Database Users

Making and receiving calls not possible

Hi there,
after updating to official Froyo JPO/JPP/JP3 my radio doesn't work no more:
It shows signal after entering the SIM code
I can't make a call as it doesn't seem to connect to the network, although it shows network coverage.
I can't receive calls as well (tested with a landline).
The IMEI is still there and correct.
Product Code is I9000HKDDBT
Restoring old backups via Nandroid doesn't help
I wonder, what could be the reason. Reflashing different ROMs doesn't help (tried with JF3, JPO official, DocRom v8, ...). Supposing it could have something to do with /efs, I already restored my /efs folder to an earlier state, but it didn't work either. Could anyone tell me the correct permissions, owners and groups of the files within /efs? Or is it something totally different?
Thanks for your help!

Noone here that knows something about that?

I have the same problem i think. I can download apps from the market but can't recieve or make texts or calls.
can anyone help?

Same issue here.
Phone shows signal but if you show the status screen it only shows emergency call only.
Signal showing, according to the Debug it is showing 7 antenas nearby, also the network lock code is off for every lock, so i dont know...
is a Tmobile originally branded but flashed with darkys rom. PReviously was unlocked using the one click method,

does you phone display a baseband?
I had a jp3 in today that had no baseband
just flashed it using odin with jpy and it worked fine.

is a Tmobile originally branded but flashed with darkys rom. PReviously was unlocked using the one click method,
If it worked before that install then go back to the original works then you know where the problem is .
jje

Me too, Flash the JPY or other firmware from uk orange firmware, has band and signal covered, but only emergency calls only at some places, specially at home.
hope someone can solve this problem

Emergency call only

Strange behaviour. Yesterday the phone worked correctly (on jellyblast rom and savie kernel). Today stopped to go ("emergency calls only"). So I tried every type of wipe (/cache /date /dalvik), to fix the permissions, to flash a stock rom with odin (from this forum) and finally to change the rom (I tested creed... I think I'll keep, if the phone works). To reset the APNs and to to install ITV CSCs (after stock installation). Nothing. Everything else seems to work. Also if i put another SIM into the phone (Wind IT e TIM sims work). It could be a carrier problem? (it's a virtual carrier under Vodafone IT). I'm trying a nandroid (which carries a bit of dead bodies of flashes)

Raffhell said:
Strange behaviour. Yesterday the phone worked correctly (on jellyblast rom and savie kernel). Today stopped to go ("emergency calls only"). So I tried every type of wipe (/cache /date /dalvik), to fix the permissions, to flash a stock rom with odin (from this forum) and finally to change the rom (I tested creed... I think I'll keep, if the phone works). To reset the APNs and to to install ITV CSCs (after stock installation). Nothing. Everything else seems to work. Also if i put another SIM into the phone (Wind IT e TIM sims work). It could be a carrier problem? (it's a virtual carrier under Vodafone IT). I'm trying a nandroid (which carries a bit of dead bodies of flashes)
Click to expand...
Click to collapse
its a sim card problem. visit your dealer and get it replaced

Have patience brother. Might be a network problem only. Try going to flight mode then deactivate again.
Sent from my GT-S5360 using xda premium

I hope fix the network soon (however is strange that the SIM WORKS in a nokia 1112 lol). In any case I've to talk with the revendor (postal office).
It's very probably is a sim problem... Neither the airplane mode seems to work...
*edit*
Yesterday, in android setting I saw Vodafone IT -79dBm signal (correct?); today I saw TIM IT (is not my carrier), -73dBm (edge only but doesn't work)
I noticed a strange other thing... I haven't /csc folder with ITV (maybe due nandroid with no EU-Rom). I'm trying to re-put in it (by other nandroid) and /efs is empty (never caused problems, however), and I today I'll go to ask sim replacement (as other works)
*RE-EDIT*
Nope. I replaced SIM. Still happens... Works on another phone but not on mine. Another SIM of another operator WORKS. So I'm trying another one firmware (XXLK3_XEULL1_XXLK3) that seems to be the most near to my phone default.. we'll see...

Still doesn't work =( Same problems
....maybe with a Vodafone only CSCs?
I don't know what to try (If won't work I'll change operator..again) =(

Raffhell said:
Still doesn't work =( Same problems
....maybe with a Vodafone only CSCs?
I don't know what to try (If won't work I'll change operator..again) =(
Click to expand...
Click to collapse
Reflash a stock rom and then try..!

aniket.lamba said:
Reflash a stock rom and then try..!
Click to expand...
Click to collapse
Already did it =(
Flashed severals stock roms of galaxy y thread...
Other sims works, mine no (already replaced to exclude the possibility of damaged sim)

Raffhell said:
Already did it =(
Flashed severals stock roms of galaxy y thread...
Other sims works, mine no (already replaced to exclude the possibility of damaged sim)
Click to expand...
Click to collapse
Select the correct location before flashing, csc matters
Sent from my GT-S5360 using xda app-developers app

Go to your service centre
Hit like if i helped you

Raffhell said:
Strange behaviour. Yesterday the phone worked correctly (on jellyblast rom and savie kernel). Today stopped to go ("emergency calls only"). So I tried every type of wipe (/cache /date /dalvik), to fix the permissions, to flash a stock rom with odin (from this forum) and finally to change the rom (I tested creed... I think I'll keep, if the phone works). To reset the APNs and to to install ITV CSCs (after stock installation). Nothing. Everything else seems to work. Also if i put another SIM into the phone (Wind IT e TIM sims work). It could be a carrier problem? (it's a virtual carrier under Vodafone IT). I'm trying a nandroid (which carries a bit of dead bodies of flashes)
Click to expand...
Click to collapse
Install GALAXY TOOLBOX from Google Play and follow instructions on the app.. this may help

DroidFolks said:
Install GALAXY TOOLBOX from Google Play and follow instructions on the app.. this may help
Click to expand...
Click to collapse
Ok, I'll try.....
Tried already with several stock firmwares (with correct csc). Nothing..
A strange thing is how the cell is recognized on google play/Kies: it says Vodafone GT-5360 and doesn't work with Vodafone or Tim (but works perfectly on Wind) ..... but it's an unbranded phone and however worked with other operators....
*edit*
I haven't anything in /efs (don't know If I used to have something in it) but phone still "works", and my imei is the same on the box (so nothing of illegal, I hope). I need a tool for that? Can interfere with mobile signal?
Galaxy toolbox generated a file of 1024kb named efspart.img.save (doesn't open) which I've restored... (?)
Now, when phone starts, I sees an android.phone stopped to work..... Can be useful to push it from adb; how? (I read something about it somewhere on xda, but I want to be sure it's useful to do it)

I noticed another strange habit.
When I'm covered by 3G (WCDMA?) phone works well (I've wifi, data, network operator); when I'm not, as is locked on WCMDA only (why?), I can't phone (emergency call) but the data packets still works (so isn't a network problem, it is?); I can't select in phone info (dialer mode) the GSM Auto(PRL) which seems to be 2g preferred (I think I'd resolve setting this).
There's a manual configuration to force the parameter? Now I'm on stock rom and stock kernel, but the signal fly away sometimes

thats a provider maybe

Raffhell said:
I noticed another strange habit.
When I'm covered by 3G (WCDMA?) phone works well (I've wifi, data, network operator); when I'm not, as is locked on WCMDA only (why?), I can't phone (emergency call) but the data packets still works (so isn't a network problem, it is?); I can't select in phone info (dialer mode) the GSM Auto(PRL) which seems to be 2g preferred (I think I'd resolve setting this).
There's a manual configuration to force the parameter? Now I'm on stock rom and stock kernel, but the signal fly away sometimes
Click to expand...
Click to collapse
after flashing stock rom try *#272*your imei# may be this will help to correct your csc

sangalaxy said:
after flashing stock rom try *#272*your imei# may be this will help to correct your csc
Click to expand...
Click to collapse
i'm on the same problem here ...
I tried the 272 code, and it shows me that I have a ZTA vendor code available, and an option to 'install it'. the phone reboots, clean the cache and resets. may be an rewrite on the CSC sector. question is: my SIM is ok, and my phone started to behave just as described.
I'm trying to figure out here too.
regards.

Suicide.Phenom said:
thats a provider maybe
Click to expand...
Click to collapse
Nope, it's the only operator which works with the phone (maybe damaged but out of warranty), no sim problems in other phones both in 2g and 3g; csc already done; but it goes in wcdma preferred (i want force gms auto but I can't select it in dialer mode... only wcdma and unknown) and 3g data connections works with emergency call mode(??)

Raffhell said:
Nope, it's the only operator which works with the phone (maybe damaged but out of warranty), no sim problems in other phones both in 2g and 3g; csc already done; but it goes in wcdma preferred (i want force gms auto but I can't select it in dialer mode... only wcdma and unknown) and 3g data connections works with emergency call mode(??)
Click to expand...
Click to collapse
Before flashing stock try formatting everything system,data,cache,and dalvik using cwm and flash it with the correct stock may be helps
And flash the stock checking with your baseband

sangalaxy said:
And flash the stock checking with your baseband
Click to expand...
Click to collapse
I've:
PDA S5360XXLK3
PHONE S5360XXLK3
CSC S5360ITVLL2
It seems to be correct.. I can force "2g preferred" in some manner editing a file?
However, I'll try various wiping/flashing =(
Now I'm on stock rom (odexed) and kuro kernel (which works on stock), the issue doesn't happen often now ... (When happens, I've to disable radio and then switch from 3g preferred (I can't choose 2g preferred) or 2g only (if I'm on it) and then re-enable radio. In worst case (very rare, NOW) I've to reboot.
Now, seems to works the sim which didn't work when I made the topic (great step ahead ^^)

GT-i9505 No mobile network/data after flashing custom ROM

Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app

somepepe**** said:
Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband

samersh72 said:
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband
Click to expand...
Click to collapse
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks

somepepe**** said:
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks
Click to expand...
Click to collapse
and reflash the custom rom after flashing the modem

samersh72 said:
and reflash the custom rom after flashing the modem
Click to expand...
Click to collapse
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
going out now for a while but thought id ask - do you think that installing official stock rom (perhaps from your s4 unrooting guide) would help flashed via odin? from searching i can see that some folk suggest that stock will reinstall everything i need...im hoping so, i really wouldnt mind going back to stock, anythings better than this

somepepe**** said:
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
Click to expand...
Click to collapse
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware

samersh72 said:
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware
Click to expand...
Click to collapse
yes put it in "phone" mode, thats the second or third one i have flashed now so im not sure it wont help but for sure ill try again!
are you able to determine that its not corrupted? would it state as such if it were? im going to flash a stock firmware as a last resort. lost after that haha
edit - installed cwm using sgs4 flasher and re-installed my custom rom and gapps, booted no probs and network now working - sorted!! thanks for your help i dont think i would have reflashed the rom without your advice to do so

So I'm practically in the same boat. I'm currently on P.A.C. man nightly 09/18 (Vodafone Germany branded device). I never had similar problems, but now I can't call (or be called) and I'm not able to use mobile data.
I nearly tried everything:
1) I checked the IMEI (saved it before switching over to custom roms), but an IMEI number is still there.
2) Went back to stock to see if it's a problem of P.A.C. man ROMS or not. On stock it didn't work either.
3) Went back to P.A.C. man ROM and flashed modem XXUBMF8 via Odin 3.04 (from this thread: http://forum.xda-developers.com/showthread.php?t=2192025)
4) Flashed the modem again after I flashed the ROM because it didn't work either.
So I'm completely lost now, I really don't know what to do next. I had mobile data for a couple of seconds every now and then, but nothing stable. And since the problem came up (yesterday evening) I can not make any calls at all.
Can someone help me?
Edit: The very strange thing is that I have full reception balks in the notification area (only in grey). But still, I guess this means that the device is somehow able to detect a signal but can not connect to it?
Edit2: I apparently have no Device-ID. May that be a problem?

So I took some screenshots to show you guys my problem a bit better. For some reason my mobile data now works (currently HSPA, but it's extremely slow). But I still can't make any calls (or get called too). =/
Edit: So to sum this up: the strangest thing about this problem is, that even when I go back to full stock I can't make calls. =/ What could be the problem? An IMEI number is present in the settings (althouh the 'IMEI SV' under 'About phone' --> 'Status' was one digit below the current one that I can see under those stats). The whole problem makes me believe that my provider can't sort my phone number to my device (I'm on Vodafone; but if that's really the case: why the hell does mobile data works sometimes?!). The other possibility: something with the modem/radio is broken. Could this be the problem? The thing is that I also tried to flash a custom modem, but the problem is still there...
I'm really concerned that my phone just became an expensive paperweight

Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app

somepepe**** said:
Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your answer!
You also flashed a different modem didn't you? Did this help or was it only the custom recovery? I'm confused because I used CWM before and never had problems. But then this mess all came up...

Yes I flashed several modems, that didn't help..only using a different custom recovery to flash my custom Rom again helped..hope you get sorted!
Sent from my GT-I9505 using xda app-developers app

So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...

Gotcher said:
So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...
Click to expand...
Click to collapse
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)

soyusado said:
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)
Click to expand...
Click to collapse
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?

Install stock ROM
Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Mate you should try installing Stock ROM that might help I think !

.::Alien::. said:
Mate you should try installing Stock ROM that might help I think !
Click to expand...
Click to collapse
I tried that already, but it didn't help. Same problem...
I factory resetted the phone, wiped cache and dalvik cache and then flashed my Vodafone branded stock ROM via Odin that I had on my device when I got it. Didn't help for some reason... But: should I also try to go back to stock ROM via KIES? I haven't tried this method until now...
Edit: About my flashing method: I went from the stock ROM to rooted (via CF Auto root with Odin). For PAC I then flashed TWRP 2.6.0 and then in recovery factory resetted the phone, wiped cache and dalvik and then installed PAC. After that I installed GApps. I used this method before and it worked without any problems...
Edit2: I found this thread, it appears to be the same/a similar problem with the S3: http://forum.xda-developers.com/showthread.php?t=1805709&page=6
Now is there something similar for the S4? I think I tried calling ##72786# on stock ROM and it didn't work...

Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Delete the unused APNs.
Do you have mobile data?
Also I asume that you're running the latest vertigo's build, because with me GSM/WCDMA/LTE is always selected.
Sent from my GT-I9505 using Tapatalk 4

Sometimes I have mobile data, but only for very limited time; for the majority of time, I don't have mobile data and can not make calls.
I also tried to delete the unused APNs, but still no change =/
I tried to use a different Micro SIM in this device, but the same problem appears. No data, no phone although I have grey reception balks.

any update on this one?!

No service, emergency calls only after upgrading to android 6.0.1 by OTA

Hi! I have an A5 (SM-A500FU) bought in Italy last year, Im using it since then in Argentina. With android lollipop I have never had issues with lost signal, no service messages or network not available. But since upgrading by OTA to Marshmallow these problems started. I have looked everywhere but I cant find anything that helps me. Also my service problems are not always present, sometimes I do have signal, but mostly when im out in the street. At home, for example I have no service and "only emergency calls" message. I'm using right now and old Moto XT316 with the same SIM card ( Claro AR) im using in the A5, and it is working fine, recieving network signal ( it is also a new sim card, just in case old SIM was the problem). The thing is I can´t use my A5 because it is constantly losing signal.
Thing I have already tried and didn't work:
- Changing to aireplan mode for a few minutes
-take out SIM card, restart the phone, turn off phone, put sim back in again, turn on phone
-verifiyng the APN for my network Claro Ar was correct, manually searching networks ( At home for example, it only finds Personal and Movistar (sometimes) but never finds Claro ar)
-Doing factory reset
-Reinstalling official firmware (PDA version : A500FUXXS1CPH2; CSC version : A500FUVFR1CPG2) with kies3 ( smart switch gave me an error)
-Flashing the UK BTU ROM ( the old one was from Vodafone Italy, now Phone info app says my mobile operator is 72234, while befor was 722310 which is correspondig with claro ar, what does this mean)
what could be causing this problem???? Im really starting to desperate now...
I read something interesting online, searching for some answers I got to the experience of some guy who had a very similar problem. Short story, his had to change his phone's network configuration in the "radioinfo" menu (or whatever the name of that hidden menu is) with an app named Network and force his cellphone to use only 3g or 2g. Turns out that his phone was trying to use LTE but LTE was not available in his region. This solved his problem. Mi phone can't use LTE here in Argentina because it is Italian, and since I have it it never conected to LTE network (I guess we use different frequencies) So I was thinking maybe my phone is also trying to use LTE but since it won't reach 4g signal ends up with no signal at all, excatly like this guy's phone.
But, apparently I need root access to get to this menu or even use this apps, is that correct?
So, should I root my phone to try that? does that story make any sense to you? Any advice?
Downgrade to lollipop I read is not my best option, also rooting it isn´t , but I'm starting to run out of solutions.
I add this information that could be helpfull:
Product Code : SM-A500FZKUBTU
Original CSC code : BTU
Active CSC code : BTU
PDA version : A500FUXXU1CPH3
CSC version : A500FUBTU1CPH1
Baseband version :A500FUXXU1CPH3
Android version : 6.0.1
Build number: MMB29.A500FUXXU1CPH3
Mobile operator :72234
Also IMEI number seems to be fine, it starts with 35 and matches the one in the back of the phone.
Sorry It is such a long thread!! Thank you very much!!

Nokia 6(TA-1000) cellular network not work after Android Oreo

I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.

Alvin Fung said:
I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.
Click to expand...
Click to collapse
Why dont you hard reset your device, this could help you
Hard reset is done by recovery menu.
Hope this couls work for you

sltushar said:
Why dont you hard reset your device, this could help you
Hard reset is done by recovery menu.
Hope this couls work for you
Click to expand...
Click to collapse
I already do factory reset on System Settings.
I think it is the same as reset on recovery menu.
It still Android 8.0.0 and problem still exists.

Alvin Fung said:
I already do factory reset on System Settings.
I think it is the same as reset on recovery menu.
It still Android 8.0.0 and problem still exists.
Click to expand...
Click to collapse
No, there is a lot difference between system reset(soft reset) and recovery reset (hard reset)
Try it, may be it solve your problem

sltushar said:
No, there is a lot difference between system reset(soft reset) and recovery reset (hard reset)
Try it, may be it solve your problem
Click to expand...
Click to collapse
Tried. No luck, the problem still exists.

It seems you ****ed up modem firmware. What's the baseband version and build number from About?

Alvin Fung said:
I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.
Click to expand...
Click to collapse
Have you tried other SIM cards, whether you work in your cell phone! Tried to register your network operator service in the settings! Set preferred network ~
---------- Post added at 11:04 AM ---------- Previous post was at 10:57 AM ----------
Have you tried other SIM cards, whether you work in your cell phone! Tried to register your network operator service in the settings! Set preferred network ~

qwertysmerty said:
It seems you ****ed up modem firmware. What's the baseband version and build number from About?
Click to expand...
Click to collapse
I use official update.
All firmware should be correct?
BTW, I get a new sim card from ISP but cellular network still not working.
Also, tried both sim card slot 1 and slot 2 nothing work.
May be new system not compatible with my SIM card service only which is "CMHK" aka "中國移動香港".
Hope next update will fix that...
Device name:
Nokia 6
Model
TA-1000
Android version
8.0.0
Android security patch level
January 1, 2018
Baseband version
MPSS.JO.3.0-00387-8937_GENNS_PACK-1.124813.1.126605.3
Kernel version
3.1.8.66-perf
Fri Jan 12 19:48:46 CST 2018
Camera firmware version
V100.0230.05
V010.0210.10
Touch panel firmware version
ilitek-V10010
Goodix-v1.05.29-HV
Build number
00CN_5_210

Baseband version looks good. I was just wonder if your ta-1000 ever had ta-1003 firmware installed. Don't know what's wrong with radio on your phone, sorry.

I have same problem in my Nokia 6 TA1003 after upgraded to 8.0
The CMHK sim in sim 2 slot the cellular network can work. sim 1 slot install other ISP sim card is no problem.
Just put the CMHK in sim 1 slot only run 3G voice services and cellular network not work.

NOKIA 6
hi,
i updated my nokia 6 TA-1000 to oreo update.
i faced many issues like lte not working.
in battery saver mode launcher is stopping suddenly.
it is not detecting the sim correctly.
i didnt get network signals correctly.
Then i tried to hard reset my mobile ,after complete reset and after rebooting it stopped at language selection,i clicked lets go many times but it is not working .it got stucked there.
is there anyway to get rid of it.i asked for nokia chat support but they are asking me to take mobile to nearest service center.
if there is any solution please guide me with it .thank you in advance.

I just turn off the cellular network yesterday.
After I wake up from bed, my phone Google service can not connect from wifi(can't use email, Google store).
BUT! After reinsert my sim card and turn back on cellular network, everything working now.
Both 4G cellular and Google service all good.
May be some part of the network is cached.
So, if you encounter this problem just turn off cellular network and wait.

BenSo2111 said:
I have same problem in my Nokia 6 TA1003 after upgraded to 8.0
The CMHK sim in sim 2 slot the cellular network can work. sim 1 slot install other ISP sim card is no problem.
Just put the CMHK in sim 1 slot only run 3G voice services and cellular network not work.
Click to expand...
Click to collapse
It seems that, the old slot 1 cached your sim card.
So, you change to slot 2 work, but you can't use SD card.
And I found that if you wait a long time the cache will clear.
You can try to insert sim card back to slot 1 after 1-2 days.

gamez cliq said:
hi,
i updated my nokia 6 TA-1000 to oreo update.
i faced many issues like lte not working.
in battery saver mode launcher is stopping suddenly.
it is not detecting the sim correctly.
i didnt get network signals correctly.
Then i tried to hard reset my mobile ,after complete reset and after rebooting it stopped at language selection,i clicked lets go many times but it is not working .it got stucked there.
is there anyway to get rid of it.i asked for nokia chat support but they are asking me to take mobile to nearest service center.
if there is any solution please guide me with it .thank you in advance.
Click to expand...
Click to collapse
The only option was left to flash stock firmware, but as it updated to oreo, its bootloader has also been updated so I will suggest you to wait for official oreo firmware to release, please don't try to downgrade your device for now, it can brick your device very badly, keep patience, if any solution will come out, we will definitely tell you

Sim detecting issues of Nokia 6
Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?

Nevklear said:
Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?
Click to expand...
Click to collapse
Yes, I got it fixed...
1) Just turn off your cellular network.
2) Wait for 1-2 days.
3) Turn on your cellular network again, it should work.

How can I off cellular network. Will keeping it in flight mode helps?

Alvin Fung said:
Yes, I got it fixed...
1) Just turn off your cellular network.
2) Wait for 1-2 days.
3) Turn on your cellular network again, it should work.
Click to expand...
Click to collapse
Thank you for raising this question. My phone got the same problem. I am just wondering if I should send it to maintenance center but I guess they will just do reset.
And by saying "turn off cellular network and wait for 1-2 days", do you mean by just turning off the data usage, or turning it to flight mode/ turning the phone.

Nevklear said:
Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?
Click to expand...
Click to collapse
I just read a comment from a forum in HK and some members find a way to fix the problem. I tried it and it is successful.
{lihkg.com/thread/544787/page/1?ref=web&post=20}

i face same problem .. Nokia care told me that your phone motherboard problem