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So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?
If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
Click to expand...
Click to collapse
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
Click to expand...
Click to collapse
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
Click to expand...
Click to collapse
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
Click to expand...
Click to collapse
Bootloader and software version both show up as NG2 on Device Info.
tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Click to expand...
Click to collapse
I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
Click to expand...
Click to collapse
I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.
Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:
Sprint online nor the store could fix it so I got a new one.
No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
Click to expand...
Click to collapse
Have you done a factory reset via recovery? Or you might want to flash latest full stock
Can this be reduced?
Using this phone is near impossible (browsing, ex) without so many false touches!
This has to be fixed.
No root = no build.prop edits.
Anyone know of a solution?
May have to keep my Note 5.
I've noticed that the screen is crazy sensitive. It's almost like i didn't even touch it yet and an app will open or the screen will swipe... Interested if there is any was to adjust it a bit as well.
At first I thought this was just a subjective thing that random people were experiencing but last night I was playing monkey King escape and it kept swiping me to the side when I would swipe up and vice versa. Also getting random clicks when scrolling through menus and webpages... And I'm using cases so it's not edge sensitivity. As much as I like everything else about this phone I can't deal with something as basic as that going wonky on me for this amount of money.
cpufrost said:
Can this be reduced?
Using this phone is near impossible (browsing, ex) without so many false touches!
This has to be fixed.
No root = no build.prop edits.
Anyone know of a solution?
May have to keep my Note 5.
Click to expand...
Click to collapse
I'm having the exact same problem. It's very frustrating. It is difficult to do anything without unintentional opening apps and links. I'm hoping this is a software issue that can be resolved with a firmware update. If I cannot find something where Samsung acknowledge this issue before my 14 day return period is over. I may just have to go back to my S6. That's a shame because I really love everything else about this phone. There is a discussion about this issue here. http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-touchscreen-overly-t3326936
I experienced the same problem when using without a case. But with my case on, no issues at all. I have a Spigen neo-hybrid case if it matters to anyone and love it.
dazednconfused said:
I experienced the same problem when using without a case. But with my case on, no issues at all. I have a Spigen neo-hybrid case if it matters to anyone and love it.
Click to expand...
Click to collapse
Daze I see you also have/had a S6 Edge. Did you have any issues with the screen sensitivity on the S6 Edge? The S7 is my first Edge phone. Thanks.
Eddie Hicks said:
Daze I see you also have/had a S6 Edge. Did you have any issues with the screen sensitivity on the S6 Edge? The S7 is my first Edge phone. Thanks.
Click to expand...
Click to collapse
The S6 definitely wasn't as sensitive as the S7 without a case, but I kept the same model of case on my S6 as well. I tried using the S7 around the house without a case and it definitely is touchy. No issues with the case on though.
dazednconfused said:
The S6 definitely wasn't as sensitive as the S7 without a case, but I kept the same model of case on my S6 as well. I tried using the S7 around the house without a case and it definitely is touchy. No issues with the case on though.
Click to expand...
Click to collapse
Thanks for the reply. I do have a Spigen Air Cushion Ultra Hybrid case. It does help with the edge but I have an issue with the entire screen being over sensitive. I don't have that problem with my S6. Apparently I'm not the only one. It's even mentioned in a couple of reviews. I'm just hoping that it is resolved in a firmware update.
Eddie Hicks said:
Thanks for the reply. I do have a Spigen Air Cushion Ultra Hybrid case. It does help with the edge but I have an issue with the entire screen being over sensitive. I don't have that problem with my S6. Apparently I'm not the only one. It's even mentioned in a couple of reviews. I'm just hoping that it is resolved in a firmware update.
Click to expand...
Click to collapse
I'm getting that same case!
yeah, I think a firmware update should fix that sensitivity and bring it down a tad. Not sure if all variants (Sprint, T-Mobile AT&T?) have it set this high or if it's just Verizon. To me, it's not like a dealbreaker or anything, but ideally I would like it lowered some.
I have the same issues with extra screen sensitivity, so does my wife's regular S7. Actually when typing responses on this forum, I often hit the wrong thng on my SwiftKey keyboard on accident and it closes out everything lol. Then I have to start over. I'm not even sure how the heck it's happening.
Sent from my SM-G935V using Tapatalk
The S6 Edge+ was nearly flawless.
Tapatalk browsing on this (S7 Edge) makes me want to throw the damn thing! LOL
Maybe this is Samsung's answer to TW lag. Just like in the old days (I'm talking i486 w/ Win 3.1 LOL) of making the mouse tracking fast to make the computer feel faster.
Just posting to say my screen is too sensitive as well. I fixed some false presses with a case, but still regular scrolling and clicking can be hit or miss if I'm hovering too close to the screen.
I've noticed this also, trying keeping your finger not so close to the screen when using it lol.
I found a solution for my over sensitive screen
I really feel stupid for my last post. I should have not jumped the gun so soon. I should have given it some time. Anyway after working great for the hours as I played around with the phone yesterday the over sensitive issue has returned today though not quite as bad as before. I just left a local Verizon corporate store to make an exchange. The problem is they do not have any S7 Edge's in stock nor have they ever received any S7 Edge's in their shop. Almost 2 weeks since the official release and not one Edge phone. They did have the regular S7 in stock and I considered switching to one. I also had my S6 with me and considered re-activating it. I ended up leaving with my Edge. I pre-ordered my Edge online and have one more day to decide to send it back or not. Sorry if anyone used that Verizon repair assistance and it didn't work. I meant well.
I called Verizon tech support today in regards to the screen sensitivity issue. He first had me boot in safe mode to see if the problem was present without any user installed apps. Problem still existed in safe mode. He suggested that I run the Verizon repair assistance to see if reflashing the firmware would help. He emailed me the link to the website. I didn't think that it would work but I figured I would give it a try. If it didn't work I was going to take the phone to the local Verizon corporate store for an exchange and maybe even switch to the regular S7. To my surprise it actually worked. My phone's screen is normal now. I'm still in kind of disbelief because it is such an enormous difference. Before flashing, just barely touching the phone would open apps. Scrolling on websites would open links. Now it only happens when I intentionally tap apps and links. The repair assistance is easy to use. It backs up your apps and settings and restores everything for the most part when it's done. When the phone first boots up it starts the setup wizard. When it gets to the part where it ask to restore backups from the cloud I wouldn't let it because it wasn't yet connected to wifi. I learned the hard way what happens when your phone installs a complete backup on data and repair assistant re-installs a backup and settings. Anyway the program will tell you when you have to make manual selections during the process like what USB connection to choose. I don't know if this will work for everyone but it definitely worked for me. I'm going keep testing it though in case the issue returns. I have only 2 days to return the phone for a new replacement if necessary. Here is the link to the repair assistance website.
http://www.verizonwireless.com/support/knowledge-base-80201/
Click to expand...
Click to collapse
Eddie Hicks said:
I called Verizon tech support today in regards to the screen sensitivity issue. He first had me boot in safe mode to see if the problem was present without any user installed apps. Problem still existed in safe mode. He suggested that I run the Verizon repair assistance to see if reflashing the firmware would help. He emailed me the link to the website. I didn't think that it would work but I figured I would give it a try. If it didn't work I was going to take the phone to the local Verizon corporate store for an exchange and maybe even switch to the regular S7. To my surprise it actually worked. My phone's screen is normal now. I'm still in kind of disbelief because it is such an enormous difference. Before flashing, just barely touching the phone would open apps. Scrolling on websites would open links. Now it only happens when I intentionally tap apps and links. The repair assistance is easy to use. It backs up your apps and settings and restores everything for the most part when it's done. When the phone first boots up it starts the setup wizard. When it gets to the part where it ask to restore backups from the cloud I wouldn't let it because it wasn't yet connected to wifi. I learned the hard way what happens when your phone installs a complete backup on data and repair assistant re-installs a backup and settings. Anyway the program will tell you when you have to make manual selections during the process like what USB connection to choose. I don't know if this will work for everyone but it definitely worked for me. I'm going keep testing it though in case the issue returns. I have only 2 days to return the phone for a new replacement if necessary. Here is the link to the repair assistance website.
http://www.verizonwireless.com/support/knowledge-base-80201/
Click to expand...
Click to collapse
Please keep us up to date on this over the next couple days. If this is the fix it seems too good to be true! Also, do you mean when you said - you learned the hard way about letting it restore the backup via data instead of wifi - that the restore simply eats thru a ton of data? Or was that some other meaning? My home wifi is slow as crap compared to LTE so I don't know if I have the patience to wait for a full restore on my wifi lol.
Sent from my SM-G935V using Tapatalk
Eddie Hicks said:
I called Verizon tech support today...
Click to expand...
Click to collapse
Ok I did this and since I don't have much on my phone I chose NOT to back it up.
It downloaded a big file (the latest fully updated ROM, presumably) so if you don't have a fast connection this may take some time. We were getting good speed so it only took a minute or two.
It does seem to be better.
It needs to settle in before the jury's out.
Definitely worth the set up as new if it turns out to be the solution.
It was driving me nuts.
mwshows said:
Please keep us up to date on this over the next couple days. If this is the fix it seems too good to be true! Also, do you mean when you said - you learned the hard way about letting it restore the backup via data instead of wifi - that the restore simply eats thru a ton of data? Or was that some other meaning? My home wifi is slow as crap compared to LTE so I don't know if I have the patience to wait for a full restore on my wifi lol.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
See my update on my original post please. As far as the data issue, I purchased my S6 last November from Best Buy. They set everything up in the store as far as my Verizon and Samsung registration. On the way home unbeknownst to me the phone was restoring all of my dozens of apps from a backup on Verizon. I was in my car with no wifi and I didn't realize what was happen until I received a text message from Verizon informing me that I was almost out of data. I shut off mobile data right away but I had very little left at that point. Apparently downloading loads of apps eats a lot of data.
I have sensitive S6 (it may be similar to other S)
This suggestion is from somebody else but it worked for me.
try this:
setting | personal | accessibility | dexterity | press and hold change it from 0.5 to 1.0
Changing that setting didn't work.
This phone is useless IMO for browsing in most apps. Every time I touch to scroll where there's an item that's clickable it selects it. VERY annoying. NEVER had this before in any device. Methinks this is going back.
I hit the twitter or Facebook link in posts when scrolling occasionally but it's few and far between.
I'm New to the forums here everyone.
Greetings!
I'm running NRD90U but I'm experiencing some issues with the recent radio update that came with nougat on Verizon. I've searched everywhere on the xda forums and found suggestions to others experiencing similar issues (simultaneous voice and data). With the 03.61 radio, everything worked just fine whereas with 03.72 I have to toggle airplane mode after every reboot in order to have simultaneous voice and data. I have performed all of the suggested things to no avail. HD voice is enabled on my line and I've tried taking it off and putting it back on. Enhanced LTE is set to on and I've toggled that. I've factory data reset. I've wiped cache. I've Tested SIM in another Verizon device and it works fine. I've Put another Verizon SIM in my device and still have the issue. I even gotten a new replacement device. I've sideloaded OTAs. I've flashed factory images. I've literally tried everything suggested here.
All said, I'm wondering if it's possible to flash the older 03.61 radio while keeping everything otherwise the same on my phone with stock Nougat-NRD90U.
I would appreciate input.
Thanks.
[email protected] said:
I'm New to the forums here everyone.
Greetings!
I'm running NRD90U but I'm experiencing some issues with the recent radio update that came with nougat on Verizon. I've searched everywhere on the xda forums and found suggestions to others experiencing similar issues (simultaneous voice and data). With the 03.61 radio, everything worked just fine whereas with 03.72 I have to toggle airplane mode after every reboot in order to have simultaneous voice and data. I have performed all of the suggested things to no avail. HD voice is enabled on my line and I've tried taking it off and putting it back on. Enhanced LTE is set to on and I've toggled that. I've factory data reset. I've wiped cache. I've Tested SIM in another Verizon device and it works fine. I've Put another Verizon SIM in my device and still have the issue. I even gotten a new replacement device. I've sideloaded OTAs. I've flashed factory images. I've literally tried everything suggested here.
All said, I'm wondering if it's possible to flash the older 03.61 radio while keeping everything otherwise the same on my phone with stock Nougat-NRD90U.
I would appreciate input.
Thanks.
Click to expand...
Click to collapse
If you are bootloader unlocked, you can fastboot flash any radio.img you want. If you are not bootloader unlocked, no you can't. The radio.img is universal btw, not specific to a carrier.
Edit: the guide below will help you unlock the bootloader and learn fastboot if you are unfamiliar.
http://forum.xda-developers.com/showthread.php?t=3206928
Sent from my Nexus 5X using Tapatalk
Thanks. I will do that. I appreciate the help.
Is this a problem for other Verizon users too? If so, I just won't upgrade the radio firmware on mine either.
I would highly suspect that the problem is for everybody on Verizon especially since I replaced my device and did all this SIM card changes and things. It is very unnoticeable in that the only time you experience it or see it is if you are making a call on the new nougat radio 03.72, you will see the LTE icon disappear as soon as you make your call, regardless of whether you are on an 'HD call' or not. If you are on the older radio 03.61 that is on marshmallow, then you never experience that problem, ever, ever. Everything is perfect with that "radio." I've done a lot of testing on it, as I said, up to replacing my device, all to no avail. unless using 03.61 which is again, perfect. I wouldn't change if you can avoid it. If you do get the nougat radio though (03.72), it's a nuisance because after the majority of reboots overall, you will come up with everything normal-'looking' with the LTE icon there but when trying to make a call it will disappear and you'll have an exclamation point there until you hang up from the call and LTE comes right back. (unless you're on wifi off course in which case none of this apples). The solution if you find yourself with the 03.72 nougat radio with this happening, is to toggle airplane mode and then you're good to go until the next time you have to reboot. I always check afterwards by calling voicemail to make sure the LTE icon stays while on the call. It will disappear immediately.
I'm going to assume there is some sort of an "initial-boot-handshake" that's not taking place correctly, but DOES communicate correctly coming out of airplane mode when the device is already booted.
Regards
Edit: This may be a regional VZW issue and not a phone or baseband issue.
Verizon has had issues where I live for more than a week.
I live in Northern Ca and they just sorted things out.
Funny, I flashed the Nougat radio on top of 6.x to see if my issue was fixed.
It's not the radio. Mine is finally stable. Not sure what VZW did.
tech_head
Everything was working fine on mine with the marshmallow radio. I didn't have an issue until I updated to nougat.
Hearing what happened with yours makes me think that it's a regional Verizon thing. Hopefully they will fix soon. I'm not holding my breath because it's been about a month here in Central Kentucky
I'm glad yours is working now man.
Cheers!
I'm having a similar problem for the last couple days after flashing the latest update. I may try stepping back to the older radio to see if that fixes my problem. I just hope it doesn't affect my bluetooth, as that's finally working fine again.
heffe2001 said:
I'm having a similar problem for the last couple days after flashing the latest update. I may try stepping back to the older radio to see if that fixes my problem. I just hope it doesn't affect my bluetooth, as that's finally working fine again.
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Click to collapse
Best of luck. Let us know how it goes if you get the chance. Thanks!
Holy crap, I thought it was just me! I did the exact same things (minus an RMA) as the OP to fix the issue with no luck, even downgrading to MTC20F and upgrading to MTC20L and finally Nougat, just to make sure something wasn't getting jacked in the flashing process. I spent an hour on the phone last night w/ a tier 2 tech guys from Verizon and the only issue he could see was that my PRL had an update for my SIM which should happen automatically. He pushed it through from their end but it didn't fix the issue. Normally I don't care about browsing/downloading when I'm on the phone since I hate talking on the phone and get off as soon as possible but it causes another problem which is not acceptable: if I am browsing chrome or doing anything with data, incoming calls go straight to voicemail. Tried switching the phone from "global" to "LTE/CDMA" with no luck-a reboot always kills simultaneous voice and data. I can rule out this being a Verizon issue on my end as when I flashed the MM images to update via OTA this morning, all worked perfectly fine.
Edit: I have called multiple people in my area that are on VZW after having them reboot their phones and all of them maintained simultaneous voice and data. I think it is safe to state that this issue is software/device specific.
bjoostema said:
Holy crap, I thought it was just me! I did the exact same things (minus an RMA) as the OP to fix the issue with no luck, even downgrading to MTC20F and upgrading to MTC20L and finally Nougat, just to make sure something wasn't getting jacked in the flashing process. I spent an hour on the phone last night w/ a tier 2 tech guys from Verizon and the only issue he could see was that my PRL had an update for my SIM which should happen automatically. He pushed it through from their end but it didn't fix the issue. Normally I don't care about browsing/downloading when I'm on the phone since I hate talking on the phone and get off as soon as possible but it causes another problem which is not acceptable: if I am browsing chrome or doing anything with data, incoming calls go straight to voicemail. Tried switching the phone from "global" to "LTE/CDMA" with no luck-a reboot always kills simultaneous voice and data. I can rule out this being a Verizon issue on my end as when I flashed the MM images to update via OTA this morning, all worked perfectly fine.
Edit: I have called multiple people in my area that are on VZW after having them reboot their phones and all of them maintained simultaneous voice and data. I think it is safe to state that this issue is software/device specific.
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Click to collapse
I have done and agree with what you said - other devices(non NEXUS 6p) work fine and 6p works fine on marshmallow. However, tech_head posted above that his I'd all good now and that it was a Verizon issue. I'm not sure where you live but based on tech_head's post, I can't rule out VZW as the problem. One thing is for sure it is an issue here in Central Kentucky on the two NEXUS 6ps that I have had and tried EVERYTHING, like you, on both of them to no avail without marshmallow radio. I haven't tried flashing marshmallow radio on top of nougat. I may just wait and see if VZW or Google work something out to fix it soon with a possible update. Not holding my breath but I believe it will eventually get fixed in the future, OFFICIALLY.
Thanks man.
I appreciate your input.
**
As mentioned earlier in the thread, the radio is independent of the OS version, so why not take 1 or 2 minutes and flash an earlier radio? There is a radio / modem repository thread on XDA with all versions you can just grab and try out. Literally takes less than a minute and if you don't like the results, then just flash it right back. I use Fastboot, but TWRP, FF, NRT, etc. all work equally well. You may also post what you find under "Phone Settings" when typing " *#*#4636#*#* " into the dialer. Report back on your findings.
Here are the screenshot links for my phone settings.
Thanks
OP
http://forum.xda-developers.com/attachment.php?attachmentid=3882483&stc=1&d=1474502181
http://forum.xda-developers.com/attachment.php?attachmentid=3882482&stc=1&d=1474502181
tech_head said:
Verizon has had issues where I live for more than a week.
I live in Northern Ca and they just sorted things out.
Funny, I flashed the Nougat radio on top of 6.x to see if my issue was fixed.
It's not the radio. Mine is finally stable. Not sure what VZW did.
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Click to collapse
Are You running stock nougat now. If so, what is your simultaneous voice and data status with respect to my post.
Thanks
OP
[email protected] said:
I have done and agree with what you said - other devices(non NEXUS 6p) work fine and 6p works fine on marshmallow. However, tech_head posted above that his I'd all good now and that it was a Verizon issue. I'm not sure where you live but based on tech_head's post, I can't rule out VZW as the problem. One thing is for sure it is an issue here in Central Kentucky on the two NEXUS 6ps that I have had and tried EVERYTHING, like you, on both of them to no avail without marshmallow radio. I haven't tried flashing marshmallow radio on top of nougat. I may just wait and see if VZW or Google work something out to fix it soon with a possible update. Not holding my breath but I believe it will eventually get fixed in the future, OFFICIALLY.
Thanks man.
I appreciate your input.
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Click to collapse
No problem bud! I haven't flashed another radio yet either. I will report back after I test a few more things.
Has anyone determined the cause of the problem? Was it the radio firmware after all? There seem to be conflicting answers here.
chaoticyeshua said:
Has anyone determined the cause of the problem? Was it the radio firmware after all? There seem to be conflicting answers here.
Click to expand...
Click to collapse
It is still kind of up in the air. What I do know is that there is a software incompatibility somewhere within nougat here in Lexington, KY, at least. I assume it's the radio software but I'm not certain. I'm not bootloader unlocked at this point so I haven't yet tried to flash marshmallow radio on to stock nougat. I will probably try this in a few days when I have the time to deal with the factory reset it involves. Please refer back to the original post for questions about my reasoning.
It's quite interesting, the problem, as everything with stock nougat - voice and data-wise, works just like marshmallow after I toggle airplane mode after reboot. With marshmallow, it just worked. Very weird. But given I can just toggle airplane mode 1 time for every time I boot, it's just a slight nuisance. Once I toggle airplane mode, everything is good just like marshmallow, as if nothing was ever wrong. It could be something about the boot sequence. It's very interesting. I'm open to ideas at this point.
Thanks.
My 2¢
When i was on 6.0.1 didn't have and issue with radio. i flashed the 7.0 radio while still on 6.0.1, still no issues.
Then i flashed 7.0 OS and that's when the issue started and it was only affecting upload speed download was great. Then i flashed the last radio from 6.0.1 and the issue went away.
P.S.
the data going off during a call is VZW. i had to call to have them fix this even before 7.0 they dont like the fact that we are using a non vzw branded cell.
I'm back on 6.0.1, never signed on to be a beta tester for 7.0?. These days its about profit and quantity and the hell with quality
Sent from my Nexus 6P using XDA-Developers mobile app
spjetrovic said:
My 2¢
When i was on 6.0.1 didn't have and issue with radio. i flashed the 7.0 radio while still on 6.0.1, still no issues.
Then i flashed 7.0 OS and that's when the issue started and it was only affecting upload speed download was great. Then i flashed the last radio from 6.0.1 and the issue went away.
P.S.
the data going off during a call is VZW. i had to call to have them fix this even before 7.0 they dont like the fact that we are using a non vzw branded cell.
I'm back on 6.0.1, never signed on to be a beta tester for 7.0?. These days its about profit and quantity and the hell with quality
Sent from my Nexus 6P using XDA-Developers mobile app
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Click to collapse
I appreciate your input. It doesn't sound like our issues are quite the same. I'm not sure though.
What is it that Verizon did for you. That may be the answer to my problems.
Thanks. Best Regsrds.
Hi
So after looking through other threads it seems that the A5 WiFi issue is known problem that I can't find a proper fix for.
I have an A5 SM-A510F baseband A510FXXU4CQH2 that is always searching for a network that kills my battery life, Samsung have offered no help at all (typical) I have heard that an update could of caused this or that fast charging heats the battery too fast and thus damages the mainboard, in any case I have changed the location settings which had no affect, reset network settings, full reset both ways, changed router channels (no affect as suspected) done everything apart from a dancing around the phone with a four leaf clover
Anyone ever find a proper permanent fix for this issue? booked in for a repair free of charge but I can't see Samsung actually doing anything as it has never had an iffy ROM or Custom ROM I did use Smart Switch to re-install the Stock ROM and never been dropped or had water damage, pretty stumped at the mo.
Cheers
Mine stopped working today! no wifi on my phone, galaxy a5 2016
mousemeat said:
Mine stopped working today! no wifi on my phone, galaxy a5 2016
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Click to collapse
Samsung WiFi is well lack lustre at the best of times.
lomax512 said:
Hi
So after looking through other threads it seems that the A5 WiFi issue is known problem that I can't find a proper fix for.
I have an A5 SM-A510F baseband A510FXXU4CQH2 that is always searching for a network that kills my battery life, Samsung have offered no help at all (typical) I have heard that an update could of caused this or that fast charging heats the battery too fast and thus damages the mainboard, in any case I have changed the location settings which had no affect, reset network settings, full reset both ways, changed router channels (no affect as suspected) done everything apart from a dancing around the phone with a four leaf clover
Anyone ever find a proper permanent fix for this issue? booked in for a repair free of charge but I can't see Samsung actually doing anything as it has never had an iffy ROM or Custom ROM I did use Smart Switch to re-install the Stock ROM and never been dropped or had water damage, pretty stumped at the mo.
Cheers
Click to expand...
Click to collapse
Have you checked advanced wifi settings so that always scan for network option is disabled?
You can also check location settings so that google won't scan for wifi network.
tys0n said:
Have you checked advanced wifi settings so that always scan for network option is disabled?
You can also check location settings so that google won't scan for wifi network.
Click to expand...
Click to collapse
Yes mate did that already, it does beg the question if fast charging is so good then why have the option to turn it off, maybe they know it's bad for the phones circuitry
**Update**
Phone went to Anovo for repair and when I spoke to the guy he said no faults were found, he also only mentioned about over heating and not about Wi-Fi or 4G connection problems which tells me he most likely only took down the details from Tesco mobile who did not seem to understand what I was saying, I suppose some people just can't understand technical stuff and only hear what they want to hear, a letter that I enclosed with all of the details of the fault/s seems to have been totally ignored, just have to wait now until I get it back and see what condition it arrives back in, I have read some real horror stories about Anovo which also has a knock on effect for retailers.
Anovo need to be dropped like a stone IMHO
***update***
So Anovo are utter liars, phone was sent to them as that's where Tesco have things sent, they said they checked everything etc, total and utter lies told to Tesco by Anovo as when I spoke to them they only checked the battery and aks me for more time to check the phone again, these b*stards need to stop telling lies to Tesco. (so fing mad right now)
Hey all, I really need some help, borderline might send this phone back even though I love it so far. GPS location is absolute garbage.
Countless google searches show this issue persisted even back during OnePlus 5 phones. This is my first OnePlus device and I am slowly ( I am patient) having some issues creep up. The GPS issue doesn't have any official fix from my search, only some tricks that work temporarily.
How has OnePlus ignored this for so long?
Waze barely ever GPS locks and when it does its for a few minutes. Google maps is the same way. No amount of reboots, clearing location cache, toggling power savings etc has worked enough for me to say "its fixed". I never experienced this on other devices. This is why I came to XDA (back when I used to flash everything). Has anyone discovered a real fix? Do I have to flash some new ROM to resolve this?
7T Pro Mc Edition 5G US
Android 10 Buiuld 10.0.16.HD61CB
doesntmatterx said:
Hey all, I really need some help, borderline might send this phone back even though I love it so far. GPS location is absolute garbage.
Countless google searches show this issue persisted even back during OnePlus 5 phones. This is my first OnePlus device and I am slowly ( I am patient) having some issues creep up. The GPS issue doesn't have any official fix from my search, only some tricks that work temporarily.
How has OnePlus ignored this for so long?
Waze barely ever GPS locks and when it does its for a few minutes. Google maps is the same way. No amount of reboots, clearing location cache, toggling power savings etc has worked enough for me to say "its fixed". I never experienced this on other devices. This is why I came to XDA (back when I used to flash everything). Has anyone discovered a real fix? Do I have to flash some new ROM to resolve this?
7T Pro Mc Edition 5G US
Android 10 Buiuld 10.0.16.HD61CB
Click to expand...
Click to collapse
You might want to say TMobile version. But I'm guessing you don't have root access bc TMobile locks the bootloader?
If you had root you could just edit and replace the gpsconfig file
Yes TMobile version it's new just got it a few days ago, untouched. I haven't been in the rom flashing game in awhile, kind of veered off that but your reply tells me that will fix my issue? Is there another thread I missed that explains why that would work?
If so please kindly link me.
I have an update for those having this issue. I have done more testing with GPS locker and noticed random results. It definitely helped usability by 20% but by no l means is this a fix.
GPS locker once locked around 10-15 seconds I open Waze and immediately it loses all connections, it's as if Waze itself is not working right, perhaps it's Android 10 or 5g. Ultimately you can sit and wait and Waze will eventually work for a few minutes or so then die out again.
Google maps was better by about 15% due to GPS locker although it too will from time to time lose GPS and you may end up missing an exit.
Last thing I tried was switching network mobile mode from automatic 2g/3g/lte/5g to the one below that without 5g and noticed considerable improvement but I do not have enough testing time to conclude that works.
No one has GPS issues? It's all honky Dory? There's plenty of threads on this but no bite. I am more curious for those on 7tpro.
I wonder if it's a 5g problem. I have been seeing a similar experience on the note 10+ 5g boards.
https://eu.community.samsung.com/t5...Note10-5G/GPS-loss-when-5G-is-on/td-p/1338709
Is one example,
https://forum.xda-developers.com/galaxy-note-10+/help/gps-issue-t3965662/amp/
Another.
Anyone with 5g chime in?
I'm having these issues too, I notice it a lot on Waze. Google's cool.
1+7t Pro McLaren 5g (T-Mobile)
Problem and work around found
TheRelaxedFlier said:
I'm having these issues too, I notice it a lot on Waze. Google's cool.
1+7t Pro McLaren 5g (T-Mobile)
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Click to collapse
Alright I have confirmed my suspicions with the help of this same issue on the Note 10 5G forums. After I left home today I set my phone on a navigation drive using Waze, it connected right up on 4G LTE (I guess no 5G towers nearby). As I was driving, rock solid for 15 minutes it suddenly connected to 5G, you know what happened next, it disconnected GPS immediately. This confirmed what everyone else is saying. There is a bug or some problem when these new 5G phones switch between 4G lTE -> 5G and back, more specifically, I dont think 5G is ready for prime time when it comes to GPS locking.
I switch my network settings to not search for 5G and GPS with Waze was rock solid. This is indeed the fix / workaround for now when your using navigation apps until Oneplus / T mobile releases a fix. I am more disgusted that these 2 flagships (Note 10 + 5G included) was not properly tested and vetted before marketing shoved it down our throats.
I've noticed the same issues. Although I've posted on Reddit about it.
Waze as an app has issues with GPS if you read the reviews so it's a tough one.
I did do a small test like you in regards to 5g and GPS and it seems to have been better.
Very unfortunate. I'm debating whether to keep the phone and simply put it to 4g or just return and get like a note 10+ (standard 4g) for the time being since 5g seems to have issues
Edit:
Looking at the above linked topic it seems like the issue was fixed with an update for the Galaxy
I wouldn't worry too much, 5G is still new and I am confident they will iron things out. I thought about switching phones too but for what? The other 5g had the same issue(note).
In time it will be fixed, for now when I am on the road I leave it at 4g lte and I am good to go.
confirmed with GPS locker app...
Using GPS locker I can notice the 5G issues like others on my op7Tp 5G ... an easy fix (until this gets addressed by t-mobile) is to disable 5G and use 4G instead :crying:
For some reason it seems to be a oneplus wide issue like you said since the OP5. I had an OP5 damaged the screen and went back to my MI MIX 2. Had 0 issues with my MI MIX 2 other than the weird location of the selfie cam (bottom right of the screen). Recently upgraded to the OP7 pro (non 5g) unlocked version (i know you have the 7t pro but figure we could all help each other) and definitely still have some GPS issues. Google works, however waze is intermittent and especially bad while making phone calls (EX android auto+waze, while hands free talking on the phone).
GPS Locker definitely helps for me. i have it auto-lock then launch waze (settings in the GPS Locker app).
I've also used compass steel app and used it to calibrate the compass in the phone. This also seems to help some.
The only other thing worth investigating i think would be to check a few settings and see how they pan out. Related to the battery optimization settings in android 9 and 10. Adaptive battery (seems to be system wide), and battery optimization options (seems to be app specific) for waze gps locker, etc. Let me know what everyone finds out. Seriously tempted to trade in my OP7 pro if the mi mix 4 looks promising. My Mi Mix 2 was solid and im a huge OP fan....
Maybe it's worth it now to bring this to the OnePlus forum community. When I have time I'll whip something up and link it here so we can add to it. More eyes are needed from there end.
doesntmatterx said:
Maybe it's worth it now to bring this to the OnePlus forum community. When I have time I'll whip something up and link it here so we can add to it. More eyes are needed from there end.
Click to expand...
Click to collapse
No issues on my end . Tested Waze and Google maps with 5g connection.
I disabled Bluetooth & wifi scanning , not sure if that makes difference
doesntmatterx said:
Maybe it's worth it now to bring this to the OnePlus forum community. When I have time I'll whip something up and link it here so we can add to it. More eyes are needed from there end.
Click to expand...
Click to collapse
I believe it is worth it. Get enough people with enough devices across different carriers making the issues visible and hopefully someone will fix it!
I've even edited the GPSconfig file to no avail. I would love to get my hands on a similar device (GPS hardware) that is carrier branded and see if that helps the issue. How can I find identical hardware? Maybe a Samsung?
slyyke said:
I believe it is worth it. Get enough people with enough devices across different carriers making the issues visible and hopefully someone will fix it!
I've even edited the GPSconfig file to no avail. I would love to get my hands on a similar device (GPS hardware) that is carrier branded and see if that helps the issue. How can I find identical hardware? Maybe a Samsung?
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Click to collapse
Well for what it's worth I have the TMobile one and have issues with GPS.
Sent from my HD1925 using Tapatalk
Coderedpl said:
Well for what it's worth I have the TMobile one and have issues with GPS.
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Click to collapse
Can you confirm changing your network settings to the second option works for you? Still working for me perfectly.
doesntmatterx said:
Can you confirm changing your network settings to the second option works for you? Still working for me perfectly.
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Click to collapse
Yep indeed it does, I've already made a topic about this issue on reddit aswell.
Nice!
I have the tmobile 5g version and gps is horrible. I tried both google maps and Waze. It takes 5 minutes to lock on GPS initially and then while driving it will freeze up and not move for a few minutes (as I get lost) then randomly reconnect and disconnect again. Frustrating since I drive use GPS often in the LA area.