My Moto x pure edition has picked up a little quirk. It shuts down for no apparent reason under really light use, like scrolling between screens. It always seems to happen right around 30% battery level. After it shuts down, a reboot gets to the logon screen and then it dies. I can do that a couple of times and the same thing happens. If I plug it into a charger it shows zero battery but it will boot and I can log in. The funny thing is after logging in the battery shows 30% remaining on the android battery meter and it works fine without the charger. Seems to discharge normally from this point. This has happened about 5 times in the last couple of weeks. In summary the same thing happens every time: Shuts down at about 30% battery, won't log in without the charger, shows dead battery when charger is plugged in, after logging on the battery shows 30% charge, normal battery life for the remaining 30%. I am thinking something battery related but battery life is not too bad.
Particulars:
Moto x Pure ed
xt1575
Original battery, about 2.5 years old, battery life is on the decline but still ok.
Android 7.0
Stock Android not even rooted.
Running on Verizon soon to be T-Mobile.
Any Ideas? This has been a really great phone and I am not quite ready to walk away. I would buy another tomorrow if it was available new.
Thanks any help
John
That means your battery is getting old and can't provide enough charge for some heavy operations. I would suggest you to get the battery replaced.
I hope not. My experience is the available aftermarket batteries are junk. Not worth the effort. I noticed there was a battery thread, I will take a look at it and see if there is a solid battery available.
Thanks
John
Mine recently started dying at around 35%, chalking it up to old/depleted battery....plug it in, it powers on showing 35%.....I'm going to ride it out until op6 (possibly pixel xl 3).
This has been happening to me for about a month now, except there is no approximate battery level that it occurs. Most recently, I pulled it off the charger to take a photo, and it just shut down. Held the power button down and it showed the battery at 0%. I then reconnected the power cable, and it showed 95%, so I tried to power it back on and it bootlooped. Tried again and everything was fine. Unplugged it and tried rebooting it and as soon as it was finished, it shut down. Plugged it back in and let it sit powered off for ten minutes, unplugged it and it's been working ever since. But, this will occur at any given time and has made the phone too unreliable for daily use, so I had to go back to my S4 until I can get this figured out. Such a bummer, because I've gotten really used to that big screen and not having to wear 'cheaters'...lol
Ok, seems like it is not a completely unique prob. I have a battery on order. I will see if the swap fixes it. Thanks for the help.
Did you get any solution? Mine started shutting down @ < 50% when I start video app
Use a battery voltage monitoring app like 3C battery monitor and see if the voltage floats around too much, if it does then it's dead.
Well here you go:
https://www.ebay.com/itm/OEM-NEW-MO...h=item41f0537752:g:e-MAAOSw9NhbIWGy:rk:1:pf:0
That's where I brought my battery when it was starting to die.
Related
"Show low low battery logo" Nexus 7 thinks battery is dead even when fully charged!
I have already got a replacement on order from the Play Store but since I haven't seen any reports on this after plenty of searching I figured I'd describe the issue.
My 16gb Nexus 7 worked pretty much flawlessly for the first several days of pretty light use minus very minimal flicker on occasion. As of two days ago the unit is basically unusable as it randomly but excessively decides that the battery is dead even though it is fully charged. The first several times this happened I wasn't paying attention and I thought it just shut off by itself, but then I started to watch it more closely but it also started happening more and more. As of this morning it will not stay on more than 5 minutes before it audibly notifies a low battery with the messages "Connect Charger" and "Powering down". Sometimes it will give two options "Battery" and "OK" but I was never able to actually get the buttons to respond because it would already be shutting down. Other times it will just show the connect charger and powering down messages with no buttons which is strange, but in either case the device shuts down.
Once I started troubleshooting I figured out a little more information.
Watching the lock screen while it is charging I will see it go from it's (I think) correct charge percent to 0% randomly.
While not charging it will either show a red battery indicator in the notification area or just an empty battery when it decides to shut down
Sometimes it will boot right up and be back up to regular charge level (of course just to shut down again within a few minutes)
Other times it will not boot up and I noticed the error message (almost like a debug prompt mistakenly left in the code) in the upper left corner "Show low low battery logo" + some strange symbol like when you get 100 1-Ups in Super Mario Brothers . Yes the message has the word "low" twice - I guess this is lower than standard low!
Anyway, kinda bummed but since I have not seen any other report of this particular issue I'm hopeful that the replacement will not have the same problem. I'm just hoping I don't get a unit that has some of the other problems being reported so I'm crossing my fingers.
Mine started doing the same this morning
Sent from my LT26i using xda app-developers app
This sounds pretty similar to my problem from another thread. Every time it hits 25% while discharging it dies. Normally I'd say it's just a software calibration issue and fixable by wiping battery stats, but I've wiped several times at 100% and run down to 25% and it still dies.
Do you find that you still get a normal amount of battery life before it dies? It'd help to establish whether this is the battery misreporting, or actually not discharging properly.
* Strangely this time after my N7 had died at 25% I turned it on and it's at 0% battery. It's been charging for ~15min and it still says 0%... When you all first got the device, did you let it run to 0%, or did you charge it right away?
** And now, after almost an hour, it's at 1%. Seems to be charging, but brutally slowly (and I'm using the bundled charger, not PC USB).
omnikai said:
This sounds pretty similar to my problem from another thread. Every time it hits 25% while discharging it dies. Normally I'd say it's just a software calibration issue and fixable by wiping battery stats, but I've wiped several times at 100% and run down to 25% and it still dies.
Do you find that you still get a normal amount of battery life before it dies? It'd help to establish whether this is the battery misreporting, or actually not discharging properly.
* Strangely this time after my N7 had died at 25% I turned it on and it's at 0% battery. It's been charging for ~15min and it still says 0%... When you all first got the device, did you let it run to 0%, or did you charge it right away?
** And now, after almost an hour, it's at 1%. Seems to be charging, but brutally slowly (and I'm using the bundled charger, not PC USB).
Click to expand...
Click to collapse
Yours sounds like a similar but different issue. My N7 dies regardless of how much charge it has. It can have 100% charge and within 5 minutes it will report 0% charge and die. Then when I can get it to boot again it will be back up to 99% charge again. I can't get more than 10 minutes of use before it dies regardless of how much charge it truly has.
omnikai said:
This sounds pretty similar to my problem from another thread. Every time it hits 25% while discharging it dies. Normally I'd say it's just a software calibration issue and fixable by wiping battery stats, but I've wiped several times at 100% and run down to 25% and it still dies.
Do you find that you still get a normal amount of battery life before it dies? It'd help to establish whether this is the battery misreporting, or actually not discharging properly.
* Strangely this time after my N7 had died at 25% I turned it on and it's at 0% battery. It's been charging for ~15min and it still says 0%... When you all first got the device, did you let it run to 0%, or did you charge it right away?
** And now, after almost an hour, it's at 1%. Seems to be charging, but brutally slowly (and I'm using the bundled charger, not PC USB).
Click to expand...
Click to collapse
I'm starting to have this same issue, however mine goes at about 19%. Just turns off. I have also seen the show low battery in white text thing. I have tried calibrating by fully charging then deleting batterystats.bin from data/system and letting it decharge and it still died around there, I'm recharging again to 100 to see what happens this next time I let it go... thought mine was issue free than this happens
Well in case anyone else runs into this, I have no idea what caused this or how I got out of it thinking it was dead at 20%. I tried deleting the stats, reflashed stock and then CM10 and back again, tried a different kernel, and still died at 20 and gave me the "low low battery logo".
I just took it into Gamestop where I got it and started the process for an exchange, so I have another one coming now. Go figure when I got home I plugged it back in, and now this time just like omnikai said instead of being at 20% it was at 0 when I turned it on. Been a while and now and seems to be charging normally so hopefully it will decharge fine.. either way really weird only problem I've had with mine so far
** Just wanted to edit and say its now decharging normally dont know what caused it to spazz out or fix it one of those ghost in the machine android moments
NeoMagus said:
Well in case anyone else runs into this, I have no idea what caused this or how I got out of it thinking it was dead at 20%. I tried deleting the stats, reflashed stock and then CM10 and back again, tried a different kernel, and still died at 20 and gave me the "low low battery logo".
I just took it into Gamestop where I got it and started the process for an exchange, so I have another one coming now. Go figure when I got home I plugged it back in, and now this time just like omnikai said instead of being at 20% it was at 0 when I turned it on. Been a while and now and seems to be charging normally so hopefully it will decharge fine.. either way really weird only problem I've had with mine so far
Click to expand...
Click to collapse
Replacement N7 seems to be fine thusfar...
Apparently, somebody in StackExchange is having the same issue as well:
http://android.stackexchange.com/questions/27222/nexus-7-system-error-show-low-battery-logo
if anyone else gets this, try disconnecting the battery and then re connect and see if that fixes it. i had same type of issue on viewsonic g-tab and that was the required fix.
Mine did it at 10%, calibrated the battery and im getting truly awesome battery life 2 full days without a charge
Sent from my SAMSUNG-SGH-I717 using xda premium
---------- Post added at 02:54 PM ---------- Previous post was at 02:52 PM ----------
This is the app
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
You need to be rooted
Sent from my SAMSUNG-SGH-I717 using xda premium
Same problem here when battery reaches 24% whole tab dies...
Did someone fixed it?
egomezmorales said:
Mine did it at 10%, calibrated the battery and im getting truly awesome battery life 2 full days without a charge
Sent from my SAMSUNG-SGH-I717 using xda premium
---------- Post added at 02:54 PM ---------- Previous post was at 02:52 PM ----------
This is the app
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
You need to be rooted
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
While this reply is late to the game, it needs to be pointed out that such apps are 100% snake oil and do not calibrate the battery. They are based upon gross misinformation and any dev that tells you that clearing batterystats.bin has any effect on battery life or reported battery charge clearly doesn't know how Android works.
Sent from my Galaxy Nexus using Tapatalk 2
Beekhouse said:
Same problem here when battery reaches 24% whole tab dies...
Did someone fixed it?
Click to expand...
Click to collapse
Have you fixed this yet cos mine does the same?
I had been having the same problems that everyone described: would suddenly die at 25% and wouldn't turn back on unless I gave it a charge for a bit and then held the power button down for a while.
For the last 2 weeks, I've been charging it only with the stock charger and that seems to have fixed it. Previously I would charge with any charger I had around.
Not sure if it's a permanent fix but it's working now (I've taken it down to 4% before charging it back up).
AdamK123 said:
I had been having the same problems that everyone described: would suddenly die at 25% and wouldn't turn back on unless I gave it a charge for a bit and then held the power button down for a while.
For the last 2 weeks, I've been charging it only with the stock charger and that seems to have fixed it. Previously I would charge with any charger I had around.
Not sure if it's a permanent fix but it's working now (I've taken it down to 4% before charging it back up).
Click to expand...
Click to collapse
I only use the stock charger on mine but after this happened so often I tried another one and battery charged OK but then kept blipping from say 50% to 54%, went bed with it at 49% and this morning dead again. Charged it again today on stock charger and waiting to see what happens.
Sorry all for this bump.
I just got this same issue tonight on stock, unrooted nexus 7 16gb and I only use the stock charger, I let it die through battery and then when I charged it amend turned it on, all these problems happened.
One symptom that hasn't been mentioned is that the clock is set back to January 1st 1am.
I managed to get it to start without turning off by holding the power button until the Google logo showed twice, at the moment it's on but charging.
Hope this doesn't become a problem again in the future.
NeoMagus said:
Well in case anyone else runs into this, I have no idea what caused this or how I got out of it thinking it was dead at 20%. I tried deleting the stats, reflashed stock and then CM10 and back again, tried a different kernel, and still died at 20 and gave me the "low low battery logo".
I just took it into Gamestop where I got it and started the process for an exchange, so I have another one coming now. Go figure when I got home I plugged it back in, and now this time just like omnikai said instead of being at 20% it was at 0 when I turned it on. Been a while and now and seems to be charging normally so hopefully it will decharge fine.. either way really weird only problem I've had with mine so far
** Just wanted to edit and say its now decharging normally dont know what caused it to spazz out or fix it one of those ghost in the machine android moments
Click to expand...
Click to collapse
I am currently having the 20% problem. Did your tablet reaminworking normally since the self correction?
A Probable solution to the nexus 7 dying at 15% + charge
dbstrat said:
I have already got a replacement on order from the Play Store but since I haven't seen any reports on this after plenty of searching I figured I'd describe the issue.
My 16gb Nexus 7 worked pretty much flawlessly for the first several days of pretty light use minus very minimal flicker on occasion. As of two days ago the unit is basically unusable as it randomly but excessively decides that the battery is dead even though it is fully charged. The first several times this happened I wasn't paying attention and I thought it just shut off by itself, but then I started to watch it more closely but it also started happening more and more. As of this morning it will not stay on more than 5 minutes before it audibly notifies a low battery with the messages "Connect Charger" and "Powering down". Sometimes it will give two options "Battery" and "OK" but I was never able to actually get the buttons to respond because it would already be shutting down. Other times it will just show the connect charger and powering down messages with no buttons which is strange, but in either case the device shuts down.
Once I started troubleshooting I figured out a little more information.
Watching the lock screen while it is charging I will see it go from it's (I think) correct charge percent to 0% randomly.
While not charging it will either show a red battery indicator in the notification area or just an empty battery when it decides to shut down
Sometimes it will boot right up and be back up to regular charge level (of course just to shut down again within a few minutes)
Other times it will not boot up and I noticed the error message (almost like a debug prompt mistakenly left in the code) in the upper left corner "Show low low battery logo" + some strange symbol like when you get 100 1-Ups in Super Mario Brothers . Yes the message has the word "low" twice - I guess this is lower than standard low!
Anyway, kinda bummed but since I have not seen any other report of this particular issue I'm hopeful that the replacement will not have the same problem. I'm just hoping I don't get a unit that has some of the other problems being reported so I'm crossing my fingers.
Click to expand...
Click to collapse
I recently started having the same problem with my 2 month old rooted Nexus 7 (wifi only) . It was dying at about 19% - 23% charge . Tried doing the battery recallibration at 100% charge, even wiped the device clean and flashed the Jellybean 4.2 factory image but it didn't work.
I talked with the ASUS service center guys to get it fixed, and created a sort of guest user so that I won't have to disconnect my accounts. After that my problem seems to have been fixed. I discharged it to about 4% and then put it to charge, it's charging properly now so I am hoping the problem has been fixed.
I am not sure whether this would work for everybody, but I guess it's worth a try.
I have this strange issue with the battery calibration.
At first i thought the battery was dying on me. It normally stay active to 35-44% and then the OS would just suddenly report the battery is dead and just turns off.
Then i just boot into TWRP recovery and leave the screen on. And it's able to stay on for another whole hour at maximum screen brightness till it actually dies.
I tried deleting the battery stats in the data folder and letting it drain to 0%. But the OS still thinks it's out of juice around 35-44%...despite the fact that it can stay on for another hour or so in TWRP recovery.
Is there anyway to adjust the capacity of the battery in the OS?
Hi,
When this happened to me (but with 20%), all I did was letting the battery drain and charge it fully while turned off. Don't know if it actually works, but it solved my issue. Give it a try .
Good luck,
~Lord
"This Story Ends Where It Began" - Octavarium (Dream Theater)
Sent from my GT-I9505
Funny, I had just about the opposite problem. It was stuck at 35-45% while charging, or it would only go up about 1% every 20-30 minutes. Sloooowwww. Same solution seemed to fix it--let it drain to shut-down, recharge with power off to 100%. It seems to charge faster with power off, but I haven't done an a-b test to verify.
So I just started getting this after the update to 5.0 on my N10.
Beforehand I never noticed anything, although its been a few months since i have used it till a really low battery.
But I updated to 5.0. Used it for a while, the OS registered like 70% battery and then instantly 0% and it shut down. So I booted to the bootloader to see and it ran just fine for a while. I got bored and booted it back up, immediately shut down.
I plugged it in and booted it up and it was a 0% for a LONG time before it ever registered as actually charging. Then it charged normally until it got to like 25% and then instantly to 100%.
Im hoping its just a calibration thing, I did a factory reset just to be safe but it still did it. I guess the next steps if it still does it after a few cycles is to install a custom recovery and clear stats.
Same thing here
I've got almost the identical issue as the OP. Tablet shuts off without warning around 35-40% batter. When I reboot it says 0% battery and immediatley shuts down. If I boot into recovery mode though it will stay on for 2-3 hours before dying. I tried this and then charged it to full overnight with the device powered down and still today it shutdown again around 40% battery. Tried a battery calibration app before too but nothing has fixed it. This is 4.4.4 stock rooted with xposed. Been happening for about 2-3 weeks now. I'm pretty sure it's got to be software related right?? Anyone find a fix yet?
Just posting to say I'm seeing the exact same thing. It also just started happening since the update to Lollipop. It is shutting down at about 30-40%, then when I turn it back on it is at 0% and will shut down immediately unless it's plugged in. However, like the rest of you also said, in safe mode it'll stay on for a while longer without being plugged in. We really need a way to calibrate the battery somehow. This is a very frustrating problem. No warning at all!
I also have this problem.....this updates are so bugged.....
Sent from my Nexus 10 using XDA Free mobile app
I have the exact same issue
After a full charge it's saying I only have three hours left on the battery. Battery life is really poor. I'm not sure if the battery is worn out (I've had the tablet since it came out) or if it's from the update.
Same same.
Just had the same start yesterday. Was charged to 100% ran a high intenssity game for an hour (makes my cell phone heat up and kills the battery like mad) but it was NOT affecting the 100% charge. I thought 'thats funny' then it started to go down some then it hit about 55% then BAM. Drops to zero and shuts off.
After that it would not take a charge no matter what I did but then for no particular reason except I was lazy and didnt wanna have to boot it up again after I plugged it in, I left it plugged in and went to take a nap. Came back an hour later and it had charged to 43% after having been at zero for about 20 minutes after I left the room.
Now its stuck at 43% and wont charge any higher. I'm leaving it alone for a few hours to see if it will ever get to 100% then ill run it down to zero then charge it over night turned off to 100%.
Ive been reading this as a battery calibration problem and came across a HUGE variance on the net about what to do about 'that'.
Some say the charge to 100% drop to 0% charge to 100% will calibrate it. Some say thats old Ni-Cad tech and you shouldnt do that with the Lithium Ions. But then others say you should do it with the Nexus 10 because it DOES calibrate the battery and that the tablet software protects the battery from actually going to zero%. (Saves a few percent and shuts off).
But then also someone else said battery calibration only works via a hardware change inside the tablet and that we are actually talking about conditioning. But then someone said conditioning is the max storage and that the 40% to 0% drop is not conditioning and since the charge discharge charge is for conditioning a Ni-Cad it wont help. Around we go.
There was also mention of a samsung PHONE having a problem with a bent usb pin inside the phone. But you had to pop the battery to bend the pin and since you cant do that a on Nexus 10 that doesnt help. (Plus the pin doesnt look bent to me even though about 30 people chimed in saying it helped them. But that was all phones.)
And finally. One website says you have to root the nexus 10 and use a batter calibratino app to calibrate it as option a but option b was some crazy combination of charge to 100 discharge for an hour, charge to 100, discharge for an hour, charge to 100, discharge till your aunts pink underwear falls off or something equally strange.
I'm betting based on you guys os upgrade bug. Just too strange. My 2 year warrenty ran out last month but I hadnt turned it on in six. Maybe thats a good thing. Be stupid to send it in for repair only to find out it was software.
Have to see if after my full cycle charge-discharge-charge it works again.
Prayin for everyone's devices. This sucks.
Misery loves company...
Schwanke said:
Just had the same start yesterday. Was charged to 100% ran a high intenssity game for an hour (makes my cell phone heat up and kills the battery like mad) but it was NOT affecting the 100% charge. I thought 'thats funny' then it started to go down some then it hit about 55% then BAM. Drops to zero and shuts off.
After that it would not take a charge no matter what I did but then for no particular reason except I was lazy and didnt wanna have to boot it up again after I plugged it in, I left it plugged in and went to take a nap. Came back an hour later and it had charged to 43% after having been at zero for about 20 minutes after I left the room.
Now its stuck at 43% and wont charge any higher. I'm leaving it alone for a few hours to see if it will ever get to 100% then ill run it down to zero then charge it over night turned off to 100%.
Ive been reading this as a battery calibration problem and came across a HUGE variance on the net about what to do about 'that'.
Some say the charge to 100% drop to 0% charge to 100% will calibrate it. Some say thats old Ni-Cad tech and you shouldnt do that with the Lithium Ions. But then others say you should do it with the Nexus 10 because it DOES calibrate the battery and that the tablet software protects the battery from actually going to zero%. (Saves a few percent and shuts off).
But then also someone else said battery calibration only works via a hardware change inside the tablet and that we are actually talking about conditioning. But then someone said conditioning is the max storage and that the 40% to 0% drop is not conditioning and since the charge discharge charge is for conditioning a Ni-Cad it wont help. Around we go.
There was also mention of a samsung PHONE having a problem with a bent usb pin inside the phone. But you had to pop the battery to bend the pin and since you cant do that a on Nexus 10 that doesnt help. (Plus the pin doesnt look bent to me even though about 30 people chimed in saying it helped them. But that was all phones.)
And finally. One website says you have to root the nexus 10 and use a batter calibratino app to calibrate it as option a but option b was some crazy combination of charge to 100 discharge for an hour, charge to 100, discharge for an hour, charge to 100, discharge till your aunts pink underwear falls off or something equally strange.
I'm betting based on you guys os upgrade bug. Just too strange. My 2 year warrenty ran out last month but I hadnt turned it on in six. Maybe thats a good thing. Be stupid to send it in for repair only to find out it was software.
Have to see if after my full cycle charge-discharge-charge it works again.
Prayin for everyone's devices. This sucks.
Click to expand...
Click to collapse
Suffice it to say I've been seeing this issue as of Android 4.4.4... NONE of the posted recalibration techniques seem to work and as usual, Google non-support is just as useless. As far as I can tell, once in this state it's here to stay... I've had my N10 shut down at 28%, 37%... even as high as 55%, and on re-charge (if I do it turned on) it charges to a point and then shoots straight up to 100%. I've seen the "takes forever to get above 0%" issue too... none of this has happened in any consistent fashion. I had hoped that friggin lollipop would solve this but instead they added a host of OTHER annoying bugs: as in after I restart it, the tablet goes into an optimization mode where it decides it has to re-optimize all 362 apps I have on the wretched thing. There naturally are a few others but they are beyond the mainstream of this evening's symposium....
Same exact thing is happening to me, but I'm on 4.4.
Same issue for me toosince 5.0 (now 5.1.1 BlissPop)
I'm gonna try to see if after my full cycle charge/discharge/charge it will work again...
Same issue for me too, since 5.0
Same issue for me too, since 5.0
to all of you how had had battery charging problems, please advise y you have used the "magenetic" charging cable. (It charge to a 25% higer rate)
I don't know how... I don't know why... After nearly 10 months of this behavior... I recently went through a couple of charge cycles (after it dropped to zero yet again) without letting it drop to zero.. AND NOW IT'S FINE!!!! I have no clue why... None of the stupid on-line non root solutions worked... I think that it's possible for this thing to recover after a random sequence of events which unfortunately cannot quantify because I had pretty much given up.
Sent from my Nexus 10 using XDA Free mobile app
I am getting the same experience as most of you. Tablet shuts off at around 45% saying there's zero battery left. I assumed it was the battery going bad.
Sent from my Nexus 10 using Tapatalk
Well technically the battery starts going bad (yeah it's not supposed to... but nothing lasts forever) once you start running the discharge/charge cyle over and over again. To be sure my N10 is more than a few years old and while depending on use it can last a few days... it sure doesn't go quite as long as it did between charges as when it was brand-spanking-new. That said, and as said in my more recent post where I thought that the battery was borked, it now will last around two days with heavy use and about three with moderate use... and it now discharges appropriately to near zero warning me to connect the charger without just dying at 30-50 %... and the charge profile is a smooth curve from low to high with no sudden jog to 100% once the charge indication hits 60-65% like it did before. That would *seem* to indicate to me that this is far more a software issue than a battery one, and that purchasing a new battery may "fix" the problem but it won't FIX the problem! i.e. it'll only be a matter of time before it comes back. For all I know, some recent update to some google app took care of it...
After updating from CM11 to stock 5.1.1 I got the same problem. My N10 switch emmidiatly off at 70% battery. It was fine with CM11. Any news on this? Did a battery calibration, but this didn't helped.
I'm also getting this problem for the first time on the Temasek CM rom from 11/05/2015. It seems to have come up only since the 11/05 version.
Still no solution!?
I am having this issue (I think) since I received the update to Lollipop. So, basically it is a bit more than a year now. I was hoping a Marshmallow update would solve it, but: nope!
For installing Marshmallow I also did factory reset and all that stuff: it does not fix the problem...
I've owned my Note 4 since October 2014 and it's been working solidly since. Last Thursday, out of nowhere, I noticed that from a 14% charge, it suddenly dropped to 4%. I immediately scrambled for a charger and charged it back up to 100%. On Friday, I charged my battery normally again. Charging finished at 11 AM but the drain was abnormally high. My phone was warm to the touch and battery was dead in 4 hours. I was using the phone normally throughout that time, 4g on, location services/bt off, screen off for the most part. I ran OS monitor to see whether any app was locking up the CPU, but, as expected, the main CPU users were Android System and Android OS.
On Saturday, I charged the phone to full again, disconnected around 4 pm. Being that I was home, both wifi and 4g were off. Battery discharged normally, and was only down to 30% on Monday morning.
On Monday, I noticed that battery dropped from 21% straight to 11% straight to 4% in a few seconds. The drain from 4 to 3 to 2% was decent (few minutes of screen on time, on viber), then the phone shut off. I tried to charge the battery with the device powered off, but noticed that the phone simply stopped charging at 80%. I thought that was an abnormality. I tried wiping the system and app caches, but the problem persisted and drain still felt pretty fast. Tuesday night, the phone stopped charging at 91%, staying at the same level for 40 minutes before I gave up and unplugged.
My friend had purchased a fake OEM Note 4 battery and allowed me to try the drain/charge process using his battery to troubleshoot. When I first plugged his battery into my phone, the drain was high at about 1 percent per minute. When I tried to charge the battery, the charge level would not go beyond 90%. I switched on safe mode, but the battery did not charge any further either. I felt by then that something was definitely wrong with my phone. When I restarted the phone to get out of safe mode, though, it suddenly started charging again and hit 100%. With regular use, the fake battery gave me 16 hours of power, which I thought was relatively decent. Alas, when I started charging it again, it stopped charging at 77%. Battery Monitor Widget showed 0 mA flowing into the phone at the time, though the battery indicator in the status bar showed the lightning bolt.
I took out the fake battery and put in my original. It is now charging up normally, but I expect charging to stop before I hit 100%.
If anyone could provide possible explanations for what could be going on and/or other troubleshooting tips to try, I would really appreciate it. A factory reset would be my last recourse.
Thank you very much!
EDIT: My battery went all the way up to 100% this time. But it's the same one that got stuck (at 80% then at 91%) twice in the past.
I'm using two different Samsung chargers and different cords, by the way, and blew out the port with air prior to attempting to charge the fake battery that still stopped at 77%.
I had the same issue, took it to Samsung and they replaced the battery, it has been okay since that
tigsandmitch said:
I had the same issue, took it to Samsung and they replaced the battery, it has been okay since that
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Really? I was ready to write off my battery and just buy a replacement, but what was weird was that even the newish fake battery wouldn't charge fully. That's what made me worried that it's my phone that's the problem.
It'd be great if this could be as simple as a battery problem.
So for the past few weeks my battery has been draining faster than the speed of light. It will get to anywhere between 30 - 70% (usually about 56%) and it will just turn off. Like straight to dead, no powering down.
When I try to turn it on again I get a white screen with a picture of an empty battery.
If I plug it is, I get the charging screen showing a battery percentage the same as it was when it crashed.
I've done a factory reset, wiped the cache, tried it with no third-party apps, all sorts. But it's still the same. I'm having to charge it 4 or 5 times a day and it's only getting about 30 mins of usage before it dies.
It tends to happen the most with the camera or Snapchat but I don't think it's related to those as it will also do it in other apps and even the lockscreen.
Is it time to call it quits and send it to the phone shop in the sky?!
I had this weird problem with my battery too! MXPE on stock nougat , as soon as I charged my phone to 100% and plug out it used to drop below 80 in 2 minutes ! and then when the percentage hit ~20% It used to turn off showing that white screen you mentioned, however when I plugged the phone in it would start charging at ~15% ! so I tried recalibrating my battery and it is surprisingly effective !
here is the method:
1) drain your phone battery until it shuts down.
2)power it on again and you will see that white battery low picture. plug the charger for 3 or more seconds and out, it will boot up again but as soon as the Rom boots up the phone will die again . do it multiple times.
3)charge the phone while it is off until 100%. turn it on and drain the battery as fast as possible (max brightness, volume, streaming videos on cellular data and running benchmarks will do ) till the phone dies again.
4) repeat (2)
5) charge the phone up to 100% while it is off ! and there you go your battery is recalibrated and good to go!
Obviously, this will shorten the batteries lifespan but since I believe you have it for a long time It won't be an important matter!
Thank you. I think I'm going to bite the bullet and treat myself to the new OnePlus 5T when it goes on sale tomorrow but I will try your advice as this will be a good backup phone to keep for emergencies as it's not worth much to sell on or trade in.
Try removing the back with a heatgun and unplugg and plug de battery.
I'm having the exact same issue and tried the same solutions, no help. It's dying now after a couple minutes. I'm carrying around a battery pack.
Seems to me my troubles started after updating to Nougat. You?
Hey all
I've noticed something of late with my OP6T. When I charge it to 100% and take it off the charger, it drops ~5% very quickly seemingly without any wakelocks/alarms that cause it. Does anyone else experience this? Is there something I can do about this or is the battery just on it's way out? It's a little strange as the device is only 1yr old. I bought it around 9 Nov.
Here are some of the screens from BBS attached. As you can see it doesn't look out of the ordinary.
Another strange thing is that once it reaches around ~95% then it will start to act as normal, so it takes MUCH longer to go from 95 downwards.
What's going on here?
Other things tried:
- root and run battery calibrate
- factory flash fastboot images
- use custom kernel
All show the same issue so far. This did not happen at all until recently. Any help would be appreciated!
UPDATE: I let the battery drain completely and had the phone self-power off, then powered it up a couple more times until the "Battery too low, charge before use" sign started coming up. Once that happened, I plugged the phone into a slow charger, turned it on and left it to charge. I plugged it out when I went to bed (at 100%) and it seems to be all good now. Woke up 6 hours later with the phone at 98%.
Just in case anyone else is having the issue, give that a try.
Banshee1221 said:
UPDATE: I let the battery drain completely and had the phone self-power off, then powered it up a couple more times until the "Battery too low, charge before use" sign started coming up. Once that happened, I plugged the phone into a slow charger, turned it on and left it to charge. I plugged it out when I went to bed (at 100%) and it seems to be all good now. Woke up 6 hours later with the phone at 98%.
Just in case anyone else is having the issue, give that a try.
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Battery percentage is a estimate. Discharging it fully and charging it only makes the estimate a bit more precise. I remember on my old phone that it could drop 40 percent in 15 minutes and when you put the device away in your pocket it could go up about 5 percent.