Database Users

phone contacts mixed up with email contacts

I can't find an easy way to display my list of people I phone (about 110) without it being mixed in with all my contacts that Outlook has gathered from email (1766). I can call them up via SIM manager but it takes about 30 seconds to build the list .... and I'm not sure whether people I add in here are reflected in my Contacts and vice versa. I'm sure there's a market for an app that manages email and phone numbers separately
Mike

why ?
i moved all my sim contacts to outlook as soon as i got the xda
havent had any reason what so ever to have any on the sim

Two reasons really:
Searching through a huge list while driving is much more difficult than it used to be on my ordinary cellphone with just 100 plus entries, and secondly MS Voice Command (I think) has to build a database for all 1700 outlook contact entries - I think this might be why it's misbehaving.
...... but I don't see anyone else complaining about this, so maybe I'm just working in some weird way
Mike

Create a sub folder in outlook, and move all your email contacts to that folder, then of course you'll need to tell outlook, through the options, the location of the new folder to use for your email address book.
Then leave all your phone contacts in the default contact folder, and this is the one active sync uses when syncing.
This is all due to a limitation in Active Sync whereby you can't specify the folder to be used for syncing, even though, of all things, Nokia PC Suite will do this, whilst microsoft's own solution WON'T.
The other alternative some use, is to use CATEGORIES.
By tagging all your phone contacts with a category label, say for example phone, then you CAN set up activesync so that when it syncs, ONLY contacts of a certain Category are synced.
Hope this helps fit your problem.

Hey .... both of those suggestions sound good. I will experiment. Am I right in thinking though, that I then won't have any email addresses at all in my XDA2. I guess I can live with this, as I'm generally only replying to emails with the XDA2
Mike

the way i do it is to have a category in outlook; i use the category of peronal which is out of the box outlook and then in active sync you have the option of synching only people in a categoy. i have outlook 2003

mikesands said:
Hey .... both of those suggestions sound good. I will experiment. Am I right in thinking though, that I then won't have any email addresses at all in my XDA2. I guess I can live with this, as I'm generally only replying to emails with the XDA2
Mike
Click to expand...
Click to collapse
Er that depends.
Now I'm not sure what your original question meant?
The follow up implies that you do want Email address contacts on the XDA2.
So in simple terms, either you do want them, or you dont.
If you want a more prescriptive choice, let me know a bit more detail of what you are hoping to acheive, and I will let you know if there is a way or a workaround for it....
If only SOME contact records containing an Email address are needed by you on the XDA2, then just also tick them as a "Phone Contact" in the Category field, and these will then sync accross if you use Categories as the method.
Let me know exactly waht you mean...

actually your summary of what I want is pretty spot on. A few email addresses and ALL my phone contacts on the XDA. All my email addresses on the PC (I don't really care about the telephone numbers being on the PC). I followed your advice - but didn't think it through properly. I deleted all my contacts on the XDA, then set active sync on the PC to synchronise only the contacts I'd marked as phone contacts. Of course when it sync'd it decided to wipe out ALL the contacts on the PC. No matter - I have a backup - but incidentally I found that with just the 118 contacts from my SIM card loaded into the XDA, both Voice Command and Fonix were dramatically imroved.
Mike

If you open contacts, and then tap on the w, m, h, or e, you will see the available contact details for each person. Just set it to display what you want and it will be remembered between syncs.
IE. Joe Bloggs with a mobile (m), e-mail (e) or work phone (w), home phone (h). If you want the mobile phone number displayed, tap on the letter and choose M.
Cheerio
Howard

emails disappearing??

Hi all,
I am trying to figure out why my pop3 accounts (i have 2) always seem to disappear after a day or so of me opening them. One account gets all of the email and the other gets headers only. but when i try to open up the two accounts or even go into outlook express, they are never there.
I can't find any setting that says keep all email that I don't delete. Can anyone advise please? It's probably a simple answer but I can't figure it out yet :\

TTT please advise!

You need to be more specific. Which email service are you using on your device? If it is Gmail then you need to let the device auto detect the settings and leave the default usename to "recent:username". Otherwise the messages will go away after a day or 2.

sorry i didnt think the email service would matter. it seemed like more of a settings on the phone issue. its roadrunner, time warner - pop.nycap.rr.com
i receive them fine and that's no problem. but they just go away after a day or two even if i haven't synced. why wont they fill up my inbox like microsoft outlook does on my pc??

Well you may need to check your email account settings on roadrunners website. For example when you log into a gmail account on the web there is a link for Pop/forwarding settings. In there you can set "Status: POP is enabled for all mail that has arrived since 8/2/04". Once this is set then all mail will stay on the device after 8/2/04. Assuming roadrunner has a setting like this then you will want to make sure it is setup properly via the roadrunner website. However if email is staying in outlook on your home pc and not on your device then this might not be your problem.
If I were you I would first delete the account on your device and set it up again making sure you allow the device to detect settings automatically.

Well, I only use a exchange server but in activesync dont you specify how many days of emails you want to store? Default is 3 days, so emails automatically are removed from the phone after 3 days.

surrept, thanks i will check that out - i never let it do auto detect cause the few times i did it wouldn't pick anything up. and i assume my roadrunner is set to keep them since my PCs outlook has them all the way back until i set up my account? weird. also, in the messenger tab, i see
"OUTLOOK EXPRESS"
"EMAIL1"
"EMAIL2"
email 1 and 2 being the two roadrunner accounts that i receive to my phone..should they be set up right inside outlook? maybe that's part of the problem?
fredde, i dont often activesync because my PC no longer recognizes my handheld, i need to sync via my laptop but i do it rarely since i dont use it all the time. like once a week maybe i sync. but the emails disappear more frequently than that. i will sync up and see if i can see that option.
thanks for the tips guys

No outlook on the device is reserved for the outlook accounts on your PC. That mailbox will fill up as you sync it up with activesync. But only when you do that. You want the 2 email accounts below that you said you have. Those if setup properly should connect to the pop servers the same as outlook would on a pc. Like the poster said above make sure in advanced account settings that you have it set to keep all mail on device.

well i've made some headway - i learned that the emails disappear from my handheld as soon as I mark them as read (open them) on my PC...so now where would the setting be to have them stay on my handheld until deleted from there?? its like the hard copy never gets created on the phone they just stay on the server??
I changed it to keep all, however the weird thing is that the two accounts I have on my phone are the same two set up in my Outlook on my PC - so one would think it would work with either the phone settings or the activesync to keep them in the phone!? so confusing.
what i really want is the two email accounts on my phone (same as PC) to get new mail, and if i don't delete it, in a day or so have them go into the outlook on my phone so that they will be stored the same way Outlook on your PC stores email. By date, so that you can search them quickly etc. I dont know why it wouldn't do that.

Outlook in WM - sending emails from Outlook Account

Hi Everybody,
I recently got TP2 rhodium. The 1st WM system for me.
I tried to use Outlook in a "natural" way but I found some simple things I can't do.
Explain.
I have 3 accounts in my phone:
- "Outlook", which is synced with my company PC via ActiveSync.
- A "work account", that I use to receive and send emails using my company ISP (i.e. [email protected]) when I am away.
- A "personal account", that I use to receive and send emails using my personal ISP (i.e. [email protected]) when I am away.
Everything works: Outlook sync, work send-receive emails, personal send-receive emails.
The most simple thing I expect I can do is:
1) I sync Outlook via Activesync. So I get an updated copy of my pc inbox/outbox in my TP2. Including emails I didn't read yet.
2) I go away, get in the inbox of my phone outlook account and read emails. There's one I need to reply immediately!
3) I reply to that email, but...
the reply goes into the outgoing box but it remains there. It will be sent the next time I'll sync, but it will be next week.
I didn't find a way to use one of the 2 other accounts to send that email from inside the "outlook account". It's a reply, so I have to write it inside that account.
The most natural thing would be:
- an option in the "from" field allowing me to use one of the two accounts
- send the email
- watch it going in the outbox of my "outlook account", so that it will be synced the next time.
in addition,
if I send an email from my "work account", it will go into its outbox, but I cannot move it to the "outlook account" outbox, so that it can't be synced when I connect to my pc!!
I suppose many people encountered the same problem.
I tried to search, but I couldn't find any.
Anyone can address me to a solution?
I thank you all in advance.

Hi..
Thats what i did in the past.. i sync emails so that i know which ones i need to reply... but found it a hassle at times...
why not try using pop3 directly? Jus save a copy of emails on server.... i pop as and when i need... but only my outlook in laptop downloads emails.. i find it better in sense i have contorl when i use outlook.. but thats jus me and my 2cents..

Hi chuachongchee,
I hope I'll find a straight way for you and for me to do what I mean.
I can't believe it is not possible to do such an elementary thing with an almost 600€ gear and a WM at its 6th release!!! And such a cool design !!
Do outlook mobile developers ever work away from their pc?
I am not good in WM software "handling", but a lot of people is, and I am sure someone has already solved this issue.
Just hope I'll find one...

hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!

haongusa said:
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
Click to expand...
Click to collapse
Don't mind,
I am sure this will be solved.
Such simple change + Such evident miss.
Please skilled-xda-developers write an outlook hacked rev. allowing:
- choose the account in the email "from" field
- copy/move emails between different accounts folders
- some additional options for each accounts would be useful: default c/c and hidden c/c recipients.
the 3rd in the list allowed me to solve this issue in my old Nokia E70 (!!).
I just put a rule for incoming mail in my PC outlook: when I receive a mail in whic i am in hidden c/c AND in the from fields, move it in the sent items folder. But it was not a very clean way... I expect more from my brand new rhodium!!!

Push gmail using exchange forcing last,first name

Just got my leo and loving it so far but got one annoying problem I have used contact changer to change all my contacts to first,last name but whenever an email arrives it resyncs the address book and changes most if not all of my contacts back to last,first which is rather annoying.
Do I have to sync up with outlook then change all my contacts on there to first,last and force a sync again.
Checked my gmail account and they are all first,last as before.

I had exactly the same problem but contact changer did the trick for me.
Paul

I wish I could say the same for mine! I wonder if I used an out of date one.. will try the one in the link you sent me to see if that works

if i use contact changer, it changes them to be correct, then as soon as it gets any contact from google - it resyncs them all back to be last name first name
its driving me MAD
incidentally and on a similar topic. its not pulling thru ANY e-mail for me on the google exchange sync, its just grabbed all the folders then given up. any ideas? (ive told it to get everything in the inbox - which is only 70 message regardless of size and regardless of dates) and its conected of my home wifi so its a pretty quick connection

Ok todays update, this is really starting to confuse me....
i exported all my contacts from google down into outlook.
with them all in outlook, i changed all the "file as" filed to be "first last"
then i stopped my phone syncing contcts with google, and told it tosynchronise withoutlook via usb.
it synced fine, all my contacts were as i wanted them.... then within seconds.. the phone had updated all the contacts to be "last name, first" then it promptly synced them all back to outlook!!!!!!
how on earth did it do that?!?!?!?

This issue is really irritating, by now I'm forcing myself to get used to the lastname,firtname format.
HTC Pls fix this!

one easy solution is to stop synchronizing your contacts with Google only synchronize mail....
it will work till some solution arrives .!!!!!!!!!!!!!!!!!

Has there been any fix for this issue as yet? I'm having the same problem since syncing my WM6.5 phone with Google (Contacts, Calendar and Mail)
Cheers
Fudge

Active Sync issue - Unable to open connection to server

I am trying to test out my company's first Epic and I put in all the info, email address, domain\user name, password, server address. It accepts my info, I take the defaults of how much data to transfer and frequency, then it brings me to the mailbox. It shows my sub folders to the inbox, it populates my calendar and contacts. It leaves me on the main inbox folder and then a yellow bar comes up " Unable to open connection to server" and nothing populates in my inbox.
My company is on Exchage 2003, I have a vibrant working just fine as well as a HTC evo. I tried with multiple exchange accounts on the same server but get the same result.
Anyone have any ideas ?

Same Problem with Exchange and Epic 4G
We are using Exchange 2003 as well. Contact, Calendar, and other mail folders show up just fine. I can see sent items, deleted items, and all other sub folders. When I try to load the inbox, I get the same error message.
What gives?
I just picked the phone up about 2 hours ago and came right here to figure it out!

My company uses Exchange 2008 and I'm able to connect just fine. So much quicker and easier than the moment.

I had the same problem. I had to go to gmail and import my contacts for hotmail and then sync my phone to the gmail account.

i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.

ballisticbeach said:
i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.
Click to expand...
Click to collapse
I lost about 20 out of 252. So I just went back added the ones I'm missing.

Active sync support with most android phones is very dodgy -- some work and some don't. And I'm not talking about some models over another -- it's a unit specific issue. Some Epics do and some don't. The same thing was happening with the Droid X. The only models that consistently work are from HTC because they have their own active sync program in sense.

no workie, workie, now no workie
So i was here back at the beginning of September. Exchange would not load my inbox, then one day it started working for no reason I could find. I stopped using Moxier Mail and went to the built in email program.
Then two days ago, my Exchange account and another IMAP account I have set up on the mail client disappeared from the phone. NO idea why. My email, contacts, and calendar just vanished.
So I added back my exchange account, contacts and calendar came in just fine. Now my Exchange mail is back to where I was two months ago.
"Unable to open connection to server", that's all I get on the screen for my inbox.
Epic 4G, Exchnage 2003, built in mail client.

So I have a similar infrastructure to you, we run Exchange 2003 currently and have had numerous issues with the Epics. I have a couple tricks that really seems to help (at least in my environment)
1. When setting up the phone make sure the Calendar amount is set to All
2. Setting up the phone over Wi-Fi as opposed to the mobile connection seems to work significantly better.
3. If you have issues with the users calendar 9 times out of 10 its due to corrupt entries which not only cause issues with the calendar syncing, but also consume a huge amount of bandwidth. To correct this create a new calendar in Outlook, go into List view and copy everything from your calendar to the new one. All entries that cant copy need to be deleted. Move all your stuff back from the temp calendar to yours and the issue should be fixed.
I am running the leaked 2.2 on my Epic currently and it does seem to address a lot of the issues the Epic had with 2.1 and Active Sync.
Hope this helps and let me know if you have any questions.