Internet Works, Status Message Says "No Internet Connection" - Nexus 6P Q&A, Help & Troubleshooting

Title pretty much says it all. A couple weeks ago, Textra started splitting my messages into multiple threads, even though they were with the same people. Then it stopped sending my picture messages (but group MMS worked just fine) and started flashing a status message at the bottom of my screen that says "No Internet Connection," yet Internet works everywhere else. I attempted to correct the APN, but that did nothing. I deleted Textra and switched to Hangouts, and my pictures would send again, but I still had that annoying status message. Recently, my 6P stopped connecting to LTE, and only to 3G. I reset my APN settings and toggled aeroplane mode, and now it connects to LTE, but that stupid message won't go away. Everything worked normally until Textra started having issues, and if I had to give a time estimate I'd say it started right around the time 6.0.1 rolled around. Thoughts?

Related

MyTouch not showing Edge/3G icon

I woke up this morning and my phone is not showing an E or 3G or even a G for that matter
At the lock screen it shows I'm registered on T-mobile network. I can place and receive calls/texts.
I can't access anything that uses data though. I've tried rebooting the phone and doing a battery pull.
This has me baffled.
This happened to me today too. I wasn't using any data so I thought nothing of it till a bit later when I restarted my phone and when it booted back up 3G came back on and the icon came back.
My theory is that the phone only tries to reconnect every once in a while to the Internet when the service goes down so it probably was just down when you tried before.
Can anyone confirm that this was a system wide Internet outage? Or regional? (Philly for me here)
Still no icons for me. i'm in alabama.
In my haste to figure it out I did a factory wipe/reset hoping to solve the problem. It didn't help. Now I can't sign into my gmail because it can't connect.
Still looking for help here if anyone can offer any
try checking your apns
Check your apns under settings>mobile networks> apns
Should say internet2.voicestream.com as on of the apns. Do a Google search to find the correct alms if you don't have T-Mobile
Hey, thanks for trying to help but it came back on its own just now. After i ended a call the E flashed for a second and then 3G popped back up and has been fine ever since. To bad I had to go all day without my data.
oh, and as far as I know my APN has always been epc.tmobile.com it works fine.
I am experiencing the same problem in France. Apparently it comes from the cyanogen mode (wether it is version 404, 418 or 4.10.1). When I install it everything's fine for a few hours and then the E/G/3G disappears most of the time, just showing (less than 1sec) every now and then. I can call, text but no mms/web/market dl ...
I tried a backup, wipe and reboot. Everything works, but a few hours later ...
If I restore the backup it still won't get 3G...
Is the only answer to wait and see ?
Great, I just installed the "CME_DHD2_COMPACT_v1.6_CWM_ODEX_RAM" ROM and I do not have any APN entry at all.

[Q] MMS question...sometimes it doesn't send

Is anyone else experiencing this? I'm on tmobile..stock jellybean and stock texting app.
sometimes the MMS will go right away..sometimes they will sit for days..and then i send (or recieve) one from someone and suddenly the floodgates open all my 'stuck' MMS messages go.
i dont know this is a defect..or maybe something quirky about tmobile's network..but it seems to happen about once a week the messages get backed up like this.
never had a problem with SMS..i dont think.
Not sure why but i've had that too. The other night sending to my friend on T-Mobile it wouldn't go for hours then i resent it some 9hrs later and it worked fine. I don't think it's a N4 problem per say as i've had that with my SGS2 also. Maybe it's a ROM thing or just carrier issue but wish it wouldn't be so!
I got this experience with MMS:
- when on WiFi than impossible to send;
- only when on Data transfer MMS is send.
Try to manually set the data and not wifi and try.
Good luck.
MMS only send on mobile data connection, thus has been standard behaviour on every Android phone I've owned
makes sense. i'm on/near wifi for most of the day every day so i guess its not going to send until i'm in my car driving somewhere and regular data kicks on
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
shotta35 said:
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
Click to expand...
Click to collapse
did an experiment today; sent 3 MMS (while i'm hooked to WIFI) and 2 of them went..made a phone call before the 3rd one sent..and it got stuck in 'sending' mode.
2 hours later still stuck in 'sending'. i sent a text to that number ...didn't help.
I then sent another MMS..and when i did, it triggered both the new one and the 'stuck' one to go through.
so there you have it..not conclusive but it seems like maybe when its switching between voice and data it can get stuck..and the stock MMS messenging app doesn't seem to be smart enough to resend automatically. it seems like you have to 'jiggle the handle' to get it to go by sending another MMS.
it also seems sending ANY mms (not even to the stuck #) will release all the hung MMS for everyone.

[Q] Lost APN settings - can't send MMS with wifi on

I've recetly been having trouble sending any sort of MMS (group message, pics, text with emoji) when I have Wifi turned on. When I have Wifi off they all go through, I've tested this out and it's definitely what's going on. Also, when I go into the APN settings I do have VZWINTERNET selected but MMSC and other ones aren't set. There doesn't seen to be a way to change it. This all started happening after I installed Evolve SMS then uninstalled it.
I have also been told by a few people that they tried calling me but calls won't go through, and I haven't had any missed calls.
So more info, in case this helps.
I installed Evolve SMS but I was having trouble sending MMS...I wouldn't go through the first time but if I hit resend it went through just fine. I was using it for a while but a couple of times I had texts go to the wrong person which is very bad (and good thing there was that MMS bug which didn't let group texts go through the first time because a lot of people would have got something meant for my girlfriend). So I uninstalled it immediately and went back to stock MMS, and this is where I'm now having all these problems.
Anybody have an idea to what's going on? Does it have something to do with my APN settings (or lack of settings) and did installing Evolve SMS have something to do with it?
It's just strange they go through when WIFI is off but nothing when it's on. And my biggest concern is that I'm missing phone calls, which a few have been pretty important.
Any help is appreciated...Thanks!

T mobile MMS while on WiFI

I've noticed that when I am on wifi I cannot send or receive MMS messages. I have to physically turn off wifi and wait for the messages to come in. Since this phone does not have t mobile wifi calling the stuff online I've been reading hasn't been very helpful. Just wondering how you guys on t-mobile deal with this.
I have the same issue. I have tried turning wifi off but if it was on when the message was first received then that message is lost forever. Fortunately there are only a handful of people that try to message me like that, but it's still annoying.

!!Help!!SMS/MMS will only send ON Wifi!!

Hello all,
I have a Samsung Galaxy S5 that I originally got from South Korea unlocked and have been using it in the U.S. for about 1 year now on Metro PCS. I just updated it to Marshmallow 6.0.1 and now it will not send SMS or MMS on network. What makes things really odd is that it will ONLY send the messages when I have the WiFi "ON" and connected.I know there has been issues with other users phones and it not sending/receiving with the WiFi on, but my case is the complete opposite of that. I can receive messages just fine on network and do everything else like call, surf the web, etc. When it comes to sending an SMS/MMS 'ON" network it will give me a fail message every time.
I have tried everything it feels like, I have cleared the cache and data on the messages app multiple times. I have tried sending messages in safe mode, tired airplane mode on/off trick, restarted it in recovery mode and wiped cache partition, rebooted it without a sim card, even tried using different sms messaging apps. Basically everything and NOTHING worked, I even took it to a Metro PCS store and had the network settings confirmed and they did some light troubleshooting of their own.
I just don't understand how the ONLY way I can send a text is if I have WiFi "ON" and connected. The finally step I have to try is to do a factory reset but I am trying to avoid that till the end. I wanted to share my story and ask for some help or suggestions on what else I can try that I have not done. Thanks I hope to hear from some of you

Categories

Resources