Mobile data problem after flashing 5.0.2 rom (A5 SM-A500H) - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

I recently purchashed a A5 (SM-500H) from a carrier (Claro) in my country and it came with stock 4.4.4. I decided to flash an official Samsung 5.0.2 update from Saudi Arabia, everything was working fine (I could make/receive calls, use wifi, etc) but then I tried to use mobile data and it shows the "H" and arrows you get when you're connected to mobile data but when I try to use internet it doesn't load anything.
I already tried to change the APN settings, but it still doesn't work. I tried almost every solution to similar problems but they didn't work neither.
My IMEI is still there if that matters.
What should I do? Should I just flash the 4.4.4. rom again?
Thank you so much!

Reset the phone 2 time it will be ok??

Related

[Q] Emergency Call Only Brazil

Hi all,
I bought a Unlock Milestone 2 in Brazil and have a big problem.
It only works with a Oi mobile operator network, the others Claro, TIM and VIVO signal does not appear, but the internet works.
My M2 has the custom retail firmware from Brazil and I've done hard reset, reinstall the firmware and it still in emergency call.
I read something about what may be the baseband, but how can I get and install?
My phone is rooted with z4root.
Best regards.
hapitta said:
Hi all,
I bought a Unlock Milestone 2 in Brazil and have a big problem.
It only works with a Oi mobile operator network, the others Claro, TIM and VIVO signal does not appear, but the internet works.
My M2 has the custom retail firmware from Brazil and I've done hard reset, reinstall the firmware and it still in emergency call.
I read something about what may be the baseband, but how can I get and install?
My phone is rooted with z4root.
Best regards.
Click to expand...
Click to collapse
im not sure if changing the baseband might help, but do check out this thread. perhaps somebody has an answer to ur question here.
http://forum.xda-developers.com/showthread.php?t=940828
I dont have this problem
Try APN Brasil app, you can find it on Android Market. You just need to open and tap "Configurar APNs" (Configure APNs).
I bought my Milestone2 from TIM and used on Oi for some time, now im using in TIM without any problems using APN Brasil.
I only used APN BRASIL.
Have you tried to reflash your device with Brazilian Stock ROM?Try to change to WCDMA preferred or WCDMA only. To do this, open dialpad and press:
*#*#4636#*#*
If you reflash, dont forgot to reinstall APN Brasil.
Hope it works, buddy!
Remains the same.
The cellphone get signal after minutes, stay 10 minutes with signal, i used.. but suddenly appears the "emergency call only" message
=/
___
edit:
I tried to reflash too, and then used APN Brasil but nothing happens
falecomcyber said:
Remains the same.
The cellphone get signal after minutes, stay 10 minutes with signal, i used.. but suddenly appears the "emergency call only" message
=/
___
edit:
I tried to reflash too, and then used APN Brasil but nothing happens
Click to expand...
Click to collapse
Do you change the baseband to 2G ?
Similar Problem
I have an lg vs980 and I was using it with H2O wireless and later I changed to Simple Mobile. I'm living in Puerto Rico. The phone was working all right and, suddenly, one day it was always displaying 'emergency calls only'.
I did factory reset, then I reflashed stock lollipop and it was like nothing happened, keeps displaying 'emergency calls only'.
Then I found this post http://forum.xda-developers.com/show....php?t=2394689 and applied the patch but didn't seem to resolve the problem.
As a last resort I tried flashing cm 12.1 and before first boot applied the patch from the cited thread but no result, keeps displaying 'emergency calls only'.
Has anyone found a solution to this problem?

No mobile network

Hello guys, I've been experiencing "Mobile Network Not Available" issue. I've been using the phone for months without any problem when suddenly:
Problem:
Cannot make call or send SMS
BUT still able to connect to mobile data
Phone INFO:
Model: G900T
IMEI: It's OK
Baseband Version: G900TUVU1BNG4
Rooted
Things I already tried to do:
Changed SIM card and tested another carrier
Factory reset
Flashed stock rom
Flashed diff custom roms
Flashed the latest stock rom
Whean I search manually for network I'm able to connect to my carrier, but still no service
Please someone help me.
Thanks in advance.

[Q] G900F won't make or receive calls

Hi
I have searched the forum beforehand and can't find a post with the same symptoms so...
I have just bought an S5 which will not make or receive calls or texts, although my mobile data works fine!
The guy I bought it from said he had it brand new and sealed, and used a Giff Gaff card for a few hours with no problems before the issue developed. I'm using Virgin. It was apparently from new, a Three network phone but did not appear to be locked to their network.... no unlock messages appeared when my SIM was inserted, it all appeared to work until I tried dialling!
I get a good signal and all the indicators are that the system is connected and functional, but when I dial any number the phone dials briefly then shows "Call ended". Texts just fail after a short while. Emergency calls work OK so the radio seems fine.
From the wonderful Phone Info app the following are installed:
Bootloader version: G900FXXU1BNL9
Baseband version: G900FXXU1BNL9
PDA version G900FXXU1BNL9
CSC version G900FH3G1BNL1
Product code: SM-G900FZBAH3G
I have tried the BOB7 BTU firmware via Odin and this worked ok but didn't fix the problem.
I also tried to downgrade to 4.4.2 with both the Three firmware and the ANG2 BTU firmware. Both just cause the phone to hang at the splash screen.
The serial number, IMEI number and the "refurbishment" check all show the phone as genuine.
Knox is still sitting nicely at 0x0.
Looking through the service menu settings nothing obviously jumps out as a problem but it does seem to be some sort of SIM lock.
Phone info shows the manufacturing date as 2015.01.03 so should be in warranty so I'm holding off rooting it as long as possible
I have scoured the internet and found a couple of others with the same problem but no helpful replies to their queries.
Any ideas anyone? Thanks guys
Try a Giff Gaff SIM in it, if that works, you have your answer
If you have upgraded from 4.4 to 5.09 through Odin as I did with mine which is Generic BTU the phone calls and texts would not work after the update so I did a factory reset then flashed the BTU firmware again did another factory reset and the phone has been fine ever since.
One of my friends got an S5 just before Christmas on 3 Network he was told by them that they no longer sim lock their phones how true this is I don't know but he tells me that's what the sales person told him, but he now has Generic BTU firmware on it not the original 3 firmware, he had to do a factory reset twice before his worked properly
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly
Thanks for the quick replies.
I have flashed the BOB7 and BNL9 firmware several times with factory resets... no difference. I have also tried to downgrade from the original 5.0 to 4.4.2 (UK S5 didn't get 4.4.4 as far as I'm aware) but the phone hangs on the splash screen and I then can't boot into recovery.
I am waiting for a Giff Gaff SIM to try but tried my mate's contract Three SIM yesterday and again data was usable but no phone or texting. In fact it was worse than the Virgin SIM as it displayed no network whereas the all the Virgin info was there as it would be on a working phone.
I originally thought it was a faulty radio but as emergency calls work I have ruled this out.
One thing I've noticed is that in the Service menus there is sometimes the message to "Pease reboot" - an obvious typo but not something I would have thought Samsung would have overlooked. Maybe it's a dodgy clone. Anyway of knowing for sure?
One other thing that may or may not be relevant. In my working phones with the Virgin SIM, the Service menu shows the "Speech Ver" as "FR FR FR" as does the dodgy S5 when it has the Three SIM in it. When I put the Virgin SIM in the phone the "Speech Ver" changes to "AMR, EFR, FR". The "FR" I believe means "Full Range" so is that a contributing factor?
I've attached a screenshot of the phone menu with the Three SIM inserted.
Thanks for your help so far guys, it's much appreciated, this has me stumped.
ag4751 said:
So it may be worth trying bt flashing the BTU firmware again (BOB7) then doing a factory rest, flash the firmware again after that and factory reset once more then see if it works properly
Click to expand...
Click to collapse
I'll give it another couple of goes when I get home. Thanks mate
tripleclown said:
I'll give it another couple of goes when I get home. Thanks mate
Click to expand...
Click to collapse
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison
ag4751 said:
These are screen clips of my stock (BTU) Service Mode details and About Device details I am on o2 if it helps for any comparison
Click to expand...
Click to collapse
Thanks for that mate, mine compares ok with yours, particularly the "About" status.
I have now tried 02, Three and Giff Gaff sims as well as my Virgin sim. Same problem, can use mobile data but no calls or texts.
reflashed 3 more times with a factory reset after each, same problem.

[q] no mobile data after imei change

Hi. In turkey they do not allow foreign phones, so i stayed there for week and changed my imei through xposed module called IMEI CHANGER. After that i couldnt register on network, so i stayed there without 3g for a week, only wifi. But yesterday i returned to my country put in my sim card, can receive calls and sms. But no mobile data. I flashed different modems, flashed back to stock, but nothing. If someone has cure please share
anaragayevafr said:
Hi. In turkey they do not allow foreign phones, so i stayed there for week and changed my imei through xposed module called IMEI CHANGER. After that i couldnt register on network, so i stayed there without 3g for a week, only wifi. But yesterday i returned to my country put in my sim card, can receive calls and sms. But no mobile data. I flashed different modems, flashed back to stock, but nothing. If someone has cure please share
Click to expand...
Click to collapse
Pardon if it`s obvious, but did you make sure the APN settings were correct again?
Yeap, that is one of many things i`ve done to get mobile data back
Guys, please help. It`s been 3 days i`ve tried many ways but still no progress. Flashed nb1 stock rom. Tried different modems to access to service mode, which i think problem is there somewhere. When i press back and then input 1 it says menu does not exist. On some pages guys say that its modem related so flashed mf3 and mk2 modems still nothing. Please help. Everything works but no mobile data

No service, emergency calls only after upgrading to android 6.0.1 by OTA

Hi! I have an A5 (SM-A500FU) bought in Italy last year, Im using it since then in Argentina. With android lollipop I have never had issues with lost signal, no service messages or network not available. But since upgrading by OTA to Marshmallow these problems started. I have looked everywhere but I cant find anything that helps me. Also my service problems are not always present, sometimes I do have signal, but mostly when im out in the street. At home, for example I have no service and "only emergency calls" message. I'm using right now and old Moto XT316 with the same SIM card ( Claro AR) im using in the A5, and it is working fine, recieving network signal ( it is also a new sim card, just in case old SIM was the problem). The thing is I can´t use my A5 because it is constantly losing signal.
Thing I have already tried and didn't work:
- Changing to aireplan mode for a few minutes
-take out SIM card, restart the phone, turn off phone, put sim back in again, turn on phone
-verifiyng the APN for my network Claro Ar was correct, manually searching networks ( At home for example, it only finds Personal and Movistar (sometimes) but never finds Claro ar)
-Doing factory reset
-Reinstalling official firmware (PDA version : A500FUXXS1CPH2; CSC version : A500FUVFR1CPG2) with kies3 ( smart switch gave me an error)
-Flashing the UK BTU ROM ( the old one was from Vodafone Italy, now Phone info app says my mobile operator is 72234, while befor was 722310 which is correspondig with claro ar, what does this mean)
what could be causing this problem???? Im really starting to desperate now...
I read something interesting online, searching for some answers I got to the experience of some guy who had a very similar problem. Short story, his had to change his phone's network configuration in the "radioinfo" menu (or whatever the name of that hidden menu is) with an app named Network and force his cellphone to use only 3g or 2g. Turns out that his phone was trying to use LTE but LTE was not available in his region. This solved his problem. Mi phone can't use LTE here in Argentina because it is Italian, and since I have it it never conected to LTE network (I guess we use different frequencies) So I was thinking maybe my phone is also trying to use LTE but since it won't reach 4g signal ends up with no signal at all, excatly like this guy's phone.
But, apparently I need root access to get to this menu or even use this apps, is that correct?
So, should I root my phone to try that? does that story make any sense to you? Any advice?
Downgrade to lollipop I read is not my best option, also rooting it isn´t , but I'm starting to run out of solutions.
I add this information that could be helpfull:
Product Code : SM-A500FZKUBTU
Original CSC code : BTU
Active CSC code : BTU
PDA version : A500FUXXU1CPH3
CSC version : A500FUBTU1CPH1
Baseband version :A500FUXXU1CPH3
Android version : 6.0.1
Build number: MMB29.A500FUXXU1CPH3
Mobile operator :72234
Also IMEI number seems to be fine, it starts with 35 and matches the one in the back of the phone.
Sorry It is such a long thread!! Thank you very much!!

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