No audio or voice with calls? Pls Help! - Galaxy S 4 Q&A, Help & Troubleshooting

My sister has TMO S4 stock and for some reason she's loosing the ability to hear any call and no one can hear her either.
I went as far as to check the phone myself and it's not the hardware at this point.
I was able to record audio and play back no problem but all calls there was no audio, not even through the headphone jack.
However, I was able to playback audio such as music no problem, even recorded audio and playback through headphones without issues but not calls. Bluetooth worked but she doesn't like it, ugh.
I just had her do a factory reset thinking it might be something she downloaded that might be the problem. The audio seemed to work but now after about 2hrs it stopped again and this is before she even re-installed any apps.
Has anyone come across this issue? If so how did you fix it?
Thanks!

What apps did you install?
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.

PhillyKing said:
My sister has TMO S4 stock and for some reason she's loosing the ability to hear any call and no one can hear her either.
I went as far as to check the phone myself and it's not the hardware at this point.
I was able to record audio and play back no problem but all calls there was no audio, not even through the headphone jack.
However, I was able to playback audio such as music no problem, even recorded audio and playback through headphones without issues but not calls. Bluetooth worked but she doesn't like it, ugh.
I just had her do a factory reset thinking it might be something she downloaded that might be the problem. The audio seemed to work but now after about 2hrs it stopped again and this is before she even re-installed any apps.
Has anyone come across this issue? If so how did you fix it?
Thanks!
Click to expand...
Click to collapse
This is Happend with me alot of time...
Just go to your music app and Play some music...
Then call again...
Your voice back...
It happens after every reboot, dont know what is the reason...
If it works...
Hit the thanks butten :sly::thumbup:

Related

New Bluetooth Issue after MR - Weird Problem Playing Music/Podcasts via B/T Speakers

So the bluetooth ROM leak issue is definitely fixed. I can reboot the phone and it is still paired with my car, and I am able to make & receive calls perfectly.
However, when I try to play music or podcasts via the bluetooth speakers, absolutely nothing is heard. The music app/podcast player (BeyondPod) both show that they are playing, but nothing is heard. When I turn bluetooth off, both apps play their respective files perfectly through the phone speaker.
Whats REALLY weird is that when trying to play through bluetooth, they both are playing super fast i.e. for every second that passes in reality, the player says that it has played about 4 seconds (almost like its in fast forward).
Although its great that bluetooth can now pair perfectly and stay paired, Im now completely unable to play any media.
Would like to know if anyone else is experiencing this and/or has any ideas.
This is the ONLY issue I now have with the Hero and Im determined to get it sorted...
Thanks for all the help/comments
dom2114 said:
So the bluetooth ROM leak issue is definitely fixed. I can reboot the phone and it is still paired with my car, and I am able to make & receive calls perfectly.
However, when I try to play music or podcasts via the bluetooth speakers, absolutely nothing is heard. The music app/podcast player (BeyondPod) both show that they are playing, but nothing is heard. When I turn bluetooth off, both apps play their respective files perfectly through the phone speaker.
Whats REALLY weird is that when trying to play through bluetooth, they both are playing super fast i.e. for every second that passes in reality, the player says that it has played about 4 seconds (almost like its in fast forward).
Although its great that bluetooth can now pair perfectly and stay paired, Im now completely unable to play any media.
Would like to know if anyone else is experiencing this and/or has any ideas.
This is the ONLY issue I now have with the Hero and Im determined to get it sorted...
Thanks for all the help/comments
Click to expand...
Click to collapse
I have two CDMA Heros in my household, one rooted and one not. The unrooted phone went through the OTA update without problem and it played music over bluetooth speakers without any problem, just as it did before the OTA update.
I think it's an app setting of some sort. Some apps allow you to turn BT audio on and off. Try another app, like ACast or something.
jonnythan said:
I think it's an app setting of some sort. Some apps allow you to turn BT audio on and off. Try another app, like ACast or something.
Click to expand...
Click to collapse
is there a setting in the stock music player for this? Im thinking not
Fresh ROM Bluetooth Issue Confirmed - Prevents Media Being played throgh B/T Speakers
OK, so Ive just confirmed that the Fresh 0.4 ROM has an issue with playing media through bluetooth speakers, and Sprint/HTC are 100% NOT responsible for it.
Originally, I restored back to my original Sprint ROM, updated to Fresh 0.4, and all worked perfectly; except for the fact that I was unable to play any media whatsoever through bluetooth speakers (making and receiving phone calls worked fine and all bluetooth ROM leak issues were fixed). What was weird was that the music app and podcast app i was using (BeyondPod) showed that they were playing, but they looked as if they were playing in fast forward i.e. for every second that past, 4 seconds of the song/podcast were played according to the app. NB: The phone and the speakers showed that the link was established perfectly (for whatever thats worth)
I then decided to go back to when I first got the Hero i.e. use the Sprint RUU to unroot and got back to original ROM. Then did the OTA MR.
Playing media through the speakers worked 100% perfectly.
So bottom line, something has been changed/removed in the Fresh ROM that messes up media via bluetooth.
I havent come across anyone else talking about this, but any additional info would be great.
All the best.
I have done a fresh clean (started with Sprint RUU) to a fresh 0.4 update (not from modaco) and i also have this issue. I also tried the above check and i got the same results. Please if you have this issue, contact the makers of fresh rom and let them know of the issue if they do not already know.

Mic issue? (muffled in video/audio chat).

Anyone experience any issues with Nexus 10 and its mic? I tested google voice and video chat with couple different people and they all had hard time hearing me. I had to talk louder than usual or even almost scream for them to hear me. They're reporting it always sounds muffled or the audio cuts off.
The video feed is coming in fine and I know my network connection isn't an issue. Wondering if anyone else is having similar issue and whether I should contact Google for a replacement.
Thanks!
Edit: Seems like I was able to figure out the issue. I removed the back panel and tested it and the audio is coming through fine. It seems the cover isn't aligned properly over the mic hole. I contacted Google and am getting it replaced.
bkforyou said:
Anyone experience any issues with Nexus 10 and its mic? I tested google voice and video chat with couple different people and they all had hard time hearing me. I had to talk louder than usual or even almost scream for them to hear me. They're reporting it always sounds muffled or the audio cuts off.
The video feed is coming in fine and I know my network connection isn't an issue. Wondering if anyone else is having similar issue and whether I should contact Google for a replacement.
Thanks!
Edit: Seems like I was able to figure out the issue. I removed the back panel and tested it and the audio is coming through fine. It seems the cover isn't aligned properly over the mic hole. I contacted Google and am getting it replaced.
Click to expand...
Click to collapse
So does it work now? My friend has just got one and whenever he calls me on Google Hanouts, his audio works for a few seconds, then gets muffled and choppy - I can't understand him at all......

wired headphone crashes audio playpack

Hi,
my audio playback crashes reproducibly after seconds to minutes when i listen to music (play a video, make a call..) with any -> wired <- headset or headphones connected.
After that i have to reboot the phone to get audio working again; just unplugging headphones leaves the device also silent until next reboot.
The crash affects incoming call ringing, calls, anything related to audio.
I don't now when it started, must have been during winter time because Bluetooth audio playback works with no problems.
I'm unrooted and on stock rom. The OTA update to nougat did not solve the problem, either, as well as deleting cache.
Motorola support told me to reset phone before further support steps will be considered. I did not yet reset the whole phone, because i need it during traveling..
If anyone knows the problem, maybe related to an app,... let me know
derlotse
Same thing here , stock or custom ROMs.FM radio works good but that's about it.
derlotse said:
Hi,
my audio playback crashes reproducibly after seconds to minutes when i listen to music (play a video, make a call..) with any -> wired <- headset or headphones connected.
After that i have to reboot the phone to get audio working again; just unplugging headphones leaves the device also silent until next reboot.
The crash affects incoming call ringing, calls, anything related to audio.
I don't now when it started, must have been during winter time because Bluetooth audio playback works with no problems.
I'm unrooted and on stock rom. The OTA update to nougat did not solve the problem, either, as well as deleting cache.
Motorola support told me to reset phone before further support steps will be considered. I did not yet reset the whole phone, because i need it during traveling..
If anyone knows the problem, maybe related to an app,... let me know
derlotse
Click to expand...
Click to collapse
I just installed viper for android and the problem seems to have gone away.

In call speakerphone issue on Android 8.1

Hi,
I never had any issues with my 6P, but out of nowhere, observing since few days that my speakerphone whether be in regular phone call or whatsapp call is not working. However, audio plays fine otherwise in apps like youtube etc. I tried doing factory reset, and reflashing 8.1 stock, still didn't help.
I tried going to 8.0 Dec firmware but ended up in bootloop issue(which I never saw otherwise), so re-installed 8.1 Jan package.
This is driving me nuts not being able to use the device for whatsapp kinda calls.
Any help is greatly appreciated.
anyone please?
Do you mean people can't hear you or you can't hear them on speaker phone? If other apps are working, it's not speaker but mic problem.
I can't hear on speakerphone, others hear well.
krisnan1608 said:
I can't hear on speakerphone, others hear well.
Click to expand...
Click to collapse
I would do a complete wipe including internal (back up everything.) Then flash latest 8.1 with bootloader, vendor and radio through fastboot. If still doesn't work must be issue with hardware .
I have the same phone and the same problem. I doubt it's a hardware problem. I don't have a solution either as I've tried many things.
Same issue with mine, they haven't missed off the lines of code again, on speaker phone audio is only coming from 1 speaker.
I still have this issue, has anyone managed to resolve this.
Same issue here. I thought it was Bluetooth related until I tested it today with Bluetooth off. When making or receiving calls sometimes audio will not work at all thigh speaker phone or regular call audio out.
A temporary fix for me is turning speakerphone on and off a couple times then audio is usually recovered.
I noticed this typically happens when audio interruptions occur for instance your listing to Spotify via speaker or Bluetooth and then make a call causing an audio Interruption to switch to call audio from media audio.
Definitely not a hardware issue and very annoying hoping to have a phone for more than 2 years without so many issues.

Speakers aren't working

Hey everyone,
since today my phone will not play any audio through its speakers.
At first, it was only media audio, i.e. Youtube videos or music, that would have no sound.
The alarm sound and my ringtone would still play as usual.
Unfortunately, after checking again this evening they don't work anymore either.
The only time the speakers seem to be working is when I put someone on speakerphone.
If I just leave a call as is, I can't hear anything.
Although somehow the caller - instead - hears themselves with a slight delay.
Everythings works fine with headphones though.
I've tried resetting my phone, which hasn't helped at all, so I'm kind of lost.
Does anybody have any suggestions?
Cheers,
1919k
Ive got exactly the same problem. The speakers dont work unless i put the phone on speakerphone in a call. And even then the sound is buggy.
Did you install in the meantime any magisk module?
any solution ?
Exact same problem, and I had updated my phone 3 days ago.
Speaker's aren't Working
Speaker's not working and showing the headphone icon also when I'm not using the headphone with headphones I'm hearing everything but without headphone not hearing anything.... call,music apps nothing hearing ... any solution?
my phone speaker get mute suddenly but no audio comes out in instagram , MX player , music player , you tube , ring tone , Alarm . but i can hear audio through headphone ... audio comes from the speaker for 5 to 10 seconds after it get stop but the video will run without audio ... plz resolve with the solution...

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