Hi, I have Moto X Style and since I've got the update for Marshmallow yesterday the Caller ID is not working and it's not showing me the contact that is calling me. After the call I can see them on the "Recents" page but when they call its not showing me their name and photo only the number.
After awhile I've noticed that the problems is only with numbers that are saved in my contacts with the country prefix code (+972-...) and when they call me the phone shows me the number without the prefix(without the +972), so I tryed to change one of the numbers to to be without my country prefix and it recognized the number but I cant change all of my contacts so the phone will recognize them.
Does anyone else is having the same problem or knows how to fix it?
Thanks.
Take a look at this post: http://forum.xda-developers.com/showpost.php?p=64238312&postcount=800
pinoymutt said:
Take a look at this post: http://forum.xda-developers.com/showpost.php?p=64238312&postcount=800
Click to expand...
Click to collapse
I saw this post before I posted my post and at first when I upgraded to Marshmallow the phone didnt recognize the contacts at all but after I signed out and reconnected to my google account as recommended there, it fixed only half of the problem. Now it's recognizing numbers that are saved in the "local form" with my country code BUT it's still just not recognizing contacts that are saved with my country code prefix in their number.
jack7355 said:
I saw this post before I posted my post and at first when I upgraded to Marshmallow the phone didnt recognize the contacts at all but after I signed out and reconnected to my google account as recommended there, it fixed only half of the problem. Now it's recognizing numbers that are saved in the "local form" with my country code BUT it's still just not recognizing contacts that are saved with my country code prefix in their number.
Click to expand...
Click to collapse
Yeah, looks like I may have the same issue.... Hoping I don't have to do a factory reset to fix this.
I have the same problem, the caller ID just doesn't seem to work, but in the SMS it kinda does
Enviado desde Tapatalk
Hi,
I found several solutions for the contacts recognition problem, check out the url below (I opened the thread).
What eventually solve the problem for me was using the Twitch app mentioned in the thread.
Let me know if it helped.
http://forums.androidcentral.com/showthread.php?t=619296
Zedik said:
Hi,
I found several solutions for the contacts recognition problem, check out the url below (I opened the thread).
What eventually solve the problem for me was using the Twitch app mentioned in the thread.
Let me know if it helped.
http://forums.androidcentral.com/showthread.php?t=619296
Click to expand...
Click to collapse
FOUND A SOLUTION THAT WORKS and IS SIMPLE !!!! The credit goes to Sasha Medv :
"What solved the problem: I removed all google accounts (in Google settings), and then added them back. After 15 minutes during which I was sure my contacts were lost forever, everything returned to normal, and I even can see the contacts in past calls in the call log. Yay"
no need to wipe partitions, import export your entire google contacts to vcf and other weird stuff - simply do what this guy say ! BAAM !
alon3232 said:
FOUND A SOLUTION THAT WORKS and IS SIMPLE !!!! The credit goes to Sasha Medv :
"What solved the problem: I removed all google accounts (in Google settings), and then added them back. After 15 minutes during which I was sure my contacts were lost forever, everything returned to normal, and I even can see the contacts in past calls in the call log. Yay"
no need to wipe partitions, import export your entire google contacts to vcf and other weird stuff - simply do what this guy say ! BAAM !
Click to expand...
Click to collapse
Thanks for this/ You saved the day :good:
Related
When I receive a call or a text message from someone it displays their phone number instead of their name that is in my phonebook.
How do I fix this as I have tried google and the user manual and can't seem to find it.
Thanks in advance.
I've been talking to HTC tech support about this issue and they got me to try a few things. They now say that I will have to send it back to them for repair as they reckon it is faulty. Hopefully they won't send it back to me reflashed to the UK Orange ROM....
The other day I synched my tattoo with my Outlook contacts and calendar. It screwed it right up. Deleted over 500 contacts and moved loads of events in my calendar.
I have to wait for the IT dept to restore my outlook from the backup tape from the exchange server.
Since I told HTC about this they have stopped replying. Maybe next week they will take it in for repair......
Has anyone else had this problem. If I have the phone with SIM only contacts then the name shows. If I sync my Outlook contacts then none of my outlook or SIM contacts display the name. The ROM that I am using is 1.67.405.6
The phone is just back from repair and no fault found and they reinstalled the Orange ROM on it. I have put it back to 1.67.405.6 ROM
I love this phone apart from this problem (which I must get fixed or it's back to using the Kaiser).
My camera doesn't auto focus either to scan barcodes
Am I the only person in the world that owns a Tattoo that this happens to ????
No, to be honest my tattoo camera doesn't auto focus either when scanning barcodes...when using the normal camera it does really well...
Since I don't really need this feature it didn't quite bother me...
All my incoming phone calls and text messages just show the callers id number but it doesn't translate them into the phonebook names. Very annoying.
I doubt that this is a fault on the tattoo. Should be some settings somewhere. Remember on windows mobile 6.x you had to set the minimum number of digits in the phone number if your country used less than the default settings for it to show phonebook names? Might be something like that. Try to dig in this direction.
Think I have looked at every setting on this phone and still can't seem to get it working. Maybe it's a fault in the ROM or summat
Does the phone display SIM contacts AND phone contacts? if yes i would set it to phone only and copy all contacts to from sim to phone - maybe it can't handle doubled entries...Oo
I got it listing phone contacts only, changed my frequent ones to +44 numbers, still no difference, still showing phone numbers for all calls and texts.
Is my phone the only one that does this ??
If it doesn't get sorted soon i'll have to get rid of it as this is a bloody nuisance....
Yes, I'm afraid that your phone is the only one, just as my phone was the only one to delete sms messages automatically...I called HTC support and they told me I had to hard reset the phone (although I did this 2 times before). Nevertheless I tried the third time and now the problem's gone curiously...
You can backup all your data on your SD card before you hard reset it (if you're willing to do this again), so no data loss on this side
It's just a thought...
I think hard reset is triggered when pressing Menu and Back buttons while the phone is turned off and then shortly pressing the power button.
Sorry for not being of more help
Regards
TheSSJ
Right, I decided to bite the bullet again and did a hard reset, scrubbed everything.
1. SIM contacts only, phoned the mobile and the name and number came up the way it should i.e. normal
2. Synched my outlook contacts with the phone
3. Called the mobile from numbers in my Outlook, just the number shows, no name
4. Called the mobile from numbers that worked in step 1, these now show as just number only, no name
5. From this I presume that there is something wrong/corrupt in the Outlook data that the phone doesn't like and screws the names part up. I presume I will need to go through all my Outlook contacts to see if anything jumps out as being the problem.
Any ideas ??
FIXED IT.
Each text or call I received if I clicked on the callers number and listed the contact details it gave me part of one of my contacts with text in the number section (but the same info for every number). I then went through all my Outlook contacts 1 by 1 and found the one that had the same info. Deleted this contact on my Outlook and my phone and boom, hey presto, instantly all my number/names work perfectly now.
HTC sync had corrupted my Outlook earlier and I lost over 500 contacts, garbled others and moved stuff in my calendar.
Thank fook it's all working perfectly now.
I love this phone.
For some reason, my caller ID on Fresh 2.0b is not showing the correct contact information for incoming/outgoing/call logs. It has picked a random person to be all calls.
Additionally this is a person that is not even in my Google Contacts list, they are a person from Facebook that does not even have a phone number listed in Facebook.
Is this a Facebook app thing or a dialer issue? And what do I need to do to fix it?
s0v3r1gn said:
For some reason, my caller ID on Fresh 2.0b is not showing the correct contact information for incoming/outgoing/call logs. It has picked a random person to be all calls.
Additionally this is a person that is not even in my Google Contacts list, they are a person from Facebook that does not even have a phone number listed in Facebook.
Is this a Facebook app thing or a dialer issue? And what do I need to do to fix it?
Click to expand...
Click to collapse
in the search function of the site type in "Contacts Bug" hope some of the solutions there help you... I was still unable to get this fixed after endless trials on multiple roms mind you. Good luck. I'm the person asking for this exact same thing
~Danny
Well I did just figure out how to get rid of it.
I went under settings and removed the sync account for "Facebook for HTC Sense" and all my call logs reverted back to the right people... =/
That just means I cant use the facebook sync, which was half the reason I went with the hero. =(
s0v3r1gn said:
That just means I cant use the facebook sync, which was half the reason I went with the hero. =(
Click to expand...
Click to collapse
It does work on the stock ROM.
Mine works fine on Damage .999999999 rom.
Let's start with some backgrounds. I install GB and rooted with r2beta0's method. I live in HK so the country code would be +852 and I've been saving my contacts without country code.
Now the thing is that when I receive a text from my frd, the system fails to show the name of the sender (pretty sure it is not related to the application I use as both stock and GO SMS have the same problem), since the sms id comes with the country code.
It is very strange coz I never had the same issue when I was on Froyo.
PS. I tried to call a frd with country code inserted, the system fails to recognize it too.
I have the same problem
@tapatalk
AFAIK the phone is not aware of the country code. It should look for the last part of the phone number and decide who's got that number.
One case when this happens is when you have the same number for a different contact. One common case is the contact is duplicated in your directory (like one on the phone and the other on the sim card).
On way to check the duplication is to dial the number manually and see if the name appears when you click on dial.
Good luck
kar200 said:
AFAIK the phone is not aware of the country code. It should look for the last part of the phone number and decide who's got that number.
One case when this happens is when you have the same number for a different contact. One common case is the contact is duplicated in your directory (like one on the phone and the other on the sim card).
On way to check the duplication is to dial the number manually and see if the name appears when you click on dial.
Good luck
Click to expand...
Click to collapse
I had never encountered such problem when i was on froyo so my guess is firmware or settings causing it.
Sent from my A953 using XDA App
kar200 said:
On way to check the duplication is to dial the number manually and see if the name appears when you click on dial.
Good luck
Click to expand...
Click to collapse
I have tried it but the name didnt appear. So I had to go back to Froyo. Now on Froyo It works perfectly. Is there any solution?
Liori said:
I had never encountered such problem when i was on froyo so my guess is firmware or settings causing it.
Sent from my A953 using XDA App
Click to expand...
Click to collapse
That was just a guess and the common issue but as you said it would be the firmware then.
---UFO--- said:
I have tried it but the name didnt appear. So I had to go back to Froyo. Now on Froyo It works perfectly. Is there any solution?
Click to expand...
Click to collapse
Try the number like you see it in your directory? like an exact copy. I am not sure how you can fix this though.
You could try adding a new number to the phone as a test so you know it has not been duplicated. After that do the same thing and try and dial the number. If that fails then I would think the issue would be the phonebook.
The phonebook should be a db on the phone. I just had a quick look on google and the file appears to be here:
Code:
/data/data/com.android.providers.contacts/databases/contacts.db
Maybe ther'e a permission issue? Sorry I am a noob as well on Android and that's all I can think of.
Good luck and let us know how you go. I am still stuck in trying to root my MS2 to put GB on it
K.
I use the very same phonebook which is synchronized to my google acc and with this same set of contacts I encountered the issue in GB but not in Froyo. That's why I said I guess it would be sw problem. Anyway good luck on getting GB. Who knows if you will have the same issue too LOL
Sent from my A953 using XDA App
I live in the UK and I'm having a similar problem. If a number has the country code in it it is recognised as a contact in texts, but if it just has a 0 it is the reverse.
This is a major flaw for me which is annoying because I really like everything else about the ROM.
Does anyone have a clue how to fix this?
Yeps, it's happening here too. I'm having problems with number formatting too: like 8888-9999 gets formatted as 888-899-99 instead. Time to look for fixed (or just install CM7
i recently lost my phone and thought all the numbers i`d aquired over the years were gone forever, to my delight when recieving my new phone and putting my email/facebook account details in, all my old numbers were synced also. but everytime i try send a message it comes up "unable to send message try again" i can call a number no probs its just the sms. if i delete the contact and put the number in manually in the phone its fine even tho it was the exact same contact number as the one which was automatically synced. anyone else have this problem and know of a fix??? i really dont wanna have to go through 100s of contacts and delete them and re-enter the names and numbers all over again.. Thanks
wow this place is like a ghost town lol. last time i was a regular on xda was when i had a HD2, that forum was a hive of activity!! not much love for the omnia7 on here lol
Might be a prefix problem? Ask your provider if they know of this issue. Also try the network app from samsung, might fix the settings.
cheers for the reply mate.. apparently its something to do with the windows live or googlemail accounts i`d read someone tested this putting in a contact through these accounts and synching you get this problem, make a contact in the phone and its fine. didnt find a fix tho.... damn!
this person is having same issue http://answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/windows-live-account-synced-windows-7-contacts-sms/117e3cb3-8568-477d-974a-a6b458d16bdb?page=1&tm=1336670340518#footer
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
Thanks.
same problem here...with Xiaomi mi a2
Open your contact app > tap on the 3 dots setting at the top right corner > customize view > select customize > uncheck every boxes but my contact.
Let me know if it works?
Caltinpla said:
Open your contact app > tap on the 3 dots setting at the top right corner > customize view > select customize > uncheck every boxes but my contact.
Let me know if it works?
Click to expand...
Click to collapse
Thanks,
But this didn't solve that.
On Contacts app i see every contact once, but on the Phone app i see 2 entries for every contact, i mean everything is duplicated. when i'm opening each contact i see that one entry is for his phone, and the other is for his Whatapp's account.
I removed Whatsapp app and now nothing is duplicated on the Phone app, but when i'm reinstalling the whatsapp - again everything is duplication in the Phone app (the contact app is always fine, no duplicates).
I saw this bug online, but nothing that people offered helped me.
This is a new phone, it's the Xiaomi mi A2 with Oreo 8.1.0.
Please advise
idopes said:
Thanks,
But this didn't solve that.
On Contacts app i see every contact once, but on the Phone app i see 2 entries for every contact, i mean everything is duplicated. when i'm opening each contact i see that one entry is for his phone, and the other is for his Whatapp's account.
I removed Whatsapp app and now nothing is duplicated on the Phone app, but when i'm reinstalling the whatsapp - again everything is duplication in the Phone app (the contact app is always fine, no duplicates).
I saw this bug online, but nothing that people offered helped me.
This is a new phone, it's the Xiaomi mi A2 with Oreo 8.1.0.
Please advise
Click to expand...
Click to collapse
I don't want to be rude but this is Essential phone forum so I don't have your kind of phone to replicate the issue that you are having.
Did you contact Xiaomi tech support for help?
Caltinpla said:
I don't want to be rude but this is Essential phone forum so I don't have your kind of phone to replicate the issue that you are having.
Did you contact Xiaomi tech support for help?
Click to expand...
Click to collapse
Everything cool
I contact them vie email, they didn't reply yet.
I don't believe it's something that caused by the phone model or brand, i believe it's a bug that sometimes happen on Android..
idopes said:
Everything cool
I contact them vie email, they didn't reply yet.
I don't believe it's something that caused by the phone model or brand, i believe it's a bug that sometimes happen on Android..
Click to expand...
Click to collapse
Check this out...it might help.
https://www.google.com/amp/s/forum....o/workaround-duplicate-contacts-t3740903/amp/
rtype0 said:
Anyone figured out how to get rid of dupe contacts on the phone app? On the contacts app, they show up fine. But, on the phone app, I sometimes show three listings for the same person - due to whatsapp and duo being added for the same contact.
Thanks.
Click to expand...
Click to collapse
Unsync the offending accounts...
Caltinpla said:
Check this out...it might help.
https://www.google.com/amp/s/forum....o/workaround-duplicate-contacts-t3740903/amp/
Click to expand...
Click to collapse
Thanks, But that didn't help,
When i'm doing :
Code:
1- Goto settings>Apps & notifications>App info,then search for whatsapp>Permissions,then turn off contacts permission.
and opening whatsapp, all the chats are without the contact name, just bare numbers..
Ok...I found a fix for this. It has to do with the different way Google and WhatsApp handles international numbers. I had to change the way my numbers were in my google contacts from 123-456-7890 to +1123-456-7890. Strangely, it was already displaying that way when I viewed my google contacts on my desktop; however, when I edited them on my phone contacts app, I didn't have the +1. So for anyone else having this issue, make sure to add the '+' and your country's international code to the beginning. If you have a lot of contacts to change, you might want to export your numbers as csv, use a spreadsheet program to concatenate the '+ country code', then import them back.
rignfool said:
Unsync the offending accounts...
Click to expand...
Click to collapse
Thanks, but unsyncing didn't really work.
I sent this bug to Xiaomi, and they weirdly replied :
Hi Ido,
Greetings from Xiaomi!
Thank you for writing to us.
Sorry for the delay in response.
I understand that you are facing the issue with your Mi A2 due to duplicate contacts. I regret the inconvenience.
With respect to your concern, would like to inform you that this an inbuilt feature of Mi A2/A1 phone that Whatsapp and Google account contacts could not be merged and they remain separately shown in the contact list of the device.
I regret that there is no way to merge the duplicate contacts of both the accounts. We regret the discomfort this may have caused you.
However, I will definitely transfer your feedback to our concerned authorities so that they can work upon the same. We assure you that we would do our best in order to avoid any further inconvenience to our customers. We value your opinion and see it as an opportunity to learn and improve.
Hope your bond with Xiaomi stays forever and we walk a long distance together.
Please get in touch with us if you need any further assistance.
Regards,
Suman
Xiaomi Customer Support
Click to expand...
Click to collapse
Had the same problem
I found a solution for my Xiaomi A2. The new google contacts website on my pc shows a flag in front of the phone number of the contact while i had still the country pre selection code within the phone number. I removed the +YourCountryPreSelection, while leaving the correct flag, then the double contacts in the phone app disappears after a sync.
On some contacts without a country pre select number in front of the phone number i had simply to edit the number.
After some more playing around it most likely is enough just to edit the phone number via browser.
Quick solution. - Download Merge+ from Google Play Store - it worked for me