I need to send my device for a fix.the housing needs to be replaced and I'm not able to use the touch screen anymore. I tried to re-allign, but it will not go. I tried to write a note with my stilus, and I have to squeeze the unit in order to draw a line in the center of the note. Can anyone suggest me a good repair center? I'm located in Toronto and the unit is not under warranty anymore. However, i looked on ebay and they are selling housing for $99 dollars. is there any other site where i can get the housing for less.
Regards
Umtsmen
http://mobile.brando.com.hk/HousingO2XDAExec.php
This place seels the housing for $65 apparently. Otherswise go to htc.com for details on out of warantee service.
PPCTechs might be able to help out.
I had mine repaired at a local cell phone shop, if they have a good tech guy there is a chance that they might be able to help. Not sure of one in TO though.
So I've had my HTC EVO since launch and have always had the infamous sun/bright spot on my screen. I didn't bother to get it replaced due to the shortage and noted that it has a 1-year manufacture warranty.
I don't buy insurance on my phones since I treat them really well.
So I went to Sprint today to have them replace my screen and the rep. told me to call HTC directly in regards to having my phone fixed since I do not have insurance. I called HTC and they say repairs can take up to 3 weeks and I will be out a phone for that alloted time.
For those of you that don't have insurance, did Sprint help you out in any way? If not, how did you deal with not having a phone?
Thanks,
Anthony
they should fix it for you. The switch to htc for warranty repair happened AFTER you bought the phone, so legally you can still take it to sprint for warranty repairs. I would take it to another store, or call customer service and have them note your account that the store should fix it.
Hi guys,
I hope some Romanians can verify this?
My phone has the famous digitizer issue (screen not responding when coming out of standby), where I called HTC Romania.
They told me to contact their repair center in Bucharest. (http://www.cirma.ro/)
That repair center states I have to pay 1000 LEI (250 EUR) for this repair, while the phone still is in warranty. Aren't there such things as 'in warranty repairs' here in Romania?
As I am not Romanian, I would like some info in regards to this. Otherwise I have to ship it to the UK or to Holland (where I'm from) to have it repaired.
Please, some feedback would be appreciated.
Multumesc foarte mult!
Hy, here , in Romania, the thing are a little bit different. You could repair your phone in warranty only if you bought it from here.The procedure is also very complicated, we must go with the deffective device on our provider, they send the phone to Cirma, after repair Cirma send it back to the provider and only after that we can enjoy again about our beautifull device. Also they ask for entire package, not only the device, I don`t know why ! And the whole procedure takes about 3-4 weeks . So , I think you can send it to your country for repair, the time will be almost the same. I called also Cirma service an they told to me that replacing the digitizer costs 1000 LEI.
I had a screen problem too on my Hd2 (a white spot) and I've been to Collection Point (on Stefan Cel Mare), they made and a diagnose of the problem and then they changed the screen for free (on warranty). In my case I bought the device from Romania.
My advice is to go to a Collection Point with your Invoice and warranty certificate in order to clarify if your papers are eligible here in Ro.
Thanks guys,
I think i'll just ship it to Holland anyway.
Just came of the phone with Cirma, and they won't repair my HTC device, as I didn't buy it here in Romania. (Which, legally is very wrong, as HTC has a European Warranty certificate and Cirma is supposed to be a valid repair partner).
Next to that, there is no such thing as a warranty 'certificate' when you get a phone in Holland. You have your proof of purchase, with warranty booklets by HTC. I've been everywhere in the world, but this is the only country still sticking to certificates and stamps..
Oh well, I thank you for your replies, they are appreciated!
Sorry about that, but think a little: we are living here from the beginning of our life . It is worst than anything
skodann said:
Sorry about that, but think a little: we are living here from the beginning of our life . It is worst than anything
Click to expand...
Click to collapse
No worries mate, I am not blaming you
But i have some positive news. I went into a repair point from Cordon Electronics (Auchan/Titan) and explained them everything.
Last Friday I gave my phone with a proof of purchase to them, explaining that in Holland (where i bought the phone) does not have 'warranty certificates' and I showed them the HTC warranty booklet. They took my unit in (Friday night at 20.00) and just now i received an SMS, that the unit can be collected from the same point, repaired and all.
New mainboard, buttons, digitizer, LCD panel All in warranty. I guess when things can be explained properly and the person understands the situation, not much can go wrong
Can't wait to get my beloved HD2 back after work
Update
Went to the Service Point last night, only to find out they did replace the mainboard, and LCD, unfortunately, it did not fix the problem.
So again, it's in repair
Keep us informed
Hi
Does anyone know if I have an Samsung phone that have a defect, if I have to send it back where I bought it or if I just can contact Samsung and then bring it to the nearest Samsung Service center?
I bought the phone from the internet, and they have their store far away in another city. I have checked for Samsung service centers/partners close to where I live on Samsungs webpage, and found 1 actually in my city. So I would prefer to bring it to this center here in my city rather to send it far away.
Will that be possible? or will Samsung say that I HAVE to send it back to where I bought it? FYI I bought it in Germany, but I also live in Germany.
When I rang Samsung regarding the faulty bootloader they asked me for my post code and then advised me of the closest service centre to where I live.
They just said take proof of purchase with you to the service centre so you should be fine i would have thought.
I have not treated my battery well since purchased in January, maybe I'm being paranoid but I would like to get the battery replaced.
Has anyone had any experience with any Samsung repair centres in the UK with replacement? How much do they charge? (I've voiced warranty by rooting since day 1 lol). Do Samsung seal the phone for water resistance?
It might be expensive to send your phone to a Samsung repair center for a battery replacement.
I would suggest you look for a local repair shop and ask them to replace your battery in front of you so you can monitor them.
I had mine done for £25 at a local shop. Looks a pain to do