sound goes away during Video and Audio - Nexus 6P Q&A, Help & Troubleshooting

I have encountered this multiple times.
The sound is coming normally and just goes off without any reason.
The sound comes back if I pause the audio/ video and then replay. However, after 2-3nutes the sound goes back again.
The only solution is to restart the phone and then the sound is OK for around 2-3 days.
1) During listening music on google play music.
2) During watching video on VLC player
Please help. Its a very annoying issue.
Edit:: this is a default Australian nexus with default rom and all the updates from Google. NOT rooted.

No replies? No suggestions? Comeon guys. Nexus 6P deserves to be issued free.

Hey. I've never had this issue on my phone. I don't use vlc but I use play music a lot and I've never really had that. If all else fails, do a reset? Or a manual flash of a stock image. See if that helps.

Related

[ISSUE] Speaker popping DURING audio playback

Before you all yell at me for making another thread about this (I know one exists, that's what I originally found when I searched), this is a different issue.
I'm sitting here in my office at work playing music off my TF, and everything goes well for a while. Then about 30 minutes in, the speakers will start constantly popping during playback. It starts out softly, then gets progressively worse (to the point where it sounds like a dirty record).
However, the first time it happened, I held down the power button and rebooted the TF and that fixed it. Then about 30 minutes later, it started happening again. So instead of rebooting, I decided to try force stopping the Music app (I'm using Google's Music) to see if it's a software issue. And boom, the popping is gone after restarting Music. Weird. Because it sounds like it should be a hardware issue... but restarting the app making the audio seems to fix it. Next time it happens I'll try just opening up Youtube and seeing if it persists.
Anyone else getting this? I'm on stock un-rooted 3.1.
Hey, I seem to have this problem as well,
and only in the Music App.
I'm using headphone to listen to music,
and it just happened about 5 minutes ago,
I decided to unplug the headphone and replug it and it seem to fix the problem,
and then when it happened again, I switched to the Youtube app immediately and the sound was perfectly normal in Youtube.
So I'm suspecting its actually the Music app's issue.
may I ask if you are listening to music you stored online or from your device?
Are you streaming the music? Using any apps like equalizer or volume+?
Also happened to me today for the first time...and I am using volume+
I guess ill turn it off if it happens again and see if its that.
This happens to me when listening to music and the transformer sleeps, it takes a good 3 minutes then finally changes tracks. Once changed though I get this cracking nose also.
Sent from my SAMSUNG-SGH-I896 using Tapatalk
Same thing happens to me only when listening to google music. Will play normally at times, then popping will suddenly happen. I've listened to Squeezebox streams on my TF for extended periods with no popping, so I also suspect it has something to do with google music.
It would be nice to narrow down the cause and come up with a workaround.
used to have this problem when using older version of thumb keyboard, the typing sound produced this cracking noise. but fixed when I upgrade the thumb keyboard ;-)
+1 here.
Headphones, using Music player. I'm not using any special other apps to boost volume output. My headphones work just fine with any other device.
Unplugging and reconnecting the headphones seems to fix the issue. I haven't tested to see if this is exclusively with just the Music app or not.
shelbydz said:
+1 here.
Headphones, using Music player. I'm not using any special other apps to boost volume output. My headphones work just fine with any other device.
Unplugging and reconnecting the headphones seems to fix the issue. I haven't tested to see if this is exclusively with just the Music app or not.
Click to expand...
Click to collapse
Same issue, unplugging headphones fixes.
Running an OC kernel w/ Voodoo Sound, and Prime 1.4. Kinda points to an issue with software, I don't think i can blame the Player, more like the drivers/OS. Getting into a grove coding, i left my headphones on with no songs playing, and there was still an occasional crackle.
Really bummed, because this is a sweet music playback device with quality headphones and an amp'd signal.
Update: Flashed Asus 3.1 with CW Recovery mod (http://forum.xda-developers.com/showthread.php?t=1112527) and popping gone. Still running OC kernel.

No audio or voice with calls? Pls Help!

My sister has TMO S4 stock and for some reason she's loosing the ability to hear any call and no one can hear her either.
I went as far as to check the phone myself and it's not the hardware at this point.
I was able to record audio and play back no problem but all calls there was no audio, not even through the headphone jack.
However, I was able to playback audio such as music no problem, even recorded audio and playback through headphones without issues but not calls. Bluetooth worked but she doesn't like it, ugh.
I just had her do a factory reset thinking it might be something she downloaded that might be the problem. The audio seemed to work but now after about 2hrs it stopped again and this is before she even re-installed any apps.
Has anyone come across this issue? If so how did you fix it?
Thanks!
What apps did you install?
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
PhillyKing said:
My sister has TMO S4 stock and for some reason she's loosing the ability to hear any call and no one can hear her either.
I went as far as to check the phone myself and it's not the hardware at this point.
I was able to record audio and play back no problem but all calls there was no audio, not even through the headphone jack.
However, I was able to playback audio such as music no problem, even recorded audio and playback through headphones without issues but not calls. Bluetooth worked but she doesn't like it, ugh.
I just had her do a factory reset thinking it might be something she downloaded that might be the problem. The audio seemed to work but now after about 2hrs it stopped again and this is before she even re-installed any apps.
Has anyone come across this issue? If so how did you fix it?
Thanks!
Click to expand...
Click to collapse
This is Happend with me alot of time...
Just go to your music app and Play some music...
Then call again...
Your voice back...
It happens after every reboot, dont know what is the reason...
If it works...
Hit the thanks butten :sly::thumbup:

[Q] Audio muting itself

At random times when i play music there isnt any sound coming out the the headphones. After pausing and playing, changing tracks or scrolling the track it suddenly starts working again. This happens at random times and gets pretty annoying. I have tried different Equilizers but no luck. Right now im using the Noozxoide Eizo rewire pro on xnote 20. Anything i can do to fix this? has anyone else experienced this?
Yep, mine does that occasionally. Haven't been able to pin down the cause as of yet.
i
Dizy801 said:
At random times when i play music there isnt any sound coming out the the headphones. After pausing and playing, changing tracks or scrolling the track it suddenly starts working again. This happens at random times and gets pretty annoying. I have tried different Equilizers but no luck. Right now im using the Noozxoide Eizo rewire pro on xnote 20. Anything i can do to fix this? has anyone else experienced this?
Click to expand...
Click to collapse
u r using third party music player so it might be a bug in that music player
try another app or reinstall it
:good:
Geeks Empire said:
u r using third party music player so it might be a bug in that music player
try another app or reinstall it
:good:
Click to expand...
Click to collapse
Stock, N7, Winamp, Poweramp, Shuttle. All have the issue.
Full firmware reflash & data+cache wipe did nothing to resolve it.
It's not any specific song that has the issue.
Files on the SD or Internal make no difference.
Neither doe the EQ settings, headset vs speaker.
Adapt sound is disabled completely in applications.
It's not overly common (+-Once every 3 days of 12 hours listening), but it does happen.
Also at times it won't play the next song after the last one ended until I hit the power button to turn on the screen. Then it starts.
I suspect it has something to do with the notorious Mediascanner process. It's so bugged it probably gets stuck halfway through.
Yea i've tried mulitple 3rd party music players as well as the stock player. Im starting to think it might be equalizers.. I uninstalled the equilizer i was using which has worked fine for me on the stock music player, however, 3rd party music players still have the problem.

Nexus Player and Kodi Bluetooth Headphones Issue

One if the better features on marshmallow was to allow the connection of Bluetooth head phones for audio, within regular apps this works flawlessly such as youtube, crunchyroll and the lean back launcher. Within Kodi there is always a silence gap of anywhere from a few seconds to 20 seconds at the beginning of anything been played, even if it does start to work as soon as you skip or pause the silence is back. I can see there were people complaining about this issue months ago and then nothing so I'm wondering if I've screwed something or people just don't use bluetooth headphones.
Currently I'm using the latest stock marshmallow and the official Kodi v16 (though I've tried them all with the same outcome). Also it happens with any file format.
Anyone have any suggestions?
Sent from my SM-G925F using Tapatalk
I have the same problem. I think it has something to do with the quality of the streams in kodi or the cache size. However, I have no idea how to resolve it. What I do is I start the movie with earphones turned off and once it is playing then I turn on the earphones and it works. If I pause I lose the audio again.

Audio playback problem.

I get a strange problem and hope someone knows how to explain the solution.
Not having the Nexus 6p on the FM radio, sometimes listening to radio programs via the web (the default browser, Chrome). Very often (every 15-20 sec.) Stops the sound, on the site screen play (>) button becomes pause, and then every time I turn the screen, to give even the play command.
Often the same thing happens if I listen to music (Pro Player). The player starts spontaneously break and so I have to give back the play command to resume the music.
If I watch a video with Youtube all goes well, without any interruption.
All this happens with or without headphones.
I apologize for my English is not good, but I hope I have described the problem in an understandable way?
Explanation? Solution?
Thanks.

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