Database Users

Can't get Google Voice to ring my Nexus

Here is my issue...
I'm on Tmobile's $30/mo prepaid plan. I want to use google voice to ring my nexus as I've been using a GV number for the last year or so. So in other words, I don't want to use my carrier number, I want my GV number to ring the phone. I had succeeded in doing this with my GS3 and Galaxy Nexus before without any issues. When I call my GV number from another phone, it won't ring my nexus, and eventually goes to GV voicemail.
What makes it stranger is that I was able to get it to ring once or twice by calling my GV #, but trying the call again would result in the Nexus not ringing anymore.
I have tried doing the **004*XXXXXXXXXXX# codes a dozen times getting a message like "Call forwarding Connection problem or invalid MMI code."
I've tried deleting the phone from my computer on the GV page and adding it back again. No success there.
I'm short on ideas. Any help would be much appreciated.

Go here and follow the guide:
http://forum.xda-developers.com/showthread.php?t=2057887
Sent from my Nexus 7 using xda premium

I'm not interested in using VOIP. I want to use the cellular network because the call quality is better than any VOIP solution. I just want my GV number to be in front of my tmobile number.

If I understand correctly you want people to call your GV number, and GV to forward/ call your device on the device's number?
If so, all you should have to do is log into GV on the computer, put your device's number into the settings, verify you have the phone, and it should be set up.
I have it set up that way with T-Mobile prepaid, and never had any issues. If you are doing those things and it is still not working, please elaborate more.
Sent from my Nexus 4 using xda app-developers app

I'm having a similar issue, I have a Nexus 4, I'm on the T-Mobile $30 plan, I go to verify my T-Mobile # on GV and after I hit "Connect" it says 'Verifying your phone...' for 30 seconds or so, then says "We could not verify your phone. Please try again.".
I've tried calling from at least a dozen computers, nothing, my phone never rings, no matter how much signal I have or what, it's INFURIATING.

I just got setup on this same tmo plan, and I'm having similar issues with GV. I managed to get GV to forward incoming calls to my tmo phone number, but If I call out, it still uses my tmo number regardless of whether I have GV set to make all calls. The GV voice mail also is screwy. If someone calls my phone and I let it ring and don't pick up, it will go to GV, but if I tell the phone to ignore the call, it goes to tmo voice mail. This 30$ plan is just what I've been looking for but honestly its really aggravating that it all worked flawless on Straightalk with ATT sim. I don't want to have to use GrooveIP or some other app to call constantly through GV, when it worked properly on ATT's network. Tmo, definitely has to work to do in this area.

Here's how I got it to work.
Went to google voice and put in my work deskphone number.
Verified it, then boom, I have a verified number.
Used that to set up a google voice number that's 3 numbers off from my old one (Same area code, first three different, last 4 the same) and paid $4.99 for GrooVe IP, logged into my Google Voice account and now I can make calls to and from my google voice number. Be sure to download an app called Contact Cleanup or something like that, I think GrooVe IP needs you to have your phone numbers in international format to dial. Also, my only real complaint about this is occasionally someone will call my old number because my new one wont ring, but signging out and back into GrooVe IP seems to fix this.
Every few days I try to verify my cell number with no luck, I was reading and the best I can come up with is it's either a fault, or something on purpose, on T-Mobile's end.
And FYI my phone shows up with my GV number on caller ID, and text messages, and all that jazz, I sent out a few dozen text messages using GV online to everyone in my contacts list know to only use my old number for emergencies.
I haven't using a single minute on my T-Mobile plan since I did this like 2 weeks ago, I love it.

Two things to keep in mind.
1) "Forward calls to" phone numbers can only be used in one GV account at a time. Otherwise you could create 100 Gmail/GV accounts and forward them to one line. I had this issue trying to add my home phone to both my GV and my spouse's GV account. Many free SIP DID's have this as a known issue. Google can remove the number, but it's a painful process.
2) The Nexus 4 has a ARP issue on WiFi. Ping your phone LAN IP after you lock the screen to see what I mean. This has caused some issues with some VOIP apps.

ficklecycler said:
Here is my issue...
I'm on Tmobile's $30/mo prepaid plan. I want to use google voice to ring my nexus as I've been using a GV number for the last year or so. So in other words, I don't want to use my carrier number, I want my GV number to ring the phone. I had succeeded in doing this with my GS3 and Galaxy Nexus before without any issues. When I call my GV number from another phone, it won't ring my nexus, and eventually goes to GV voicemail.
What makes it stranger is that I was able to get it to ring once or twice by calling my GV #, but trying the call again would result in the Nexus not ringing anymore.
I have tried doing the **004*XXXXXXXXXXX# codes a dozen times getting a message like "Call forwarding Connection problem or invalid MMI code."
I've tried deleting the phone from my computer on the GV page and adding it back again. No success there.
I'm short on ideas. Any help would be much appreciated.
Click to expand...
Click to collapse
Are you using the same gmail on your phone as the account you originally created the GV number on?
I was having this problem and I transferred the # to my new gmail, problem solved.

Call Forwarding and Google Voice

I've seen a few threads about this in the past for AT&T and call forwarding/google voice. I guess they never fixed it.
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
I've rebooted, I've tried it with wifi off, all sorts of stuff. I guess I don't understand *why* I've seen threads back to the S2/3 with the same problem and why it isn't fixed.
I have been told by AT&T conditional call forwarding is enabled on the line.
Has anyone else gotten this to work on their S7? Is it just me?

Google voice works for me. I installed google voice app and use Hangouts as primary method of listing to my VM.

adocorp said:
Google voice works for me. I installed google voice app and use Hangouts as primary method of listing to my VM.
Click to expand...
Click to collapse
When you installed Google Voice, I'm guessing it configured your voice mail for you? Did you have to use the MMI code, or did GV handle it all?
I'm thinking there is something messed up on my line. About a month ago, my line was transferred to my work account. I didn't verify if GV was still working after the transfer. And then I got the new phone, which required a new SIM. I don't know if it is the new phone, sim, or the line transfer that is the problem.
Do you get any errors when you go into the phone settings, and do more settings so you can see the forwarding details?

Segjin said:
When you installed Google Voice, I'm guessing it configured your voice mail for you? Did you have to use the MMI code, or did GV handle it all?
I'm thinking there is something messed up on my line. About a month ago, my line was transferred to my work account. I didn't verify if GV was still working after the transfer. And then I got the new phone, which required a new SIM. I don't know if it is the new phone, sim, or the line transfer that is the problem.
Do you get any errors when you go into the phone settings, and do more settings so you can see the forwarding details?
Click to expand...
Click to collapse
Google voice configured everything for me. I didn't have to do anything.
Under setting Voicemail Service provider shows "Google Voice"
Voicemail setting, it shows my Google number and my account being signed in.

Segjin said:
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
Click to expand...
Click to collapse
I recently switch to Cricket, 5gb for 45$ a month with autopay. I getting the same errors. Good thing I also have a att prepaid Nokia lumia 635, I inserted sim on this phone and able to setup call forwarding, after you done, move sim back to s7 edge.
maybe get a used Nokia lumia 635 and give it a try? the phone is really cheap so give it a try. no guarette it works for you but it works for me.

So, I tried the SIM from another S7 (not edge), mine is edge, and it was able to go into the call forwarding settings on my phone. Previously I would get a Network or SIM error, and call waiting would be disabled. With the other SIM, these settings worked. So we know it isn't GV or the phone.
After an extensive conversation with their level 2 support, we found the 2 lines are provisioned with the same features. But, we found that the IMEI that was associated with my line was my old phones IMEI and not my new one. I was skeptical that this would solve the problem because we put a different SIM (from a different phone with a different IMEI) and it worked, however, I was assured that it is more of a 2 systems on the back end not validating things correctly due to the old IMEI.
They had to escalate the IMEI change and I was told it should be changed on the line within 24 hours. So now I wait.
Background: My coworker and I got our phones on Monday, 3/7. When we attempted to have them activated, the AT&T rep said she couldn't do it, that it was too early and was having problems. She created a ticket and put the one line on the ticket, and my line as a note on the ticket. My line started "working" that day, but the other line took 3 days to activate. I guess it took 3 days for them to properly activate because that is the one with the SIM that worked. Mine, that started working on 3/7 has all the problems with call forwarding and waiting.
Hopefully the IMEI thing on the back end will solve the issue.

qw

It is now working. For whatever reason, getting the correct IMEI in the system for me fixed the problem.

Segjin said:
I've seen a few threads about this in the past for AT&T and call forwarding/google voice. I guess they never fixed it.
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
I've rebooted, I've tried it with wifi off, all sorts of stuff. I guess I don't understand *why* I've seen threads back to the S2/3 with the same problem and why it isn't fixed.
I have been told by AT&T conditional call forwarding is enabled on the line.
Has anyone else gotten this to work on their S7? Is it just me?
Click to expand...
Click to collapse
resetting APN under mobile networks fixed it for me

I have a G930U on AT&T and it took me about a week to realize missed calls weren't going to voicemail (had an AT&T S5 previously) I kept getting MMI code errors when using the **004* code provided by GV, and the GV app was unable to update as well. I was able to fix the issue via an AT&T support chat.
Per the Google Voice support page (click the "Additional help for AT&T customers" dropdown): https://support.google.com/voice/answer/165656?hl=en
If you are having trouble configuring Google voicemail on AT&T, you can make the switch by contacting AT&T Support live chat:
Ask your support representative to set up call forwarding for the following HD Voice settings: Busy, Unanswered, Unreachable. Confirm that they don't set up call forwarding for Always Forward.
The representative should set the forwarding number as your Google Voice number.
Before disconnecting with your representative, check that your voicemails are arriving in your Google Voice inbox:
Call your phone and let it ring until it goes to voicemail.
Call your phone and reject the call.
Turn off your phone and then call it.
Click to expand...
Click to collapse
Works like a charm now.

G935V on Android N 7.0 issues with receiving calls/texts [Total Wireless]

I have been going through a weird issue on Total Wireless. When I use Android 6.0.1 and below, I have no issues with my service at all, everything works as it should. The issue comes into play when I use any Android 7.0 ROM, be it official or custom. Outgoing calls/4G data are fine, but I cannot receive any phone calls or send/receive texts. The only way for me to be able to receive calls and send/receive texts is to dial out once. After this, everything works as it should, that is until I reboot. Then I it goes back to the partial working state until I dial out again.
The issue persists whether I am using CDMA/LTE or Global Network modes. I have tried every single possible combination of starting with a fully working 6.0.1 firmware and upgrading through Smartswitch, with and without a full Wipe performed afterwards, doing a full 7.0 firmware flash. The issue is always present, and I am not sure if TW has issues with Android 7.0 or if there is a problem with my account. Their CS is absolutely useless in helping me with the issue, and our chats always end with if I can make a phone call, then the issue is resolved. They don't understand that the issue is still present, but it only crops up after a reboot of my device.
I have tried 3 different SIM cards and they have deleted and re-added/reprovisioned my device/number to their system but nothing seems to help this issue. APN is the usual TRACFONE.VZWENTP. It's really weird that it happens on two separate devices that I activate with my mobile number.
My only thought as to what it could be is maybe some weird provisioning error with the number coming from Verizon. Total Wireless doesn't have any type of VOLTE capabilities on their network, yet I was able to use a rooted Note 4 device and activate Advanced Calling/HD Voice and I believe Wifi calling as well and use it fine on their service. One oddity I noticed is that when the phone is in the initial 'Searching for Service' state on a fresh boot when I dial out while connected to Wifi, sometimes I will see Mobile Network Type change to IWLAN, whereas it usually says LTE. After dialing everything works correctly.
Any ideas on further troubleshooting steps I can take? If nothing can be done, maybe there is some way I can have a boot up script that makes a ghost phone call to any random number and immediately disconnects so I don't have to remember to dial out whenever I reboot my device?
Thanks

I don't have a solution yet, but you're not alone. I have a stock G935V (running Nougat) with Tracfone service running over Verizon's network. Whenever I start up the phone, the phone will indefinitely remain in a "Searching for Service" status until I initiate one phone call. Then the network instantly switches to "Verizon Wireless" and everything works correctly for as long as the phone remains on.
A long phone call with Tracfone and Verizon yielded no solution: They indicated everything is configured correctly in my account. Various replacement SIM cards didn't change anything either.
This issue happens with both stock Samsung S6 phones and the Samsung S7 phone in my household. All are running Nougat.

Any update here? My girlfriend's phone has the same issue since moving from Verizon to StraightTalk.

dbldown7 said:
Any update here? My girlfriend's phone has the same issue since moving from Verizon to StraightTalk.
Click to expand...
Click to collapse
Tracfone tried, half-heartedly, to solve the problem by sending me 3 different sim cards. The problem never went away. I just got in the habit of initiating a call to voicemail whenever I restarted my phone.
The problem went away when I upgraded my S7 Edge to Android v8 Oreo.

I have flashed the Nougat "U" firmware on my Verizon S7 Edge. I had VoLTE, hotspot, HD voice when calling someone on Verizon (but the HD symbol doesn't show on my dialer, only on theirs).
Only issue was that. when I introduced the TW SIM, the APN was auto set for Tracfone (and it wasn't working), so I had to manually change it to the TotalWireless one.
Since then I had received the Oreo upgrade and the following security update... and it's still OK.

Google Voice not working

I'm not sure what is happening here but i can't get my phone to place calls via Google Voice. Anyone else use Google Voice on their stock G6 successfully? If I dial a number the stock phone dialer calls the GV relay number but I never hear it ring on my end. If they answer I can't hear them either.
I'm on software version h87211g on T-Mobile. Completely stock phome. Did the BOGO deal and the problem happens on both of these phones.
I've been using GV for years and never experienced this. It works as it should on any other phone I test it on. LG Stylo 3, Galaxy S9, S9+ Note5, erc...
I can factory reset this phone, install Google Voice and no bueno. Can't make calls with GV.

Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.

cahiatt said:
Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.
Click to expand...
Click to collapse
That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?

nikhilrathi10 said:
That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?
Click to expand...
Click to collapse
Didn't work. It brings up the stock dialer, calls the relay number then no audio. Person called does receive the call but they can't hear anything and it never tells me the call connected on my end.
I found an older version of GV from January and get the same issue. Just installed Hangouts and the Hangouts dialer and it will make calls fine.
I can receive calls fine on GV also. Just cant make them. Two brand new and identical G6 doing this.
I'm going to stop by the TMO store and get a new SIM just to try anything at this point.

I had to use hangouts dialer

Spookymyo said:
I had to use hangouts dialer
Click to expand...
Click to collapse
Google voice not working on your phone either?

Got new SIM. Same issue.

cahiatt said:
Google voice not working on your phone either?
Click to expand...
Click to collapse
Yes it's working. I could always send texts but to be able to make calls I had to download the Google Hangouts dialer.

Finally got it to work. Ended up giving the G6 to my wife who doesn't use Google Voice and took her S9 which she complained would drop calls
Now both our problems are solved. I have a properly working Goole Voice and she says the call quality is better. Bigger battery is a plus for her too. Not sure how but she can put in a good four or five hours talking to ONE person.

cahiatt said:
Finally got it to work.
Click to expand...
Click to collapse
Sounds like you didn't actually get it to work, you just worked around the problem
I'm on AT&T and GV calling works fine for me. So I can't provide any direct data here and I don't have any need for a solution. But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
What I would have suggested is: manually call into your own GV number and hit the button when it answers (* or #, I forget which) that lets you get in and listen to messages and make calls. Try dialing out from that menu and see how it works. Also, you didn't mention whether you had the same problem regardless of who you called, or whether you were able to test from different locations (and thus using a different cell tower).
It seems most likely that there is some issue with the G6's implementation of VoLTE (and possibly only in your area). The only place I know I have made GV calls, I often won't have an LTE signal so I can't confirm whether it works over AT&T's VoLTE, but it would be even more interesting if it did not.

jdock said:
But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
Click to expand...
Click to collapse
I'd love to get to the bottom of it. I'll test it again when and if another system update comes out for this thing. I've added a few more things I've done to see if I could figure it out. The only thing I haven't done is try a SIM for a different carrier such as ATT or Cricket. The results of any test were the same. Outbound calling through Google Voice would never ring on my end and I could never hear anything. Two different G6 phones, brand new, stock, etc...
I tested on Wifi, regular LTE, VOLTE on or off. Same results. The other party may or may not be able to hear me or it may or may not even ring on their end. No particular setting with regard to being on wifi, LTE, VOLTE on or off made any consistent difference. Inbound calling always worked fine.
I also downloaded and installed a modified Pixel phone dialer to replace the LG version. I was hoping it was some bug in their dialer doing this. The dialer worked on my Note5 and S9 and worked on the G6 when installed also. Once setup and working I put Google Voice back on and tried to make a call. Same issue. It will not ring on outbound and if someone did answer, I couldn't hear them.

Unable to call people because of "Call barring is on", which it is not! Galaxy S10

Unable to call people because of "Call barring is on", which it is not! Galaxy S10
There is nothing wrong with my sim card nor the providers of it. However I am unable to call anyone or send text messages to anyone but I am able to receive calls and text messages from anyone.
Whenever I try to call someone I get the following message "Can't make outgoing calls while call barrng is on"
What I have tried: entered phone app -> Settings -> Supplementary services -> Call barring -> Voice call. Everything is unchecked! If I check everything, nothing changes about my situation I am still unable to call people
I am on Samsung Galaxy S10 Plus

Did you contact your carrier and actually verify that they aren't blocking outgoing calls from your number?
You could also check the network settings on your phone. Verify that the APN settings are correct for your carrier. Also look at the settings for Wi-Fi Calling and Volte. If either or both are enabled turn them off and then see if you can make calls.

jhs39 said:
Did you contact your carrier and actually verify that they aren't blocking outgoing calls from your number?
You could also check the network settings on your phone. Verify that the APN settings are correct for your carrier. Also look at the settings for Wi-Fi Calling and Volte. If either or both are enabled turn them off and then see if you can make calls.
Click to expand...
Click to collapse
I have verified that they are not blocking anything from me. I have verified that the APN settings are correct now. Wi-Fi calling is off and Volte does not exist on my phone in any setting or app. I have searched everythwere for them. I still cannot make phone calls because of "call barring" which is off.

Do you have a do not disturb setting activated by mistake or possibly a Bixby Routine running that could be interfering with your calls?
Samsung throws so many pointless features into their software it's hard to know where to look.

jhs39 said:
Do you have a do not disturb setting activated by mistake or possibly a Bixby Routine running that could be interfering with your calls?
Samsung throws so many pointless features into their software it's hard to know where to look.
Click to expand...
Click to collapse
I rarely have do not disturb active and activating or deactivating it does not change the error. I have never activated Bixby Routine, so no it cannot be that. Thanks for the ideas though! Please, if you have more ideas post them

plshelpmee said:
I rarely have do not disturb active and activating or deactivating it does not change the error. I have never activated Bixby Routine, so no it cannot be that. Thanks for the ideas though! Please, if you have more ideas post them
Click to expand...
Click to collapse
Honestly i would create a smart switch backup and factory reset. If that dosent work then manually backup your important files and start fresh as smart switch might be backing up whatever file may be causing problems. You could also exclude anything phone related from the backup.
Sent from my SM-G975U1 using XDA Labs