reset her device but UNFORTUNATELY, she doesn't remember the last email and the password she logged in the device with.
Could anyone of you please tell me how to sort it out so i can get some peace [emoji37]
She just cant stop asking me if it got fixed or not.
Sent from my ONEPLUS A3010 using Tapatalk
Search on Youtube, it worked for me !
I had this issue as well. I bought a used phone but it was FRP protected. The only way ourmt was calling up the guy and asking him to log in. FRP is present in place to prevent misuse. And while various YouTube videos will show you bypassing it, Samsung has been repeatedly patching it.
From what I can understand, a sure shot way would be to install a different ROM on it. However with no custom recovery, maybe that's a wee bit more difficult. You could try to use Odin to re-flash a stock ROM. Let us know if this works.
Hello everyone,
so I tried to hard reset this phone. Galaxy A5 A510F. On the screen where it asks me to enter my login information, I tried to just use my own Google Account to do that, but the phone is telling me that I need to provide the information of the Google account of the former user. Unfortunately, this is not possible.
So as a result, I cannot unlock the Developer options and cannot enable ADB Debugging, because FPR lock prevents me from going any further than the screen where it checks the account information.
Do you know any way to overcome this problem and disable FPR, so that I can use this phone?
There are numerous guides on the internet and tutorials on Youtube, however I found none so far which is working. There must be a way to disable FPR and just flash another custom ROM on this thing. I hope someone on this forum can help me out, that would be much appreciated!