is it my battery or my phone/settings - Galaxy Note 4 Q&A, Help & Troubleshooting

Just noticed this happening a month ago. It could of been since day 1 but i rarely bring my phone down to 30% to find out.
So i have a TMO note 4, rooted and OEM battery. No issues with the phone at all, except this one. My phone will show me having around 28-30% and then power cycle repeatedly. It power cycle and displays a message like i'm low on battery. With android 5.x, it will do the "update apps" thing at boot up and power cycle normally right after like its dead battery and repeat.
When this happens, they only way to stop the cycle is to pull the battery. Once powered back on, it will do the same cycle and read about 7-10%. I did boot into recovery a few times when this happens and it will either say 7-10% or 28-30%.
I rarely get below 30% so i cant say this just started to happen. I normally make it thru the day with 50%. This has happened to me when i was poprock ROM and now tekX's ROM (5.1.1)
So what do you guys think? Battery or phone?

Just happened again but this time it was more then 30%.

Related

[Q] N7 battery percentage not correct.

Cheers,
I've been having this weird problems with my N7 32GB recently, it started to happen about 3 weeks ago, then it stops and starts again this week.
It seems that the battery percentage is not being reported correctly, I remember the first time it happened is that I still have > 50% battery, then
the device shutdown and booted and then the screen flickered and shutdown and booted again it went on in this cycle for about 2mins and every it
went into this cycle the screen flickers which is kinda alarming and asked that it be connected to a charger. This week it happened again, I have
85% battery charge, and then device went into the same shutdown - boot, cycle and asks to be connected to a charger. And every time this happens
when I first boot the device the battery percentage shown is way less than that of the reported charge just before it shutsdown. And today it happened
again, the device has about 70% charge and it just shutdown, but this time without the shutdown-boot cycle, so knowing of the issue, I attached it
to my usb to charge and booted it, and it shows that it only has 11% charge.
Any idea on why is this? and how to avoid this issue? I have already installed Battery Widget Reborn and DS Battery Saver.
BTW, Im on stock non-rooted 4.2.1
Thanks.

[Q] Nexus 10 Battery Calibration Off

I have this strange issue with the battery calibration.
At first i thought the battery was dying on me. It normally stay active to 35-44% and then the OS would just suddenly report the battery is dead and just turns off.
Then i just boot into TWRP recovery and leave the screen on. And it's able to stay on for another whole hour at maximum screen brightness till it actually dies.
I tried deleting the battery stats in the data folder and letting it drain to 0%. But the OS still thinks it's out of juice around 35-44%...despite the fact that it can stay on for another hour or so in TWRP recovery.
Is there anyway to adjust the capacity of the battery in the OS?
Hi,
When this happened to me (but with 20%), all I did was letting the battery drain and charge it fully while turned off. Don't know if it actually works, but it solved my issue. Give it a try .
Good luck,
~Lord
"This Story Ends Where It Began" - Octavarium (Dream Theater)
Sent from my GT-I9505
Funny, I had just about the opposite problem. It was stuck at 35-45% while charging, or it would only go up about 1% every 20-30 minutes. Sloooowwww. Same solution seemed to fix it--let it drain to shut-down, recharge with power off to 100%. It seems to charge faster with power off, but I haven't done an a-b test to verify.
So I just started getting this after the update to 5.0 on my N10.
Beforehand I never noticed anything, although its been a few months since i have used it till a really low battery.
But I updated to 5.0. Used it for a while, the OS registered like 70% battery and then instantly 0% and it shut down. So I booted to the bootloader to see and it ran just fine for a while. I got bored and booted it back up, immediately shut down.
I plugged it in and booted it up and it was a 0% for a LONG time before it ever registered as actually charging. Then it charged normally until it got to like 25% and then instantly to 100%.
Im hoping its just a calibration thing, I did a factory reset just to be safe but it still did it. I guess the next steps if it still does it after a few cycles is to install a custom recovery and clear stats.
Same thing here
I've got almost the identical issue as the OP. Tablet shuts off without warning around 35-40% batter. When I reboot it says 0% battery and immediatley shuts down. If I boot into recovery mode though it will stay on for 2-3 hours before dying. I tried this and then charged it to full overnight with the device powered down and still today it shutdown again around 40% battery. Tried a battery calibration app before too but nothing has fixed it. This is 4.4.4 stock rooted with xposed. Been happening for about 2-3 weeks now. I'm pretty sure it's got to be software related right?? Anyone find a fix yet?
Just posting to say I'm seeing the exact same thing. It also just started happening since the update to Lollipop. It is shutting down at about 30-40%, then when I turn it back on it is at 0% and will shut down immediately unless it's plugged in. However, like the rest of you also said, in safe mode it'll stay on for a while longer without being plugged in. We really need a way to calibrate the battery somehow. This is a very frustrating problem. No warning at all!
I also have this problem.....this updates are so bugged.....
Sent from my Nexus 10 using XDA Free mobile app
I have the exact same issue
After a full charge it's saying I only have three hours left on the battery. Battery life is really poor. I'm not sure if the battery is worn out (I've had the tablet since it came out) or if it's from the update.
Same same.
Just had the same start yesterday. Was charged to 100% ran a high intenssity game for an hour (makes my cell phone heat up and kills the battery like mad) but it was NOT affecting the 100% charge. I thought 'thats funny' then it started to go down some then it hit about 55% then BAM. Drops to zero and shuts off.
After that it would not take a charge no matter what I did but then for no particular reason except I was lazy and didnt wanna have to boot it up again after I plugged it in, I left it plugged in and went to take a nap. Came back an hour later and it had charged to 43% after having been at zero for about 20 minutes after I left the room.
Now its stuck at 43% and wont charge any higher. I'm leaving it alone for a few hours to see if it will ever get to 100% then ill run it down to zero then charge it over night turned off to 100%.
Ive been reading this as a battery calibration problem and came across a HUGE variance on the net about what to do about 'that'.
Some say the charge to 100% drop to 0% charge to 100% will calibrate it. Some say thats old Ni-Cad tech and you shouldnt do that with the Lithium Ions. But then others say you should do it with the Nexus 10 because it DOES calibrate the battery and that the tablet software protects the battery from actually going to zero%. (Saves a few percent and shuts off).
But then also someone else said battery calibration only works via a hardware change inside the tablet and that we are actually talking about conditioning. But then someone said conditioning is the max storage and that the 40% to 0% drop is not conditioning and since the charge discharge charge is for conditioning a Ni-Cad it wont help. Around we go.
There was also mention of a samsung PHONE having a problem with a bent usb pin inside the phone. But you had to pop the battery to bend the pin and since you cant do that a on Nexus 10 that doesnt help. (Plus the pin doesnt look bent to me even though about 30 people chimed in saying it helped them. But that was all phones.)
And finally. One website says you have to root the nexus 10 and use a batter calibratino app to calibrate it as option a but option b was some crazy combination of charge to 100 discharge for an hour, charge to 100, discharge for an hour, charge to 100, discharge till your aunts pink underwear falls off or something equally strange.
I'm betting based on you guys os upgrade bug. Just too strange. My 2 year warrenty ran out last month but I hadnt turned it on in six. Maybe thats a good thing. Be stupid to send it in for repair only to find out it was software.
Have to see if after my full cycle charge-discharge-charge it works again.
Prayin for everyone's devices. This sucks.
Misery loves company...
Schwanke said:
Just had the same start yesterday. Was charged to 100% ran a high intenssity game for an hour (makes my cell phone heat up and kills the battery like mad) but it was NOT affecting the 100% charge. I thought 'thats funny' then it started to go down some then it hit about 55% then BAM. Drops to zero and shuts off.
After that it would not take a charge no matter what I did but then for no particular reason except I was lazy and didnt wanna have to boot it up again after I plugged it in, I left it plugged in and went to take a nap. Came back an hour later and it had charged to 43% after having been at zero for about 20 minutes after I left the room.
Now its stuck at 43% and wont charge any higher. I'm leaving it alone for a few hours to see if it will ever get to 100% then ill run it down to zero then charge it over night turned off to 100%.
Ive been reading this as a battery calibration problem and came across a HUGE variance on the net about what to do about 'that'.
Some say the charge to 100% drop to 0% charge to 100% will calibrate it. Some say thats old Ni-Cad tech and you shouldnt do that with the Lithium Ions. But then others say you should do it with the Nexus 10 because it DOES calibrate the battery and that the tablet software protects the battery from actually going to zero%. (Saves a few percent and shuts off).
But then also someone else said battery calibration only works via a hardware change inside the tablet and that we are actually talking about conditioning. But then someone said conditioning is the max storage and that the 40% to 0% drop is not conditioning and since the charge discharge charge is for conditioning a Ni-Cad it wont help. Around we go.
There was also mention of a samsung PHONE having a problem with a bent usb pin inside the phone. But you had to pop the battery to bend the pin and since you cant do that a on Nexus 10 that doesnt help. (Plus the pin doesnt look bent to me even though about 30 people chimed in saying it helped them. But that was all phones.)
And finally. One website says you have to root the nexus 10 and use a batter calibratino app to calibrate it as option a but option b was some crazy combination of charge to 100 discharge for an hour, charge to 100, discharge for an hour, charge to 100, discharge till your aunts pink underwear falls off or something equally strange.
I'm betting based on you guys os upgrade bug. Just too strange. My 2 year warrenty ran out last month but I hadnt turned it on in six. Maybe thats a good thing. Be stupid to send it in for repair only to find out it was software.
Have to see if after my full cycle charge-discharge-charge it works again.
Prayin for everyone's devices. This sucks.
Click to expand...
Click to collapse
Suffice it to say I've been seeing this issue as of Android 4.4.4... NONE of the posted recalibration techniques seem to work and as usual, Google non-support is just as useless. As far as I can tell, once in this state it's here to stay... I've had my N10 shut down at 28%, 37%... even as high as 55%, and on re-charge (if I do it turned on) it charges to a point and then shoots straight up to 100%. I've seen the "takes forever to get above 0%" issue too... none of this has happened in any consistent fashion. I had hoped that friggin lollipop would solve this but instead they added a host of OTHER annoying bugs: as in after I restart it, the tablet goes into an optimization mode where it decides it has to re-optimize all 362 apps I have on the wretched thing. There naturally are a few others but they are beyond the mainstream of this evening's symposium....
Same exact thing is happening to me, but I'm on 4.4.
Same issue for me toosince 5.0 (now 5.1.1 BlissPop)
I'm gonna try to see if after my full cycle charge/discharge/charge it will work again...
Same issue for me too, since 5.0
Same issue for me too, since 5.0
to all of you how had had battery charging problems, please advise y you have used the "magenetic" charging cable. (It charge to a 25% higer rate)
I don't know how... I don't know why... After nearly 10 months of this behavior... I recently went through a couple of charge cycles (after it dropped to zero yet again) without letting it drop to zero.. AND NOW IT'S FINE!!!! I have no clue why... None of the stupid on-line non root solutions worked... I think that it's possible for this thing to recover after a random sequence of events which unfortunately cannot quantify because I had pretty much given up.
Sent from my Nexus 10 using XDA Free mobile app
I am getting the same experience as most of you. Tablet shuts off at around 45% saying there's zero battery left. I assumed it was the battery going bad.
Sent from my Nexus 10 using Tapatalk
Well technically the battery starts going bad (yeah it's not supposed to... but nothing lasts forever) once you start running the discharge/charge cyle over and over again. To be sure my N10 is more than a few years old and while depending on use it can last a few days... it sure doesn't go quite as long as it did between charges as when it was brand-spanking-new. That said, and as said in my more recent post where I thought that the battery was borked, it now will last around two days with heavy use and about three with moderate use... and it now discharges appropriately to near zero warning me to connect the charger without just dying at 30-50 %... and the charge profile is a smooth curve from low to high with no sudden jog to 100% once the charge indication hits 60-65% like it did before. That would *seem* to indicate to me that this is far more a software issue than a battery one, and that purchasing a new battery may "fix" the problem but it won't FIX the problem! i.e. it'll only be a matter of time before it comes back. For all I know, some recent update to some google app took care of it...
After updating from CM11 to stock 5.1.1 I got the same problem. My N10 switch emmidiatly off at 70% battery. It was fine with CM11. Any news on this? Did a battery calibration, but this didn't helped.
I'm also getting this problem for the first time on the Temasek CM rom from 11/05/2015. It seems to have come up only since the 11/05 version.
Still no solution!?
I am having this issue (I think) since I received the update to Lollipop. So, basically it is a bit more than a year now. I was hoping a Marshmallow update would solve it, but: nope!
For installing Marshmallow I also did factory reset and all that stuff: it does not fix the problem...

Note 4 drops from 50% battery to 0% instantly. Anyone else had this problem?

Hi there, I currently have a Samsung Note 4 running CM12.1 and in the past two days the phone has randomly "crashed" late afternoon/night (5.30pm today and 8.40pm last night). My phone performs fine throughout the day and then I'll notice that the screen doesn't wake up if I press the home button like normal. If I then power the phone on it boots up and instantly powers off after booting since it has "0%" battery. Both times the phone had plenty of charge in it, around 30-50%. Has anyone else encountered this before?
I have some screenshots but I am unable to post the Imgur links in my post because of my post count. Any other way I can post them?
Specs:
SM-N910F
CM 12.1-20151022-NIGHTLY-trltexx
Android 5.1.1
I can provide more specs if you wish.
Buy another battery, if another battery is OK then your old battery is broken
I had a similar issue where it would, after a clean software reset, shut down unexpectedly at 20% or so - then subsequently at 40%, 60%, and further 20 percent increments when I'd let it shut down of it's own accord. RMA'd it under warranty, pretty pleased with the service I got. No software fix for it.
RBrNx said:
Hi there, I currently have a Samsung Note 4 running CM12.1 and in the past two days the phone has randomly "crashed" late afternoon/night (5.30pm today and 8.40pm last night). My phone performs fine throughout the day and then I'll notice that the screen doesn't wake up if I press the home button like normal. If I then power the phone on it boots up and instantly powers off after booting since it has "0%" battery. Both times the phone had plenty of charge in it, around 30-50%. Has anyone else encountered this before?
Click to expand...
Click to collapse
Recalibrate your battery. I had this issue, too, after flashing another ROM. My Note 4 would shut down and die at ~50%.
1. Download Battery Calibration from Google Play
2. Fully charge your phone. By "fully" I mean not only to 100% (which, in your case, will be something like 50% effective charge), but until your LED has turned green. For good measure, just turn your phone off and let it charge overnight.
3. Run Battery Calibration, and tap the big button that says "Battery Calibration"
4. That's it.
You should do this every time you flash a new ROM, because there's always a chance your battery gets miscalibrated during the process.
Thank you very much for your help everyone, I'll try the Battery Calibration and let you know if it fixes it!

Is my battery b*ggered?

So for the past few weeks my battery has been draining faster than the speed of light. It will get to anywhere between 30 - 70% (usually about 56%) and it will just turn off. Like straight to dead, no powering down.
When I try to turn it on again I get a white screen with a picture of an empty battery.
If I plug it is, I get the charging screen showing a battery percentage the same as it was when it crashed.
I've done a factory reset, wiped the cache, tried it with no third-party apps, all sorts. But it's still the same. I'm having to charge it 4 or 5 times a day and it's only getting about 30 mins of usage before it dies.
It tends to happen the most with the camera or Snapchat but I don't think it's related to those as it will also do it in other apps and even the lockscreen.
Is it time to call it quits and send it to the phone shop in the sky?!
I had this weird problem with my battery too! MXPE on stock nougat , as soon as I charged my phone to 100% and plug out it used to drop below 80 in 2 minutes ! and then when the percentage hit ~20% It used to turn off showing that white screen you mentioned, however when I plugged the phone in it would start charging at ~15% ! so I tried recalibrating my battery and it is surprisingly effective !
here is the method:
1) drain your phone battery until it shuts down.
2)power it on again and you will see that white battery low picture. plug the charger for 3 or more seconds and out, it will boot up again but as soon as the Rom boots up the phone will die again . do it multiple times.
3)charge the phone while it is off until 100%. turn it on and drain the battery as fast as possible (max brightness, volume, streaming videos on cellular data and running benchmarks will do ) till the phone dies again.
4) repeat (2)
5) charge the phone up to 100% while it is off ! and there you go your battery is recalibrated and good to go!
Obviously, this will shorten the batteries lifespan but since I believe you have it for a long time It won't be an important matter!
Thank you. I think I'm going to bite the bullet and treat myself to the new OnePlus 5T when it goes on sale tomorrow but I will try your advice as this will be a good backup phone to keep for emergencies as it's not worth much to sell on or trade in.
Try removing the back with a heatgun and unplugg and plug de battery.
I'm having the exact same issue and tried the same solutions, no help. It's dying now after a couple minutes. I'm carrying around a battery pack.
Seems to me my troubles started after updating to Nougat. You?

Strange shut down.

My Moto x pure edition has picked up a little quirk. It shuts down for no apparent reason under really light use, like scrolling between screens. It always seems to happen right around 30% battery level. After it shuts down, a reboot gets to the logon screen and then it dies. I can do that a couple of times and the same thing happens. If I plug it into a charger it shows zero battery but it will boot and I can log in. The funny thing is after logging in the battery shows 30% remaining on the android battery meter and it works fine without the charger. Seems to discharge normally from this point. This has happened about 5 times in the last couple of weeks. In summary the same thing happens every time: Shuts down at about 30% battery, won't log in without the charger, shows dead battery when charger is plugged in, after logging on the battery shows 30% charge, normal battery life for the remaining 30%. I am thinking something battery related but battery life is not too bad.
Particulars:
Moto x Pure ed
xt1575
Original battery, about 2.5 years old, battery life is on the decline but still ok.
Android 7.0
Stock Android not even rooted.
Running on Verizon soon to be T-Mobile.
Any Ideas? This has been a really great phone and I am not quite ready to walk away. I would buy another tomorrow if it was available new.
Thanks any help
John
That means your battery is getting old and can't provide enough charge for some heavy operations. I would suggest you to get the battery replaced.
I hope not. My experience is the available aftermarket batteries are junk. Not worth the effort. I noticed there was a battery thread, I will take a look at it and see if there is a solid battery available.
Thanks
John
Mine recently started dying at around 35%, chalking it up to old/depleted battery....plug it in, it powers on showing 35%.....I'm going to ride it out until op6 (possibly pixel xl 3).
This has been happening to me for about a month now, except there is no approximate battery level that it occurs. Most recently, I pulled it off the charger to take a photo, and it just shut down. Held the power button down and it showed the battery at 0%. I then reconnected the power cable, and it showed 95%, so I tried to power it back on and it bootlooped. Tried again and everything was fine. Unplugged it and tried rebooting it and as soon as it was finished, it shut down. Plugged it back in and let it sit powered off for ten minutes, unplugged it and it's been working ever since. But, this will occur at any given time and has made the phone too unreliable for daily use, so I had to go back to my S4 until I can get this figured out. Such a bummer, because I've gotten really used to that big screen and not having to wear 'cheaters'...lol
Ok, seems like it is not a completely unique prob. I have a battery on order. I will see if the swap fixes it. Thanks for the help.
Did you get any solution? Mine started shutting down @ < 50% when I start video app
Use a battery voltage monitoring app like 3C battery monitor and see if the voltage floats around too much, if it does then it's dead.
Well here you go:
https://www.ebay.com/itm/OEM-NEW-MO...h=item41f0537752:g:e-MAAOSw9NhbIWGy:rk:1:pf:0
That's where I brought my battery when it was starting to die.

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