Can this be reduced?
Using this phone is near impossible (browsing, ex) without so many false touches!
This has to be fixed.
No root = no build.prop edits.
Anyone know of a solution?
May have to keep my Note 5.
I've noticed that the screen is crazy sensitive. It's almost like i didn't even touch it yet and an app will open or the screen will swipe... Interested if there is any was to adjust it a bit as well.
At first I thought this was just a subjective thing that random people were experiencing but last night I was playing monkey King escape and it kept swiping me to the side when I would swipe up and vice versa. Also getting random clicks when scrolling through menus and webpages... And I'm using cases so it's not edge sensitivity. As much as I like everything else about this phone I can't deal with something as basic as that going wonky on me for this amount of money.
cpufrost said:
Can this be reduced?
Using this phone is near impossible (browsing, ex) without so many false touches!
This has to be fixed.
No root = no build.prop edits.
Anyone know of a solution?
May have to keep my Note 5.
Click to expand...
Click to collapse
I'm having the exact same problem. It's very frustrating. It is difficult to do anything without unintentional opening apps and links. I'm hoping this is a software issue that can be resolved with a firmware update. If I cannot find something where Samsung acknowledge this issue before my 14 day return period is over. I may just have to go back to my S6. That's a shame because I really love everything else about this phone. There is a discussion about this issue here. http://forum.xda-developers.com/s7-edge/help/galaxy-s7-edge-touchscreen-overly-t3326936
I experienced the same problem when using without a case. But with my case on, no issues at all. I have a Spigen neo-hybrid case if it matters to anyone and love it.
dazednconfused said:
I experienced the same problem when using without a case. But with my case on, no issues at all. I have a Spigen neo-hybrid case if it matters to anyone and love it.
Click to expand...
Click to collapse
Daze I see you also have/had a S6 Edge. Did you have any issues with the screen sensitivity on the S6 Edge? The S7 is my first Edge phone. Thanks.
Eddie Hicks said:
Daze I see you also have/had a S6 Edge. Did you have any issues with the screen sensitivity on the S6 Edge? The S7 is my first Edge phone. Thanks.
Click to expand...
Click to collapse
The S6 definitely wasn't as sensitive as the S7 without a case, but I kept the same model of case on my S6 as well. I tried using the S7 around the house without a case and it definitely is touchy. No issues with the case on though.
dazednconfused said:
The S6 definitely wasn't as sensitive as the S7 without a case, but I kept the same model of case on my S6 as well. I tried using the S7 around the house without a case and it definitely is touchy. No issues with the case on though.
Click to expand...
Click to collapse
Thanks for the reply. I do have a Spigen Air Cushion Ultra Hybrid case. It does help with the edge but I have an issue with the entire screen being over sensitive. I don't have that problem with my S6. Apparently I'm not the only one. It's even mentioned in a couple of reviews. I'm just hoping that it is resolved in a firmware update.
Eddie Hicks said:
Thanks for the reply. I do have a Spigen Air Cushion Ultra Hybrid case. It does help with the edge but I have an issue with the entire screen being over sensitive. I don't have that problem with my S6. Apparently I'm not the only one. It's even mentioned in a couple of reviews. I'm just hoping that it is resolved in a firmware update.
Click to expand...
Click to collapse
I'm getting that same case!
yeah, I think a firmware update should fix that sensitivity and bring it down a tad. Not sure if all variants (Sprint, T-Mobile AT&T?) have it set this high or if it's just Verizon. To me, it's not like a dealbreaker or anything, but ideally I would like it lowered some.
I have the same issues with extra screen sensitivity, so does my wife's regular S7. Actually when typing responses on this forum, I often hit the wrong thng on my SwiftKey keyboard on accident and it closes out everything lol. Then I have to start over. I'm not even sure how the heck it's happening.
Sent from my SM-G935V using Tapatalk
The S6 Edge+ was nearly flawless.
Tapatalk browsing on this (S7 Edge) makes me want to throw the damn thing! LOL
Maybe this is Samsung's answer to TW lag. Just like in the old days (I'm talking i486 w/ Win 3.1 LOL) of making the mouse tracking fast to make the computer feel faster.
Just posting to say my screen is too sensitive as well. I fixed some false presses with a case, but still regular scrolling and clicking can be hit or miss if I'm hovering too close to the screen.
I've noticed this also, trying keeping your finger not so close to the screen when using it lol.
I found a solution for my over sensitive screen
I really feel stupid for my last post. I should have not jumped the gun so soon. I should have given it some time. Anyway after working great for the hours as I played around with the phone yesterday the over sensitive issue has returned today though not quite as bad as before. I just left a local Verizon corporate store to make an exchange. The problem is they do not have any S7 Edge's in stock nor have they ever received any S7 Edge's in their shop. Almost 2 weeks since the official release and not one Edge phone. They did have the regular S7 in stock and I considered switching to one. I also had my S6 with me and considered re-activating it. I ended up leaving with my Edge. I pre-ordered my Edge online and have one more day to decide to send it back or not. Sorry if anyone used that Verizon repair assistance and it didn't work. I meant well.
I called Verizon tech support today in regards to the screen sensitivity issue. He first had me boot in safe mode to see if the problem was present without any user installed apps. Problem still existed in safe mode. He suggested that I run the Verizon repair assistance to see if reflashing the firmware would help. He emailed me the link to the website. I didn't think that it would work but I figured I would give it a try. If it didn't work I was going to take the phone to the local Verizon corporate store for an exchange and maybe even switch to the regular S7. To my surprise it actually worked. My phone's screen is normal now. I'm still in kind of disbelief because it is such an enormous difference. Before flashing, just barely touching the phone would open apps. Scrolling on websites would open links. Now it only happens when I intentionally tap apps and links. The repair assistance is easy to use. It backs up your apps and settings and restores everything for the most part when it's done. When the phone first boots up it starts the setup wizard. When it gets to the part where it ask to restore backups from the cloud I wouldn't let it because it wasn't yet connected to wifi. I learned the hard way what happens when your phone installs a complete backup on data and repair assistant re-installs a backup and settings. Anyway the program will tell you when you have to make manual selections during the process like what USB connection to choose. I don't know if this will work for everyone but it definitely worked for me. I'm going keep testing it though in case the issue returns. I have only 2 days to return the phone for a new replacement if necessary. Here is the link to the repair assistance website.
http://www.verizonwireless.com/support/knowledge-base-80201/
Click to expand...
Click to collapse
Eddie Hicks said:
I called Verizon tech support today in regards to the screen sensitivity issue. He first had me boot in safe mode to see if the problem was present without any user installed apps. Problem still existed in safe mode. He suggested that I run the Verizon repair assistance to see if reflashing the firmware would help. He emailed me the link to the website. I didn't think that it would work but I figured I would give it a try. If it didn't work I was going to take the phone to the local Verizon corporate store for an exchange and maybe even switch to the regular S7. To my surprise it actually worked. My phone's screen is normal now. I'm still in kind of disbelief because it is such an enormous difference. Before flashing, just barely touching the phone would open apps. Scrolling on websites would open links. Now it only happens when I intentionally tap apps and links. The repair assistance is easy to use. It backs up your apps and settings and restores everything for the most part when it's done. When the phone first boots up it starts the setup wizard. When it gets to the part where it ask to restore backups from the cloud I wouldn't let it because it wasn't yet connected to wifi. I learned the hard way what happens when your phone installs a complete backup on data and repair assistant re-installs a backup and settings. Anyway the program will tell you when you have to make manual selections during the process like what USB connection to choose. I don't know if this will work for everyone but it definitely worked for me. I'm going keep testing it though in case the issue returns. I have only 2 days to return the phone for a new replacement if necessary. Here is the link to the repair assistance website.
http://www.verizonwireless.com/support/knowledge-base-80201/
Click to expand...
Click to collapse
Please keep us up to date on this over the next couple days. If this is the fix it seems too good to be true! Also, do you mean when you said - you learned the hard way about letting it restore the backup via data instead of wifi - that the restore simply eats thru a ton of data? Or was that some other meaning? My home wifi is slow as crap compared to LTE so I don't know if I have the patience to wait for a full restore on my wifi lol.
Sent from my SM-G935V using Tapatalk
Eddie Hicks said:
I called Verizon tech support today...
Click to expand...
Click to collapse
Ok I did this and since I don't have much on my phone I chose NOT to back it up.
It downloaded a big file (the latest fully updated ROM, presumably) so if you don't have a fast connection this may take some time. We were getting good speed so it only took a minute or two.
It does seem to be better.
It needs to settle in before the jury's out.
Definitely worth the set up as new if it turns out to be the solution.
It was driving me nuts.
mwshows said:
Please keep us up to date on this over the next couple days. If this is the fix it seems too good to be true! Also, do you mean when you said - you learned the hard way about letting it restore the backup via data instead of wifi - that the restore simply eats thru a ton of data? Or was that some other meaning? My home wifi is slow as crap compared to LTE so I don't know if I have the patience to wait for a full restore on my wifi lol.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
See my update on my original post please. As far as the data issue, I purchased my S6 last November from Best Buy. They set everything up in the store as far as my Verizon and Samsung registration. On the way home unbeknownst to me the phone was restoring all of my dozens of apps from a backup on Verizon. I was in my car with no wifi and I didn't realize what was happen until I received a text message from Verizon informing me that I was almost out of data. I shut off mobile data right away but I had very little left at that point. Apparently downloading loads of apps eats a lot of data.
I have sensitive S6 (it may be similar to other S)
This suggestion is from somebody else but it worked for me.
try this:
setting | personal | accessibility | dexterity | press and hold change it from 0.5 to 1.0
Changing that setting didn't work.
This phone is useless IMO for browsing in most apps. Every time I touch to scroll where there's an item that's clickable it selects it. VERY annoying. NEVER had this before in any device. Methinks this is going back.
I hit the twitter or Facebook link in posts when scrolling occasionally but it's few and far between.
Related
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
ohmyigod said:
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
Click to expand...
Click to collapse
i've owned quite a few and flashed many different firmwares and i've never experienced what you're describing
ph00ny said:
i've owned quite a few and flashed many different firmwares and i've never experienced what you're describing
Click to expand...
Click to collapse
Thanks for your reply. Then this must be phone issue. I'll take it to the Samsung service center , let's see what they have to say.
Sounds like a defective phone. Mine doesn't behave like that.
Sent from my GT-N7000 using Tapatalk
I've had my Note for 2 weeks, never once has it froze.
100% you have a defective phone, take it back to Samsung service/repair centre.
Update - I took my phone to Service Centre and to my luck they too experienced the same freezing issue at boot start up. They have kept the phone for inspection and will let me know tomorrow.
I really hope they gave me replacement for my phone. Will update tomorrow.
ohmyigod said:
Update - I took my phone to Service Centre and to my luck they too experienced the same freezing issue at boot start up. They have kept the phone for inspection and will let me know tomorrow.
I really hope they gave me replacement for my phone. Will update tomorrow.
Click to expand...
Click to collapse
Yup its a phone issue. My SGN hasnt had any issues yet. I am also using go launcher & added a couple of mods but not a single freeze in past 1 week.
Touch wiz on SGN is laggy compared to other versions.
These things happen to me when I try overclocking / undervolting too much but not on stock firmware. Looks like a defective device.
ohmyigod said:
Hi,
I recently bought my first Android phone in the form of Galaxy Note. However I am so far disappointed with it.
The main reason being that Phone hangs way too often. Earlier I thought it could be due to apps I downloaded from the Android Market. There is no pattern, sometimes it hangs while I am using Market or sometimes when I am browsing Settings menu.
Most of the time when it hangs, I have to remove the battery, put it again and reset the phone. I am really disappointed with my experience. I have already experienced the situation where I could not restart the phone and I had to take the phone to Service center to resolve the issue.
But now even after formatting, Phone does hang intermittently. I am going to take it to the service center but afraid that the issue may not reoccur there and they'll give me some BS reason.
I am not sure if this is a phone problem or Android problem. Does anyone else face the same problem?
P.S. - I have the latest firmware installed on my phone.
Click to expand...
Click to collapse
Try to flash a new firmware and check the problem again.
What have you installed lately?
When I first installed widgetlocker, I tried to set a 5x5 widget grid and my phone hung constantly. Using default grid works fine
Also. Vibrate notify also caused the note to lock up hard. Any system app that flakes out can lock up your phone.
Try to remove your sd card to test.
Some brands of sd card are not compatible with note.
ChodTheWacko said:
What have you installed lately?
When I first installed widgetlocker, I tried to set a 5x5 widget grid and my phone hung constantly. Using default grid works fine
Also. Vibrate notify also caused the note to lock up hard. Any system app that flakes out can lock up your phone.
Click to expand...
Click to collapse
As I had mentioned this is my 1st Android phone (and expensive one ), so I am not very adventurous with it at the moment.
I had downloaded following apps from Android market.
1. 3G Watchdog
2. Lookout security and Antivirus
3. etc
After my 1st major experience with Screen freeze, I performed hard reset and had performed updates for Flash, Google Maps. That's it. Still I found my phone freezing from time to time. There were no custom ROM or widgets on my phone.
BigQ said:
Try to remove your sd card to test.
Some brands of sd card are not compatible with note.
Click to expand...
Click to collapse
I had not put SD card. 16GB is enough for me
As you guys mentioned, the phone was indeed a defective piece. FML
Service center guys wants to replace the faulty circuit with new circuit, however I am insisting on a new piece.
They say they replace the phone only if customer reports the fault in 4 days from purchasing which is BS policy. Not even a week complete and my phone started giving me trouble and they do no want to replace the phone. Big shame on Samsung for such stupid policies.
I have yet to hear from them as they want to speak to Samsung. Looks like I will have to raise storm to get my phone replaced. Rough ride ahead...wish me luck
ohmyigod said:
As you guys mentioned, the phone was indeed a defective piece. FML
Service center guys wants to replace the faulty circuit with new circuit, however I am insisting on a new piece.
They say they replace the phone only if customer reports the fault in 4 days from purchasing which is BS policy. Not even a week complete and my phone started giving me trouble and they do no want to replace the phone. Big shame on Samsung for such stupid policies.
I have yet to hear from them as they want to speak to Samsung. Looks like I will have to raise storm to get my phone replaced. Rough ride ahead...wish me luck
Click to expand...
Click to collapse
hi ...im also facing the same problem as u...any update from samsung for ur phone?
I'd resist installing any security or anti virus apps.... Too intrusive and always running in the background.
Sent from my GT-I9000 using xda premium
Maybe it's just me, but, ever since the update, my phone is very laggy. The built in app manager consistently shows 1.2 gigs or more in use, even if I use the clean memory button. The home button is slow to respond, and apps don't scroll smoothly anymore. This is the official release by Verizon, and I can honestly say that I am not impressed by it. I have done a cache clear, and a master reset. Nothing has solved the issue.
Thank you in advance,
Section 8
section8ff said:
Maybe it's just me, but, ever since the update, my phone is very laggy. The built in app manager consistently shows 1.2 gigs or more in use, even if I use the clean memory button. The home button is slow to respond, and apps don't scroll smoothly anymore. This is the official release by Verizon, and I can honestly say that I am not impressed by it. I have done a cache clear, and a master reset. Nothing has solved the issue.
Thank you in advance,
Section 8
Click to expand...
Click to collapse
You're one of the few who is having issues with the update, most people are completely happy with it. Have you done a factory reset to see if that fixes your issues?
airmaxx23 said:
You're one of the few who is having issues with the update, most people are completely happy with it. Have you done a factory reset to see if that fixes your issues?
Click to expand...
Click to collapse
I've tried a complete factory reset, as well as a cache clear, still laggy. Thank you for your reply
section8ff said:
Maybe it's just me, but, ever since the update, my phone is very laggy. The built in app manager consistently shows 1.2 gigs or more in use, even if I use the clean memory button. The home button is slow to respond, and apps don't scroll smoothly anymore. This is the official release by Verizon, and I can honestly say that I am not impressed by it. I have done a cache clear, and a master reset. Nothing has solved the issue.
Thank you in advance,
Section 8
Click to expand...
Click to collapse
You are not alone. Samsung was replacing the Note 3's with brand new replacements for people with major issues (per factory rep) until they decided this is a Verizon issue. The ATT and Sprint Note 3's are doing just fine as well as many Verizon units, however there are some major glitches for many of us with the Verizon build. I also performed cache clear and several factory wipes to no avail. (my main issue is with signal stability especially in fringe areas where I have ZERO coverage)
I just received a brand new - not refurb - replacement from Verizon after many conversations with Best Buy geek squad, Samsung and Verizon. Verizon will send you a brand new phone that will have Jellybean if you are persistent: :good:
foxisbubba said:
You are not alone. Samsung was replacing the Note 3's with brand new replacements for people with major issues (per factory rep) until they decided this is a Verizon issue. The ATT and Sprint Note 3's are doing just fine as well as many Verizon units, however there are some major glitches for many of us with the Verizon build. I also performed cache clear and several factory wipes to no avail. (my main issue is with signal stability especially in fringe areas where I have ZERO coverage)
I just received a brand new - not refurb - replacement from Verizon after many conversations with Best Buy geek squad, Samsung and Verizon. Verizon will send you a brand new phone that will have Jellybean if you are persistent: :good:
Click to expand...
Click to collapse
Thank you for the info, I'm glad I'm not the only one having issues. I've never had any signal issues, if anything, my signal reception is better than it was before. I'll see about maybe getting a new handset, something has to change, I don't think I've ever had issues with an update, usually the phone was just bad out of the box...the photon being one of those...
Issues
I too am having issues. They are random, but they have repeated during different app use and in different areas. My stock browser will lock up the phone (only a battery pull clears it). My stock email app only opens 1/2 my folders and gives me errors when it tries to open pdf files. My screen gets laggy. It randomly adds letters to words I am trying to correct when typing on forums like this. My touch screen gets real inaccurate randomly. And randomly it loses 1/2 the screen when rotating from landscape to portrait (with multi window turned off). I have done the cache clearing multiple times and have done a factory reset as well...with no help. Such a shame, none of this happened before the update. It has turned this usable tool into a frustrating paperweight. I guess I will have to bounce this off of a Verizon rep's head and get a new one. I tried rooting before the update, but every rooting technique failed...then one night, after I told the update to delay...it updated anyway while I was sleeping.
I'm on T-Mobile but I just got home and phoned up my co-worker who has the Verizon version. Says he noticed a slight improvement in overall touchscreen responsiveness. Biggest problem that he said was fixed was ghost touches (touching one portion of the screen caused a menu to pop up somewhere else for example) being completely gone. Idk, it's really starting to feel like a lot of these bugs should have gotten squashed in the product testing phase. Wonder if this is the same update as the mandatory one T-Mobile got way back. I wouldn't think so since the T-Mobile update did not fix touch screen issues for anyone.
Anybody notice the auto brightness isn't as dim anymore which is a good thing IMO.
slick_shoes said:
Anybody notice the auto brightness isn't as dim anymore which is a good thing IMO.
Click to expand...
Click to collapse
well that sucks because the lowest wasn't low enough for me.
Lock-N-Load said:
2. I do NOT see a difference in QC 2.0. I was about 8.94-9.0 volts draw on QC 2.0 before, and now I am at same. I call it as no change in QC 2.0 speed - so still not "true" QC 2.0.
Click to expand...
Click to collapse
Forgive me if I've misunderstood QC 2.0. But my understanding is it can charge at 9V or 12V. So just because it's still at 9V doesn't definitely mean that the phone isn't receiving more power, the amps could have also increased.
To provide 15W, for instance, you'd need 3A at 5V, 1.67A at 9V, and 1.33A at 12V.
It's possible to still get 9V from the charger, but draw more amps, for faster charging. Using something like Battery Monitor Widget, to monitor the current provided to the battery, would be a useful tool.
bobloadmire said:
well that sucks because the lowest wasn't low enough for me.
Click to expand...
Click to collapse
Try the paid version of Lux ... Can get the screen REAL dim!
G4'ed it!
After reading all of these posts, I'm really hoping for a similar update on T-Mobile coming soon. I'm glad this isn't just a placebo and an actual solution to a software problem that doesn't require getting my phone serviced.
SIdeloading apps problem???
UPDATE: Nevermind - issue not related to Verizon update... Had Twilight app kick on after sunset and that overlay app (reducing blue light) is what caused the touch issue. (Credit: brainwash1)
Enabled installing from "Unknown Sources" and installed an app yesterday no problem
I just did the Verizon system update and reboot, now on sideloading install I get the permissions list with CANCEL & INSTALL buttons at the bottom. Looks normal, but the INSTALL button doesn't respond to any tapping. Tried landscape mode also, just to move where the button was located on the screen, but no dice. CANCEL button works fine.
[Also, if there are many permissions, so I need to scroll, the INSTALL button starts as a NEXT button, then changes to INSTALL when done scrolling to bottom. Doesn't matter, neither NEXT not INSTALL buttons function]
Not sure what else would cause this. It seems like the Verizon system update broke something. Anyone else having new problem sideloading after the update???
Whats your carrier? I think the other guy is verizon. So am i, and i put no thanks
z500zag said:
Enabled installing from "Unknown Sources" and installed an app yesterday no problem
I just did the Verizon system update and reboot, now on sideloading install I get the permissions list with CANCEL & INSTALL buttons at the bottom. Looks normal, but the INSTALL button doesn't respond to any tapping. Tried landscape mode also, just to move where the button was located on the screen, but no dice. CANCEL button works fine.
[Also, if there are many permissions, so I need to scroll, the INSTALL button starts as a NEXT button, then changes to INSTALL when done scrolling to bottom. Doesn't matter, neither NEXT not INSTALL buttons function]
Not sure what else would cause this. It seems like the Verizon system update broke something. Anyone else having new problem sideloading after the update???
Click to expand...
Click to collapse
Do you have an app running that overlays something on the screen? I've had this in the past with a couple of different apps. Try turning off anything that's running.
Sent from my VS986 using Tapatalk
Ding ding ding!
brainwash1 said:
Do you have an app running that overlays something on the screen? I've had this in the past with a couple of different apps. Try turning off anything that's running.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
Twilight app kicked on after sunset, which is why I started having the problem. Paused it, and no more issue. Thanks!
Misterxtc said:
If you or anyone else don't want to be bothered by the OTA in fear of patching a exploit for root block LGDMSClient.apk with the debloater tool by @gatesjunior. If anyone downloaded it and do not want to install it just clear the cache from recovery mode. That should remove it from the phone.
EDIT: To enter recovery mode power down the phone and then hold the volume down and power buttons when powering back on.
Click to expand...
Click to collapse
Wiping the cache did nothing. It keeps popping up saying it is already downloaded and ready to install.
psycho_asylum said:
Wiping the cache did nothing. It keeps popping up saying it is already downloaded and ready to install.
Click to expand...
Click to collapse
OK, then the update isn't stored in the cache partition as other phones. It's a bit drastic but a factory data reset will do it. I ended up taking the update and then froze the updater. It did improve the touch response so I have no need for further updates. It updates the kernel because that is where the necessary changes are.
Misterxtc said:
OK, then the update isn't stored in the cache partition as other phones. It's a bit drastic but a factory data reset will do it. I ended up taking the update and then froze the updater. It did improve the touch response so I have no need for further updates. It updates the kernel because that is where the necessary changes are.
Click to expand...
Click to collapse
my touch response "seems" improved but I still get ghost touches..
I love pretty much every aspect of the phone, but the issues I have with the touchscreen are maddening at times, if I didn't see widespread reports of issues I would have Verizon replace the phone, but I am not sure it's worth the hassle..
lazarus2297 said:
my touch response "seems" improved but I still get ghost touches..
I love pretty much every aspect of the phone, but the issues I have with the touchscreen are maddening at times, if I didn't see widespread reports of issues I would have Verizon replace the phone, but I am not sure it's worth the hassle..
Click to expand...
Click to collapse
It might be worth replacing. I first had a black one that had the problem pretty bad. I returned the phone and went back to my S6 for a while but ended up picking up a blue one from Best Buy and this one works great. The touch wasn't that sensitive before the update but now it works really good. My battery is really good on the blue model too. Keep in mind I paid full retail for mine so when I returned the first one there was no restocking fee. I go to BestBuy just for that reason.
I was having some touch issues just as many are experiencing. Just today I installed the Google keyboard from the play store. I enabled the new keyboard and stopped using the LG keyboard. I have been using it this way for about an hour and I am much happier. I am hopeful this will take care of my issue. This is on a Verizon G4.
I took the update yesterday and threw my Verizon G4 on a Qi Wireless Charger last night and the bug where it has crashed in the AM is still there. Not sure about that.
Basically every time I wake up on a night of Qi Charging, the phone is crashed and freaks out.
Update:
My phone is now getting hot and doing the screen brightness bounce like it did out of the box. Going from 100 to 90 to 80 to 90 to 80 to 100 to 90.
bnick007 said:
I was having some touch issues just as many are experiencing. Just today I installed the Google keyboard from the play store. I enabled the new keyboard and stopped using the LG keyboard. I have been using it this way for about an hour and I am much happier. I am hopeful this will take care of my issue. This is on a Verizon G4.
Click to expand...
Click to collapse
I switched from the LG keyboard to the google keyboard day one so that was never a source of my issues.. Just today.. twice post update I have had ghost touches launch the app switcher icon while texting and caused me to switch apps on accident.. Doh.. It's frustrating to say the least.
Never had a problem with wireless charging besides it's slow.
No screen brightness fluctuations.
No ghosting on screen.
Sounds like there's an awful big batch of bad phones.
06stang said:
Never had a problem with wireless charging besides it's slow.
No screen brightness fluctuations.
No ghosting on screen.
Sounds like there's an awful big batch of bad phones.
Click to expand...
Click to collapse
There are definitely bad ones. I returned mine again a few hours ago because my outdoor pictures would come out either dark or overexposed real bad. I tried manual mode and auto and no matter what I did they were awful. So I'm back to my S6 again, it was fun while it lasted.
New S8 today... I was pumped but I'm starting to get concerned. I've tried with AOD on and off but if I pocket the device and walk around a bit it seems not to want to wake up and bring me to the lock screen.
Once I get it to respond, it's restarting.... Boooo
Any thoughts? Defective unit?
Wipe the phone and try again.
kartman_canada said:
New S8 today... I was pumped but I'm starting to get concerned. I've tried with AOD on and off but if I pocket the device and walk around a bit it seems not to want to wake up and bring me to the lock screen.
Once I get it to respond, it's restarting.... Boooo
Any thoughts? Defective unit?
Click to expand...
Click to collapse
Did you restore from your old phone with Smart Switch? Sometimes Samsung's or third party apps can create version conflicts when they're moved over. BTW, where are you and what's the region of your phone?
Canada on Rogers...
The phone is obviously new and I'm coming over from an HTC. I did a fresh setup from scratch as I'm new to Samsung.
My phone did do a major update soon after turning on for the first time.
peachpuff said:
Wipe the phone and try again.
Click to expand...
Click to collapse
I can but it was new 12hrs ago... should wiping be needed at this point?
kartman_canada said:
Canada on Rogers...
The phone is obviously new and I'm coming over from an HTC. I did a fresh setup from scratch as I'm new to Samsung.
My phone did do a major update soon after turning on for the first time.
Click to expand...
Click to collapse
Did it ask you if you wanted to update or did it just do it?
kartman_canada said:
Canada on Rogers...
Click to expand...
Click to collapse
I wonder if it has anything to do with them (Rogers) botching the launch with the way they loaded the IMEI numbers? Go to the customer forum on Roger's website and see if any other customers are having similar issues.
peachpuff said:
Wipe the phone and try again.
Click to expand...
Click to collapse
The Phone Company said:
Did it ask you if you wanted to update or did it just do it?
Click to expand...
Click to collapse
That's a very good question. I was busy installing apps as I'm travelling tomorrow for work. Honestly, I dont remember it asking but I may have accidentally accepted. It certainly wasn't a big cautious ask, if there was a prompt.
Mine is doing the exact same thing
S8 plus, New setup
GuardianZX9 said:
Mine is doing the exact same thing
S8 plus, New setup
Click to expand...
Click to collapse
What carrier and country?
I'm getting the same problem on my S8 standard. Randomly, the screen will have some artefacts appear (nearly always on the bottom) then it just restarts. Happens in safe mode too so it doesn't appear to be an app causing it. Phoned Samsung and they told me to send it back to the retailers and ask for a replacement.
So that sucks. Besides on this forum I haven't seen anyone else talking about this, so I guess it's not a wide spread problem.
At&the in the US.
Received phone yesterday and used smart switch to transfer from my Samsung Edge phone. Everything was working great but now the screen is not working...frozen. it won't reboot, nothing works!
Verizon S8+ US
---------- Post added at 02:49 PM ---------- Previous post was at 02:45 PM ----------
For me it seems to be directly related to biometrics, if I have the fingerprint reader and face recognition enabled at the same time it locks up often.
Or iris scanner and fingerprint reader both enabled I get lockups.
It will get stuck on the always on screen, yippy can press the home button and feel the haptic feedback but nothing happens.
s8 plus retart
kartman_canada said:
New S8 today... I was pumped but I'm starting to get concerned. I've tried with AOD on and off but if I pocket the device and walk around a bit it seems not to want to wake up and bring me to the lock screen.
Once I get it to respond, it's restarting.... Boooo
Any thoughts? Defective unit?
Click to expand...
Click to collapse
the exact same problem is happening to my new s8 plus as well... even had T-Mobile send me another.. same issue with that too... AOD goes dim.. phone becomes unresponsive and then restarts. already did this 3 times today.. tried turning of OAD.. no luck.. I did notice that it happens a lot when I put phone in pocket.
---------- Post added at 10:17 AM ---------- Previous post was at 10:14 AM ----------
BarryH_GEG said:
Did you restore from your old phone with Smart Switch? Sometimes Samsung's or third party apps can create version conflicts when they're moved over. BTW, where are you and what's the region of your phone?
Click to expand...
Click to collapse
I restored both phones using smart restore.. could it be that I have to manually restore my phone? ie.. install each application seperately
I dont think smart restore is the issue, it has something to do with the lock/AOD screen and power save.
It is getting stuck in some low power state and its not coming back.
I have tested with multiple fresh installs and the issue persists.
I am on my second Verizon S8+ and still having the issue.
Same here .. 2 units.. s8plus on tmobile... decided to factory reset.. didn't install any sofware.. had on wireless charger.. while watching tv I noticed my phone scree n turn on... damn thing just restarted!! Samsung says to run in safe mode to eliminate 3rd party software conflicts.... REALLY?
Mine never restarted or locked up, so must be something particular. Interesting theory about fingerprint and iris scanners conflicting: Once I set up fingerprint, I can't get iris scan to work at all.
pete4k said:
Mine never restarted or locked up, so must be something particular. Interesting theory about fingerprint and iris scanners conflicting: Once I set up fingerprint, I can't get iris scan to work at all.
Click to expand...
Click to collapse
Not true I have them both enabled and can you them however I feel.
Sent from my SM-G950F using Tapatalk
You guys that are having issues...
Do you have a Micro SD in the phone?
Yes.. i have max 256
I have 2 PH-1s one of them has this random issue that Essential support says is software related.
Would appreciate input from fellow owners
https://youtu.be/61TOTt7iERk
Sent from my PH-1 using Tapatalk
I had this happen to me today after the Oreo update, but it was perfectly fine with stock 7.1.1
Anyone else seeing this?
I have noticed ghost touches as well following 8.1 official update. They now happen about 1-2 times per day. Nothing changed from before except OS version. Didn't have this issue on the beta either.
Turning the screen off and back on fixes it temporarily, but it comes back.
FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.
I also got in touch with Essential support a few days ago for the second time. I can tell their support is from the US which I appreciate in a company, but this phone is agitating and their troubleshooting makes it worse. All manufacturers from Apple to Samsung may make you jump through these hurdles but it's same issues with this phone. I believe they know it. So why waste my time asking about water damage and drops? Come on. I'm going to do a hard reset since I took the latest update but have already switched back to my s8 as my DD. I'll check if turning the screen off and back on again fixes it. Even if it's briefly I could maybe live with doing that. I couldn't get any letters to register when typing a text in the standard messaging app.
I bet the issue has something to do with the hardware. Ceramic and titantium? I know my reception is so much worse when Sprint's network is being put to the test on the highways with the Essential when compared to the s8. It may just end up being the perfect media player in the car. 128GB of music and use it as the Waze/Google Maps device...
coolmaster121 said:
FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.
Click to expand...
Click to collapse
Good to hear. In Canada we don't have that option. Let us know when f the problem is fixed or if it happens again. Like I said in my case the issue really started on Oreo 8.1.
Could grip detection have something to do with this?
sam2c said:
Could grip detection have something to do with this?
Click to expand...
Click to collapse
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.
dhorgas said:
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.
Click to expand...
Click to collapse
Exactly... It keeps occuring more often than not.