N910G Lollipop 5.1.1 Notification Sound low volume + echo problem - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello,
Recently bought a new Note 4 N910G grey market from Hong Kong, and want to figure out if the problem I am having is some dumb software problem, or a possible hardware issue I should be worried about.
The Problem:
Notification sounds seemingly randomly echo or play very softly or get cut-off or start halfway through... it's difficult to tell exactly or to tell if it's doing the same thing each time it happens. Often the second sound will be fine and the normal volume. It sometimes sounds like the sound is playing twice at the same time but too soft and out of sync. I may get two Facebook notifications (for example - as far as I can tell it happens to all notifications) and the first will be this odd soft sound (which I believe is the correct sound I have chosen being played, but with either a large echo or something, and far too soft) and then the second one will be totally normal.
I haven't noticed any issues playing audio. Just with notifications. Seems to happen with the screen on or off.
N910G with OTA update to 5.1.1, XSA variant.
My custom notification sounds are on external sd card, but I think it's happened to some that aren't as well - like the inbuilt Skype sound which I can't change.
Anyone else have this problem? Does it sound like software, or hardware? Any idea how to troubleshoot or fix it?
Thanks heaps.

No one?
Sad

Related

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

[Q] Echo on all ringtones and notifications

My Note 4 (Snapdragon variant) is on the latest Samsung Lollipop version, I've always had poor batterylife so I've wiped the device and started afresh but I'm having an irritating problem where ringtones and notifications have a noticeable out of sync echo on them. This occurs when the application generates the notification and it also happens when I play the notification from the sound menu, it sounds a bit like two applications are trying to play the same notification at once but that can't be the case. If I repeated play back the notification the sync drifts in and out so sometimes it will play normally, mostly not.
I can't think what I would have done to cause this, there's no new applications installed compared to what was installed previously and there's nothing that should muck up with the audio. I've had a good hunt around but almost everything I've found refers to echos during calls. Any advice appreciated as the phone sounds absolutely terrible at the moment.
Edit - Well I was being stupid, I had the Sony SBH-52 bluetooth headset right beside the phone when testing and I didn't realise it and the phone were both playing the ringtone and notifications hence the echo. Disabled media audio on the BT connection and all sorted.
John

No sound coming from earpiece - software related pleeeease help!!!

Hey guys, so I've been having a horrible issue with this phone and I can't for the love of god find the reason behind it.
Sometimes my earpiece just doesn't work, be it for calls or anything else. In fact, if I press the play button on a whatsapp voice note and put the phone to my ear even though it turns the screen off it actually pauses the audio, which may already be an indicative that the problem isn't hardware related, as it would just keep playing with no sound coming out if the problem was the actual speaker. This problem comes and goes (but it's there 80% of the time) and when the earpiece works sound is loud and clear. When I reset the phone, it worked all the time, but as soon as I install my apps and all, problem comes back. I really need help to find out what's causing it... Is there a way for me to know if a specific process from some app is doing it? Has anyone had a similar problem??? My phone simply can't be used as a phone right now =(
If u r sure it is software related reflash the software via Odin
Sent from my HTC 10 using Tapatalk

notification sound issue

at some point of the day i noticed my notification sound no longer working.
I got all the msgs on my notification but with out sound.
turning off and on didnt fix. only the battery pull worked.
it happened like every once a day. some times I have to do battery pull twice a day.
I had this phone for a wk now.
anyone having notification sound issue?
even the turn off screen and on sound muted.
There's a few bugs, nougat is brand new, they'll fix things. My headphone kept buzzing one time until a restart
Its not just you. And I don't think its exactly something to do with Android 7.0
If you look at how your audio menu is when you change the ringer volume, you'll see that when the phone is set to vibrate, it actually MUTES the other two sliders.. it doesn't set them to vibrate. With that in mind, it seems more likely LG has a bug, than Android 7.0 having a bug.
Having this problem as well with my H910 (AT&T). It's very frustrating indeed. What's even worse is that it seems sporadic in nature, sometimes I will get a notification chime, sometimes I won't. As skyedream said, a battery pull is the only way to get consistent notification sounds, if only temporarily.
I think I get this too. Often I pull my phone out of pocket to find I had a text that I never heard.
Sent from my LG-H918 using XDA-Developers mobile app
I had this problem too yesterday where it was just frozen. Did a restart and all seemed ok after. First time that happened.
This happens to me as well. Also, I will get double notification sounds at times. Like an echo. Or, a different sound mixed with my selected sound. A reboot fixes. Have to do it a couple times a day. Very annoying.
No sound for notifications + no web video playback
I also have same issue with notifications. No pattern on what causes this, but a reboot gets rid of this (just for sometime! and the problem is back). I have also noticed apps not working smoothly and unable to play web videos including from Youtube app and Facebook App. Overall, tad disappointed with the software quality on this set.
Phone notification vibrate shuts off all other notification sounds
HikariNoKitsune said:
Its not just you. And I don't think its exactly something to do with Android 7.0
If you look at how your audio menu is when you change the ringer volume, you'll see that when the phone is set to vibrate, it actually MUTES the other two sliders.. it doesn't set them to vibrate. With that in mind, it seems more likely LG has a bug, than Android 7.0 having a bug.
Click to expand...
Click to collapse
Good call, thanks! I also notice that even though I have Sound Settings-Volume-Touch & Feedback sounds Off, I still get haptic feedback vibration on keyboard while typing this reply to you. It goes away when I go into Sound Settings-Vibration Strength, & turn slider off for Vibrate on tap. The Settings software isn't connecting the overall Volume Profile with the Vibrate Strength settings it seems. I don't know enough to know whether this is Android or LG. Under Vibrate Strength you can control notifications too, though haven't yet tested. Hope this helps til it gets fixed.
---------- Post added at 07:40 PM ---------- Previous post was at 07:26 PM ----------
DeesXDA said:
Good call, thanks! I also notice that even though I have Sound Settings-Volume-Touch & Feedback sounds Off, I still get haptic feedback vibration on keyboard while typing this reply to you. It goes away when I go into Sound Settings-Vibration Strength, & turn slider off for Vibrate on tap. The Settings software isn't connecting the overall Volume Profile with the Vibrate Strength settings it seems. I don't know enough to know whether this is Android or LG. Under Vibrate Strength you can control notifications too, though haven't yet tested. Hope this helps til it gets fixed.
Click to expand...
Click to collapse
I just tested texting...even though on quick settings slider notifications for text are grayed out, while call setting show vibrate only, in the full settings menu, under Vibrate Strength, you can slide the vibration strength up...I did this, sent myself a text, and phone vibrated the notification. I think it's messed up that I can't shut my call notification off completely, including nvibrate quickly with volume key or quick settings. Have to go into full settings menu sound & select silent. Please fix this Android/LG.
skyedream said:
at some point of the day i noticed my notification sound no longer working.
I got all the msgs on my notification but with out sound.
turning off and on didnt fix. only the battery pull worked.
it happened like every once a day. some times I have to do battery pull twice a day.
I had this phone for a wk now.
anyone having notification sound issue?
even the turn off screen and on sound muted.
Click to expand...
Click to collapse
Ya, I have the exact same problem... (I have a H990DS)
I can't seem to even fix it with a reboot.
I have emailed LG about the problem - we'll see what they say...
Digitalaks said:
I also have same issue with notifications. No pattern on what causes this, but a reboot gets rid of this (just for sometime! and the problem is back). I have also noticed apps not working smoothly and unable to play web videos including from Youtube app and Facebook App. Overall, tad disappointed with the software quality on this set.
Click to expand...
Click to collapse
I experience the same as you. I usually clear regents and then hit restart and all my notification sounds come back and videos. I'm just wondering, are you using any type of ad blocker? I use the ad block browser and I've noticed that whenever I open my browser, that's when my notifications get muted.
Issue resolved after update
Hi, looks like this issue is resolved with the update I got in January 2017 end. But not sure what caused it to fail in first place. But as of now, all is well after the update. Cheers!
I still have this problem over here on T-Mobile. Very annoying.
Anyone ever find a fix? Having these issues on a new LG V20 US Unlocked connected to Verizon.
Bumping this to see if anyone has found a solution to this. My V10 started muting notifications when the ringer volume was set to vibrate on one of its later updates. I figured it was a glitch in my phone since I didn't see anyone else complaining about it. This was one of the reasons i decided to upgrade to a V20. I was pretty surprised that it did the exact same thing and it's apparently by design. Who in their right mind would think this was a good idea?
I'm not sure of the cause, but I had many calendar reminder alarms fail to sound over several days when I got this V20. I tried different calendar apps and ended up with one called aCalendar. It works OK most of the time, but there is still a serious issue. If ANY other kind of notification happens to sound right when a calendar alarm needs to sound, the calendar will NEVER sound its reminder notification for the alarm. I've had this happen several times with incoming text or social networking message notifications. I hear those, and then the subsequent alarm that should have sounded concurrently is silent. I've had to set 2 reminders for the same important event, spaced 10 minutes apart, to try to reduce the odds of this issue hijacking an important notification. I've not seen this exact problem ever before on any Android device. My US Unlocked V20 is 100% stock. No idea what to do about it. But from what I can glean online, neither LG nor Verizon plan to push any future updates on the V20, so we're stuck.
For contact selecting unique notification tones that actually stopped working
I got this LG v20 and I loved it...still do....but... how do I keep certain text notification tones thst i select to not change back to default?...on its own? Crazy. I use zedge ap to download ringtones n notification tones. Maybe there is an issue there?
@Dkb123,
If you could please add some punctuation to your post, it might be easier to read so someone can understand your problem and help you .
I am using a rooted HTC One m10 with Viper ROM and am having the same problem. Echos notification noises, turns off alarm and notification sounds, and it is beyond annoying. I have already had to reset it twice to try to fix it and nothing has worked. I have no idea what is causing it but when I try to open my alarm app it says it was disabled and could have been caused by a system time change (which didnt happen) or battery saving (where I have it whitelisted). I will try disabling my ad-blocker. I'm not sure how those things could be connected but since it was suggested I will give it a go. I am consulting all of the developers I know about this but so far nobody has an answer. I am kind of starting to freak out because I need my phone to work. I have 3 kids under the age of 6 in school and need to know when someone has to get in touch with me. Before the last reset, I also saw that when my notification was disabled and I went back in to reenable it, it had been switched back to the sound I had selected the time before that. One more note. When I go in to check my notification noises, all of them, my ringer, notifications, and alarm, are all blank for about one half second before they repopulate and then show the correct tones. If it were as simple as it being my ROM someone would have posted it on the thread because it is a pretty big problem to have gone unnoticed. Is it possible we are all running an app or have a shared setting that is causing this to happen to only us. I had to dig pretty hard to find this thread in the first place. It might help if we posted a list of our apps, what do you guys think?
klear6 said:
I am using a rooted HTC One m10 with Viper ROM and am having the same problem. Echos notification noises, turns off alarm and notification sounds, and it is beyond annoying. I have already had to reset it twice to try to fix it and nothing has worked. I have no idea what is causing it but when I try to open my alarm app it says it was disabled and could have been caused by a system time change (which didnt happen) or battery saving (where I have it whitelisted). I will try disabling my ad-blocker. I'm not sure how those things could be connected but since it was suggested I will give it a go. I am consulting all of the developers I know about this but so far nobody has an answer. I am kind of starting to freak out because I need my phone to work. I have 3 kids under the age of 6 in school and need to know when someone has to get in touch with me. Before the last reset, I also saw that when my notification was disabled and I went back in to reenable it, it had been switched back to the sound I had selected the time before that. One more note. When I go in to check my notification noises, all of them, my ringer, notifications, and alarm, are all blank for about one half second before they repopulate and then show the correct tones. If it were as simple as it being my ROM someone would have posted it on the thread because it is a pretty big problem to have gone unnoticed. Is it possible we are all running an app or have a shared setting that is causing this to happen to only us. I had to dig pretty hard to find this thread in the first place. It might help if we posted a list of our apps, what do you guys think?
Click to expand...
Click to collapse
Hi. You posted this in the wrong area. This is for the LG V20. Try searching the HTC One M10 area for a solution. Someone there might be able to help you.

Alarm and notification sounds turns off randomly

Hi.
I've encountered a problem two times now that I don't get any sound from my alarms and notifications. Just this morning I had 5 unheard alarms and a few notifications on my phone that went off silent. I did some testing with new alarms as well and they only showed up on screen. No sound. And yes, the volume is turned up?. The problem is resolved if I restart my device, but since it already happened twice, it will most certainly happen again. I should add that between the first and second time it happened I did factory reset the phone.
Anyone else having the same problem or have any tips I might try?
Since last update i got the same problem....
Glad I'm not the only one then? I also have the problem that makes the ear speaker really low so I have to use the other speaker to be able to hear a conversation.. This also happened after last update. I hope they resolve it soon.
Someone found solution for this ? I have the same problem now. My notification sounds goes off randomly...and my phone is set on sound, not vibration or mute.
When i press on the volume keys and check the sound level, the notification bar is on mute.

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