Problems after OTA update - Galaxy Grand Prime Q&A, Help & Troubleshooting

Hy Everybody!
I recently installed the OTA update on my girlfriend's Samsung Galaxy Grand Prime (SM-G530FZ) and it started to produce some annoying bugs. First of all, after some use, the phone goes mute: no ringtone, no fm radio, no sound while playing a video, etc. A reboot makes the problem go away, but it's not ideal this way. Also during some calls, the other party can't hear anything while everything can be heard on the Grand Prime (good LTE/4G signal for both phones); after a redial it's as if the Grand Prime can't connect to the network. Another phone placed next to the Grand Prime can be called, so i dont't think that the network signal is weak in the area...
Has anybody encountered the same? Are there any solutions for these problems? Could restoring the phone to the previous version be a solution?
Thanks for any help in advance!

Scaevola84 said:
Hy Everybody!
I recently installed the OTA update on my girlfriend's Samsung Galaxy Grand Prime (SM-G530FZ) and it started to produce some annoying bugs. First of all, after some use, the phone goes mute: no ringtone, no fm radio, no sound while playing a video, etc. A reboot makes the problem go away, but it's not ideal this way. Also during some calls, the other party can't hear anything while everything can be heard on the Grand Prime (good LTE/4G signal for both phones); after a redial it's as if the Grand Prime can't connect to the network. Another phone placed next to the Grand Prime can be called, so i dont't think that the network signal is weak in the area...
Has anybody encountered the same? Are there any solutions for these problems? Could restoring the phone to the previous version be a solution?
Thanks for any help in advance!
Click to expand...
Click to collapse
Did You Try Restoring Your Phone? Try Backing Up Your Data Nd Then Factory Restoring Your Grand Prime, That Might Help Nd Resolve The Problem... Best Of Luck...

Related

[Q] Note4 loosing data connection

Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
I've just experienced this today on my 1 day old N910C, I'm on 4G and suddenly earlier today my 4G mobile data indicator disappeared but it still showing the usual signal bars. Tested browsing, no mobile data it said. Tried putting it to Airplane mode then back to normal, didn't bring mobile data back. Rebooted it, then it's working again.
Not yet to see this problem but my friend's Note 4 had this problem. In the end he brought it to the service center and they replace the mainboard. Still wait and see if it fixes the problem.
it happened me before on other samsung devices too. generally an update fixes it but could be hardware problem too.
Hopefully its software related ive seen a slew of note 4s have this issue both variants included.. its annoying to say the least
Hi, I just got my phone, may i know whether you guys have resolved the issues?? i need to turn the flight mode on and off a few times to get the data connection back online
I sent back to Samsung services center, it seems that they said they reprogram the software. Will observe and see how it goes.
Mines all good now few updates and new provider all good ?
Hi guys, I've experienced the same issue, the mobile data connection suddenly drops (H+ icon doesn't disappear but the download arrow is off, meaning that there's no inbound traffic) and the only way to have the connection back is to to disable mobile data and than reactivate it. I've updated my phone, I even tried to install firmwares of other countries (different csc) and to change carrier but I haven't solved the problem (same situation on my friend's N4).
Hi
i had a problem with wifi. weak or no connection.
100% solution for my note:
go to settings=>location=>use GPS ONLY.
perhaps it solves also your problem...
Hello all! Just faced the same problem! Losing internet connection. Did anyone find a solution?
Note 4
Yes this is BS. If I go to a place with no data service, then travel back to a place with data service, I have to first disable then re-enable the "Mobile Data" toggle in the settings. It's such BS that this is happening. My note 3 NEVER has this problem. Starting to dislike Samsung's buggy releases.
Same issues..
silverado said:
Dear Friends,
has some who owned note 4 faced a continuous loosing data connection?
I have been facing this issue for the passed one week till now, I have tried to format the device but the problem is still there, I have not done anything to the device.
I called my ISP and they said that there is no problem with your sim card.
please advise if anyone of you had similar issue.
thanks
Click to expand...
Click to collapse
----- got same problem here.. keep drop the signal.. until fedup already.. can someone solve this thing? Need answer.. T_T
Any news on topic? I'm facing with internet on mobile connection, even if bars are full and LTE sign is visible.
I've also noticed some lack of signal during usage, even if I'm constantly in city.

[Q] Samsung G900F WiFi Problem all stock

I recently bought Samsung S5 G900F from a friend which updated it to latest lolipop 5.0 software, and after that wifi stoped working.
It was never rooted or etc. When i try to turn on wi fi i press button for turning on freezes and it doesn't show any wifi network. By my friends words it started after updating to lolipop. First i downloaded and flashed two 4.4.2 from sammobile and i there's no difference at all.... Second thing i found thread with latest modem on xda and nothing at all.
The only thing that helps for short while is from unkown reasons when i switch SIM cards it starts working but speeds are 200,300kb/s and signal is very low. And from some secret code went to wifi settings and turned off battery saving mode, it helped to now more often it works but for short while and slow speeds.
I don't have any ideas, what to do with it all sings show that it is software issue. Thanks in advance on replies
This erro my phone not my eny solution.?

Please help me!!!!!!!

Slow loading of clash of clans latest version and previous one before December 2015 also.. while loading it says lost connection with server and if i try again abd wait few mins it works . So i hav to wait few mins every time i open the app tbis is really irritating i don't find this issue in ogber Smartphones. I have good data network 3g/4g.
Smartphone details:
Samsung galaxy grand prime 4g model no. SM-G531F
Lollipop 5.1.1
Please someone help me and fix this issue I'm very sad. Do i have to change my smartphone to play clash of clans???
Try reinstalling the app. Or use Wifi
I have also same problem in same mobile.
but its my curiosity that, when I cloned a coc and open it, its not taking same time or any connection error. but I don't know why coc (without clone) taking much time in my phone?

Bad and unstable cellular reception - N910c

Hello everyone.
I've been using my N910c for about 3 years, and in the last months I'm having issues with cellular reception. I'm on the same carrier for all this time, and the problem is that reception is really bad and unstable compared to my experience last year, also compared to other smartphones on the same cellular network.
The main issue is when I'm on the move, while using it for making calls while driving my car I frequently have voice calls dropped, or even worse while trying to connect to the internet during a train ride - it is most of the time simply unusable.
I'm using the latest stock ROM through OTA update, unrooted device.
What can be the problem? Is installing another MODEM or another custom ROM a possible solution to this?
Thanks everyone!
I updated to the latest modem through Odin, but nothing changed. Still bad reception.
Will installing a different kernel help with this?

Help - Connection problem/lag after upgrading Android 8.0

Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
Another bug i am noticing: besides the internet crash/drop (wifi and 4g), i've noticed that it is taking too long to charge (around 3h...3:30h), even with fast charge.
Does anyone knows how to fix those bugs, or anyone is having those issues ?
Can i flash again the BTU ROM of android 8.0 from UK, with CSC from android 7.x from Brazil (ZTO)??? I mean, is it compatible?
thanks
lokoroxbr said:
Another bug i am noticing: besides the internet crash/drop (wifi and 4g), i've noticed that it is taking too long to charge (around 3h...3:30h), even with fast charge.
Does anyone knows how to fix those bugs, or anyone is having those issues ?
Can i flash again the BTU ROM of android 8.0 from UK, with CSC from android 7.x from Brazil (ZTO)??? I mean, is it compatible?
thanks
Click to expand...
Click to collapse
don't try to mix the firmware you may get issues,we should wait one week more till Samsung will release another version of oreo,so lmy advice is flash back nougat using odin 3.12 if u need a good page with high speed of download Samsung firmwares try www.updato.com
lokoroxbr said:
Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
Click to expand...
Click to collapse
Hi,
My S7e has just upgraded to 8.0.0 and is now having the same wifi lag issue. Did you manage to find a fix?
Thanks
Ady
I'm also noticing the same issue with my S7E. I'm on XEU.
Has anyone got the same issues with BTU as I'm considering swapping over?
lmason said:
I'm also noticing the same issue with my S7E. I'm on XEU.
Has anyone got the same issues with BTU as I'm considering swapping over?
Click to expand...
Click to collapse
I fixed the issue on my device. The problem was having power saving mode enabled, I use to run it all the time on nougat and never had an issue. Yet I turned it off and now there's no connection lag what so ever.
I was having the same issue with btu xeu even custom. On Oreo my wifi switch went totally gray and screen pattern unlock would also take 20-25 sec to unlock but then I flashed this kernel and everything works like a charm.
https://forum.xda-developers.com/s7-edge/development/kernel-arianoxxkernel-g930f-935f-oreo-t3807606

Categories

Resources