No Data While On a Call - X Style (Pure) Q&A, Help & Troubleshooting

So I normally do all my homework before purchasing a phone, but I guess I missed something with this one. It seems it can't use data while on a call. What's the deal with that, and is there any way to fix it? This is really bad and actually irritates me quite a bit. My Galaxy S4 didn't have an issue with this, so what gives?

robn30 said:
So I normally do all my homework before purchasing a phone, but I guess I missed something with this one. It seems it can't use data while on a call. What's the deal with that, and is there any way to fix it? This is really bad and actually irritates me quite a bit. My Galaxy S4 didn't have an issue with this, so what gives?
Click to expand...
Click to collapse
Guess I should have researched this first. Fixed it already. Just needed to enable Advanced Calling within my Verizon account. If anyone else is having an issue with this, go here http://www.verizonwireless.com/landingpages/advanced-calling/

Related

No Data and Voice simultaneously

Is this a deal breaker for anyone?
http://androidcommunity.com/sprint-evo-4g-wont-do-simultaneous-voice-data-20100329/
I think it's only a big deal in Iphone commercials
Well I guess 4g data and 3g talk is a go not sure how to change the thread title. PM me if you know how.
if this holds up it is not cool. Ive been drooling over this phone for 2 weeks, but with this question in the back of my mind the whole time. ive been an AT&T customer for 5+ years and didnt even know this was an issue untill AT&T came out with the commercials a while back. I was like "what, not everyone can do this??"
I read online that this is not a hardware limitation and could be fixed with a future OTA update.
http://www.androidcentral.com/sprint-clarifies-voice-data-evo-4g
Voice + Wifi = Yes.
Voice + 3G = No.
Voice + 4G = TBD, testing.
I actually never realized I couldn't use data while talking until those commercials ... and I've been using Sprint pda-phones since 2001.
Sprint tweeted that it's still testing so it's possible by the time the phone is released we will be able to do both. But frankly 4g is in so few areas that I doubt it's going to make much of a diff to most ppl. It will be good for the hotspot feature.
can someone name a use for using data while on a call?
I've use Voice and Data at the same time all the time on my G1. I'm either talking to my wife and she needs directions or a phone number and I look it up using Google Maps. Really easy and fast.
Yea AT&T isn't the only one that can do it. I do it on T-Mobile all the time with my Nexus, used to do it with my G1. I'm on a phone call and I get a text. I'm on the phone and I can just launch my browser or Google Maps or Gmail right away and do whatever I want, pretty cool.
Actually Sprint and Verizon can do SMS and voice at the same time too. It's voice and data that they can't handle.
I guess it helps working in the tech industry, if I ever get a call I'm usually around a computer which is faster for looking stuff up anyways...
johnsongrantr said:
can someone name a use for using data while on a call?
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REALLY? many uses but here is one: my phone is tethered to my laptop. a phone call comes in i am in the middle of sending out emails to clients i can talk and do that at the same time but on sprint you cant. basically tons of reason when im on the phone with someone and a topic comes up i may Google it while we are talking. What do you use your phone for?
You must be a very busy person. Emailing while talking to people at the same time, also that the email must go out immediately during the call instead of after. Must be like a CEO of some company or something =P
I guess I must be getting old, I use my phone for talking on the phone, and when I'm not talking I'm doing the other stuff on it... I'm sorry if that was surprising to hear I was questioning what others are doing while they're talking.
I somewhat laughed at the att&t commercial when a person popped out and downloaded monopoly while talking to someone... are people so uninteresting that you must entertain yourself while you talk to them? And why didn't he just download it before... I don't know, it just seems like a gimmick to me, I can honestly say I've never wished I had that functionality. I guess that's why I asked.
its not a deal breaker for me but honestly if I'm in the car I tend to turn gps on just because I'm a nerd and like looking at new places or not having to find a way looking at traffic and such. and when I'm going to new places I tend to GPS it and not being able to make or take a call when I'm on the road with a chance of losing my barrings is well, bad.
I just realized, idk if other phones use data and voice for video calling but with it being a front facing camera for video calling, I would think they will def offer the data+voice.
-Charlie
johnsongrantr said:
You must be a very busy person. Emailing while talking to people at the same time, also that the email must go out immediately during the call instead of after. Must be like a CEO of some company or something =P
I guess I must be getting old, I use my phone for talking on the phone, and when I'm not talking I'm doing the other stuff on it... I'm sorry if that was surprising to hear I was questioning what others are doing while they're talking.
I somewhat laughed at the att&t commercial when a person popped out and downloaded monopoly while talking to someone... are people so uninteresting that you must entertain yourself while you talk to them? And why didn't he just download it before... I don't know, it just seems like a gimmick to me, I can honestly say I've never wished I had that functionality. I guess that's why I asked.
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Click to collapse
yes i do run two companies and i am on the phone for an hour at a time during conference calls that can get boring.
Not even a bother for me and has never been in my 11 yrs on Sprint.
I have a Verizon Blackberry as my company phone and AT&T as a personal phone. The only time not being able to use data and voice at the same time is waiting for an email to send or recieve. It has never been a big issue for me. Annoying sometimes.
johnsongrantr said:
can someone name a use for using data while on a call?
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Click to collapse
Anyone that likes to do 3 things at once, like myself, would really like this feature!!! I assume Sprint will realize that this is important to people and enable it on 4G only. Technically / theoretically no barrier exists and the hardware and software could be designed to support this feature going forward... I guess we need to wait to see what Sprint decides to do. Please don't be penny wise & pound foolish Sprint, yeah I know... wishful thinking!!!!
It's a big difference between GSM and CDMA, GSM can do voice + data, but CDMA can not
dahui9 said:
its not a deal breaker for me but honestly if I'm in the car I tend to turn gps on just because I'm a nerd and like looking at new places or not having to find a way looking at traffic and such. and when I'm going to new places I tend to GPS it and not being able to make or take a call when I'm on the road with a chance of losing my barrings is well, bad.
Click to expand...
Click to collapse
I thought I was the only geek doing this.
I don't need for my phone to be able to do both at the same time but, heck, I joined this forum to make my phone do things it wasn't originally supposed to be able to do.
Since it was mentioned that this is a software issue, it would only be a matter of time before someone could get it to work.

[Q] Muffled Outgoing Voice Quality?

I was just wondering for those that have the Bell version of the Atrix, how many of you guys are experiencing muffled outgoing voice quality?
I am so far on my second one and it is still muffled regardless of what noise suppression option I use.
I am thinking of exchanging for a third one but I'm not sure if I will just get another dud or not.
For those that do not have this issue, what is the manufacturing date on your Atrix? I think its that date on the side of the box. Both phones I have gotten had the date 3/1/2011.
Are there any possible remedies to this problem?
I am suffering from muffled call quality, but I'm on AT&T. Ive never had this problem on my other phones in the same exact area. I would like to know whether or not it effects all phones, and if I should exchange it.
Casing
My buddy bought an atrix the other day and he said he could hear me clearly out of my atrix but his was horribly muffled, but then I asked him what case was using, I had him remove the poorly designed case I think it was the bodyglove model,so if anyone is using a poorly designed case and they have this issue consider this variable. As soon as he took off the case his voice was perfectly clear and before it was muffled and unclear
I can only speak on behalf of my AT&T Attic experience, but im sure it is not too different in the voice quality issue.
This 'muffled' voice issue is a well documented and widespread issue. You may want to check out the motorola forums, where there exists a thread with hundreds of replies about this issue.
I experienced this poor call quality with 2 Atrix phones. Only on my second exchange (3rd phone), did I get a unit that did not suffer from the call quality issue. As a side note, turning off noise suppression did nothing to aleviate my call quality problem (as it might be suggested by some).
This issue has also been discussed in length here on XDA.
My advice, keep exchanging units until you find one that does not have the muffled call quality. (Talk about QC on Motorola's part!)
Good luck!
I guess I'll try exchanging for a third one and hopefully third is the charm.
I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James
I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.
I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.
dosmac said:
I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.
Click to expand...
Click to collapse
Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.
wirednix said:
Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.
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Click to collapse
So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha
mudd_cat23 said:
I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.
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Click to collapse
Thanks for the tip. Highly appreciated. Didn't know this was possible.
dosmac said:
So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha
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Click to collapse
I would venture to say that it's either hardware or a deeply rooted software issue. If it was just a SIMPLE software problem, then flashing different SBFs would technically get rid of the problem, maybe? Have you checked out the thread on the Motorola forums? It's insane.
Anyways, yeah. It's a major QC problem. I had other problems: 1. My LED flash would turn on, stay on for about 10 secs and then one of them would start flashing and eventually turn off. 2. Another problem with the phone's LCD behaving really erratically at different times of the day. 3. The muffled voice. All these are hardware problems that should not have made it out of the factory.
jmacdonald801 said:
I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James
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Click to collapse
Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!
jank0023 said:
Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!
Click to expand...
Click to collapse
Just got it in the mail. I'll report back in a few days. They did actually claim to have replaced two parts and sent back the same unit.
On the plus side, once they got it, it only took them 3 days to fix it and they fedexed it back overnight.
-James
One day after the repair. About 10 phone calls, none were garbled or suffered low volume on the receivers end. So far.
I think I'm glad I sent it back to Motorola for an actual physical repair instead of risking getting a refurb from AT&T that might possibly suffer the same issue.
-James
Hmm that's interesting. I have given up on getting new replacements after the 3rd showed the same problem. I may consider going the repair route.
yes, but on AT&T
Is anyone else still having this issue? I haven't made enough phone calls to realize the problem until now. I'm running on CyanogenMod so I don't have the noise suppression feature to turn off. Would they still repair an unlocked phone? I've been making more calls lately and it is driving me nuts.

Nothing but problems with my N4 - never buying another Nexus device.

So ASIDE from the problem where my touchscreen doesn't work right when plugged in, and ASIDE from the problem where my screen flickers at random, and my screen would get lines through it, now I'm having this exact problem here : http://www.youtube.com/watch?v=GyOG-FPL0Mc
Whenever I turn my phone on it has these green lines. I have tried rebooting, restoring, and different kernels. **** is still there. Phone has never been dropped, and it's out of warranty. Literally the worst phone I've ever had the unforunate experience of having to use. Sorry, but never using another Nexus device, but since I'm stuck with this piece of **** till I can get the funds for a different, less worthless phone, is there any temporary fix? At all? Pretty impossible to text or read emails or anything when the whole screen is flickering and half of it is green, gives me a goddamn migraine.
Oh yeah, let's not forget the part where I had it charged to 100%, left for work with it in my pocket, maybe a dozen times today checked the time on it, and sent two text messages, never even made a call, and got home and it was at 10% battery.
sounds like you should have changed it while it was still in warranty, why did you wait?
simms22 said:
sounds like you should have changed it while it was still in warranty, why did you wait?
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Click to collapse
I figured it was a problem with 4.3 (other members here said some custom kernel and rom usually fixed it) so I figured 4.4 would fix it. It used to be a once-every-two-weeks or so problem, not a literally every time I use the phone problem, so it wasn't a problem.
Never had an issue with the N4 or my GNex before it! (GF has the GNex, and still going strong!). Looking forward to the N5 and will be getting the GF one as well in the new year!
Themindbuddah said:
Never had an issue with the N4 or my GNex before it! (GF has the GNex, and still going strong!). Looking forward to the N5 and will be getting the GF one as well in the new year!
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Click to collapse
I was talking to a friend about it - I love the premise of the Nexus line, and will still definitely support it and tell people to buy them, but I personally will never own another one myself. Well, maybe I will, when it's non-LG. May sound stupid but of all the phones I've had, besides the suicide-HTC One X, no phone has given me as many problems as this Nexus 4.. I'll be selling it for parts and adding some money to get a Note 2 or S4 as soon as I get some funds.
This thread is pointless. You aren't going to change anybody mind by posting this. This is a Q&A section.
eksasol said:
This thread is pointless. You aren't going to change anybody mind by posting this. This is a Q&A section.
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Sorry, guess you didnt read my whole post, there WAS a question in it, I'll bolden it so it stands out from my rant.
imranh101 said:
Sorry, guess you didnt read my whole post, there WAS a question in it, I'll bolden it so it stands out from my rant.
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Looked like a defective LCD unit that needs to be replaced.

The b**tard snooping advertising

I know it is bad and one reason I have always rooted, but this is getting ridiculous.
I take a certain medication. It is not a well known medication and besides my doctor, only my wife and mother know I take it and the name of it.
I can't even recall discussing it much, or ever even emailing about it to anyone except my Insurance company to file a complaint about them not covering it.
To my utter disbelief it started appearing in ads when I surf the web.
I knew it was bad and privacy is not real, but this actually got to me.
I am still trying to figure this one out.
Anyone had a similar experience? This is friggin nuts.
That was one of the main reasons why I would root my phone, to get rid of CarrierIQ or anything else that might have been added by Verizon to collect information on searches I may have previously done.
Hardknockz313 said:
That was one of the main reasons why I would root my phone, to get rid of CarrierIQ or anything else that might have been added by Verizon to collect information on searches I may have previously done.
Click to expand...
Click to collapse
rooted with the DE edition- how do i get rid of carrieriq ?
There is a way to manually remove carrier iq from phones, but I honestly don't know how to do it myself. I've seen threads in the past that told you step by step how to do this process, so I'm sure you could probably search XDA for a "How to Guide". I know that most roms that developers make have Carrier IQ removed, so if you don't want to remove it yourself, then using a custom rom would be your best bet.
first see if you have it
https://play.google.com/store/apps/details?id=org.projectvoodoo.simplecarrieriqdetector
sprintuser1977 said:
I know it is bad and one reason I have always rooted, but this is getting ridiculous.
I take a certain medication. It is not a well known medication and besides my doctor, only my wife and mother know I take it and the name of it.
I can't even recall discussing it much, or ever even emailing about it to anyone except my Insurance company to file a complaint about them not covering it.
To my utter disbelief it started appearing in ads when I surf the web.
I knew it was bad and privacy is not real, but this actually got to me.
I am still trying to figure this one out.
Anyone had a similar experience? This is friggin nuts.
Click to expand...
Click to collapse
Sounds like you have Google interest specific ads enabled still. Try this:
https://support.google.com/ads/answer/2662922?hl=en
KennyG123 said:
Sounds like you have Google interest specific ads enabled still. Try this:
https://support.google.com/ads/answer/2662922?hl=en
Click to expand...
Click to collapse
thanks for showing me this!
I'm not sure Carrier ID is on the Note 4... well atleast my Dev Edition
sprintuser1977 said:
I know it is bad and one reason I have always rooted, but this is getting ridiculous.
I take a certain medication. It is not a well known medication and besides my doctor, only my wife and mother know I take it and the name of it.
I can't even recall discussing it much, or ever even emailing about it to anyone except my Insurance company to file a complaint about them not covering it.
To my utter disbelief it started appearing in ads when I surf the web.
I knew it was bad and privacy is not real, but this actually got to me.
I am still trying to figure this one out.
Anyone had a similar experience? This is friggin nuts.
Click to expand...
Click to collapse
How can you even say it was your device, it could have been from 100 other sources. I agree that's a big reason to run root to have control but these days even if u think you are carefully 100s of vendors know what you use, like, buy.....

Can you talk and surf?

I am wondering if talk and surf is back in S7. I could not believe they dropped in in S6. Thank you.
If you mean advanced calling yes it does have it.
JediDru said:
If you mean advanced calling yes it does have it.
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Click to collapse
Thank you for replying. I remember reading people were having a lot of problems with S6 with advanced calling with calls dropping and other things. How is it on S7? Thank you.
No problem, I love it. It really is a nice phone. I came from a z3v and waited over a year for Verizon to give us advanced calling. This phone is is a little worse on battery but with actual quick charge, fills up faster than I could have imagined. I had advanced calling through a leaked version of lollipop on z3v and never dropped a call. That is just my experience though.
JediDru said:
No problem, I love it. It really is a nice phone. I came from a z3v and waited over a year for Verizon to give us advanced calling. This phone is is a little worse on battery but with actual quick charge, fills up faster than I could have imagined. I had advanced calling through a leaked version of lollipop on z3v and never dropped a call. That is just my experience though.
Click to expand...
Click to collapse
I can't remember the last time I dropped a call with Verizon period. Love it or hate it, they have great service.
Works here
mefistofel666 said:
I am wondering if talk and surf is back in S7. I could not believe they dropped in in S6. Thank you.
Click to expand...
Click to collapse
I can Talk and Surf on Data.... S6 edge Verizon
David
But advanced calling costs extra from Verizon, right?
Mac Cauley said:
But advanced calling costs extra from Verizon, right?
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Click to collapse
No extra cost associated with it.
I'll definitely check that out. Thanks Jayno20!
Whenever I've tried advanced calling it sounds bad, but that's me personally. I've tried on the Z3v, V10 and this S7. Maybe I'll try it more but from my few experiences I'm not happy with the quality.
That's the first I've ever heard that. Everyone that hears it has nothing but good things to say.
JAYNO20 said:
That's the first I've ever heard that. Everyone that hears it has nothing but good things to say.
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Click to collapse
Typically for me, when I had it on I rarely got anyone else with HD calling enabled on their phone. The only person I really try it with is my girlfriend, but maybe she's just awful at using her phone. The experiences I had were it sounded clear, but it would randomly get really quiet for no reason at all. Like I said, I'll try it out again and see how it goes with other people. I noticed with Hangouts calling it sounded crisp, like I was in the same room with the person but at the same time if my data connection were to fluctuate or change, it gave a weird electrical tone. Like, their voice would drop into a strange static, which I've experienced with HD calling.
SpyderPalo said:
I can Talk and Surf on Data.... S6 edge Verizon
David
Click to expand...
Click to collapse
As can I, S7 on VZW..
It is not enabled when I Talk and Surf on data...
I would recommend tethering the phone to your person so if you fall off the board it will be fine. It is water resistant so you should be fine.

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