Database Users

[Q] UK note 3 users. wifi problem with virgin media router

I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).

thotwielder said:
I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
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Hi,
I had a similar problem with my note and was advised to go into the wifi settings and deactivate "Scanning always available" and "Auto network switch".
I had this problem with a Virgin media router and where android was under the impression the connection was unstable it was deactivating the wifi to go back to the cellular.
This may be completely wrong but it solved it for me.
Hope this helps!

I had this issue and the only thing that solved it was a factory reset.

I had a similar problem with my Note 3 (SM-N9005) and Virgin Superhub 1
I hadn't previously noticed problems with wi fi at home when using different phones in the same location.
After much reading on support forum I concluded that many Superhub users believe the device is not very effective when operating as both a cable modem + wi fi router.
I opted for an expensive solution of buying a new wi fi router.
My Superhub now operates just as a cable modem and is connected via ethernet cable to the adjacent Asus RT-AC66U which does have the advantage of 802.11 ac.
Speed test result from Note 3 via wi fi setup described above.
http://www.speedtest.net/my-result/a/822449802
Sent from my SM-N9005 using XDA Free mobile app

Thanks paul, mine is super hub as well. I want to get a router to test, but worring if it doesn't solve the issue.

wow, that router is a lot of money, really hope it's not the router issue.

"Failed to connect to network"

Lately I've been having serious trouble connecting to Wifi networks. This occurs both on my workplace network and home network. I have tried resetting my Network Config, but this didn't fix anything. The only thing I've found that will allow me to connect to Wifi is to restart the device - but I have to do this every time I want to connect to a different Wifi network than I was connected to previously.
One strange thing that happens with this is that when I disable Wifi - whether it be via quick settings or in settings - it doesn't actually disable Wifi. The toggle switches to off, but I'm still able to see nearby Wifi networks. The only way to fully disable Wifi is to enable Airplane Mode.
This has been happening recently since I performed a Factory Reset, flashed the latest factory image, and rooted.
Anyway, any help with this would be greatly appreciated!
UPDATE: Looks like switching from Automatic Wi-F- frequency band to 2.4 GHz fixes the issue, but that's not really ideal, as I prefer my 5 GHz network at home.

Wifi not connecting automatically to saved networks

I have been experiencing an issue where wifi is not auto connecting to saved networks after being on 4g data. Refreshing the Wifi screen does not bring any results until I switch the wifi off and on several times, and then the relevant networks are shown and DO auto connect. I am rooted with an unlocked bootloader, xposed. This is not new to gaining root, but happened about 10 days after. Has anyone experienced this issue and what did you do to fix it? Any help would be appreciated.

Yeah its happening to me. It doesn't connect and when I go to wifi settings, it looks like it's refreshing but no networks show up. I have to turn it off then back on and it auto connects. I'm fully stock, unrooted. I think a software update can fix that.

Famous22 said:
Yeah its happening to me. It doesn't connect and when I go to wifi settings, it looks like it's refreshing but no networks show up. I have to turn it off then back on and it auto connects. I'm fully stock, unrooted. I think a software update can fix that.
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Got same issue with A2017G.
How can a phone be released with such defects??? Anybody at ZTE even used the phone 2 or 3 day in a row and didn't noticed that?

I'm having the same problem, I can't get onto the wifi at my work, or at home.

Wifi on Lolipop 5.0 G870A will not connect

For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan

I have just confirmed that the Bluetooth in my car is not detecting my phone when it scans (the phone bt is switch on and the visible box being checked) so that's both radios with similar issues.

afcal72 said:
For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan
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Im having same issue with wifi... sm-g900r4

I just stumbled on a clue, while using an app called 'wifi cleaner' there is a feature allowing you connect to wifi networks within the app. I type in the password, authenticating is shown on the screen followed by "incorrect password".
I know the password to be correct..
Mmm

stephenl80 said:
Im having same issue with wifi... sm-g900r4
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I was wondering if you ever got this issue fixed?
I thought I had but the problem comes back in a different way.
Sometimes wifi connects but only connects at 5 mbps.
Now wifi will not turn on at all. ( radio button is greyed in settings)
I did find a thread on xda where some Motorola users were having the wifi off issue and it was due to a missing system file which could be replaced on a rooted device. However I don't have root on my s5 g870a and it's not likely I can get it.

Wifi issue on droid turbo 2 after updating security patch on nougat 7.0

Hello everyone!!!
I am facing an issue of my wifi connection with my home/office network after a security patch update of nougat 7.0.
Whenever i turn on my wifi, it connects with the saved networks, but after some time (which is random) it disconnect itself from that saved network. Then i have to reconnect it again and sometimes i have to give password for the saved network to reconnect. After a certain time wifi do not connects to my wifi adapter. my wifi modem is fine, and is running fine with other devices.
i am having this issue after update of security patch.
Can anyone help me to fix this issue, i have tried clearing cache partition and resetting my network settings and also i have turned off wifi scanning in location settings but nothing helped.
Please see if something can fix this issue ..
Thank You.

Same Goes To My Phone

Welcome to the new upgrade! I have the same issues that you described in addition to my Bluetooth. If I reset my phone Bluetooth doesn't come back on, I have to manually turn it back on...plus it has a bad habit of disconnecting even in the middle of phone calls. Whoever QA'd Nougat for the Droid Turbo 2 should be fired! I'm hoping for another upgrade to possibly fix these issues as I am stuck with this phone for almost another year (have 3 total) but I'm not holding my breath.
irteeeza said:
Hello everyone!!!
I am facing an issue of my wifi connection with my home/office network after a security patch update of nougat 7.0.
Whenever i turn on my wifi, it connects with the saved networks, but after some time (which is random) it disconnect itself from that saved network. Then i have to reconnect it again and sometimes i have to give password for the saved network to reconnect. After a certain time wifi do not connects to my wifi adapter. my wifi modem is fine, and is running fine with other devices.
i am having this issue after update of security patch.
Can anyone help me to fix this issue, i have tried clearing cache partition and resetting my network settings and also i have turned off wifi scanning in location settings but nothing helped.
Please see if something can fix this issue ..
Thank You.
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